The Reason i ask is either it is or i am the unluckiest person ever with a S2 lol
So far got the phone at xmas wasn't happy with the screen colours sent it off they said the main chip was faulty and had been replaced and a software upgrade etc...
Got it back and flashed a custom rom, well a few and noticed that i then had an issue where if someone called i had to put loudspeaker on in order to hear the other person...
Put phone back to stock and sent it off again...
Phone came back last week picked up monday used for a day all seemed fine, flashed a custom rom got another problem with the phone this time i have to put the loudspeaker on to hear other people they can hear me fine...
So its back to stock and back to vodafone tomorrow...
So can custom roms/kernels cause physical issue's with phones, never had an issue with my HTC Desire HD but i'm beginning to wonder if i should leave my next S2 stock, or have i just been unlucky ???
Would also add when going back to stock the screen colours seem much better than custom roms but the sounds issue's remain...
One word NO!
What rom are you flashing?
Checkrom, wickedrom, illusion Xt, not sure which if any has caused any issues could be I'm just unlucky
Definatly noticed issues with screen colours too which now in I'm back on stock have been sorted
Its all a bit weird
Sent from my GT-I9100 using xda premium
wakers said:
Checkrom, wickedrom, illusion Xt, not sure which if any has caused any issues could be I'm just unlucky
Definatly noticed issues with screen colours too which now in I'm back on stock have been sorted
Its all a bit weird
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Trust me if that was the case damaging my phone by flashing a rom then my phone would of been damaged goods by the first month i had it
Anyway just be careful how you flash a rom and it is always advised to do a full wipe before installing one
Um, actually, yes.
You run the (slight) risk of bricking your phone every single time you flash something to it. If you're the type of person who's paranoid about these things & can't handle the idea of possibly not getting warranty service if things go wrong, you shouldn't be messing with your phone in the first place.
Anyone who has an expectation (as opposed to a "hope") of warranty service after they stuff around with the phone is an idiot.
The SG2 is a hard phone to brick. Follow the general guidelines and you should be fine. I can't imagine flashing a rom can break this phone. Worst that can happen is you brick it. Either it works or it doesn't.
Yeah Im fully aware that you risk bricking the phone
I've been flashing roms to HTC,s for years always trouble free
I always read and full wipe between flashes
Sounds like I've been unlucky then 3rd time phone is going back and since Xmas 1day without a fault not a great introduction to Samsung for me...
Sent from my GT-I9100 using xda premium
In all my time reading SGS1 and 2 the only ones who have bricked their phone are the idiots (1) who refuse to read instructions . Even then 90% of them have been able to recover .
the SGS2 quota of 1 is getting higher day by day for some reason .
jje
Yeah 3 physical faults though in a month which is what got me thinking maybe installing the custom roms is causing an issue, but if others are installing with no issue's i've obviously just been unlucky
Hopefully this time i get it back its sorted...
wakers said:
Yeah 3 physical faults though in a month which is what got me thinking maybe installing the custom roms is causing an issue, but if others are installing with no issue's i've obviously just been unlucky
Hopefully this time i get it back its sorted...
Click to expand...
Click to collapse
~Don't accept a repair... DEMAND A NEW PHONE
Samsung doesnt change phones, only repairs.
GeorgeCm said:
Samsung doesnt change phones, only repairs.
Click to expand...
Click to collapse
Who said Samsung??? I meant Vodafone, and they do give new phones
About a stock I don't know, and on aosp try it
http://forum.xda-developers.com/showthread.php?t=1385862
Suarez7 said:
Trust me if that was the case damaging my phone by flashing a rom then my phone would of been damaged goods by the first month i had it
Anyway just be careful how you flash a rom and it is always advised to do a full wipe before installing one
Click to expand...
Click to collapse
Seconded..
It's possible to introduce some new bugs by flashing a custom ROM (that's the price of development, you uncover new weird stuff), but not to physically damage the phone. You'd have to fiddle with the battery or greatly increase the voltages to accomplish that.
If you experience hardware issues after flashing a ROM, it means that the hardware was faulty before, and flashing the ROM just uncovered it and made it obvious to you whereas it was hidden before.
But don't let it get you down. Apparently a lot of SGS2's are faulty when coming out of the factory and need to be replaced.
The first one I had didn't last the night, it 'overcooked' itself when I plugged it to the mains to get it recharged (I knew those phones could get pretty hot but damn ! a 100°C is too much for it, it didn't stand the strain and gave up)..
In fairness they suggested a new phone in Vodafone today so it's gone back with the the request of a new phone rather than repair so we'll see
Also if anyone is interested I obviously flashed a few custom roms and reset the counter to zero and installed original Vodafone software and have had no issues warranty wise
wakers said:
In fairness they suggested a new phone in Vodafone today so it's gone back with the the request of a new phone rather than repair so we'll see
Also if anyone is interested I obviously flashed a few custom roms and reset the counter to zero and installed original Vodafone software and have had no issues warranty wise
Click to expand...
Click to collapse
I seem to have been lucky with a Vodafone SGSII, I'd have insisted on a new phone from it's first problem, Vodafone have always been pretty good at replacing.
I am wondering however how did you manage to reset the flash counter ? Even with a USB Jig mine won't reset. It will go into download mode, but that's it. I presumed my six week old SGSII was a newer one a jig won't work on.
Before trying to reset the counter you should flash the old boot loader (pre-KI1) on, the new one cannot be reset safely with a jig. Works just fine after this
What Snakeforhire said i flashed the old bootloader reset the counter with the USB Jig then reflashed the new bootloader...
Updated through kies and sent back...
Related
My Galaxy Note (Bell) has a loose micro USB port. It can charge from the wall and is recognized by my pc however I need to prop it up on a slant in order for it to maintain pressure on the cable input, otherwise it will disconnect. It was caused by my dog knocking it off an end table while charging. It's a pain and Samsung has sent me a UPS slip to send it away.
The phone is rooted and this is my first experience with an Android. I've had a good time loading Da_G's kernel, figuring out adb, cwm, dagr8's Saurom and all the rest. However its time to send it back and I really don't know what Samsungs procedures are for a rooted phone. I've loaded the Bell kernel back to the phone but it's not the 100% solution I was looking for so I got frustrated and just went back to where I was already at with Saurom rc4 loaded up and titanium backup now doing it's thing.
Anyone with previous experiences send back a rooted phone for a hardware issue and know their policies?
Is there a step after flashing the bell kernel tar I'm missing?
Thanks
Jesso2k said:
My Galaxy Note (Bell) has a loose micro USB port. It can charge from the wall and is recognized by my pc however I need to prop it up on a slant in order for it to maintain pressure on the cable input, otherwise it will disconnect. It was caused by my dog knocking it off an end table while charging. It's a pain and Samsung has sent me a UPS slip to send it away.
The phone is rooted and this is my first experience with an Android. I've had a good time loading Da_G's kernel, figuring out adb, cwm, dagr8's Saurom and all the rest. However its time to send it back and I really don't know what Samsungs procedures are for a rooted phone. I've loaded the Bell kernel back to the phone but it's not the 100% solution I was looking for so I got frustrated and just went back to where I was already at with Saurom rc4 loaded up and titanium backup now doing it's thing.
Anyone with previous experiences send back a rooted phone for a hardware issue and know their policies?
Is there a step after flashing the bell kernel tar I'm missing?
Thanks
Click to expand...
Click to collapse
I had to send my Captivate to Samsung for repair. it was rooted and they fixed it without any issues.
Most manufacturers will fix hardware issues clearly not caused by rooting. Of course, no promises.
That's the reassurance I needed. I'll get on with it and send it away tomorrow. I'll report back in a very long 2 weeks...
Sent from my SGH-I717R using XDA
Jesso2k said:
My Galaxy Note (Bell) has a loose micro USB port. It can charge from the wall and is recognized by my pc however I need to prop it up on a slant in order for it to maintain pressure on the cable input, otherwise it will disconnect. It was caused by my dog knocking it off an end table while charging. It's a pain and Samsung has sent me a UPS slip to send it away.
The phone is rooted and this is my first experience with an Android. I've had a good time loading Da_G's kernel, figuring out adb, cwm, dagr8's Saurom and all the rest. However its time to send it back and I really don't know what Samsungs procedures are for a rooted phone. I've loaded the Bell kernel back to the phone but it's not the 100% solution I was looking for so I got frustrated and just went back to where I was already at with Saurom rc4 loaded up and titanium backup now doing it's thing.
Anyone with previous experiences send back a rooted phone for a hardware issue and know their policies?
Is there a step after flashing the bell kernel tar I'm missing?
Thanks
Click to expand...
Click to collapse
Best luck.... if you were in America you could just take it to an att store. Just be on a stockish rom and turn it in and they would not notice lol, get another device that day. Idk how things go up in Canada though.
Dont Do It!!!!
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
BigBrotherMotown said:
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
Click to expand...
Click to collapse
Well he should revert back to stock for sure but you can't roll back the counter. But as long as your stock they may not look at the counter and just fix the phone. It's been said before, there's no known case of Samsung voiding a warranty because of it.
Dont know how they do it up there but down here on AT&T we have a 30 day return/exchange policy I exercised yesterday in fact, plus a year warranty giving us refurbished phones if anything happens. I know you guys got it a little before us but I would check into this. Go back to stock there's a thread on how to do this in our development section and take it into your local providers store see what happens maybe you'll get lucky and they'll replace it on the spot. Say it was a hardware defect though.
BigBrotherMotown said:
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
Click to expand...
Click to collapse
Because in everyone's experience they'll generally fix hardware problems even if you're rooted. Of course they have to, but they tend to. We all said there were no guarantees.
BigBrotherMotown said:
I dont know WHY there are people here sending the OP off....EVERYONE KNOWS that if you root it voids your warranty...it doesnt say "It voids your warranty except for hardware issues"
Why set yourself up to be disappointed when you can just revert it back to stock and not worry at all.....people always trying to catch a fool slipping....question is who will be the fool in this scenario????
Click to expand...
Click to collapse
It seems like one does not simply revert back to stock. Admittedly I'm new to this but all I can find in the development forum is the Bell kernel. The full bell system doesn't seem to be up, just the At&T. After a factory reset and old kernal I still have super user loaded and all of the bell bloatware gone. I'm sure with some due diligence I could have made a back up right after my original root but I didn't. Frustrated with the mess I created I just set the phone back up with Saurom the way I liked it.
alexige said:
Dont know how they do it up there but down here on AT&T we have a 30 day return/exchange policy I exercised yesterday in fact, plus a year warranty giving us refurbished phones if anything happens. I know you guys got it a little before us but I would check into this. Go back to stock there's a thread on how to do this in our development section and take it into your local providers store see what happens maybe you'll get lucky and they'll replace it on the spot. Say it was a hardware defect though.
Click to expand...
Click to collapse
It's only 14 days here. I've had it since launch on Feb 14th. Bell is synonymous for passing the buck off, contact them online and they tell you to call in, call them and they tell you go into a store, go to a store and they'll tell you to go to the original store of purchase or another another store with a repair tech on duty. Going directly through Samsung has been smooth thus far, I just hope if they have an issue they'll contact me before blowing whistles and charging my bill some erroneous fees.
I sent my Galaxy Note into Samsung to get the screen repaired.
When I sent it off, I realized that I forgot to reset the flash counter.
I was scared ****less.
Anyway, they repaired it and it is about to be sent back to me.
I just thought I would let everyone know that there is nothing to worry about.
sealcouch said:
I sent my Galaxy Note into Samsung to get the screen repaired.
When I sent it off, I realized that I forgot to reset the flash counter.
I was scared ****less.
Anyway, they repaired it and it is about to be sent back to me.
I just thought I would let everyone know that there is nothing to worry about.
Click to expand...
Click to collapse
I think you just got lucky bud and I would not encourage anyone else to do the same thing. Just because they agreed to fix your phone doesn't mean that everyone else will be as fortunate. Samsung and your phone carrier clearly stated that if you do flash a non OEM ROM you will be voiding your warranty.
Also, lets wait till you get your phone back before you consider this a success.
deeken said:
I think you just got lucky bud and I would not encourage anyone else to do the same thing. Just because they agreed to fix your phone doesn't mean that everyone else will be as fortunate. Samsung and your phone carrier clearly stated that if you do flash a non OEM ROM you will be voiding your warranty.
Also, lets wait till you get your phone back before you consider this a success.
Click to expand...
Click to collapse
Yeah. I wouldn't recommend it. I feel like if I sent my phone in for some sort of software issue I would be out of luck.
I will update this thread when I actually get the phone back.
it might depend on the repair in question. A screen replacement is just hardware so they may not mind the software being a custom ROM. I sent in a GT 10.1 with AOKP installed to fix a screen issue. I'm sure they noticed the angry rainbow unicorn when they booted it up. They fixed it no problem though annoyingly, they actually WIPED my entire device, sdcard and everything back to stock. On the GT 10.1 boards, no one has had that happen except me.
I have to send my note in for a repair on my SD card slot, which keeps popping out the microsd. My phone has a custom rom and probably 3 on the flash counter. I was hoping they didn't care since it was a hardware issue. On a side note, it sucks that AT&T doesn't give out loaner phones while it's being fixed.
flintdragon said:
it might depend on the repair in question. A screen replacement is just hardware so they may not mind the software being a custom ROM. I sent in a GT 10.1 with AOKP installed to fix a screen issue. I'm sure they noticed the angry rainbow unicorn when they booted it up. They fixed it no problem though annoyingly, they actually WIPED my entire device, sdcard and everything back to stock. On the GT 10.1 boards, no one has had that happen except me.
Click to expand...
Click to collapse
Makes me wonder if they just gave you a different phone? Or you memorized the hardware numbers? I agree with you being a hardware issue, they are probably not going to care about the flash counter. If you sent them a boot looping device that had the flash counter up high, then i would suspect they might say something.
No real worries guys. I had to send my phone in to Sammy for a screen issue a couple days before braway released the counter reset. They repaired it with no issues, wiped the ROM and reset the counter for me lol. This was back in late March.
Edit- in my case, they gave me the same phone because the Bluetooth physical address was the same. They replaced the screen including the front glass, so I didn't get my screen protector back.
Im pretty sure the techs there get paid by the hour and Im also sure that they themselves(techs) flash custom software on their devices. If I worked in that dept, I would spend the extra time resetting your flash counters and reverting you to stock, only to make my day go by quicker... I wouldn't recommend betting the farm on that. IMHO
dcfella said:
I have to send my note in for a repair on my SD card slot, which keeps popping out the microsd. My phone has a custom rom and probably 3 on the flash counter. I was hoping they didn't care since it was a hardware issue. On a side note, it sucks that AT&T doesn't give out loaner phones while it's being fixed.
Click to expand...
Click to collapse
It depends on the store. I threw a fit, called customer service and they have me a credit for ****tiest prepaid phone they have. Least its mine now as a total emergency backup. I was not gonna be out of a phone for days.
Sent from my SAMSUNG-SGH-I717 using XDA
erick161 said:
It depends on the store. I threw a fit, called customer service and they have me a credit for ****tiest prepaid phone they have. Least its mine now as a total emergency backup. I was not gonna be out of a phone for days.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I sent it off Monday and I already have the tracking number for the return shipping. In any case, I am using my old iPhone 3g until I get my phone back. It's always good to have a spare.
So people wouldn't recommend it, but who here has actually been denied service with an upped counter?
Traditionally, going all the way back to my Nexus One, the phone manufacturers don't care about root/s-off/flash counter if it's a clear hardware issue. If your button stops working or your screen doesn't respond anymore or your phone doesn't charge, they generally fix it.
sealcouch said:
I sent it off Monday and I already have the tracking number for the return shipping. In any case, I am using my old iPhone 3g until I get my phone back. It's always good to have a spare.
Click to expand...
Click to collapse
Of course its best to have a backup, but at the time I didn't. I didn't expect a loaner, but when the CSR on the phone said I'd get one...then the store says no...well, we have problems.
Sent from my SAMSUNG-SGH-I717 using XDA
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
mayamo said:
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
Click to expand...
Click to collapse
You have CM9 installed as your operating system, Got a feeling they will know its not a Samsung standard firmware," unless Stevie Wonder is repairing it ". Good luck but i think they will charge you..
Sent from my GT-I9100 using Tapatalk 2
bored_stupid said:
You have CM9 installed as your operating system, Got a feeling they will know its not a Samsung standard firmware," unless Stevie Wonder is repairing it ". Good luck but i think they will charge you..
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
Sig'd for the lolz.
Depending on what's wrong with the phone, you might get lucky. I've seen a few posts on here about people sending phones in with custom firmwares that had bricked and getting them replaced under warranty.
Depends how bad it is - if they can't boot the phone themselves due to a hardware failure then there's no simple way for them to know you've voided the warranty.
Could you get the phone into download mode? If so then you probably could've fixed it yourself with Odin. If they can boot it into download mode then the first thing they'll see is the counter showing how many ROMs you've flashed over USB (doesn't count CWM flashing, mind).
Whatever happens, when you get the phone back maybe try Chainfire's Triangle Away, it resets your counter and gets rid of that pesky warning triangle. It's risky stuff mind and not for the faint-hearted - I'll admit I haven't run it yet XD
another one when your phone returned
most kernals now come with root and no yellow triangle eg siyah kernal etc etc
mayamo said:
Hi
I have been using it for about ten months and my phone just died all of a sudden.
I tried everything but it doesn't work.
I currently have cm9 mod installed so the phone is rooted and unlocked.
However its not like I bricked ot while installing new firmware or anything.
I've sent it in for repair with samsung canada (thankfully still under one yr) but do u think they'll be able to find out that the phone's been rooted? I was thinking that since it doesn't even turn on they will have to replace the mainboard or something and won't be able to figure out but I'm a bit worried. Maybe I should've microwaved it for a bit before sending it off lol jks.
Anybody have experiences with this?
Click to expand...
Click to collapse
Did you tried to remove and insert a battery ?
so i've sent off the phone last week and according to the person at the repair centre, it's with the quality control folks right now to make sure that there's nothing wrong with it after the repair.
i was told that the 'mainboard' was replaced and that they've updated the os to the latest ics.
so does this mean that they never found out about the cm7 rom that was installed?
that's what a dead mainboard means right?
anxiously waiting for the phone to be shipped back now
If they haven't charged you for it, it's either that or they don't care. Either way you win.
Hi There,
I did search around and didn't find a specific answer to this, I did see someone was looking to modify some binary values but no confirmation if it worked. Anyways I have successfully used many roms on my phone and tablet but last night after using CWM and the rom flashed successfully I rebooted the device and then nothing. Blank screen. Nothing happens when I charge. Used the wife's battery fully charged to see if it would help. Tried three-button boot method. All nothing. It's just dead.
Now I'm guessing I must have missed a step somewhere and fully take responsibility for what happened, and would pay for a repair - but can Samsung even repair a device in this state? I talked to an agent on the phone last night and openly told them what happened and asked how much it would be to repair and he said he couldn't give me any information without sending the device in. This is my mistake to get my phone in this state so I don't want to sneak my way into a warranty replacement. Is it worth the wait as Samsung can fix this, or should I just buy a new phone?
Cheers and any information is much appreciated.
www.mobiletechvideos.com
They can repair bricked phones for a very reasonable cost. Samsung may see it and void your warranty. I'd go with Mobiletech. I've heard they do great work on bricked phones.
The above advice is good, assuming your device is truely hard bricked.
However, from your description, it's hard to figure how you bricked it. A true brick usually happens when an attempt to flash a bootloader partition gets interrupted in the middle. There are possibly other ways, but it's not very easy, actually. So, is there absolutely no sign of life? Nothing you can do will even get a flicker of light on the screen? You cannot enter download mode, or recovery mode. You have tried all of these? No point in spending $50 on a jtag repair if you can recover the phone yourself.
I would also be interested in a complete description of the steps that led up to the problem.
I'm a little embarrassed to post this but don't want to waste anyone's time. It is totally bricked but I know why.
I just noticed I downloaded a rom from the i777 forum, and my device is a i727.
Oooops! Guess I'm learning a valuable $50 (plus shipping) lesson.
Thanks for the help, my phone is off Mobile Tech.
Still might not be hard bricked. Mine did this a few weeks ago for no reason. Had been running fine then wouldn't boot one day. Wouldn't boot at all. Could not get into recovery.Nothing. Only thing that worked was connecting through Odin. Had to then flash original Gingerbread. Phone then booted fine. I have since rooted again and I'm now dual-booting SHOstock and Rootbox. Try Odin first.
SPatMobile said:
I'm a little embarrassed to post this but don't want to waste anyone's time. It is totally bricked but I know why.
I just noticed I downloaded a rom from the i777 forum, and my device is a i727.
Oooops! Guess I'm learning a valuable $50 (plus shipping) lesson.
Thanks for the help, my phone is off Mobile Tech.
Click to expand...
Click to collapse
I don't really know much about the I727 architecture, but I seriously doubt if your device is hard bricked. You should still be able to get into download mode via the normal procedure (maybe, or if not with a usb jig) for your phone, and then flash a good I727 rom, I believe. There are no bootloaders or partition information, or param files in any of the I777 roms, as far as I know, so there's really not much of anything that can do serious damage.
Try getting in to download mode by With your phone off and unplugged. Enter download mode by pressing and holding the power and volume down buttons and plugging in the USB cable before the lights blink. I don't know it will work on i727 but worth a try..GL
This is a good thread to help you read all you can....
http://forum.xda-developers.com/showthread.php?t=1652398
creepyncrawly said:
I don't really know much about the I727 architecture, but I seriously doubt if your device is hard bricked. You should still be able to get into download mode via the normal procedure (maybe, or if not with a usb jig) for your phone, and then flash a good I727 rom, I believe. There are no bootloaders or partition information, or param files in any of the I777 roms, as far as I know, so there's really not much of anything that can do serious damage.
Click to expand...
Click to collapse
Interesting. Well I suppose it is possible I had a legitamite hardware failure completely unrelated to the software issues. I did some searching around for hardware failures instead and found some very similar cases to this.
Exactly what happened. I downloaded the wrong rom, rebooted in cwm, wiped, then flashed the rom. It went successfully and I rebooted from cwm then during boot right after the samsung logo all the lights went off and the screen went black. I left it like this for about 45 mins to an hour and had dinner just in case it was still doing something. The battery was fully charged at the time I started the procedure, and I have tried using the wife's battery to make sure mine wasn't dead. My battery also functions without issues in her phone. I had done this successfully multiple times on my phone before and tablet, and successfully flashed two or three different roms on my wifes phone last night.
I tried every suggestion mentioned, and followed the guide as well. There is no glimar of life. If this is hardware I might be wasting my money with Mobile Tech but I suppose we'll know for sure soon. Phone is shipping off today.
Have you tried a jig?
Sent from my SGH-I777 using xda app-developers app
you're doing the right choice, mobile tech is your best bet
OP got his answer. And his device is an i727. Let's let this one die before we attract trolls
Sent from my SGH-I777 using Tapatalk 2
Ya good idea
Sent from my SAMSUNG-SGH-I777 using XDA
In case anyone was interested it looks like the device was a hardware failure.
"Unfortunately, I was not able to repair your device. The device's onboard EMMC controller was in a non-responsive state. It is advised to try out warranty replacement if possible or to search for a parts device and use it's mainboard for the swap."
*edit - I tried to use the thanks meter for everyone, but thanks for all the help!
Never was really a samsung fan until I got my i777. Blackjack? wth was that? Browsing with opera was off the hook though so the phone grew on me. Now I tried simply flashing a different i777 kernal because ICS constantly freezes and the phone bricks? Sent it to Mobile Tech Videos.... EMMC is in non responsive state for me too wtf Samsung? Had my nexus one twice as long and flashed twice as many times and its still rockin. Now will definitely think twice before going Sammy.
paulfrankie said:
Never was really a samsung fan until I got my i777. Blackjack? wth was that? Browsing with opera was off the hook though so the phone grew on me. Now I tried simply flashing a different i777 kernal because ICS constantly freezes and the phone bricks? Sent it to Mobile Tech Videos.... EMMC is in non responsive state for me too wtf Samsung? Had my nexus one twice as long and flashed twice as many times and its still rockin. Now will definitely think twice before going Sammy.
Click to expand...
Click to collapse
Did you wipe in ICS's stock recovery before flashing that different kernel? Because there's a well known brickbug with the I777's stock ICS kernel, where if you use it to do anything before you flash custom kernels, it'll mess up your EMMC and brick your phone. If this is what happened to you, I would suggest you do more reading before flashing anything again; different phones operate differently, and even if you're a pro at flashing stuff on a galaxy nexus that doesn't mean squat when it comes to flashing an I777. I don't mean to be harsh or offend you, I just want you to know that reading more is always a good idea, and that there's a chance that it wasn't Samsung's fault you wound up with a bricked device.
He could always try the jig to kick it into download mode. Read up about it. It may save you some money.
HTC = Hate The Consumer
Mobile tech will fix ya but in all seriousness, phones are way different from model to model. As previously stated. Read a lot before doing anything. may Atrix is way different than this phone,.
Sent from my SGH-I777 using Tapatalk 2
So I sent my Atrix for repair as I couldn't stand the random reboots. It came back unfixed. I sent it again, this time warning Motorola that I wouldn't be ok with it coming back unfixed again and so it got back finally fixed.
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to.
Do you think this is a software issue or an hardware one, something they messed up while repairing it.
If I have to send it one more time, I'll go nuts...
Thanks !
DannyBiker said:
So I sent my Atrix for repair as I couldn't stand the random reboots. It came back unfixed. I sent it again, this time warning Motorola that I wouldn't be ok with it coming back unfixed again and so it got back finally fixed.
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to.
Do you think this is a software issue or an hardware one, something they messed up while repairing it.
If I have to send it one more time, I'll go nuts...
Thanks !
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Click to collapse
I'd guess that those things worked when it left, but not when it came back, that it would be a hardware issue if the software was unchanged. Just a thought though, do you have any mods installed or are you running a pure stock ROM?
Maybe they've noticed CM7 is better than their stock and they flashed CM7. :highfive:
lehjr said:
I'd guess that those things worked when it left, but not when it came back, that it would be a hardware issue if the software was unchanged. Just a thought though, do you have any mods installed or are you running a pure stock ROM?
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Pure stock. And yes, it was working before it left for repair...
DannyBiker said:
Pure stock. And yes, it was working before it left for repair...
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In that case I would say it's very likely that they broke something else. Their Facebook staff may be able to put you in touch with someone who can help as well as they seem to have access to people that the CSR's don't, or they may just delete your post. Motorola's Facebook did have a large number of complaints regarding issues with repairs a couple months ago, but they suddenly disappeared, most likely due to trying to do damage control (reputation management). There's also their forums, where the discussion of anything other than stock functionality is pretty much taboo. But yes, if it worked before, it should work now.
lehjr said:
In that case I would say it's very likely that they broke something else. Their Facebook staff may be able to put you in touch with someone who can help as well as they seem to have access to people that the CSR's don't, or they may just delete your post. Motorola's Facebook did have a large number of complaints regarding issues with repairs a couple months ago, but they suddenly disappeared, most likely due to trying to do damage control (reputation management). There's also their forums, where the discussion of anything other than stock functionality is pretty much taboo. But yes, if it worked before, it should work now.
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Was it sent in on warranty or did you pay to have it fixed. Either way I feel for you because I know I sent my 2 atrixes in total of 3 times and even though they were fixed/replaced under warranty I still paid about $45 shipping in the end. Everyone on atrix forums keeps praising motorola build quality but I have failed to see it in mine or my wife's atrixes.
affiatic said:
Was it sent in on warranty or did you pay to have it fixed. Either way I feel for you because I know I sent my 2 atrixes in total of 3 times and even though they were fixed/replaced under warranty I still paid about $45 shipping in the end. Everyone on atrix forums keeps praising motorola build quality but I have failed to see it in mine or my wife's atrixes.
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I think we're starting to see quite a few cases of storage related failures. I am a bit perplexed as what some consider to be qualifying characteristics of "build quality" myself.
lehjr said:
I think we're starting to see quite a few cases of storage related failures. I am a bit perplexed as what some consider to be qualifying characteristics of "build quality" myself.
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I myself see having to send them in on hardware issues within the 1st year as poor build quality. A new replacement they sent me froze on GPS then would not boot past moto screen as if it bricked itself. Was replaced with another new one after another 15$ I paid for shipping
I think some think USA company means quality. My new atrixes shipped from Mexico
Yeah, I'll have to pay to send it back again as well...
Do you think it's worth trying to flash a custom rom to see if it "fixes" it ?
Thanks.
DannyBiker said:
Yeah, I'll have to pay to send it back again as well...
Do you think it's worth trying to flash a custom rom to see if it "fixes" it ?
Thanks.
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No, because it's likely that they would use that in order to blame you for whatever is wrong with the device. If it's a hardware issue, no amount of third party software is going to fix it. I would however try to get in contact higher up in the chain of command regarding the issue. It's one thing to ship a device with a defect, it's another thing to have to ship the same device back and forth continuously to get it fixed. And the sad part is that this is just one of many similar stories regarding repairs. I guess that "New Motorola" just isn't quite so new after all.
lehjr said:
No, because it's likely that they would use that in order to blame you for whatever is wrong with the device. If it's a hardware issue, no amount of third party software is going to fix it. I would however try to get in contact higher up in the chain of command regarding the issue. It's one thing to ship a device with a defect, it's another thing to have to ship the same device back and forth continuously to get it fixed. And the sad part is that this is just one of many similar stories regarding repairs. I guess that "New Motorola" just isn't quite so new after all.
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Click to collapse
I would do a factory reset in recovery. My wife's came back with same issues it was sent in with. They replaced the screen for her. The proximity sensor still wasn't working right someone recommended factory reset from recovery. It fixed it for her. Before that I knew nothing about stock recovery
affiatic said:
I would do a factory reset in recovery. My wife's came back with same issues it was sent in with. They replaced the screen for her. The proximity sensor still wasn't working right someone recommended factory reset from recovery. It fixed it for her. Before that I knew nothing about stock recovery
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Hmmm, I was assuming that was already done
lehjr said:
Hmmm, I was assuming that was already done
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Yes but sometimes people don't realize there is more than one way to do a factory reset on stock. Until about a year ago I thought you could only do this through settings. Recovery is the best way I now know
A good tutorial for that ?
'Cause that's what I meant when I asked if flashing a custom ROM would help : can it be something that isn't properly setup at a software level ? I tried flashing the stcok rom again with RSDLite but it didn't delete any data so I'm not sure it really reset anything.
Thanks !
DannyBiker said:
A good tutorial for that ?
'Cause that's what I meant when I asked if flashing a custom ROM would help : can it be something that isn't properly setup at a software level ? I tried flashing the stcok rom again with RSDLite but it didn't delete any data so I'm not sure it really reset anything.
Thanks !
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Click to collapse
You mean a guide to factory reset the device in recovery? I thought that was in the manual, but it isn't, although I did find it here.
So I did a factory reset from Recovery, which worked as all was wiped. However, still no luck with the dock.
The reason I asked if trying to install a custom rom was a good idea is because I'm wondering if flashing another Webtop version or the HDMI-hack could make it work. To be clear : do you think that the fact that the Factory Reset didn't work establishes that it's hardware issue ?
DannyBiker said:
However, the phone doesn't recognize the multimedia dock anymore ! Media center through HDMI works fine but not the dock : the phone doesn't charge nor does the audio work through the speaks I plug the dock to
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Click to collapse
As you're able to attach the HDMI and this works are you sure it's not the dock that's faulty? Had a quick look around and came across this... http://www.atrixforums.com/forum/mo...my-hd-multimedia-dock-useless-without-tv.html also, have you tried to clean ect connectors/ports. Might be worth a try
I should try again but I have two docks and the other one doesn't work either. However, I do feel that the AC connector doesn't feel really stable when inside the dock..it just moves around. I'd have to try with the the other's dock AC cable but it's an UK one and I need an adapter.
The thing is that the dock wasn't touched while the phone was under repair so I don't see how it can break just like that.
As I stated before, connection through HDMI to a TV-set works fine as well as charging with the power cord.
EDIT : saw the link you shared and it feels like the exact same issue indeed !
Well, it's fixed...kinda.
I unlocked it and flashed the "fixed webtop addon" from CSROM. It still wasn't working but with it, I got that the message saying that the device was not in charge anymore when I disconnected from the dock, which it didn't before; it wasn't charging however.
I don't think that was relevant but then I decided to give a look at the dock again and removed the top of it and...tadaaa, it worked ! From what I understand, the dock's connectors were not entering the the phone's inputs enough. I still think it's because they ****ed up during repair but heck, I won't send it back for that...
Good to hear you got it working