So since updating my atrix 4g to av 2.3.6 b 4.5.141 update my home wifi connectionto the device has been turning on and off. I have narrowed it down to the router belkin g+ mimo just wanted to make others aware. Had no issue before this update.
Any info on why this has happened?
All other devices stay connected as usual.
The Radio that comes with 4.5.141 is 1.77.37P, which I am also running and has given me the same problem. My former radio (1.77.30P) that shipped with 4.5.91 did not have this issue for me.
I fixed it by doing the following:
Settings > Wireless & Network Settings > Wifi Settings
From there, hit the menu button and choose advanced.
Click the "WiFi Sleep Policy" and set it to Never
This will stop the wireless from shutting off when the screen is off. Hope it helps!
Did you power off/on both the router and phone? Always worth a try before spending too much time do other possible fixes .
If the sleep policy is already set to never and you're still experiencing the problem you could:
1) flash the older radio
2) debug the problem. Install the sendlog app in marketplace. Recreate the behavior a few times. Open sendLog and email it to yourself. Look at the sendlog output to see why your phone is dropping the connection (wifi auth errors, signal issues, etc).
My home wifi is an old WRT54GS with WPA2 PSK and I've had no problems. Work is a 802.1x EAP. The other day I was at a coffee shop that had WPA2 and my Atrix was having some issues authenticating with the wifi router. After a few tries the phone finally connected. Not sure if that's the same problem you're experiencing.
Thanks I tried that.
What is happening is the connection just drops ff while on web or youtube ect.
It disconnects for a sec then reconnects. does this randomly. Even with the setting to never still randomly disconnects and reconnects.
Like I said no other wireless device does this and the atrix just started after the update.
may have to change routers hope not.
Will try the log app and post the results later.
Why change your router when it's the phone that has the problem? You need to address the root cause, not try and bandaid it.
Any possibility you can flash the 36P radio and try that? (Need to unlock your bootloader though).
Could also try a hard reset (30/30/30) of your router. This will load back all defaults, and sometimes clears up connection issues if you have them, but since this started with the update, it shouldn't be that.
I dug out my old netgear. atrix hasnt dropped connection once.
Something here conflicting with the belkin making the atrix drop it.
Tried the log file. Lol 1.2 mb of confusion.
Thanks everyone.
Maybe get belkin to send me a new router.
Just for testing purposes can you try connecting to the belkin with no WEP/WPA/WPA2/whatever enabled?
btw don't post sendlog output. log could contain sensitive information .
Its a known issue on Belkin routers and the 2.3.6 gingerbread update. Something to do with DHCP Lease renewal. Try this
Go in to router settings
Select LAN Settings
Change Lease time from forever to 2 days
Reboot router and phone
This fixed the problem for me
Sent from my MB860 using Tapatalk
I resolved the problem. Belkin rep explained to me that I need the N band.
I was using G the new update for the atrix updated the radio. My router was old and the firmware is outdated. Sounds like bs to me. Anyway bought a linksys today. Problem solved.
I was impatient. Will try changing the date just for giggles. For now Im surfing xda.
Edit: changing the lease time did not resolve the issue for me. The new router is working perfectly.
we have a Belkin 750DB, and a Netgear WNDR3300 and are experiencing the same issues on the belkin, but not the netgear. I haven't had a chance to try the difference between N and G on the belkin. We haven't found a resolution yet, the router is only a few months old, and costs way too much to change out... any else solved this really yet? besides falling back to the 36P radio?
I run a Netgear on G and another Netgear on N at home, and have no problems with either router with any radio. My network printer runs off the G network, so I switch the Atrix to that if I need to print, otherwise my Atrix connects to the N router.
(Split the G and N so I can run N devices only on one and maintain highest transfer speeds).
I think the sales guy was talking BS. Atrix works fine on either band.
..
Just a update on this...
I have tested Netgear, and Linksys routers
Both have performed flawless
It is only on the Belkin router that the issue occurs at least for me.
So it must be some conflict with the new radio and Belkin.
If anyone has had luck with Belkin please let me know your settings.
Related
Got a 32GB version.
All my other devices, windows laptops, android tablet connect up to my wifi fine. I am using WPA with AES (static IP). The HP Touchpad connects, but there is huge packet loss and it barely can keep a connection. It doesn't drop out per se, just cant get any data. Tried changing router settings, being 30cm from it etc. Still same problem. Any apps/tweaks i can try on the Touchpad?
Maybe it has something to do with Wi-Fi 802.11b/g/n with WPA, WPA2, WEP, 802.1X authentication;
maybe your router doesnt support it.
Just curious, are you running any of the Preware patches?
I am having a similar problem with my 16gb wifi model. Wifi works for a short while, then drops the signal. If I go in and turn off wifi on the device and turn it back on again - then it will work fine for another few minutes until it eventually drops the connection again.
I had this problem before I loaded any preware tweaks - and after as well. I am running the Govnah app to overclock to 1.5ghz and a few other logging tweaks.
I did some digging and it seems the most likely issue is a problem with the firmware of my router (D-link DIR-655), specifically the wireless n protocol. I am going to try updating my router firmware and see if that helps out.
By the way - no issues with my two laptops, dell streak 7, or my wii - so its definately isolated to be an issue specific to my touchpad/router combination...
I too am having problem. I don't drop the wireless connection, just a internet connection. All of a sudden nothing on my touchpad can connect to the internet, until I turn the wireless off and then back on again. Very weird. Everything else working off of my Dlink DGL-4500 works fine, except the touchpad.
I notice a few of you have Drinks, maybe thats the cause?
I'm running on FIOS and using Verizon's provided router. Works flawlessly. I've had one issue w/ WiFi, but a reboot solved that and has never come back.
I had problems with my dlink 615. TP would lose connection after 20 minutes or so. My wife's would do the same. My evo 4g had the same problem. I changed the router to the G only setting. I haven't had any problems with either TP since that change. The 615 uses draft N and was one of the early routers with this. I think it causes problems with some devices. I haven't really lost any speed either as the 615 will only connect at the speed of the "slowest" wireless card on the network, and I have some devices at g speed that are always on. I do plan to get a new router at some point.
jdexheimer said:
I had problems with my dlink 615. TP would lose connection after 20 minutes or so. My wife's would do the same. My evo 4g had the same problem. I changed the router to the G only setting. I haven't had any problems with either TP since that change. The 615 uses draft N and was one of the early routers with this. I think it causes problems with some devices. I haven't really lost any speed either as the 615 will only connect at the speed of the "slowest" wireless card on the network, and I have some devices at g speed that are always on. I do plan to get a new router at some point.
Click to expand...
Click to collapse
See my Touchpad is the ONLY device having problems, that's the part I don't get. All of my devices are wireless N as well.
TouchPad WiFi issues
Okay, I've tried every custom kernel available with almost the same results. I'm beginning to think my unit is defective, but I am hoping it is the custom kernels and not my unit. I haven't tried restoring the stock kernel but I suppose I should have before writing this. Anyway..onto the issue!
Does anyone have this problem where WiFi will randomly stop transmitting data? It happens most when I am browsing the web with the stock browser and almost all the time it is after the unit awakes from sleep. Sometimes it happens while browsing but the majority of the time it happens when coming out of sleep. WiFi is still on and connected to my network, but network activity is not there. The only way to fix it is by doing one of the following:
-Turn off and on WiFi
-Launch the HP software catalog.
The second method one seems to give the network a jump start and WiFi will begin working again and data will transmit.
Freeza I think that's a common slug, I read some other posts about it. Heck mine was doing it a lot, but not so much lately. I don't think you have defective device.
Sent from my HP Touchpad using xda premium
I have this issue too, on two Touchpads on the same wifi network (mine and my wife's). The issue vanishes on my portable wifi 4G hotspot and my much better office wifi network, so it's probably my router. I've ordered a MUCH better router, and if that kills the problem, I'll know for sure within a week.
I hear this is a common, but situation-specific issue.
phew.... Was getting worried for a bit there. Thanks guys. Hopefully the next webOS update can fix it
yoseth said:
Got a 32GB version.
All my other devices, windows laptops, android tablet connect up to my wifi fine. I am using WPA with AES (static IP). The HP Touchpad connects, but there is huge packet loss and it barely can keep a connection. It doesn't drop out per se, just cant get any data. Tried changing router settings, being 30cm from it etc. Still same problem. Any apps/tweaks i can try on the Touchpad?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1257357
I also have this problem. The wireless on the TP will stop working, even though it says it is connected. Disabling and re-enabling the wireless fixes it temporarily.
I also have an 802.11N wireless router. It is a Trendnet TEW-633GR. No other wireless device has ever had an issue with it, so I think the touchpad doesn't handle something properly...
I've had two Galaxy S II phones now, and I've had the same problem with both devices. The phone's wifi is great -- when it works. Although I noticed that the death grip lowers the wifi signal bar, I can still browse the internet and download apps just fine.
The problem is that, at times, the phone will show wifi connectivity and yet, I can't browse the internet or access the App Store. I'll have to shut off the wifi multiple times and even this doesn't work 100% of the time. Shutting off the phone and turning it back on works 100% of the time.
Since this has happened to two phones, I'm beginning to question whether I have an issue with the wireless router because I have not come across this as a prevalent issue. At the same time, my laptop and a family member's iphone doesn't have the same issue.
Anyone else having this problem? Or have suggestion for fixing the problem?
Thanks
Here is me showing the problem on video:
My roommate and I both have the Galaxy SII and he constantly has problems connecting to our wifi. The only difference in our phones is his is rooted and mine is not. I plan on rooting my one of these days but would like to fix the other issues I am having first.
Mine isn't rooted, but it still has the connectivity problem.
EDIT:
I may have found the the solution. Probably unique to my situation, but what I did was disable WPS on my router. It's a medialink router and I thought I had disabled it (per instruction) but it was on. Perhaps that was the issue. So far, no problem.
EDIT:
Nope, the wifi has dropped again. By dropped, I don't mean it drops in the middle of browsing. It seems to drop after I've stopped using the phone for a while. I've already checked to see that the phone is to never turn off the wifi when the display is off/sleep.
Arghhh
same exact problem.
wifi on moto surfboard sbg6580
did the static ip fix continue to work?
Any phone is the same.
Sent from my SAMSUNG-SGH-I777 using xda premium
Don't have any issue with wi-fi , mine is rooted on stock rom
i have no issues with wifi on my sgs2, i have wifi on 24/7, and on wifi proabably 50% of the time. it connects and disconnects when supposed to, picks up on cell data and drops when its supposed to..
fwiw, my GF has an iphone 4, she had problems connecting to the HOME wifi, but no where else, i updated the firmware on the router, same problem, i swapped out the router for a spare a friend had, and setup a second access point on the same network, just called it the same SSID but put a "2" after it.
her connectivity problems went away, immediatly she noticed a difference and has never complained of a drop since...
try different encryption methods, if you're using wep, try wpa, try a few different things.
also try a firmware update, you might lose your settings during a firmware update, but there is usually a backup/restore option you can use. backup your settings before flash, then restore after. if you have access, for at least testing purposes, hook up another router and use it to connect to and see if the same problems persist.
No problems at all connecting to a WHR-G54S running Tomato.
The Moto Surfboards are known to be flaky.
I had the same problem. after getting another one I found out that if I didn't download so many apps at one time the problem mostly stopped and after running a couple weeks, I haven't had the problem with connection since. I'm not sure it will help, but I did a factory data reset and reinstalled the apps one our two at a time (it's frustrating, I know).
Sent from my SAMSUNG-SGH-I777 using XDA App
I think it's somewhere in the router settings, but my wrt54g at home with dd-wrt can connect just fine with my Epic 4G Touch running Cyanogen 9 (or any other ICS rom for that matter). The one we have at work (also wrt54g running dd-wrt) won't. I'll reference this thread here: http://www.dd-wrt.com/phpBB2/viewtopic.php?p=667631
I've changed the "no acknowledgement" setting, changed security modes, disabled the SPI firewall, and even tried factory defaults. But it just doesn't want to connect for some reason, however when I use a gingerbread rom it will connect just fine.
So my question is, if anyone has found a solution as to why ICS phones don't like connecting to DD-WRT routers.
Widespread issue
I don't know if it's any consulation but this issue seems to be affecting a lot of people. << link to thread on sprint's site but I'm new to this forum so can't post it >>. No one on that site mentions dd-wrt but that doesn't mean it isn't a dd-wrt specific issue.
I am also expericing what I think is the same problem. I am using the Sprint Nexus S 4G connecting to my linksys wrt320n router with dd-wrt build 18946M (I upgraded from 14700(ish) to see if that resolved my issue but it didn't).
The issue seems slightly more complicated than a simple inability to connect. Before upgrading to ICS (in stock ginger bread), a few days ago, I would occasionally see my phone attempting to connect to my router and failing. Now with ICS, my device connects, gets an IP address and the router wifi status page shows the device as connected with good signal strength, but alas, there seems to be no network connectivity.
I decided to try CryogenMod 9 and see if the issue was resolved in their build. So I flashed the lastet (update-cm-9-20120411-NIGHTLY-crespo4g-signed.zip) cm9 mod and still experience the same issue.
Any help anyone could provide on this issue would be swell.
Confirmed it is DD-WRT
I came across this thread immediately after upgrading my router from stock to DD-WRT. Immediately the wifi on my phone stopped working. My phone, Nexus S 4g will not even see the network. Conveniently my neighbor has the same router as I do, a Cisco e3000 with a factory rom. I can connect to his network without any problem. Ugh. I love DD-WRT. Maybe I'll try a Tomato firmware... Well at least all my other phones/tablets work. It is specific to the Nexus S 4g.
UPDATE: I believe it is tied to the mixed network mode on my 802.11n router. I tried my old 54G in G only mode and it is working fine with my phone
scicarb said:
UPDATE: I believe it is tied to the mixed network mode on my 802.11n router. I tried my old 54G in G only mode and it is working fine with my phone
Click to expand...
Click to collapse
Confirmed. I changed the wireless mode to 2.4Ghz N only and everything works. Mixed Network mode was giving the Nexus S fits.
I just *successfully* got my MotoE/Android5.1 working on DD-WRT after 2 days down (problem started w/new version of DD-WRT on a repeater)
MY WORKING SOLUTION: Turned of "auto" on the channel selection of my 2.4Ghz channel on both primary and repeater routers, turned control channel to 20 on the primary (where the DDWRT offerred a choice) then restarted phone. It was probably something with auto channel on one or both of disparate routers.
Phew. Nasty glitch.
Recently picked up a gs3 and I like it but one thing that is really bothering me is I'm getting constant drop outs on wi-fi and the reception is very low unless I'm standing next to the router.
Other devices do not have any issue at all. I've also noticed when scanning wifi the gs3 doesn't pick up as many routers as other devices do.
I've been reading threads and noticed a member mention going into the service menu and disabling power saving on wi-fi but that has not solved the issue.
I'm wondering whether it's a hardware or software problem. If it was software then surely others would have issues?
I don't really want to exchange the phone incase I get screen issues like the pink tint or blobs people are having.
But obviously if I have a hardware fault then I'll have to get it exchanged as a phone that keeps disconnecting from the wifi is not useful to me.
I also have this problem but it also extends to my 3G connection. Does not connect until I restart my phone, doesn't happen often, but its a pain when it does. I downloaded a WiFi fix from Google play and so far so good not had any problems...this is the only problem I have with this device otherwise its a beast of a phone.
Not sure if your setup is like mine but i had two routers in my home broadcasting the same ssid and channel. I kept facing frequent dropouts until i changed the channel on one of them. It seems the device kept bouncing between the two routers even though i was much closer to one. No more drops once they both broadcast on different channels
i read somewhere in this forum that you have to change the setting of the band of the router to 5ghz.
that fixed the connection dropout of wifi.
rickssj4 said:
I also have this problem but it also extends to my 3G connection. Does not connect until I restart my phone, doesn't happen often, but its a pain when it does. I downloaded a WiFi fix from Google play and so far so good not had any problems...this is the only problem I have with this device otherwise its a beast of a phone.
Click to expand...
Click to collapse
I have tried wifi fix and it hasn't fixed it unfortunately
bullyfrog said:
Not sure if your setup is like mine but i had two routers in my home broadcasting the same ssid and channel. I kept facing frequent dropouts until i changed the channel on one of them. It seems the device kept bouncing between the two routers even though i was much closer to one. No more drops once they both broadcast on different channels
Click to expand...
Click to collapse
I only have one router. But I will try changing channels as maybe there's a lot of congestion on the channel I'm using.
radeonxt said:
i read somewhere in this forum that you have to change the setting of the band of the router to 5ghz.
that fixed the connection dropout of wifi.
Click to expand...
Click to collapse
I've read about that on here but I don't think my router has that option.
I'll go into the config and see if it does.
Thanks for all the replies
Just to update the thread, since I started this thread my wifi has been awful the way it keeps disconnecting especially when downloading large files.
I've been googling and had tried lots of different things.
What finally seems to have solved the drop out issue is turning security on my router to wpa instead of wpa2.
No drop outs so far even when downloading large files, but the signal strength is really bad, not sure if I still have a hardware fault or whether the galaxy s3 wifi is just weak.
Hi,
Same problem with mine. weak signal. At home or at work.
I think this an issue (hardware ? software ?).
But I'am surprised that we are alone.
Me too
Same issue here with regular random wifi dropouts at 2 ap's. Radio streams far more reliably over 3g!
---------- Post added at 09:41 AM ---------- Previous post was at 09:39 AM ----------
Same issue here with regular random wifi dropouts at 2 ap's. Radio streams far more reliably over 3g!
[/COLOR]Same issue here with regular random wifi dropouts at 2 ap's. Radio streams far more reliably over 3g![/QUOTE]
Read on another android forum that somebody had been advised by their carrier to return the device. I was hoping lf2 update would sort it but no such luck...
Mines absolutely fine :s.....
Sent from my S3 overclocked to 1.6ghz with HyperGalaxy Rom
gs3 said:
Recently picked up a gs3 and I like it but one thing that is really bothering me is I'm getting constant drop outs on wi-fi and the reception is very low unless I'm standing next to the router.
Other devices do not have any issue at all. I've also noticed when scanning wifi the gs3 doesn't pick up as many routers as other devices do.
I've been reading threads and noticed a member mention going into the service menu and disabling power saving on wi-fi but that has not solved the issue.
I'm wondering whether it's a hardware or software problem. If it was software then surely others would have issues?
I don't really want to exchange the phone incase I get screen issues like the pink tint or blobs people are having.
But obviously if I have a hardware fault then I'll have to get it exchanged as a phone that keeps disconnecting from the wifi is not useful to me.
Click to expand...
Click to collapse
i found this thread on xda, i'm hoping it does the trick
If you are using 2 APs with the same SSID and settings, your device can roam seamlessly only if the underlying network is the same network. If the 2 APs connect to different network subnet, it will never be seamless and you will get connection drops.
Your device must receive the same IP and subnet from the same DHCP with same gateway so it will be seamless between 2 APs.
I had issues at work. But not at home.
Today I told it to forget my B/G radio and to connect to the N radio. No disconnects, none..
No changes made to the phone at all..
May not be router
Hi, for what it's worth, my husband and I each have an s3. Mine has no problems at all with wifi anywhere. His drops out at home. I posted more here: http://forum.xda-developers.com/showthread.php?p=28510251#post28510251
We've tried the *#0011# trick and that is a temporary fix, but we need to redo it on a regular basis. The setting is not saving.
I am using Verizon GS4.
Actually, I go to Columbia, but my GS4 keeps disconnecting and reconnecting immediately the wifi that Columbia provides.
Other devices have no such problem, and my GS4 does not have the same problem with other wifi networks.
I searched for relevant information on google so much, but nothing worked.
Could you guys help me identify what causes the problem and solve it?
Thank you.
johngalaxy said:
I am using Verizon GS4.
Actually, I go to Columbia, but my GS4 keeps disconnecting and reconnecting immediately the wifi that Columbia provides.
Other devices have no such problem, and my GS4 does not have the same problem with other wifi networks.
I searched for relevant information on google so much, but nothing worked.
Could you guys help me identify what causes the problem and solve it?
Thank you.
Click to expand...
Click to collapse
Well, for starters you'll need to provide more information, such as
is this a dev edition or regular verizon phone?
are you running a custom ROM and/or kernel?
can you use other wifi networks?
I've never had any issues with mine.
Mine is just a regular verizon phone and I don't root it.
With other wifi networks, there are no such problem.
Columbia provides two wifi networks: one is unsecured, the other is secured.
But, both of them have the same disconnecting and reconnecting problem.
Actually, I even got replacement from Verizon, but the replacement one also has the same problem.
Of course I did the factory reset, which did not work.
johngalaxy said:
Mine is just a regular verizon phone and I don't root it.
With other wifi networks, there are no such problem.
Columbia provides two wifi networks: one is unsecured, the other is secured.
But, both of them have the same disconnecting and reconnecting problem.
Actually, I even got replacement from Verizon, but the replacement one also has the same problem.
Of course I did the factory reset, which did not work.
Click to expand...
Click to collapse
Sounds like some compatibility issue with the access points AFAIK. I know there were some initial issues with some DLink consumer routers but this would be something new. You might want to see if you can find any information on the access points and report to Verizon/Samsung. For that matter you might report the issue to folks at Columbia and they might be of help.
That said, perhaps someone else has seen this and will chip in.
You are probably connected with DHCP. Sometimes I have found it useful to go into advanced options, and then click on "static". You should then see your IP address that DHCP has automatically assigned you. Try changing it and connecting. For example, if your IP is 192.168.0.7, try changing it to 192.168.0.45 or a number higher up.
Some of the routers have issues automatically assigning IP's. And with all of the connecting/reconnecting, the lower IP addresses can have issues. Assigning yourself an IP address that is out of the normal range that most connect in, can sometime help. My router at work does the same thing. So I set it up with an IP that was way out of range. 192.168.0.210. The DHCP service the router offers rarely assigns addresses in that range.
Also, sometime others will have done this already and assigned themselves a static IP in the low range. And sometimes the router will give seniority to someone connecting statically or that already has an IP or MAC that is filtered either on purpose or accidentally from an old configuration or user.
There are many scenarios. Including device fault. There could also be issues with the two routers or single router that is emitting both a secure and insecure connection.
Try the static IP address first, then report back.
Sent from my SCH-I605 using Tapatalk 2
It's likely to do with the WiFi Multimedia or equivalent in your router. It is especially prevalent in the Dlink DIR-655 and DIR-855 routers. If you have an "N" rated router (everyone should have) if you uncheck WMM (WiFi Multimedia) in your advanced router settings and reboot your router, you should not have any more constant connects or disconnects.
Sammy blames the hardware manufactures and the manufactures blames Sammy with each others firmware as the problem. I was using a DIR-655 router until i just updated mine last week to a Linksys EA4500 (N900) and no problems at all.
Just so you know, unchecking WMM means you force the router to basically run at "G" speeds instead of "N" speeds. WMM was a workaround compatibility fix during the time when "N" speeds were still in draft status, not official. New routers still use WMM but its all stable and new routers shouldn't have the same issues with the GS4.
90% of the time this is the exact issue people have with the constant disconnects with the GS4 with their routers. The fact it is at a university means you likely won't be able to fix it. You can try seeing if they can test this theory at their IT department but I have no clue if they will do it.
solved
I just set "Static IP" in the advanced option without changing IP address.
But, this solved my problem, thank you for your help especially h311sdr0id.