[Q] HELP! Photon wont boot! (Stuck at red M) - Motorola Photon 4G

So yesterday I was in a call with low battery when it shut off. Normally not a problem, just plug it into the wall for a while. Well when I tried to turn it on, it wouldn't even boot up. It was stuck at the red M logo. The LED showed amber colored as well. I left it plugged in and the light remained amber until 90% battery, where it turned green.
I tried to turn it on and its been stuck on the red M logo. Its been stuck for more than 12 hours now.
I CAN access fastboot, android recovery, etc. I already tried wiping the cache and even did a factory reset. Still wont work.
What can I possibly do? I luckily have a backup phone, but I've had my photon for less than a month, no warranty, and I'm a novice Android user. Any help would be greatly appreciated.

MooseV2 said:
So yesterday I was in a call with low battery when it shut off. Normally not a problem, just plug it into the wall for a while. Well when I tried to turn it on, it wouldn't even boot up. It was stuck at the red M logo. The LED showed amber colored as well. I left it plugged in and the light remained amber until 90% battery, where it turned green.
I tried to turn it on and its been stuck on the red M logo. Its been stuck for more than 12 hours now.
I CAN access fastboot, android recovery, etc. I already tried wiping the cache and even did a factory reset. Still wont work.
What can I possibly do? I luckily have a backup phone, but I've had my photon for less than a month, no warranty, and I'm a novice Android user. Any help would be greatly appreciated.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1393519
Click on the software and tools link and use rsd lite to reflash the stock os onto the phone. If that doesn't work I would take it to the sprint store.

I assume you tried pulling the battery?

I'm downloading SBF now. Hopefully it works, because I live in Canada and we don't have Sprint stores.
And YES, I tried pulling the battery. Multiple times. With every combination (eg, plug in, turn on, then insert battery; put in battery, turn on, then plug in, etc)

the sbf should work but may i ask how you managed to brick your photon? when i just got mine i did everything wrong and i never got even a soft brick so i'm interested what i didn't mess up haha

Quick question: I should be downloading the most recent? Will it make a difference?
And damn, did I actually brick it?? I'm pretty new to this thing, this is my first Android and I've had it for less than a month...
And nothing should have triggered it. I added another line in build (ro.media.setting.1080p or something) and I added another setting in /system/etc/mediaprofiles.xml. I was trying to add 1080p to the camera (unsuccessfully). I didn't remove anything, and even after a reboot it was fine.
It wasn't until the battery died, where it stopped booting up. Just my luck :/

You should probably choose one of the newer ones, just becasue of bug fixes, etc. If you happen to know what version you were running before then I'd choose that. I cant stress enough, make sure the one you download is for the Photon and NOT Electrify! And technically yeah that is a brick lol but its extremely hard to legit brick beyond repair a photon due to the fact that we have RSD Lite and SBF files to bring it back.

Strangely, I found a thread depicting the same problem that I had, although with the electrify. http://forum.xda-developers.com/showthread.php?t=14813
Anyways, the problem is fixed, by reflashing the SBF using RSD Lite, everything is back to normal! Well, almost, just have to restore my backup
Thanks so much for your help guys, I wouldn't have been able to fix it without you all!

can you fix a bricked phone??
My Photon has done the same thing! I rooted her and did the Bootstrap Recovery thing. Everything was kosher until I tried to load that stupid Beats Audio. Something happened between me flashing it and the reboot where it locks the phone. I tried to do the Android recovery screen, I wiped, I did about everything I could find. No bueno.
I followed this forum and clicked the software and tools link as instructed. I tried with RSD 5.6, and tried several iterations of SBF's located here and here. I was using SBF - 1FF-sunfire-user-2.3.4-4.5.1A-1_SUN-154_MR-3-CM.
It lets me go into boot mode, and when I try to flash the SBF it appears to go through, but it always fails at the end. Which, the posts state it will do, but my phone will not reboot afterwords. After trying everything I could for a couple days, I decided to just take it to a Sprint store. Mind you I've had this under 30 days, but longer than 14 so they stated it would have to be replaced. They tried to flash, but said they were getting stuck too.
I know that a replacement is pretty much the answer, but just wanted to check one more time to see if anyone had any other ideas, or could point me to other forums maybe? Appears I've done what few have been able to accomplish...brick this joker.

Related

Anyone ever get stuck at white HTC screen?

so this guy came into my store who had a rezound, never once had a problem with it ever...then the battery died fully overnight because he forgot to charge it..
so when he woke up, it was dead obviously. he then plugged it in, and the orange light came on for 5 seconds...then shuts off. and nothing happens. this even happened when he brought it in for me to try. so i'm like, wtf, probably a bad battery maybe?
so i put in a good one we've got...same thing. so i ask if he's rooted or anything, he says no...but i did a search, and found some posts that when people had bad flashes of roms, it would stick at the white screen, and they had to restore a backup in CWM for it to work.
so i tried to see if maybe he was rooted...went into bootloader, hit recovery, and the phone just died. just shut off. so i was like, thats weird...so then i tried to do a factory reset....same thing, i hit factory reset, the white HTC screen came rgiht up, then the phone just died...and this was with a fully charged battery, too.
eventually we had to just call up and get him sent a refurb, but still, has anyone seen this problem? nothing i could do could get it to boot, and that's such a ****ty feeling especially if this guy said that he NEVER had a problem with any HTC phone, especially this rezound, until that battery died and it would'nt turn on again.
I've had that problem after a bad flash, but it still let me get into hboot and recovery without problems, so I doubt it was that. Don't have a clue what it could be though... at least you got him taken care of with a refurb. Maybe the inability to boot to recovery could be not having amon ra or cwm installed (never tried without one) and if he wiped /data or /system I don't know if factory reset would know what to reset to (again, never tried).
Edit: Also, with me, the phone never died. White HTC screen would stay up until I pulled the battery and it would still recognize the charger.
exactly! it's a problem after a bad flash. i wonder if this dude was lying and tried to flash something, his battery died, and it bricked it
I am currently experiencing the exact same problem; I was able to replicate everything you describe, including what happened when you tried to go into recovery or factory reset mode. I have NOT tried to root or do anything else untoward with the phone ... if anyone has any idea what I can do other than get a new phone and lose all my data, I would really appreciate it!
edit - there is one difference: my battery never died. I took my phone out of my pocket at 5:40 to look at it, and it was fine. I looked at it again at around 5:50 and I had the white htc screen. At this point I pulled the battery and started googling.
second edit - could the forced update have something to do with it??
nope, he brought his in before the update.
have you gotten anything to work? when we called customer service, they just replaced his phone for him..i hope it works out for you, man. maybe try to get into fastboot and wipe the phone, or something? i know i was able to get into the bootloader..maybe you can push a factory reset from the comp
avertist said:
I am currently experiencing the exact same problem; I was able to replicate everything you describe, including what happened when you tried to go into recovery or factory reset mode. I have NOT tried to root or do anything else untoward with the phone ... if anyone has any idea what I can do other than get a new phone and lose all my data, I would really appreciate it!
Click to expand...
Click to collapse
If you want to at least get the data off of it you can try using testdisk.
http://www.cgsecurity.org/wiki/TestDisk
I used it for my external sd card that wouldn't read in the phone or computer anymore and had all my nands and other backups on it. It seems like it won't work on Android but it will, but since I formatted it in the phone it didn't seem to have a volume name.
After you select the drive and it comes up with the partition table list, select [None].
Then select [Analyse]
I think that's when it will list all your directories.
You might be able to hook up your phone and get stuff off the internal card if you leave it at the white htc screen, not sure. But I have used testdisk successfully on a drive and the sd card that all systems said was unreadable and needed to be formatted. Anyway, it's worth a shot to see if you can get your stuff off it even if you have to return it.
jayochs said:
so this guy came into my store who had a rezound, never once had a problem with it ever...then the battery died fully overnight because he forgot to charge it..
so when he woke up, it was dead obviously. he then plugged it in, and the orange light came on for 5 seconds...then shuts off. and nothing happens. this even happened when he brought it in for me to try. so i'm like, wtf, probably a bad battery maybe?
so i put in a good one we've got...same thing. so i ask if he's rooted or anything, he says no...but i did a search, and found some posts that when people had bad flashes of roms, it would stick at the white screen, and they had to restore a backup in CWM for it to work.
so i tried to see if maybe he was rooted...went into bootloader, hit recovery, and the phone just died. just shut off. so i was like, thats weird...so then i tried to do a factory reset....same thing, i hit factory reset, the white HTC screen came rgiht up, then the phone just died...and this was with a fully charged battery, too.
eventually we had to just call up and get him sent a refurb, but still, has anyone seen this problem? nothing i could do could get it to boot, and that's such a ****ty feeling especially if this guy said that he NEVER had a problem with any HTC phone, especially this rezound, until that battery died and it would'nt turn on again.
Click to expand...
Click to collapse
Yeah I had a lot of white screen time when I had the Evo! A co-worker of mine had this happen on his Evo. It was from overheating. Now I realize this is the Rezound we're talking about but brilliant phones do think alike.
Sent from my ADR6425LVW using Tapatalk
happened to me when the kernel didn't flash but the rom did. Had to boot into fastboot and flash a kernel through a command prompt on my PC.
Just finished dealing with this after a bad flash. I couldn't boot, couldn't flash a new rom because of the Mainver error and couldn't get into recovery. Finally fixed it by deleting the PH98IMG.zip file. That let me get into recovery. Then had to flash back from ICS to Gingerbread. The I could follow the instructions to fix the Maiver error.
I had heard reports that people had data loss issues from the battery dying all the way in the rezound? Something tells me running the RUU on the phone would have fixed it.
Sent from my ADR6425LVW using XDA App

SGS2 bootloop! Help!

Hi guys! First off, I know this sounds like a common problem, but I've looked through several times and haven't found a solution yet.
I have a SGS2, came as 2.3.3 stock but upgraded a while back to 2.3.5 through Kies. It was working perfectly for as long as I remember.
About a month ago the battery started acting weird going from 80% to 20% in no time, heating up too, I do remember dropping the phone once during this period, but it was nothing (just thought I should include this, also, I usually leave the phone plugged into the charger overnight as I do not have a power source at work (i work outdoors) i probably need a battery replacement)
The screen brightness would sometimes flicker and then POOF! The phone shuts off...At first this would happen at any activity, nothing specific, BUT, I have noticed that it intensifies with the Facebook app.
Anyways, usually plugging the phone back into the charger and powering it up would bring it back online, but not this time. It would get stuck looping the animation of the 'S' at the beginning and no booting up. I have a valid warranty card which I'm guessing will get the phone either fixed or replaced but I need help to try to salvage whatever info I can get my hands on, preferably everything, but my memos are most important to me.
Thanks for the help!
sherief87 said:
Hi guys! First off, I know this sounds like a common problem, but I've looked through several times and haven't found a solution yet.
I have a SGS2, came as 2.3.3 stock but upgraded a while back to 2.3.5 through Kies. It was working perfectly for as long as I remember.
About a month ago the battery started acting weird going from 80% to 20% in no time, heating up too, I do remember dropping the phone once during this period, but it was nothing (just thought I should include this, also, I usually leave the phone plugged into the charger overnight as I do not have a power source at work (i work outdoors) i probably need a battery replacement)
The screen brightness would sometimes flicker and then POOF! The phone shuts off...At first this would happen at any activity, nothing specific, BUT, I have noticed that it intensifies with the Facebook app.
Anyways, usually plugging the phone back into the charger and powering it up would bring it back online, but not this time. It would get stuck looping the animation of the 'S' at the beginning and no booting up. I have a valid warranty card which I'm guessing will get the phone either fixed or replaced but I need help to try to salvage whatever info I can get my hands on, preferably everything, but my memos are most important to me.
Thanks for the help!
Click to expand...
Click to collapse
are u rooted
try flashing the stock rom again and check if u face the same issue
I'm not rooted. I tried doing that using odin and got the stock firmware from sammobile. same thing happens, stuck at the boot.
a friend suggested i try to flash the stock ICS version, same thing.
sherief87 said:
I'm not rooted. I tried doing that using odin and got the stock firmware from sammobile. same thing happens, stuck at the boot.
a friend suggested i try to flash the stock ICS version, same thing.
Click to expand...
Click to collapse
Weird. It shouldn't boot loop. You sure your version is GT-I9100 and not GT-I9100G? Since I'm in Riyadh, the latest version for GB here (Saudi Arabia) was JPKJ2, but that's for GT-I9100, dunno about the G version.
Sent from my GT-I9100 using Tapatalk 2
okay so with the help of a friend and this awesome forum, i managed to install cwm, from there i could take a nandroid backup, but i cant mount the phone as a drive or anything to copy the files, and i'm guessing i cant use this backup i just took to restore later because it'll just get me stuck at the same place im at now
i read that i can use unyaffs to extract files from the resultant backup image, so my question is, before i do a wipe, is there any other method through which i could get a backup of my stuff? the things i would very much like to get a copy off are my messages/notes/whatsapp history and pretty much anything really
thanks for the help!

[Q]Bootloop Issue

Ok, so my fiancee's at&t note is stuck in a bootloop. I had it running on Blackstar, and since giving it to her hadn't bothered messing with the setup as it was stable. On her way home from work she apparently left the phone in her truck while making a stop in 92 degree weather(Farenheit). Now it will show both Samsung screens and then bootloop. I did some searching here on the forums and have tried everything I can find/think of. Here's a list of everything I've done:
1. Booted into twrp recovery, wiped data, cache, and sdcard for good measure.
2. Got to lockscreen, bootloop.
3. Used ODIN to push Samsung stock files onto phone, including recovery.
4. Got to AT&T easy setup screen, bootloop.
5. Used stock recovery to do hard reset.
6. Still bootlooping from second Samsung screen.
7. Removed back of phone, cleaned power button.
8. Still bootlooping.
I should note that the phone never booted itself after a battery pull, but I figured cleaning the power button couldn't hurt any.
Is there anything else I can try before going to at&t to have it fixed?
UPDATE: Thanks rangercaptain for that. I had totally forgotten Kies had the Firmware recovery. Unfortunately, it didn't work. And AT&T, well, we all know how they are about out of warranty phones. So I'm seemingly stuck, but I did have a thought. If the battery overheated, and malfunctioned, could it cause this? Would it be worth the 10 bucks to order a replacement OEM battery on Amazon and see if it fixes it?
Kies emergency firmware upgrade. Factory cable. Rear (powered) usb port on pc. Battery fully charged. Serial and model number under battery (all capital letters). Pray.
Don't quote, reply. If you quote, edit.
The battery try might be worth a shot. If not.... Surely mobiletechvideos could fix it. If they can be brought back from the dead, surely they can be brought out of bootloop.
Sent from my SGH-I717 using Tapatalk 2
darthmalgus said:
UPDATE: Thanks rangercaptain for that. I had totally forgotten Kies had the Firmware recovery. Unfortunately, it didn't work. And AT&T, well, we all know how they are about out of warranty phones. So I'm seemingly stuck, but I did have a thought. If the battery overheated, and malfunctioned, could it cause this? Would it be worth the 10 bucks to order a replacement OEM battery on Amazon and see if it fixes it?
Click to expand...
Click to collapse
Definitely try the battery. I had exactly this same problem, and even though the old battery seemed to be taking a charge, it was still screwing everything up (in the same ways you described). A new battery fixed everything*.
* - Ok, it actually it took a couple ROM reinstalls, to fix everything I apparently screwed up while trying to fix the devices before switching out the batteries.
Thanks for the info. I went ahead and ordered a new bateery, it'll be here Monday, so hopefully that works. I have the phone flashed stock with Kies at the moment, so I would hope I don't have to do any more reflashing if the battery is the issue.
Yeah i have the same issue. I was running blackstar. I had some issues occasionally with it crashing, nothing major. decided to install JB once ATT had official out. Wiped, installed, gets to att logo and reboot... please post your fix if it works. I have a second battery. I'll give it a shot but I have been keepeing it plugged in while doing these things and it still doesnt work.
"Wiped, installed, gets to att logo and reboot..."
If you're getting to the att logo, it may not be a battery problem. I'd suggest reinstalling the update after manually wiping everything using CWM.
Matt Bernius said:
"Wiped, installed, gets to att logo and reboot..."
If you're getting to the att logo, it may not be a battery problem. I'd suggest reinstalling the update after manually wiping everything using CWM.
Click to expand...
Click to collapse
Tried a couple flashes, with the debloated and bloated Roms based on Official JB. I can get to the getting started screen sometimes. typically I hit the next button and it goes into bootloop. once or twice i was able to select the next button and get to the next screen before it crashed. I'm thinking it's dead but.... idk.
This fixed my issue...
Replaced battery and yeah. I'm all better. so odd.. shrug. The other wasn't giving any indication that it was actually defective.
Awesome ... final step ... change the title to include solved :victory:

Another stuck at ReThink Possible thread

Yup, another NEWB having trouble looking for help. Have a rooted ATRIX 4g, (ADB/Fastroot method), but am away from home, so do not have access to the PC with drivers, ADB, etc. on it. I am running stock ROM, took the last OTA update and retained Root using Rootkeeper. I did not unlock the bootloader. Today phone started soft-boot like symptoms after I downloaded an app (Mayo Clinic PAtient App) partially installed it - app installed, but was waiting on info to login, when phone locked and I pulled battery. At this point, phone will not boot. It goes through Motorola Dual Core to Rethink possible, but then times out and reboots before loading OS. I have downloaded Motorola Drivers, I can bring up RSD, I can get to Fastboot menus. Any and all help appreciated!
Tried Fastboot Andriod Recovery, got white Triangle with yellow exclamation point. Somebody please tell me I wont have to do a factory reset. :crying: At least I have my usb battery charger with me, charging up a battery just in case.
Worst timing ever - all the relatives have my cell phone number for updates on my Wife, we are at Mayo Rochester all week.
Another odd thing - can't get the phone into safe mode.
Damn I am stubborn. After repeated efforts - and we're talking about 90 minutes here, I found by holding down the up/down vol buttons at the same time and holding them all the way through the painfully slow Rethink possible, past the long vibrate, all the way to home screen, I could get into safe mode. First time the phone still rebooted. Second time could not get past lock screens, third time I got in and uninstalled last couple programs I installed and the phone boots normally again. Hope this helps others.

Softbrick? Or am I out of luck?

Hi I'm pretty new to rooting and flashing and all that modifying my phone stuff. Firstly I'd like to thank @roirraW "edor" ehT and @LASERWOLF452 for the guides on rooting my phone which I've been trying to do for over a year, but just now finally succeeded.
Now I've run into a problem leaving my phone useless. Not sure if software or hardware problem. After I turn my phone on, which sometimes that doesn't work, it gets to LG logo then screen goes black, all buttons unresponsive including power button. I think I softbricked my phone because sometimes it gets stuck in the bootloop. (Edit: It doesn't go into the bootloop that often, mostly just blackscreens after LG logo or when I turn it on, it vibrates and that's all, logo doesn't even pop up.) Sometimes when I pull the battery out, wait a few minutes, then put it back in I can get it to turn on and get to the PB Screen after the LG logo (because I have the PitchBlack theme installed). Sometimes I can even get to my home screen even open an app, but then everything freezes and screen goes off. Usually after any of these attempts, doing anything with the power button results in nothing, not even a single vibration. It makes me think that the phone is on just the screen is unresponsive. So I have to pull the battery out and try again. I held volume down and power button til LG logo came on, then let go of power button and immediately held it again until I got into recovery. Scrolled down to factory reset, clicked yes, then most of the time the phone shuts off and the LG logo comes on and goes black again. One time it got TWRP to open up. But it froze and screen went black. I finally got it to go into TWRP again randomly, but trying to click on the "Advanced" key in the process of wiping the dalvik cache my phone half froze. By half froze I mean just that. The status bar showed my phone's changing temperature, the minutes were changing and the battery percent showed. When I went to slide the arrow to wipe the cache it wouldn't move. It was like the bottom part of my touchscreen wasn't working. Then I pressed the power button and it locked the screen and said slide to unlock but I couldn't slide the slider. So it's like half of my phone functioned and half didn't.
I wasn't having major issues like this except occasionally getting my phone to receive a charge or turn on. This booting issue started yesterday when I was at work. I was just playing pokemon GO and decided to charge my phone. I unplugged a charger for a Bose speaker (one of those color sound ones) and plugged it into my phone and it immediately shut off and wouldn't get past the LG logo. After a long night of failed attempts to get it working, this is where I am now.
I rooted my phone last week. After the first night I freaked out because I couldn't get my phone to turn on the next morning, I forgot to charge it and the battery was drained. It wouldn't even receive a charge. Then I googled some stuff and found out that taking the battery out and putting it back in can sometimes get it to receive a charge. Then I have to unplug it before turning it on or else it'll just reboot with the battery logo. I've had to do this every time when the battery is completely drained.
I rooted my phone by downgrading to 35B and doing all that LG FlashTool stuff then used Stump. Then installed TWRP and CM13. The most recent thing I have been messing with is Xposed Installer and downloaded and activated a few modules yesterday. Could those have done something? A few were out of date that I decided to give a try. After I turn my phone on and feel it vibrate and all that, I think it actually is turning on. Whether it makes it to the LG logo or not, it seems like it is turning on and maybe the screen just isn't functioning the way it's supposed to. I can't turn it on again, holding the power button does nothing.
Sorry that this was really long, tried to give a detailed description of my issue. Phone has been useless for 24 hours now. It really sucks because I need it, will be traveling through a few airports later today and need to call people to make sure I have rides. Only thing I can think to try is get a new battery. I would really appreciate any help that anyone can provide! I'm desperate.
Update: Recently I have been able to get the phone to start up like normal and get to the home screen, check my texts, that kind of stuff, but within 30 seconds it freezes and shuts off.
I'll confess, I didn't read everything, but a few questions and suggestions. FYI if it were me I'd skip right to suggestion #3.
Can you still access TWRP?
If so,
1. Try wiping Cache and Dalvik /ART or if that doesn't work wipe Cache, Dalvik /ART and Data.
2. If both don't help, wipe them again, then do a fresh flash of whatever preferably stock based ROM you want and the appropriate Bootstack.
3. I would flash the 10B TOT and start fresh. It's often enough the experience of users who flash non-stock or international stock-based ROMs to have various troubles.
No matter what caused the problem, TOTs contain more partitions that KDZs and flashing TOTs can fix problems that KDZs can't.
Good luck, keep us posted.
roirraW "edor" ehT said:
I'll confess, I didn't read everything, but a few questions and suggestions. FYI if it were me I'd skip right to suggestion #3.
Can you still access TWRP?
If so,
1. Try wiping Cache and Dalvik /ART or if that doesn't work wipe Cache, Dalvik /ART and Data.
2. If both don't help, wipe them again, then do a fresh flash of whatever preferably stock based ROM you want and the appropriate Bootstack.
3. I would flash the 10B TOT and start fresh. It's often enough the experience of users who flash non-stock or international stock-based ROMs to have various troubles.
No matter what caused the problem, TOTs contain more partitions that KDZs and flashing TOTs can fix problems that KDZs can't.
Good luck, keep us posted.
Click to expand...
Click to collapse
Sorry I know it was super lengthy. Sometimes I can access TWRP and sometimes I can't. I'm getting so aggravated with my phone! I think I successfully wiped Dalvik which did not help so I'll try to do the others if my phone wants to cooperate with me. Most of the time it doesn't even want to boot into recovery. Most of the time after clicking Yes under factory data reset the LG logo pops up then my phone just goes black.
Update: Wiped Davlik/Art, Cache, and Data. Rebooted and saw the CM13 logo instead of PB but then immediately shut down.
Yeah, I'd definitely go the 10B TOT route.
I've rooted a few phones, but I'm not a ninja like these other xda'ers are. I'm running Jasminerom 8.0 (which is excellent on the g3), a couple of weeks ago, I tried Dirty Unicorns, but it didn't seem to play well with my phone, so I went back to JR 8.0 (by restoring my nandroid backup) then tried to upgrade to JR 9.0 then 9.1. I didn't even get the LG start screen, the screen was black, but I could tell the phone was on by a couple of noises. I did hyelton's "[Guide] LG G3 Stock Firmware (Go Back to Stock) KDZ & TOT Method With LGUP" http://forum.xda-developers.com/showthread.php?t=2785089 It puts the phone back to dead stock, you have to root again and reinstall twrp, then you can go to the rom you want. It scared me pretty good, but within a day or 2, I had my phone back to where it was. Don't forget to thank the devs who post these guides, they can get you out of almost any jam you get into.:good:
FesterBesterTester said:
I've rooted a few phones, but I'm not a ninja like these other xda'ers are. I'm running Jasminerom 8.0 (which is excellent on the g3), a couple of weeks ago, I tried Dirty Unicorns, but it didn't seem to play well with my phone, so I went back to JR 8.0 (by restoring my nandroid backup) then tried to upgrade to JR 9.0 then 9.1. I didn't even get the LG start screen, the screen was black, but I could tell the phone was on by a couple of noises. I did hyelton's "[Guide] LG G3 Stock Firmware (Go Back to Stock) KDZ & TOT Method With LGUP" http://forum.xda-developers.com/showthread.php?t=2785089 It puts the phone back to dead stock, you have to root again and reinstall twrp, then you can go to the rom you want. It scared me pretty good, but within a day or 2, I had my phone back to where it was. Don't forget to thank the devs who post these guides, they can get you out of almost any jam you get into.:good:
Click to expand...
Click to collapse
I was literally in the middle of following the instuctions in the guide you linked, then when I have FlashTool all ready, I noticed my phone turned off. I read that I might have to put it back in download mode after messing with device manager. Now the problem is I can't get it to download mode. I can get the download mode and blue dots image, but doesn't go to the next screen with the "firmware update don't unplug phone" it just goes to blackscreen help I was literally just in download mode now my computer says it doesn't recognize the last usb device that I plugged in
ArcticPat said:
I was literally in the middle of following the instuctions in the guide you linked, then when I have FlashTool all ready, I noticed my phone turned off. I read that I might have to put it back in download mode after messing with device manager. Now the problem is I can't get it to download mode. I can get the download mode and blue dots image, but doesn't go to the next screen with the "firmware update don't unplug phone" it just goes to blackscreen help I was literally just in download mode now my computer says it doesn't recognize the last usb device that I plugged in
Click to expand...
Click to collapse
Do a battery pull to make sure it is shut off, then do the Vol up while plugging in the usb cable. Even if the screen stays black, it should still go into download mode (that's exactly what had happened to me). When you go into Device Manager, you should see LGE Modem listed under Ports, and keep following hyelton's instructions. I was sure mine was dead, but it worked fine.
FesterBesterTester said:
Do a battery pull to make sure it is shut off, then do the Vol up while plugging in the usb cable. Even if the screen stays black, it should still go into download mode (that's exactly what had happened to me). When you go into Device Manager, you should see LGE Modem listed under Ports, and keep following hyelton's instructions. I was sure mine was dead, but it worked fine.
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Click to collapse
I managed to get into download mode, two additional times. The first time, after started FlashTool, it said download failed at 10%.After an hour I finally got it to go into download mode again. Got to 57% then said download failed. My phone won't stay on or something. Everything was going smoothly, then boom black screen download failed. This has been the problem the entire time with my phone. Sometimes I can get to the homescreen, open my texts, browser an app or 2 then freeze and black screen. It won't stay on long enough for FlashTool so what the hell do I do now?!
Now my phone won't even vibrate when I plug it in while holding Vol Up. It comes up as something slightly different in device manager though. I kept FlashTool open even with the failed download, but it says "Can't change to download mode" in the port 1 box.
Also sometimes after plugging in, when it does vibrate, the LG logo comes on instead of DL mode. When that happens my phone appears as something QualCom in device manager then disappears.
Also, does it matter if my COM41 says 'in use'?
ArcticPat said:
I managed to get into download mode, two additional times. The first time, after started FlashTool, it said download failed at 10%.After an hour I finally got it to go into download mode again. Got to 57% then said download failed. My phone won't stay on or something. Everything was going smoothly, then boom black screen download failed. This has been the problem the entire time with my phone. Sometimes I can get to the homescreen, open my texts, browser an app or 2 then freeze and black screen. It won't stay on long enough for FlashTool so what the hell do I do now?!
Now my phone won't even vibrate when I plug it in while holding Vol Up. It comes up as something slightly different in device manager though. I kept FlashTool open even with the failed download, but it says "Can't change to download mode" in the port 1 box.
Also, does it matter if my COM41 says 'in use'?
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Click to collapse
Now you're getting into territory that I have no experience with. I'm sorry I can't help any farther, I hope some of the more experienced xda'ers can help you out.
FesterBesterTester said:
Now you're getting into territory that I have no experience with. I'm sorry I can't help any farther, I hope some of the more experienced xda'ers can help you out.
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Click to collapse
lol thanks for your help! The only issue I've run into the past hour is that I haven't been able to get into Download Mode. When I hold Vol Up and connect USB it either loads the LG logo or just goes blank. Doesn't give me the 'download mode' with the blue dots.
So I'm guessing it's a bad thing if my phone shows up as Qualcomm HS-USB QDLoader 9008 (COM9)?
Phone just shuts off too fast to do anything. If I successfully make it to download mode, only shows for two minutes in device manager. Qualcomm only shows up for about 2 minutes too. What do I do? I can't even flash the 10B TOT because of this.j
It used to be hard to get the battery to charge, but now I can't get it to charge at all!
Update: I realized, the longer I leave my phone alone, the longer it stays on. I waited an hour then tried Download Mode again. Phone stayed in Download Mode long enough for me to get to the blue screen and the red 3. I forgot what to do when I got to this point so I just let it go and it turned off by itself. I took out the battery, then tried to reboot and it hit the LG logo and the little Android when you first set up your phone then black screen.
Update 2: After waiting another hour, I got the phone to sort of start up. Got to the LG logo, then the green android with a blue loading bar underneath then wham! Green screen saying Tz crash! DemiGod Crash Handler. And some other stuff. What the heck is this? Never even heard of it before.
Update 3: tried to flash again, reached the blue screen with the red 3, pulled out USB and battery then tried to boot up and doesn't even boot up.
Sorry for double post, but this is a huge update. I realized the longer I leave my phone alone, the longer it will stay on. So I left the battery out for an hour. Finally I was able to flash 10B TOT and got to the blue screen with the big 3 on it. I wasn't sure what to do so I just left it there and it eventually shut itself down. Tried to boot up and same thing, black screen after LG logo. Does this mean I'm out of luck @roirraW "edor" ehT ?
Don't tell me this has been a hardware issue the whole time... I even tried new batteries today when I went to a cell phone outlet. Tested 4 LG G3 replacement batteries all with the same blackscreen after LG logo
It does sound like hardware, but its very possible the battery itself is the only issue. Unfortunately, without a spare to try, I don't know any way of finding out for sure if that's the issue without buying a new battery. LG's had them on sale for $15 from time to time, but I don't know if they are now or if they're in stock. On the one hand, I'd hate to see you buy a new one locally only to find out that doesn't fix anything but if the battery is the only issue it's a shame to write the phone off. If you lived around Columbus, Ohio I'd offer for you to try my battery just to see what happens.
There definitely has been enough of a precedent of user's batteries being the culprit with this phone.
That's what I get for reading only 5 out of 6 of the new posts. Sorry, yeah, it doesn't sound like there's much hope. Glad you at least had a place to try a different battery without buying one. I don't know what else to suggest - you could try sending it to LG for service. I can vouch for their warranty service - I can't personally report on their out of warranty. In warranty they returned my tablet fixed four days after they paid to have it packaged and shipped to them.
EDIT: Nevermind, only read part of the post and provided bad advice, lol.
roirraW "edor" ehT said:
It does sound like hardware, but its very possible the battery itself is the only issue. Unfortunately, without a spare to try, I don't know any way of finding out for sure if that's the issue without buying a new battery. LG's had them on sale for $15 from time to time, but I don't know if they are now or if they're in stock. On the one hand, I'd hate to see you buy a new one locally only to find out that doesn't fix anything but if the battery is the only issue it's a shame to write the phone off. If you lived around Columbus, Ohio I'd offer for you to try my battery just to see what happens.
There definitely has been enough of a precedent of user's batteries being the culprit with this phone.
That's what I get for reading only 5 out of 6 of the new posts. Sorry, yeah, it doesn't sound like there's much hope. Glad you at least had a place to try a different battery without buying one. I don't know what else to suggest - you could try sending it to LG for service. I can vouch for their warranty service - I can't personally report on their out of warranty. In warranty they returned my tablet fixed four days after they paid to have it packaged and shipped to them.
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Click to collapse
The guy almost didn't let me try the battery. It was a dinky little stand in a farmers market and I was like let me see if they have any batteries. Luckily they did and I was like can I try it? He had the audacity to say sure but that's 20$ extra. Then I said how much is the battery? He said $40. THIS GUY!!! I almost had to beg just to see if it worked, and he finally agreed. He wouldn't even let me do it myself so I gave him my phone and he tried 3 different batteries and still the same problem.
I really appreciate that you would offer a stranger to test out your battery. It's funny that you live in Columbus because I actually go to school near there! I don't go to OSU but I go to OWU in Delaware, Ohio. But you are right, I'm not currently there but will be there soon.
Anyway, I decided that I had given it my all after trying different batteries, flashing the 10B TOT, etc. and made myself go to the Verizon store. Told the guy that greeted me that my phone wouldn't boot. Mind you I'm a little nervous because I don't want them to find out it's rooted if the 10B TOT didn't flash correctly, but I figured I'd had this phone for over two years, it's out of warranty so whatever. He tried to boot it and got nothing, not even the LG logo. So he said since the screen isn't cracked and no water damage I can get a new phone for free. You should have seen my face, my jaw dropped. I said "What?" He told me I have some warranty extension insurance. I said I know I had some insurance where I paid like 8$ a month, but I canceled that last year. He told me no, you have insurance and you pay 9$ a month. I was astonished and was like wow I thought I cancelled it, oh well, if it fixes my phone for "free" then let's do it. So now I'm eagerly waiting for the phone to arrive in the mail. I've had a brick for 4 days now so I'm feeling all kinds of disconnect. My only regret is that I didn't go into Verizon earlier.
So I'm hoping their warranty service is as great as you say. My only fear is that when I put my current battery, sim, and back cover on the new phone that it won't boot. I suppose at least I'll know for a fact that it's the battery at that point. Weird though that I've had this battery for two years and not a single issue...
Would it be wise to go through the root process again? I did all this in the first place just so I could cheat in pokemon, but then found so many cool modules from Xposed that made my life feel that much better.
ArcticPat said:
Would it be wise to go through the root process again? I did all this in the first place just so I could cheat in pokemon, but then found so many cool modules from Xposed that made my life feel that much better.
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Click to collapse
Only you can determine that, sorry mate.
roirraW "edor" ehT said:
Yeah, I'd definitely go the 10B TOT route.
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Click to collapse
I am on fulmics ROM 5.3 with 35B bootstack. Want to go back to kk10B what should i do.. Like do i need special .dll file as i use 35B bootstack?
Never used kdz or tot except for 10B on my phone. Means Never used kdz or tot to flash official lp or MM
Sent from my LG-VS985 using Tapatalk
minhas729 said:
I am on fulmics ROM 5.3 with 35B bootstack. Want to go back to kk10B what should i do.. Like do i need special .dll file as i use 35B bootstack?
Never used kdz or tot except for 10B on my phone. Means Never used kdz or tot to flash official lp or MM
Click to expand...
Click to collapse
The 35B Bootstack should allow you to use the original .DLL, because it's the correct combination of partitions from both 12B and 35B - which are necessary in order to be able to get into TWRP and as far as I'm aware allow using the old .DLL but also as far as I know and have experienced, you can use the newer .DLL any time. It's only when you're 100% stock 35B or higher that you can't flash the TOT without the newer .DLL, and can't flash KDZs older than 35B.
See post #5 of this thread for a link to a post. The post has another link to directions for Verizon. You can get the 10B TOT and the newer .DLL from my Android File Host link the bottom of the first post of @annoyingduck 's stickied return to stock thread in the General section, also in my signature below.

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