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Phone is randomly freezing, screen goes off and panel stays lit.
Pulling battery is only way to reset, wasn't doing anything special to cause a freeze.
It's almost like it falls asleep, but can't wake it up without pulling battery.
Few times I went to turn of screen, froze on me before I touched the power button. Other times were random, switching screens, backing out of an app.
Since there is no full root, I only have stock apps. It doesn't reboot, just goes dark and panel stays lit.
Is a reset needed ?
I read the other threads, but phone doesn't reboot. Phone is not on a specific app when freezing, and not getting error of any kind when it freezes, just dark screen and panel light on.
Any ideas ?
Thanks
pierre1321 said:
Phone is randomly freezing, screen goes off and panel stays lit.
Pulling battery is only way to reset, wasn't doing anything special to cause a freeze.
It's almost like it falls asleep, but can't wake it up without pulling battery.
Few times I went to turn of screen, froze on me before I touched the power button. Other times were random, switching screens, backing out of an app.
Since there is no full root, I only have stock apps. It doesn't reboot, just goes dark and panel stays lit.
Is a reset needed ?
I read the other threads, but phone doesn't reboot. Phone is not on a specific app when freezing, and not getting error of any kind when it freezes, just dark screen and panel light on.
Any ideas ?
Thanks
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Click to collapse
I would try a factory reset and if that doesn't work then I would take it to sprint and swap it out.
Tiffany84 said:
I would try a factory reset and if that doesn't work then I would take it to sprint and swap it out.
Click to expand...
Click to collapse
This ^ had a similar problem with my OG only got worse
If you don't have an Evo3d well you don't have an Evo3d
Did a factory reset, first time through bootloader. Went through the process but didn't reboot. Had to manual boot through power button.
Started up fine, but since it didn't reboot on its own after factory reset, I chose to do it through settings. Cleared storage card also( nothing special on there) , figured it might help. Process went fine, just no reboot.
Decided to go with it, did the manual boot through power button again.
So far its not freezing, will wait anotherday or so.
Q. If phone is charging while doing a factory reset, will it prevent the reboot, even if battery has enough juice for factory reset.
Q. Will doing a factory reset wipe the cache, or does it need to be cleared in recovery before a factory reset.
Figured id ask if it happens again,
Thanks
Sent from my PG86100 using XDA App
My phone started doing this yesterday. I took it into Sprint and ask them not to pull the battery and give it straight to the tech or a manager. Of course be walks away to a sales person and he pulls the battery out then calls me over and asks if i want a tech to look at it. I said no cause the phone obviously worked now. About an hour later my screen became unresponsive. I took it back and told them not to **** with it just give it to the tech. The salesman verified that the screen was dead and told me to come back in 2 hours.
When i came back they told me that they couldn't find anything wrong with my phone. I'm on my 3rd phone now and they said that they will give me one more phone and that's it. I'm scared to get another one cause they have all been so messed up. I've only had this one for 2 days now so I'm going to hang on to it and see if it keeps screwing up. It already looks like I'm starting to have green picture problems to though.
Sent from my PG86100 using XDA App
same here havent got an answer, not sure if its a software issue or phone hardware issue , screen goes blank with the screen keys still light up,
did a factory reset its been good for now hopefully stays that way but what does anyone recommend if it happens again, take it back and get a new one?
Same problem here i have been to Sprint 3 times for this issue and every time they just say they will look at it and then do a reset and reflash and send me on my way... Never fixes the problem and they say the wont swap my phone till they can replicate the problem them selves... Pisses me off.
I just had it do it to me twice in last hour
Going to call Sprint
Sent from my PG86100 using XDA Premium App
Software issue, keep your panties on and wait for root or an OTA.
My ''xDU4L C0R3 SH00T3Rx'' shot you down in 3D!
Hi.
My original would freeze and i had to take the battery out. and the resets did not work and it got bad worse i had to take the battery out 5-6 a day. the second one my gps, wifi would not work properly even after resets. my third one would not freeze but my phone display would go off then in 5 sec or so the display would be lit but it was black and my search key would be lit. I did 2 factory resets ad a hard reset and it did not fix the problem. I know the repair stores say they need to replicate the problem to exchange and will do a reset and send you on your way. What i did was that i took pics and video of the problem. and showed the rep at the store. first he had said i had to wait 2 hour for a tech to check it then i showed him the vid and he just went ahead and changed it. So maybe if you have a camera available do this at least you might have a stronger argument.
Had same problem. I my recommendation is either take a video of the problem, or what I did was as soon as this problem happens again just bring it to the store frozen, as soon as it froze I just went to the store.
Sent from my PG86100 using XDA App
i am having problems with the screen timeout setting itself to 15 and 30 seconds. also had a couple freezes where i had to do a battery pull. lets all just calm down and wait for full root and we will be able to fix all these software issues ourselves.
Just relax and wait for root. Or call a waaambulance
Sent From My Pocket
Hello everyone.
After several hours of googling and going through tons of pages here on xda I decided to make this post.
First, let me explain when the problem started:
The issue
Yestarday I was playing candy crush when suddenly the game started to get "laggy". I didn't think of it, exit the game and left my phone on the table. A few hours later I wanted to use it again only to find the small hard drive icon on the top saying something about Memory almost full. I clicked it and it took me to "All installed programs". I saw that it had used 1.9 gb of the total 2gb and only 20-40 mb were free. I started immediately to uninstall apps that I no longer use to see if this could help. It did for a few seconds but the memory got filled fast again.
This is when I started to search the net for solutions. The first post I read was to delete some log files so i did that. But it didn't change a thing. I thought to myself that I should make a backup of my stuff so it wouldn't go lost if I had to wipe the phone. But before I got to it my phone shut down. Now, when I turned it back on it would just start Media Scan and shortly after shut down. This is where I am now.
I am running stock ROM (have never rooted before).
What I have tried
I found the stock ROM (4.1.2 I think) and I flashed it with Odin thinking this would stop my phone from restarting. It did not.
I have tried to clear cache from Recovery Mode several times with no effect.
I have tried to wipe the phone from Recovery Mode but when I am half way through the setup process of setting up the phone for first use, it shuts down.
My battery also drops in power after the shutdown happens, so in this very moment I am waiting for the battery to charge fully so I can try to calibrate.
Please let me know if you need some additional information and I will happily provide what I can.
Thanks in advance!
You have flash stock and it still shuts down? Hardware problem. Battery old? Try with charger plugged in. Flashing stock makes it like new so there should be no faults. Id say battery is about had it. What firmware did you flash and were from?
My phone (and battery) is almost 1 year old so im still under warrenty if something fails. I just don't want to hand it in and wait weeks to get it back if I can handle it myself
Yes I flashed with stock ROM from samsung-updates.com/device/?id=GT-I9100 so it should be good.
It makes no difference if the charger is plugged or not (which I find odd cause shouldn't it be able to keep awake while on alternating current?).
At the time typing this my phone is online and I am currently backing up photos (yay!!!). What I did was to not type in PIN code so maybe the sim card is the trouble (also 1 year old). I will report back when everything is backed up.
Update:
4 seconds after entering the PIN code the phone shuts down. Also it plays about 10 silent "clicks". Can't hear if its from the phone or from the speaker.
Update2:
Alright so I tried inserting another sim card that I have which has no pin code. The phone boots (but only when plugged) but shuts down after statup, exactly the same place/ after the same time as when I use the other SIM and enter the code.
I have had it online for 5 minutes now without typing the pin so my guess is that it's some setting it loads with the sim that makes it crash (but its a wild guess).
It's also worth noting that it doesen't drop in battery capacity when it shuts down ATM.
Id still say battery problem but could be wrong.
I see some sort of flicker on the screen just before it shuts down. I don't know if this could help someone to address the problem.
For the full memory issue i solved wiping log files in the "/data/log" dir, i had almost 1000 log files, 1 MB each.
Hope this is your problem too.
There is hardly anything left in the /data folder. I have tried to delete the logs (65 mb) from Phone/log but that didn't change a thing. Im going to send the phone to the company i bought it from next week.
Ive recieved a battery that I ordered from china and the phone works now. So the problem was the battery just to let everyone know.
Glad you sorted it.
Hey guys,
Last night I plugged in my LGOG right before I went to sleep. About seven hours later I woke up, woke it up to check the time, then fell back to sleep. When I woke up again a few hours later, my phone was completely dead. No lights go on when charging, nor does it go into the charging mode that happens when the phone is off but charging. The power button does nothing at all. Connecting it to a computer does nothing. I have tried two different wall chargers and a USB plug, and have tried different outlets. The phone is rooted and unlocked. I haven't put any new apps or anything on the phone recently, however I have had a slight overheating issue lately. I don't think that that's what caused the issue though, as when I woke up for the first time and woke it up, the phone was not noticeably hot, and seemed to work fine. Any ideas or suggestions?
Edit: As suddenly as it stopped working, it has started working again, about two hours later. The notification sound buzzed, my phone turned on, and usual on start things happened. However I'm still extremely worried about it. Now that it's on, I assume there's more I can do to figure out the issue- suggestions?
These phones are terribly buggy when charging/when they die, IMO. Worst Android device I've ever had in that respect.
Probably just a fluke, tbh.
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
miller150 said:
Unfortunately it happened again- sent a message, put my phone away, when I tried to turn it on again nothing happened and it stopped working for five minutes.
Apologies for not mentioning this before, but I am using carbonrom, not stock. I've used it for several months with no issues, and have used the latest build for a week or two now without this issue.
Click to expand...
Click to collapse
Reboot into recovery and wipe cache+dalvik
Maybe the rom needs a little cleaning
Sent from my CM10.2 OGE973
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
miller150 said:
Tried wiping cache and dalvik, but didn't seem to solve the issue. Then my phone started having an issue it's had once before- it turns on for a few seconds, then the screen goes grey for about a minute, then returns to being on. After returning to being on, it acts like it's just started up- ie, there's superuser grant notifications, cpu set notifications, and all sorts of other stuff I usually see on boot. It essentially rendered my phone unusable, so I restored an earlier backup. This seems to have resolved it for now, I may have to wait before updating carbon again.
Click to expand...
Click to collapse
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
OMGMatrix said:
Either you have a bad phone (possible, LG seems to have some QC issues based on some of the crazy reports Ive heard fm other people on this forum [Mine's fine]), or it's all the startup **** that you have going.
Do you usually let it discharge to below 5%?
that's a stupid idea with any device, and seems to be especially damaging to our LGOG.
Click to expand...
Click to collapse
Have mine 2months been careful not to let the battery shut down on its own but thirds past Monday my car charger weren't bad and the phone shut down. Would not except a charge after that. Went to att and they sent me to a service center. They could not charge it either. They replaced it, now making sure my external battery backup its always charged. Do not want to do that again.
Sent from my LG-E970 using xda app-developers app
That sounds like that could actually be the issue. On the previous iteration of carbon I almost never allowed it to go below about 10%. However the new update seemed to be harsher on battery life and it slipped into the 1% range several times...
same thing happened to me running root box with no tweaks or anything. I woke up and the phone was off, been that way for two days now. it wasn't on the charger so its definitely possible that it died. I actually found this thread because I could've sworn there was a report of someone who had to do a battery pull. I'm thinking that's my only option now.
Starting last night my 3 day old V10 has begun rebooting itself randomly. It happens when I text, look at images in the gallery, reading Facebook or Reddit, taking pictures.
Has anyone else seen this behavior? What could be the cause of it? And how do I stop it from happening?
Sent from my VS990 using Tapatalk
I'm looking at the V10 for a upgrade from Verizon now that I'm off contract. Haven't seen this discussed as a V10 issue from my research. My current phone has a removable battery that started randomly rebooting. Maybe the battery is not seated properly. Try shutting it off, take off the back cover, pull and re-seat the battery after checking the contacts.
I'd take that badboy back to the VZ store for an exchange
Try uninstalling any sketchy apps then do a factory reset.
Take it back, get a replacement
Hey what did you do to resolve this? I have the same issue
also maybe it was just me but i noticed it when i was charging my phone. On a side note have you noticed when charging the phone and the screen off, the second screen maybe every 25 seconds blinks for a split second?
I am also having the same problem. I just got off the phone with LG product support. The lady I talked to said she had not had any calls regarding this issue yet. She recommended putting the phone in safe mode to see if its a downloaded app that is causing it or if that does not work to do a factory reset on the phone. She really didn't have any idea though. I don't think the safe mode approach will be any help but i might try a factory reset.
Factory reset doesnt work either it still reboots on its on. Mine is off and cant come back on
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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Click to collapse
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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Click to collapse
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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Click to collapse
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Click to collapse
Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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Click to collapse
this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?