[Q] SGS2 instability - Android Q&A, Help & Troubleshooting

Hi there.
Neebie coming in...
I just got my hands on the SGS2 2 weeks before x-mas. But the last week it has started to jinx... It randomly reboots, the app "Talk" seems to start randomly every 10 minutes or so. Accuweather is extremely eager to show the forecast. I have tried a reset to factory settings, installed Lookout, but it just wont stop.
I can not delete the apps, as i have not rooted the handset. My employer wont allow rooting because of warranty issues.
Have any experienced similiar odd behaviour, and if so, is there something to do, without rooting, and then deleting these apps permanteley, or should i return the handset?
Mr_B

Mr_Baltazar said:
Hi there.
Neebie coming in...
I just got my hands on the SGS2 2 weeks before x-mas. But the last week it has started to jinx... It randomly reboots, the app "Talk" seems to start randomly every 10 minutes or so. Accuweather is extremely eager to show the forecast. I have tried a reset to factory settings, installed Lookout, but it just wont stop.
I can not delete the apps, as i have not rooted the handset. My employer wont allow rooting because of warranty issues.
Have any experienced similiar odd behaviour, and if so, is there something to do, without rooting, and then deleting these apps permanteley, or should i return the handset?
Mr_B
Click to expand...
Click to collapse
You might have better luck posting this in the SGS2 Q&A, here:
http://forum.xda-developers.com/forumdisplay.php?f=1148
Sounds screwy, indeed. Are you sure Talk is starting, or just posting updates. Try shutting off data. That should prevent Talk and Accuweather from connecting. If they still start up randomly, I'd look into a replacement handset.
If you get the chance to root, you could use Titanium Backup to freeze the apps, but without root your hands might be tied.

Tnx.
Ill try the q&s.k.
Mr_B
Sent from my GT-I9100 using XDA App

Please use the Q&A Forum for questions Thanks
Moving to Q&A

Related

[Q] Fix for gallery freeze?

I just recently got the vibrant and got the OTA the same day, the gallery freezes about half the time, and about half of the time that it freezes i have to pull the battery, i cant get to task manager or put the phone to sleep and wake it up.
I searched google and there are alot of links regarding it but i didnt find any that gave any ideas to fix it.
I searched this forum and nothing came up. Anyway, I have a class 6 card, the gallery on my nexus is very quick and has never frozen, so it is definitely the phone.
In my experience with the g1, MT3g, N1 and now this vibrant, any time ive received an OTA it has come with costs, it always brings fixes and features but also causes new problems, large and small. So I dont doubt what I found while searching, that the gallery issue is a result of the recent OTA for the GPS fix. Anyway, its kind of silly that this awesome, technologically advanced device freezes when you open up one of the native apps. But can we do anything about it? And if not, is it likely that Samsung will address it in another OTA? thanks
edit: ive also just recently had my phone just turn off every day or so, and it wont power back on until i pull the battery. Maybe these 2 issues mean i have a defective device? Or is this par for the course with the tmobile galaxy s?
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
thank you, yet another reason to root i suppose...
So no way to fix that with stock phone? =(
heygrl said:
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
Click to expand...
Click to collapse
overclock huh,, i never tried i am there is a link here let me go look or how did u do it
/
That is odd, I've never had my gallery freeze or my phone reboot... Are you sure you don't have some rogue app? Perhaps you should factory reset and start fresh? Do you have any "junk" apps on your phone (stupid apps)?
I had a freeze on opening gallery right after the JI6 was released. I think it was trying to recreate the thumbnails from scratch and download pics from my Picasa acct.
Happened one time only and I actually had to pull the battery since it went unresponsive. Never had a problem after that.
~SB
perhaps unmount and remount the INTERNAL memory card. I've done this before just because I saw it as a suggestion and it recreated my gallery.
I having the same issue. I am ready to delete it and use a different app. Is that possible?
acjames said:
I having the same issue. I am ready to delete it and use a different app. Is that possible?
Click to expand...
Click to collapse
If you're rooted you can probably remove it.
I have tried factory reset so I don't think its a rogue app. I got the ota the day I got the phone so I can't compare before and after. If some people aren't having the issue period maybe a warranty replacement would resolve it. Of course, if we do end up getting froyo maybe that's something that will improve. Love the phone either way, I just get fed up with stuff like gallery freeze, random reboot, GPS issues, etc... stuff that i would think shouldn't get past product testing.
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
androidmonkey said:
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
Click to expand...
Click to collapse
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends. But honestly I did find your thread, however it didnt seem to me to be on point with what i wanted to ask specifically. Your post says that "watchdog" told you your gallery is a "resource hog" and that you have to kill it. I dont know what watchdog is, nothing told me anything i just cant get into my gallery app very often, so that didnt seem applicable. Also, i got ji6 the day i got my phone so putting the gallery issue in the context you did ("since ji6 update") didnt mean anything to me, i dont anything about this phone pre-ji6 update. All I know is that my gallery app sucks, your thread was a bit technical for me to be able to apply to my particular issue
Anyway, now my gallery freezes every single time i initially try to open it, i have had to pull the battery 6 times in a row, it works after the pull. This has been my favorite android phone (of 4) but now i just want to set it on fire and run over it with my car. I guess Samsung and Android arent interested in making their $600 products work, does anybody know how i can fix my phone so that it does what it is supposed to? Also im not rooted which i assume probably makes it impossible for me to fix? thanks for any help.
DMaverick50 said:
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends.
Click to expand...
Click to collapse
lol
also bump

Business Calendar and Galaxy SII, wont save settings

I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
FireRaider said:
I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
Click to expand...
Click to collapse
Weird. I use business calendar, and haven't noticed any issues with it not saving settings. I honestly don't make too many changes to the defaults though, so maybe it's something you are doing that I am not? If you want to give me a specific case that you can reliably reproduce, I'll give it a shot to see if it loses that setting for me as well...
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
have you tried reinstalling the app? Maybe something happened during install. I also have Business Calendar and never have any problems with it (and I've changed the settings in the app, just as you are trying to do)
FireRaider said:
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
Click to expand...
Click to collapse
I'm also running ICScrewD (2.1, with Entropy DD 3/7/12 ATM but also with Siyah .13 for a while). Just tried changing week start day to Sunday (actually, shoulda done that a long time ago ) and could not duplicate your issue - closed out and re-opened, and it opened back up to the calendar.
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan ) it could be a bad install. You might also want to try clearing app data from
menu>settings>applications>business calendar>clear data
before remove/reinstall...
Good luck.
Thanks guys, I will give that a shot. I pretty much figured I would get better advice and help here on XDA than I would from the developers help page.
I will post back what happens after i give it a bit.
dandrumheller said:
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan )
Click to expand...
Click to collapse
my condolences
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
FireRaider said:
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
Click to expand...
Click to collapse
Fwiw, I show 160k for data, and zero for cache. Not too many calendar items at the moment.
I got no clue though why it isn't working...
Sent from my SGH-I777 using XDA
I run this app with no issues. Have not seen the behavior you describe. Do you by chance have both the free and paid versions installed at the same time? If so, delete both, reboot, and just reinstall the paid version. Just a wag....
Sent from my GT-I9100 using Tapatalk 2 Beta-2
I purchased the app straight off. Never tried the free version.
Deleting data and uninstalling has proven unsuccessful so I guess we are out of luck here.
I guess the developer was correct in saying some Samsung devices have an issue with it.
I am happy with the way my phone is set up right now but if I change the rom I will give Business Calendar a try then. Maybe a wipe and reinstall would change things. I am kinda holding out for CM9 before I do that though.
Seems to have been fixed when I switched to CM7 and then to RockRatts Cobra v2b. That leads me to beloved its not really a Samsung issue but rather a formatting issue.
Sent from my SGH-I777 using XDA

[Q] serious lag all of a sudden

i have been really really happy with this phone ... until recently. stock ROM. not rooted. over the past couple weeks i've been having problems where the phone dialer doesn't find a name i type in. says "unknown recipient". then i have to click the people icon and manually find the person ... the contact list take FOREVER to launch. once i do this, it works from then on for some period of time. also when i go to read a text it says loading for a LONG time. seems like the android native apps (contacts, messaging, etc ...) is having some problems. not sure, but all this seems to be happening since installing the last OTA update.
A restart of the phone fixes the problem but only for a short period of time. any help would be appreciated.
Wipe phone completely. Start over. Should fix your errors
Sent from my ADR6425LVW using xda premium
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
I'm rooted running meanrom4.4 the built in ota updater makes things really easy if you don't want to have to keep up with the new rom versions. You just download right on your phone like you would... An ota
Sent from my AT100 using xda app-developers app
wolfeyes30 said:
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
One of us...one of us....one of us
The phones performance between stock and rooted MeanRom 4.4 is like night and day. HTC should be embarrassed for the way the phone runs in stock condition, it really boggles the mind given its hardware.
Anything that doesn't work with Meanrom?
Sent from my EVO using Tapatalk 2
notch8 said:
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
Click to expand...
Click to collapse
Its really not too long of a process with the right tools. Backup apps like Titanium Backup, My Root Backup or this newer one im been using, App2zip. I use to be like you. Spent why too long setting things back up. Now i use App2zip for my user apps and flash right after i flash a new rom. Upon bootup, all my apps are there. Not recommend to do with System apps..hint hint.
I bought the Galaxy S3 two months after the EVO. EVO was driving me nuts. I kept the EVO anyway. Can never have too many devices, right?
Running Mean 4.4 rom now and its like night and day from the first two months with the EVO. New advancements from Zep with multitasking and all the incredible work from all the devs in the community, im enjoying the EVO now.
S3 for sale... Just kidding.
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
xHausx said:
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
Click to expand...
Click to collapse
Yet another reason to leave well enough alone lol
+1 for mean rom, I don't think I could go back. Part of the reason I like it besides the obvious fact that the phone runs way better the ota updater is fantastic this is the first rom I have used that has had it and probably won't go back to a rom without it. I actually have an update downloading in the background now. You deffinty should hard reset and since you have to do that anyway might as well root.
Sent from my EVO using xda premium
I was about to start a thread for the exact same problem! I too have been hesitant to root my phone out of simple laziness... Maybe I'll shoot an email to HTC and see what they say. Definitely related to the latest OTA though.
Sent from my EVO using xda app-developers app
I have had the same issue since the last OTA update, and have tried a few things with limited success. I've tried removing all contacts, and resynching, backing up and clearing the data from the messaging app, soft and hard resets.
Of everything, the soft reset seems to have cut down how often I get this bug. Interestingly, my brothers phone has about the same frequency of the issue, but neither of my parents phones have the problem.
So HTC responded and said to try rebooting into "Safe Mode" and if that doesn't work to perform a factory reset. Here's the email:
If you have backed up your information and cleared the data from Phone, Messages, Contact Storage, and Dialer Storage, but you still have this issue, I would then recommend that you test your Evo 4G LTE in safe mode. This will disable third party apps and processes from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put your Evo 4G LTE into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
Go into settings>power and uncheck Fastboot, then power off your phone.
With the phone powered off, press the Power key on your device.
When you see the first load screen, press & hold Volume Down key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If you can access these apps fine in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again.
If the issue persists in safe mode, I would then recommend that you back up your data and perform a factory reset. If you would like assistance with backing up your data, please let me know and I will walk you through this process. The reset will restore the phone to a "like new" state. All personal data such as emails, text messages, internet bookmarks, photos, videos, music, documents, settings, call history, market apps, and any contacts and calendar entries that have not been backed up to a PC or server will be erased. Data on the SD card is not affected by the reset.
To reset your Evo 4G LTE, use the following method :
***If you use Google Wallet, please perform these steps before you perform the reset***
-Open Google Wallet application
-Tap on Menu
-Tap on Settings
-Tap on Reset Google Wallet
1. With the device turned off, press and hold the Volume Down button. While continuing to hold this, press and release the Power Button.
2. When the factory reset menu appears, then release the Volume Down button.
3. Use the Volume Down button again to highlight FACTORY RESET, and then press the Power Button to select it.
I hope that these steps help you to gain access to these apps properly again, Stephen, and I hope you have a great day!
Click to expand...
Click to collapse
Im going to have to disagree with people and say, being stock along with all the updates have really improved my experience with sense 4. I've owned this phone since launch and really hated its performance. I eventually sold it and got a GS3 for 2 months and now I eventually want Galaxy Note 2. Anyways I sold the GS3 in a attempt to raise money for the note 2 but came across a great deal on a stock white Evo, which i now own. Let me tell you. This baby is silky smooth in stock form, much better than anything I've been flashing.
Sent from my EVO using xda premium
here's what HTC told me to do ... it may have made some improvement ... time will tell.
~~~~~~~~~~~~~
It's definitely no fun when your phone stops working as expected, and I'll be glad to help you get your phone back in working order! To best assist you I'll need to know what phone you have, but from your description it appears you have an Android powered phone. With this is mind I believe that we should try wiping the phone's cache partition. For your convenience I've attached a document that details how to perform the wipe. This does not delete any critical data from your phone like contacts, so you don't have to worry about losing any data. If this does not correct the concern please let me know, and also include the serial number for your phone so we can research the situation more deeply. Thank you for being a member of the HTC community, and I hope you have a wonderful afternoon!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Joseph
HTC
It appears that clearing caches/app data doesn't help with the problem, but rebooting into safe mode (press and hold vol down during the splash screen) does fix it. I believe this means that there is a 3rd party app causing the problem. Now to start uninstalling apps till the problem fixes itself. Ugh. Considering the problem doesn't occur half the time this will be a difficult process... Anybody have any suggestions on how to quickly figure out which app is causing this aside from uninstalling them one by one?
Check for cpu hogs
It sounds like u may have a cpu hog or a poorly written app. U might be able to tell what it is by checking your battery usage. Setting ngs/battery/battery usage
Biggest usage should be screen and android system ect.
If not, there may be a some apps to check that for u.
but if it comes to it, after the factory reset, start with the necessary apps, stock plus Google apps. After that do ur widgets, wait a few hours, add a few more, and wait.
This way u can limit new processes and boil it down to a few.
Good luck
Interested to see what app you are using that's causing issues. Good luck as well.

Please help! My Galaxy Note keeps randomly shutting off :(

Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help
iampoch said:
Experienced this just a couple of days ago My screen will go blank, like it went to sleep but what actually happened was it just simply shut off! I installed two logcat applications, but I don't know jack about reading logs I want to know what causes these shutdowns The latest ones happened between 6:32-6:33AM and 6:54-6:55AM (it's 7:26AM now, my time). Please help
Click to expand...
Click to collapse
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.
felixtom said:
check if you've installed any apps that prompt the auto shut-off of your phone
previously I had this problem before by then I realized it's due to the installation of one of my fault apps.
Click to expand...
Click to collapse
Really hate to sound like a total noob, but how do I do that?
iampoch said:
Really hate to sound like a total noob, but how do I do that?
Click to expand...
Click to collapse
first of all,i think this is happening because of any new app,try to remember when it was started(maybe that time you installed any app and now that app shutting down mobile? or just go to task manger and clear each app that was running and also clean memory. if problem is gone and its occur again after rebooting mobile its maybe a Rom Bug,you need to change your Rom,but before doing that try to clear apps through task manger. and see what happens
i hope that helps you
Well first of all ...
Are you rooted? What is your Rom/kernel?
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2
for your Help
iampoch said:
Thanks for the replies guys ok, here are some more info and observations.
I was originally using CyanogenMod 9.1 when this happened. At first, I tried wiping cache and dalvik cache. But it was still the same. After a few more shut downs, it got worse. It got to the point that it shuts down after the boot animation. So, I used Clockwork Mod to revert me back to rooted stock ROM. It's not as worse as CM9, but I still get shut down. Now, here are the observations I made:
1. This only happens when my phone is unplugged. It works fine otherwise.
2. This consistently happens when I connect to the Internet, for example via a browser, didn't matter whether it was Chrome or Dolphin. Offline reading via RSS or Pocket is fine. I opened FB unplugged and I got shut down as well, so I guess it's safe to say that connecting to the Internet triggers it. When accessing the Internet while unplugged, shutdown is immediate and imminent. Plugged, I can surf just fine.
3. It also gets triggered when I play a game, but my shutting down is not immediate, unlike the one above. I am playing only one game at the moment (Great Big War Game). And I am able to play a long while before getting shut down (around 30 mins)
It wasn't like this a couple of days ago, and I didn't install anything new outside Google Play updates, this is not counting the two logcat apps I installed this morning to try to diagnose the problem.
Is there a way for me to find out what's wrong via the logcat?
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
maybe its a cache problem of your Browser,so try to clear cache of your Browser and if its not working Flash a new stable Rom( i recommend you Sweet Rom,find it on XDA,its very stable and smooth)
and flash that rom with Hydracore kernel.
hope that helps you
have a nice day
Hi thanks for the additional info. It seems that you have the issue persisting on a stock Rom?
Have you tried to wipe on a safe kernel (if on ics)?
Do disable any overclocking or any scripts.
Sent from my GT-N7000 using Xparent SkyBlue Tapatalk 2
Guys, just a quick update. I sent it off to the service center (reverted to stock and hid all traces of being rooted). They reflashed the phone (they say it's their standard practice to do that before considering hardware defects) but the problem still didn't go away. So, I think my issue is hardware-related
This problem is not software related. It is most definitely hardware. The phone is flawed and shuts off on it's own under various conditions, all hardware related. I am not able to post externally due to not having enough posts yet. However, I have had the same issue on 3 Galaxy Note 2's from Verizon. I made a video that shows exactly what is going on and posted it on the following website...
wwwDOTgalaxynote2shutsoffDOTcom
You will have to paste that link in to a new browser and replace the DOTs accordingly to get to it, but once you see the video, you will be enlightened. Be sure to read the details I provided on that site as well. They go in to detail about the problems that I have had and the lack of proper support that Samsung is willing to provide.
Take a look at the video I made here if you can't get to that site: http://www.youtube.com/watch?v=SjLn2yikYnI

Galaxy S3 keeps freezing

suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
are you on SDS-safe firmware?
Dude, instead of creating yet another post with this, you could have searched to quite easily find out your phone is halfway dead and should be sent back to samsung for repair as soon as possible. Make it safe to return if you messed with it (flash original stuff, reset counter, etc, read a bit if you don't know what to do, it's all over these forums) and just take it in.
Don't take this the wrong way but you'd think it's common sense to just return any product (not even phone related) that it's malfunctioning instead of asking what to do to random people in a third party forum
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
use the sds safe précautions to prevent freezing
Envoyé depuis mon GT-I9300 avec Tapatalk
And what are the sds safe precautions or where can I find it?
just search in the general section
Device:GT-I9300 32gb
I have the same problem, this seems to be firmware related to me, the phone works in safe mode but this is really crappy now. I don't think there should be a return unless it's the only fix.Will try and flash JB and update the post.
Edit: Is that sds the Sudden death thing. I tried searching but no results come up. I am a new comer to Samsung as their devices sucked for ages and they still seem to do. Please can some one advise us(the op and myself and future people with this problem) on what is the main cause of this issue that a hard reset fixes it. But for my device,it doesn't die it stops functioning.
This is how I get this problem, my phone is rooted, but it runs fine only when there is a app crash the phone locks up and thats it.
what i tried: I tried to back up my data so i could save myself from reinstalling all my app. I hard reseted the phone and the phone functioned again
but after restoring my data the phone locks up again. Now my phone works about 5sec from normal boot but then locks up. It works fine in safe mode. So really where is issue? Is an app is making the whole OS to jam there has to be a simple fix for this.
Please don't say return the device, thats the dumbest thing to ever say. We want to over come the problem not ignore it/get rid of it.
Thanks for your time guys
Try this.
http://forum.xda-developers.com/showpost.php?p=37432509&postcount=63
My S3 started well and then "SUDDEN DEAD" :crying:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
msurg said:
Well. I reverted back to 4.1.1 and no more random reboots or freezes. It was definitely ROM issue.
Any one tried new EMA2 rom? If yes, still freezing?
Click to expand...
Click to collapse
Mine was freezing constantly with MA1 and MA2 until I did what I posted above.
Now already 2 days without freezes.
Sent from my GT-I9300 using Tapatalk 2
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
markhind said:
Same problems here. Not sure about rooting. If I change the csc code and download the latest, say German update. would that change the rom and fix it ?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Probably not. Depends on what causes your problem.
Sent from my GT-I9300 using Tapatalk 2
I was getting similar behaviour too. Phone would freeze after making calls, sending msgs, using facebook, searching on google, basically random points anywhere. Went through uninstalling apps, did a factory reset, and through some trial and error finally pinned down where my problem was at least. It was caused by the latest version of MixZing. Was crashing before frequently, and after uninstalling it I've been using my phone fine all day with no crashes at all. Still potentially early days, but if I don't report back then that solved it for me.
A simple solution
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
simple solution worked for me
hady.j said:
ok guys.. this is something i tried and has been working for me for more than two days now:
the problem seems to be in the download manager included in the new android software so what you simply have to do is to disable this application whenever you're not using it.. you can do so in the settings>> applications manager>> view ALL>> select DOWNLOAD MANAGER and DISABLE..
of course this will stop the play store from functionning and will stop any automatic updates but will prevent the phone sudden death...
All you have to do when you want to download any new apps or update existing ones is to enable the download manager and i suggest before doing that to clear the RAM memory and try to be gentle and patient with the phone...
Just keep working like that till ANDROID finds a solution in the next update and your phone will be fine.. in the end its better than killing the machine with every freeze.
Remember to be patient and work slowly when the download manager is enabled
Reply if it worked for you
Click to expand...
Click to collapse
My first post here. Thanks for this tip. My phone was freezing every 3 minutes and so I did what you suggested after all other suggestions (except rooting - as I was worried I might brick the phone if it froze while rooting) didn't work. Anyway, just a few seconds after I hit "DISABLE", my phone froze! So I thought it's probably not working, but since the reboot, it hasn't crashed. Thanks!:good:
karaks5 said:
suddenly my samsung galaxy s3 keeps freezing and I have to make a hard reset every time. I tried to make factory reset, or wipe factory reset, but the same problem.
what should I do?
Click to expand...
Click to collapse
the same thing is happening to me and i have no clue why its happening it just like 3-4days ago but i have installed only clash of clans and clash royale in my phone. he most interesting thing is that all your phone feature will work but the screen will not for almost 20-30mins then it will recover on its own. all the call features are working well but no response from phone. my conclusion is this phone is totally a mess and i dont even know how i managed t use this device for 4years! it got super laggy after 6-7 months of use. Whatever i went to the service centre and they told that i need to change the motherboard of my s3 costing 130$.

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