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[Q] [Really Need Help] Xperia Neo would not start, only shows "sony ericsson" :(
Hi guys, I am new to this forum and a new smartphone user.
Last night I was updating my phone through PC companion, but the software dies half way for some unknown reason. Since then I could not turn on my phone.. It will only vibrates, shows "Sony Ericsson", and then an image of yellow triangle with an exclamation mark shows up, then it is turned off again. I tried charging, restarting my pc companion software to try to update my phone, but none of them work.
I saw some threads here and it seems that there are possible solutions, but because the terminology is quite strange to me I could not fully understand what I have to do What is a flashtool and SEUS? I tried to search them up on the net but the downloads seem to be unavailable?? I must be missing something here.
If anyone can help me with simple terminology I will really really appreciate it.. Thanks a lot!
Your phone's boot loader unlocked or not & if yes what method?(s1tool,official SE or setool2 paid) ? Here's a good tutorial about flashtool.
lilbunnyf said:
Hi guys, I am new to this forum and a new smartphone user.
Last night I was updating my phone through PC companion, but the software dies half way for some unknown reason. Since then I could not turn on my phone.. It will only vibrates, shows "Sony Ericsson", and then an image of yellow triangle with an exclamation mark shows up, then it is turned off again. I tried charging, restarting my pc companion software to try to update my phone, but none of them work.
I saw some threads here and it seems that there are possible solutions, but because the terminology is quite strange to me I could not fully understand what I have to do What is a flashtool and SEUS? I tried to search them up on the net but the downloads seem to be unavailable?? I must be missing something here.
If anyone can help me with simple terminology I will really really appreciate it.. Thanks a lot!
Click to expand...
Click to collapse
Hi,
This is my suggestion:
first download FlashTool_0.2.9.1_FOTAUnbrick
http://forum.xda-developers.com/showthread.php?t=1126358
Follow instructions (if u familiar with updating with sony ericsson pc companion, this u can do)
Simple, start FlashTool_0.2.9.1_FOTAUnbrick, click flash. Choose loader.sin on the right. Then click OK,
Turn of phone, hold in back button while connect phone with usb cable.
See its flashing, wait til its done, unplug phone,. try to boot up phone.
I am also a newbie, but this worked for me
pls give me a link to download SEUS, for xperia neo pls. pls help I am having the same problem pls help,
emailprashanthvg said:
pls give me a link to download SEUS, for xperia neo pls. pls help I am having the same problem pls help,
Click to expand...
Click to collapse
Try: http://dl-www.sonyericsson.com/cws/download/1/110/61/1323075336/Update_Service_Setup-2.11.12.5.exe
Guys dont panic if you bricked your phone go through the Xperia neo Forums and im sure you can unbrick your phone i have bricked my phone 2 times and i was able to unbrick !
http://forum.xda-developers.com/show....php?t=1126358 ...even i suggest this page because this is were i was able to unbrick my phone successfully !
Thank you guys! My phone is finally working again!
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
Good! Enjoy your neo!
abhinav333 said:
Guys dont panic if you bricked your phone go through the Xperia neo Forums and im sure you can unbrick your phone i have bricked my phone 2 times and i was able to unbrick !
http://forum.xda-developers.com/show....php?t=1126358 ...even i suggest this page because this is were i was able to unbrick my phone successfully !
Click to expand...
Click to collapse
I don't think link is right mate, 404 page not found
Anyway @lilbunnyf if your phones boot loader is unlocked using s1tool method do not use seus or pc companion.As I read in forum this can brick your phone.Try flashtool.If you got a locked boot loader or patched one with setool2 then you can use pc companion(this thing saved my phone like 5-6 times now after kinda bricking it with roms kudos se for this xD)
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
oh xD didn't saw this,Good
lilbunnyf said:
Thank you guys! My phone is finally working again!
Click to expand...
Click to collapse
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
dioggo92 said:
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
Click to expand...
Click to collapse
LOL so your are ready to brick your phone !
dioggo92 said:
Tell us how did you unbrick it, maybe in future someone will have the same problem as you
Click to expand...
Click to collapse
Most likely the post #3. That should help.
I have the same problem...
but mine already unlock using s1tool, rooted using zergexploit and using cwm...
i wanted to install se tweak so i use cwm the installation is complete after rebooting my phone is bricked... so please... im begging help me...
i've tried using flashtool to reflash to stock but i cant get my phone connected... it seems i cant go to fastboot mode...
I managed to get stuck in a boot loop today. I have a locked bootloader and SEUS did the job, so I guess that is the best solution for the problem mentioned by OP.
JOeYJAcX said:
I have the same problem...
but mine already unlock using s1tool, rooted using zergexploit and using cwm...
i wanted to install se tweak so i use cwm the installation is complete after rebooting my phone is bricked... so please... im begging help me...
i've tried using flashtool to reflash to stock but i cant get my phone connected... it seems i cant go to fastboot mode...
Click to expand...
Click to collapse
Since you unlock it via s1tool, you should still be able to use SEUS.
Anw, why fastboot mode? Have you tried to connect it in flashmode?
Morning,
Can someone advise me the best way to debrand my orange phone?
I've made it sim free using wotanserver.
Then I flashed the generic firmware from the same site, it goes through the process until completion and tells me to reboot the phone.
When I do this it won't go past the screen with an exclamation mark in a triangle, and a picture of a phone. I then have to repair the phone using SEUS.
I just want to remove the orange start up logo and bloatware.
Please help
Have you unbricked your phone already or are you still stuck at the triangle with exclamation mark?
I've unbricked it using SEUS (twice!).
I may just root it and install a custom rom instead.
RobinVdBroecke said:
Have you unbricked your phone already or are you still stuck at the triangle with exclamation mark?
Click to expand...
Click to collapse
fatfingers73 said:
Morning,
Can someone advise me the best way to debrand my orange phone?
I've made it sim free using wotanserver.
Then I flashed the generic firmware from the same site, it goes through the process until completion and tells me to reboot the phone.
When I do this it won't go past the screen with an exclamation mark in a triangle, and a picture of a phone. I then have to repair the phone using SEUS.
I just want to remove the orange start up logo and bloatware.
Please help
Click to expand...
Click to collapse
Use wotan client (search it on google) with the pone power off, push down volume button, while conect usb cable.
It's free...
Yeah wotan client debrands using generic update.
Personally think 0.62 has poor radio stack though.
Anyone have a good radio stack for 3uk for mini pro
Sent from my SK17i using Tapatalk
I have updated my x10 mini to nAa-11 and unlocked it and is running on cm7, but the problem is that the batery sucks, i take a photo the phone switches off, so i wanna restore my phone back to its default firmware and stock 2.1... soo please help me on how to do this..!!!
to back to stock, just repair with seus or PcCompanion.
ArtBcn said:
to back to stock, just repair with seus or PcCompanion.
Click to expand...
Click to collapse
i doesnt detect my phone at all..!!!!
try to plug in flash mode (with companion started, turn off the device, press back button and connect USB)
...And if you tried yet, try pressing the three buttons...
ArtBcn said:
try to plug in flash mode (with companion started, turn off the device, press back button and connect USB)
...And if you tried yet, try pressing the three buttons...
Click to expand...
Click to collapse
i did it and i press repair ,but after downloading it said some error..!!!
sanjay_bandaru said:
i did it and i press repair ,but after downloading it said some error..!!!
Click to expand...
Click to collapse
...ups!!! Which kind of error ??, please can you write what error is saying?
ArtBcn said:
...ups!!! Which kind of error ??, please can you write what error is saying?
Click to expand...
Click to collapse
it says cannot start up the update service
...but this seems like pc error with companion
Companion detect correctly your device or not? The installation beggin correctly and stopped?
ArtBcn said:
...but this seems like pc error with companion
Companion detect correctly your device or not? The installation beggin correctly and stopped?
Click to expand...
Click to collapse
this is the problem with the pc companion ,i clicked repair and it said downloading some files and then an error occurs and when i tried on the seus it say it already has the latest software..!!!
sanjay_bandaru said:
this is the problem with the pc companion ,i clicked repair and it said downloading some files and then an error occurs and when i tried on the seus it say it already has the latest software..!!!
Click to expand...
Click to collapse
When seus says you have the latest software there is a bit that says something like "if you're having problems with your device click repair" I restored mine like this last week (two days and I was back on the latest minicm)
I know people say it all the time but you could calibrate your battery
Fully charge
Wipe battery the stats
And run a few full cycle charges.
Worked a charm last time my battery went ****ty!
Download Sony Update Service : Download Update Service
Then,open Sony Update Service.Select your phone and click next and next until it tells you to turn off the phone,wait 15 seconds and then plug it in while pressing back button.A green LED will flash from the phone.Just wait until the program tells you to disconnect the phone and power it on.If this is the wrong Update Service,try this link :
Old Sony Ericsson Update Service
themiltos21 said:
download sony update service : download update service
then,open sony update service.select your phone and click next and next until it tells you to turn off the phone,wait 15 seconds and then plug it in while pressing back button.a green led will flash from the phone.just wait until the program tells you to disconnect the phone and power it on.if this is the wrong update service,try this link :
old sony ericsson update service
Click to expand...
Click to collapse
guys nothing works can u tell me d procedure by usinf flashtool
SEUS and Pc companion has being giving some server errors...
And by the install any fully working rom(minicm7pro by paul) which works on stock kernel...
Then flash stock kernel after installing rom.
I think it is because the custom kernel due to which SEUS doesnt detect phone
Yashu1019 said:
SEUS and Pc companion has being giving some server errors...
And by the install any fully working rom(minicm7pro by paul) which works on stock kernel...
Then flash stock kernel after installing rom.
I think it is because the custom kernel due to which SEUS doesnt detect phone
Click to expand...
Click to collapse
thank you all my phone is restored
Hi,
i have problem with SE Xperia Mini Pro (SK17). All of a sudden, screen went black when I was using it. Ever since, I cannot even start the phone. I tried to turn it off, but it doesnt work. I also put the battery out of it, waited for a little while and then put it back - but it still doesnt work. When i try to turn it on, only black screen is what I see.
I tried some repair shop and they told that it is problem with Software and that it needs to be reloaded, I mean that SW has to be replaced with the new one.
Can anybody please help me do that?
Thanks a lot guys
zanex60 said:
Hi,
i have problem with SE Xperia Mini Pro (SK17). All of a sudden, screen went black when I was using it. Ever since, I cannot even start the phone. I tried to turn it off, but it doesnt work. I also put the battery out of it, waited for a little while and then put it back - but it still doesnt work. When i try to turn it on, only black screen is what I see.
I tried some repair shop and they told that it is problem with Software and that it needs to be reloaded, I mean that SW has to be replaced with the new one.
Can anybody please help me do that?
Thanks a lot guys
Click to expand...
Click to collapse
Did it brick while a software update or really just while using it? It's not battery related?
Is your bootloader locked and are you using a custom kernel or rom?
You will have to flash the original firmware again using flashtool. For that download flashtool from the development section and install it. Go to the installation folder > drivers and install all drivers for all devices.
Afterwards download the 4.0.2.A.0.42 .ftf for SK17i from here and place it in the flashtool folder > firmware. Delete all other files in firmware folder.
Open flashtool, click on the flash and select flashmode -> ok. Select the 4.0.2.A.0.42.ftf and click okay. Let your phone turned off and hold volume down and while you hold volume down just connect usb to pc. Don't power phone on, just connect to pc while holding volume down. Flashtool will automaticly flash the firmware. I hope your battery status is more than 25%
Don't disconnect your phone while it's flashing. Afterwards plug phone off and reboot, it should be alive again
Thank you, I will try it.
No, it is not battery related, I checked battery. And it didnt happen during SW upadte, it happend during regular usage. Al of a sudden...
Thanks again for your reply, I will try it as soon as I can. I hope I will be able to do it despite the fact, I have no experiences in such things... (I use iOS, this Android phone belongs to my girlfriend)
zanex60 said:
Thank you, I will try it.
No, it is not battery related, I checked battery. And it didnt happen during SW upadte, it happend during regular usage. Al of a sudden...
Thanks again for your reply, I will try it as soon as I can. I hope I will be able to do it despite the fact, I have no experiences in such things... (I use iOS, this Android phone belongs to my girlfriend)
Click to expand...
Click to collapse
If you have any questions or need screenshots, just tell me I will post them for you
So I did everything as you wrote, but it didnt help Phone was flashed correctly I guess, there were no errors in report. Should I try some different mode or something else? Anything?
Or does it mean, that it is not software failure?
Thanks anyway
Did it vibrate, When you power on the phone?Can you see the boot logo?try to repair it through sony pcc.if the problem still exist then its hardware related. You have to replace the display.....
Sent from my ST15i using xda premium
I think it is your display or ribbon problem.All the sliding phones have this ribbon problem.
Yes, it did vibrate. Im not sure it is display problem, because the display shines, but only black color - it is not as black as if it is turned off.
And no, I can not see boot logo. Only vibration and shining black color
zanex60 said:
Yes, i did vibrate. Im not sure it is display problem, because the display shines, but only black color - it is not as black as if it is turned off.
And no, I can not see boot logo. Only vibration and shining black color
Click to expand...
Click to collapse
try to repair it through Sony PC Companion. if it doesn't work then your display is dead
Beforing that flashing, PC Companion wasnt able to recognize phone - now it does. It immediately recognized, that there s xperia mini pro plugged-in.
So does it mean, that SW is fine and the display is messed up? Now i m trying to repair through pc companion, i ll see if it helps.
Thanks guys anyway for all the help
zanex60 said:
Beforing that flashing, PC Companion wasnt able to recognize phone - now it does. It immediately recognized, that there s xperia mini pro plugged-in.
So does it mean, that SW is fine and the display is messed up? Now i m trying to repair through pc companion, i ll see if it helps.
Thanks guys anyway for all the help
Click to expand...
Click to collapse
Looks like display's got a problem. So try to repair via pc companion (guess bootloader is locked if pcc recognizes your phone) and if that doesn't help bring it to service
PC Companion didnt help. It has just loaded the latest software to the phone, but it is still same - i try to turn it on, it vibrates and then black screen is shining.
So I guess you guys might be right - display might be dead.
What does it mean that bootloader is locked? The phone was recognized, I also updated the SW via PC Companion
zanex60 said:
What does it mean that bootloader is locked? The phone was recognized, I also updated the SW via PC Companion
Click to expand...
Click to collapse
Yes it means your bootloader is unlocked and display is dead
Sent from my ST15i using xda premium
well... display + ear loudspeaker (or flex cable can it be, i m not sure)...
i m not sure if it s worth repairing (I bought it second hand, i dont have warranty certificate)
You mean warranty for phone? Ask at service center how much it is to repair without warranty certificate...
And: No if pcc recognizes phone the bootloader is locked!
Sent from my SK17i running Jelly Bean via CM10
Try this:
Download UnbrickingXperia2011.zip file from here: http://www.mediafire.com/?s166qsg8qaaxc43
Unpack the .zip file and place the .ftf file in Flashtool\firmwares folder.
Open Flashtool.
Get your phone to flashmode, make sure it is turned off, press down Volume DOWN button and connect USB cable.
In Flashtool, click the lightning button, pick Flashmode and choose the Xperia_2011_FreeXperia_ALL.ftf file.
Let Flashtool finish.
Now do what mihahn said.
I hope it helps, if not then it is a display problem
Eventually, there was nothing left to try, so I went so mobile repair service a had it diagnosed.
The only problem was flex cable. They also told me that it is quite common problem for slide phones. Fortunately, display was OK.
HELP, Please.
Being new to this, i attempted to what i thought was a new rom (C6603_10.1.A.1.434_UK unbranded.ftf) to my handset as you can see this is a ftf file.I flashed this via flash tool programme and now i am left with a yellow exclamation mark over a phone image,when plugged in the phone just flashes on and off displaying the mark,cannot get out of this position.
Can anyone help me out of this,with directions for a complete novice.
Thanks.
miniman1 said:
HELP, Please.
Being new to this, i attempted to what i thought was a new rom (C6603_10.1.A.1.434_UK unbranded.ftf) to my handset as you can see this is a ftf file.I flashed this via flash tool programme and now i am left with a yellow exclamation mark over a phone image,when plugged in the phone just flashes on and off displaying the mark,cannot get out of this position.
Can anyone help me out of this,with directions for a complete novice.
Thanks.
Click to expand...
Click to collapse
Is there any programme that will allow me to rectify this restart/exclamation fault ?
you can't brick an x10. you need to install sony pc companion on your computer and go into software update and hit repair phone. good luck!
kemmo123 said:
you can't brick an x10. you need to install sony pc companion on your computer and go into software update and hit repair phone. good luck!
Click to expand...
Click to collapse
Thanks but already tried that method, even with the phone restarting every several seconds, I hit repair and when it manages to succeed it results in ''no update available''
miniman1 said:
Thanks but already tried that method, even with the phone restarting every several seconds, I hit repair and when it manages to succeed it results in ''no update available''
Click to expand...
Click to collapse
I think the mistake I made was failing to install recovery before I tried to install a new rom.