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Amazon App Store
I have been using the Amazon App store on my Gtablet since it first opened. Apps worked great. Recently all of my apps disappeared from the App store. I can no longer get updates. I contacted Amazon and was told on 3 seperate occasions that Amazon had a new filter in place to filter out Apps that the developer said did not work on your device. Well that is a lie. They filtered out all but about 8 apps that I bought. 40+ apps that worked perfectly like Angry Birds and Cut the Rope. What I suspect is that Amazon Filtered every device the developer did not know about. What developer can certify every single android device. The answer is none.
Has everyone else found this to be an issue? Has anyone determined a way to fool amazon into thinking you have a different tablet that amazon things runs most apps? I am not running a custom rom and see no need to but if it it fixes Amazon App store I am open to the issue. I was kind of waiting for a stable Honeycomb (preferably from Viewsonic).
Amazon did give me a credit for the Apps I have purchaced and all the apps I have purchaced are still on my device and work so my only real complaint with Amazon is "How can anyone ever trust them again".
I ran into the same problem on my stock Gtab (build 3588). So far, I've been successful at sideloading several missing "purchased" Amazon apps to the Gtab via my G2 using Titanium Backup. Obviously this is not a preferred long-term solution.
My next step is to try a new build.prop file as noted in thread 861044.
For reference, here's my current Amazon appstore count of "My Apps/All" on three different devices:
T-mo G2: 62
G Tablet: 8
T-mo TP2: 61
The Touch Pro 2 is running Project Android with an uncharged Italian prepaid SIM card, and for some reason, the only app missing is Age of Zombies (which for the most part, works fine on Gtab via sideload).
Amazon only half prevented
I have since found that while you cannot go to my apps and update them you can find the app in the store and it will indicate it needs to be updated. When you select update nothing happens. when you close down and start the store back up it installs the app.
I have also found that you can still buy apps even though you can never update them.
I also have about 60+ apps purchaced and only 8 that show up on my gtablet. The issue I have is I do not have another Android device.
This happened to me as well. I contacted amazon, but they were of no help. So I took what I know, and others experience with different apps and found the solution.
Go to settings, applications. Find Amazon app market, and wipe data and cache. Open the market back up, log in (you'll need to re-enter username and password) and tada your apps have returned.
edit:
another solutions would be to uninstall, and re-install the app market.
Yesterday morning, after downloading the free app of the day, I checked "my apps" and it said that I had only 11 new apps. When I selected "all" I saw 14 apps. After wiping data and cache, I now have 74 "new apps" and 115 "all" apps.
I described the problem to Amazon 2 times, and I still don't think they understood what I was saying. I tried telling them that I had an app (Grisly Manor) installed on my tablet, that I had downloaded for free from them. In the Amazon app, it no longer appeared in any of my lists. On the web version, it shows up as being "purchased" I have a receipt and all...but it no longer shows on my Amazon App interface.
each time they instructed me on how to open an app, or how to open the "all" page in "my apps."
They are morons, I'm just glad I figured it out on my own.
Worked great
I talked to Amazon a number of times and even more than that. Amazon told me that they had corrected their compatibility filter to only allow apps that were compatible with my device. They said incompatible devices were given to them from the developers. I told them that was a load of .... and there was no way developers verified every single device to say if it worked or not. I suspected that if what they said was true they were only allowing devices that the developer said worked and ours is probably long forgotten.
Some kind of corruption issue is a much better answer.
Thanks a lot.
noahbody said:
I talked to Amazon a number of times and even more than that. Amazon told me that they had corrected their compatibility filter to only allow apps that were compatible with my device. They said incompatible devices were given to them from the developers. I told them that was a load of .... and there was no way developers verified every single device to say if it worked or not. I suspected that if what they said was true they were only allowing devices that the developer said worked and ours is probably long forgotten.
Some kind of corruption issue is a much better answer.
Thanks a lot.
Click to expand...
Click to collapse
<bow> <bow>
glad I could help!
TJEvans said:
This happened to me as well. I contacted amazon, but they were of no help. So I took what I know, and others experience with different apps and found the solution.
Go to settings, applications. Find Amazon app market, and wipe data and cache. Open the market back up, log in (you'll need to re-enter username and password) and tada your apps have returned.
edit:
another solutions would be to uninstall, and re-install the app market.
Yesterday morning, after downloading the free app of the day, I checked "my apps" and it said that I had only 11 new apps. When I selected "all" I saw 14 apps. After wiping data and cache, I now have 74 "new apps" and 115 "all" apps.
I described the problem to Amazon 2 times, and I still don't think they understood what I was saying. I tried telling them that I had an app (Grisly Manor) installed on my tablet, that I had downloaded for free from them. In the Amazon app, it no longer appeared in any of my lists. On the web version, it shows up as being "purchased" I have a receipt and all...but it no longer shows on my Amazon App interface.
each time they instructed me on how to open an app, or how to open the "all" page in "my apps."
They are morons, I'm just glad I figured it out on my own.
Click to expand...
Click to collapse
Didn't work from me.
Clear cash and data, still no previously installed apps showing.
Uninstalled and re-downloaded and installed, still no apps.
Running stock 3558 with enhancements.
Is anyone else having a problem with Amazon App Store.
I still cannot find any apps compatible with Gtab.
Clearing Cache and Data fixed the issue for me
I am running the stock rom with all updates from viewsonic. When I cleared the data and cache in the Appstore all of my apps returned. It went from 8 to over 80.
It never prevented me from buying apps just seeing them in my apps and updating them. I have never had any issue with finding apps to buy including the free app of the day.
I'm using the stock os ... and in upgrading my Amazon market have now found that I can't access Amazon App Store any more. I'm told that (everything I try) is incompatible with my device. It used to work, though. Anyone have any ideas?
golfblogger said:
I'm using the stock os ... and in upgrading my Amazon market have now found that I can't access Amazon App Store any more. I'm told that (everything I try) is incompatible with my device. It used to work, though. Anyone have any ideas?
Click to expand...
Click to collapse
Here's the answer from Amazon:
Hello Al,
I am truly sorry about the troubles that you have been having. I have contacted our development team about this issue here about one week ago. They informed me that there was a increase devices that are not compatible with our apps, but they did not mean for it to take out almost everything for devices that clearly can handle the apps. They are working on getting it fixed but right now there is now estimated time for them to get this completed.
Thank you for your patients and look forward to seeing your soon.
Thank you for your recent inquiry. Did I solve your problem?
EPIC FAIL on Amazons part. On a side note, that was on a Froyo rom (calk+clemv6). I'm now on HC (GTabComb3.3) & Amazon work with it.
i an into this problem last week. Deleted the data and cache from the application itself, re-entered my login information, and everything was magically compatible again.
Go to Settings, applications, manage applications, all, find Amazon appstore, and delete cache, then delete data, force close it. Close settings, restart appstore. You'll need to provide login information again, and it shoul work.
Still getting Not Compatible message in Amazon Appstore
I have a Viewsonic G Tablet with the stock operating system, except I did repatition the sd card. When I loaded everything back up I saw that all of my apps were not in my account. At that time I was able to search manually and find and install them, but now I can't even do that. I tried loading the previous version of the appstore but the apps were still not in my account and when I found them it would redirect me to load them from my account, where they are not at. Has anyone found a way around this yet?
james222277 said:
I have a Viewsonic G Tablet with the stock operating system, except I did repatition the sd card. When I loaded everything back up I saw that all of my apps were not in my account. At that time I was able to search manually and find and install them, but now I can't even do that. I tried loading the previous version of the appstore but the apps were still not in my account and when I found them it would redirect me to load them from my account, where they are not at. Has anyone found a way around this yet?
Click to expand...
Click to collapse
I've run into this as well. Amazon rebuilt their compatibility list at some point and the gTab is not listed as incompatible with nearly every app in the store. The reason your apps don't show up is that incompatible apps are filtered from search results, including your purchased apps. This restriction also seems to apply to the installer as well. Don't know any workarounds. I've already contacted Amazon on multiple occasions to bring this matter to their attention, but no action seems to have been taken.
TJEvans said:
i an into this problem last week. Deleted the data and cache from the application itself, re-entered my login information, and everything was magically compatible again.
Go to Settings, applications, manage applications, all, find Amazon appstore, and delete cache, then delete data, force close it. Close settings, restart appstore. You'll need to provide login information again, and it shoul work.
Click to expand...
Click to collapse
Worked for me, I was getting increasing numbers of incompatible notifications especially for the free app of the day.
Amazon should learn...
About the only thing that the Amazon market had going for it, other than FAoD, is that I didn't have to worry about apps not appearing in searches because someone didn't recognize my device. As a frequent ROM flasher on a number of android devices, it's a pain when a market search shows up nothing even when you know it's there.
Amazon shouldn't follow google in this. If anything, they can just post a disclaimer "This app is not compatible with your device, if you want to purchase it anyway, click here, waiving any liability if it crashes your device, and indicating that you understand that you won't get a refund if it doesn't work." Or even just give advanced users a flag in their profile to sign this disclaimer once and turn on the ability to download "incompatible" apps.
Sometimes I get error logging that's about it
Sent From Nexus 7 XDA Premium HD App
Hello everyone!
I first reported it here, I've come to realize that this issue affects users of various roms, so I thought I'd ask here.
When going into the market, "my apps" list is empty, since yesterday.
The things I've tried include:
restarting
ticking and unticking "unknown sources"
cleaning market cache and data
upgrading and downgrading the market app
installing free and paid apps
removing and reinstalling the market itself
freezing and unfreezing the market using TB
running "market doctor" from TB
uninstalling non-market apps
I googled and searched this forum quite a bit, but there seems to be no recent feedback on such an issue, and the suggested methods don't work.
Demonstration image attached, courtesy of marvi0. This is from the latest market app. When using 3.1.5 or earlier, the page is just blank.
This seems to be a cross-rom issue, as I am using HyperDroid-Androidmeda-v2.8.7 and users reported it happening with Criskelo's ROM and Pulser's ROM as well. So far, 5 reports were collected.
A strange behavior I've noticed is that following a restart, while the storages are being scanned, I was able to briefly access the list. After 2 seconds, it refreshes into the blank again. Being not the only one with this issue, I'd deduct it's not device-specific.
I'd be glad to provide more details, and appreciate any input on this issue.
Check which gmail account the market is linked to, if you are using more than 1 account.
elio said:
Check which gmail account the market is linked to, if you are using more than 1 account.
Click to expand...
Click to collapse
I only use one account, always. Forgot to mention
Also, the website (market.android.com) is fine and functioning, displaying all of my apps. The problem is... I can't check for updates now.
munky-head said:
Hello everyone!
I first reported it here, I've come to realize that this issue affects users of various roms, so I thought I'd ask here.
When going into the market, "my apps" list is empty, since yesterday.
The things I've tried include:
restarting
ticking and unticking "unknown sources"
cleaning market cache and data
upgrading and downgrading the market app
installing free and paid apps
removing and reinstalling the market itself
freezing and unfreezing the market using TB
running "market doctor" from TB
uninstalling non-market apps
I googled and searched this forum quite a bit, but there seems to be no recent feedback on such an issue, and the suggested methods don't work.
Demonstration image attached, courtesy of marvi0. This is from the latest market app. When using 3.1.5 or earlier, the page is just blank.
This seems to be a cross-rom issue, as I am using HyperDroid-Androidmeda-v2.8.7 and users reported it happening with Criskelo's ROM and Pulser's ROM as well. So far, 5 reports were collected.
A strange behavior I've noticed is that following a restart, while the storages are being scanned, I was able to briefly access the list. After 2 seconds, it refreshes into the blank again. Being not the only one with this issue, I'd deduct it's not device-specific.
I'd be glad to provide more details, and appreciate any input on this issue.
Click to expand...
Click to collapse
I have the same issue since last night. I even restored a nandroid backup (when I didn't have that issue) and problem perssisted. I am using Criskelo v75 ROM. I was told by Android Market "support" that there is nothing to do since I don't have the stock ROM (but problem is in the cloud: it is a Google problem!). So I will flash the stock ROM and I will send the screenshots to that support guy, he will work then or he will say "I don't wanna work so I will do like in your last message: nothing at all"...
partisano said:
I have the same issue since last night. I even restored a nandroid backup (when I didn't have that issue) and problem perssisted. I am using Criskelo v75 ROM. I was told by Android Market "support" that there is nothing to do since I don't have the stock ROM (but problem is in the cloud: it is a Google problem!). So I will flash the stock ROM and I will send the screenshots to that support guy, he will work then or he will say "I don't wanna work so I will do like in your last message: nothing at all"...
Click to expand...
Click to collapse
I believe the same. It can't be rom-related, because users of different roms report this. I see that too many users face this...
munky-head said:
I believe the same. It can't be rom-related, because users of different roms report this. I see that too many users face this...
Click to expand...
Click to collapse
Ok, maybe is a problem with the current account because I did full wipe (dalvik cache, cache and data), I installed one app from Market and... this app (and other integrated in the ROM appeared in "My apps"!!!! :O. I restored my nandroid backup but problem perssisted. I will unlink my Google account from my phone and I will link it again: maybe this is the solution.
partisano said:
Ok, maybe is a problem with the current account because I did full wipe (dalvik cache, cache and data), I installed one app from Market and... this app (and other integrated in the ROM appeared in "My apps"!!!! :O. I restored my nandroid backup but problem perssisted. I will unlink my Google account from my phone and I will link it again: maybe this is the solution.
Click to expand...
Click to collapse
Had no doubt that a full wipe will solve this, but the trick is pinpointing the actual problem...
Currently I am uninstalling everything (all user apps) from my device using the batch option in TB. I'll keep you posted!
EDIT:
It obviously helped. Uninstalling everything, then redownloading almost anything I had on my device. Currently I am downloading, this will be followed by restoring the data using TB. I have a long evening ahead of me
I'll try to pinpoint the exact app/place the error takes place.
I have had exactly the same problem, and over the last two days have tried absolutely every possible solution. I have tried three different market versions, wiping cache, data, uninstalling apps, restoring previously working back ups, The closest I came to a fix was to delete all back ups in Titanium back up, then factory reset, wipe cache, and dalvik, in Cwm, then reboot and re sign into Google account installing all my apps through the now working market.
However on doing another back up in TB and checking the market again I have the same message in "my apps " applications and games owned by this account will appear here soon!,
They never do! I am currently running latest Cyanogen nightly with latest Siyah kernel, I have also tried with cyan kernel.
Searching around on Google this does appear to be a problem for many other android users, and I suspect the fault lies with Google, However any possible solutions would be appreciated, This has took over my life for two days!
It happens to me too. In fact i've seen that i have several accounts bounded to the market (menu >> accounts) and one has no applications ! check this and select all accounts...
------------------------
Depuis mon i9100 Galaxy S2
via Tapatalk
Corwin9S said:
It happens to me too. In fact i've seen that i have several accounts bounded to the market (menu >> accounts) and one has no applications ! check this and select all accounts...
------------------------
Depuis mon i9100 Galaxy S2
via Tapatalk
Click to expand...
Click to collapse
I have only one account on Google, and it is already pre selected when I press menu, accounts, I have no other option and selecting my highlighted account just re confirms. And closes dialogue box.
Don't know if this will work as I have never had the issue, but have you tried any of the market enabler hacks / apps?
Might be worth a try?
Sent from my GT-I9100 using XDA App
curioct said:
Don't know if this will work as I have never had the issue, but have you tried any of the market enabler hacks / apps?
Might be worth a try?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
I haven't tried that, will give it a whirl, the strange thing is that the market functions okay except for My apps being blank, Thanks for the suggestion.
curioct said:
Don't know if this will work as I have never had the issue, but have you tried any of the market enabler hacks / apps?
Might be worth a try?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
I did. No go.
I eventually solved it by deleting everything I had, redownloading everything again and restoring the data manually. Wasted evening
munky-head said:
Had no doubt that a full wipe will solve this, but the trick is pinpointing the actual problem...
Currently I am uninstalling everything (all user apps) from my device using the batch option in TB. I'll keep you posted!
EDIT:
It obviously helped. Uninstalling everything, then redownloading almost anything I had on my device. Currently I am downloading, this will be followed by restoring the data using TB. I have a long evening ahead of me
I'll try to pinpoint the exact app/place the error takes place.
Click to expand...
Click to collapse
I haven't done anything else finally but uninstalling some apps (I had over 300 and I have 210 now haha) and after that apps appear in "My apps" :O. Amazing!!! I don't understand anything at all.
Good luck, guys!
partisano said:
I haven't done anything else finally but uninstalling some apps (I had over 300 and I have 210 now haha) and after that apps appear in "My apps" :O. Amazing!!! I don't understand anything at all.
Good luck, guys!
Click to expand...
Click to collapse
Had any apps that weren't installed from the market? E.g. manual APK installation, linked apps from Amazon Appstore, apps from alternative markets and such. Maybe it was triggered by a specific app...
Same problem, I think its related to the new market.
ATRIX 4G
CYANOGEN
munky-head said:
Had any apps that weren't installed from the market? E.g. manual APK installation, linked apps from Amazon Appstore, apps from alternative markets and such. Maybe it was triggered by a specific app...
Click to expand...
Click to collapse
Yes I do have apps from other markets, but I have "fixed this" once by wiping all data,re signing into market, restoring market apps there, then restoring all remaining other apps through TB, at this point market and My apps was working okay, However on creating a new back up in TB this problem re occurred.
As a footnote updates can be found and performed via the market, using Appbrain. I am at the point I have tried all possible solutions and firmly believe the fault lies with Google.
my issue was slightly different. I have 72 apps installed but in Market only 30 of them where visible since yesterday and one app (Antutu) shown to be updated - but even the update for antutu was not possible. Therefore I uninstalled Antutu und installed it again and surprising in the Market are now all 72 apps visible again.
So it seems some apps which have to be updatet brake the Market and do not show the app list or just partially.
munky-head said:
Had any apps that weren't installed from the market? E.g. manual APK installation, linked apps from Amazon Appstore, apps from alternative markets and such. Maybe it was triggered by a specific app...
Click to expand...
Click to collapse
I uninstalled 92 apps: I can't write by hand all those apps here! hahaha. But I will answer your questions: I had (and I still have some) manual APKs installations, I haven't ever had any app from a different Market. I had Market apps too.
A guy in a spanish forum (http://www.htcmania.com/showthread.php?p=3098961 (I started that thread) told that it happens with no official ROMs for the device and/or different DPI. I mean: if you have an HTC Legend with Cyanogenmod 7 your phone will be identified as a Nexus (I think), but your Legend DPI is lower than the Nexus DPI. Google ban those devices in the Market. But it doesn't make sese since I haven't installed a different ROM or changing the DPI in my Samsung Galaxy S!!!!
I hope this helps.
PS: all the affected users should write to Google in order to open a ticket and force them to work on it, instead of claiming about it in forums as I did hahaha (but I wrote to Google too )
This is now widely reported for all Android devices, and has an open issue on the Android Market Forum. Google is "aware and working on it".
For those who got their list back, don't be surprised if it goes away again, and don't fight with it - it's not you, it's them
Your market web library should still list all your apps, and I'm using AppBrain to get update notifications until they get it figured out.
Where can i see all the purchased apps?
Did they just make it so you see the install history? very annoying :-\
go to your install history and swipe from right to left
littlewierdo said:
go to your install history and swipe from right to left
Click to expand...
Click to collapse
I don't want to see all. Just purchased....
When you pull up play store and you go to "my apps". It puts you at the installed list, if you swipe left to right you go to "all" which is a mix of purchased and non purchased apps. swiping right to left from all just goes back to installed, and you can not swipe right to left from installed. Someone care to show a screenshot of their play store "purchased" list without all the history?
Installed shows everything you have installed since you flashed, bought the phone, whatever. ALL shows everything mixed, purchased and non purchased apps installed on that account..
Where is the "purchased tab"? Before the market went to Play, you could see an Installed / Not Installed list, the Not Installed list ONLY showed purchased apps, nothing else.. Is there a way to get that back?
littlewierdo said:
go to your install history and swipe from right to left
Click to expand...
Click to collapse
Not on the phone. Their might be a way via the website, I rarely log in to the Playstore website.
Im just curious as to why this is a problem? Its not a big deal to scroll thru the list and look for the word "Purchased" on the right hand side, I have a list that is massively long because I have downloaded a crap load of apps (but I usually uninstall them shortly afterwards) and Im easily able to find what Im looking for, especially since the list provided is chronological.
Yes, it would be nice to have filtering and sorting options but I know right around when I downloaded a specific app that I dont remember the name for.
Now, if you have Appbrain installed, I do believe their website has filtering and sorting available for your install history...
Oh, if the reason is because during the Android initial setup process, all your apps automatically install, just uncheck the 'restore my phone settings' option when prompted (its on the screen either just before or just after the 'backup my phone' option).
It's a big deal.
Very annoying.
lowspeed said:
It's a big deal.
Very annoying.
Click to expand...
Click to collapse
Yea, Its very annoying. Cause I have to search for my PAID apps, As it shows almost everything ive downloaded since 2010!
I guess, I find it quite useful actually.
The way it used to be, that free app I downloaded 3 months ago that I couldnt remember the name of, I can now find.
It also doesnt help that a few apps had a key which is the paid portion of said app without having the free portion of the app. Yes, I know I could go into the 'key' app and then look at related or more from the developer to get the actual app itself but now its in the list.
As I said, some filtering and sorting options would be nice but you can always scroll thru the list and look for the word 'Purchased'. Its not hard to do. And if you have a general idea of when you purchased the app, it gives you an idea of how far back to scroll.
The Play store is definately in need of more filtering options!
Can't agree more about missing the list of the purchased (but not installed apps)..
I used to purchase apps that I thought would come in useful at some point down the track and use it as a bit of a bookmark that I could easily access..
Showing everything that's been installed is useful to some people I suppose, but there should be a filter, or another screen to filter by things I've actually paid for and aren't installed.
yea um you cant even see all the apps on the website it shows 20 blocks and no more. 12 per page 20 blocks. 224 apps thats it i have some old apps that i purchased on the hero back when it was first released and i can no longer get to them. its really freakin annoying having to search for PAID apps. this was the WORST decision they could have made. really how hard would it have been to make a 3rd column for recent free apps. or something like that.
Google wallet does a pretty good job of storing your paid app history.
Has this issue ever been sorted?
No, the new version of the market still lacks this valuable feature.
Google Checkout
Its still a pain and not a direct download link to the app, but you can view your transaction history on Google checkout and then find the app in the store (wallet dot google dot com). I've run into the same issue after wiping my phone and trying to remember what i've actually purchased for re-download.
I wish there were an easier way to simply sort by paid/free in you history as with the general market.
---------- Post added at 04:28 AM ---------- Previous post was at 04:21 AM ----------
swimguy81084 said:
Its still a pain and not a direct download link to the app, but you can view your transaction history on Google checkout and then find the app in the store (wallet dot google dot com). I've run into the same issue after wiping my phone and trying to remember what i've actually purchased for re-download.
I wish there were an easier way to simply sort by paid/free in you history as with the general market.
Click to expand...
Click to collapse
Also, you can go to the bottom of the play store from a browser and click 'My Orders and Settings. to see your full history.
Some handsome moderator told me to post this here.
Well, im new in this android thing... I am confused with several things:
- Im annoyed for when you "close" something, yet it is on the list when you click on the button with the "windows". I went to developer tools and selected "dont keep activities" yet they are still there. Do i have to do any more thing or I have to download an app for this? I mean i did this:
http://i.imgur.com/qCfk7hd.png
- App updates. I had the apps that came with the android i installed, google,youtube, chrome, etc. Google play store was set to auto update, yet it wasnt updating at all. I had to go to app store to "google services app", which it said it was already installed and the button said "update", which I did. I had to do the same with the youtube and chrome apps. Is there any way i can update all of them together? I suppose its like this because its the first time... But i dont want to go one by one. how can i do this?
- App updates 2. I did the update in google and start downloading 36MB. Tablet shut downs screen... I turn it on again and the app said no more that it was downloading. It just couldnt download those 36MB in those seconds. Same happened with youtube, chrome and adblock.
I find all of these downloads and apps things very confusing. i can never be sure that they are downloading or not, or i dont have any control to stop the downloads when I want. For example in my fathers phone there is almost always downloading one thing called "spanish woman" for google maps. Its ALWAYS downloading. I tried to set the mobile internet connection and wifi off yet it stills downloads.
Now... With smartphone... I have a Galaxy S I9001 and want to unlock it... Im trying the Galaxy S unlocked but it says that there are problems with busybox all the time, but busy box ins installed, with the root. I have cyanogen mod 12.1 from this page, maybe is that? Is there anything I can do to unlocking it without paying to get a code?
Thanks you very much