I've had my note for almost two weeks now. This afternoon, I was using it as I always do, mostly mail, some web stuff and music - thus no extended gaming, etc to overheat the GPU.
I put it in my pocket, removed it several minutes later and it was completely dead - and I couldn't even turn it back on. It wasn't banged around or anything, and there was at least 50% charge in the battery. I opened the back, removed and replaced the battery. Still nothing. I tried again about 20 minutes later, and it powered up as normal. And it has been since.
Is this weirdness that happens occasionally to current gen android phones? Anyone else have similar issues? Should I try to exchange it?
baaj said:
I've had my note for almost two weeks now. This afternoon, I was using it as I always do, mostly mail, some web stuff and music - thus no extended gaming, etc to overheat the GPU.
I put it in my pocket, removed it several minutes later and it was completely dead - and I couldn't even turn it back on. It wasn't banged around or anything, and there was at least 50% charge in the battery. I opened the back, removed and replaced the battery. Still nothing. I tried again about 20 minutes later, and it powered up as normal. And it has been since.
Is this weirdness that happens occasionally to current gen android phones? Anyone else have similar issues? Should I try to exchange it?
Click to expand...
Click to collapse
thats odd. is it stock? if not, you should list everything you did to the phone. If you had it overclocked, maybe it overheated and shut down so as not to fry the chips?
Yeah, all's still stock. I've not even rooted yet.
Same thing happened to me with a skyrocket that I had. Except I did have it rooted running sky ics rom. And I had it plugged into the charger. So...maybe not quite the same thing...sorry. lol
I just went to the store and swapped it out for a new one. No questions asked within 30 days.
Sent from my SAMSUNG-SGH-I717 using xda premium
baaj said:
I've had my note for almost two weeks now. This afternoon, I was using it as I always do, mostly mail, some web stuff and music - thus no extended gaming, etc to overheat the GPU.
I put it in my pocket, removed it several minutes later and it was completely dead - and I couldn't even turn it back on. It wasn't banged around or anything, and there was at least 50% charge in the battery. I opened the back, removed and replaced the battery. Still nothing. I tried again about 20 minutes later, and it powered up as normal. And it has been since.
Is this weirdness that happens occasionally to current gen android phones? Anyone else have similar issues? Should I try to exchange it?
Click to expand...
Click to collapse
my note did the exact same thing yesterday or day befor,, i keep it in my locker at work , any how looked at it had over 50% battery life and when i came back a few hours later , it was dead , i got it to come on but battery was way way down , no life ,, dont know what the deal was ,, but has been running fine now.
i
Just happend to me, after testing out the mhl adapter at my parents place i restarted the phone. Then once all was booted up i put it to sleep to make the drive home only 15 min away i did notice the the phone was hot in my pocket but screen wasnt on. Pulled out my phone and it didnt turn on. I pluged in the the usb and it powered up normal.
Well its a new toy, they will have bugs and they will fix them. So far so good. I did get the juice defender app, seams to be.working.out.great went all day and still had 75% power when I got home.
tapatalk ~ Samsung galaxy note
My phone does get warm from time to time (on the back right below the camera lens), though I didn't notice it before the crash. Is this heat normal?
Only thing i did have is a random reboot once...thats about it.
Galaxy Note
My only odd experience is after unplayable Asphalt 6HD for a little while, and phone does get warm. After I close the game I get nothing. Blank screen and take a few minutes to come back to life and when it does it as if it went through a soft reboot.
Sent from my SAMSUNG-SGH-I717 using XDA App
UPDATE - problem has not gone away. It seems to be (at least partially) related to a malformed battery contact. Exchanging for a new one tomorrow.
I'm a light user throughout the day. Charged my phone to 100% before I left for work today. On my way home, I used my phone a lot. I visited websites that had a lot of content. I was pinching and zooming and the phone crashed/restarted on me. Same thing happen 10 minutes later. I was using the phone for about 20 minutes non stop prior to this to happening. The phone was in the upper 50s (56%-59%). The phone was getting noticeably warm on the back cover, but not to point where it was burning hot.
This doesn't happen to me during my lunch when I use the phone non-stop for a full hour. My phone is stock, not rooted. Had for about 1 1/2 week now.
Related
Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
tmotechsupport said:
Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
Click to expand...
Click to collapse
Heat will cause what you are seeing, but also check and make sure that one of your battery pins is not bent, seems to be a common problem ..
Also have seen a few people that their battery was just bad , and they had to get a new one shipped in .....
tmotechsupport said:
Super noob here. brand newe to all things flash Rom and what not. This HD2 will be my first phone purchased for the purpose of modding however...
After doing a search for the words heat and hot I was not able to find much, and the wiki is down
So my first post is has anyone ran into the isse of the LED blinking green and orange and slow to no charge while plugged into the wall? To the point where it no longer charges?
I work in tech support and ive never seen anything like it outside of my gateway laptop.
I was running the stock ROM no mods yet outside of the Android mod that is being developed. i have master reset the thing easliy 10+ times in the few days ive had it though im not aware of constant reseting having a negative effect.
Basically on my way home while sitting in my console in the car I went to use it and noticed it was warm past comfortable warm. I had not used it for extended periods like hours of browsing wifi calls or using the phone hard.
I went to charge it 20 min later and it got really hot again after only being on the charger for 15-20 min and had only charged up to %15 from %13.
Took out everything let it sit overnight same thing the next day, tried a new battery and charger ( even though the battery was barely warm it is hot all along the bottom half on the back and going up the sides) and still had the same problem taking hour or 2 to charge 2-5 % and staying very hot with no use.
Im at a loss as to what to think any ideas?
Click to expand...
Click to collapse
I would task29, re-flash and try again....might be a bad download. Also...you work in customer service at Tmo?.......I might be interested in talking to you
M_T_M said:
I would task29, re-flash and try again....might be a bad download. Also...you work in customer service at Tmo?.......I might be interested in talking to you
Click to expand...
Click to collapse
Sure cant make any promises but Ill be happy to answer any question I can. I work in Teir 3 PDA support so all of my knowledge is tech based. Ill look up the task29 stuff Im not too familiar with that.
since you have already tried a different battery, and if the pins aren't bent, then its likely to be the phones charging circuits. get it warranty replaced.
watcher64 said:
Heat will cause what you are seeing, but also check and make sure that one of your battery pins is not bent, seems to be a common problem ..
Also have seen a few people that their battery was just bad , and they had to get a new one shipped in .....
Click to expand...
Click to collapse
I checked and didnt see it any bent pins they spring out just fine when removing the battery and apon inspection seem to be fine. One of the 1st things was for me to try a battery in hopes that it was that simple but to no avail
More information for those that care. The battery has been out now for a full 24 along with the sim.
I got home today and put the battery back in no sim memory card stil in. After being on for 8 min the back is far beyond warm.
The memory card is not recognized and I am certain it was before. This is getting weirder and weirder.
I wonder if it has anything to do with me trying to run the android mod off of a 2GB card that im sure was a class 2 and below, then master resetting it and going back to the 16GB that came with it?
More to come as i try new things.
Now the high temperatures in Austria cause the same problems on my HD2 when navigating in my car. HD2 after 2-5 minutes blinks orange-green (no loading) and after maximum 10-15 minutes crashes and at home too (my little office room has no AC, is in direct sunlight and room temp is over 30°C.
Unfortunately I have to rely on phone, email and office-functions and on navi-function for my upcoming vacation. No solution to place the HD2 in AC-stream in my car with this stupid original HTC-Car-Navi-Holder, in the office I have to put it in the fridge before to get it recharged.
When driving in the heat of noon I don´t even have to switch it on, just mounting into the loading-cradle is enough to make the HD2 crash after 10-15 minutes, only 3G on, nothing else (no BT, WiFi, HSPA, no app running etc.)
Until now I was quite satisfied with the HD2, had no crashes or malfunctions so far, but now I am really fed up with this piece of sh.. and I don´t think there will be a hardware or software-solution (except swichting it off) since the HD2 is malconstructed. And it IS correlated with ambient temps since it started to happen only when ambient temp is higher than 30 °C. When I am in a AC-room everything woks normal again.
i think i figured it out! i took out the sd and used the phone for 20 min or so. the heat gradually went away and its no longer getting hot. i am currently posting from the hd2 with a standard 2gb card inserted and will test my 8 and 16gnarled card today.
there is an issue with certain sd cards not being "officially supported"....
I read a post on here earlier from somebody saying that their 16gb card was causing their battery to drain fully in a matter of hours because audio manager was constantly working through numerous gb's of music on the card.........
may be completely unrelated to your problem but since you mentioned the card I thought Id chip that in..........
Hope you find a solution.....
I was sitting at my work desk and my phone restarted itself out of nowhere. No updating was done, I was at 55% battery and it wasn't even touched. I was at my desk for about 30 minutes straight, it's laying face up and I saw the phone restart.
Today, it has done this 3-4 times within about 90 minutes. And it's also eating a ton of battery up right now.
I'm rooted, but I've had no issues for weeks and I've searched and found other X10's and EVO's have had this issue.
Any clue what is going on?
I got the same problem. after flash by using Nordic it look better but not good enough. Is that unreasonable
cwepruk said:
I was sitting at my work desk and my phone restarted itself out of nowhere. No updating was done, I was at 55% battery and it wasn't even touched. I was at my desk for about 30 minutes straight, it's laying face up and I saw the phone restart.
Today, it has done this 3-4 times within about 90 minutes. And it's also eating a ton of battery up right now.
I'm rooted, but I've had no issues for weeks and I've searched and found other X10's and EVO's have had this issue.
Any clue what is going on?
Click to expand...
Click to collapse
Its a lack of ram issue if I read it correctly...
Do you use Desktop Visualizer by any chance? This app caused the exact same problem at my phone when adding to much widgets on my homescreen. By deleting this app from my phone I never have this issue again.
If not Desktop Visualizer there might be another application which is constantly makes your phone reboot? did you install anything new lately what can cause this by using an enormous amount of ram?
Absolutely not. I got the problem after updated to 2.1 and I didn't install any application. However, the problem just on android 2.1, I tried to downgrade to 1.6 and it work perfectly. My phone from Rogers Canada
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Nope.
Try pulling the battery and putting it back. Do not power up. Connect to charger and let it full charge. Disconnect charger and boot it
If it is super hot during any of that take it back.
DanManners said:
Morning, gentlemen.
I'd like to give you a break down of the 44~ hours I've had this phone as of right now and the troubles I've had with it. I'll preface this post with the fact that I work a corporate IT job and even as I may believe everything posted to be correct, please correct me if I state anything incorrectly. Thanks
I received the HTC Rezound around 3PM EST on Friday. Out of the box, I was unable to active the phone. I was coming from a 3G Droid X via an alternate line upgrade, and I had played with the Droid Bionic and had some issues activating there. I'll chalk up activating issues to needing to activate the 4G SIM card over the phone because of it being a corporate account. After 25 minutes on the phone with our Verizon representative, we were successful in activating the phone. Immediately afterwords, the phone rebooted. I believe that it did because of the PRI programming, but I'm also not terribly familiar with the back-end of the 4G activation.
At 3:30 PM EST it was at 35% out of the box after activation. I figured that I'd let it drain entirely to zero out the battery and charge it to 100% later on that night. After getting home and around 7:30 PM, the phone battery gave up and shut down. I plugged in the phone (HTC charger, HTC cable, surge protected outlet) and at 9:00 stood in front of the phone watching it go from off, to the HTC white boot screen, to the unlock screen where it would be completely frozen, and approx. 30 seconds later, would loop that process again and again until I pulled the battery. I go to pick up the phone and it's very hot. Not uncomfortable just yet, but hotter than any phone since the droid 1 had gotten in my hand. Pulled the battery, let it cool down, and booted to the HTC recovery (power + vol. Down) and wiped the phone. After booting, the battery was only at 14%. Strange since it had been on the charger, but I supposed bootlooping might hinder the ability to charge. After verifying that it was not bootlooping any further and using my old fascinate charger (same voltage, same microUSB connector), I went to bed.
Saturday morning 8AM, the phone was bootlooping again. Pulled the battery, let it boot up afterwords after and it was at 100% battery. Strange. Fast forward to 5PM: Phone has rebooted twice throughout the day maybe around noon and 2PM, but no looping. Battery was at 50%, and at 5:15 PM it begins to bootloop again. Pull battery, turn it back on, battery is at 9%. I plug it into the HTC charger using the HTC cable again to a grounded power strip. Plug it in at 5:30 PM and walk away.
At 7PM, I go to pick up the phone and it's bootlooping again and it is so hot it's literally uncomfortable to hold for more than literally a couple seconds. Immediately unplug it from the cable and pull the battery, also very uncomfortable to hold. I decide that the HTC charger is having many problems, and put it away so I don't use it by accident. I've uploaded a video on my Facebook (http://www.facebook.com/photo.php?v=1661452940302) so that you can see what the screen was doing after it heated up that much. I didn't have any other problems with the phone after one FINAL reboot for last night.
This morning, I placed it on the charger: Same deal of massive overheating and the screen doubling. EDIT: I've also noticed that for the most part, it overheats if it charges past 50%
Simply put: This is a beautiful phone, a wonderful speakerphone, great at texting. But seriously: I haven't seen anything else like ANY of this online anywhere yet. Anyone else seeing issues like these?
Thanks.
Dan Manners
Click to expand...
Click to collapse
I watched that video. I have NEVER seen anything like that and I have seen some weird stuff on my phone trying some weird modifications. (I have gotten massive screen tear and other stuff but that is due to the things I have done).
I would suggest returning the phone and getting a new one. I imagine that one is a lemon. You could try restoring the phone via the RUU in the shipped rom thread in the developement section but I think you should just return that one.
Unless you have messed with it aside from what you have told us (I doubt it though) I would return that one.
Easy
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
jdmba said:
Return it.
My first Incredible did this, and my current incredible is doing this. Something in your phone is causing a thermal overload, which triggers a reboot, which gets only so far in the reboot until the thermal protection loads, it notices it is hot, and triggers a reboot [repeat].
In my case, the hardware radio (on both Dincs) was damaged/defective/finally gave way. 10 seconds on the internet will do this to me.
Return it. Do not diagnose it. Do not follow other peoples recommendations for testing. Return it. You must get rid of a phone like this.
Of course, this is one of my huge fears because I am leaving my Dinc for this phone; and now I am seeing that lemons are in this batch as well.
Click to expand...
Click to collapse
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
DanManners said:
Definitely what I'm planning on doing. Debating on whether I want to hold of until tomorrow so I can show my boss though. I usually mess with my droid phones (Alternate roms, overclocking, undervolting, etc) and he always gets annoyed. For once, STRAIGHT OUT OF THE BOX it's acting like this. I suppose it's Karma
Click to expand...
Click to collapse
Just show him that video haha. That convinced me immediately. If it is really getting that hot there is a real problem and I would be getting it out of my hands ASAP.
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Mine gets fairly warm, especially when working while being plugged.
My first phone had a problem with the bezel coming apart, but it also ran warmer then the second one I have, it was always warm in my pocket, the new one isn't.
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
AtLemacks said:
If you guys use LTE OnOff you can turn off the antenna you don't need/use be it CDMA or LTE. It will run cooler and battery life will last longer.
Click to expand...
Click to collapse
I always leave it off, LTE really is overrated. A wonderful nicety, but I don't NEED it.
...
With total and complete respect for the immediately preceding couple of posters, I CANNOT STRESS THIS ENOUGH ... do not use tricks to cool your phone down.
You do not want to wind up on the other side of the 14 days with a phone which otherwise overheats from general use. DO NOT FOLLOW ADVICE SUCH AS TURNING OFF LTE.
Sure, if you have a working phone, and you think that will help your battery, then go for it. If you have thermal issues do NOT use bandaids.
(This has been a public service announcement).
LOL. I'm watching this very closely.
If the device isn't currently overheating turning LTE off isn't going to hurt it, lmao. They wouldn't bake in a feature that is going to make your phone melt down. Now, if you have problems CURRENTLY then you should warranty replace it. But 14 days doesn't have anything to do with it, you can call and warranty your phone anytime in the first year, 2 if you have the extended warranty. So it is NOT bad advice to turn it off if it is of no use to you. Don't scare people into killing their batteries just because they don't currently have an issue.
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
voxigenboy said:
you either just got a faulty phone or a faulty battery. as the others are saying, return/exchange it.
I personally got a dead pixel and the touch screen is a tad off(I'll click on a link and it'll think I clicked on the link right above(or below).... not all the time though.
right now I'm just sitting in front of Verizon waiting for them to open.
Click to expand...
Click to collapse
Why don't you go in and calibrate the keyboard if it's off?
OP
I think you should have added a "None of the above" as a selection for your poll. would have a lot more than 2 people.
My first phone and my second phone are set up the same, both factory reset both with LTE on and the second one makes little to no heat when idle, the first was warm all the time.
zeroxg4 said:
To the OP: I am currently on my SECOND DEFECTIVE Brand new Rezound.
The first one gave up on having any sort of vibrate function whatsoever (yes, the battery was pulled, factory reset, blah blah). Haptic feedback, softkey vibration, and all vibrations in general were completely dead. I took it back and got a brand new one since it's only 6 DAYS old. It only started having this problem this morning.
Got the new one at about 11AM today, and it starting having the power cycling issue that you're having about an hour ago. The phone is literally 7 HOURS old and wont stay on for more than 30 seconds before it reboots itself. I am VERY disappointed. Now I have to find the time to go in yet AGAIN to Verizon. I was on the phone with the tech and tried battery pulling it and factory data resetting it to no avail. It wouldn't even Factory Data Reset from HBOOT!
Sigh.
Click to expand...
Click to collapse
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
DanManners said:
I tried to go to Verizon today, but they refused to do anything since it's a corporate account and 48 hours old. I'm really up in the air about whether I'm going to stick with the Rezound or go back to the Droid X.
Click to expand...
Click to collapse
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
zeroxg4 said:
Wow, that's ridiculous. They had no issues whatsoever replacing mine (and the one I'm replacing tomorrow) because it's within the first 14 days of purchase. I guess it works differently for corporate accounts.
Honestly, though.. I can't imagine them saying anything other than "Sorry, we'll give you a new one". How can you be sold a product that is OBVIOUSLY defective (and certainly NOT cheap) and be told that there's nothing that can be done? It just doesn't make any sense to me.
I'm actually pretty upset that I keep having to go get replacements, even though they're new. I've been looking forward to getting this phone for a while and actually would like it to work correctly. It's just disappointing to see that 2/2 have been defective so far. Hopefully it ends there.
Click to expand...
Click to collapse
Corporate allocation and stock is different than the consumer market.
I am having an issue with my MoPho severely overheating and shutting off. But strangely it only seems to happen when I am outside. The first time I noticed it was when I went fishing. My phone had about 80% charge, and when I picked it up maybe 30 mins later is was scorching hot. To the point that it burnt me. And it had shut off. I didn't have it in the sun or anything. It was in the shade inside a bag. I was not able to get it to turn on even with a battery pull even after it had cooled down. The battery completely drained in a matter of minutes. I couldn't even get it to charge in the truck on the car charger, either. It got too hot on the charger to the point it wouldn't even get a charge. This has happened about 3 or 4 times since. It will go from a full battery, get super hot, and completely drain within minutes. This never used to happen in the house, it was only an issue outside. until today. Went fishing, phone had full charge. It managed to hold the battery for a couple hours, unlike the other times, but eventually got hot and died. Then when I got home, plugged it into the charger and went to sleep, woke up a couple hours later and it was burning hot, and had no charge. Other things on it are acting weird now, as well. The screen keeps turning on and off every few seconds by itself. I don't know what the issue is, but I might have to switch back to stock if I can't find a solution. Because eventually this is going to fry my phone. And I don't want that to happen. It is also a huge inconvenience for your phone battery to drain in a matter of minutes and become a useless paperweight when you are in the middle of nowhere and need a form of communication in an emergency.
Has anyone else had this issue and found a solution?
Galaxy_S_ said:
I am having an issue with my MoPho severely overheating and shutting off. But strangely it only seems to happen when I am outside. The first time I noticed it was when I went fishing. My phone had about 80% charge, and when I picked it up maybe 30 mins later is was scorching hot. To the point that it burnt me. And it had shut off. I didn't have it in the sun or anything. It was in the shade inside a bag. I was not able to get it to turn on even with a battery pull even after it had cooled down. The battery completely drained in a matter of minutes. I couldn't even get it to charge in the truck on the car charger, either. It got too hot on the charger to the point it wouldn't even get a charge. This has happened about 3 or 4 times since. It will go from a full battery, get super hot, and completely drain within minutes. This never used to happen in the house, it was only an issue outside. until today. Went fishing, phone had full charge. It managed to hold the battery for a couple hours, unlike the other times, but eventually got hot and died. Then when I got home, plugged it into the charger and went to sleep, woke up a couple hours later and it was burning hot, and had no charge. Other things on it are acting weird now, as well. The screen keeps turning on and off every few seconds by itself. I don't know what the issue is, but I might have to switch back to stock if I can't find a solution. Because eventually this is going to fry my phone. And I don't want that to happen. It is also a huge inconvenience for your phone battery to drain in a matter of minutes and become a useless paperweight when you are in the middle of nowhere and need a form of communication in an emergency.
Has anyone else had this issue and found a solution?
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Many people have experienced overheating problems on our cm9. Some people including self have fixed it by just doing a fresh install of cm9 as it seems like just a fluke. Im sure the fact that were running a gingerbread kernel on ics doesnt help. Also, try dropping the battery down to 1200 from the stock 1300, see if that helps.
Sent from my MB855 using XDA
Acvice said:
Many people have experienced overheating problems on our cm9. Some people including self have fixed it by just doing a fresh install of cm9 as it seems like just a fluke. Im sure the fact that were running a gingerbread kernel on ics doesnt help. Also, try dropping the battery down to 1200 from the stock 1300, see if that helps.
Sent from my MB855 using XDA
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Someone mentioned changing the overclock from the stock 1300 down to 1000 in another thread. Is that the same thing as what you're talking about? Or is there a separate setting for the battery? I did try dropping it down to 1000 but that's when the screen started turning on and off by itself. And LWP's stopped working properly. They would get stuck and seizure. Even after I changed it back to the default 1300. So I went into CWM and just reflashed the ROM. No more screen turning on and off or LWP's acting weird. But as far as the overheating problem I can't be sure I guess until I go fishing again or put it in another situation in which it's done it previously.
Galaxy_S_ said:
Someone mentioned changing the overclock from the stock 1300 down to 1000 in another thread. Is that the same thing as what you're talking about? Or is there a separate setting for the battery? I did try dropping it down to 1000 but that's when the screen started turning on and off by itself. And LWP's stopped working properly. They would get stuck and seizure. Even after I changed it back to the default 1300. So I went into CWM and just reflashed the ROM. No more screen turning on and off or LWP's acting weird. But as far as the overheating problem I can't be sure I guess until I go fishing again or put it in another situation in which it's done it previously.
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I work outside every day and its bout 100 degrees out consistantly now... I'm not running cm9 anymore but I've noticed I still get the occasional overheat while its in my pocket, it most definitely gets annoying sometimes having to pull the battery and let everything cool down but I think the benefits outweigh the annoyance level a million to one. I guess what I'm saying is you're not alone friend, it definitely happens to me as well. I have my CPU set to 1k though and messed around with undervolting as well and feel like I get a little better results this way. Keep playing with your settings until you find the one that works best for you is the advice I can give. Good luck!
Sent from my MoPho running MIUI.us official port!
Party Spock is in the house, everybody have a logical time!
Galaxy_S_ said:
Someone mentioned changing the overclock from the stock 1300 down to 1000 in another thread. Is that the same thing as what you're talking about? Or is there a separate setting for the battery? I did try dropping it down to 1000 but that's when the screen started turning on and off by itself. And LWP's stopped working properly. They would get stuck and seizure. Even after I changed it back to the default 1300. So I went into CWM and just reflashed the ROM. No more screen turning on and off or LWP's acting weird. But as far as the overheating problem I can't be sure I guess until I go fishing again or put it in another situation in which it's done it previously.
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Yeah its the same thing. Remember, our processor is technicallynot supposed to be over 1000 per core for a reason. People just like to push things to the edge. The whole lwp problem is expected and everyone experiences this with the our ice roms. That also is due to lack of proper 2d libs. But I'm glad most of your problems have subsided. Run your processor at 1000 and I'm sure the overheating will lessen. On a powerful dualcore phone like the photon 1300 from 1000 is miniscule anyway.
Acvice said:
Yeah its the same thing. Remember, our processor is technicallynot supposed to be over 1000 per core for a reason. People just like to push things to the edge. The whole lwp problem is expected and everyone experiences this with the our ice roms. That also is due to lack of proper 2d libs. But I'm glad most of your problems have subsided. Run your processor at 1000 and I'm sure the overheating will lessen. On a powerful dualcore phone like the photon 1300 from 1000 is miniscule anyway.
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Alright. I will try it again. But I just love my LWP's =[ I always have a lwp on. I have never experienced the problem with the lwps until I set the processor to 1000. But I guess it comes down to sacrificing my wallpaper to stop it from overheating. If that's what it takes to fix the problem. Hopefully once the stable version is released everything will work like it should without having to sacrifice anything.
It did overheat again the other day. I did have Watchdog on my phone and I was on facebook messenger the other morning and it started acting up, I had my phone in my hand and within a couple minutes it got burning hot, and then right after, Watchdog popped up with a notification that messenger was above threshhold. It was running at 49% CPU or something. And come to think of it I would always get notifications about fb messenger "misbehaving". So I came to the conclusion that it could be either messenger or watchdog causing most of my problems. I deleted watchdog to see if it fixes my problems. I'm hoping it isn't messenger. Because I need my FB. lol. But I haven't really used messenger on my phone since I deleted watchdog. So we'll see. If that didn't solve it, then I will sacfrifice my lwp and set the processor back to 1000.
Galaxy_S_ said:
Alright. I will try it again. But I just love my LWP's =[ I always have a lwp on. I have never experienced the problem with the lwps until I set the processor to 1000. But I guess it comes down to sacrificing my wallpaper to stop it from overheating. If that's what it takes to fix the problem. Hopefully once the stable version is released everything will work like it should without having to sacrifice anything.
It did overheat again the other day. I did have Watchdog on my phone and I was on facebook messenger the other morning and it started acting up, I had my phone in my hand and within a couple minutes it got burning hot, and then right after, Watchdog popped up with a notification that messenger was above threshhold. It was running at 49% CPU or something. And come to think of it I would always get notifications about fb messenger "misbehaving". So I came to the conclusion that it could be either messenger or watchdog causing most of my problems. I deleted watchdog to see if it fixes my problems. I'm hoping it isn't messenger. Because I need my FB. lol. But I haven't really used messenger on my phone since I deleted watchdog. So we'll see. If that didn't solve it, then I will sacfrifice my lwp and set the processor back to 1000.
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Fb messenger gets a lot of hate, i cant say thats your problem but you never know. Try out a chat client called imo from the play store instead. It supports fb as well as others and is leaps and bounds better than fb messenger.
Sent from my MB855 using XDA
Acvice said:
Fb messenger gets a lot of hate, i cant say thats your problem but you never know. Try out a chat client called imo from the play store instead. It supports fb as well as others and is leaps and bounds better than fb messenger.
Sent from my MB855 using XDA
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Thank you. I will definitely try that =] Thank you. I really hope it fixes the problem. I can't wait for the stable release. haha
Hello, just wanted to post here and see if anyone else was having similar experiences with their phone.
So I have the ATT Mega, and it has been working fine for a little over a month now from when I first got it, love the phone. Last week or so, I noticed the battery would seem to drain much faster then usual and the back top part of the phone, where the camera lens is, would heat up very badly even when not using it.
I tried killing apps, restarting, nothing seemed to work. I checked the app manager and the battery stats, nothing out of the ordinary but the drain was there and the heat was so bad you really didnt want to hold it.
I contacted ATT and they sent me a replacement which I received last night. I turned it on and was trying it out and within minutes that phone started heating up in the same spot too.
They didnt send me a new battery because oddly enough the battery or that entire area in the back would not get hot at all, only the top half.
I contact them again today and they said they would send me a battery to try but I am scared it will not work again.
I also have a 64gb SD card that I use, but it is the same one I have used in my Note 2 and now this phone with no problem. I am currently using a Note 3 with the same SD and have no issues.
I would love to go back to my Mega though, I actually prefer it to my Note 3 but I am worried about this issue reoccuring or not getting fixed in the first place. Anyone else have anything similar to this with their Mega??
Mike
I have noticed it gets warm, but only when streaming videos. Just browsing the web or listening to music/iheartradio, nothing gets uncomfortable. I just notice the warmth after many minutes of streaming. Not uncomfortable either. Now I do have a case on it, so maybe that's why it doesn't seem as bad.
I have an i9205, but it's basically identical hardware. I've never had any overheating issues of any kind. Recently I've been running the "performance" CPU governor too, which locks the CPU at 1.7ghz constantly and yet I've never been able to make the phone throttle itself back.
Thanks for the responses! I am having ATT ship me a replacement battery to try that, hopefully it arrives today. I just dont understand why it would heat up so badly on both my original phone and their replacement one for me. I would think it has to be the battery or the SD card, but the card has no issues in my Note 3 and it didnt have problems in my original Mega for a month.
Crossing my fingers that it is just the battery so I can go back to using my Mega, I miss it -.-
I noticed my Mega getting warm in the same location last night, but didn't have battery drain. This is a replacement Mega since I bricked my pervious one, but never had that problem with that phone. Today, after being fully charged and not used while at work, I checked my phone and it was 15% and warm. So I turned off WiFi, GPS, and Bluetooth and plugged it in a 1 amp charger, 13% and still warm after a few minutes. Airplane mode, 12% and still warm after a few minutes. Turned the phone off and charging for an hour, phone is cool and 37% (makes since). Phone has been on, charging, and WiFi, GPS, and Bluetooth turned off for 43 minutes, phone is cool and 56%. Now I'm turning WiFi, GPS, and Bluetooth on individually to see if it repeats. I'll keep you posted on my results.
Thanks! I will wait to see your results!
Ive no issue with mine...
Well, sorry to say, it's been almost a month of me playing with this phone trying to duplicate my one time overheating with no luck. I've WiFi streamed for hours, transfered huge files over BT, viewed videos, and anything else I can think of with nothing. Maybe it was a fluke...who knows.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Zero issues here
Its been 2 weeks since I got mine and I noticed the phone getting hot around the camera but it suddenly started being normal with no heating. Will try for few more weeks to see what is the temperature level
Sent from my GT-I9200 using xda app-developers app
ckentx01 said:
Hello, just wanted to post here and see if anyone else was having similar experiences with their phone.
So I have the ATT Mega, and it has been working fine for a little over a month now from when I first got it, love the phone. Last week or so, I noticed the battery would seem to drain much faster then usual and the back top part of the phone, where the camera lens is, would heat up very badly even when not using it.
I tried killing apps, restarting, nothing seemed to work. I checked the app manager and the battery stats, nothing out of the ordinary but the drain was there and the heat was so bad you really didnt want to hold it.
I contacted ATT and they sent me a replacement which I received last night. I turned it on and was trying it out and within minutes that phone started heating up in the same spot too.
They didnt send me a new battery because oddly enough the battery or that entire area in the back would not get hot at all, only the top half.
I contact them again today and they said they would send me a battery to try but I am scared it will not work again.
I also have a 64gb SD card that I use, but it is the same one I have used in my Note 2 and now this phone with no problem. I am currently using a Note 3 with the same SD and have no issues.
I would love to go back to my Mega though, I actually prefer it to my Note 3 but I am worried about this issue reoccuring or not getting fixed in the first place. Anyone else have anything similar to this with their Mega??
Mike
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My friend kind of had the similar situation... in his case he changed the phone
My Samsung Galaxy 6.3 is getting hot on the ear piece and the back of the phone where the camera lense is. What's the problem? I need to know if I need a new battery or if it's the Motherboard I need to replace and will the phone blow up in my face till I fix this problem?