[Q] Is my problem in the known issue list? - Asus Eee Pad Transformer Prime

Hi all,
my TP keeps disconnecting with the wifi router in an uneven intervels of time and reconnects after 3-4 seconds.
i have tried with multiple routers and its happening with all of them
i have no problem with signal strength but disconnecting is irritating more
is this issue already known issue and should be resolved with software update or is it faulty device?

Mine did something like that but every 5 minutes it disconnected. A factory reset fixed my problem, yours may be different though.
Sent from my Transformer Prime TF201 using Tapatalk

Are you using bluetooth for audio/file transfer? if so, yes, this is a known issue.
If not, then not necessarily. You may want to try using WiFi Analyzer to find the best suitable network configuration for your router and seeing if improves the Prime's ability to maintain a stable connection. Otherwise, return/RMA if a factory reset doesn't do the trick.

Related

WIFI

On my folio 100 wifi is allmost unusable.
First, every 1 minute I lost wifi connection and signal is very weak. When I use my another phone, signal is excellent.
Second, all the time wifi icon is on the weakest level.
What can I do?
Sent from my Folio 100 using Tapatalk
If you have another access point try it, other users reported incompatibilities with some wifi routers. If you do not have one try to change wifi channel ( you could use wifi analyzer to determine the best channel) and also try a different wireless encryption algorithm if possible.
Sent trom foliomod 1.3d
Thanks, but that didn't work for me.
Sent from my Folio 100 using Tapatalk
Hi,
I would assume a hardware fault. I have the AC100, which is the same hardware basis as the Folio and most likely the same Wifi hardware, and I first had very similiar problems. Connections broke after short time, often i didn't get any connexction to routers or networks where other devices had absolutely no problems. I also heard this of other AC100 users.
So I did send it back for a replacement device, and now the new one doesn't have any problems at all (so far...).

Is your Android restarting your ADSL router?

Hi all, as the thread title says... for some reason, my x10mini keeps on restarting my router at my paren't place and also the router at my home... the router i have at home is a Cisco router so it's a well known brand, so i assumed.
It's annoying because the rest of the family loses internet and when my bro is in a game he gets disconnected causing huge wars between family members
I've been having this issue for ages now, with all the ROMs that i've used starting from stock before root was possible until now where at this moment i'm using NobodyAtall's MiniCM6-1.0.0-RC2 but like i said it's been happening for months now with all the ROMs.
Is anybody else having the same issue or maybe have a possible solution for me?
I've been having the same problem, not with my android phone though. When for example, download at max speed on my computer via the wifi, it would randomly reboot.
I googled for like 2-3 weeks until i got a really nice answer. Changing the broadcast channel on the router to 1. Try that and get back to me!
It's weird i guess, but my other computer, when downloading at max speed, it wont reboot the router. So it sure is devices communicating with the device differently or something.
Not really into networking, but hope it helps!
Edit: won't hurt trying!
Thanks, going to try it out and see how it goes. I'll post soon with hopefully a good result
Nope, doesn't make a difference - I've changed the wireless channel to 1 and tried again and still, the router resets itself...
Any other ideas?
Buy new router.
Sent from my E15i using XDA Premium App
Happens to my router at home as well as my parent's... so it would be way too much of a coincidence if it was both that were faulty.
if both are the same router check their firmware if they have the same update your routers firmware. or update firmware on your router first and check whether the problem is solved
Blulmn said:
Happens to my router at home as well as my parent's... so it would be way too much of a coincidence if it was both that were faulty.
Click to expand...
Click to collapse
My router D-Link DIR-655 with Firmware 1.21 have the same problem too.
So i guess buying a new router could be the only option until Android fix this issue.
I may have found a fix for it - not ideal but it's working. I've disabled WAP/WEP security and have activated MAC address control and have allowed for my phone's MAC address to connect to the network.
Since making the change, i haven't had a single router restart.
What an absolute schlepp to add the MAC address every time i want a wireless device to connect but it's working.
Hope this helps.
If your router is Cisco Linksys, use dd-wrt firmware on it. I have both e2000 and 610n and both have uptime of months with lots of devices connected..
Sent from my X8 using XDA App
My router does this for anything as it connects but it is really bad so it might not be related
Sent from my U20i using XDA App

(Different) Wifi Problem

Hi all, long time browser first time poster!
I have come across an issue with my TFP that every now and then, even when in the exact same spot where the wifi has worked before, it stops working.
My issue isn't range or anything like that.
When I go to my wifi settings, my Prime can see my network and many others around me, shows my signal strength as 'good' but when I tap my network and hit connect, it does nothing! The dialog box disappears and I am still not connected to my network, but it is still there in the list and still shows signal strength as good!
Has anyone come across this before/know a possible reason?!?
No idea. Try forgetting and re-connecting?
Sent from my HTC Vision using xda premium
I am experiencing the same thing. Seems to be happening on both AP's and tethering from my phone.
Experienced as well
I also have this problem occasionally. I have always been able to solve it by either: forgetting wifi source and rescanning; or 2) rebooting.
I agree that it is irritating.
This happens to me nearly every time I try to make a new connection.
The one place that it happens less frequently is at work, which is strange, because the wifi here is very spotty. Maybe because the signal comes/goes so often the software notices it more? *shrug*
I as well do have this issue. To resolve my issue, I have been turning the wifi on and then off again. Sucks to waste 30 seconds waiting for it reconnect but it works. Seems to happen after the tablet has been sitting awhile
+1 on that issue, seen it many times on several primes.
How does it feel to beta test a product that was not ready for release?
What update are you on? I haven't had this happen since the initial upgrade to ICS.
Sent from my Transformer Prime TF201 using XDA Premium HD via my tethered HTC Vision
buxtahuda said:
What update are you on? I haven't had this happen since the initial upgrade to ICS.
Sent from my Transformer Prime TF201 using XDA Premium HD via my tethered HTC Vision
Click to expand...
Click to collapse
Hey, I always try to keep up to date, i am on ics and on .21
Wifi version is 6.1.1.22, dunno if that makes a differences to anything!
buxtahuda said:
No idea. Try forgetting and re-connecting?
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Tried his, seems to work sometimes but more often doesn't!
Same version here. I have seen the forget/reconnect method fail also.
I had this problem when I had it set to turn off the wifi when it was sleeping. Once I unchecked that option, it never appeared again. Always had to reboot to get it on wifi when it happened.
Crazy. Obviously I could go into detail on some configuration changes for your routers or whatever, but I'm sure you've browsed the forum enough to see them all. And if not, even if you can change your own router settings it does no good abroad.
Tried several different networks with the problem occurring across the board?
Yesterday evening the problem attacked with a vengence, Could not connect to my network, tried several times turning wifi off and on, forgetting and reconnecting to network and several reboots, nothing would let me connect to my network, gave up and went to sleep!
ASPrime said:
I had this problem when I had it set to turn off the wifi when it was sleeping. Once I unchecked that option, it never appeared again. Always had to reboot to get it on wifi when it happened.
Click to expand...
Click to collapse
I only found that option last night! My wifi has always been set to always on, but just before going to bed i changed this option to off when asleep, haven't been back to my prime to check it out yet.
buxtahuda said:
Crazy. Obviously I could go into detail on some configuration changes for your routers or whatever, but I'm sure you've browsed the forum enough to see them all. And if not, even if you can change your own router settings it does no good abroad.
Tried several different networks with the problem occurring across the board?
Click to expand...
Click to collapse
Unfortunately I don't really have the opportunity to try different networks for long enough to see if this is a problem!
I have tried a few settings changes on my router, last thing left to try is static IP{ address, that is this evenings job when I can round up all my devices and grab their mac addresses!

WiFi on pkmn

This situation is repeatable, when WiFi connected...it knocks out router leaving laptop n devices unable to connect. I reset router by power, devices connect only to disable again. I believe its this phone. Anyone else seen this?
Sent from my ADR6425LVW using XDA
I haven't had that problem. I don't know what would cause that. Have you tried reinstalling?
Hey i had the same problem on Cleanrom de 1.3 with the 3.14.605 leak flashed over. It seems like its some sort of communication error and/or constant reconnects that causes the router to lock down. I upgraded to cr 1.4 and put in a better router i had laying around and its a little better but i still lose connection periodically and it seems like it happens most when I'm at the furthest point in my house from the router (my room). My router doesn't lock down anymore but I'm pretty sure it's cause it's a much better router than before. I hope we can track down the cause of this issue. I think it has to do with the 3.14.605 leak.
Sent from my ADR6425LVW using xda premium
liquid4life said:
This situation is repeatable, when WiFi connected...it knocks out router leaving laptop n devices unable to connect. I reset router by power, devices connect only to disable again. I believe its this phone. Anyone else seen this?
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
it sounds like the router is giving out identical IP address for different devices. my suggestion to, and this has happened to me in the past, but reset the router and give your laptop and other devices in the house a specific address and leave your phone as a static address.
i think it's due to the rapid reconnects by the phone. my issue seems to be resolved by flashing back to the 3.13 kernel so you should try that if you're on 3.14. If not it's something else
Sent from my ADR6425LVW using xda premium

[Q] Xperia tablet Z loses WIFI connection regularly

Just bought a Xperia tablet Z and am having problems with it remaining connected to my WIFI. It's updated to the latest software release.
Initial connection is good and shows good signal strength and works as normal. Periodically the WIFI then disconnects and shows "authentication problem" against the network and most often needs a manual connect to regain the connection, even though occasionally reconnects by itself after 10-15 seconds.
When the WIFI network disconnects I have to manual reconnect (the error message is "authentication problem" ). Once I have reconnected, the WIFI works OK for a short while (3-10 mins) and then i get the error message again.
If I restart the Xperia the problem goes away for a relatively longer length of time however it soon comes back ( after 30 minutes+).
I have many other devices connected to the WIFI during this period all of which work fine. WIFI analysis shows excellent signal strength - the tablet drops the connection even while two feet away from the router - and good signal to noise ratio. Looks like a bug in the firmware to me.
Any assistance would be good.
Note: there is a very similar thread here Sony mobile forum from which I have copied a lot of the info as I am having exactly the same problem
davidec said:
Just bought a Xperia tablet Z and am having problems with it remaining connected to my WIFI. It's updated to the latest software release.
Initial connection is good and shows good signal strength and works as normal. Periodically the WIFI then disconnects and shows "authentication problem" against the network and most often needs a manual connect to regain the connection, even though occasionally reconnects by itself after 10-15 seconds.
When the WIFI network disconnects I have to manual reconnect (the error message is "authentication problem" ). Once I have reconnected, the WIFI works OK for a short while (3-10 mins) and then i get the error message again.
If I restart the Xperia the problem goes away for a relatively longer length of time however it soon comes back ( after 30 minutes+).
I have many other devices connected to the WIFI during this period all of which work fine. WIFI analysis shows excellent signal strength - the tablet drops the connection even while two feet away from the router - and good signal to noise ratio. Looks like a bug in the firmware to me.
Any assistance would be good.
Note: there is a very similar thread here Sony mobile forum from which I have copied a lot of the info as I am having exactly the same problem
Click to expand...
Click to collapse
I have the same problem and i thought its was my router false at first, now i know its the tablet's bug. In the mean time im using VpN connection to present the intermittent
BADBOY1412 said:
I have the same problem and i thought its was my router false at first, now i know its the tablet's bug. In the mean time im using VpN connection to present the intermittent
Click to expand...
Click to collapse
I thought I was the only with this problem...this happens to me almost four times a day where the wifi would just lose it's connection and I have to reconnect manually. I hope this is a bug and not my tablet...
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
zorrorol said:
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
Click to expand...
Click to collapse
Thanks for this. Could you share your settings? I have downloaded it but it does not seem to help.
davidec said:
Thanks for this. Could you share your settings? I have downloaded it but it does not seem to help.
Click to expand...
Click to collapse
I guess the tablet is warranted, better take it to repair.
Good luck
Sent from my SGPT12 using xda app-developers app
zorrorol said:
I guess the tablet is warranted, better take it to repair.
Good luck
Sent from my SGPT12 using xda app-developers app
Click to expand...
Click to collapse
Just spoke with Sony assistance, they said to return it and ask for replacement. No attempt to debug whatsoever.
Well i used to have this issue, it was very annonying. Definitely the problem was not the tablet it was the router. The problem is that usually all the routers have the channel value set to auto, so if you put it on 9-10, and restart the router, you won't face this again.
I did that and so far the wifi is stable for my tablet, and even my Macbook seems to have a better connection.
I experienced the same problems with both my tablet and phone (XZ). I got better switching the channel in the router. However, now it's solved. The solution came when I got FTTH installed at home and my ISP replaced my router. Since then, no more wifi disconnections. So I guess the problem was in the router.
Enviado desde mi C6603 usando Tapatalk 2
zorrorol said:
Look, unfortunately this is a problem that has been dragging from sony tablet s and xperia tablet s (which I have).
What you can do (like me) is to use advanced wifi lock (in google play). That will not disconnect the antenna. It is a temporary solution but it's something.
Sent from my ZTE V970M using xda app-developers app
Click to expand...
Click to collapse
For security reasons, the app I mentioned (advanced wifi lock free) causes a boot animation loop in tablets xperia s (and others). So, be careful for readers post.
Sent from my SGPT12 using xda app-developers app
Same thing here, plus WiFi performance seems to be particulary weak with this tablet in general. I get three "bars" only when I'm right next to the router. When I'm outside on my porch (about 10 meters from the box and two walls inbetween) I get merely one bar and WiFi drops or simply "stalls" after a few minutes. I already set the router to a fixed channel. I have this problem only with the Sony tablet, our other devices (Thinkpad laptop, Iphone 4S, SGSII and SGSIII, iPad 4) all have a perfectly fast and stable connection even in the "porch scenario".
I really hope Sony improves this with the next firmware update! Any hints besides WiFi repeater, which I already ordered?
Just to update my original post, my replacement tablet has been connected for about 20 hrs now and it has dropped the FIFI signal only once (even signal reception is not very strong in comparison to my Samsung Galaxy III phone).
I don't know if it is of any benefit, but I have also installed this app
That's a bulls**t app, has no effect.
I'm in love with this tablet and want to buy it immediately, but this issue is scaring the hell out of me as I mainly use only Wi-Fi to connect to the internet. Are there at least a few of you who have no Wi-Fi connectivity issues at all?
PrincessZara said:
I'm in love with this tablet and want to buy it immediately, but this issue is scaring the hell out of me as I mainly use only Wi-Fi to connect to the internet. Are there at least a few of you who have no Wi-Fi connectivity issues at all?
Click to expand...
Click to collapse
I've had my Tablet Z for about 10 days. In that time I've used it with my WiFi at home and at work ( WiFi tethered to my Nexus 4). In both cases, I've never been more than 3m from the WiFi source. In all that time I think I've dropped the connection only once.
I've watched (streaming with WiFi) a few tv programmes of about 1hr each, and they have played without a problem.
I've just used an app called WiFi analyzer to compare the signal strength on my Nexus 4 with the Tablet Z at different places around my house and the signal strength is the same on the phone and tablet.
So, as far as I can tell, if you've got a decent WiFi signal, you should have no problems.
I've used both CM10.1 and Sony stock ROM (.370) over that period (mostly the Sony ROM).
I've had very similar problem with Mac. I have established the static IP addresses for all my wireless and wired devices and it seemed like it worked but after a while my laptop started losing connection again. I know you might not like my answer but the only solution to this problem is a new router. When I ran d-link WBR-1310, I've had all kind of problems and since I replaced it with Netgear WNR3500 I have not had a lost connection yet. Not even once. 3 different laptops, MacBook, Xperia Tablet Z, bunch of iPhones, iPads and Android phones work like a charm. BTW all my devices have assigned local static IP addresses. Hopefully that will solve your problem.
I have found a possible fix! Please test for yourself whether it works for you and report!
I have disabled the app "Smart Connect". (It's a system app, so it's only possible to disable it via "Titanium Backup" or a similar app on a rooted device.)
Now the WiFi doesn't lose connection anymore when it's weak.
hasenbein1966 said:
I have found a possible fix! Please test for yourself whether it works for you and report!
I have disabled the app "Smart Connect". (It's a system app, so it's only possible to disable it via "Titanium Backup" or a similar app on a rooted device.)
Now the WiFi doesn't lose connection anymore when it's weak.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.sonyericsson.extras.liveware&hl=en
I had issues with this as well, with my ASUS rt-n66u router. However, I was using DDWRT at the time, and swapping back, with mostly default settings, to the stock firmware resolved the issue entirely. I've now not had any drops on either the 5 or 2.4 ghz bands.
has anyone found a concrete reason as to why the tablet either drops the wifi connection or there's the authentication problem?
my tablet was dropping the wifi connection so i changed the router's channel to 9 and it doens't drop the wifi connection after that
however (i dont know if this is related) my tablet turns off the wifi radio when the screen is locked for a longer period of time even when i keep stamina mode off (although i read it only turns off the data connection radio) and i set the wifi radio to always be on even when the screen is locked
also after changing the router's channel to 9, i get the authentication problem ._.
EDIT:
If anyone would be willing to share, what authentication method and encryption are you using for your wireless network? And does your tablet keep a stable connection?
I'm currently using WPA-Personal with TKIP encryption and i come up with both dropped connections and the authentication errors. (trying to diagnose this in hopes of not having to return my device because it's defective)

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