[Q] My X10 will not turn on at all - XPERIA X10 Q&A, Help & Troubleshooting

I forced my battery in the wrong way (reversed polarity) after having a few too many drinks and dropping it...(ridiculous I know)...anyway the phone will not even turn on now. Plugging the charger in doesnt do anything, My computer doesnt even recognize there is a device when its plugged in.
Things I have tried:
New battery
New charger
Different outlet
Is there any way to reset the motherboard (if a fuse or something like that blew)?
Its under a year old so i still have a warranty with my carrier and the phone has no visible blemishes. Do you think they would be able to tell that I flashed my phone about 8 months ago?

Not sure but if u forced battery in wrong way u may of broke the contact points which is prob game over
Sent from my X10i using XDA App

No, the contact points are fine - Ive already had the phone apart and the even the connection to the circuit board is sturdy

why dont you go to PC companion, click on support zone and click phone software update and click on repair phone.. wait until it shows to choose your phone and follow the instructions.. i'm having the same problem before.. and i tried this.. it work

Ive tried that. PC Companion doesnt even detect the phone

search at youtube.. Repairing X10 Mini Pro via Sony Ericsson PC Companion.
i tried this.. and it works..

I had a similiar problem where I dropped the phone after a 'few' drinks. Problem afterwards was that each time I shook the phone or even put it my pocket or placed it on the desk etc, it would turn off and after awhile it wouldn't turn on at all. What I did, was place a wedge (bit of paper) at the bottom of the battery to keep it pushed close to the terminals and it now turns on and stays on fine. Also for some reason, the usb port damaged aswell. I just put a small screw driver in there to clean the terminals, and it works. Sometimes I have to jiggle the cable.

Related

[Q] Sony Ericsson Xperia X10 crashed and won't start

I successfully flashed my X10 with 2.1 and had no issues. I believe last week I got the multitouch update from SE. No problems. Today however, I had a major problem. I was testing a program called Blacklist by calling my phone from another phone to see if it works. When I went to slide the slide over to send the call to voicemail, the phone buzzed for about two seconds and shut off. When I tried to turn the phone back on it buzzed like it should and that was it, nothing. I updated the phone with the PC Companion, the Update service, and it updated and reinstalled the software according to the program but still wouldn't turn on. I tried to reflash the phone using the X10 Flash tool from this site; it flashed successfully but still nothing. I even left the battery out of the phone while I was at work; still nothing happened. So with all this, any ideas???
Does anybody recognize this and have any suggestions?
I would contact the dev who created Blacklist.
I don't think it was Blacklist that caused it. Even when I reflashed the OS it still had the same problem. My friend mentioned about flashing the baseband. But I'm trying to see what this forum has to say.
If it was the OS, then SEUS or PC Companion "repair software" should work. It basically wipes your phone and does a fresh install, which would fix any errors you created.
Also, try this... Remove the battery and leave the back off the phone. Then plug the phone into the charger/wall with the battery out. Wait for a minute or longer, and then insert the battery while it is still plugged in. Wait a minute, and then try and turn the phone on. If it doesn't work, try altering the steps a bit like starting with the phone plugged in, or plugging it into usb port on your PC rather than the wall. I haven't had to do this myself, but I read somewhere that this works when the x10 dies.
I hope this helps. Let us know how it turns out.
I just tried this and still nothing. I am going to try to downgrade to 1.6 and see what happens.
I downgraded to 1.6 and still nothing.
Forgive me if these questions appear naive or insulting....
Sometimes (actually most times) it is something simple, so let's back up. Since it vibrates when pressing power on button, it would appear the phone's power circuit is functional. How much charge did you have left in the battery when this happened? What happens with the LED notification light when you plug it in to charge? Basically, are you sure the battery isn't dead or worse bad? A red/pink LED notification would be a sign the battery is charging/working.
**If it is not charging check to see if the USB cable or port damaged? I think my usb cable quit working after my first flash. I thought it was my phone until I read about usb cables suddenly not working after flashing... weird? Now I use an HTC cord.
use x10 flash unbricker it solved all my problems when my phone would work.
Hey i had this problem (but i dont have the MT update yet ) but it was my memory card stopping the X10i to not turn on :s try a new memory card XD
@agentJBM
I thought about the same thing last night, so I plugged the phone into the charger for the night. The battery feels warm like it's been charging. When I plug the charger in the green light comes on for a bit then turns off, which is normal. However, still the same issue.
@soldier33 Do you have a link???
@Si-The-Spike I thought about this before. I pulled the memory card and the sim card out and tried to see what would happen, nothing.
I at least know this much: the phone is able to be put into flash mode, and the phone is able to accept a charge. I just can't figure out why it can't boot.
I cant seem to find a working lnik anymore. So ill upload the one I have saved. Hoepfully it works.
Much appreciated
sorry it taking so long got very slow upload speed just 20kb. and the file size is 130mb
here you go zshare.net/download/87207469347a26f2/
Thanks. I'll try it out tonight.
Unfortunately it did not work. I'm completely lost on what happened.
Try completely uninstalling SEUS, PC Companion, and Flash Tool & firmware from your PC. Do a fresh install of SEUS and then try to update/repair software. I read it may take 4 or so attempts, especially if you are having battery trouble.
I've never done it but there is a way to open in safe mode as well by pressing menu button while turning phone on. Try searching that as well.

Totally bricked X10

Hi there.
Got my X10 bricked.
How that happened:
Yesterday put my phone on vibrate/silent mode, shile was at cinema. Battery was about 15%. Later on I ffound that phone is off, thought it happened because of low battery. When I got home I've putted it on charge. Red light flashed few times. After about 2 hours I looked at it and no light was there. Phone didn't turn on. Took battery from another X10 (fully charged) and nothing happened. Tried to connect it to PC to reflash it, but no green LED appeared and PC told me, that unrecognized device found. After few PC restards even this disappeared. Just silence. None of buttons pressing configurations helped.
Tried with no SIM and SD cards. No change.
I have latest ROM on it and xRecovery.
Any ideas of what I could do?
hey dude one thing for ya.. you can never brick your x10 its not those old phones it a computer based/linux phone.. If you go through the forums you can find the info of how to unbrick x10 .. try Pc companion or go to sony website and try SEUS( Sony Ericsson Update service) it'll fix your phone up.ill do my best to post a link for ya if i can find it soon
here u go dude. read through this link and you'll fix your phone..
http://forum.xda-developers.com/showthread.php?t=828398
Thanks. But thing is that phone doesn't go in flash mode. No green LED is on. On first try I got "unrecognized device" from XP, now it's just silent on phone connection.
i think its more in hardware related because as far as i know eh you cant brick your phone. and battery drainage is far related to bricking..so i guess its a hardware problem..maybe you sat on it or something..because bricking is moreon software related.
try this
*remove the battery
*plugin charger to your x10
*hold the power button while inserting your battery.
just give it a shot..
It was in my wifes bag while that happened, but she has her phone just beside mine, so not shure it was because of some pressing on it or whatever.
Tried what you told me - no result. Tried pressing/holding power bttn before, while and after battery insertion.
Again, there was red LED at first, when I've plugged in charger yesterday, but later on it disappeared. I've charged my battery on another phone. Now it nearly full.
Try all solutions before u send ur phone for repair. I had to send my in to ATT and they said it was probably a hardware issue. So i hate to say that but i had the same thing. Sorry to tell u that my friend.that red light is a killer.
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
got a similar problem.
my x10 will only vibrate and the led blinks green, but the phone won't start.
tries SEUS, pc companion, pc suite, flash tool. nothing helped.
any suggestions?
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
MsnSazabi said:
Well, mine won't even vibrate.
Voelker45, so you got replacement or they repaired your phone? Could you tell me wich part it was?
I bought my phone on ebay, so no way to send it back. And it was in August 2011, so anyway, I have to work that thing myself.
Click to expand...
Click to collapse
Just PMed u back
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Install SEUS and run it. Select x10 and it will install drivers on your phone. Then plug in your phone and try to repair.
As I wrote before, x10 does not enters flash mode, so no way to reflash.
And looks like it's really hardware issue. Something with powering.
Ok, thanks everyone. Since I bought it on ebay and it would be unreal to send it back to seller and we don't have SE service centers here, I'll fight for my phone till the end)))
Maybe something from this thread will help http://forum.xda-developers.com/showthread.php?t=944322
Sent from my X10i using Tapatalk
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
MsnSazabi said:
Thanks, G-FACE.
Strange thing happened:
Connected x10 to charger without battery. No LED turned on. Left it for a few mins, pluged in battery. No result. Took usb plug out and ! phone turned on. As it was without SIM cars, I turn it off, took battery out, putted SIM in, battery in and... again, it's not turning on. Tried repeating that way - nothing. Must be some hardware connection problem near battery. Will disassemble phone tomorrow.
Click to expand...
Click to collapse
Please take photos if u find the problem and when u fix it. If u can of course. Not many photos go up of inside the x10 for those members who r way too curious. Lol
Sent from XDA Premium from my X10a rooted running 2.2.1 CM Rom from Rendeiro2005
Me again)
Strange things keep happen.
Here is the story:
Finally, got some star shaped screws yesterday and took apart my phone (thnx to McKebapp).
Non of IC were with readable names) So later on, after few hours of serching I found Xperia X10 scheme files (!!!). So the most probable faulty part would be Qualcomm PM7540 - power distribution IC.
Anyway, it was to hard for me to understand all that stuff in scheme, so I gave up(.
Assembled my phone back again. And just to... em.... have it done, lets say, I took out battery, pluged X10 in charger, pluged battery in. But it doesn't turned on again. So I took USB plug out abd - tadaaa - screen lightened.
Waited till phone loaded, turned it off again, pluged SIM and SD cards in, turned it on again - and it did! It turned on!
So, night passed and it still works.
Btw, yesterday I've rebooted it few times and it still was ok.
I don't know what was the problem, it could be bad contact, but there is no wires between battery and power distributing IC.
Anyway, X10 is back again)

[Q] Help! Strange charging behaviour.

Has anyone had this problem?
After three trouble free months, my phone has developed a a very strange problem.
After charging, it behaves as if I'm constantly connecting and disconnecting the phone to a PC. It bleeps whilst showing the battery being connected to a charger and then imidiatly acts like its been disconnected by bleeping and running media scanner on both SD cards. It also shows that its connected via Kies, even though all this is happening whilst only being connected to a charger!
I've already done a full reset, which helped for a few days before it came back. It normally sorts itself out after a few minutes but the period before it "calms down" is getting longer. This morning I removed the battery for an hour but it continued in its "loop". Another, possibly related symptom is that as soon as the battery is installed, the phone boots up without being switched on. The same thing happens if I shut the phone down, it just powers up again!
Any thoughts?
had you if ever dip the bottom part of your phone? sounds like short-circuit issue or I maybe wrong.. try bringing in on to the nearest service center for warranty
Sounds a plausible theory but as far as I can tell, it hasn't got wet. Its been doing it for a few day now, so I think if it was damp, it would have dried out by now.
Thanks anyway.
I got the same problem. Let me know if you figure it out.
Sent from my GT-I9100 using xda premium
my friend had a simmilar issue and it was damage to the usb port , it kept thinking it was connecting to the pc or charger , it also wouldnt charge when plugged into a wall point and went into usb mode and vice versa when he put it into a pc
he sent it back for repair and they sent him a new phone
it may not be what you have but it does sound simmilar
i would try a few things like a reset , format the mass memory , install firmware again , dont restore back ups but set phone up fresh like you would do if you just bought it , then see how it goes , it could just be a corrupted file or system error that could be fixed bya full wipe and fresh install or it could be like my friends and the usb could be on the way out
on the topic of usb ports i do think they could have been better designed and iam hoping mine doesnt break as its needed for hdmi out , charging , docks , etc etc
Thanks Buxz,
As a follow up, I put the battery back in after taking it our for about 3hrs and all seams fine. I know that it isn't a permanent fix but I think it points more to software than hardware, which in a way is more annoying as its all about trial and error, as you described. A mechanical fault is more straight forward.
I just dread having to charge it again!
Regards, Woolly.
UPDATE
Charged it overnight and no problems when disconnecting it this morning. So far!
If anything, the battery life it better than before the problems. The fact that removing the battery for 3hrs broke the cycle of connect/disconnect, makes me think its soft/firmware related.
Woolly.

A Way to Fix X10 Mini if Bricked

Hi all,
yesterday I used an emergency method for the second time which saved my phone even when SEUS doesn't respond. Please note:
1. This is an emergency method, if ALL other methods fail. If you are not comfortable with this, then don't do it.
2. I don't know if this works for the new Mini or either Pros.
3. You can damage your phone if you do this incorrectly, so take care, and you do this at your own risk.
4. If you are still in warranty, this can void your warranty if they detect what you've done.
5. If you're VERY new to all this phone modification stuff, you probably shouldn't do this. But, if you are new and all other methods don't work, then you can try this if you don't want to/can't afford to send away to repair.
Still in trouble? This is ESPECIALLY useful if your phone won't switch on, SEUS won't detect it and charging doesn't show LED. Do this:
1. Take off the back cover.
2. To the left of the camer lens is a rubber part covering the phone. At first, it looks like it won't move, but use something small and thin (like a pin or tack) to gently lift that up, and take it away. You need this so keep it.
3. Inside you will see a small white connector. This connects the battery to the rest of the phone. Use a tack or pin to gently pull back on the white part. When it does get loose, lift up.
4. After a few seconds, put that white connector back. I do it by laying it down and pushing in with the pin/tack, and push down. You must hear it click. Be very, very careful with this, it's delicate!
5. Put back the rubber connector and case.
Try switch on your phone now. Twice, this has helped me when ALL else failed...
**When you take off the rubber cover to the left of the lens, you will see this white tab as you can see in this picture. You use a pin/tack to drag that back, then press down again and push it into the phone to reconnect. This resets it.**
I have used this on the 2010 Mini, and I don't know about the 2011 Mini or either pros...
phoneyericsson said:
Hi all,
yesterday I used an emergency method for the second time which saved my phone even when SEUS doesn't respond. Please note:
[...]
Try switch on your phone now. Twice, this has helped me when ALL else failed...
Click to expand...
Click to collapse
can i add a link to this in my FAQ?
Thanks for the recovery solution!
Will check this method if my mini dont respond in future
Sent from my X10miniCM 2.1.1
matmutant said:
can i add a link to this in my FAQ?
Click to expand...
Click to collapse
Sure!
Honestly, this method has worked twice now (only needed it twice) and if the phone doesn't switch on, PC/laptop/SEUS don't detect it/no LED or anything...this STILL works...! It's a kind of hard reset we need, if soft reset (home and power) don't work.
can anyone confirm whether this works on the pro yet ?
tomvanoppens said:
can anyone confirm whether this works on the pro yet ?
Click to expand...
Click to collapse
If I understand it, this disconnects the battery from the phone. On the mini-pro you can just pull the battery.
Sent from my U20i using Tapatalk
Yes, that's right ^^ on the Mini of 2010 you cannot disconnect the battery like normal. This is how you can do it, and it really does fix many of the worst kinds of problems...it re-starts the connection of the phone.
Still not working ;(
i tried this method twice, and nothing happened...
my phone was working fine yesterday, woke up, found it turned off.
i tried to charge it, and it showed no signs of charging, no LED lights, no heat, nothing.
i tried to restart it using the power+home+back buttons, i tried to get it on flash mode, nothing worked.
its still off and NOT charging even though its been connected to the charger for like 2 hrs
anymore ideas?
Hi buddy.
There's something different with these smartphones. This happened to my Mini also. I contacted Sony Eric. and they said make sure your battery doesn't die completely. You must leave it charging in the wall for about 2 hours and wait for an LED (green) to show. If that doesn't work, then I'd try SEUS and repair the phone. If that doesn't work, then I'd try this solution. It really should be the LAST thing you do - if you're not very familiar with this you can break it.
And you tried this method and it did nothing? Really? You disconnected the white wire, waited 10 seconds and reconnected? Then I'd try charging for 2 hours WITHOUT trying to turn it on.
help me plzzzzzzzzzz
Hi!
can anyone help me!
i treied to root my x10 mini pro and something fail
Idont know what happen but i fowlloed the guid but i know that was my wrong i dont know what happend.
My x10 mini pro are breaked now when i try to turn it on it came just SONEY ERICSSON just it, itreied to uppdate by pc.companion but i could not uppdate it becuse the program didnot finde the device.
Can someone help me please.
Tanks!
That is common and you should be able to fix it. If all you did was try to root it, I'm not quite sure what failed. This happens sometimes if you try to put a new operating system (ROM) on the device but something goes wrong.
And PC companion doesn't detect your device?
If not...there is another Sony Ericsson program called SEUS (Sony Ericsson Update Companion). Use that instead and tell it to repair your phone. To do so, you connect your phone to the PC, press the power button at the top of the phone AND the middle (menu) button on the front together...then your phone resets. If you have SEUS ready, it will connect your phone, your phone won't boot, SEUS will repair it. The light at the top of the phone will be green if this is working correctly.
Hi, i just bought bricked x10 mini for 20 bucks. I has no sign of life, no led indicator, etc. It's not detected by seus. I also disassembly it to check physical damage( i didn't find any damages).
Phone just won't turn on. Lets check if 2hours charging is working for my case.
Yes, try the charging thing. Sony Ericsson told me to do this by email. I had no idea that smartphones worked like that, but yes. It could have life but not show for 2 hours of charging. (They said DON'T try to turn on the phone while it's trying to charge in this case).
If none of that works then try more extreme methods, like the one I mention with the white cable.
Good luck!
still no luck with charging solution. actualy i've disassembly it so practically i have done your solution. i will go check more deeper about the problem. the worst case is IC failure.
Thank you for the tip phoneyericsson!
I didn't find it hard to do -- I pulled off the ruber thing with a nail, and tweaked out the plug with some small scissors.
I was stuck at the SE logo, and couldn't turn of my phone or enter CWR. I wanted to set it back to standard using SEUS. Instead of using the method mentioned in option 2 here, I simply pulled the white plug to the battery, which turned of the phone. Then I inserted it again and the phone stayed off. Then I simply did as SEUS asked, and now I'm back running, ready to get CMmini on my device again!
That's great to hear! ^^

[Q] X10 mini pro bricked - help?

Hi all,
It seems my X10 mini pro is bricked.
Briefly: When I turn on the phone, it vibrates. About 8 seconds llater, the screen lights up, but doesn't show anything, then goes dark again. It then keeps repeating this: once in a while, the screen lights up, but shows nothing, and then goes dark again.
When plugged in to charge, the LED light doesn't come on (and actually hadn't for a while when charging, even though the phone was still working).
I've deleted all the contents of the SD card and updated the firmware with SEUS and PC Companion; both don't come up with any errors and claim everything has been installed, but there is no change in the phone's behavior. Also tried to install the French stock ROM (the only link that seems to work in the Flashtool+ROM thread) using Flashtool, but to no avail.
Does anyone have any other sugggestions?
I was wondering whether it could actually be a battery problem, as I've had some issues with charging the phone for a while before this happened; e.g. the LED didn't work when charging, and on more and more occasions the phone didn't seem to charge when plugged in. Could this be caused by a problem with the battery? (Have ordered a new one from ebay, so will see what happens when it arrives.) I'm not aware that I did anything unusual with the phone software-wise that could have caused it to be bricked. (Phone was rooted, but I did that ages ago.)
Many thanks for your help!
could be the battery going bad since you mentioned you have it ages ago or so. or could be the cable as well.
demoniacs said:
could be the battery going bad since you mentioned you have it ages ago or so. or could be the cable as well.
Click to expand...
Click to collapse
I've had it for about 15 months. Is it normal for the battery to go after that amount of time?
Which cable do you mean?
i cannot really tell about the battery but the usb cable for your charger.
Ok, it's not the battery. I tried it in a shop with one of their batteries, which worked in their phone, and the phone still won't turn on.
Is there anyone who thinks it could still be a software issue?
Otherwise it seems my options are to send off the phone, which might cost a bit, or to start digging around in the phone myself for a bit. I found a disassembly guide online, but it scares me a bit, since the first step seems to be to lift off the keyboard, and I'm a bit worried about damaging it and about how to put it back. Has anyone else here got any experience with taking their X10 mini pro apart?
Thanks!
Charging issues etc are nornally to do with the dodgy USB port in the phone. Try wiggling the cable at the port end see if you can get it to charge then try a SEUS
Sent from my X10 Mini Pro using xda premium
No, it wasn't a charging issue.
Took it to be fixed, and it turned out it was the cable inside that connects the screen etc to the low part of the screen.
Now that the phone is working again, I've got to figure out how to get rid of the French keyboard layout that I got onto it when trying to fix the firmware ...
Why not flashing mine in my signature, it's QWERTY! ;-)
Sent from my MT11i using xda premium

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