Has anyone else tried to set up google voice for the default voicemail only to receive an error message. It seems att has blocked the changing of voicemail services.
KingofKingsB said:
Has anyone else tried to set up google voice for the default voicemail only to receive an error message. It seems att has blocked the changing of voicemail services.
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Same here. I couldn't get it to work as well.
I had the same problem, but uninstalling Google voice and installing it again let it go through.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I didnt know if I got a bad phone with a bad flast or how many other people are having problems. It seems that the preorders were a bad batch for the most part. Some arrived DOA, battery covers broke, bricked on arrival. Glad to know I'm not the only one with this issue.ANYONE having problems with quadrand FC'ing all the time?
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
Yup. Had to do the same thing. Worked like a charm though.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
Thanks that worked.
Still doesn't work for me. Tried uninstalling and re-installing GV and also using the deactivate/activate link on the GV website and I'm still getting the error. This is frustrating.
Just go in and manually change it yourself in the phone settings, under the forwarding options. There are 4 options, leave the first one disabled (forward all calls). For the other 3, change them all to your Google voice number (for ex., 1-xxx-xxx-xxxx) and you will be good.
Anybody has any idea why auto-configuration in GV does not work?
hamdori said:
Anybody has any idea why auto-configuration in GV does not work?
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Click to collapse
I'm almost positive it is AT&T wanting you to use their (nonexistant) Visual Voicemail app. My Skyrocket did the same exact thing. International GSII on ICS even worked fine.
I had the same issue. Make sure it says ATT in carrier when you log into google voice. If it doesn't redetect it. Mine still showed Sprint for 48 hours before it detected I was actually on ATT.
Also entered the codes as mentioned on this site:
http://kalsey.com/2010/10/using_google_voice_as_your_voicemail_on_att/
The important part to save you a click through:
"Second, open up your phone’s dialer and dial the following, replacing 1234567890 with your new Google Voice phone number…
*61*1234567890# (then hit send)
*62*1234567890# (then hit send)
*67*1234567890# (then hit send)
You should see a message appear on your phone after each time you press send. This will set up your AT&T account to take all calls when the phone is busy, when you decline a call, or when your phone is turned off or out of range and forward the call to your Google Voice number."
After doing the above I was able to change Carrier in settings to Google Voice without any problem.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
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Click to collapse
You guys are simply amazing. Had this problem which I suspect is because of the SIM change. I had no problems switching from my Captivate to Atrix.
Related
I'm coming from the sensation.. and so far, the Amaze has been great. The speeds are great and the build quality is second to none..
The only issues that are actually bugging me enough to mention have to do with two google apps. First, w/ google voice.. has anyone been able to successfully configure it to work as the default voice mail service? I can't seem to get it to switch over from the default phone voice mail service... any ideas?
Also, with google talk, I can't get the video chats to work. When I connect with a contact, it does the ringing thing and then goes to a black screen and people say they cannot see me. Again, any help?
Thanks in advance.
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
I am having the same problem. Seems to work for a while and then goes back to tmobiles VM. I recently manually forwarded the calls so I'll do some testing hopefully it will stick. I called tmobile andbthey said it was forwarded to my gv voicemail but calls were still sometimes going to tmobiles
Spovik said:
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
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Click to collapse
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
darkpaniel said:
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
Click to expand...
Click to collapse
Me too. But my settings were maintained from my previous device.
Perhaps try going to a different device, go back to carrier settings, go back to Amaze then try changing your settings and see if that works. I've been meaning to give it a try but haven't had the time.
Binary100100 said:
But my settings were maintained from my previous device.
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Click to collapse
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
darkpaniel said:
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
Click to expand...
Click to collapse
I had it all set up with my last Android device.
I upgraded to Amaze.
I couldn't use the voicemail provider because I had errors but my voicemail was still setup with GV.
Basically the only thing that the 'switch voice mail provider' does is change the call forwarding on your device. The error you're getting, I got as well, but my call forwarding settings were set up before I switched to my amaze. You have a few options.
The first is to go into your Google voice account on the web, and go into settings and then click Voice settings. you'll see your devices and next to them there's a link to activate. It will give you the codes to dial manually based on your carrier to set up call forwarding.
And as a last resort, if you have T-Mobile you can always call customer care and they can change your conditional call forwarding settings so that when the call meets a condition (no answer, out of area, busy) that it will forward to VM. I'd assume other carriers have similar abilities, but none that I can speak with any experience.
Thanks for all the help, everyone. I think I got it figured out.
Now how about the Google talk video chat issues.. anyone else having issues with it?
Google Talk video chat not working for me either. Pretty annoying after paying a lot of money for this phone.
I had to sign out of Google voice on my old device first. Then setup Google voice on the amaze, and this got rid of the error for me.
Sent from my HTC_Amaze_4G using xda premium
same issue
Signing out of voice on my old device won't work becase it was stolen. Are there any other work arounds?
Same here gchat is not working for me. Its sucks
Google video chat is like face time for tmobile it won't allow you to see anything unless your over WiFi
Sent from my HTC_Amaze_4G
Hey all,
Did some searching for this issue and didn't come up with much. Basically, running a stock Rezound using the latest OTA update. Google Voice works fine for receiving and sending calls. However, I can only call out using Google Voice when I tap the person I want to call in my contact list. Is there some way for Google Voice to work with unknown numbers (i.e. just dialing a number the old school way)? It always uses my VZW number if I do this.
I have my Google Voice calling option set to "use for all calls" so I'm wondering what's going on. I am dialing the full number including an area code.
Thanks.
Thats the way I always use it. I select "use with all calls" and anytime I dial a number from the regular dialer... hell, any time I tap on any phone number in the browser... it just dials using Google Voice the way you'd expect it would.
a.mcdear said:
Thats the way I always use it. I select "use with all calls" and anytime I dial a number from the regular dialer... hell, any time I tap on any phone number in the browser... it just dials using Google Voice the way you'd expect it would.
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Click to collapse
Yeah, I'm not sure what's going on. Tried uninstalling and reinstalling - no dice. Dialer still causes VZW number to make the call instead of my GV number.
I'm using HTC Sense 3.5 if that helps any...? I haven't heard of anyone with this problem.
I have mine set to "ask me every time". Even for unsaved numbers, it'll prompt me with a box so I can select dial with / without Google Voice. Try setting it this way, and then attempt to call an unknown, see if it'll prompt you. That way you can narrow down whether it's your phone or the Google Voice app.
cpham817 said:
I have mine set to "ask me every time". Even for unsaved numbers, it'll prompt me with a box so I can select dial with / without Google Voice. Try setting it this way, and then attempt to call an unknown, see if it'll prompt you. That way you can narrow down whether it's your phone or the Google Voice app.
Click to expand...
Click to collapse
Yeah, I just tried doing the "ask me every time" option and dialed my house. Didn't give me any sort of message box asking me if I wanted to use GV or not and simply called using my VZW number.
I just got the phone two days ago and I've noticed some weird black artifacts (!) showing up during typical usage sometimes. Maybe I should just exchange it at this point?
Definitely do so if you are within your 14 days. That way you won't have to claim a warranty exchange for a refurb later on.
cpham817 said:
Definitely do so if you are within your 14 days. That way you won't have to claim a warranty exchange for a refurb later on.
Click to expand...
Click to collapse
Yep, I still have 12 or so days left to do that. Sad, because I really like the phone. Hopefully the replacement will work properly with Google Voice...
Bensky91 said:
Yep, I still have 12 or so days left to do that. Sad, because I really like the phone. Hopefully the replacement will work properly with Google Voice...
Click to expand...
Click to collapse
Just got a replacement. No more screen issues and my bottom buttons are actually red! (they were pink before)
However...still have this same Google Voice issue. Very frustrating. Maybe it's because I skipped the voicemail setup?
Bensky91 said:
Just got a replacement. No more screen issues and my bottom buttons are actually red! (they were pink before)
However...still have this same Google Voice issue. Very frustrating. Maybe it's because I skipped the voicemail setup?
Click to expand...
Click to collapse
You're obviously doing something wrong with the initial setup... That or you have it Google Voice not configured with your cell phone number correctly...
Works okay for me. On ice cream sandwich.
Google Voice not working when configured for ALL calls
I am running:
GV App build number 0.4.2.54
Galaxy Tab GT-P6200L with Android v4.0.4
When I set GV to ask before every call, it does, and my calls work just fine.
When I set GV to make all calls, it doesn't make calls, at all.
Since I went to the expense of porting my number to GV, it would be nice to use GV for my calls. I want to keep my cell number private, and GV should allow me to do this by showing my GV number to people when I call them.
Although I can do what I want with the extra screen press (when asked if I want to use GV), this is not how the app is supposed to work.
Is there a fix for this that anyone is aware of?
Thank you.
wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
Click to expand...
Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
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Click to collapse
As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
Click to expand...
Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
Click to expand...
Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
contentryder said:
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
Click to expand...
Click to collapse
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
It's not working for me either. Seems there's issues on Sprint and T-Mo too with the SGSIII and Google Voice. I hate using stock voicemail. Hope the next Google Voice update cures this.
mercado79 said:
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
Click to expand...
Click to collapse
everyone! this works!
just did it.
disabled it using the browser like he said. and then re-activated it on the same page by following the instructions. just checked to see if it works, and it does
yay
Thanks! Was having the same problem til I came across your post. Now I'll know what to do in the future.
Sent from my SAMSUNG-SGH-I747 using xda premium
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Lieu10ant said:
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Click to expand...
Click to collapse
bump?
i couldn't get this to work. the post wasn't very clear. did you go to google.com/voice on your phone or via website? i did via phone and don't see anywhere to "Deactivate Google voicemail on this phone". didn't see it via computer, either.
edit: so i found this via browser on my computer finally. reactivated and still no dice
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though Dialer app settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the Dialer still says "Forwarding number change failed".
My problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be. Where do you change this, or can you?
Me too - luckily I saved the activate/deactivate google voice in my contacts list so was able to change the forwarding ok. Not sure if there's anyone at google that takes feedback on these kind of issues or not - but I haven't seen many things responded to on their feedback forums (like DST / calendar sync issues for the last few years with no fixes). Get what you pay for I guess.
For other phones, I was able to use Google Voice by following the instruction at GV settings:
**004*1xxxxxxxxxx#
But it seems voice mail still goes to AT&T default voice mail.
I also tried *#61#, and it says calls will be forwarded to my GV number. Still same result
In the phone settings, I changed Voicemail setting to GV number, still same results
I'm wondering if this could be an issue with Huawei software. Do you have same issue?
gadget1999 said:
For other phones, I was able to use Google Voice by following the instruction at GV settings:
**004*1xxxxxxxxxx#
But it seems voice mail still goes to AT&T default voice mail.
I also tried *#61#, and it says calls will be forwarded to my GV number. Still same result
In the phone settings, I changed Voicemail setting to GV number, still same results
I'm wondering if this could be an issue with Huawei software. Do you have same issue?
Click to expand...
Click to collapse
Try reinstalling the GV app, and redo the setup voicemail part..
Bobvark said:
Try reinstalling the GV app, and redo the setup voicemail part..
Click to expand...
Click to collapse
Thanks for the tip, still not working. The AT&T VM will kick in if no answer....
gadget1999 said:
Thanks for the tip, still not working. The AT&T VM will kick in if no answer....
Click to expand...
Click to collapse
go to settings, Call, then under voicemail click service then choose google voice.
click voicemail settings and double check it says settings for google voice.
Bobvark said:
go to settings, Call, then under voicemail click service then choose google voice.
click voicemail settings and double check it says settings for google voice.
Click to expand...
Click to collapse
Thanks again
It seems the settings are correct:
* Settings->Call->Call Forwarding: shows my GV# when call cannot get through
* Settings->Call->Voicemail: shows GV Voicemail as the option (clicks that also shows my GV#)
But when call from another phone, the AT&T voicemail will still kick in. Not sure if this is an AT&T issue.
gadget1999 said:
Thanks again
It seems the settings are correct:
* Settings->Call->Call Forwarding: shows my GV# when call cannot get through
* Settings->Call->Voicemail: shows GV Voicemail as the option (clicks that also shows my GV#)
But when call from another phone, the AT&T voicemail will still kick in. Not sure if this is an AT&T issue.
Click to expand...
Click to collapse
I think it forwards it at a phone level. So must be something with the settings. Perhaps time to backup and reformat?
I just tried on another phone, it seems same thing happens. So looks it's an issue with AT&T. I'll see if they can help to solve the issue. Thanks for the help.
gadget1999 said:
I just tried on another phone, it seems same thing happens. So looks it's an issue with AT&T. I'll see if they can help to solve the issue. Thanks for the help.
Click to expand...
Click to collapse
I have straight talk using AT&T service, and it works fine....