Guys,
Here is a strange one. I started having problems with my Rezound and I am past the 30 day amazon return window to get a replacement from them, so I called Verizon about getting them to send me a replacement, after some resistance on their part I got them to ship me a like new replacement. They told me over the phone it would be a new unit since the phone is so new they don't have returns yet. Well, I got the phone and it was obviously not new, there were test stickers on the plastic wrap it came in, but looked just like a new one so I figured no biggie. I powered it on, updated the software and the went to add my work email. This is where the strangeness began. I clicked on the email link on the home screen and said it was checking for existing email accounts, which it always does, but this time it came back with a stranger's yahoo account that is not mine. I did a factory reset and wipe from the hboot and the same thing happens, it always pulls up someone else's email account. Do they tie email accounts to the phone's IMEI? I don't know how else to explain this. I am planning on calling them today and requesting a brand new device, I don't know if they will send me one, but I am not comfortable with it being tied to someone else's email account. Makes me wonder if my email accounts are showing up on the two units I had to send back to amazon.
Any input is appreciated,
Y2J
Check /sdcard for the mail files, clear data on the mail app, and / or format the internal SD card. That should fix the problem.
I don't have an SD card inserted yet. The clear data button is greyed out on the mail app, and I tried to format the internal storage and it still asks me if I want to restore the foreign yahoo account when I go to add my accounts...
What about running the proper RUU.exe to completely wipe & reset the phone?
walloftvs said:
What about running the proper RUU.exe to completely wipe & reset the phone?
Click to expand...
Click to collapse
Didn't try that, they are sending me another replacement, but maybe I will try that in the mean time. Doesn't matter as long as they get this phone back in one piece.
y2jdmbfan said:
I don't have an SD card inserted yet. The clear data button is greyed out on the mail app, and I tried to format the internal storage and it still asks me if I want to restore the foreign yahoo account when I go to add my accounts...
Click to expand...
Click to collapse
Someone probably unlocked/rooted that phone and has data sitting in /system or something crazy like that. RUU is the beat all end all
y2jdmbfan said:
They told me over the phone it would be a new unit since the phone is so new they don't have returns yet.
Click to expand...
Click to collapse
What a bunch of BS that is. When my phone was only 2 weeks old, it started overheating badly & killing the battery in like 3 hours.
I called VZ & they told me the only option was to send me a refurb & this was before Christmas. I told them to blow me I'm not taking a refurb to replace a 2 week old phone, I want a new one or I will return this one for a refund.
They finally did give in and send me a new one but it was a struggle.
y2jdmbfan said:
I don't have an SD card inserted yet. The clear data button is greyed out on the mail app, and I tried to format the internal storage and it still asks me if I want to restore the foreign yahoo account when I go to add my accounts...
Click to expand...
Click to collapse
Fyi, /sdcard is actually the internal storage. Also,You ought to call and give them hell for sending someones personal data out on a refurb. That isn't OK.
walloftvs said:
What about running the proper RUU.exe to completely wipe & reset the phone?
Click to expand...
Click to collapse
I think that's the only way to fix that problem.
When I gave my Wife my Droid Charge, that is what I had to do to clear out my gmail account.
dbutters said:
Fyi, /sdcard is actually the internal storage. Also,You ought to call and give them hell for sending someones personal data out on a refurb. That isn't OK.
Click to expand...
Click to collapse
Or send a nice note to the email address that keeps popping up on your phone and let them know what is going on. Maybe you two can split the restitution haha.
Man I'd be one angry beaver if that was my email address on the phone. Didn't this just happen with a bunch of tablets not too long ago?
walloftvs said:
Or send a nice note to the email address that keeps popping up on your phone and let them know what is going on. Maybe you two can split the restitution haha.
Man I'd be one angry beaver if that was my email address on the phone. Didn't this just happen with a bunch of tablets not too long ago?
Click to expand...
Click to collapse
Yes it happened with some xooms
I would give them hell for not giving me.a new phone and let them know that that aren't doing their job with wiping the phones
Sent from my ADR6425LVW using Tapatalk
I guess this is a lesson for us all, before sending your phone in, install the latest RUU.
jmorton10 said:
What a bunch of BS that is. When my phone was only 2 weeks old, it started overheating badly & killing the battery in like 3 hours.
I called VZ & they told me the only option was to send me a refurb & this was before Christmas. I told them to blow me I'm not taking a refurb to replace a 2 week old phone, I want a new one or I will return this one for a refund.
They finally did give in and send me a new one but it was a struggle.
Click to expand...
Click to collapse
So it was a happy ending.
EmerikL said:
I guess this is a lesson for us all, before sending your phone in, install the latest RUU.
Click to expand...
Click to collapse
*** Assuming your phone is still in a state where you can perform something like that.
feralicious said:
So it was a happy ending.
Click to expand...
Click to collapse
LOL, yes it was but it really annoyed me how I had to fight to get it.
My phone was like a week an a half old, & two different local VZ stores flat out refused to simply go in the back & grab me a new one to replace mine.
MrSmith317 said:
Check /sdcard for the mail files, clear data on the mail app, and / or format the internal SD card. That should fix the problem.
Click to expand...
Click to collapse
I can't find the mail files. I also tried to go into the settings to clear the cache and data as I had to do that for the gmail app but I don't have that option. Tried to add a different email can't connect to server. It's the yahoo mail accounts giving me trouble.
But actually, after reading this thread I think I'll RUU to get rid of it all since I'm switching off AT&T for internet and going with gmail from now on.
Guys,
Finally found a different source to download the RUU, FileFactory is a joke...Anyways, I flashed the RUU 2.01 and guess what? On the main setup wizard what pops up again? The same Yahoo account that was popping up before! My guess is that Verizon is somehow tying IMEI numbers to email accounts or something to that effect...I'm not gonna lose sleep playing around with this one much since I will have another one tomorrow. If it happens again, I will demand a brand new phone for my troubles.
Y2J
y2jdmbfan said:
Guys,
Finally found a different source to download the RUU, FileFactory is a joke...Anyways, I flashed the RUU 2.01 and guess what? On the main setup wizard what pops up again? The same Yahoo account that was popping up before! My guess is that Verizon is somehow tying IMEI numbers to email accounts or something to that effect...I'm not gonna lose sleep playing around with this one much since I will have another one tomorrow. If it happens again, I will demand a brand new phone for my troubles.
Y2J
Click to expand...
Click to collapse
Interesting. When I was poking around in root explorer I found files that I would have thought would have gotten wiped when I first unlocked or later relocked and unlocked phone. I don't think it wipes like it claims.
Which sucks cuz I wanted to run the RUU to start fresh and not have leftover folders and files from apps I've decided I don't want on my phone any more.
So you ran the RUU and it still left files behind??
jmorton10 said:
So you ran the RUU and it still left files behind??
Click to expand...
Click to collapse
All I can say is that it still asked me if I wanted to restore someone's strange yahoo email account when I went through the setup wizard and then any time I went back to add a new email account. My suspicion is that somehow the yahoo email address is linked to the IMEI on the phone, or running the RUU, wiping the phone isn't erasing everything. But it never asks me about my email accounts that I added, so that is why I think it is probably the email address linked to the IMEI somehow.
Y2J
Related
So I found a GSII on the train today, Nobody to been seen so I picked it up and took it with me, Got home to discover a lock screen, No smudges on the screen to guess the lock. Look at the SD Card there's a few images of a kid and some toys but that is all, Im guess everything else is on the internal memory.
Anyway to unlock this device and get any info to contact the owner, Tried the networks, they said it has not been reported as lost or stolen.
Not the kind of guy to keep this. I have a Galaxy Nexus
Could you try to set your phone like it doesn't ask for pin and then insert the sim card from that sgs2 to look for numbers like mom
Sent from my sgs2 running cm9 using xda app
There was no sim in the phone when I found it, Which I though was bizzare.
Bouncer5 said:
So I found a GSII on the train today, Nobody to been seen so I picked it up and took it with me, Got home to discover a lock screen, No smudges on the screen to guess the lock. Look at the SD Card there's a few images of a kid and some toys but that is all, Im guess everything else is on the internal memory.
Anyway to unlock this device and get any info to contact the owner, Tried the networks, they said it has not been reported as lost or stolen.
Not the kind of guy to keep this. I have a Galaxy Nexus
Click to expand...
Click to collapse
Wow, that's quite polite of you.
You're the reason I keep an "Owner's Info" message on my lockscreen (and other people are the reason that I use a 9-digit PIN).
I commend you for your honesty, but unfortunately I can't provide assistance.
It could have been stolen, which would explain the absence of a SIM. Maybe the previous 'owner' couldn't do anything with it either and gave up.
You might be able to flash a new ROM, but everything would be deleted...and you'd still not have the owner's info.
Good luck, sir and thank you for your honesty!
No phone numbers??? Try syncing with google... see if there are any email addresses or ANYTHING on the phone... Very honest though hats off...
I once found a phone like you did but found loads of pics of him cheating on his wife :S there was a message with HER address on so I delivered it.... I wonder what did happen to them lol
Just hand it into a cop shop or train station that you found it at...
Why all the drama?
Nyssa1104 said:
Just hand it into a cop shop or train station that you found it at...
Why all the drama?
Click to expand...
Click to collapse
For something like this I'd exhaust all possibilities to find the owner personally first, otherwise the Lost 'n Found will "lose" it, even PD's "lose" stuff. The owner is lucky that someone whom doesn't want to keep it, or sell it, has found it.
Edit: although without a sim card it's probably a drug mule's phone and you should bring a gun to the meet just in case.
Done a factory reset, Which says it will wipe data. It failed, Now I can look at teh pictures and try figure out who they are. More childrens movies on the internal stornage
Woah, how kind of you wanting to return the phone.. Only one thing comes to my mind - all phones should be trackable by their IMEI - perhaps try flashing a full wipe base ROM via ODIN (maybe pulling all the data you can thru adb first?), and perhaps try contacting samsung officials in your country about a found phone?? That is if the guy was fortunate enough to create a samsung account or something that could identify him..
EDIT: Okay I found a thread, perhaps you can try running an ADB command like this to get the contacts database??
http://www.droidxforums.com/forum/droid-x-rescue-squad/30987-acquire-contacts-via-adb.html
Pulling the contacts database is good but if adb wasn't already enabled you would have to root it with cf-root then boot into recovery and run the adb commands from it since adb is enabled in recovery by default *may have to mount data partition*
Pin is stored in the EFS folder, and no factory reset or firmware flash will touch that. Messing with EFS can have dire consequences if corrupted (no IMEI = no network connection).
But if no choice, take a look at Hellcatdroid's solution with
ADB here:
http://forum.xda-developers.com/showthread.php?t=1476634
Edit as previous poster, maybe even flash a Chainfire CF-Root kernel, and then boot into CWM recovery. Mount partitions, and use windows program "Android Commander" to file explore any system partition for more info. The EFS could backed upped and even deleted. But risks outlined earlier.
Sent from my GT-I9100 using xda premium
Wipe the thing and enjoy your new phone
Sent from my GT-I9100 using Tapatalk
borolo222 said:
Wipe the thing and enjoy your new phone
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
You should really grow up and also learn something about a thing called reading
Sent from my sgs2 running cm9 using xda app
You need to hand the phone to the police.
CrashUK said:
You need to hand the phone to the police.
Click to expand...
Click to collapse
^^
+ lots this. Let's face it, putting two and two together with the other thread where you seem desperate to transfer an IMEI from one phone to another (illegal), something doesn't sound right here.
MistahBungle said:
^^
+ lots this. Let's face it, putting two and two together with the other thread where you seem desperate to transfer an IMEI from one phone to another (illegal), something doesn't sound right here.
Click to expand...
Click to collapse
I believe you "clamped" him ...
Not been clamped on anything, On the phone there were several named files of a child (baby xxxx and little zzz stuck the names together then I looked on facebook the woman had made the boy a facebook and from there I checked her pictures, Same person and told them about there phone.
She said it was nice of me to do so, Told to me to keep it as it had been replaced, But she would be greatful if she could get the pictures so On to a flashdrive and in the post they went.
So I now have a large MP3 Player.
So congragulations on 2+2 together and getting 5.
We are not all a-holes. Despite what you think.
Sent from my GT-I9100 using XDA App
Too be fair, i did see that thread, what were we suppose to assume lol??
But fairplay... i would miss my pics more than anything
Bouncer5 said:
Not been clamped on anything, On the phone there were several named files of a child (baby xxxx and little zzz stuck the names together then I looked on facebook the woman had made the boy a facebook and from there I checked her pictures, Same person and told them about there phone.
She said it was nice of me to do so, Told to me to keep it as it had been replaced, But she would be greatful if she could get the pictures so On to a flashdrive and in the post they went.
So I now have a large MP3 Player.
So congragulations on 2+2 together and getting 5.
We are not all a-holes. Despite what you think.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
I'll give you €100 for it. ;-) But no seriously. I would.
I was nice enongh to not only try to get the phone back to the owner and data instead of being lost in the lost and found, People really shouldnt assume the worst.
Im still left with a GSII that was crushed by a bus but has a valid IMEI a GSII thats barred from network best I can do with it is use it like a iPod Touch. Or pull the battery for a spare in my Nexus.
Sent from my GT-I9100 using XDA App
eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
DHDigital said:
eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
Click to expand...
Click to collapse
If you're rooted, then make a backup and restore when done. Those settings are kept.
I made the backup already. I just didn't want to start this process and find out it would relock/s-on the phone some how. I'm just really inexperienced in this area. thanks
DHDigital said:
eh there,
So I never really did this before and I searched for info, but came up empty.
I picked up an evo lte off of ebay that is s-off/rooted (and now running meanbean 2.9), it still has the previous users name/number in it
sprint wants me to enter: ##72786## then msl
and reset it, they said it will update with new prl/etc. Well i really don't want to do an OTA and loose my settings.
so is there another way i can do this, will i be fine to do this, or has anyone have experience in doing this before?
thanks.
Click to expand...
Click to collapse
It shouldn't do an OTA, they should have only gave you the steps to change whoever's phone number to your own. I don't have all the steps of what u do around but I know you would need to go into something from the dialer and back out their number and enter yours. Then yeah, update prl and profile with what they already told u. I've done this twice when I gave my cuz my past 2 s-off eVos. I think they only gave you part of what needs to be done, the last half. unless your phone already is working under your own number. If that's it then just reset how they said. It won't OTA a rom and you never have to hit install even if an OTA actually downloaded. Never sit there and be one of these people that reads on xda but still takes an OTA.
Swyped from my eVo
i did the update before your reply. but following the steps it just resets identity of the phone, so yours will be loaded ota. There was no updating of the firmware/radios/etc as I was told on the phone. I should've known not to panic, but I like to try to do my research before I try something new. I already called sprint and gave them the new info. (She was nice, but asked me to pull the phone backing off and remove the battery. So I shouldn't have worried about it.)
long story short. phone works and now i'm sifting through a week of messages.
All they want u to do is update the profile and prl. It will do nothing to your rooted status or hurt anything. I would strongly recomend u go into Google wallet and make sure they don't have it set up. If so do a reset on the app. Then u can do a factory reset on the phone to wipe out all the other persons personal info and u can sign into your Google account. As long as u don't do a HTC software update u are not screwing up your root or Rom settings.
Sent from my EVO using xda app-developers app
DHDigital said:
i did the update before your reply. but following the steps it just resets identity of the phone, so yours will be loaded ota. There was no updating of the firmware/radios/etc as I was told on the phone. I should've known not to panic, but I like to try to do my research before I try something new. I already called sprint and gave them the new info. (She was nice, but asked me to pull the phone backing off and remove the battery. So I shouldn't have worried about it.)
long story short. phone works and now i'm sifting through a week of messages.
Click to expand...
Click to collapse
Remove the battery
Lol
The advice is free....the bandwidth, not so much
Hello,
I'm writing this as a last refuge to console myself. I got caught up in a dangerous situation today in which I had to give up my android phone i.e. Motorola Atrix 2 in order to save my life. Since all my personal and official data was stored on the sd card, which I couldn't pull out from the phone, I had activated the factory reset - including sd card formatting - before handing it over. As luck would have it, I was pressurized to give it up before the process finished so in a bid to save the data from getting into the wrong hands, I pulled out the battery while it was erasing data from the sd card according to the dialog box. My questions is: What are the chances of the sd card getting corrupted and the data becoming inaccessible? I need to know as I'm under a lot of stress because of it and there's no chance of getting it back. I had changed my google account's password the moment I reached home (after fifteen to twenty minutes) so I also the phone would have locked out. Please respond at the earliest.
Thanks.
It probably deleted some files depending on how long the dialog was up. From my past experiences sometimes I got a corrupt card (very rare) and sometimes a few files were deleted. The only thing you can do from this point is to actually check and see it any damage was done.
lEquin0xl said:
It probably deleted some files depending on how long the dialog was up. From my past experiences sometimes I got a corrupt card (very rare) and sometimes a few files were deleted. The only thing you can do from this point is to actually check and see it any damage was done.
Click to expand...
Click to collapse
It was up for 30 seconds to a minute. May be a little more. What do you think?
How much difference does it make if I change my Google account's password?
bayhosh said:
It was up for 30 seconds to a minute. May be a little more. What do you think?
How much difference does it make if I change my Google account's password?
Click to expand...
Click to collapse
Could be a lot of data was deleted but it shouldn't be corrupt as far as I know just most likely completely formatted. So yea, tell you carrier that you don't have the phone anymore. The person who took your phone will just have to create his own Google account afterwards. Call the cops? They could trace the number and whatnot. I guess I didn't understand what I was reading the first time I read the post, you were held at life or death to give up your phone? That sounds horrifying, I'm sorry.
lEquin0xl said:
Could be a lot of data was deleted but it shouldn't be corrupt as far as I know just most likely completely formatted. So yea, tell you carrier that you don't have the phone anymore. The person who took your phone will just have to create his own Google account afterwards. Call the cops? They could trace the number and whatnot. I guess I didn't understand what I was reading the first time I read the post, you were held at life or death to give up your phone? That sounds horrifying, I'm sorry.
Click to expand...
Click to collapse
Being an ordinary citizen, I don't have such luxuries available in my country so I have to do pretty much everything myself. I was and it's been a terrible experience - mostly just because of my data. If he logs in from another Google account on my phone, will he be able to access my apps/contacts? I had taken the battery and sim out while it was factory resetting so he'd be asked to sign-in again, right?
Thanks a lot for your response.
bayhosh said:
Being an ordinary citizen, I don't have such luxuries available in my country so I have to do pretty much everything myself. I was and it's been a terrible experience - mostly just because of my data. If he logs in from another Google account on my phone, will he be able to access my apps/contacts? I had taken the battery and sim out while it was factory resetting so he'd be asked to sign-in again, right?
Thanks a lot for your response.
Click to expand...
Click to collapse
Really sorry to hear that!
Quite shocked as well
Well,if factory reset is complete which I believe shouldn't take upto 1 min [still,depends on your data, ]
Then,he'll have to sign in for sure!
If you've not backed up your contacts to Sd card and he doesn't know to recover it back, then you're contacts are safe!
However you should have probably tried not removing battery at that time [I know it's easier said than done, anyways I sincerely hope things go fine and also hope you are alright]
Take care
Sent from my Xperia Neo V using xda premium
Ghostfreak NB said:
Really sorry to hear that!
Quite shocked as well
Well,if factory reset is complete which I believe shouldn't take upto 1 min [still,depends on your data, ]
Then,he'll have to sign in for sure!
If you've not backed up your contacts to Sd card and he doesn't know to recover it back, then you're contacts are safe!
However you should have probably tried not removing battery at that time [I know it's easier said than done, anyways I sincerely hope things go fine and also hope you are alright]
Take care
Sent from my Xperia Neo V using xda premium
Click to expand...
Click to collapse
Yes, I'm still in shock and under a lot of stress.
Factory resetting hadn't completed and it was erasing sd card when I pulled the battery out hoping it would get corrupted. To see what happens in such a situation, I went to a friend's place today who has the same phone. We used his spare sd card of 4 gb (mine was 32gb with at least only twelve gbs free) to perform the same action. I started the factory reset with sd card formatting and pulled the battery out once it started erasing (didnt give it as much time as I had given to mine. After doing that I inserted the battery again and restarted the phone to check the sd card but it had corrupted although it didn't ask me for any gmail id. That's some relief but my card had larger storage so there are some doubts as well. *sigh*
I don't remember backing them up so I'm not sure.
I wish I could...
Thanks a lot, brothers. Do let me know what you think. Its very much appreciated.
You take care as well.
Apps and contacts data are linked to your Gmail so the guy shouldn't have access to any of your data without your Gmail account. Good news that the sd card got corrupt, at least it's safe to know there's a higher chance to know it corrupted or not.
If you backed up your contacts on sd card and he finds the vcard he will restore it into another android phone! I think the sd card will got corupted!
lEquin0xl said:
Apps and contacts data are linked to your Gmail so the guy shouldn't have access to any of your data without your Gmail account. Good news that the sd card got corrupt, at least it's safe to know there's a higher chance to know it corrupted or not.
Click to expand...
Click to collapse
Good to know that! I agree. I'm just hoping everything and everyone remains safe...
Just to be 100% safe, I would change the password to all my major information first. Things that have to do with credit cards like PayPal or ebay. But since you factory reset the phone it also removed the pass code you had put in it (I'm almost certain it does). Just watch yourself is all I can say, watch your online activities to see if he has any of your info.
lEquin0xl said:
Just to be 100% safe, I would change the password to all my major information first. Things that have to do with credit cards like PayPal or ebay. But since you factory reset the phone it also removed the pass code you had put in it (I'm almost certain it does). Just watch yourself is all I can say, watch your online activities to see if he has any of your info.
Click to expand...
Click to collapse
Working on that. I'm even watching my physical activities.
bayhosh said:
Working on that. I'm even watching my physical activities.
Click to expand...
Click to collapse
Well that's good. It sucks to have to watch your every move to avoid being treated wrongly. I hope everything goes well .
lEquin0xl said:
Well that's good. It sucks to have to watch your every move to avoid being treated wrongly. I hope everything goes well .
Click to expand...
Click to collapse
You bet!
*sigh*
Thanks a lot, brother! Its really appreciated.
Purchased a used Nexus 9 on Ebay factory reconditioned.
Unit's arrived with someone's email info associated with it.
Factory reset within Android seems to do not much of anything, I haven't done anything in recovery yet as I read that might require the registered owner's password.
Tried to unlock the bootloader so I could flash a fresh image but getting that permission is denied
What steps do I need to take to remove the other user, make myself the owner, unlock the bootloader, and rid myself of them? I'm about to email the person who's listed as the owner and see if they're willing to help in the event I need them to do something
Thanks!
What happens when you remove their email from Accounts in settings?
Sent from my XT1528
mildlydisturbed said:
Purchased a used Nexus 9 on Ebay factory reconditioned.
Unit's arrived with someone's email info associated with it.
Factory reset within Android seems to do not much of anything, I haven't done anything in recovery yet as I read that might require the registered owner's password.
Tried to unlock the bootloader so I could flash a fresh image but getting that permission is denied
What steps do I need to take to remove the other user, make myself the owner, unlock the bootloader, and rid myself of them? I'm about to email the person who's listed as the owner and see if they're willing to help in the event I need them to do something
Thanks!
Click to expand...
Click to collapse
That's a new security feature in 5.1. You either need to get the former owner's username and password, or return it for a refund.
Ace42 said:
What happens when you remove their email from Accounts in settings?
Click to expand...
Click to collapse
As I recall it didn't let me
cam30era said:
That's a new security feature in 5.1. You either need to get the former owner's username and password, or return it for a refund.
Click to expand...
Click to collapse
It's running 5.0.1
Just talked with Google support - man they're easy to contact as a note. He said since 5.0.x didn't have the feature that locks the username and password in through a HBoot factory reset so to try it there. I'm at minute 9 of waiting for the thing to reboot to see if it worked or if it's going to ask me for a password.
We shall see however
After two hours it didn't boot. Got into recovery, factory reset doesn't seem to work, plenty of errors about trying to delete folders.
Took Google's suggestion and downloaded an image that was still in the 5.0.x range and tried flashing it ... get nothing but errors PU-FAIL
Noticed the hboot version number was for the WiFi, was sold it as an LTE/CDMA... downloaded the correct WiFi-only stuff, flashing fails.
It updates BCM, then PU-FAIL and something else on everything else.
Unit doesn't boot any more.. just sits at the spinning balls screen.
Think I got a lemon...
Managed to get it to mostly flash 5.0.2 - first part flashes fine, second part fails on .sig missing, extracted and flashed everything individually - cache failed a few times, few times it flashed fine, always throws up errors in recovery that it can't write it.
I'm beginning the believe the unit was refurbed and they missed a bad EMMC
mildlydisturbed said:
Managed to get it to mostly flash 5.0.2 - first part flashes fine, second part fails on .sig missing, extracted and flashed everything individually - cache failed a few times, few times it flashed fine, always throws up errors in recovery that it can't write it.
I'm beginning the believe the unit was refurbed and they missed a bad EMMC
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Click to collapse
Return it. Never buy electronics on ebay...there is no official warranty and after 60 days, the buyer protection of paypal terminates so you have no leverage with the seller in case of problems. Also, seller refurbished items are the worst as they repair things with no finesse and dont usually do a very good job of diagnosing the issue or replace with cheap parts. I have a lot of experience in refurbishing as I am a Samsung trained technician that works for a major Canadian retailer that has licensed repair centers across the country. I often try to make money on the side by buying broken Samsung phones and tablets and going through official channels to get replacement parts. Official replacement parts are more expensive but I get them at wholesale cost. What I have learned in my years of dealing with replacement parts is that a lot of those that use chinese replacement parts often end up with more problems than they had...you often see that in screen replacements, some of the quickest and high profit margins, using chinese parts will leave you with problems such as undercalibrated screens, low precision digitizers, backlight bleeding, and such. eBay is the biggest market for those parts and a high percentage of sellers on these channels make a living off those repairs. In any case, bad idea.
Yup, initiated a return. Wasn't what I ordered (ordered LTE/CDMA version, got WiFi), bad EMMC. as far as I can tell - I can flash 5.0.2 but always getting cache errors on clear and never able to do anything.
After a few more flashing experiences I found that I had about a 90% chance of successfully flashing a partition and about a 70% chance of getting into recovery.
These of course should have been 100%.
Thing's boxed up, sitting with a return label on it in the outgoing mailbox at work. Ah well, was interesting being a nexus owner if only for a couple of days
Hello everyone,
I might have a big problem.
This morning I booted my HTC One M7 as usual, and when it finished booting it opened a browser tap with a fake whatsapp update. I closed the browser immediately, and five minutes after this, the exact same thing happened. I started thinking how this could happend, and honestly I have no clue. All my apps are from the play store, and I only download documents for school. I haven't even downloaded a new app in the last week, however 15+ of my apps aren't up to date.
I scanned my phone with malwarebytes and it couldn't find anything. I rebooted my phone after the scan, and the problem seems to be gone. I was telling this story to a friend of mine this afternoon, and my mother said that she experienced the same thing, just a couple hours before I experienced it. After further investigation, it wasn't exactly the same. When she opened whatsapp, it asked her to do a weekly back-up of her chats. At first, she closed whatsapp, but when it appeared again, she clicked yes. She wasn't very clear about this, so I don't know if it was a fake menu, or the real deal. I have also scanned her Moto g (2013), and it found no malware.
I don't know if this could be harmfull. Especially because my parents use their phones for mobile banking.
This is a screenshot of my HTC
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
zelendel said:
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
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Click to collapse
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Dark-shot said:
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Click to expand...
Click to collapse
Yeah I heard alot of people in Europe use it alot, here in the states almost no one uses it really except for kids. Most have moved to hangouts.
If I was you I would completely back up the device and then wipe everything and reflash the device.
Things like this will not be picked up by so called virus scanners.
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Dark-shot said:
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Click to expand...
Click to collapse
The key word there is almost. If you reflash the device and it comes back then it maybe something that someopne else downloaded and was shared through your network. As you said your mother also saw it so I would go through her phone as well.
There are many apps out there that do this that are in the play store. So it is all a matter of being careful.
There is a chance. If it is big or not depends on how you use your device. It could also have come from a website someone visited. Im not saying you did but many porn sites are set to infect devices when they visit them.
If it was me. I would just start from scratch with each device and make sure that all the things installed are legit.
You could also run a logcat and try to reproduce it. That would tell you what is causing it.
Doesn't seem dangerous.
JohnColston said:
Doesn't seem dangerous.
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Click to collapse
Then you have not been paying attention. Any browser pop that tells you to update an app is 99% an infected apk. It is a common practice for those that take apks and re-package them with malware
After reading more i must admit you are right.... My bad:good:
So I have to flash my phone, aren't there any other options? And if not, how do I reflash The HTC firmware to my phone?
Should I make a back-up before doing this, won't the malware spread again if I instal the back-up on my phone?
Thanks again!
EDIT:
Unfortunately, I still haven't been able to reproduce the problem.
I still haven't been able to reproduce the pop-up.
I do propably know where the problem came from, a friend of mine sent me a older version of soundcloud (the new one can't cache music). I installed that app, decided that it was to old for me and deleted it. The malware must have spread right after the first use. I'm planning on flashing my phone inthe weekend.
EDIT: I can reprodce the pop-up! It's linked to opening the app 'night mode', this app was downloaded in the official play store 2 years ago. Since then it hasn't got a lot of updates though.
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Dark-shot said:
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Click to expand...
Click to collapse
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
sdeepb said:
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
Click to expand...
Click to collapse
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Click to expand...
Click to collapse
Depending on the malware a factory reset will not remove it. In fact most malware cant be removed that way. You have to flash the whole device to get rid of it.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Click to expand...
Click to collapse
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
sdeepb said:
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
Click to expand...
Click to collapse
As he said. Here is what I would do if I was in your place. Anyone got any extra steps to add feel free to chime in. This would kinda suck for a bit.
You will need a custom recovery. And a bit of time to set up
1. Take everything off device.
2. Format full device in recovery. Not factory reset. Format system, data, internal storage and both caches.
3. Flash complete stock firmware.
4. Get root before rebooting
5. Reboot, do not connect to wifi during set up. Do not restore anything.
6. Get Catlog from the play store and run it.
7. Then continue set up. Wifi and ect. Scan backed up files with a pc virus scan but only return what you really need.
8. When restoring from TIBU install apps fresh from the market and restore data only to apps. (sucks I know but only way to be sure) make sure to delete old back and redo.
Then monitor catlog. This will tell you everything going on. You would be able to figure it out.
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
veer.killerboy said:
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
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Click to collapse
If you would've read it fully than you'll know that the case is far bigger than what you're thinking it is