[Q] Power + Volume down = dead phone? - Atrix 4G Q&A, Help & Troubleshooting

Dear XDA sages,
This morning, I turned on my Atrix. I was still a bit sleepy, and I must've held the volume rocker while pressing power.
For a very brief moment, I saw something that said "NVflash", then the screen turned black. I waited for a while, but nothing else happened. Ever since then, the screen has been blank, and it's seemingly just dead.
Now, pressing "power" won't shut it down, or boot it, or anything. I've plugged the phone in to charge, as that usually wakes it up, but not this time. The only other option I see now is to take the battery out, but I thought I'd ask around first lest I really brick my phone that way.
I should note that I was not attempting to flash or root or unlock anything, the phone is still on "stock" 2.2.2 FroYo, no modifications made.
Your help is greatly appreciated.

Pull the battery.....as long as you dident do anything else you should be fine.
Sent from my MB860 using Tapatalk

Just pull your battery and put it back.. you are safe, nothing happened....

+1 and +1
As these guys said, as long as you didn't do anything else, it should be okay.
maulich said:
Pull the battery.....as long as you dident do anything else you should be fine.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
zigbee_chitti said:
Just pull your battery and put it back.. you are safe, nothing happened....
Click to expand...
Click to collapse

Thanks very much, everyone! That worked. Any ideas what state my phone was in just then?

joyware0 said:
Thanks very much, everyone! That worked. Any ideas what state my phone was in just then?
Click to expand...
Click to collapse
All you did was enter the boot menu by holding volume down while powering on. When NVflash showed up, if you keep pressing volume down you will go through the menu. You select an option by pressing volume up.
Sent from my MB860 using XDA App

I didn't see anything of the boot menu, though, just a blank screen. Anyway, it's fixed now. Cheers!

Related

[RESOLVED] Hot Restart, now phone won't turn on! HELP!

The market was acting a little flaky on my Evo3D, so I thought I'd reboot the phone. I recently flashed ViperROM RC 1.3, so now I get the option to "Hot Restart". Sure, why not I thought. So I choose the "Hot Restart" option. And my phone never came back on.
Tried every combination I could think of, pulled the battery, held the power button down for a minute, held volume down and the power button.. Nothing happens. No flickering of the screen, no lights, nothing.
If I plug it into AC, the charge light comes on red, stays red for a few seconds, turns green, then turns off. The battery was fully charged when I tried to reboot it.
If I plug it into a PC, and issue an "adb devices", I get the following:
D:\Downloads>adb devices
List of devices attached
HT16CHX00895 recovery
Recovery?!?
I can adb shell into the phone, and it looks like I have root (I get a "/ #" prompt).
I can push/pull from the phone.
I tried all combinations of adb reboot (with and without bootloader or recovery), and while it does reboot the phone (and the screen DOES flicker at this point), it just goes dark and again and appears to shut down (but adb devices still shows it as in recovery mode).
After about a minute, the phone appears to go to full sleep mode, and adb disconnects.
I've searched google and xda-developers, and can't find ANYTHING about this.
Anyone have ANY ideas???
Getting desperate here folks!
Scott
This happened to me as well. I dont really remember how I got phone to turn on but I did. Try pulling battery for longer duration. I do know that I pulled the battery. I will try and think more of what I did when it happened to me. So you cant get into the bootloader or recovery?
Sent from my PG86100 using XDA Premium App
adb reboot usually works for me when i get stuck during hot restart... pull the battery and wait 10-15 seconds then press the power button for like 3 seconds, put the battery back in and see if that helps
thesparky007 said:
adb reboot usually works for me when i get stuck during hot restart... pull the battery and wait 10-15 seconds then press the power button for like 3 seconds, put the battery back in and see if that helps
Click to expand...
Click to collapse
Thanks for your assistance.
I pulled the battery, let it sit for about 2 minutes, held the power button down for 15 seconds, put the batter back in, hit the power button again for 5 seconds. Nothing.
Scott
Sometimes you'll need to hold the power button down for more than ten seconds, with the battery in of course.
smark72 said:
This happened to me as well. I dont really remember how I got phone to turn on but I did. Try pulling battery for longer duration. I do know that I pulled the battery. I will try and think more of what I did when it happened to me. So you cant get into the bootloader or recovery?
Click to expand...
Click to collapse
I pulled the battery, let it sit for several minutes, put the battery back in, held down the volume down and the power button. Nothing
No, I can't get anything anything on the phone. Absolutely nothing happens when I hit the power button, no led's blink, the screen doesn't flicker, nothing.
ADB does appear to work. ADB REBOOT does make the phone reboot, and it does make the screen flicker, but then it just goes dead again.
Thanks for your help!
Scott
phatmanxxl said:
Sometimes you'll need to hold the power button down for more than ten seconds, with the battery in of course.
Click to expand...
Click to collapse
I just tried holding it down for about a minute.. Nothing
Thanks for your help,
Scott
Delvorak said:
I pulled the battery, let it sit for several minutes, put the battery back in, held down the volume down and the power button. Nothing
No, I can't get anything anything on the phone. Absolutely nothing happens when I hit the power button, no led's blink, the screen doesn't flicker, nothing.
ADB does appear to work. ADB REBOOT does make the phone reboot, and it does make the screen flicker, but then it just goes dead again.
Thanks for your help!
Scott
Click to expand...
Click to collapse
Try what the other poster said. When I read it I kind of remember holding the power button in for a little once I replaced the battery after the pull. I recall holding the power button for more than 5 sec, letting go then hit power again and it finally came on. If that doesnt work maybe you can pm the dev from viperrom and ask for help.
Sent from my PG86100 using XDA Premium App
There was a thing where some people needed to pull their sdcard for some reason.... Once powered up without it you could shut down and restart and put it back and we're all good.... I needed to once, though the charge light never came on for me... Worth a shot
Sent from my PG86100 using XDA App
I have never used ADB before but could you push a PG86100 update zip if there was one on your sd card or does that have to be done through the bootloader?
Sent from my PG86100 using XDA Premium App
daneurysm said:
There was a thing where some people needed to pull their sdcard for some reason.... Once powered up without it you could shut down and restart and put it back and we're all good.... I needed to once, though the charge light never came on for me... Worth a shot
Click to expand...
Click to collapse
Progress! Removing the sd card makes the
adb reboot bootloader
command work, so I can get into the bootloader now... but , if I select reboot, it goes back to doing the same thing.... and I select bootloader, and then recovery, it does the same thing.
Trying a bunch of other stuff, nothing's panning out yet.
Any ideas now that I can get into bootloader?
Thanks!
Scott
Delvorak said:
Progress! Removing the sd card makes the
adb reboot bootloader
command work, so I can get into the bootloader now... but , if I select reboot, it goes back to doing the same thing.... and I select bootloader, and then recovery, it does the same thing.
Trying a bunch of other stuff, nothing's panning out yet.
Any ideas now that I can get into bootloader?
Thanks!
Scott
Click to expand...
Click to collapse
can you read anything on your sd card when you plug in the usb? I would guess not if you cant see the screen to choose storage instead of charge only. Sounds like somehow flashing a stock update.zip would get you going again, I just wouldnt know how to do it. Can you put your sd card in an adapter for pc to get the PG86100 image on it then place it back into your phone and run it from bootloader?
Sent from my PG86100 using XDA Premium App
do a battery pull and hold down the power for 10 seconds with the battery out, put the battery back in and hold volume up and press and hold power until it turns on
if that doesnt work, flash a new recovery through adb and see if it boots up
Delvorak said:
Progress! Removing the sd card makes the
adb reboot bootloader
command work, so I can get into the bootloader now... but , if I select reboot, it goes back to doing the same thing.... and I select bootloader, and then recovery, it does the same thing.
Trying a bunch of other stuff, nothing's panning out yet.
Any ideas now that I can get into bootloader?
Thanks!
Scott
Click to expand...
Click to collapse
So, hboot works, adb works...does fastboot work?
Either way, I'd flash a recovery and a rom....I was also thinking maybe refresh hboot, but, if you are getting to the bootloader I don't think it's corrupted, but, maybe the other parts are....
I'd start with recovery and a rom...if no luck there flash another hboot on top. I'm a big fan of the eng hboot.
Problem solved!
It was the battery, somehow. When I got home from work, I swapped out the chinese knockoff battery with the original stock battery, hit the power button, and it started right up. Swapped out for the same knockoff battery, and it won't start again. WTF?
Anyway, thanks everyone for your suggestions, I appreciate it!
Scott
Delvorak said:
Problem solved!
It was the battery, somehow. When I got home from work, I swapped out the chinese knockoff battery with the original stock battery, hit the power button, and it started right up. Swapped out for the same knockoff battery, and it won't start again. WTF?
Anyway, thanks everyone for your suggestions, I appreciate it!
Scott
Click to expand...
Click to collapse
when the battery gets depleted completely you need to charge it a while for it to be able to start up again may be thats what happened...

[Q] Secondary Download Mode? Whats the deal? *PIC

Every once in a while this "download mode" comes up. I had left my phone in my room and it died while i went quickly to the neighbors. When I came back, I found my phone in this download mode. Ive seen it before and I get to it randomly. Any insight?
When you turn on your phone by holding the vol+/- and power with the USB plugged in, this is what shows up. So I'm guessing that's what's happening.. I'm not sure. Wait for an expert on the subject.
Blaze9 said:
When you turn on your phone by holding the vol+/- and power with the USB plugged in, this is what shows up. So I'm guessing that's what's happening.. I'm not sure. Wait for an expert on the subject.
Click to expand...
Click to collapse
heres the thing. My phone was completely untouched and the charger was not plugged in. Its a totally different download mode.
So, I've seen this particular download mode come up when I go into download using the adb reboot download command. The volume up-down method brings up the download mode with the number of flashes and the other warnings. Not sure what the difference is.
Sent from my SAMSUNG-SGH-I777 using XDA App
Is it a stock ROM or you have any other ROMs and a custom kernel? AFAIK, The only way to enter download mode other than the physical key combination is to let the kernel know before it is rebooting - like 'adb reboot download' and using some custom options found in other ROMS..
Sorry, i have Serendipity 8 and kernel is Entropy. Ive experienced the same on UnNamed as well. Not a big deal. Its just a pain having to pull the battery because its a tad hard to remove it from the case.
eddies92 said:
Sorry, i have Serendipity 8 and kernel is Entropy. Ive experienced the same on UnNamed as well. Not a big deal. Its just a pain having to pull the battery because its a tad hard to remove it from the case.
Click to expand...
Click to collapse
I think you don't need to pull the battery out. Keep pressing the power button until the phone switches off. Again press the power button so that the phone boots again..
I tried that with no luck lol
vineethrp said:
I think you don't need to pull the battery out. Keep pressing the power button until the phone switches off. Again press the power button so that the phone boots again..
Click to expand...
Click to collapse
eddies92 said:
I tried that with no luck lol
Click to expand...
Click to collapse
This does work to reboot the phone without pulling the battery. You can also hold the power button until you see the first boot logo.
I have no problem rebooting from download mode by holding the power button. Usually takes about 10-15 seconds to work.
Sent from my SAMSUNG-SGH-I777 using XDA App

my phone won't turn on!

i've had the phone for about 7 days and everything was fine until tonight when i tried to use my phone. the phone won't power on anymore.
i plugged it in for a couple of hours and it still didn't turn on. the battery wasn't low when it died. i also tried holding the volume down button then powering on. I even tried plugging it into the usb. i don't know what else to do.:crying:
is it rooted or unlocked? if so which freegee is it unlocked with? you could always join the irc channel for some help. it may be faster through that
sawdey21 said:
is it rooted or unlocked? if so which freegee is it unlocked with? you could always join the irc channel for some help. it may be faster through that
Click to expand...
Click to collapse
it's completely stock and untouched.
kneemahp said:
i don't know what else to do.:crying:
Click to expand...
Click to collapse
Return it.
Sent from my LG-E970 using Tapatalk 2
My brother actually has a completely stock one and is complaining if the same problem to me. I just told him to return it for a new one. Mine is rooted + unlocked and not suffering from any problems. Possibly a hardware problem or overheating?
My friend just had the same issue this morning,
the phone was very hot and wouldn't turn on.
we tried pressing pwr+voldown and nothing happened. then tried pwr+volup and it then showed the LG log but as soon as we let go of any of the button the logo disappears and nothing else happens.
charging also didn't help
*his phone is un-rooted. So i told him to contact Rogers wireless.
bayardo2001 said:
My friend just had the same issue this morning,
the phone was very hot and wouldn't turn on.
we tried pressing pwr+voldown and nothing happened. then tried pwr+volup and it then showed the LG log but as soon as we let go of any of the button the logo disappears and nothing else happens.
charging also didn't help
*his phone is un-rooted. So i told him to contact Rogers wireless.
Click to expand...
Click to collapse
Sounds like a soft brick. Happened to me a few times. Tell him not to worry. LGNPST would fix this.
Edit: didn't see that it was unrooted. Yeah I think you told him the right thing. That shouldn't happen if he hasn't done anything to his phone.
I have had this happen several times.
If you press (or hold) the power button, do you see a cheap white "battery charging" animation?
I can't say exactly what, or why, it works, but keep at it. I think the magic trick is to hold the power until the LG logo has appeared and the boot animation is about to (or has) started.
Sorry I can't be more specific, but I was panic stricken every time. If this is happening to you, then you understand what I mean.
I hope this helps someone. This phone seems to be full of issues... I'm just hoping the software it's the cause, and not the hardware.
Haraldr Blaatand said:
I have had this happen several times.
...
I hope this helps someone. This phone seems to be full of issues... I'm just hoping the software it's the cause, and not the hardware.
Click to expand...
Click to collapse
Same problem for me, phones stops responding unexpectedly, could be that it's power-off by itself but in order to power-on it I need to press power button for a long time ~30 sec. I was thinking that it's because of SnowJB custom Rom but it seems not, the strange thing that it starts only few days ago and appeas almost every day. May be it's needed to format internal or external SD card to fix it?
romrak said:
Same problem for me, phones stops responding unexpectedly, could be that it's power-off but itself but in order to power-on it I need to press power button for a long time ~30 sec. I was thinking that it's because of SnowJB custom Rom but it seems not, the strange thing that it starts only few days ago and appeas almost every day. May be it's needed to format internal or external SD card to fix it?
Click to expand...
Click to collapse
Yea I have the same issues I tried everything to fix but it always just starts again
Sent from my LG-E970 using xda premium
My LGE971 doesn't turn on
Hello there
My Optimus g E971 doesn't turn on.. it was shut down with low battery ..i tried to put back on charger but it's not charging.
I tried to use different charger , different cable but nothing worked.
I tried pressing volume up/down and power button keys simultaneously but still i got nothing.
There is no lg logo or no back light coming on the screen.
I am confused ..
Plz help guys..
That sounds like you need new battery
Sent from my LG-E970 using xda app-developers app

[Q] (Q) Possibly bricked my i717

My phone boots up for 5 seconds to the samsung screen and then it shuts off. I can not get into recovery. I tried going into download mode,but when it enters download mode approx 5 sec and then it shuts off not enough time for odin to run. My battery is fully charge. What should I do?:crying:
Does it vibrate and restart as well?
Could possibly be the power button is stuck. Happens sometimes.
And since it Powers up ... It is not bricked.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Bubbajoe40356 said:
Does it vibrate and restart as well?
Could possibly be the power button is stuck. Happens sometimes.
And since it Powers up ... It is not bricked.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
it vibrates but does not reboot after the first boot
Stuck power button. . . or flashed an incomplete Rom from a bad download. . .just guessing because you didn't say what you did that led up to this.
How about a little insight on events leading up to the issue.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Bubbajoe40356 said:
How about a little insight on events leading up to the issue.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
Last night i flashed Xylon 2.5 unOfficial Rom for quincyatt from ManelScott4Life off his site and then i flashed the recent 4Ace kernel and it was working perfectly for I used it for a couple hour before going to sleep. As I was listening to music on the way to school. It shut off and until now i need to take battery out n put back in order for it to boot for 5 seconds n shuts off again
Odd....But I still would not rule out a stuck button.
If you have a good backup that you can restore, you might could try a wipe and reflash of that backup.
The real test will be if you can boot into your recovery and it stays there. If it does not, then the problem leans toward a button issue again.
And of course, the battery could also be causing trouble. We have had failed batteries act the same as you describe. If you have a spare, try it. If not, plug the device into AC power and attempt the boot into recovery.
Either way, if the phone stays in recovery, you have a battery issue, or corrupted rom...g
What he said^^^
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
gregsarg said:
Odd....But I still would not rule out a stuck button.
If you have a good backup that you can restore, you might could try a wipe and reflash of that backup.
The real test will be if you can boot into your recovery and it stays there. If it does not, then the problem leans toward a button issue again.
And of course, the battery could also be causing trouble. We have had failed batteries act the same as you describe. If you have a spare, try it. If not, plug the device into AC power and attempt the boot into recovery.
Either way, if the phone stays in recovery, you have a battery issue, or corrupted rom...g
Click to expand...
Click to collapse
very much appreciated guys it was a button problem
Yea!
What do we win?
Glad you got it fixed up.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Same Problem
I have a question. I have the same exact problem as the OP. However in my case I dont know what happened to the phone as someone just gave it to me since it didnt work and I have a Note they figured I could use it for parts. That aside At first i tried everything and no go. But today i was able to put it into download mode and like 5 seconds into it it shuts off. My main question is how do you know if the button is stuck 1. 2. How do you fix that?
Edit: well i opened my phone up and cleaned out the button and rubber thing and it did the trick! You guys are my heroes!!!:thumbup:
Glad we could help
Great you got it fixed. Enjoy.
Sent from my Big Ass Outlaw Phone
Ktracho316 said:
I have a question. I have the same exact problem as the OP. However in my case I dont know what happened to the phone as someone just gave it to me since it didnt work and I have a Note they figured I could use it for parts. That aside At first i tried everything and no go. But today i was able to put it into download mode and like 5 seconds into it it shuts off. My main question is how do you know if the button is stuck 1. 2. How do you fix that?
Edit: well i opened my phone up and cleaned out the button and rubber thing and it did the trick! You guys are my heroes!!!:thumbup:
Click to expand...
Click to collapse
How did you clean out your button? I have the EXACT same symptoms, but my rubber buttons in the case, and white power button appears to be clean. I can hear the button itself make contact. I can't get to recovery mode, but I can hit download mode for 5 seconds.
leaving the casing of the phone removed, I have the same exact symptoms so it Has to be the button itself... *shrug
the button gets stuck even when you still hear/feel it clicking. open the phone and blast it with duster. Press and depress the button rapidly many times till it frees internally
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app

Boot loop issue

So, ever since i updated to a 4.4 rom ive been having some boot loop issues. In the past i just had to plug the phone in and itd boot right up. But today it seems to have gotten into a pickle.
About every 7 or so seconds it reboots itself back to the white HTC splash screen. I can get into fastboot, but after a few seconds it reboots again, and i cant get into recovery at all because its rebooting so fast.
Any ideas on how to fix it, and any ideas on how to prevent it from happening in the future
Bigandrewgold said:
So, ever since i updated to a 4.4 rom ive been having some boot loop issues. In the past i just had to plug the phone in and itd boot right up. But today it seems to have gotten into a pickle.
About every 7 or so seconds it reboots itself back to the white HTC splash screen. I can get into fastboot, but after a few seconds it reboots again, and i cant get into recovery at all because its rebooting so fast.
Any ideas on how to fix it, and any ideas on how to prevent it from happening in the future
Click to expand...
Click to collapse
Have you tried to factory reset>?
thayl0 said:
Have you tried to factory reset>?
Click to expand...
Click to collapse
How would i do that? i cant get it into recovery, and i cant get it to stay in fastboot for more than a few seconds
Factory reset is in the bootloader. Can you get into that.
thayl0 said:
Factory reset is in the bootloader. Can you get into that.
Click to expand...
Click to collapse
Thats what i mean by fastboot(my bad), so no. It reboots after just a few seconds
Bigandrewgold said:
Thats what i mean by fastboot(my bad), so no. It reboots after just a few seconds
Click to expand...
Click to collapse
Is it possible without those few seconds to some how get it to reset.. If not there really isn't anything you can do. You'll half to take your phone for a replacement.
Only other thing your can try is to fastboot a RUU
Bigandrewgold said:
So, ever since i updated to a 4.4 rom ive been having some boot loop issues. In the past i just had to plug the phone in and itd boot right up. But today it seems to have gotten into a pickle.
About every 7 or so seconds it reboots itself back to the white HTC splash screen. I can get into fastboot, but after a few seconds it reboots again, and i cant get into recovery at all because its rebooting so fast.
Any ideas on how to fix it, and any ideas on how to prevent it from happening in the future
Click to expand...
Click to collapse
Had this same problem, it can really be a pain to try to fix. Does the charging light come on when plugged in?
zach p said:
Had this same problem, it can really be a pain to try to fix. Does the charging light come on when plugged in?
Click to expand...
Click to collapse
I helped you with your problem. <3
Bigandrewgold said:
How would i do that? i cant get it into recovery, and i cant get it to stay in fastboot for more than a few seconds
Click to expand...
Click to collapse
Are you able to power it down completely by holding the power button or get into the bootloader by holding the volume down button?
durgis said:
Are you able to power it down completely by holding the power button or get into the bootloader by holding the volume down button?
Click to expand...
Click to collapse
He already stated that
thayl0 said:
He already stated that
Click to expand...
Click to collapse
Thanks, I didn't realize that the bootloader was rebooting as well. Sounds like he's got hardware issues.
Sounds like a hardware issue to me as well. You have a warranty? Otherwise you could try taking it apart and see if the battery has a bad connection or something. I have a feeling it's the soc or something like that though. I feel like the fact that it's happening since you updated to 4.4 is probably a coincidence.
Sent from my Droid DNA using Tapatalk Pro
So, i feel that it may be my power button going bad in some way. Because before it goes into the bootloop the 3 hardware buttons flash, as if the power button is being held down, and ive found that to get out of the bootloop i can just 'pump' the power button
Bigandrewgold said:
So, i feel that it may be my power button going bad in some way. Because before it goes into the bootloop the 3 hardware buttons flash, as if the power button is being held down, and ive found that to get out of the bootloop i can just 'pump' the power button
Click to expand...
Click to collapse
Holding the power button down always makes the buttons flash.
thayl0 said:
Holding the power button down always makes the buttons flash.
Click to expand...
Click to collapse
no... it does it by itself, when im not touching the power button
Bigandrewgold said:
no... it does it by itself, when im not touching the power button
Click to expand...
Click to collapse
Sorry misunderstood
Do you think, maybe, the power button is bad. I've seen a few reports of this.
Sounds to me like it's stuck, pressed. That would cause the repeated reboots, lights flashing, etc.
Edit-- I see you already suspect this is the problem. Never mind...
Well, i flashed back to a 4.3 sense rom yesterday and havent experienced the bootlooping issues since. For reference, before i switched back it got to the point that it was doing it twice an hour
So hopefully it is a software issue and not a hardware issue(knock on wood), id rather not go through the hassle of paying my deductible and getting a new phone

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