OK, I posted in the "What don't you like about Photon" thread I was tired of people complaining about the same crap. I'm not going to complain (Yet) and when I get home, I'm putting the Photon back to Sprint Stock for a minute..............
@ 1.5 months ago, I had a friend over the house. She wanted Pizza. After @ 2 minutes of me dicking with Photon, she opened app on HTC Inspire, ordered Pizza and even got confirmation call and I STILL had screen freezing and app not open.
Me and same friend went to Hockey Game Sunday where my job had a suite. I took her phone and took picture of her and mascot. I took me 30 seconds to get my camera ready and no freaking clue what happen to picture. File size is 0! Not to mention 1 hour later after 8 pictures, battery was at 20% and I had to shut it off. She snapped all night (was at 10% when we left, but she made it)
Today in company IT meeting with 80+ people, damm thing IPL'ed into Bootstrap Recovery mode. 10 minutes to get out of Otterbox with no tools so I could pull battery out. Then when I put it back in, it got so hott I pulled the battery again. It was so hott i juggled like hot potato which brought unwanted attention.
Again, I'm going back to Sprint Stock.
Get off Stock ROM... Problem solved..
Cythrawl said:
Get off Stock ROM... Problem solved..
Click to expand...
Click to collapse
Suggestion? I'm open to anything!
dsims7_2000 said:
OK, I posted in the "What don't you like about Photon" thread I was tired of people complaining about the same crap. I'm not going to complain (Yet) and when I get home, I'm putting the Photon back to Sprint Stock for a minute..............
@ 1.5 months ago, I had a friend over the house. She wanted Pizza. After @ 2 minutes of me dicking with Photon, she opened app on HTC Inspire, ordered Pizza and even got confirmation call and I STILL had screen freezing and app not open.
Me and same friend went to Hockey Game Sunday where my job had a suite. I took her phone and took picture of her and mascot. I took me 30 seconds to get my camera ready and no freaking clue what happen to picture. File size is 0! Not to mention 1 hour later after 8 pictures, battery was at 20% and I had to shut it off. She snapped all night (was at 10% when we left, but she made it)
Today in company IT meeting with 80+ people, damm thing IPL'ed into Bootstrap Recovery mode. 10 minutes to get out of Otterbox with no tools so I could pull battery out. Then when I put it back in, it got so hott I pulled the battery again. It was so hott i juggled like hot potato which brought unwanted attention.
Again, I'm going back to Sprint Stock.
Click to expand...
Click to collapse
I've been running rooted stock since I got my phone. and have had none of those problems.
Yes - if you're having those issues, you should go back to stock.
Either your phone is defective or you have done something to it that is creating conflict. I have had the Photon since day 1 release, stock rooted, and nothing even close to that has ever happened to me. Phone is responsive as well and never gotten that hot.
CCallahan said:
Either your phone is defective or you have done something to it that is creating conflict. I have had the Photon since day 1 release, stock rooted, and nothing even close to that has ever happened to me. Phone is responsive as well and never gotten that hot.
Click to expand...
Click to collapse
I got it 9:00AM August 2nd. It could be (and likely is) conflict, which is why I'm going back to bare stock. Although it has many features and app's, at the end of the day, I'm on call and need a phone.
As for getting hot, I have no freaking clue what that was about. When I had my Evo, tethering made it get warm. This was actually HOT and I dropped 50% on battery in a matter of minutes? I seriously pulled the battery and sat everything on the floor!
Playing hot potato is fun! Get your phone replaced.
KTT16 said:
Playing hot potato is fun! Get your phone replaced.
Click to expand...
Click to collapse
Going to try Sprint Stock first. Additionally, going to cut off the "Auto Update" in all my app's that way I know what to delete and when! Besides, I normally do 300Mb to 700Mb of data a month. Last month I did 2Gb (1.9Gb but who is counting!). and I use Pandora on WiFi!
CCallahan said:
Either your phone is defective or you have done something to it that is creating conflict. I have had the Photon since day 1 release, stock rooted, and nothing even close to that has ever happened to me. Phone is responsive as well and never gotten that hot.
Click to expand...
Click to collapse
methinks its the operator
people bored with cm9 already?
shabbypenguin said:
people bored with cm9 already?
Click to expand...
Click to collapse
I have not tried it yet. Like I stated before, at the end of the day, I need a phone. although extream and very, very, very rare...............I don't answer, someone is dead! He**, I schedule my drinking!
I've been through the same issues, (among other crazy issues such as random reboots, deep sleep (still), and more.
My cam takes years to work... I get very embarrassed when this stuff happens. Like for example, I had to make a call for a friend, I go to the dialer, dial the number, and press the call button, then my phone reboots immediately, and we all know how long it takes to reboot.
deedscreen said:
I've been through the same issues, (among other crazy issues such as random reboots, deep sleep (still), and more.
My cam takes years to work... I get very embarrassed when this stuff happens. Like for example, I had to make a call for a friend, I go to the dialer, dial the number, and press the call button, then my phone reboots immediately, and we all know how long it takes to reboot.
Click to expand...
Click to collapse
We all know how long...but with cm7, it's like 15 seconds.
foxsdaddy67 said:
methinks its the operator
Click to expand...
Click to collapse
+1. You should try using v7speedy! My phone runs flawless on stock! I used to get almost all of your problems but I haven't since using skinnycomplete!
Sent from my MB855 using xda premium
dsims7_2000 said:
OK, I posted in the "What don't you like about Photon" thread I was tired of people complaining about the same crap. I'm not going to complain (Yet) and when I get home, I'm putting the Photon back to Sprint Stock for a minute..............
@ 1.5 months ago, I had a friend over the house. She wanted Pizza. After @ 2 minutes of me dicking with Photon, she opened app on HTC Inspire, ordered Pizza and even got confirmation call and I STILL had screen freezing and app not open.
Me and same friend went to Hockey Game Sunday where my job had a suite. I took her phone and took picture of her and mascot. I took me 30 seconds to get my camera ready and no freaking clue what happen to picture. File size is 0! Not to mention 1 hour later after 8 pictures, battery was at 20% and I had to shut it off. She snapped all night (was at 10% when we left, but she made it)
Today in company IT meeting with 80+ people, damm thing IPL'ed into Bootstrap Recovery mode. 10 minutes to get out of Otterbox with no tools so I could pull battery out. Then when I put it back in, it got so hott I pulled the battery again. It was so hott i juggled like hot potato which brought unwanted attention.
Again, I'm going back to Sprint Stock.
Click to expand...
Click to collapse
Sounds like you need to learn how to use your phone man. I have never once had an issue like this.
shabbypenguin said:
people bored with cm9 already?
Click to expand...
Click to collapse
I've not yet tried CM9. I use my phone frequently at work to take pics of whiteboards after meetings.
Realize the team needs to get the right drivers; then I'll try it!
I JUST thought of something.............I have ROM Toolbox Pro. All this s**t started when I moved almost everything from Phone to SDCard! Still going to wipe it though!
I just picked up my phone, unlocked it, held the camera button to get into the camera app, and snapped a photo all in under 10 seconds. What part of the process is slow for your guys?
dsims7_2000 said:
I JUST thought of something.............I have ROM Toolbox Pro. All this s**t started when I moved almost everything from Phone to SDCard! Still going to wipe it though!
Click to expand...
Click to collapse
I wouldnt put apps on the SD card. I had problems with things disappearing and stuff when I tried it.
OK boys and girls, first I dumped all my photos off the phone. I then formatted the SDCard, I then erased internal storage with took me 2.5 hours before I pulled the battery. I then did internal storage again and it took 3 minutes.
Now here is the odd thing.........I really, technically, did not lose squat. All of my apps were still there, just not installed. My e-mail, contacts, etc. all remained. Even my Bluetooth stayed paired. The only thing I did was turn on wireless, go to Andriod Market, and go thru 128 Apps and put them back (no, I did not want to use the restore of Titanium Backup. That would put the curroupt crap back)
And this is the REAL killer, I went to bed at 10:30PM with Photon un-plugged with BT and WiFi on. I woke up to 80% charge!!! something was definately wrong before and I think me moving apps to card was it!!
Anyway, so far so good!!
Related
My Atrix 4g was working fine and then I set it off the the side while I worked on some homework and when I came back and tried to unlock it, nothing happened, the screen remained black although I could flick the volume up and down switch and get a vibration and a sound, it seemed to me like the device was still on and working just the screen was black. I pulled the battery and when I put it back the phone refused to boot and showed a red LED. I waited 5 min and pulled the battery again and this time the phone booted up perfectly and is still working right now, is this something I should be worried about? Should I bring it back to the store for an exchange?
Definitely bring it back for an exchange
neer2005 said:
Definitely bring it back for an exchange
Click to expand...
Click to collapse
Do you happen to know the exchange policy at AT&T? I have no warranty, but I've only had it for a week or so.
Also how do you know its just not a small software glitch or something that is insignificant and was a one time thing? Or do you think I should bring it back just in case.
m0n3y0n7r335 said:
Do you happen to know the exchange policy at AT&T? I have no warranty, but I've only had it for a week or so.
Also how do you know its just not a small software glitch or something that is insignificant and was a one time thing? Or do you think I should bring it back just in case.
Click to expand...
Click to collapse
If you bought it from AT&T then you have 30 days to return/exchange it. Tell them there is a software issue where it forces your phone to turn off. To be safe, you could call their corporate customer service at "611" and tell them the situation and they will note your account about the situation that way the reps in the store cannot turn you away.
live4nyy said:
If you bought it from AT&T then you have 30 days to return/exchange it. Tell them there is a software issue where it forces your phone to turn off. To be safe, you could call their corporate customer service at "611" and tell them the situation and they will note your account about the situation that way the reps in the store cannot turn you away.
Click to expand...
Click to collapse
What if I bought it from RadioShack though? They had a sale where it was only $150.. xD
Btw mine is rooted and everything, how do they check for root anyways? And in order for me to exchange it I'm guessing I have to factory reset, would that undo the root?
m0n3y0n7r335 said:
What if I bought it from RadioShack though? They had a sale where it was only $150.. xD
Btw mine is rooted and everything, how do they check for root anyways? And in order for me to exchange it I'm guessing I have to factory reset, would that undo the root?
Click to expand...
Click to collapse
Radioshack should have a similar policy. You should be able to check it online.
No, a restore will NOT remove root. Which root method did you use? I believe SOC and aRoot both have unroot options. I had to return my first Atrix as well and I used Root Explorer to uninstall SU before I ran the unroot script to make sure it would be removed.
I returned my bricked atrix to radio crap and they swapped no problem
live4nyy said:
Radioshack should have a similar policy. You should be able to check it online.
No, a restore will NOT remove root. Which root method did you use? I believe SOC and aRoot both have unroot options. I had to return my first Atrix as well and I used Root Explorer to uninstall SU before I ran the unroot script to make sure it would be removed.
Click to expand...
Click to collapse
I used aRoot, out of curiosity what was wrong with your first Atrix?
I did a quick google and no one seemed to have experienced the problem that I had with the blank screen, although there seem to be no other issues and its snappy as usual. If I decided just to keep this Atrix and not go through the hassle of returning and then downloading everything and setting my theme back up and a million other personalization things I did, do you think I would regret it later?
Oh and do you think it would have anything to do with the fact I dropped my phone? I was just chilling in class and it fell out of my pocket. Lol it was like a 2 foot drop onto tile face first, although there are no visible damages aside from a scratch in the corner thats minuscule and took me like 5 min to find.
Also, the issue didn't occur until like a couple hours after I dropped it.
m0n3y0n7r335 said:
I used aRoot, out of curiosity what was wrong with your first Atrix?
I did a quick google and no one seemed to have experienced the problem that I had with the blank screen, although there seem to be no other issues and its snappy as usual. If I decided just to keep this Atrix and not go through the hassle of returning and then downloading everything and setting my theme back up and a million other personalization things I did, do you think I would regret it later?
Oh and do you think it would have anything to do with the fact I dropped my phone? I was just chilling in class and it fell out of my pocket. Lol it was like a 2 foot drop onto tile face first, although there are no visible damages aside from a scratch in the corner thats minuscule and took me like 5 min to find.
Also, the issue didn't occur until like a couple hours after I dropped it.
Click to expand...
Click to collapse
I brought mine back because of software issues like the battery monitor displaying the phone as charging even though it was unplugged, screen brightness was changing even though I had the auto turned off, little things that I haven't experienced on my second phone.
With yours, if you feel comfortable enough to hold onto it for awhile longer I don't see any harm in that. Radioshack gives you 30 days. There have been random reboot issues on some of the Atrix's so it might not be anything serious. I've had a couple issues with the screen freezing on me, which what could have happened on yours.
live4nyy said:
I brought mine back because of software issues like the battery monitor displaying the phone as charging even though it was unplugged, screen brightness was changing even though I had the auto turned off, little things that I haven't experienced on my second phone.
With yours, if you feel comfortable enough to hold onto it for awhile longer I don't see any harm in that. Radioshack gives you 30 days. There have been random reboot issues on some of the Atrix's so it might not be anything serious. I've had a couple issues with the screen freezing on me, which what could have happened on yours.
Click to expand...
Click to collapse
Well mine didn't randomly reboot, and the screen didn't freeze, it just blanked for awhile, I don't think its serious enough to constitute my phone as a "lemon". I'll probably end up holding on to it and seeing if anything else happens and if not then just keep it. Thanks for all the help though! :]
And if anyone else has experienced this issue or something similar, it would be awesome if you could share your experience.
Hey guys, is anyone else getting these random reboots? Its happened several times now and I got the phone on Friday morning. Last time it happened ( 10 min ago), i was in XDA app. When it reboots the red charging LED comes on for a second. I have no idea why its doing this.
Return it.
Are you sure I should return it already? I was wondering if maybe it was common among many people.
Sounds like a faulty phone, simply go get another one. Sprint knows there is going to be issues and will be happy to replace them. I nor my friends have had a problem with it yet.
yeh sounds defective...i haven't had a single non-initiated reboot since wednesday...
CAxVIPER said:
Sounds like a faulty phone, simply go get another one. Sprint knows there is going to be issues and will be happy to replace them. I nor my friends have had a problem with it yet.
Click to expand...
Click to collapse
Ehh alright i really didn’t want to have to return it or anything. Guess I'll take it to sprint later this week
At least do a clear storage first. Then see. That's probably the first thing they would do... and then they would tell you to come back if the problem continues. This way, you have at least eliminated that as a possibility. Also, what all did you install? This could be an app doing it.
Yuppers...no reboots here. Not since the Hero days I'd say its an app or your phone.
-- Sent from my 3VO Shooter --
Hmm true, Im guessing an app is eating my ram because I constantly.have over 50% used
edufur said:
At least do a clear storage first. Then see. That's probably the first thing they would do... and then they would tell you to come back if the problem continues. This way, you have at least eliminated that as a possibility. Also, what all did you install? This could be an app doing it.
Click to expand...
Click to collapse
Shot from my L96A1
I just got a random reboot while using speedtest.net app. I ran like 4 in a row, then suddenly it shut down and booted up. I am pretty sure I'll be returning mine, as I've had a slew of other random bugs/issues going on. I was trying to determine if it's just buggy software, or if there is a problem with the phone.
What other issues do you,have? I noticed one otjer thing that htcs task.manager and the built in running services from the settings app show different amounts of memory and amt used/free. I'm betting this is just software issue. I really dont want to have return and resetup my phone
k2buckley said:
I just got a random reboot while using speedtest.net app. I ran like 4 in a row, then suddenly it shut down and booted up. I am pretty sure I'll be returning mine, as I've had a slew of other random bugs/issues going on. I was trying to determine if it's just buggy software, or if there is a problem with the phone.
Click to expand...
Click to collapse
Shot from my L96A1
Have you taken the ota's
Bussin Caps from my 3D shooter
I had a random reboot before I did any updates, and now no issues that I didn't cause with my own ignorance so far
Bussin Caps from my 3D shooter
Yeah, iv only had one reboot after otas
ktrotter11 said:
Have you taken the ota's
Bussin Caps from my 3D shooter
Click to expand...
Click to collapse
Shot from my L96A1
Get all the updates and then do a factory reset and see how it works after that.
I had the random reboots. I tried hard reset without any apps and without setting up email and I'd still get the reboots randomly. I exchanged it for another one at Bestbuy and I haven't had a single reboot since. Even with all my apps, email, and calendars setup. I'd return it! Also, I did not install the updates on either phone. I just tried the speedtest.net app four times in a row and I did not get any reboots. Let me know if you want me to check out anything else.
I was having the same problem before and after otas. I was also getting a blank screen once in a while too. I got mine wed and probably pulled the battery about 20 times. Finally broke down and did a factory reset by holding the volume key down when powering on and selecting factory reset. Its been fine so far. I also wiped 16gb sd card from evo, formated it in phone and only copied media files over.
dmacias said:
I was having the same problem before and after otas. I was also getting a blank screen once in a while too. I got mine wed and probably pulled the battery about 20 times. Finally broke down and did a factory reset by holding the volume key down when powering on and selecting factory reset. Its been fine so far. I also wiped 16gb sd card from evo, formated it in phone and only copied media files over.
Click to expand...
Click to collapse
I did the same as you too. It seemed better at first but then it started again. I also found that after erasing the sd card with the phone I had folders that where inaccessible after android created the new ones. I ended up formatting the card with windows and deselected the quick format option. That fixed the problem with the sd card. Note all this stuff was with my first phone. The replacement has been flawless.
I'm gonna hold out another week, if I get any reboots in that time, it's back to sprint for a new one.
I got mine on Friday, then all of a sudden out of no where I started getting random reboots last night about every 10 minutes, then when I was able to get it to stay on for a while the screen would just go black and the buttons stay lit up though. Oddly enough it was doing that all last night and all this morning, until about 9 this morning and since then it's been running fine. I was able to track down my problem somewhat at least, for some reason it kept trying to sync my exchange account and it was unable to sync, and every time i tried to open up that email account to delete it, the screen would go blank. Even though everything is working know I'm still going to the sprint store today to see if they will exchange it.
This weekend I upgraded to the Photon 4G for $99 at Best Buy (gotta love Labour day weekend offers).
I'm moving from an HTC Evo 4G. The first problem is the worst. Since picking up the Photon 4G I have had to pull the battery 5 times as the phone refuses to wake... With the HTC if I had an issue I could reboot by holding down the power and volume button, but the Photon doesn't seem to have this feature, so I'm forced to remove the back cover and pull the battery...
I don't seem to be able to re-create the issue. Its just happens without notice... Anyone else having this issue? Is their an easier way to coax the phone back to life rather than pulling the battery?
The second issue is the screen. Every single review I have read has said that the screen is a Photon 4G strong point... I'm not convinced... Yes it is bright and vivid, but I seem to have an annoying grey criss cross pattern all over the screen. I'm not sure if its my eye's (the GF says she can see it too) but I was expecting the screen to look better than both my EVO and Xoom... This annoying grey criss cross gauze (especially visible on white backgrounds) is disappointing..
What do others think? Colour gradients also appear to band very easily, rather than being smooth.. I'm not sure if this is a result of compression in pictures tho...
Other than that, I am happy with the phone. Big improvement over the EVO 4G i had befor, just a screen I have to get used too, and this un-responsive issue to fix...
Oh, and having to get used to Motorola's Android button layout and Standard Android icon changes is a little painful at times...
Swap out for new one for wake problem. Turn brightness down to 30 percent and screen is fine. Had all top HTC phones and this beats all.....keep this phone....
Sent from my MB855 using XDA App
I get that sometimes, but fail to replicate at the store. Store employees will only recommend to wipe the phone.
The pentiles pixelation is only noticeable when your face is extremely close to screen. Its a cell phone not a tv display lol, stop holding it so close and you'll be fine! Im on my first phone with no issues yet; just to be on the safe side i would swap for a new device.
Pihrana said:
This weekend I upgraded to the Photon 4G for $99 at Best Buy (gotta love Labour day weekend offers).
Click to expand...
Click to collapse
Actually, the sale has been going on for close to 3 weeks now. Sorry you are having issues, have you tried a factory reset then not install any apps (or not many) for a couple days to see if it was one of them?
An opinion......
I try to avoid the Sprint stores as much as possible. There are some knowledgeable reps out there but it is a small percentage. Most of them don't know much about the devices. Call the Sprint support number first and try troubleshooting with them. In my experience, they are better at going the distance to make the customer happy than the peeps in the stores especially if you keep on them about it.
Sounds like a swap out is needed. Good luck.
Go back to BB and try to swap it out for another one. Had my photon for about 3 weeks now and never had this issue
I have to agree it sounds like a hardware issue and merits a swap. I've had the photon 2 1/2 weeks and have only had to pull the battery once.
Mine has been freezing and needing a battery pull every day. I went through Sprint VIA phone and they sent me to the store. The Technician actually researched it and it is a know software issue that will be fixed when the next OTA software update is released. I went from the silent call issues to my phone turning off/freezing and I don't even know that its not working. Not happy at all right now
I've just got back from Best buy after my phone refused to wake up again for the second time today.... I let them try and get it turned back on again which they couldn't do without pulling the battery... Either way they immediately confirmed they'd swap it out. Until she went to pull one and realised they are all out
My replacement arrives Friday when they get restocked.... Best Buy must have sold loads since Friday because their shelf was piled pretty high when i picked mine up...
So hopefully the new one will work properly, or maybe I'm just plagued until the next OTA...
As to everyone who gave me suggestions about the screen... you were right. Turning down the screen brightness pretty much solved the issue all together and I think I am officially used to it now...
Just wish i could get my EVO 3D ringtone , Alarm and notifications on the Motorola. I grew more attached to them, than I thought
Richcop said:
Mine has been freezing and needing a battery pull every day. I went through Sprint VIA phone and they sent me to the store. The Technician actually researched it and it is a know software issue that will be fixed when the next OTA software update is released. I went from the silent call issues to my phone turning off/freezing and I don't even know that its not working. Not happy at all right now
Click to expand...
Click to collapse
OK, I did not think that it could be my SD card causing the issues with the phone freezing up and needing a battery pull to get it back on but the Technician asked me if it was a new card or from another phone. I said It was from two or three phones ago. They said that I should format the card because the files from the older phones can cause problems such as this, after copying my photos over to the computer to be able to put back on the card afterwards of course. They had left my SD card out of the phone. So to test things, I haven't put my SD card back in since two days ago. My phone has not restarted or frozen up once. I will give it some more time and report back, but in the mean time, until there is an OTA fix, if you are using an SD card from another (previous) phone, and your having the freezing/power down/restart issues, you may want to give formatting your SD card or removing it to test if it fixes the problem a shot. Good luck, so far so good.
I've not used an SD card at all since purchasing my Photon. On the Plus side, it has not stopped working at all so far today
Had the same problem when I bought my 2nd photon this time at best buy becuase of the $99 deal.
On the 1st one i got directly from a sprint corp store, no issues at all. But this one on the 1st day I got a reboot issue. second day got the SOD. went in they had some trouble getting it on. Had to tell them to take the batt out and it went on. My problem was that they had none available. so for 3 days I waited.
Funny thig is that I wasn't getting the SOD again. Just didn't want to chance it so got another one, yesterday. Happy today.
There were no motorola photon availble in my area. So they are selling.
Good luck with yours.
OK it's not the sd card causing the issues. It's back to freezing up 1-9 times per day and then I need to do a battery pull and restart the phone. Motorola wants the phone back to repair it. This should be a great Two weeks and if the phone is not fixed, I will lose it........ For sure
Sent from my MB855 using XDA App
Richcop said:
OK it's not the sd card causing the issues. It's back to freezing up 1-9 times per day and then I need to do a battery pull and restart the phone. Motorola wants the phone back to repair it. This should be a great Two weeks and if the phone is not fixed, I will lose it........ For sure
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Not had any problems with mine ever, just works perfect out the box
Sent from my MB855 using xda premium
Ok, if this information is correct from Sprint, I know why I am having all these problems with mine freezing up and after having done several hard resets and many calls to Sprint and a visit to the service center with no fix. Apparently there was a batch of Photons that got shipped with corrupt firmware. When the phone uses that portion of the firmware, as a safe mode, it freezes. There is no fix other than replacement with a non effected phone. They ordered me a new one, that I will get on Tuesday. The only way they can correct it until there is an OTA patch is to send it back to Motorola. Wish me luck with this one
Update....
So here is the update....
5 Days of Ownership - A total of 9 shutdowns of the phone with the only way to get it turned back on again was by pulling the battery. On the 9th time, I went directly to Best Buy to show them. They agreed without question to replace it. Unfortunately they had sold out so I had to wait 2 more days for the next shipment. Gotta say Best Buy were excellent tho. I had 1 further shutdown before getting my brand new replacement.
3 Days of brand new replacement Photon 4G ownership - I am disappointed to say that I have had 1 shutdown so far and this was on the second day. Not sure if I want to Jinx myself but the shutdown rate is lower in the first 3 days than it was with my original.
But it's looking more and more like it's a bug in software than hardware. Either that or I get the DUD from two completely separate batches of phones.
Pihrana said:
So here is the update....
5 Days of Ownership - A total of 9 shutdowns of the phone with the only way to get it turned back on again was by pulling the battery. On the 9th time, I went directly to Best Buy to show them. They agreed without question to replace it. Unfortunately they had sold out so I had to wait 2 more days for the next shipment. Gotta say Best Buy were excellent tho. I had 1 further shutdown before getting my brand new replacement.
3 Days of brand new replacement Photon 4G ownership - I am disappointed to say that I have had 1 shutdown so far and this was on the second day. Not sure if I want to Jinx myself but the shutdown rate is lower in the first 3 days than it was with my original.
But it's looking more and more like it's a bug in software than hardware. Either that or I get the DUD from two completely separate batches of phones.
Click to expand...
Click to collapse
Well, I got my brand new replacement yesterday at the Milton Massachusetts Sprint Repair Center and as of yet no shut-down, or freeze-ups. I have my fingers crossed here on this one. If not I will be reprogramming another new one soon. They did assure me that this is not affecting every Photon, but there was a large batch released with this corrupt firmware. Its like a waiting game to see if its a dud or not. I do love this phone, and I am getting tired of setting up these phones over and over again, but on a good note, I can completely customize my phone and all my apps in about thirty minutes from activation
So i have been anticipating the vigor, or now the Rezound as its called, and finally got it shortly after release. Now its all hacked and cracked and thanks to ziggys kernal its even jacked. lol But it didn't start that way...
Got my first Rezound for xmas and it was great, except for the two dead pixels. I was trying to talk myself into not worrying about it cause the phone was quick and nice and i really didn't wanna send it back. I figured, well, i can always swing by a store and see if they will switch it.
So after work the next day i stopped by my local VZW and asked them to exchange it as DOA or damaged on arrival. Surprisingly (and without hassle) the sales rep says sure! so he goes to switch it out and grabs me another, after he took 45 minutes typing in the esn and sim (esn swaps take seconds) before i even leave the store i try to download firefox. Insta-fail. all apps crash, phone locks up and reboots. Im going, great. what a trade i made. Then it starts boot looping.
So before i hit the door i make a u turn and tell the rep. he tried to claim that only one DOA is allowed per customer and that there wasn't anything he could do. i started laughing at this point, asked for his manager and she comes out and tells him to push it through and gets me another one. He grudgingly agrees and goes to the back to try again.
He comes back and starts from scratch and after an hour hands me the new phone. same thing happens, locks and boot loops. this happened THREE more times, a total of 5 returned Rezounds in a row. i was shocked.
Now i finally have a good one and like i said its running great, but DAMN did it take forever to get a good one!
You probably have the worst luck ever.
Agreed, worst luck ever. Glad you got everything worked out, though.
sounds like a bad batch with corrupted software.
Terrible luck. That's also why I'm scared to swap mine out
Sent from my ADR6425LVW using xda premium
How in the world can there only be one DOA per customer? That's as dumb a policy as there is.
Sent from my Rezound via Tapatalk
I feel pretty sure about the bootlooping being caused by some network 4g/3g related thing. Removing the cover on any of those would have stopped the bootlooping and let you use the device. Most likely it's the 'authentication' issue that's been talked about, seeing as you were switching esn/sims in rapid fashion, or maybe the rep was doing it wrong was causing the glitch to surface.
I doubt you got 5 physically bad ones in a row like that.
Just out of curiosity what app were you trying to download from the market everytime this happened? I'm gonna make sure to avoid that app....
Phone shut off and will not turn on, will not charge, will not boot, nothing.... here's the backstory.
I root my girls EVO LTE for her just for the sake of backing up data and pictures and texts. She also enjoys Fresh ROM, but I never got around to putting it on this phone, bc at the time there was no need. Also, I never did get around to turning S-OFF, just rooted, stock rom, nothing else.
About 3 months ago, she had a random boot loop, which, after some googling, seemed to be a random problem that some people were experiencing, unrelated to root or anything. So we fixed her phone, updated it, at the time, and have since done nothing to it. A few weeks ago, she started have major problems. Texts would take 5 minutes to open, contacts would also, and sometimes she couldn't dial out. Problems that I hadn't gotten around to looking into.
Today, her phone just completely turned off and hasn't done anything since. Won't turn on, charging does not give it a light. I tried to boot into recovery etc. Is the phone completely BRICKED?
It's within the year warranty, but I know if sprint gets it back on and see it's rooted, they'll be assholes about it, even though it doesn't seem to be related.
jirafabo said:
Phone shut off and will not turn on, will not charge, will not boot, nothing.... here's the backstory.
I root my girls EVO LTE for her just for the sake of backing up data and pictures and texts. She also enjoys Fresh ROM, but I never got around to putting it on this phone, bc at the time there was no need. Also, I never did get around to turning S-OFF, just rooted, stock rom, nothing else.
About 3 months ago, she had a random boot loop, which, after some googling, seemed to be a random problem that some people were experiencing, unrelated to root or anything. So we fixed her phone, updated it, at the time, and have since done nothing to it. A few weeks ago, she started have major problems. Texts would take 5 minutes to open, contacts would also, and sometimes she couldn't dial out. Problems that I hadn't gotten around to looking into.
Today, her phone just completely turned off and hasn't done anything since. Won't turn on, charging does not give it a light. I tried to boot into recovery etc. Is the phone completely BRICKED?
It's within the year warranty, but I know if sprint gets it back on and see it's rooted, they'll be assholes about it, even though it doesn't seem to be related.
Click to expand...
Click to collapse
Does it show in device manager when you connect to a pc?
njfoses said:
Does it show in device manager when you connect to a pc?
Click to expand...
Click to collapse
Well I dont have the drivers installed bc I recently added an ssd and started from scratch, and like I said, I don't mess with her phone too often.
But it doesn't do anything when I plug it in via usb, doesn't make a sound, nothing pops up, and it doesn't try and connect. It's lifeless.
Some have had good results plugging into a wall charger for 6-8 hours and then it comes back to life.
It may work.
Sent from my PC36100 using xda app-developers app
Your timing is good, bricks tend to happen during major updates
Have your gf take her phone back to the Sprint store and say it won't turn on, charge etc. if the phone is truly bricked, they can't tell it was rooted or whatever. They should replace it because it's within the warranty period. If she has an SD card, take it out (especially if it had ROMs on it).
The key is have your girl friend do this, better would be to have someone's mother take it in.
bigmoogle said:
Your timing is good, bricks tend to happen during major updates
Have your gf take her phone back to the Sprint store and say it won't turn on, charge etc. if the phone is truly bricked, they can't tell it was rooted or whatever. They should replace it because it's within the warranty period. If she has an SD card, take it out (especially if it had ROMs on it).
The key is have your girl friend do this, better would be to have someone's mother take it in.
Click to expand...
Click to collapse
This is exactly what I done when I bricked downgrading firmware. An OTA had just been released and I told them I took the update and the phone died. They replaced it immediately no questions asked.
Sent from my EVO using xda premium