Related
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
I had same thing. In my case few times unplug the cable and plug back in helped. Weird but true. You can check if you can make connection via wi-fi ( kies wi-fi in phone settings) i was able to do it from very beginning before i got kies via cable sorted out.
Make sure your phone is unlocked when you plug it in. I spent a bit of time trying to get it talking initially including rebooting my phone, the PC, the phone & the PC. Turned out unnlocking the phone did the trick.
in settings/applications/development, make sure the USB debugging box is unticked.
I've tried those things too.
My notebook notice my sgs2 thats no problem, the problem is my notebook doesn't install the
Samsung_android and cdc serial driver. Those 2 fail.
Wierd thing is that it can connect as mass storage.
make sure you have no apps running! and USB debugging isn't ticked.
go onto stock TW launcher [will not work with launcher pro Etc AFAIK].
open task manager, clear all running apps and clear Ram. then open Kies and when loaded connect USB.
that's how i get it to work for me anyway
Rumble
That's what i tried to. But thats not the problem. Problem is that my laptop doesn't installs the cdc serial driver.
Sent from my GT-I9100 using XDA Premium App
Driver reinstall from within Kies ..
jje
JJEgan said:
Driver reinstall from within Kies ..
jje
Click to expand...
Click to collapse
I've also tried that, it didn't work..
I've discovered what the problem is...
My browcli.dll file is corrupted and thats why it can't install the drivers correctly.
I had this exact problem, so I followed some advice I found on the web somewhere
1) uninstall kies
2) re-install kies but choose english US, as they seem to have missed out the CDC drivers for other languages!
Skinn0 said:
Hi,
I got a problem with connecting my sgs2 to Kies.
I've tried allot of things,
Uninstalled kies
Reinstalled kies
Update usb drivers manually
Try different usb cable/port.
Nothing works.
I can connect as mass storage but not with kies.
Could someone please help me. I need to update.
I got Windows 7 64bit notebook.
Click to expand...
Click to collapse
STEPS TO USING KIES with a Samsung Galaxy S2 (SII, eye eye, anything you want to call it on Windows 7 vista or XP
1.Ensure your USB Debugging feature is not checked (when some stores copy your contacts from one fone to another, they check this box. USBD will F up your KIES.)
2. Stop your antivirus from your stock app manager.
3. Kies running on cuomputer, and phone at a home screen, plug it in.
voila.
If you have been using multiple phones over usb, or trying to root phones etc, i suggest you recover you delete any trace of usb or phone drivers on your machine, and repair your windows install. then try again.
This is how I fixed it for my scenario:
My Scenario:
few days back my SGS2 stopped recognizing apps installed on SD Card and I keep on getting "Force Close" error for installed (3rd party) apps on phone. I installed Kies on PC to backup my data before rooting my device, but Kies 2.0 was unable to read my phone. That's why i came here..
My Fix:
I uninstalled all downloaded (3rd party) apps and that fixed the issue. In all I removed more than 20 apps, that were installed on phone.
RCA:
I believe some 3rd party app or apps were messing up with my phone, my sdcard, my Kies. Anyways I am planning to root the device so my sole intention is to take back up of my data (pics, vids to be specific)
Suggestion:
1. Try connecting to Kies, after removing SD Card. It will narrow down if prob is with SDCard or SDCard data
2. Try uninstalling apps 1 by 1, to see which one is the culprit.
I had the same problem of Kies unable to connect to my phone. I could charge the phone, see it in the devices, connect through mass storage mode. Kies would even detect the phone when plugged in, tried to connect and would hang. I tried the usual steps (updated Kies, verified USB debugging is off, terminated all apps on the phone), but nothing worked.
I just rooted my phone and was concerned that something might have gone wrong in the process, resulting in the connection error, though every thing seemed to be normal. Out of desperation, I tried the diagnose connection problems button in Kies and Kies reinstalled the driver, tried connecting and rebooted the system. I tried again and this time it took much longer to install, but worked.
I suggest rebooting the system, before reinstalling Kies, as it worked after the reboot.
I have been attempting to connect my Galaxy Tab 10.1 to a Windows 7 (64 bit) PC and an OSX (Snow Leopard) Mac Mini to no avail.
I have downloaded every driver I could possibly find, uninstall, restart, install driver, restart and still nothing. I attempted two versions of Kies, even installing the driver through Kies. I have updated the galaxy tab using the August 5th OTA (United States) update but it still refuses to work.
Does anyone have suggestions?
Here try this: http://www.samsung.com/us/support/downloads/GT-P7510MAYXAB
It will provide download links for Kies 2.0 and the proper drivers for both mac and pc. Just click on where it says "software" right next to "manuals" on the website.
Danstek said:
Here try this:
It will provide download links for Kies 2.0 and the proper drivers for both mac and pc. Just click on where it says "software" right next to "manuals" on the website.
Click to expand...
Click to collapse
This is where I have been downloading the software + drivers.
I also tried uninstalling all AntiVirus programs. I also tried seeing if I could push to device in Eclipse, but no-go.
After spending some time with Samsung Customer Service, they decided to let me send it in for repair. They provide the shipping label (UPS), so I guess it's not that bad.
I'm using Win 7 64 bit and I can't seem to connect via Kies either, I've installed version 2 and the usb drivers and when I plug the Tab in via USB it pops up a 'usb debugging' message.
Surely this is just a software issue and shouldn't require the tab to be sent back to Samsung?
Edit:
I've just got it working, disable USB debugging did the trick. Info found here http://androidforums.com/samsung-galaxy-tab-10-1/373613-galaxy-tab-10-1-cant-connect-kies.html
Any way to use Usb mass storage on a Mac? I can adb push, and use kies, but no USB mass storage.
As per the title, device manager doesn't change when I plug the phone in, tried two different computers and two different cables, flashed the stock firmware back, and still nothing.
It charges when I plug it in and SOMETIMES brings up the MTP-Initialization logo thing, but never gets any further.
Is my GS2 goosed yet again?
Edit: Tried on my PS3 as well and still charges, but won't ask to mount the SD card or anything, so I'm back to my trusty HTC HD2, wondering whether I should sell the GS2 once it's repaired and get a Galaxy Nexus...
Hah, another HD2 veteran, it's like everyone from the HD2 forum is now here... even the devs. Anyway, may be a stupid question, but are you always trying with the same USB cable?
Disable usb debug mode
Sent from my GT-I9100 using xda premium
Tried two different cables as stated in my OP, and it doesn't matter whether USB Debugging is on or off. I'm taking it back to the service centre after work today, and I'm probably going to sell it after.
I've had the camera go.
I've had it not vibrating at all.
I've had problems with spots on the camera lens.
I think I'm going to put some money to the sale of it, and get a Galaxy Nexus, hopefully the built quality will be at least a little better...
Solution is in the phone
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 64 Bit
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 32 Bit
Thank you !!!
Unbelievable! Thank you soo Much!
Helps also on Mac 10.6.8
Thanks a lot mate..I was afraid that i'll have to take it to service center. This helped me.
thanks people!...even i had upgraded to 2.3.6 and usb mode just wouldnt work....
this solved that problem though..
Fantastic tip!
It worked! Now my S2 can be detected by the PC.
Thanks a million!
Doing a factory reset after backing up data will solve the problems.
Still Hasn't worked for me. I'm getting no USB function other than Charge. Its working as if the USB isn't plugged in at all.
Is there anyway of reinstalling the MTP application on the phone? When i find it through App manager its showing with no size and no options inside (clear data or clear cache)
Kies isn't working as far as the phone is concerned there is no USB connection at all.
I know ICS is coming within a few days for GS2 owners, will this clear the problem???
So frustrating.
Thanks in advance if anybody can help
SG2-Nick said:
Still Hasn't worked for me. I'm getting no USB function other than Charge. Its working as if the USB isn't plugged in at all.
Is there anyway of reinstalling the MTP application on the phone? When i find it through App manager its showing with no size and no options inside (clear data or clear cache)
Kies isn't working as far as the phone is concerned there is no USB connection at all.
I know ICS is coming within a few days for GS2 owners, will this clear the problem???
So frustrating.
Thanks in advance if anybody can help
Click to expand...
Click to collapse
same with mine. mine still doesnt work with the dialer *#7284# and with debugging off or on. ive unistalled and reinstalled the driver serveral times and nothing and this has happened to me on my hero and my sgs2 dozens of times, its so annoying =[. at one point i manged to get all but the usb storage drivers installed. what else can i do ???
Same problem
Same problem here, tried everything (to my knowledge). Someone told me it had to do with the battery overheating because I had use the charger from another phone. For about 2 days my phone would go on vibrate randomly and started the connection process (like a usb cable was connected). It could do that non stop for a few hours. Now that Im back to my original charger, it stoped, but still can't connect to my pc.
I tried on 3 diff PCs with diff version of windows...
I've tried everythin, debug mode on/off, reinstalled Kies, drivers, did factory reset, but nothing.. when i try to connect my SGSII to Kies, it writes "Current connection mode not supported by Kies".. I'm on Lite'ning rom v2.2..
If you're running a custom rom, why would you want to use Kies ? It's awful. There are so many other apps that have the same functionality as Kies (tho granted not one app that does everything Kies does) that work perfectly with custom roms.
Only reason to use Kies would be if you went back to stock because you wanted official ICS OTA or similar IMHO.
I did a backup with Kies, now my all contacts, sms, videos, music, calendar are in this f***in' backup file.. :| I have an awfull headache Or i can do a restore with another app, will it be compatible with Kies's backup file?
same problem. USB connection to PC will only charge. Recently updated to 2.3.6.
Tricky one.
----------EDIT---------
it worked ok after rebooting my PC. Must just be general crapiness.
Ashtwinks said:
Dear All
Following are my observations and possible steps to
1. When the phone is upgraded to Android 2.3.4 and above (mine is 2.3.6) Kies stops recognizing the phones and USB connection / Serial port connections etc get reset on the phone
2. Even if proper drivers are there on the laptop (mine is Windows 7 64bit) they are not recognized
3. Device Manager shows "unknown device"
4. Updating the driver also does not result in any help
5. solution lies in the phone
a. key in the dialer *#7284#
b. it has 4 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect (thanks to napi1 @ androidforums.com/samsung-galaxy-s2-international/447145-sgs2-kies-not-syncing-os-2-3-5-a.html#post3484588)
6. The Laptop will start recognizing the required drivers and install them
also
Phone is not recognized by laptop when it is in USB debug mode, MyPhoneExplorer does not recognize when it is not in Debug mode
Hope this helps
My setup
Samsung Galaxy S2 GTI9100G (not rooted)
Android 2.3.6 (upgraded on Dec 8th from Samsung link in the phone)
Windows 7 64 Bit
Click to expand...
Click to collapse
Won't work on my samsung galaxy s2 (ICS 4.0.3) - windows Xp (sweet)
I bought my P7510 not too long ago, which already was at HC 3.2. Kies will not recognize this tablet [stock HC 3.2, USB Debugging off] over USB, but does it over Kies-WiFi. I installed the latest version of Kies, and the USB connection starts up in MTP mode, but the Kies device-recognize-spinner keeps on spinning, and will not resolve the 'unknown' device.
The host-system (Win Vista X64) does recognize the tablet fine.
As HC 3.2 no longer supports the USB Kies (= USB data) mode, I would like to know what could be done to fix this, as Kies does not support Firmware update over Wifi-Kies.
I have been able to run the Wifi native update (got 3.2.1 like that), but I would like to be able to get Kies running over USB.
New Version of KIES is available
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
Try dowloading the latest KIES_2.2.0.12014_18_8.exe released 8 Mar 2012 from Samsung support. First uninstall both the SAMSUNG USB Driver for Mobile Phones and then Samsung Kies using Control Panel/Programs & Features before you run the new KIES installer.
When KIES finishes installing itself and the USB drivers, fire it up and you'll get KIESPDLR.exe wanting to make changes. If you allow this you'll see the message "There are new components for SAMSUNG KIES.... updates for firmware management ... do you want to upgrade now?" - cancel this as it will not change anything and other posters have said it causes the connection problem.
You're ready to plug in the Tab USB cable now - don't get too excited though there are problems coming. Plug in the 7510 USB cable - preferably in a motherboard USB socket, rather than a hub-based USB socket. The usual storm of device driver installation follows - the first of which always seems to fail - "SAMSUNG USB Mobile Device driver instal failed". Leave KIES to do its thing and you'll get the same error as previously "Cannot start service on this device. Disconnect and reconnect...". Do this and the same thing happens, but this time no new drivers are installed. Stay in KIES and disconnect the 7510 and run the KIES troublshooter under Options - this reinstalls the USB drivers and which manages to get the SAMSUNG Mobile USB Composite Device installed OK this time (and adds yet another 7510 device to your Autoplay list as a bonus...). Reconnect the 7510 and you'll be no further forward - same connection problem followed by error and request to restart the PC. Leave the 7510 connected to your PC and restart the PC.
On restart you should arrive at your usual desktop with no new deice driver installation. Go into Control Panel/Devices & Printers and you'll see a GT-P710 device with an exclamation against it - "Device cannot start - Code 10" error. Click on the "Troubleshooting" option and it will offer to reinstall a driver so let it apply this fix. It will fail on the SAMSUNG Mobile MTP Device installation however. Now unplug the 7510 and plug it back in again. Yet another attempt to install a device driver follows - this time successful so you should see "GT-P7510 installed - ready to use". Followed by the Windows Autoplay box popping up - just close it as soon as you see it. You'll also see the KIESPLDR requests popping up requesting changes to this computer. Cancel these as before.
Now it gets silly - with the 7510 plugged in (KIES hasn't fired itself up) go into Tab Settings, Wireless and connect via Wi-fi - confirm permission on the PC and KIES will start up - and amazingly - connects via USB! From now on you should be able to disconnect and reconnect the 7510 and get a more or less immediate USB connection.
I apologise for the sheer length of this post, but it's a consequence of SAMSUNG's total ineptitude at writing driver installation scripts - who knows what works, or where or why? Any chance of some decent logging/diagnostics options for your cr*ppy KIES connection process Mr Samsung??
Rant over.
And out.
Good luck!
Hogwit said:
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
Try dowloading the latest KIES_2.2.0.12014_18_8.exe released 8 Mar 2012 from Samsung support. First uninstall both the SAMSUNG USB Driver for Mobile Phones and then Samsung Kies using Control Panel/Programs & Features before you run the new KIES installer.
When KIES finishes installing itself and the USB drivers, fire it up and you'll get KIESPDLR.exe wanting to make changes. If you allow this you'll see the message "There are new components for SAMSUNG KIES.... updates for firmware management ... do you want to upgrade now?" - cancel this as it will not change anything and other posters have said it causes the connection problem.
You're ready to plug in the Tab USB cable now - don't get too excited though there are problems coming. Plug in the 7510 USB cable - preferably in a motherboard USB socket, rather than a hub-based USB socket. The usual storm of device driver installation follows - the first of which always seems to fail - "SAMSUNG USB Mobile Device driver instal failed". Leave KIES to do its thing and you'll get the same error as previously "Cannot start service on this device. Disconnect and reconnect...". Do this and the same thing happens, but this time no new drivers are installed. Stay in KIES and disconnect the 7510 and run the KIES troublshooter under Options - this reinstalls the USB drivers and which manages to get the SAMSUNG Mobile USB Composite Device installed OK this time (and adds yet another 7510 device to your Autoplay list as a bonus...). Reconnect the 7510 and you'll be no further forward - same connection problem followed by error and request to restart the PC. Leave the 7510 connected to your PC and restart the PC.
On restart you should arrive at your usual desktop with no new deice driver installation. Go into Control Panel/Devices & Printers and you'll see a GT-P710 device with an exclamation against it - "Device cannot start - Code 10" error. Click on the "Troubleshooting" option and it will offer to reinstall a driver so let it apply this fix. It will fail on the SAMSUNG Mobile MTP Device installation however. Now unplug the 7510 and plug it back in again. Yet another attempt to install a device driver follows - this time successful so you should see "GT-P7510 installed - ready to use". Followed by the Windows Autoplay box popping up - just close it as soon as you see it. You'll also see the KIESPLDR requests popping up requesting changes to this computer. Cancel these as before.
Now it gets silly - with the 7510 plugged in (KIES hasn't fired itself up) go into Tab Settings, Wireless and connect via Wi-fi - confirm permission on the PC and KIES will start up - and amazingly - connects via USB! From now on you should be able to disconnect and reconnect the 7510 and get a more or less immediate USB connection.
I apologise for the sheer length of this post, but it's a consequence of SAMSUNG's total ineptitude at writing driver installation scripts - who knows what works, or where or why? Any chance of some decent logging/diagnostics options for your cr*ppy KIES connection process Mr Samsung??
Rant over.
And out.
Good luck!
Click to expand...
Click to collapse
Seems not using KEIS at all, the answer most give, is a lot easier. Feel free to explain why using it and going through ask this hassle is better though.
Sent from my GT-P7510 using XDA Premium HD app
Is it worth it? ...hell maybe!
You're right Benzoman - apart from firmware check & update, you don't need KIES at all for straight sync'ing/backup etc, Windows MTP does that just as well directly.
Still, Samsung will be pushing out a lot of firmware/OS updates over the next year. Who knows they might even get KIES and drivers into shape, so I'm sticking with it just now even if it is a b*lls-ache. Anything's better than fruityTunes!
Alas, no
Hogwit said:
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
...
...
Rant over.
And out.
Good luck!
Click to expand...
Click to collapse
I never had any problems with the installation of the drivers, but followed your (slightly convoluted) method to the letter. In the final part, where USB connection is combined with Wifi-Kies it still takes the Wifi as basis [not USB even both are connected], i.e. no firmware update possible, which was the (only) reason for using Kies. I do not use the SGT for contacts and the such, I have other devices for that... So sadly, this did not work for me.
I will try and try again. And if I ever find a working solution, I will put it here for all to see.
Factory reset of Tablet fixes this
Just_Another_N00b said:
I bought my P7510 not too long ago, which already was at HC 3.2. Kies will not recognize this tablet [stock HC 3.2, USB Debugging off] over USB, but does it over Kies-WiFi. I installed the latest version of Kies, and the USB connection starts up in MTP mode, but the Kies device-recognize-spinner keeps on spinning, and will not resolve the 'unknown' device.
The host-system (Win Vista X64) does recognize the tablet fine.
As HC 3.2 no longer supports the USB Kies (= USB data) mode, I would like to know what could be done to fix this, as Kies does not support Firmware update over Wifi-Kies.
I have been able to run the Wifi native update (got 3.2.1 like that), but I would like to be able to get Kies running over USB.
Click to expand...
Click to collapse
I tried many things suggested here and on other forums on my GT-P7510 (Wi-Fi only). One suggestion made that was claimed to work was a factory reset of the Tablet itself. I connected via USB to my Windows 7 laptop and copied all folders from the Tablet to an external USB hard disk as a backup, then did the factory reset on the Tablet (under Settings - Privacy). After that Samsung Kies could connect via USB.
This means that something on the Tablet itself needs to change to re-enable USB connectivity to the latest version of Kies. (I had been able to connect in the past using the same hardware but on Android 3.1 on the Tablet and on an earlier version of Kies).
The only real benefit I could see from using Kies is if Samsung releases Android 4.0 ICS via Kies before or instead of sending it via Wi-Fi. I upgraded from 3.1 to 3.2 via Wi-Fi.
Latest 10.1 ICS Upgrade fixes KIES USB connect - at last!
Just received 276MB ICS upgrade via wi-fi connection (no Kies involved).
Seems the connection problem via USB is now fixed.
Plug in the upgraded 10.1 via USB to PC - will install new device drivers
then it connects via USB with no problems whatsoever.
Hope it fixes yours too.
Good luck.
n00b57 said:
I tried many things suggested here and on other forums on my GT-P7510 (Wi-Fi only). One suggestion made that was claimed to work was a factory reset of the Tablet itself. I connected via USB to my Windows 7 laptop and copied all folders from the Tablet to an external USB hard disk as a backup, then did the factory reset on the Tablet (under Settings - Privacy). After that Samsung Kies could connect via USB.
This means that something on the Tablet itself needs to change to re-enable USB connectivity to the latest version of Kies. (I had been able to connect in the past using the same hardware but on Android 3.1 on the Tablet and on an earlier version of Kies).
The only real benefit I could see from using Kies is if Samsung releases Android 4.0 ICS via Kies before or instead of sending it via Wi-Fi. I upgraded from 3.1 to 3.2 via Wi-Fi.
Click to expand...
Click to collapse
I agree with you. For the last 2 days I have tried everything. But the thing that worked the first time was factory reset. worked on the very first try.
as of today, jan 6, 2014, nothing works to update my tab through kies or ota.
i followed your instructions to a "t" and there were some differences, which may be why it did not work. the kies version is now different, upon a restart of my windows pc, a program called mecleanup.exe wanted to execute (forget if this is the exact name, but i looked it up, it is a samsung install cleanup program). none of this worked. i tried disabling my antivirus.
i have spent days searching and trying everything i could find, but my p7510 will not connect to my win 7 64 bit pc through kies (but it will connect with kies air wirelessly - no good for updates) and my tab will not update over ota either. i want to update it, root it and maybe flash a good rom asap, i have waited to long!
does anyone have any info, suggestions, solutions? any help will be greatly appreciated.
the tab was purchased about 18 months ago at bestbuy, and i have never rooted it or updated it, i was waiting for a big update -ics. it has android 3.1 now. i also noticed that there is no imei number on it or in it (software) - is this normal? i have not had these problems with my captivate, or rooted galaxy note. (cappy just updated ota to gingerbread 2.3.5) i have not yet tried anythig with my 7 inch tab yet (it's sprint, but i use it wireless only, with flight mode on).
i tried different usb ports, taking everything out of all my usb ports and only connect the tab, reinstall, everything i can think of. my only recourse is a master reset, and i don't know if that is going to work, there seems to be something missing from my tab. ota does nothing, i am signed into my samsung account and my google account. it was having trouble updating apps from the market--or rather with the list of apps that needed updating, it was saying some apps were not installed when they were. the samsung support site is just usless.
thanks for your help...
Hogwit said:
Been having exactly the same problems with my (never rooted) new in January GT-P7510 since the last firmware/KIES2 upgrade. Have tried all the fixes in XDA and other forums - wasted hours to no effect. Ended up with 15 device entries for 7510 in my Windows 7 (64) Autoplay list.
Try dowloading the latest KIES_2.2.0.12014_18_8.exe released 8 Mar 2012 from Samsung support. First uninstall both the SAMSUNG USB Driver for Mobile Phones and then Samsung Kies using Control Panel/Programs & Features before you run the new KIES installer.
When KIES finishes installing itself and the USB drivers, fire it up and you'll get KIESPDLR.exe wanting to make changes. If you allow this you'll see the message "There are new components for SAMSUNG KIES.... updates for firmware management ... do you want to upgrade now?" - cancel this as it will not change anything and other posters have said it causes the connection problem.
You're ready to plug in the Tab USB cable now - don't get too excited though there are problems coming. Plug in the 7510 USB cable - preferably in a motherboard USB socket, rather than a hub-based USB socket. The usual storm of device driver installation follows - the first of which always seems to fail - "SAMSUNG USB Mobile Device driver instal failed". Leave KIES to do its thing and you'll get the same error as previously "Cannot start service on this device. Disconnect and reconnect...". Do this and the same thing happens, but this time no new drivers are installed. Stay in KIES and disconnect the 7510 and run the KIES troublshooter under Options - this reinstalls the USB drivers and which manages to get the SAMSUNG Mobile USB Composite Device installed OK this time (and adds yet another 7510 device to your Autoplay list as a bonus...). Reconnect the 7510 and you'll be no further forward - same connection problem followed by error and request to restart the PC. Leave the 7510 connected to your PC and restart the PC.
On restart you should arrive at your usual desktop with no new deice driver installation. Go into Control Panel/Devices & Printers and you'll see a GT-P710 device with an exclamation against it - "Device cannot start - Code 10" error. Click on the "Troubleshooting" option and it will offer to reinstall a driver so let it apply this fix. It will fail on the SAMSUNG Mobile MTP Device installation however. Now unplug the 7510 and plug it back in again. Yet another attempt to install a device driver follows - this time successful so you should see "GT-P7510 installed - ready to use". Followed by the Windows Autoplay box popping up - just close it as soon as you see it. You'll also see the KIESPLDR requests popping up requesting changes to this computer. Cancel these as before.
Now it gets silly - with the 7510 plugged in (KIES hasn't fired itself up) go into Tab Settings, Wireless and connect via Wi-fi - confirm permission on the PC and KIES will start up - and amazingly - connects via USB! From now on you should be able to disconnect and reconnect the 7510 and get a more or less immediate USB connection.
I apologise for the sheer length of this post, but it's a consequence of SAMSUNG's total ineptitude at writing driver installation scripts - who knows what works, or where or why? Any chance of some decent logging/diagnostics options for your cr*ppy KIES connection process Mr Samsung??
Rant over.
And out.
Good luck!
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Click to collapse
What do you really need Kies for @OP??? Why dont you just plug it in and allow the PC to see it as a USB device.
Nothing works at all, even when I “just plug it in"! Driveres fail to load or load and do not work. I tried loading older drivers with internet turned off. That was a no go. It lets me see there is a drive on my pc, but will not allow me to see what is on the drive.
Kies air works but does not allow me to move or copy most files to my pc (photos copy but no music and no documents and certainly no apks or any kind of executable)! ). I was thinking of emailing stuff to myself but the main problem is updating my tablet.
I spent one whole useless hour on chat with samsung tech who told me everything I knew and tried already. I explained to him from the start about everything I tried so far, but he still went on to direct me to the samsung support pages with the stuffthat did not work. I should post the transcript of the conversation for sh★ts and giggles.
I just want to be able to update it and root it. Nothing has worked. Why does it not have a removable sd card? Also, now nothing works for my gnote and 7 inch tab. My captivate is just fine with kies mini, so far (knock knock knock on wood).. I remember my p7510 (i think it was that one and not my smaller tab) doing an ota update without my knowledge, and I was mad because everything got changed in some way.
I don't want to master reset till I back it all up. I really wanted to avoid the reset, this should not be happenning, a point in apple's favor here (and I am not an apple fan, i go with android all the way). Samsung needs to take there devs and let them meet to real tab owners/users.
Here is a question − can I email myself an executable/zip file (I know there are size limits) and run it right from gmail on my tab?
sent from my rooted i717 w/stock ics....and i love it!
Here's what I did that works (tablet was running 3.2) stock, PC is win7x64:
1. Disconnect tablet.
2. On PC, uninstall Kies & Samsung USB driver from Programs & Features.
3. On tablet, disable USB Debugging.
4. Download and install latest Kies (was 2.5.2.13021_10 for me).
5. Launch kies, it will not detect anything.
6. Plug in tablet and let drivers etc. install, wait for a prompt from kies saying 'this device is not supported by this version of kies (or similar)'.
7. Press OK.
8. Quit kies and restart it, now it works.
Do the firmware upgrade, and get outta there, that software is some of the worst there is... good luck.
My galaxy tab 10.1 is on 3.2 honeycomb official. Its not rooted and its 3g version
My tab would not connect, i have searched for many forms, i could not find the solutions.I have done factory reset twice and have reinstalled kies twice also. My problem still persist. When i connect my tab to my laptop which is running on Windows 7. Three thing happens
1. Some time it will show mtp initializing and then it shows usb connected (mtp connected). No where is galaxy folder on my computer is found. When i go to devices and printer. No galaxy tab icon is shown.
2.Some times, galaxy tab charges only, there is no mtp instializing like 1 scenario etc
3. Nothing will happens.No mtp instializing or no charging
Lastly i have tried on my destop computer and another laptop but the problem still persist
Help would be appreciated.
I would backup my files and factory reset the tab. Should help.
i have done factory reset twice
Make sure debugging is unchecked.. What version of windows are you running?
I find that my tablet will not recognize on XP or Window 7 since I have owned it. (Google I/O bought in July of last year) Once I installed CM9 it would then be recognized through Macbook Pro Android transfer.. (something like that. I sold the Macbook awhile back) I resort to Dropbox.. Its a *****.. But I don't complain and I stream most of my files anyway...
ammad53 said:
My galaxy tab 10.1 is on 3.2 honeycomb official. Its not rooted and its 3g version
My tab would not connect, i have searched for many forms, i could not find the solutions.I have done factory reset twice and have reinstalled kies twice also. My problem still persist. When i connect my tab to my laptop which is running on Windows 7. Three thing happens
1. Some time it will show mtp initializing and then it shows usb connected (mtp connected). No where is galaxy folder on my computer is found. When i go to devices and printer. No galaxy tab icon is shown.
2.Some times, galaxy tab charges only, there is no mtp instializing like 1 scenario etc
3. Nothing will happens.No mtp instializing or no charging
Lastly i have tried on my destop computer and another laptop but the problem still persist
Help would be appreciated.
Click to expand...
Click to collapse
I often connect my tablet to my Win7 PC so I can copy TV shows from Media Center to the tablet. Sometimes the PC doesn't recognise the tablet unless I power down the tablet and turn it back on again. No idea why though.
follow this
download samsung 7510 usb drive, then download kies and last download windows media 11. if your xp its not original, follow some tutorial on youtube about how to install windows media player 11.
i has this issue with windows xp few days ago..
z31k said:
Make sure debugging is unchecked.. What version of windows are you running?
I find that my tablet will not recognize on XP or Window 7 since I have owned it. (Google I/O bought in July of last year) Once I installed CM9 it would then be recognized through Macbook Pro Android transfer.. (something like that. I sold the Macbook awhile back) I resort to Dropbox.. Its a *****.. But I don't complain and I stream most of my files anyway...
Click to expand...
Click to collapse
if you can't connect to a pc, then how were you able to install cm9?
mawells787 said:
if you can't connect to a pc, then how were you able to install cm9?
Click to expand...
Click to collapse
Actually you can. I don't know how he did it but if you want to know here's what I did.
Go here: http://forum.xda-developers.com/showthread.php?p=15693193.
You can root through an update.zip, flashed from the stock recovery (at least for the 3g version). After that install rom manager and flash cwm. Finally download cm9 or aokp or everything else you want and flash away!
Btw, I have no problem connecting to PC. I just did it that way.
Sent from my amazing 10.1 galaxy tab
PC recognizes the tablet but...
The pc recognizes my tablet, but even after it says safe to use, the tablet never shows up under my computer to transfer files. Any suggestions?
Dominus357 said:
The pc recognizes my tablet, but even after it says safe to use, the tablet never shows up under my computer to transfer files. Any suggestions?
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Click to collapse
Do you have MTP enabled under storage > USB computer connection?
Same Problem
ammad53 said:
My galaxy tab 10.1 is on 3.2 honeycomb official. Its not rooted and its 3g version
My tab would not connect, i have searched for many forms, i could not find the solutions.I have done factory reset twice and have reinstalled kies twice also. My problem still persist. When i connect my tab to my laptop which is running on Windows 7. Three thing happens
1. Some time it will show mtp initializing and then it shows usb connected (mtp connected). No where is galaxy folder on my computer is found. When i go to devices and printer. No galaxy tab icon is shown.
2.Some times, galaxy tab charges only, there is no mtp instializing like 1 scenario etc
3. Nothing will happens.No mtp instializing or no charging
Lastly i have tried on my destop computer and another laptop but the problem still persist
Help would be appreciated.
Click to expand...
Click to collapse
I bought a new Samsung Galaxy Tab GT-P7500 yesterday, unboxed it and when i connected it to my laptop for the first time, it showed this problem.. When i connect it to my laptop, it says MTP Initialization, with a message on my laptop "USB Device not recognised" & a 'X' on the battery of my tablet.
I have tried to reinstall the usb drivers & kies several times, but still i am having this problem.. i have bought a new one and not able to use it for 2 days now.. feeling very sad.... Please Help....!!
deepakgupta said:
I bought a new Samsung Galaxy Tab GT-P7500 yesterday, unboxed it and when i connected it to my laptop for the first time, it showed this problem.. When i connect it to my laptop, it says MTP Initialization, with a message on my laptop "USB Device not recognised" & a 'X' on the battery of my tablet.
I have tried to reinstall the usb drivers & kies several times, but still i am having this problem.. i have bought a new one and not able to use it for 2 days now.. feeling very sad.... Please Help....!!
Click to expand...
Click to collapse
XDA is no longer worth my time.
TimOster said:
Read the Kies information on Sammy's site. Make sure you have the settings as they tell you. You can make the tab act like this if USB Debugging is turned on for instance.
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Click to collapse
Thanks for your advice, but i have done everything right as descibed in manuals, but still i am unable to connect my tab to my laptop, as usb connection is the only way to connect, i am feeling very disturbed.... Please help......!!
Sent from my GT-P7500 using xda app-developers app
Problem with computer not seeing phone
deepakgupta said:
Thanks for your advice, but i have done everything right as descibed in manuals, but still i am unable to connect my tab to my laptop, as usb connection is the only way to connect, i am feeling very disturbed.... Please help......!!
Sent from my GT-P7500 using xda app-developers app
Click to expand...
Click to collapse
I had problem with my phone not being seen by my computer, I tried almost everything I read on these forums,
and nothing work, uninstalled drivers, changed settings on my phone, still nothing, then at last I change the setting
by dialing *#7284# (phone utility) made sure UART was set to PDA, USB set to PDA then Qualcomm USB Settings set to MTP,
now my computer sees my phone, I hope this will help others, it worked on mine, I have a Sprint Galaxy Note 2 flashed to Page plus,
with the help of Viper32, I get 3g service, pic messaging etc....