Galaxy S2 Auto Firmware update failing - Android Q&A, Help & Troubleshooting

Hey guys
I have a problem...
My Galaxy S2 is currently running this firmware with Android 2.3.4:
GT-I9100_XEN_I9100CEKI2_I9100XENKH1_I9100XXKI1
CSC = XEN
I get told that there is an update waiting in OTA , so I let it download, reboots, starts to install, then fails, reboots, tells me to try via KIES or contact Samsung.
But when I go into Kies... there is no button to let me update my firmware... it just tells me my current firmware version, nothing else like it usually would...
Not custom ROM, no root, battery 100%. Wifi/HSPA makes no difference.... any advice? My friend has the same phone with the same firmware and it works fine with him?
Suggestions?

TheAlteredState said:
Hey guys
I have a problem...
My Galaxy S2 is currently running this firmware with Android 2.3.4:
GT-I9100_XEN_I9100CEKI2_I9100XENKH1_I9100XXKI1
CSC = XEN
I get told that there is an update waiting in OTA , so I let it download, reboots, starts to install, then fails, reboots, tells me to try via KIES or contact Samsung.
But when I go into Kies... there is no button to let me update my firmware... it just tells me my current firmware version, nothing else like it usually would...
Not custom ROM, no root, battery 100%. Wifi/HSPA makes no difference.... any advice? My friend has the same phone with the same firmware and it works fine with him?
Suggestions?
Click to expand...
Click to collapse
Try posting in the i9100 Q&A forum here..
Sorry I don't have anything better to advise. Sounds like you're doing it right, but you'll have a better chance of getting an answer there.

Related

[Q] flashed P7500XWKK4 and it is not kies updateable

I just flashed my 10.1 p7500 with the kk4 stock firmware I downloaded from the other post, thinking that when the samsung ICS comes out, I can update it using KIES. But KIES said that it wasn't updateable thru it.
Does anyone have a firmware that would be updateable thru KIES?
Hello,
I cannot answer your question, as kind of a newbie as well...
So hoping someone reads, maybe can also help me, as I have same issue.
I installed stock firmware "P7500OXAKI1_P7500XXKI1_P7500XXKI1" downloaded from SamMobile.
This to get my Singapore model become a Europe model with all languages there.
I did not root the system first, so hope that is okay.. Everything seems to work fine.
But, if I try to update on the Galaxy Tab itself, it says there is a 99Mb update available?? Is it safe to download and install this on the tablet directly? Or will it like block my tablet?
Thanks guys

[SOLVED] Cannot find correct stock firmware

Hi there
First of all, i have checked out intratech's thread but the links referring to the firmware are not working. I have also checked sammobile, and i found a firmware that supposedly was for my phone, but Kies begs to differ
Anyway, the phone i have is a GT-9100LKANEE, and it was shipped with
android: 2.3.5
baseband: I9100XXKI4
Build: GINGERBREAD.XWKI8
So i thought i struck luck at sammobile when i found this: I9100XWKI8_I9100OXXKI2_NEE.zip.html
It flashed allright and i thought i was out of the woods, but when i went through the startup wizard the language was danish (i am norwegian), and now Kies wont even bother looking for updates for my phone. It just says "this device's version cannot be updated"
So much for the "stock" experience
Can anyone point me in the right direction?
catolh said:
Hi there
First of all, i have checked out intratech's thread but the links referring to the firmware are not working. I have also checked sammobile, and i found a firmware that supposedly was for my phone, but Kies begs to differ
Anyway, the phone i have is a GT-9100LKANEE, and it was shipped with
android: 2.3.5
baseband: I9100XXKI4
Build: GINGERBREAD.XWKI8
So i thought i struck luck at sammobile when i found this: I9100XWKI8_I9100OXXKI2_NEE.zip.html
It flashed allright and i thought i was out of the woods, but when i went through the startup wizard the language was danish (i am norwegian), and now Kies wont even bother looking for updates for my phone. It just says "this device's version cannot be updated"
So much for the "stock" experience
Can anyone point me in the right direction?
Click to expand...
Click to collapse
You can use Check Fus Downloader to check and download stock ROMs directly from Samsung servers.
Here is a link to the Check Fus homepage => http://fus.nanzen.se/
Good luck !
It_ler said:
You can use Check Fus Downloader to check and download stock ROMs directly from Samsung servers.
Here is a link to the Check Fus homepage => http://fus.nanzen.se/
Good luck !
Click to expand...
Click to collapse
Thanks!
I downloaded the right one, but it is the same as the one i flashed from sammobile. But for some reason Kies does not want to have anything to do with updating my device. I mean, it is fully updated now though, but whenever ICS comes along through kies, it wont let me update.
This was all easier when all i had was the HTC Hero
Unfortunately, that seems to be happening a lot to people who have gone back to stock firmware. Kies should work so far as receiving updates go, but for whatever reason they don't. It may be a case of having not downloaded the correct firmware in Checkfus. It may be some kind of country mismatch which is causing Kies not to allow you access to updates. Or it could also be that Kies has no updates available now.
Having not experienced the problem (and having not ever used Kies/not wanting to ever use Kies for anything/and not really being interested in ICS), I can't say why this is happening for sure.
Whatever the reason for the problem, when ICS is released, you'll be able to download this with Checkfus as well (Checkfus enables you to download any firmware updates available via Kies).
catolh said:
Thanks!
I downloaded the right one, but it is the same as the one i flashed from sammobile. But for some reason Kies does not want to have anything to do with updating my device. I mean, it is fully updated now though, but whenever ICS comes along through kies, it wont let me update.
This was all easier when all i had was the HTC Hero
Click to expand...
Click to collapse
I'm in Norway too, and as far as I know KI8 is the most recent official stock firmware. I'm on Netcom, who's your operator?
Try an older stock firmware - KE7 for example, and see what Kies updates to. Back up first though.
Lykke til.
B3311 said:
I'm in Norway too, and as far as I know KI8 is the most recent official stock firmware. I'm on Netcom, who's your operator?
Try an older stock firmware - KE7 for example, and see what Kies updates to. Back up first though.
Lykke til.
Click to expand...
Click to collapse
I am on Teliasonera (Tele 2)
I'll try your suggestion!
Takk.
So i think i have found out why Kies wont update my phone. It seems the product code on my phone has been changed somewhere along the flashing spree i've been on.
My phone is originally a GT-I9100LKANEE, but now it is GT-I9100LKAXEU. So what now? i downloaded the firmware for LKANEE on checkfus but it still comes out LKAXEU.
Do i have to change it manually? Like explained here: http://goangeek.wordpress.com/2011/10/11/how-to-change-sgs2-product-code/
And do i have to flash something again?
I am completely lost at the moment.
And i am threading around carefully because i dont want to brick my phone in the process.
catolh said:
So i think i have found out why Kies wont update my phone. It seems the product code on my phone has been changed somewhere along the flashing spree i've been on.
My phone is originally a GT-I9100LKANEE, but now it is GT-I9100LKAXEU. So what now? i downloaded the firmware for LKANEE on checkfus but it still comes out LKAXEU.
Do i have to change it manually? Like explained here: http://goangeek.wordpress.com/2011/10/11/how-to-change-sgs2-product-code/
And do i have to flash something again?
I am completely lost at the moment.
And i am threading around carefully because i dont want to brick my phone in the process.
Click to expand...
Click to collapse
Finally, changing the product code to the correct one did the trick.
I am now a happy camper (with a binary count at 10 nonetheless)
*edit*
How do i update thread to solved?

[Q] Device not supported for updating via Kies

Hi,
I have a SGS2 handset that I bought from India which has CSC set as INU. Now, I am in US for a few weeks using AT&T sim card and recently found out that a new firmware update has been released for my handset. I was trying to update it using Kies but got the error that my device does not support firmware update via Kies.
Now, there are 2 cases:
1. If this is because I am in US and my CSC is for India, Kies is not letting me update.. then either I can wait for a while, go back to India and update it. Or, please suggest me if there is a way to tell KIES to use INU code for updating this handset?
2. If there is some other issue, then I would want to resolve that right now instead of waiting.
Can someone please suggest me if it's 1 or 2? Any suggestions would be most welcome.
I know ODIN is an option but I prefer to use KIES.
Thanks.
crypticlight said:
Hi,
I have a SGS2 handset that I bought from India which has CSC set as INU. Now, I am in US for a few weeks using AT&T sim card and recently found out that a new firmware update has been released for my handset. I was trying to update it using Kies but got the error that my device does not support firmware update via Kies.
Now, there are 2 cases:
1. If this is because I am in US and my CSC is for India, Kies is not letting me update.. then either I can wait for a while, go back to India and update it. Or, please suggest me if there is a way to tell KIES to use INU code for updating this handset?
2. If there is some other issue, then I would want to resolve that right now instead of waiting.
Can someone please suggest me if it's 1 or 2? Any suggestions would be most welcome.
I know ODIN is an option but I prefer to use KIES.
Thanks.
Click to expand...
Click to collapse
Go to sammobile.com, create an account there and download a firmware from the US.. since OTA updates are region-wise.
After downloading the file, you will get a .zip file.. when you extract it, you will get a .tar file
flash via Odin..
Put your phone to download mode and put the .tar you just extracted to PDA
Cheers!
You may love Odin. It's much more secure
crypticlight said:
Hi,
I have a SGS2 handset that I bought from India which has CSC set as INU. Now, I am in US for a few weeks using AT&T sim card and recently found out that a new firmware update has been released for my handset. I was trying to update it using Kies but got the error that my device does not support firmware update via Kies.
Now, there are 2 cases:
1. If this is because I am in US and my CSC is for India, Kies is not letting me update.. then either I can wait for a while, go back to India and update it. Or, please suggest me if there is a way to tell KIES to use INU code for updating this handset?
2. If there is some other issue, then I would want to resolve that right now instead of waiting.
Can someone please suggest me if it's 1 or 2? Any suggestions would be most welcome.
I know ODIN is an option but I prefer to use KIES.
Thanks.
Click to expand...
Click to collapse
Just dont do anything.Why are people like you hellbent on updating.Do you think you are missing out on something free.
I wonder if any of them athletes that were over here for the Olympics updated their Samsungs.
Thanks for the suggestions.
I got this resolved few days back and figured what the issue was so wanted to drop a line. Actually, I was trying different modems few months back and had installed a different one than what Kies was expecting and hence I was getting that error. I had completely forgotten about it and then one of my friend reminded me about it.. I switched back to the original modem and Kies agreed to update my phone's fw.
I do like Odin but since I haven't used it much and still have my phone under warranty, I prefer to stick to standard methods.

SGS2 Update Failed. HELP PLEASE

Hello, lovly xda-Members and Supporters,
I'll start so my mother and I use the same smartphone - Samsung Galaxy SII GT-I9100 ...
When she came back home from work and she told me that there is an update for this, I was blown away,
I was looking through the manual setting on the phone for an update, but it said: No update available ...
So, all well and good, then I tried to update via Samsung Kies, Samsung Kies now says to me: Software update via Samsung Kies is not supported by your device ...
I Did something really silly the other day as i flashed a rom to my Galaxy S2 i9100 and i stupidly forgot to back up my stock firmware.
Is there a possibility to get my old firmware again?
I live in Germany.
& I'd love to have this update on my phone.
Each answer is helpful and I thank you once in advance!
Stress Syndrom
StressSyndrom said:
Hello, lovly xda-Members and Supporters,
I'll start so my mother and I use the same smartphone - Samsung Galaxy SII GT-I9100 ...
When she came back home from work and she told me that there is an update for this, I was blown away,
I was looking through the manual setting on the phone for an update, but it said: No update available ...
So, all well and good, then I tried to update via Samsung Kies, Samsung Kies now says to me: Software update via Samsung Kies is not supported by your device ...
I Did something really silly the other day as i flashed a rom to my Galaxy S2 i9100 and i stupidly forgot to back up my stock firmware.
Is there a possibility to get my old firmware again?
I live in Germany.
& I'd love to have this update on my phone.
Each answer is helpful and I thank you once in advance!
Stress Syndrom
Click to expand...
Click to collapse
You most definitely can return to stock, but if you didn't back up whatever data you had before flashing the new ROM, then they're gone (assuming you wiped before flashing). You'll find all the firmwares you want here:
http://www.sammobile.com/
I'm assuming that you had ICS before flashing the custom ROM, because you said you didn't receive an update, so you can most definitely do that OR, you can manually flash the update you didn't receive yet, which is 4.1.2 JB Anyway, all firmwares are there
Viel Glück
oshmoun said:
You most definitely can return to stock, but if you didn't back up whatever data you had before flashing the new ROM, then they're gone (assuming you wiped before flashing). You'll find all the firmwares you want here:
http://www.sammobile.com/
I'm assuming that you had ICS before flashing the custom ROM, because you said you didn't receive an update, so you can most definitely do that OR, you can manually flash the update you didn't receive yet, which is 4.1.2 JB Anyway, all firmwares are there
Viel Glück
Click to expand...
Click to collapse
it was for 4.1.2 JB ? my phone is actually 4.0.4, it was allways 4.0.4, so it isn't for my phone anyway ? where can i find stock everything for my phone ? on Sammobile it shows me Taiwan 4.1.2 ...
PS ; Your German ?
In case you still need ICS, Then I'd suggest you google for that. Just search for samsung galaxy S2 4.0.4 firmware. you should find it. It's also helpful if you add your service providor (O2, T-Mobile or any other) just to make sure the phone will work with that network. It's just safer that way
I don't know if we're allowed to post links to outside sources here, but it's enough to say that many German android forums have what you want you just need to search really well
Not German, but I live in Germany :silly:
oshmoun said:
In case you still need ICS, Then I'd suggest you google for that. Just search for samsung galaxy S2 4.0.4 firmware. you should find it. It's also helpful if you add your service providor (O2, T-Mobile or any other) just to make sure the phone will work with that network. It's just safer that way
I don't know if we're allowed to post links to outside sources here, but it's enough to say that many German android forums have what you want you just need to search really well
Not German, but I live in Germany :silly:
Click to expand...
Click to collapse
im so confused, found nothing ... heeeeeeeeeeeeeeelp

[Q] Kies Update Issue

I have searched and cant find an answer ...
I have a completely stock , non rooted and sim free UK S3.
I got the terrible 4.3 update and suffered for a few weeks like the rest of us.
I then got the OTA MK6 25mb update which has thankfully given me back a phone I like.
However... I now have one small issue ....
If I connect my phone to Kies it says ...
Your current firmware version is not supported by kies for firmware update.
Current firmware version : PDA:MK6 / PHONE:MK6 / CSC:MK6 (BTU)
Why is this happening and what does it mean ?
Thanks
Prozmonkey said:
I have searched and cant find an answer ...
I have a completely stock , non rooted and sim free UK S3.
I got the terrible 4.3 update and suffered for a few weeks like the rest of us.
I then got the OTA MK6 25mb update which has thankfully given me back a phone I like.
However... I now have one small issue ....
If I connect my phone to Kies it says ...
Your current firmware version is not supported by kies for firmware update.
Current firmware version : PDA:MK6 / PHONE:MK6 / CSC:MK6 (BTU)
Why is this happening and what does it mean ?
Thanks
Click to expand...
Click to collapse
Everyone will have this at the moment the server Kies connects to doesn't currently recognise the firmware as its only an OTA update at this time
Ah ok. Thanks for clearing that up for me.
I was beginning to think something was wrong with the phone.

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