Hello,
I tried searching for this issue but came up with nothing. I have an issue with my new TF201 where the battery shows 0% several times a day even though there is still power. As a result, it tells me to "Connect to charger". I know there is power because I continue using the prime without charging and eventually, the battery usage shows the correct charge at 85% or something. The issue repeats throughout the day.
I am pretty sure this is a software bug but I cannot find a dedicated thread to this issue. Is this a known issue? If so, can you forward me to the official thread to it?
Thanks.
MaverickHHH said:
Hello,
I tried searching for this issue but came up with nothing. I have an issue with my new TF201 where the battery shows 0% several times a day even though there is still power. As a result, it tells me to "Connect to charger". I know there is power because I continue using the prime without charging and eventually, the battery usage shows the correct charge at 85% or something. The issue repeats throughout the day.
I am pretty sure this is a software bug but I cannot find a dedicated thread to this issue. Is this a known issue? If so, can you forward me to the official thread to it?
Thanks.
Click to expand...
Click to collapse
I actually had the same exact problem. I feel like it has something to do with the battery sensor or something. Anyways, mine eventually stay at 0% and I could no longer charge the device or do firmware updates. Anyways, I have sent my to ASUS for repairs and hopefully all will be dandy afterwards. Good luck with yours.
I got this on my evo 3d after installing a superalpha ics rom and a superalpha kernel. I think its software.
Sent from my tablet thing with XDA Premium.
I hate to bump this thread, but did you resolve this OP? My Prime started doing it too. Rebooting, powering off for a few hours, even leaving it with the screen on till it completely drains itself didn't help.
Everything says battery status is unknown, when I have the keyboard dock connected it usually will show the percentage remaining on that, but it seems to occasionally just jump to a lower percentage throughout the day, rather than slowly sink as it tops off the main battery.
I hope it isn't hardware, my Prime has been great otherwise, I'd hate to have to send it in.
I can't embed the pics due to my low post count, but I attached two screen shots. Any ideas? I'm not rooted, running update 21.
Just an update, I accidentally dropped my tablet last night as it slid off my motorcycle seat while I was putting my helmet on, when I picked it up the battery gauge started working again.
And to repeat an age old saying, if it ain't broken don't fix it
Sent from my GT-S5830 using XDA
I don't mean to bump the thread, I just wanted to post an update in case anyone with a similar issue finds this thread. After my last post, my Prime worked fine for a few weeks, it would randomly switch between the battery gauge working and not working, then one day the tablet died like it was out of juice. I'm not sure what happened, but the only way the tablet would still work was if I plugged it into the wall power outlet, and the moment it was unplugged it would die. I couldn't even use my keyboard dock, as it would start booting, then right before it finishes booting it would shut off like it stops accepting power from the dock for a moment.
I ended up contacting Asus, they issued me an RMA, and about 2 weeks later (most of that shipping back and forth), I had received my Prime, but repaired good as new. The paperwork was vague, so I don't know the actual cause of the issue or what was repaired, but it has been flawless since I got it back. I personally suspect the connector for the battery came loose, and based on how rough I was that day would determine how seated the connector was, until it came totally out.
Related
Hey guys,
I'm having an interesting issue here, basically I've noticed my vibrant isn't charging the phone battery,
instead it says "discharging" when plugging it in. When i go to the 'about phone - status area'.
When I unplug the charger it says "not charging" and when I plug it in it says Discharging.
Has anyone seen this behavior on their phones? I'm not sure if there is something wrong with my phone
or if Samsung tries to regulate the battery reconditioning it?.
I would like to avoid having to return my phone if this is some sort of strange issue with the vibrant.
I have had the vibrant for over a week now, have not done any changes to it other then simply rooting it,
no flashing done otherwise. I just happened to notice this tonight before going to bed.
Also note that I do not have wifi turned on, and I wasn't running anything at the time either that should be
draining it more then a charger should put out. I have also tried charging it using the charger that came with
the vibrant and a second charger I bought.
I have only seen one post related to this on Google.
http://forum.androidcentral.com/t-mobile-vibrant/33383-battery-discharging-error.html
Update: I can tell you that my % has gone down, from 30% to now 20%, still discharging..
Also Screen Brightness is set to lowest, WiFi Off, and not running any applications in the background,
on original vibrant rom.
Video Or it Didn't Happen, Posted.
Here I took a video of it too if for some reason you can't see what i'm saying, or think i'm crazy.
Weird Camera is angle is cause the phone number just happens to be right under the battery status.
http://www.youtube.com/watch?v=Nk_JHdlMVbg
what charger are you using? and do you have another that you can test? Also if you're charging VIA usb port on your laptop have you installed the samsung drivers, if not install the samsung USB drivers, if you have then try a different USB port.
its doubtful its the phone, far more likely the USB port, charger or cable
I have charged it with 3 different chargers, and cables from different computers and usb ports, as well as in wall charger,
the samsung usb drivers are installed and i'm able to access adb.
My computer also has 3 powered usb hubs.
The battery kept draining, till the phone shut off and restarted on its own
after receiving a charge from the charger, so i'm wondering if maybe some
other people might be able to notice this behavior at all.
When it restarted on its own it said it had 60% battery from 0% right before charging,
so I am wondering if perhaps some people's phones are doing this in the middle of the night.
After restarting the phone charges normally starting at a really high %.
Could this be caused by software problems on the phone.
that is crazy... you certainly have ruled out a charger problem.
Was this just a one time thing and after the restart it's charging normally?
if it's still acting up you could try flashing the original rom via odin or to be safe take it back and exchange it.
People might not be realizing theres a discharging problem
Yeah has only happened once that I've caught so far, so thats why i'm trying to raise a little bit of awareness,
seeing that other post on androidcentral it seems like some people got to be having this problem.
Maybe they just don't realize it. Its not something you'd notice plugging the phone in before bed.
For now it seems fine after a restart, its possible that its a problem that occurs after the phone has been on for so many hours,
and perhaps a memory leak occurs of some sort. It could even be Samsung's poor attempt trying to recondition the battery somehow.
I have had some odd occurrences where I have grabbed my phone off the charger first thing in the morning and found it around 30%. Rebooted it and it charged normally. I think this has happened twice now. I didnt notice anything while I had it plugged in so I can't say if it said discharging or not.
Maybe what you could do is go to the phone settings, scroll to the about section and check out the battery status next time that happens.
On the larger scale of things, this could be a fairly common issue that noone
is taking a look at.
It could be related to why some people are having very poor battery life
and why the battery meter can be really inaccurate.
If your phone discharges itself completely, reboots thinking its at 60% battery life,
I can see that causing many problems that you just wouldn't see since people
just plug their phone in and go to bed.
Bump cause I'm having the same issues. Was a solution ever found for this?
I had this problem before but it happened to me with an after market battery, once I changed batterys the problem went away. so basically your battery is bad..
Yes! I have this problem all the time. A restart will fix it but often I will plug it into a wall charger or car charger and my Battery Indicator Pro will say "failure". Battery life is also horrible.
Sent from my SGH-T959 using XDA App
This is caused by running 2.2.1 roms I think. Only got it once and was on such a rom. A restart will fix it. Its possible you didn't flash good as I have never gotten it since. Its a rom issue though.
Sent from my GT-I9000 using XDA App
}{Alienz}{ said:
This is caused by running 2.2.1 roms I think. Only got it once and was on such a rom. A restart will fix it. Its possible you didn't flash good as I have never gotten it since. Its a rom issue though.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Op was running stock rom.
You need to delete your battery stats, but to do this you need to be rooted.Looks like your phone is not charging at all .... plug the charger in and take out the battery and see if it starts charging.... hope this helps ....
this is happening to me, right now. i've had it happen once before, i shut down, pulled the battery, replaced it and booted. it charged fine afterwards. but i don't want that as an answer.
mine is at 84 hours uptime, i don't remember what it was last time i had this issue. whats weird is i was just charging at work not 30 minutes before i got home and plugged it in to charge. worked fine half an hour ago. but not now.
i've got a stock vibrant on 2.2. wonder what's causing this.
This happened to me and i could only get it to charge by rebooting it. I eventually had to replace my phone because it also was doing soft reboots too but discharging also.
I think I found a solution. Is anyone still having this issue tho? If so ill post it.
elsolo00 said:
I think I found a solution. Is anyone still having this issue tho? If so ill post it.
Click to expand...
Click to collapse
I have this problem and have been for a while. Will you post the solution please?
Thanks in advance.
here too... but with a htc wildfire (aka buzz)
it discharges while in charge
very strange!
I tried almost everything, also replaced battery with another one original of course... nothing changes, also replaced AC charger... nothing!! my mobile become a fix line
unluckily I don't have a rooted phone so it's not possible for me to recalibrate trough SW
ive had a battery issue similar to this. my battery never discharged while plugged in, but after flashing a 2.2.1 rom(bi-winning) and then installing "battery left" and reconditioning my battery, the "battery left" app had a roughly 18% difference in battery charged then the system...as the syatem read the battery as being lower then the app showed i had. it would shut off with "low battery" when the app said i had about18% left. after flashing again and reconditioning my battery again the problem went away...could be some software setting somewhere!
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Just let mine go down to 20 plugged up and its charging but im only on day one
Sent from my MB855 using XDA Premium App
beartrap said:
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Click to expand...
Click to collapse
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Master reset for photon 4g.
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
jfdebo779 said:
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Click to expand...
Click to collapse
jfdebo779 said:
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
Click to expand...
Click to collapse
I did a factory reset on the first phone and that didn't change this problem.
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
ericdabbs said:
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
Click to expand...
Click to collapse
Good idea on the Moto forums. I have tried Battery Monitor widget, Circle Battery widget and Battery Notifier (big text) widget. No one widget was in use or installed for every instance I had a battery charge problem, but I guess it may be more than one widget with potential interferences. Has anyone else been using any of these widgets and not experienced this problem?
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
tx_dbs_tx said:
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
Click to expand...
Click to collapse
I agree it's not a bad phone, but some bug either in the phone or installed app/widget. I'd like to know what battery widgets people are using that haven't had this issue so I know what's safe.
Not exactly related to battery widgets but i have noticed that Estrong's, Astro and File Expert file managers do not work correctly on my Photon. They don't show the full capacity of my 16gb sd card and they also don't show all the files in my download folder. So I'm thinking theirs going to be more incompatability issues with this phone until app developers get some updates rolled out for this phone.
As for battery widgets, i don't use them. I use the stock battery ifo that is included with the Photon. Sorry I can't give any help with that. but I'm pretty sure the widgets in the Android Market will not be fully compatible with the Photon. Uninstall everything you installed from the market and use your phone for a day or so and see how it acts.
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while streaming from google music beta, went from 100 to 20% in <2 hours and once again it was hot as the devil's **** then it wouldn't charge.
cobrahicks said:
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while using streaming from google music beta, when from 100 to 20% in <2 hours and once again it was hot as the devil's ****.
Click to expand...
Click to collapse
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
beartrap said:
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
Click to expand...
Click to collapse
Well it got hotter the my evo 4g ever did after flashing many roms and kernels and what not and even hotter the my pre minus when simultaneously charging and tethering. Havent had a phone get that hot before, i'll try to get a temp reading when it happens again.
Just pulled the battery little while ago and it started charging again. Seems to be hit or miss with the restarts and battery pulls the get the thing going.
I havent tried just turning it off and letting it charge past 30% yet, to see if it only does it when it on vs. when it off.
It's happened again. I was running speedtest.net repeatedly to test my radios and my battery temp climbed up to 118F. I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
I tried to make this happen the other night by running quadrant repeatedly, but temps never went above 115. It always charged that night, so 115-118 is the magic number together with <30% battery.
BTW - our radios may kickass, but they also generate a lot of heat, so be on the alert to high battery temps when hitting the radios hard.
My first Photon had the problem where the battery went from 50% to DEAD immediately. I remember one time the phone was red hot to the touch right before it died, it was just idling. It wouldn't accept charge until I removed and replaced the battery.
My replacement Photon doesn't have the problem (yet) or any of the first Photon's problems. I am convinced there is a bad batch of Photons out there.
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
money226 said:
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I am using the black Sprint case, but there's no magnet in it. I do think the case may aggrevate the heat buildup so if I hit it hard again and feel it getting warm, I'll be sure to remove the case.
beartrap said:
I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
Click to expand...
Click to collapse
This theory just got shot down. I hooked up the USB charging cable at 62% and 84F and it wouldn't charge. The phone recognized the connection and displayed the message it was in charge mode, but the battery in the notification bar didn't show it was charging nor did battery monitor widget. I then connected it to the OEM wall charger and cable and nothing. I rebooted and no change. I shutdown the phone and hooked it up to AC and it went into charge mode. I then booted and it's going into charge mode as it should. I'm back to square one again.
beartrap said:
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Click to expand...
Click to collapse
That doesn't matter, you have every right to exchange it 283892 times until you get one that works. within the 30 days, It is in our contract. Not sure why people don't understand this. It doesn't matter where you get it, what store you get it from, Sprint, Best Buy, Radio ****, bob's electronics supply..you can get it exchanged. Personally, I wouldn't have even hesitated nor made this post, I would have just exchanged it.
Then made this post to say what happened to a photon I used to have. lol
EDIT: People need to speak up and let companies understand that you just won't settle. I come across customers everyday that just settle. I work for Comcast, talk to customers daily about things. I get, oh yea and then our internet sucks, and this doesn't work and oh yea this broke and we don't get this channel but we pay for it. My first question is, "Did you call?"....their answer, "Call who?"..or just "No". LOL I'm like, how the hell do you think stuff will get fixed if no one knows you have any problems? haha
You are the consumer, you have a lot of rights to the product you paid money for.
This is a great phone, but like all electronics some stores might get a bad shipment, it happens.
Good Luck with whatever you choose to do.
I have exchanged mine 2 times, 1 had a messed up screen, the other 1 had some problem that I couldn't make calls. So far this one is good to go! The Charm
-DJ
Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium
So here's the dilemma...
Two days ago, my TF Prime stopped charging via the wall charger directly to the tablet. It recognizes that it's been plugged in however, is not showing the lightning bolt charging.
This is where it get's confusing to me. The exact same wall charger works fine on the dock and charges it successfully and to the same, the dock charges the tablet.
Anyone experiencing this or have any suggestions?
WingsAA said:
So here's the dilemma...
Two days ago, my TF Prime stopped charging via the wall charger directly to the tablet. It recognizes that it's been plugged in however, is not showing the lightning bolt charging.
This is where it get's confusing to me. The exact same wall charger works fine on the dock and charges it successfully and to the same, the dock charges the tablet.
Anyone experiencing this or have any suggestions?
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Click to collapse
I am having a similar situation myself that I am trying to track down an answer to. My tablet will charge to 100% but does not recognise that it is plugged it. I do not get the "Charging" conformation anymore or even the charging indicator on the battery in the lower right by the clock. My prime is rooted though and I am wondering if it may be a kernel glitch or something to that nature. Odd thing is it was working fine all day then when I plugged it in like any other day this started to happen. I don't even get the conformation DING.
Lostsorrow said:
I am having a similar situation myself that I am trying to track down an answer to. My tablet will charge to 100% but does not recognise that it is plugged it. I do not get the "Charging" conformation anymore or even the charging indicator on the battery in the lower right by the clock. My prime is rooted though and I am wondering if it may be a kernel glitch or something to that nature. Odd thing is it was working fine all day then when I plugged it in like any other day this started to happen. I don't even get the conformation DING.
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Click to collapse
Mine started doing the exact same finally after it started popping up the most annoying battery icon in the middle of the screen making the tablet miserable to use. This was only exaserbated by charging through the dock/keyboard which served to double the size of this same itermittent icon. I'd called Asus support to ask why it was doing this, and as they had no idea they thought it was possibly a hardware failure and recommended sending it in for examination and repair. I am now inclined to agree.
Of course this was only after I'd tried everything else including returning to factory settings, wiping out all apps and data. Soon as I rebooted from clean the icon popped back up proving it was not another application interfering. Only a few weeks later the tablet stopped charging completely except through the dock/keyboard. Before that I'd read on these forums that the OEM charger was faulty and should be replaced, so I bought another with no change. In short, it's not the charger, it's not software, it's a defect in the tablet itself. I purchased a Transformer replacement and am returning the defective tablet being as I've invested in both tablet and dock, but this time purchased a Square Trade 2 year warranty to go with it so repairs will be easier and speedy. I also called Asus back an let them know it is in fact a defect, not an isolated incident, and they should own the issue when customers call. I hope others with this problem will do the same so Asus does not think it's only my tablet and others won't suffer an unsure response. If you can send it in for repairs do so, if you can get a replacement, even better, but I personally took the added precaution of extending the warranty with additional coverage since this happened, something I normally am disinclined to do! Best of luck getting yours fixed, am sorry you got one of the lemons too.
Hi all,
I've had this particular DNA for just about a year now. Everything has been going great, rooted since day 1, currently running the latest ViperROM.
I've been nearly exclusively using wireless chargers with this phone and recently picked up a few more chargers so that I really never have to plug the phone in (my USB cover is dangerously close to falling off and I'm trying to avoid that).
Last Friday afternoon the wireless charging suddenly started acting up on me. It worked perfectly up until that point including a full charge the previous night and a partial charge that morning. Since then I cannot get the phone to charge wirelessly anymore.
I'll put the phone on the pad, and it will begin charging. After about a minute or so, it'll stop. I'll pick the phone up and put it back on the pad, and it'll start again, but then stop even quicker. Pretty soon it'll rapidly start and stop charging and then give up all together and I won't be able to get it to charge at all. It seems that I can get it to charge about 2% before it gives up and won't charge.
Nothing has changed with the phone, so would you agree that this is a hardware issue or do you think software could be affecting it?
I really don't want to have to shell out another $100 for a replacement (this is already a replacement, I dropped the original) and I'll probably get a factory refirb with only a 90-day warranty where who knows, I might get stuck with this issue again in a few months...
drumz0rz said:
Hi all,
I've had this particular DNA for just about a year now. Everything has been going great, rooted since day 1, currently running the latest ViperROM.
I've been nearly exclusively using wireless chargers with this phone and recently picked up a few more chargers so that I really never have to plug the phone in (my USB cover is dangerously close to falling off and I'm trying to avoid that).
Last Friday afternoon the wireless charging suddenly started acting up on me. It worked perfectly up until that point including a full charge the previous night and a partial charge that morning. Since then I cannot get the phone to charge wirelessly anymore.
I'll put the phone on the pad, and it will begin charging. After about a minute or so, it'll stop. I'll pick the phone up and put it back on the pad, and it'll start again, but then stop even quicker. Pretty soon it'll rapidly start and stop charging and then give up all together and I won't be able to get it to charge at all. It seems that I can get it to charge about 2% before it gives up and won't charge.
Nothing has changed with the phone, so would you agree that this is a hardware issue or do you think software could be affecting it?
I really don't want to have to shell out another $100 for a replacement (this is already a replacement, I dropped the original) and I'll probably get a factory refirb with only a 90-day warranty where who knows, I might get stuck with this issue again in a few months...
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Click to collapse
Have you tried other wireless chargers to see of that was the issue or do you know for a fact it's the phone?
Does the phone have some kind of case on it that could be thick enough to interfere with the way it charges?
Sorry if these questions sound dumb, I did however read the whole op. Just trying to cover all bases.
Sent from my HTC6435LVW using XDA Premium HD app
drumz0rz said:
Hi all,
I've had this particular DNA for just about a year now. Everything has been going great, rooted since day 1, currently running the latest ViperROM.
I've been nearly exclusively using wireless chargers with this phone and recently picked up a few more chargers so that I really never have to plug the phone in (my USB cover is dangerously close to falling off and I'm trying to avoid that).
Last Friday afternoon the wireless charging suddenly started acting up on me. It worked perfectly up until that point including a full charge the previous night and a partial charge that morning. Since then I cannot get the phone to charge wirelessly anymore.
I'll put the phone on the pad, and it will begin charging. After about a minute or so, it'll stop. I'll pick the phone up and put it back on the pad, and it'll start again, but then stop even quicker. Pretty soon it'll rapidly start and stop charging and then give up all together and I won't be able to get it to charge at all. It seems that I can get it to charge about 2% before it gives up and won't charge.
Nothing has changed with the phone, so would you agree that this is a hardware issue or do you think software could be affecting it?
I really don't want to have to shell out another $100 for a replacement (this is already a replacement, I dropped the original) and I'll probably get a factory refirb with only a 90-day warranty where who knows, I might get stuck with this issue again in a few months...
Click to expand...
Click to collapse
I just asked a similar question. I have the same symptoms. I've been wondering if it's a rom issue. The only solution I've found is someone said that it worked for them if a usb cable was plugged into the phone but nothing on the other end. So, they turned off usb debugging and the issue was resolved for them. Didn't work for me, but maybe it'll work for you.
I am on Viper Rom 2.5.0 and have used various 1.x and 2.0.x versions without any wireless charging issues.