AT&T underestimating the Galaxy Note just like overseas did - AT&T Samsung Galaxy Note I717

I've seen from some of the posts on these threads that some people who ordered online won't be getting the Galaxy Note on the 17th. Some have called AT&T and were told by a rep that they ran out of them at there warehouses. It also seems like most of the AT&T stores are only getting 10 for paycheck day (5 blue and 5 white), don't know about Best Buy but it seems like there will be a shortage on paycheck day as well. If the Note does sellout on day one I wonder what exuse the ifanboys will come up with this time.... I'm looking at you BGR! Lol

While I admit ibgr is a biased apple fanboy, I think ten per store sounds about right for most devices.
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MMAHavok69 said:
I've seen from some of the posts on these threads that some people who ordered online won't be getting the Galaxy Note on the 17th. Some have called AT&T and were told by a rep that they ran out of them at there warehouses. It also seems like most of the AT&T stores are only getting 10 for paycheck day (5 blue and 5 white), don't know about Best Buy but it seems like there will be a shortage on paycheck day as well. If the Note does sellout on day one I wonder what exuse the ifanboys will come up with this time.... I'm looking at you BGR! Lol
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wow. Im so relieved I have my tracking number .

If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.

They have ordered more at this point but the initial order was really low
homegeek said:
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
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Sent from my SAMSUNG-SGH-I727 using XDA App

I think the reps are just making stuff up because they don't know what's going on. I called today because I coudn't remember if I did in-store pick-up or shipped to my house (ordered in-store on the 5th) and got the run-around with four different excuses for why the order was "in progress"/"pending" on the site. First it was because they said I didn't sign the T&A email, then it was stock issues, then it was because the phone doesn't come out until the 19th and another said I had to go back to the store to re-place the order.
Anyways, ended up just saying screw it and we'll just see what happens and see if the store calls to pick it up and then the tracking info appeared. I think they were just unprepared for it all.

my store got 10 blue, 5 white... i dunno if we are getting more tomorrow.

We didn't run out of stock.... there's only so many hours for shippers to ship phones, then it falls into next day which is tomorrow when they run past pickup times.
Sent from my SAMSUNG-SGH-I997 using XDA App

The warehouses are not empty....trust me

inconceivable said:
I think the reps are just making stuff up because they don't know what's going on.
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agreed. several AT&T employees who post here regularly have been telling us all to relax and not listen to those "Reps" that ppl are calling. if you havent gotten a tracking # yet by looking at this site https://www.wireless.att.com/order_status/ (thanx jpeg42) then perhaps the # will show up by morning and according to them, it SHOULD be delivered tomorrow.

homegeek said:
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
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Wow, that is just an insult for us who placed an order before you and haven't gotten any word on tracking info.. lol
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UPDATE: On second thought...I think I just got my tracking #

AT&T fails at launches that are non-iPhone as you guys have probably found out.
It's sad. The phone didn't even show up in our POS systems on the 5th, even with the SKU.
But you guys will be getting them either way.

I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.

christran12 said:
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
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Not a lot of people even knows the phone exist. Probably won't even notice it until a few months when it catches up. Only problem with AT&T is the lag in customer service about any information about the product and some CRS has no idea about the phone.

christran12 said:
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
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Yeah..There shouldn't be any issues of walking into most retail stores within the first 2 weeks, and being able to purchase a Note right on the spot.
And based on the way Samsung did their SB commercial...I wouldn't be surprised if it's true that many Americans still have no clue what the Note is (and/or they flat-out don't care about it).
And this is considering that Samsung has advertised the Note a ton dating back to last September's IFA in Germany. But I think it's the case that it's far more recognized in the overseas markets.
Like in Asia...it supposedly has sold fairly well in Taiwan and Singapore...and they both are small nations overall.

Related

EVOLTE national launch date discussion

I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
fpineda101 said:
I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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Bestbuy is still taking preorders and you get a $50 giftcard. I just preordered mine about 30 mins ago...
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I got my 3D on launch day and the 280 buy back goes down to 210 on June 24 which won't cover the frigging tax in CA. Hope it's before then, I have to pay Sprint 115 to upgrade early
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So what are your thoughts..im at a loss of words here..How do you go from a national launch date of May 18,putting stupid little memos out to your stores about opening early and having launch parties to a one week delay,sent out pre orders and SCREW any local sprint stores you went to and pre ordered your phone from?
I don't understand and wish we could know more about what is going on instead of being left in the dark.Because as it stands they have my money collecting interest and I have no god damn clue when I will see my purchase.(yes i pre ordered but i paid the full amount)
i went to the sprint store to buy a case and they were all excited to see the phone and the ppl their told me national release is next week. take that with a grain of salt
I'm another one following closely. I even paid 115$ to get my upgrade date pushed up so when I buy this phone I will get it for the upgrade price...Anyway I didn't pre order it because I have the Evo3d and was gonna stay with it because I didn't think it was that much of an upgrade...anyhow I just cracked the screen on my 3d from dropping it...so I figured instead of paying 100$ to get a refurbished Evo3d I midas well just get the lte...So thats what I'm going to do...
So I'm waiting for it to hit the stores..whenever that will be...I see Bestbuy is still taking preorders but what I'm worried about is that the phone will hit the stores before I get my preorder...but I just don't know...I'm not sure if I should just wait for the stores to start selling it or preorder it from best buy..
Any thoughts??
That sucks Brian. I do know there is an impending S4 shortage. The US version of galaxy 3 will have s4 too, rumors are iPhone 5 also
I'd be ecstatic if launch was this weekend or next week
Someone posted a number on the bestbuy thread. It gave me the run around to preorder at stores or online. Online says to call the number or go to a store. Gonna try a store after dinner
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i too am awaiting sprint stores to carry the phone so i can use an upgrade. i was hoping i wouldn't have to wait long
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
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We are in the same boat my friend..I initially went to Best Buy for my pre order because of the deal they had with the gift cards.After waiting for 30 minutes i remembered i went though this last year with my Evo3D.Im on a really cheap contract(Sero+ Discounts from the OG Evo 4G) I have 2 lines unlimited everything No $10 data premium charge for $95/month..No way Best Buy could keep me on this plan.Last year I had to go to a Sprint Corporate store to Pre Order.
I can only upgrade through a Sprint corporate location because my plan doesn't show up in 3rd party computers...And here we are to this very moment,lost and hoping for some info.I've ruled out this weekend(god its going to be long) and set my eyes to next week...Im not looking for a freebe here or a damn cheeseburger..Just give me a god damn date and be done with it.I think there isn't a date because its going to be a long while(2+ weeks) buts thats just the pessimist in me./Frustration
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firmbiz94 said:
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
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please PM me if you get it from Target tomorrow...Any bit of info is good..also PM me if you dont get it...If Target freaking gets it before sprint stores something has royally gone crazy.
I feel your pain man. Im going to keep in touch with my corporate store daily... I wish SERO wasnt such a pain in the ads to keep VIA 3rd party...
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BrianBaker said:
I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
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I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
purock said:
I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
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Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
Hello Everyone,
I am buying outright once my local sprint store gets one. My job pays for my simply everything plan but, if I want ownership of the phone, I must buy outright. To have done an upgrade or bought outright through the corporate account, would have been a nightmare with our office. Plus, the phone would have shipped to corporate( in a different state) then would have shipped to me.
Sure hope my local stores can get some soon. Yes I must wait but, it is worth getting free simply everything plan and mobile internet for my laptop that I can use as personal too.
Monnie
BrianBaker said:
Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
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I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
I'm beginning to get a little aggravated myself.
I did go to the trouble of preordering but someone at Sprint keyed in the order number wrong for someone else who was canceling and my order got cancelled by mistake. So, I call Sprint and spend about an hour and a half moving up the chain of command only to find out that I'm SOL. The phone is no longer available for preorder nor is it available for regular orders.
I'm thinking "no big deal" since I'll be able to walk into a Sprint store the day after preorders arrive and pick one up but now it's looking like that's not gonna happen. To add insult to injury they've still got my $216 and they're telling me that it will be another 10-15 days before they'll be able to credit it back to my account.
Sheesh!! Come on guys........
purock said:
I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
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While box sales are important for corp owned stores, they make up a very small % of overall box sales within the company. They are mainly for customer service.
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
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Actually now it's no go for we SERO-P customer to upgrade at BB. I pre-ordered the phone from BB online on the first day, and today they shoot a call telling me that the order could not be processed since I'm on SERO-P. I then called Sprint employee account service and got confirmed that we SERO user can no longer get new phones while keep the plan from 3rd party retailer. Now I'm stuck at nowhere to get the phone except waiting for the official launch date to be announced. Hope this would make you feel better

How AT&T Dropped the ball on the 920 release

Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
Now, AT&T did such a HORRIBLE job on educating their own customer service reps, that I almost just gave up.
1. I tried to pre-order online, but since I have a corporate discount on my account, I had to go through their Enterprise Portal and pre-order was blanked out so I could no do it.
2. I thought I would be sly and order it by phone. Everything went well until the rep told me it was $199.99... I choked and told her "No Thanks"!
3. I went into the store when it opened (Wed Nov 7). Rep there didn't even know pre-orders were being accepted but after much assuring by me and looking in her computer, she started my order. After finishing she GUARANTEED me it would arrive by Friday, that is what the computer was telling her.
Friday comes and my phone is still in "Processing" state. I called to get an update and I was told it was being processed and would ship soon. In other words, she had no freaking clue.
I bash AT&T on FB and get a text from a rep from my store asking me what's up. We text for a while and come to find out that it may take a week or more for my phone to ship. The original rep should have told me that, but no, set my expectations really high to get smashed.
After looking over my order some more, he finds out that my free charging pad was not added to my order, so now I have to go BACK and get that fixed.
To make it worse, the availability of the phone in AT&T stores has been lackluster at best. I'm talking most only are getting 3 devices in Black, Red and/or White for sale. All other colors have to be ordered.
Oh, they are not even letting people in line waiting to get one know that they are out of stock, instead, they are letting them stay there waiting for an hour+ at a time to tell them they have none, but then try to sell them on a S3, Note 2 or an iPhone 5.
So, where did AT&T drop the ball? Hell, if you read up and also what others around the country have been saying, they pretty much dropped it everywhere they could, and even in some placed you didn't think they could!
I'm going to wait out for my Yellow 920. I am going to get over all this eventually, but all I can tell you know is, if I ever go to pre-order a phone from AT&T and am told it will arrive on launch date, it will be in writing and someone will pay for it if it falls through.
If you plan to go to a store and wait in a "line" for this phone, just go up and ask over someone shoulder to see if they even have one.
Agreed. I preordered my red 920 on the 7th, was guaranteed that it would arrive by the 9th. Now being told it won't even ship for another "week or two". Being told that it was first come first serve, but I know people who preordered on the 8th received their phones on the 9th as promised. Very annoyed by all of this, honestly.
I learned a long time ago not to preorder from AT&T except in store. I have yet to in the stores on morning/mid day or even early afternoon of a release day device and not be able to get one. Now I live in Maine so obviously that is a lot easier than if you live in a big city or what not.
2 Stores near me got plenty of Note II's, 8X's and 920's. The one I chose to go to had the 10 black 920s, 10 white, and 5 red. No Yellow or Cyan.
The last time I preordered online I got my phone about a week after release, even though the devices were in stock at the store.
I preordered both the iPhone 3gs and 4 in store and they were both there release morning.
in store...
crawlgsx said:
I learned a long time ago not to preorder from AT&T except in store...
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I preordered in store early Wednesday and am still waiting, so this is no sure fix. I also am not getting the charger and will have to return to the store to argue about it. I did have the option of shipping the phone to the store, which considering the store had it in stock on Friday would have been a better idea this time since even if my phone wasn't there I would have just taken one of the ones they had. As preordered Lumia 900s that were shipped directly arrived before the models in store, how would you have guessed? Certainly AT&T botched this release in the US.
Damn unfortunate . I ordered a 920 Cyan thru Att premier on Nov 8 and got it today Nov 10. They shipped it overnight instead of 2 day :good:
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
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The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
I avoided the whole pre-order nonsense and
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
Alpha0ero said:
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
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You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
Yep
emckai said:
You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
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I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
Alpha0ero said:
I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
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Well it's good you still got your phone. I'm waiting on the wireless charging pad XD
I feel your pain
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
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Click to collapse
I have a similar story, but mine was worked out so I actually received my phone today via FedEx and I will never order another device where they have to deliver it. I went online after mid-night to try and order the device, but everything it kept trying to charge me an extra $150 for the charging plate and the $100 which was to drop the phone to $99. So I called ATT and the first rep couldn't tell what was going on and chalked it up to me being a corporate account user. So I had to call back the next day and waste another hour on the phone with a corporate rep who finally told me to just order it and they would credit it back after the fact - what part of stupid, do I look? So I wasted an hour on phone before work and called back at Lunch to find out that I had a code which showed my service plan wasn't compatible with the offer, and that they needed to update it. So I wait for a supervisor, explain my situation for the third or fourth time and get cut off before she can correct the freaking problem. I finally call back and speak to gentlemen by the name of Jose, who walks me to through, count them, 4 transfers before we get back into the corporate account section and a darling young lady sets the code correctly to reflect a current voice and data plan compatible with the offer and I immediately am able to order the phone on their website. This is the afternoon of the 7th of November. They process my order, it gets sent out to FedEx and of course, two day deliver doesn't mean a hill of beans to them. I see a status that it was picked up the morning of 8 November and estimated for delivery on 12 November. So I go through the entire weekend without a new toy to play with; but no biggie, I got the phone and charging plate after being told by ATT that the plate was on backorder. SO I AM NOW HAPPY. If I could only get my wireless hotspot, all would be golden.
AnyMal said:
The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
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emckai said:
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
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I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
I hate AT&T!
Talderon said:
I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
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My ordering history:
Nov 9-- Online ordered
Nov 12--Order was cancelled, Online ordered again
Nov 13--Order was cancelled again, Ordered on phone
Nov 14--AT&T premier agent told me my order was shipped
Nov 15--Check my order status again, the order is back ordered
Nov 16--Order is in processing

Verizon Targets November 29 as Launch Day for Galaxy Note 2

Assuming nothing bad happens over the next few weeks, I’d say the 29th of November is the big day. Can you patiently wait a month?
pampangakid said:
Assuming nothing bad happens over the next few weeks, I’d say the 29th of November is the big day. Can you patiently wait a month?
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Uh, Best Buy is already selling a Verizon Note 2 in some places.
We can be patient, but we'd also like it sooner. Anybody does since Verizon is Effing us over with it.
computingwarren said:
Uh, Best Buy is already selling a Verizon Note 2 in some places.
We can be patient, but we'd also like it sooner. Anybody does since Verizon is Effing us over with it.
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Click to collapse
Has this been confirmed? I read that some Bestbuys have them on display. I called my local Bestbuy and they did not have them in stock.
computingwarren said:
Uh, Best Buy is already selling a Verizon Note 2 in some places.
We can be patient, but we'd also like it sooner. Anybody does since Verizon is Effing us over with it.
Click to expand...
Click to collapse
Where about is this Best Buy store?
Sent from my iPhone 5
Jay A whY said:
Where about is this Best Buy store?
Sent from my iPhone 5
Click to expand...
Click to collapse
Here http://www.droid-life.com/2012/11/1...ted-on-display-at-best-buy-stores/#more-89181
I think everyone on this board is aware of the release date.
Best Buy isn't selling them, that is the demo unit.
AT&T's note was released on the 9th or 11th I forget, but the demo unit was in-store on the 3rd.
It could've been someone just putting out the unit way too early or for BF so people can see it. Hopefully it will be out before that, but so far all signs from VZW have been pointing to no.
kimdoocheol said:
I think everyone on this board is aware of the release date.
Best Buy isn't selling them, that is the demo unit.
AT&T's note was released on the 9th or 11th I forget, but the demo unit was in-store on the 3rd.
It could've been someone just putting out the unit way too early or for BF so people can see it. Hopefully it will be out before that, but so far all signs from VZW have been pointing to no.
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Click to collapse
That says new customer 2 year act. Nothing about pre order.
Definitely looks like they are selling it.
computingwarren said:
That says new customer 2 year act. Nothing about pre order.
Definitely looks like they are selling it.
Click to expand...
Click to collapse
Nobody has confirmed it.
Could've been the wrong ad put out early.
And I believe this happened to the AT&T note too at some places, but it was only for preorder. This seems like the right time for preorder anyways.
Sure looks like it, but dont say they are selling it when no one has confirmed it. Even droid central beat around the bush basically avoiding the words available at best buy now
I wonder if Verizon will delay the Note 2 even more, seeing as how the DROID DNA is coming out the 21st...
geoff5093 said:
I wonder if Verizon will delay the Note 2 even more, seeing as how the DROID DNA is coming out the 21st...
Click to expand...
Click to collapse
I honestly doubt they will delay the Note 2's launch for that reason. I believe this because they have more than likely already delayed the Note 2 for the DNA.
29th
I called a non-corporate store yesterday and they said they didn't have a release day. They called back today and said they just recieved a call from verizon that the official release day is the 29th.
loggainsd said:
I called a non-corporate store yesterday and they said they didn't have a release day. They called back today and said they just recieved a call from verizon that the official release day is the 29th.
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Click to collapse
Verizon may have the best speeds, but overall, a pain in the ass.
What he said. Maybe the best LTE network but in terms of high end phones locked/encrypted bootloaders, and delayed releases, bid red does not rate highly for those items.
loggainsd said:
I called a non-corporate store yesterday and they said they didn't have a release day. They called back today and said they just recieved a call from verizon that the official release day is the 29th.
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Click to collapse
VZW, never early, but always on-time. It seems like those original documents that surfaced about the N2 launch were correct.
That sucks, on the plus side only ten more days. I woud've liked to have it over thanksgiving break.
kimdoocheol said:
VZW, never early, but always on-time. It seems like those original documents that surfaced about the N2 launch were correct.
That sucks, on the plus side only ten more days. I woud've liked to have it over thanksgiving break.
Click to expand...
Click to collapse
Yeah, considering the other carrier Note 2s shipped without the muliti-window feature, I'm guessing those carriers pushed for it to be released early - trying to be the first to get it.
Also, I used to have Alltel and it wasn't that they were late with phones, it was that they never got many good phones at all. Also, there were 2 people in an Alltel store at a time max, often 1. My area is so populated that the main road has 4 lanes each direction so yeah... it was a good 2 hours or easily more waiting since most people were asking about plans and then phones having not done any research first.
It would be nice to have it by Black Friday, but no such luck. A week until ths shipping starts.
flaring afro said:
Yeah, considering the other carrier Note 2s shipped without the muliti-window feature, I'm guessing those carriers pushed for it to be released early - trying to be the first to get it.
Also, I used to have Alltel and it wasn't that they were late with phones, it was that they never got many good phones at all. Also, there were 2 people in an Alltel store at a time max, often 1. My area is so populated that the main road has 4 lanes each direction so yeah... it was a good 2 hours or easily more waiting since most people were asking about plans and then phones having not done any research first.
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Click to collapse
I don't know? Since the KR version had this at the beginning and the Eu version didn't. I don't know why this is, but I don't think it is carrier specifc, but rather Samsung. So I wouldn't say it is carrier specific pushing for an early release date - as MW is available now and it isn't like we are getting JB 4.1.2, rather, this is the way it was supposed to go down on all carriers.
However, I do know VZW usually does extensive testing on their products before-hand. Still though, the biggest carrier in the USA shouldn't be getting phones last.
26th
Just an update guys. I called VZW Corporate and the lady I spoke to said my order should ship BY the 26th if that helps any. Who knows at this point
loggainsd said:
Just an update guys. I called VZW Corporate and the lady I spoke to said my order should ship BY the 26th if that helps any. Who knows at this point
Click to expand...
Click to collapse
I think people are using the words "ship" interchangeably. For some, the mean get all the devices into Fedex's system and for others it means that the phones are on Fedex's trucks. I have been told by 7 different agents (over the phone) that the devices is supposed to exit the pre-order system on the 25th. Assuming it does so, then I predict the next day (26th) Verizon would be talking to Fedex and generating labels. Then (27th) I would expect the devices to be on the trucks and on the road to the different distribution centers.
SFBPro said:
I think people are using the words "ship" interchangeably. For some, the mean get all the devices into Fedex's system and for others it means that the phones are on Fedex's trucks. I have been told by 7 different agents (over the phone) that the devices is supposed to exit the pre-order system on the 25th. Assuming it does so, then I predict the next day (26th) Verizon would be talking to Fedex and generating labels. Then (27th) I would expect the devices to be on the trucks and on the road to the different distribution centers.
Click to expand...
Click to collapse
I can confirm this as well. When I have talked to reps who seem competent, they say the average ship time is three days from the warehouses to your doorstep. 1 day to get everything on the trucks and 2 days for shipping - makes sense it takes an additional one day for making labels for these/boxing as well. so 4 days seems very reasonable.

store availability date

i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
Everything I heard points to the 21st. Verizon said on their site that they will start shipping the DNA's on the 19th, and with the two day shipping they will also arrive on the 21st. You can exchange your phone until the 22nd, so you should be fine.
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
flaring afro said:
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
Click to expand...
Click to collapse
I am thinking the same...I made an internet order this morning and it shipped out around noon for delivery on the 21st.
I certainly hope so. I'm planning on swinging around to my local store after work on Friday in hope that they'll have some on hand. The reps at my store don't know anything when it comes to dates except one guy, but he's hardly there anymore.
I can say that they showed up for store ordering today so you should be able to pick it up in a store soon... if I were you I would just return it to the gs3 to the store you got it from and then get it somewhere else since those guys are assholes...
Sent from my ADR6425LVW using xda premium
I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
drumz0rz said:
I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
Click to expand...
Click to collapse
I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
At the announcement of the DNA official spokesmen said it was being released on the 21st. There's no question it will be.
Threaten to cancel the line and return the S3. They will balk. Wife didn't like the I phone 4 when switching to Verizon, they wanted to charge a restock fee and told me how much she would hate android, blah blah, blah. Told them fine. Cancel the line, I'll return the phone, pay the fee and open a new line online through Amazon and get my phone through them since they were being difficult. Walked out of the store with the thunderbolt and didn't pay a dime extra (was a hundred more than iphone at the time). They don't want to lose commissions. Also, try to never shop at authorized dealers. Stick to corporate stores.
Sent from my ADR6425LVW using Tapatalk 2
My local corporate store has no idea of shipments either, no clue the day before. I bet they had a whole pallet of them out back...
I'm sure the lady I called twice knows me by voice now.
white stormy said:
i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
Click to expand...
Click to collapse
They are BSing you Ask to talk to the store manager or supervisor.If they won't help call VZW customer service. They have always helped me..
i had no idea this place wasn't a corporate store. they only sell verizon and have nothing but verizon signs and whatnot. i got real hot when i found that out.
I second the "only shop at a corporate store". Seriously, only suckers wander into the "authorized retailers". You can spot them by looking at the signs. It'll say really small under the Giant Verizon banner like "USA wireless or GO wireless or John Doe wireless, Authorized Retailer". I've never stepped foot in one except when I needed a charger in an emergency. They charged me like $30. Yeah, screw them. The corporate stores can handle all customer service needs, and the staff is always more knowledgeable and helpful.
Authorized Retailers aren't always good with customer service or phone problems. I'd only use a select few places for getting a phone besides Verizon (Amazon, Best Buy, etc). There is a place near me that has no signs except "Verizon" with "Authorized Retailer" underneath. People probably don't realize they aren't the same as Verizon corporate stores.
I would return the phone and get the DNA from a corporate store.
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
DammitCubs said:
I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
Click to expand...
Click to collapse
I had the same issue.... Was it Verizon corporate you talked to?
Sent from my ADR6350 using xda app-developers app
called my verizon store today and they said they had will have them tomorrow for sale, so I will just pick it up before work tomorrow. I honestly don't think they get shipment until evening the night before because I called earlier and she told me to call back in a few hours towards evening and then they will be sure if they will have them tomorrow. Called just now and they indeed said they will have them tomorrow.
---------- Post added at 02:46 AM ---------- Previous post was at 02:13 AM ----------
Called another corporate store, both confirmed stock for me and the second one also confirmed they had them in stock and will sell them tomorrow. So you guys shouldn't have trouble getting them at your local corporate store.
after a short conversation with veriszon customer service got things worked out.
the gs3 had to be returned to the store i bought it at and that store would not be getting the phone on the 21st. to save my number verizon did a equipment swap and put my number on a old phone. then told me to return the phone and buy it at a corporate store on the 21st. i still get to buy it at the discounted price and keep my number,
Zalatorisaurus said:
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
Click to expand...
Click to collapse
Their greed is appalling.

Fedex lost my phone!

I ordered two phones, one for my wife and one for myself. Fedex delivered one package today with one phone. Both packages were scanned in to the local drop center at 5:11am this morning. One was scanned onto a truck at 9:30 and the other one has no activity at all. They have no idea where the other package is. And it being Saturday evening, they said that they're unlikely to get it figured out until sometime on Monday morning.
I was so looking forward to getting the phone and setting it up tonight.
:crying:
usmaak said:
I ordered two phones, one for my wife and one for myself. Fedex delivered one package today with one phone. Both packages were scanned in to the local drop center at 5:11am this morning. One was scanned onto a truck at 9:30 and the other one has no activity at all. They have no idea where the other package is. And it being Saturday evening, they said that they're unlikely to get it figured out until sometime on Monday morning.
I was so looking forward to getting the phone and setting it up tonight.
:crying:
Click to expand...
Click to collapse
Well you got yours, it looks to me like your wife's is missing!
It sounds like internal theft. Check Craigslist maybe. ?
mrnovanova said:
It sounds like internal theft. Check Craigslist maybe. ?
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Click to collapse
I never thought of that. Fortunately it was never delivered, so it's not my responsibility. They are saying that it'll probably come on Tuesday. We'll see if that happens.
But you do bring up a good point. I should probably contact Best Buy and let them know what's going on. If it was stolen, it's their problem. Well, theirs and Fedex.
ggrant3876 said:
Well you got yours, it looks to me like your wife's is missing!
Click to expand...
Click to collapse
I like the way that you think!
did you try the fedex guy's pocket?
bober10113 said:
did you try the fedex guy's pocket?
Click to expand...
Click to collapse
I questioned him, but never got that personal.
He even showed me his package sheet showing only one package.
they are getting slicker and slicker on covering their tracks...lol but seriously, it might just end up finding it's way to you next business day. If not, fault is on them. Once it's on your country's soil, they cant call foul play on loss/theft and deny responsibility. they acctualy had it in their depot. U'll either get a refund or a new one i would think. You just need to harass the shipper now.
bober10113 said:
they are getting slicker and slicker on covering their tracks...lol but seriously, it might just end up finding it's way to you next business day. If not, fault is on them. Once it's on your country's soil, they cant call foul play on loss/theft and deny responsibility. they acctualy had it in their depot. U'll either get a refund or a new one i would think. You just need to harass the shipper now.
Click to expand...
Click to collapse
I've been harassing them non-stop for most of the day. They told me on the phone that they only deliver Tuesday through Saturday for this type of Fedex delivery. So the next chance that I have to get it is Tuesday afternoon. If it's not delivered by then, then the harassing starts again.
Hope i wont go through this my self. But then again,i payed mine with paypal so usually they are the muscle.
Since its the international variant, im reading up on how i can change the csc to a canadian variant although i cant flash the rom since obviously its exynos vs snapdragon.
trying to keep busy while waiting for it to ship....
also ordered a couple cases and screen protectors to test out. its very hard to pick only one of each and be satisfied with the results. theres always some weird fitting issue or simply trash quality that makes the device feel sub pare.
usmaak said:
I never thought of that. Fortunately it was never delivered, so it's not my responsibility. They are saying that it'll probably come on Tuesday. We'll see if that happens.
But you do bring up a good point. I should probably contact Best Buy and let them know what's going on. If it was stolen, it's their problem. Well, theirs and Fedex.
Click to expand...
Click to collapse
What if your wife is just setting up a prank with the Fedex guy, to then have Aston Kutcher jump out the bushes and your being featured on his 1st episode to his comback of "Prank'd" but before Aston uploads it to MTV your wife uploads it to YouTube and it gets millions of views bringing in revenue and being able to pay off both phones with the YouTube money and win a chance to see the Note 9 google edition prototype running android Oreo at the Samsung Lab.
Sent from my SM-N950U using Tapatalk
Slicktune22 said:
What if your wife is just setting up a prank with the Fedex guy, to then have Aston Kutcher jump out the bushes and your being featured on his 1st episode to his comback of "Prank'd" but before Aston uploads it to MTV your wife uploads it to YouTube and it gets millions of views bringing in revenue and being able to pay off both phones with the YouTube money and win a chance to see the Note 9 google edition prototype running android Oreo at the Samsung Lab.
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
Ya know, that's another thing that I never thought of.
Man that sucks I would be pissed. But what could you do? Hope you get it soon it's a great phone.
They didn't lose it I think. Same thing happened to me. Th3y said they couldn't find it, but found out it was locked away in some container and it was delivered the following Monday. Just wait for it is all I can say
usmaak said:
I've been harassing them non-stop for most of the day. They told me on the phone that they only deliver Tuesday through Saturday for this type of Fedex delivery. So the next chance that I have to get it is Tuesday afternoon. If it's not delivered by then, then the harassing starts again.
Click to expand...
Click to collapse
Why would they not deliver the package on Monday? That doesn't make sense to me, express delivery should happen any business day of the week. Maybe that's why mine says delivery Tuesday even though it's in the local sort facility already.
mcdanielvzw said:
Why would they not deliver the package on Monday? That doesn't make sense to me, express delivery should happen any business day of the week. Maybe that's why mine says delivery Tuesday even though it's in the local sort facility already.
Click to expand...
Click to collapse
The guy that I talked to at FedEx called it "FedEx Home Delivery", and said it only runs between Tuesday and Saturday. It's probably the cheapest way that they could find to deliver it.
Interesting, FedEx Home Delivery is listed as Tuesday through Friday, 9 a.m. to 8 p.m.; Saturday, 9 a.m. to 3 p.m
Looks like no phone for me tomorrow, Tuesday it is
Same thing happened to me. Supposed to be overnighted to me last Thursday. Arrived is Memphis depot, from there, nobody knows where it is. I asked them how is that possible, that's their core business, shipping and being able to track the shipments. Anyway, I told them to send it back when/if they find it. Fedex is crap!!
Don't feel like you're alone. Fedex has lost my Note 5 I sent in as my trade in. I have verified it was picked up by the driver, but has since disappeared, there's not even any tracking information. Fedex is supposedly researching, but I don't expect it to be found. That puts me out a phone, plus the $425 trade in credit with Samsung. Soooo pissed right now....
kind the same happened to my friend Note 8, he had it hold at UPS location for pickup but when he show up to pick up the phone, they can not locate it.

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