Related
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
Click to expand...
Click to collapse
No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
Click to expand...
Click to collapse
Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
Click to expand...
Click to collapse
My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
Click to expand...
Click to collapse
I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Click to expand...
Click to collapse
I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
Click to expand...
Click to collapse
Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.
I did a search the forums and really didn't see what I was looking for. Where can I order an additional charging cable for the transformer ? I searched the asus website among other stories and did not find one. Thanks.
Sent from my Transformer TF101 using XDA Premium App
You can't at the moment, it's on backorder on the ASUS estore.
http://us.estore.asus.com/index.php?l=product_list&c=3029
Thanks for the link though...that helps...
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
$40 for a charger makes me want to return this tablet
primeral said:
$40 for a charger makes me want to return this tablet
Click to expand...
Click to collapse
Yeah, $10 more than the Apple option. Hopefully the 3rd party gets on this.
I see Fry's just listed the charger but will not ship till July 22nd
http://www.frys.com/product/6659704?site=sr:SEARCH:MAIN_RSLT_PG
I just pre-ordered one from here today... http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
According to the sales person on the phone, the shipment should be there Tuesday.
Pretty pissed about mine, appears to have a short and I am scared that it also fried the contacts inside my TF - Might be a full RMA, but I don't wanna wait!
How about just the cable? Anyone know where to buy or the part#?
Thanks,
ryan stewart said:
Yeah, $10 more than the Apple option. Hopefully the 3rd party gets on this.
Click to expand...
Click to collapse
Well, it is $35 more than the Samsung option. I found Samsung tablet cables for $5.
I really think ASUS should have included a cable to charge the dock with, i mean seriously what other device do you know of that takes a certain cable to charge it with that is not provided when you purchase the product... For the price you are paying for the dock.
nfusion77 said:
I really think ASUS should have included a cable to charge the dock with, i mean seriously what other device do you know of that takes a certain cable to charge it with that is not provided when you purchase the product... For the price you are paying for the dock.
Click to expand...
Click to collapse
Lame on ASUS's part in general with this whole situation. This is exactly how you do NOT want to launch a new product.
I agree... I'm very disappointed Asus didn't bundle an additional cable with the docking.
Especially because they decided to use proprietary port...
Agreed - for the $10 worth of parts in the dock & $150 price tag, they could've included the damn cable.
-bZj
Argh. F you ASUS. Speak of the devil. My charger *JUST* went out after owning this thing for only about 1.5 months. Fortunately the problem seems to be the power supply and not the cable itself. I can still connect to the tablet when the cable is plugged in to the PC. I guess off to drop $30 on a replacement supply.
Look for iPad compatible supplies at Amazon/eBay - should be a cheaper solution for just the wall wart.
-bZj
down8 said:
Look for iPad compatible supplies at Amazon/eBay - should be a cheaper solution for just the wall wart.
-bZj
Click to expand...
Click to collapse
I don't think an iPad charger will work. Others here have suggested that at least 11v are needed to charge the transformer at a reasonable rate (see for example, DevCake's thread on DIY charging solutions).
I've got a query into Powertraveller as to whether they've got a Tip/Adaptor on the way for the EeePad Transformer - I own both a Powermonkey and a Powergorilla.
It is annoying that they're using a proprietary connector!
iant54 said:
It is annoying that they're using a proprietary connector!
Click to expand...
Click to collapse
Made worse by the fact that replacement cables are super hard to come by. Why would you make a proprietary cable... knowing damn well that everyone is going to want replacements, especially since the one they give you is only two feet long... and then not make them easily available to purchase?
This is the main complaint I have had with this tablet.
You can buy the charger & charging cable at Frys now.
http://www.frys.com/product/6659704?site=sr:SEARCH:MAIN_RSLT_PG
RMXO said:
You can buy the charger & charging cable at Frys now.
http://www.frys.com/product/6659704?site=sr:SEARCH:MAIN_RSLT_PG
Click to expand...
Click to collapse
Fry's said it will not be available until July 28.
Jesus Christ, Asus, why make the cable so hard to buy?! I just got a docking station today and lo and behold.. NO CHARGER?!
Now I can ONLY charge one device at a time... great.
Thread for hardware mods
POSTING INTERNAL tf101 pictures
like 3g dongle ? internal sd cards? ssd?
removing the battery for 2 HDD 500go?
finding sd cards hubs? usb to sata cables?
? there is a place in the tablet for a 3g dongle?
there are 2 screws under the upper rubbers and the dock open easy
there is a lot of spaces avaible
My MIFI might actually fit in there, all I would need to do is supply it power somehow.
I'm no hardware engineer though, but if thats possible it would save you from the driver issues with a 3g dongle.
I wonder if it would be possible to check which pins from the adapter connect to USB - so we can make DIY USB adapter for those without a dock.
hmm adding an hdd would be very interesting, sata won't be very hard, powersupply will be.
Sent from my O2x with CM7
This is what I was looking for, looking to do some mods to the dock.
Thanks Markolino72.
Internally mount and wire a 32gb memory stick to the USB port so you get a 32gb hard drive added whenever you dock It might even have enough room for a portable USB hub so you don't lose use of the external usb port?
does anybody think it will be easy to make a DIY dock fix for those with battery draining issues like me?
It seems like it would be relatively easy - just make a switch to either connect or disconnect the cords coming from the docking point.
Or even better, maybe if you put the correct microcontroller in there you can have it switch the pins to floating, if it senses that there is no tablet connected (not sure about the details though)...
ydnality said:
does anybody think it will be easy to make a DIY dock fix for those with battery draining issues like me?
It seems like it would be relatively easy - just make a switch to either connect or disconnect the cords coming from the docking point.
Or even better, maybe if you put the correct microcontroller in there you can have it switch the pins to floating, if it senses that there is no tablet connected (not sure about the details though)...
Click to expand...
Click to collapse
Have you seen the post in the General forum (2nd page now I think)? Posted by Asus_USA themselves, if you prove the 6 steps that your dock has the issue you can get a new one! I really do hope that I can get mine exchanged, waiting on a reply from my local service center..
Regards.
In regards to the hardware mods, that really looks amazing. Would love to put in my mifi there as well, attach it via USB to charge = your own 3g model Maybe a little modding you could get the mifi to power on only when the dock is connected (remove the battery of the mifi?) so that when it powers on it'll power on the mifi as well. Only a few thoughts.
Maybe a little modding you could get the mifi to power on only when the dock is connected (remove the battery of the mifi?) so that when it powers on it'll power on the mifi as well.
Click to expand...
Click to collapse
it's a good thought but the mifi I have (novatel 2200) wont work without the battery, for some reason if the battery is bad or removed you cannot run usb, it must be the way they have the power run through the battery or charging. Not sure if all are like this or not.
andrewklau said:
Have you seen the post in the General forum (2nd page now I think)? Posted by Asus_USA themselves, if you prove the 6 steps that your dock has the issue you can get a new one! I really do hope that I can get mine exchanged, waiting on a reply from my local service center..
Click to expand...
Click to collapse
I talked to the Asus service rep about it. They currently won't give you a new one since they have a hardware upgrade to fix it. If you wanted a new one you needed to do before they solved the problem. I'm waiting on the upgrade part to be delivered for for mine. Should in a few days.
A switch should theoretically work. The guy at the service center said the replace something that goes into the hinge of the dock. Looking at the teardown pics, you can see a wire goes into each side of the hinge, so I think they replace the wires and maybe make a new connection somewhere on the dock.
Surprising how much wasted space there seems to be in the dock -- it's nowhere near as tightly packaged as the tablet itself. Looks like Asus can optimize the size or fit some more features in future versions, if they want...
Let me see if I am thinking correctly...Your saying using something like mifi installed via USB wires (will it be always on?) then connect via WiFi on your transformer? So basically your putting the mifi in a case that can never be opened without a screwdriver? I guess one would always have access for your other devices as well as long as the TF is in the vicinity.
P.S. I think I think this is a good idea, not decided though. I like to think of it in a real world application.
there is another post with a guy putting in an SSD, but it bulges at the keyboard. A 32g SD card would be nice.
Sent from my Transformer TF101 using XDA Premium App
typci said:
I talked to the Asus service rep about it. They currently won't give you a new one since they have a hardware upgrade to fix it. If you wanted a new one you needed to do before they solved the problem. I'm waiting on the upgrade part to be delivered for for mine. Should in a few days.
A switch should theoretically work. The guy at the service center said the replace something that goes into the hinge of the dock. Looking at the teardown pics, you can see a wire goes into each side of the hinge, so I think they replace the wires and maybe make a new connection somewhere on the dock.
Click to expand...
Click to collapse
You are getting the replacement part? bought mine on the US, but live in chile... would really like to somehow get the part that needs to be replaced and do it myself
tanguita said:
You are getting the replacement part? bought mine on the US, but live in chile... would really like to somehow get the part that needs to be replaced and do it myself
Click to expand...
Click to collapse
There's very little chance they'll give anybody the part, and nothing in the previous person's post suggested they're doing so for him.
Talk to Asus Chile and get it serviced by them:
http://www.asuschile.cl/
http://latin.asus.com/Static_WebPage/Service_center_chile/
knoxploration said:
There's very little chance they'll give anybody the part, and nothing in the previous person's post suggested they're doing so for him.
Talk to Asus Chile and get it serviced by them:
http://www.asuschile.cl/
http://latin.asus.com/Static_WebPage/Service_center_chile/
Click to expand...
Click to collapse
Well I ended up calling them. I would have to ship the dock to "someone" in the US, have them ship it to the repair center, fix it, ship it back and then ask that "someone" to ship it back to me... sooo, I'm basically screwed... I ended up with a nice 150US paperweight (not even considering the horrible light bleed on the transformer).
tanguita said:
Well I ended up calling them. I would have to ship the dock to "someone" in the US, have them ship it to the repair center, fix it, ship it back and then ask that "someone" to ship it back to me... sooo, I'm basically screwed... I ended up with a nice 150US paperweight (not even considering the horrible light bleed on the transformer).
Click to expand...
Click to collapse
Yeah, actually, I hadn't realized that but it does say it clearly on the product warranty page:
"Brazil and South American countries don’t support global service"
http://support.asus.com/warranty.aspx?SLanguage=en&p=20&s=16&m=Eee Pad Transformer TF101
took mine apart also and there is quite a bit of room.
i plan on putting a 128gb usb flash drive inside the dock and soldering onto the usb connections once i get all the bits in.
Any bigger pictures? Are the screws under the rubber feet?
just two screws under the rubber feet near the hinge then it just pulls apart from the top
had to take mine apart as the spring/clip mechanism for the sd card wouldnt lock the card in.
now the card is stuck in with no nails haha a simple fix.
This is good news. I hacked a Crystal HD decoder card (pcie), USB wifi dongle, a logitech nano receiver, and a 4 port micro usb hub (from a touch screen setup) into a Dell mini 9 and there was absolutely no room compared to this.
They even have covers for the USB ports, so if you remove a header and solder wires up you just have to hot glue / epoxy that cover from the back and you are money. Looks clean and stock.
I have an old 64 GB thumbdrive that might find a new home. Maybe a 1.8" usb HDD would fit in there with the battery, without the battery who knows.
Literally just got in the mail the Motorola 89501n Photon 4G HD Station. It's legit so far...no scratches, brand new. Found it on Incredicell for $29.95. Testing it now. Will post pics if you want.
i see they have an extended battery with back too. wonder if its any good
Wow! Good eye. If you have time, I would love to test some USB devices on that. namely, I wanted to see if standard USB controllers would work with it. If you have an Xbox controller, try that. If not, you can pick up a USB controller from Radio Shack just to test, and then return it for a full refund.
I know it's asking a lot, but it's one of the things holding me back from buying this.
bradleyw801 said:
Wow! Good eye. If you have time, I would love to test some USB devices on that. namely, I wanted to see if standard USB controllers would work with it. If you have an Xbox controller, try that. If not, you can pick up a USB controller from Radio Shack just to test, and then return it for a full refund.
I know it's asking a lot, but it's one of the things holding me back from buying this.
Click to expand...
Click to collapse
I work next to a Radio Shack in the mall and I know the manager, I'll ask to try it out in store lol.
Here is a picture of the dock. yea, i know my TV stand is dusty. the dock works, but i messed up my webtop installation so i'm working on getting that up lol. it mirrors fine.
30 bucks? That's honestly it? Lol, I feel ripped off now. Sprint charged me 70 for mine. I'm not sure about xbox controllers working but I know usb mice do. (Played Quake with usb keyboard and mouse)
flawlessbmxr said:
I work next to a Radio Shack in the mall and I know the manager, I'll ask to try it out in store lol.
Click to expand...
Click to collapse
I know it's only been a day, but I don't want to miss that deal, any luck with this?
bradleyw801 said:
I know it's only been a day, but I don't want to miss that deal, any luck with this?
Click to expand...
Click to collapse
PC USB controller works. i didn't have time to try an xbox controller.
nice. think ill pick that one up today. thanks for the info
That's a great price. I think I'll pick one up for my Dad.
i noticed that deal yesterday. i did the google shopper search for the dock lol. i just cant see myself paying $100 for a piece of plastic that just holds my phone and extends my usb options. 30 is a lot more reasonable. i was hoping to find someone who actually bought it and tested it before i did. i have never heard of that site before and was a little unsure about sending them my money...
*in short. thanks for posting this info!
Wow great! Thanks! I'm going to buy one and try it out!
flawlessbmxr said:
PC USB controller works. i didn't have time to try an xbox controller.
Click to expand...
Click to collapse
Dude that's awesome! I have one on the way now. Thanks for being the guinea pig for all of us.
Do you know if you have to remove the "webtop over HDMI" hack for this dock to work?
Beware - Only Sent Wall Charger
Buyer Beware. I ordered one of these and only the wall charger arrived in a bubble envelope. They charge 9.99 for shipping and sent it in a $2.48 cent envelope.
j.kemp said:
Buyer Beware. I ordered one of these and only the wall charger arrived in a bubble envelope. They charge 9.99 for shipping and sent it in a $2.48 cent envelope.
Click to expand...
Click to collapse
did you contact them? If so what was their response?
Yes I did - Still Waiting
Yes, I contacted them via email on their website and called the phone number. I got a recording of some dude talking about he is busy. The website ask to wait forty eight hours for a representative. If I don't here back from them I'm going to charge the sale back.
The name on the envelope saids MyTechSolution. But his voice mail saids something else. Thats three different names so far.
Hopefully this is a mistake they can straighten out. All seems rather un-professional at this point. I have seen this before. They have about thousand items, which is enough for people to get their item and then spread the word via forum. They soon take in orders for 10,000 and run off with the money. In this case the wall charger creates a tracking number and buys more time.
I ordered both the hd dock and the car dock on 2/1 and received them both on 2/7. No problems. Genuine Motorola. Both work as expected. I do prefer the car dock over the hd dock and i think the remote is a joke
cuejunky said:
I ordered both the hd dock and the car dock on 2/1 and received them both on 2/7. No problems. Genuine Motorola. Both work as expected. I do prefer the car dock over the hd dock and i think the remote is a joke
Click to expand...
Click to collapse
cuejunky,
Did your car dock come with the special cable that combines USB and Audio connectors?
No. Just the dock
Sent from my MB855 using Tapatalk
Got an Email Response
Updating failed shipment:
Their representative emailed me apologizing and said they would send the dock out right away and that I can keep the wall charger, even though the right item will include a wall charger.
Wish me luck.
I have this weird thing that just started today were the prime is connected to the charger and it won't say is its charging but it is very slowly and led won't turn on. Anyone else with the same problem?
Any solutions?
Sent from my Transformer Prime TF201 using xda premium
mcslamer said:
I have this weird thing that just started today were the prime is connected to the charger and it won't say is its charging but it is very slowly and led won't turn on. Anyone else with the same problem?
Any solutions?
Sent from my Transformer Prime TF201 using xda premium
Click to expand...
Click to collapse
I have two primes, one grey which is mine and one champagne that I purchased for my girlfriend. I started having the same problem as you with my charging kit. The prime is supposed to show that it is charging when you look at the battery status on the notification bar or when viewing the battery status in the os. It turns out I have a bad cable. I confirmed this buy switching the the cable but not the power adapter. I am looking for an after markert power cable that hopefully will be constructed better. In the meantime I will call Asus to see if they will cover a replacement. If you say yours is slowy charging I think the your problem may be with the power adapter. Unless it a more serious issue like the battery connector or the battery itself which would require you to send it in for repair...
I had the same problem that started yesterday after the update (coincidence??). It took several hours to charge where I couldn't use it. No notification that it is charging either. Turns out my problem is the cable as well because I tested my prime with my friend TF101 cable and I hear the ding when it connects and it charges. Going to contact Asus support to see if they will send a replacement. You can buy one at Office Depot for $29 though.
Spoke to Asus support and I'm suppose to send back the cable for them to look at and then they would send me a replacement. Looks like the prime may be unusable for a while now. Anyway going to have to charge mine with my friend's charger til mine comes back.
Just be thankful they didn't tell you to send the entire device back... as much as I love ASUS's gear, they really have some bad tech support at times.
Had a laptop, with a bad power brick.. verified by using another power brick without problem.. and they made me send EVERYTHING back.. was without a laptop for almost 6 weeks while the idiots at their Jeffersonville, IN repair facility damaged the laptop even more... eventually one of their customer reps saw my endless ranting and squared it all away...
ASUS has always been good at fixing issues in the long run, but the short run they still have a few reps that can't think for themselves, and 'stick to the script'. I'm glad to see Gary is hanging out over here to address issues on XDA. Least they're on top of things with regards to this.