Fail to update to 4.5.141 - Atrix 4G Q&A, Help & Troubleshooting

Hi all,
My AT&T Atrix is running 4.5.91. I unrooted it to update to 4.5.141 OTA (I understood it was risky to do an OTA update while rooted).
After I finished downloading the update, I started installing but during installation, the package icon changed to a warning icon (with no error message) and the phone rebooted on 4.5.91 with a message saying the update failed
I think the package may have been corrupted in the download as it was interrupted. Although, I did try this 3 times (redownloading each time)
Any tips?
Thanks

You must have frozen and/or deleted some Blur apps as well as being rooted. Unless you have all the stock files from the firmware you are updating from, the install will fail.

I have unrooted the phone
However, I did use the "integrate system apps updates into ROM" option on TB.
I did not freeze anything
Will this work:
http://www.motorola.com/Support/US-EN/Atrix+Upgrade/Atrix-Gingerbread-Update
If not, what must I do?
Edit: Oh, and I also have AdFree installed and enabled. Should I revert?

mickeycohen said:
I have unrooted the phone
However, I did use the "integrate system apps updates into ROM" option on TB.
I did not freeze anything
Will this work:
http://www.motorola.com/Support/US-EN/Atrix+Upgrade/Atrix-Gingerbread-Update
If not, what must I do?
Edit: Oh, and I also have AdFree installed and enabled. Should I revert?
Click to expand...
Click to collapse
The sd card method will fail for you as well. Undo everything that required root access, including adfree...not sure if it will restore the modified files back to stock though, never used that app.

Exactly what happened to me. Successfully updated using Motorola Software Update

Hi
You have succeeded?
I am stuck for months trying to do this update...
It's absolutely frustrating...

I actually stopped trying. I got a RAZR a few weeks after I started this thread...
I might unlock the BL and install some ROMs to play with the Atrix but basically I don't use it anymore...
Anyway, I think the problem I was having was because I integrated updates into the ROM and I don't think it can be undone

Bootloader Unlocked?
If your bootloader is unlocked the update will most likely not work. Regardless, the link below has some useful information.
http://forum.xda-developers.com/showthread.php?t=1501532

Related

[Q] 2.4.3 Update

I have a D2G. I rooted it.
But it now wants to do a 2.4.3 update. of course the update fails when it reboots
So my question is, could i apply the update using the bootstrap. has anyone tried doing this, would it brick my phone if i tried.
jbroderick said:
I have a D2G. I rooted it.
But it now wants to do a 2.4.3 update. of course the update fails when it reboots
So my question is, could i apply the update using the bootstrap. has anyone tried doing this, would it brick my phone if i tried.
Click to expand...
Click to collapse
You probably could if you remember to wipe data and cache, and you should probably get the Team Black Hat app and download the SBF/driver/RSD Lite files just in case.
Edit: Oh, the update file. If it's failing to install, you should probably just try the full install. I'm not sure why it wouldn't go through unless you're on stock, in which case, you HAVE to use full install.
I think he is talking about the official Verizon update. Not FRM...
When you rooted did you stop or remove any of the Blur apps? That will cause the update to fail. All of the Blurr must be there for the update to work.
If you used Z4Root to root your device, try to unroot the device with zroot and then try the update again.
You may have to re-install Zroot after it is completed to re-root the phone. But I did the update before I rooted almost the day I got the phone so I had not really done enough to notice if it wipes the device and data. My guess would be no!
Since I did this from the stock rom I did not bother to look but if the file is a zip file then chances are likely you can run it from the clockwork recovery.
But best bet is to unroot and then try it again before you go that route.
I would however get RSDLite and the stock SBF to have handy in case you run into problems.
You cannot apply the OTA update (I assume you are talking about 2.4.330 Verizon official OTA update) from the custom recovery. It must be instaled via stock recovery. But due to the way update is made (patch based) it will fail if there are alternations (missing files) in any of the system areas. You must restore all changes you made in /system/app (assuming you froze/delete some stock apps), if you are rooted it is ok, update will not bother (extra files in system do not break the checksum - update only checks original files. But if there is even a single file missing (deleted/renamed) in system area, update will fail to install. If you can't figure it out (what is missing) and update keeps failing, simply flash full SBF to return to stock, apply the OTA update then reroot and freeze/remove all apps that you don't want in system area.

[Q] OTA Issues -OR- Restore System Apps with Titanium Backup?

I think I may have messed myself up in regards to the new OTA for the Rezound. Here is the story...
My phone is currently unlocked and perm-rooted enough to use Titanium Backup on a regular basis.
Not thinking, I backed up and uninstalled some system apps (bloat) using Titanium Backup in December:
Backup Assistant
Mobile Hotspot
Mobile IM
Mobile Instant Messenger
My phone downloaded the OTA last night and attempted to install. It gets about 1/4 of the way through and stops (picture of a phone and <!> ). I have to battery pull to get it to restart. The only error message I get is: "Update Failed, Code 410"
I have tried multiple times to run the OTA and get the same result each time.
The only thing I can think is that the OTA will not install because there are system apps missing (Mobile Hotspot specifically).
I have been unsuccessful in restoring the apps via Titanium Backup. It just hangs and doesn't actually do anything.
Is there anything else I can try? Did I permanently mess things up by uninstalling those system apps? Is there other issues I may be missing?
I'm open to ideas...
if i remember correctly, it won't update if the bootloader is unlocked. all you may need to do is "relock" it. Search for "OTA" or "update" and "bootloader" and you may get some info.
or wait for someone with a better memory than i
just noticed mine tried to force the update... for anyone who hasn't updated in some capacity, looks like it will auto-update Feb 5
i do believe you need to install stock recovery for the update to install.
best bet is to install a stock rom that someone has already rooted, deodexed, etc.
You don't need to relock the bootloader. You need to unfreeze any software, or reinstall it if removed. You also need to install stock recovery.
Requirements to take the ota:
- stock os
- stock recovery
- all stock programs not frozen or uninstalled
Things that don't seem to matter:
- rooted
- unlocked bootloader
Use OTA Rootkeeper if you wish to preserve root through the OTA(make sure to use it to make the backup first)
esheesle said:
You don't need to relock the bootloader. You need to unfreeze any software, or reinstall it if removed. You also need to install stock recovery.
Requirements to take the ota:
- stock os
- stock recovery
- all stock programs not frozen or uninstalled
Things that don't seem to matter:
- rooted
- unlocked bootloader
Use OTA Rootkeeper if you wish to preserve root through the OTA(make sure to use it to make the backup first)
Click to expand...
Click to collapse
This is exactly what I was looking for! I.am running stock, rooted with apps frozen.
I can easily unfreeze the ones with titanium back up.
How do I get and uninstall stock.recovery?
Boy do I feel stupid lil
Sent from my Kindle Fire using Tapatalk
you can find a link for the stock recovery in the first post.
http://forum.xda-developers.com/showthread.php?t=1466474&highlight=stock+recovery
I did everything in that thread, but still got the red triangle with the exclaimation mark...
Thanks for the tips everyone...
I'm still running the stock os and recovery, but I am missing the apps I listed above:
Backup Assistant
Mobile Hotspot
Mobile IM
Mobile Instant Messenger
Problem is, that I uninstalled them using Titanium Backup (I know now that I should have frozen them).
I will try re-locking the bootloader and seeing if it will let me run the OTA. If not, is there a way to force Titanium Backup to re-install those system apps? I have been unsuccessful so far.
Looks like this is not my lucky day...
I relocked the bootloader using the instructions on HTCdev and tried the update again. Same issue as before. It gets about 1/4 of the way through and stops.
While I was trying this all out, it got me thinking... Could this be due to the perm-root? Titanium backup still shows that it has root access even though my phone is relocked.
sdlucky7 said:
Looks like this is not my lucky day...
I relocked the bootloader using the instructions on HTCdev and tried the update again. Same issue as before. It gets about 1/4 of the way through and stops.
While I was trying this all out, it got me thinking... Could this be due to the perm-root? Titanium backup still shows that it has root access even though my phone is relocked.
Click to expand...
Click to collapse
As much effort as you are expending trying to get an OTA update for GB, why don't you just use a custom ROM, like CleanROM ICS. At least for me I get better performance and battery life to boot.
Yea... A custom rom has crossed my mind quite a few times. For this OTA, I'm more interested in the firmware included (radio, etc) to maybe fix this earphone static I have. If we had S-Off, I could just flash the radio and then use a custom rom.
Con put out a Rom that updates the radio and I believe the hboot too
sent from my newly unlocked Rezound
http://forum.xda-developers.com/showthread.php?p=21880389
sent from my newly unlocked Rezound
You do need to be back to stock so maybe there's something you missed since you were rooted?
You can relock and then run the RUU to get you there and then accept the OTA and it should work. Then just unlock again and flash Amon Ra, and then either run stock or restore a nand or flash a new ROM. If you go with an older ROM without the new kernel and you want to use the new kernel you might need to update that. You can do that by following this thread:
http://forum.xda-developers.com/showthread.php?t=1467793
ATERNATIVE METHOD:
You can also use con247's Stock OTA ROM instead of running the RUU.
http://forum.xda-developers.com/showthread.php?p=21880389
Here are the steps to take to accomplish that:
1) use Amon Ra to flash con's vigorStock OTA ROM. It will do its thing then reboot to hboot. I think it then asks you if you want to update. Don't do it yet.
2) At this point you want to relock. So go into fastboot on the phone. Using adb/fastboot type the following at the cmd prompt:
fastboot oem lock
3) Reboot phone and let it flash the PHzip file. It should reboot completely when it's finished.
4) delete the PHzip file using a file explorer app like ES File Explorer or Root Explorer.
5) get the phone back into fastboot. Unlock again using adb/fastboot. I don't remember the exact command but you can find that in the guide for unlocking.
6) reinstall su using Amon Ra.
Now you should be stock OTA rooted with the new goodies.
Check in Settings > About phone > Software info > More to see that you got all the new stuff.
Thanks for the help everyone.
I ended up just flashing the new RUU using the exe found here:
http://forum.xda-developers.com/showthread.php?t=1472606
I didn't mind setting up my phone again, and everything seems to be working fine.
I am going to try to hold out rooting until the ICS OTA update comes out (whenever that might be) so that I can avoid this same issue... We'll see how long that lasts.

[Q] Why is OTA Update Failing on Unrooted Stock Droid RAZR (XT912)

Hey guys,
Alright, so I was on my stock rooted ROM and saw an OTA come in. I download and apply the update, but it freezes and stops the update. So I unrooted, and tried again. Still failed. So then I remember I didn't disable SafeStrap, and I go and re-root, disable SafeStrap, unroot again, and THEN try the update. Still failed.
I did delete some of the games that came with the phone (while unrooted; I didn't remove system files to my knowledge). What do you guys think the problem could be? I'd really like improved signal connectivity and eventually ICS. And Fastbooting didn't work for me the last time I used it for some reason (although I wasn't on stock ROM at the time - could that have done it?)
Thanks!
Edit: Tried factory reset, did NOT work. Looks like SBF/Fastboot is my only option. What happens if it doesn't work? I'm on stock and unrooted and everything. Maybe I just need to install the missing files? I think I only deleted thinks like NFL 12 and the similar games that were ALLOWED to be deleted. SO blown right now...ugh.
It probably was the bloatware you removed. Before the update came down, I fastbooted back to make sure there weren't any issues with the update. Several people have said that with bloatware removed, the update will fail.
How did you unroot? The only way I've done it is to fastboot it (just to be on the safe side).
I used some app called Ginger Unroot from the market. Surprisingly, it actually worked - SU operations (including SafeStrap apk tasks, SetCPU, etc) ceased function due to a lack of root. I almost feel like VZW could just reset the phone because it is TECHNICALLY not rooted and is still not accepting the OTA. Also, I have a Mac, so it's a hassle to have to borrow a friend's PC every week and try again. But I'll see. There's absolutely NO WAY to fastboot via a Mac, right?
(Also - would a factory reset put the missing apps back and allow, then, for an OTA?)
Thanks!
Things like Safestrap can prevent OTA update.
Safestrap changes the boot structure.
I removed SafeStrap though. Like, it is NO LONGER on my phone, either in bootup OR in apk form. So it shouldn't be affecting the process anymore, right?
Sorry for double post - I found a FastBoot utility for Mac that MIGHT work. Not 100% on it though, but everyone who's used it has indicated it has worked for them.
You say you are unrooted now. Have you rooted before? If so what modifications did you make?
After a very similar experience I finally an updating and it appears that the update hasn't failed. My two previous attempts failed after I unrooted (protected using OTA Rootkeeper), disable Safestrap, and reloaded my preinstall files. If you have ever used Safestrap or done anything to tamper with the preinstall files, webtop, or the bloat apps you will not be able to update.
See, that's my problem...I got rid of apps like the blockbuster app and Madden 12...you're telling me, essentially, that I'm screwed because VZW was stupid enough to make "vital" apps deletable? Also, I deleted those apps while non-rooted. How's that for ironic...
ViaCapita13 said:
You say you are unrooted now. Have you rooted before? If so what modifications did you make?
After a very similar experience I finally an updating and it appears that the update hasn't failed. My two previous attempts failed after I unrooted (protected using OTA Rootkeeper), disable Safestrap, and reloaded my preinstall files. If you have ever used Safestrap or done anything to tamper with the preinstall files, webtop, or the bloat apps you will not be able to update.
Click to expand...
Click to collapse
How did you reload the pre install files? Where did you get the files?
I'm having same issue on xt926.
Thank you very much for the help!

[Q] Clarifications on Updating to 2.3.6

Ok, I know there are a lot of posts already on updating to 2.3.6 and root, but there appears to be a lot of different situations and limited information that is causing me some confusion.
So, what I want to do is get some clear details about probably the second most common situation: A Motorola Atrix 4G running the stock ROM with root access and an unlocked bootloader.
With regards to updating, aside from the obvious actions (i.e. TiBu, maybe a Nandroid), is there anything else that needs to be done to perform the update?
Additionally, I would like to keep root/unlocked even with the update, but I am willing to re-do root after the update. I can't find clear information on what methods work to keep root or to restore root after updating.
That is pretty much all that I am trying to do. I can not afford to brick my phone, so I want to make sure that I understand everything before I update.
P.S. Curse Motorola and it's stupid locked bootloaders!
I'm in the same shoes and looking to do the same thing...I want to keep root, not brick my phone...Apply the 141 update. I don't mind a little work (re-root, re-modify some files)
I'm running an unlocked bootloader, AT&T Atrix with 4.5.91 which is rooted with some custom changes (tethering, 2g/3g toggle, unlock APNs, agps)
Seems it could be possible to rebuild Blur_Version_91.4.5.141.MB860ATT.en.US available from Motorola and exclude the bootloader portions to keep the phone from bricking?
psychephylax said:
I'm in the same shoes and looking to do the same thing...I want to keep root, not brick my phone...Apply the 141 update. I don't mind a little work (re-root, re-modify some files)
I'm running an unlocked bootloader, AT&T Atrix with 4.5.91 which is rooted with some custom changes (tethering, 2g/3g toggle, unlock APNs, agps)
Click to expand...
Click to collapse
Yeah, I used the script that applied the tethering/hotspot tweak. That's about it. I haven't had to use any agps or anything, it's got amazing gps as it is.
Glad I'm not the only one though
If you have a stock rom unlocked bootloader with root don't do the ota update.I just soft bricked my phone.
Sadly, I did just that. I just wasn't paying attention.
Update: resorted to a factory reset. Now I have 2.3.6 running. Just going to take some time to restore my apps and settings.
Looks like I'm in the same boat. What's the best way to recover from a soft-brick in this situation?
thatguy193 said:
If you have a stock rom unlocked bootloader with root don't do the ota update.I just soft bricked my phone.
Click to expand...
Click to collapse
Yeah, this is exactly why I have asked. I read at least one post somewhere where someone tried both the SD Card and the OTA update and the SD didn't work, but the 2nd OTA try did. I don't know if they said they had unlocked or not.
Johnston212 said:
Yeah, this is exactly why I have asked. I read at least one post somewhere where someone tried both the SD Card and the OTA update and the SD didn't work, but the 2nd OTA try did. I don't know if they said they had unlocked or not.
Click to expand...
Click to collapse
Well I found this threadhttp://forum.xda-developers.com/showthread.php?t=1498856 was trying the auto updater as suggested but my phone wont stay on long enough for it to work.It does the auto shutdown and tries re-installing the OTA update which gives me the android triangle guy.
I recently made an update of my Atrix 4G's System from 2.3.4 to 2.3.6.
My 2.3.4 version was unlocked and rooted. It is on ATT.
Initially I received a notification in my phone about the new System update available. I tried three times OTA, but each time the process failed. When it was booting up always gave me the Android Icon with an Exclamation mark inside of a triangle. But nothing else happens. My phone continued working but with the 2.3.4 version.
Then I went to this page:
Because I haven't less than 8 post in this site I can't post any URL.
But, go for the "Motorola software update" in the Motorola's web page or Google it and get it.
And installed the "Motorola Software update" application. I had to restart my PC in order to make the software to recognize and connect to my Atrix 4G. When the Atrix was connected, by USB port, I had to select the "Windows media Sync" in the USB connection options list to make the connection to work.
Then, all that I had to do was wait until the process got completed.
I hadn't see nothing different with the new update.
I conserved my "unlocked" condition but I lost my "Rooted" condition. But that is not a big issue, there are several thread in the web that help you to get rooted again.
Hope this can help, It works for me.
cjfermin said:
I conserved my "unlocked" condition but I lost my "Rooted" condition. But that is not a big issue, there are several thread in the web that help you to get rooted again.
Hope this can help, It works for me.
Click to expand...
Click to collapse
You have an unlocked bootloader? Or sim-unlocked phone?
I'm in the same situation of @cjfermin and the 2.3.6 was flashed without any problem.
Of course I've lost ROOT, but I've followed simple instructions on the web (using Fasboot) and I've re-rooted the Atrix in 3 minutes.
PS: my Atrix was/is sim-unlocked and with unlocked bootloader.
emandt said:
I'm in the same situation of @cjfermin and the 2.3.6 was flashed without any problem.
Of course I've lost ROOT, but I've followed simple instructions on the web (using Fasboot) and I've re-rooted the Atrix in 3 minutes.
PS: my Atrix was/is sim-unlocked and with unlocked bootloader.
Click to expand...
Click to collapse
Thanks, that is exactly what I was needing to find out. I've heard yes and no's on different re-rooting methods. Could you link the one that you used? I was thinking about using Gingerbreak or OneClickRoot
I was trying to apply the OTA 4.5.141, on my rooted AT&T Motorola Atrix stock rom 2.3.4 and after the first reboot, following the instructions from the update, I am getting the message “failed to boot 2 starting rds mode” and just sit there. After removing the battery and booting up again, the phone seems to booting up normally and then when the phone finishes loading most of the widgets, I get a message saying “turning off” and the same cycle keeps repeating.
This is my primary phone and I am really desperate right now and I do not know what to do.
Please I need some help,
Johnston212 said:
Could you link the one that you used?
Click to expand...
Click to collapse
Here: http://www.android-advice.com/2012/root-the-motorola-atrix-4g-running-4-5-141/
Hope that helps you!
Alverik said:
I was trying to apply the OTA 4.5.141, on my rooted AT&T Motorola Atrix stock rom 2.3.4 and after the first reboot, following the instructions from the update, I am getting the message “failed to boot 2 starting rds mode” and just sit there. After removing the battery and booting up again, the phone seems to booting up normally and then when the phone finishes loading most of the widgets, I get a message saying “turning off” and the same cycle keeps repeating.
This is my primary phone and I am really desperate right now and I do not know what to do.
Please I need some help,
Click to expand...
Click to collapse
Ok, is your bootloader unlocked as well? I googled the "failed to boot 2 starting RSD mode" that you mentioned and there are a number of posts on it from over the years. It seems that you may need to flash a SBF file, but I don't know enough about your situation to competently tell you more than that.
Johnston212 said:
Ok, is your bootloader unlocked as well? I googled the "failed to boot 2 starting RSD mode" that you mentioned and there are a number of posts on it from over the years. It seems that you may need to flash a SBF file, but I don't know enough about your situation to competently tell you more than that.
Click to expand...
Click to collapse
I am on stock rom 2.3.4 and have only rooted my phone nothing else. It seems that because it was a rooted phone the update could not finish the process.
Now I don’t know what to do.
Should I try to flash to 2.3.4 using RDS lite and then update using OTA 4.5.141 or flash using 4.5.141 (I don’t know where to find it)?
Help please, this is my only phone.
Alverik said:
I am on stock rom 2.3.4 and have only rooted my phone nothing else. It seems that because it was a rooted phone the update could not finish the process.
Now I don’t know what to do.
Should I try to flash to 2.3.4 using RDS lite and then update using OTA 4.5.141 or flash using 4.5.141 (I don’t know where to find it)?
Help please, this is my only phone.
Click to expand...
Click to collapse
If the only thing you've ever done to the phone is root then flashing the official 2.3.4 (not fruitcake) with RSDlite and then applying the 141 OTA update should be ok. Things to note:
1) Make sure the phone is fully charged
2) Apply the 141 OTA update from sd card. Go to motorola's website . I've had mixed results when applying previous updates when downloading over wifi.
3) Be VERY sure you've done nothing else to your phone other than root, i.e. unlock, mess with the bootloader and/or recovery (unlock, ROMs).
gnahc79 said:
If the only thing you've ever done to the phone is root then flashing the official 2.3.4 (not fruitcake) with RSDlite and then applying the 141 OTA update should be ok. Things to note:
1) Make sure the phone is fully charged
2) Apply the 141 OTA update from sd card. Go to motorola's website . I've had mixed results when applying previous updates when downloading over wifi.
3) Be VERY sure you've done nothing else to your phone other than root, i.e. unlock, mess with the bootloader and/or recovery (unlock, ROMs).
Click to expand...
Click to collapse
The only thing that I have done other than rooting my phone it’s unlocking the sim card.
I don't have a SIM unlocked phone, so I can't with 100% certainty say you will be ok. You should be fine though. Maybe others with SIM unlocked phones will chime in.
gnahc79 said:
I don't have a SIM unlocked phone, so I can't with 100% certainty say you will be ok. You should be fine though. Maybe others with SIM unlocked phones will chime in.
Click to expand...
Click to collapse
I am not able to copy the update file to the SD card because I get a message saying “turning off” a little bit after the phone loads the sd card and then I get the "failed to boot 2 starting RSD mode" and after that the only way to take it out of that mode, it’s by removing the battery.
What options do I have now?
Thank you,

[Q] Removing Root to do OTA Lolipop?

As per the title, I read something somewhere to the effect that from here on out, OTA updates will fail on most phones if they have been rooted, and this seems to be true for the Z Ultra GPE. So, what changed when I rooted my phone, and how do I undo it so that I can do the OTA update? I have looked through the forum, but nobody seems to answer it. I am rooted with Supersu using the Towelroot method. I am hoping to not have to unlock the bootloader or anything, just want to do this the official way. (I did backup my TA partition though).
jeraldjunkmail said:
As per the title, I read something somewhere to the effect that from here on out, OTA updates will fail on most phones if they have been rooted, and this seems to be true for the Z Ultra GPE. So, what changed when I rooted my phone, and how do I undo it so that I can do the OTA update? I have looked through the forum, but nobody seems to answer it. I am rooted with Supersu using the Towelroot method. I am hoping to not have to unlock the bootloader or anything, just want to do this the official way. (I did backup my TA partition though).
Click to expand...
Click to collapse
If your GPe is rooted only, the OTA should install just fine. If you made any system changes, you'll need to revert those though. I ran the OTA while I was rooted and didn't have any problems.
Visa Declined said:
If your GPe is rooted only, the OTA should install just fine. If you made any system changes, you'll need to revert those though. I ran the OTA while I was rooted and didn't have any problems.
Click to expand...
Click to collapse
Not so. See:
http://bgr.com/2014/11/14/android-5-0-lollipop-updates-and-root/
As mine is rooted, no dice, the OTA fails. So, how to unroot it so that the update takes?
jeraldjunkmail said:
Not so. See:
http://bgr.com/2014/11/14/android-5-0-lollipop-updates-and-root/
As mine is rooted, no dice, the OTA fails. So, how to unroot it so that the update takes?
Click to expand...
Click to collapse
well at the moment that doesn't effect the GPe, and may never. There will have to be a system image flashed to put the block device in a known state before the new way could ever be used, and if there is a system.img we can always flash that to get the OTA to work... no big deal I don't think.
jeraldjunkmail said:
Not so. See:
http://bgr.com/2014/11/14/android-5-0-lollipop-updates-and-root/
As mine is rooted, no dice, the OTA fails. So, how to unroot it so that the update takes?
Click to expand...
Click to collapse
First of all, BGR is a garbage site, and I wouldn't believe anything they say, ever. Second, that article is talking about avoiding root AFTER Lollipop is installed.
Having root will not cause the OTA to fail. If your OTA is failing, it's because you made a system change on your device.
*edit
If you were using Xposed, then that is more than likely why your OTA is failing.
What is Xposed? How would I check to see if it has affected my device? Only thing I did was Towelroot and running SuperSU. I may have done something to allow writing to the external SD card, but forget how I did that. I was intentionally trying to keep this phone basically stock so that it would easily update to Lolipop. I did a Titanium backup to the externalSD card and reset it to factory and the OTA update still fails though. I assume this was due to the fact that I rooted it. The bootloader is still unmodified, secureboot is still green - yes, lock state is locked. Only other thing I can think of is I installed an app that allowed me to set permissions by app (turn off location settings by app, etc) Sorry I can't give any more details than that...
jeraldjunkmail said:
I may have done something to allow writing to the external SD card, but forget how I did that.
Click to expand...
Click to collapse
jeraldjunkmail said:
Only other thing I can think of is I installed an app that allowed me to set permissions by app (turn off location settings by app, etc) Sorry I can't give any more details than that...
Click to expand...
Click to collapse
If you can't figure out what system change you made to your phone, just factory reset it, and run the OTA again. There was multiple people(me included) that took the OTA successfully, our phones were rooted and SuperSU was installed.
Visa Declined said:
If you can't figure out what system change you made to your phone, just factory reset it, and run the OTA again. There was multiple people(me included) that took the OTA successfully, our phones were rooted and SuperSU was installed.
Click to expand...
Click to collapse
As mentioned before, I factory reset this and wiped the cache from the stock recovery mode. Update won't take, stops shortly after it fails with "system update error". Since my last reset (been done a few times) it won't prompt me to get the OTA update, after my last reset last night. Any help is appreciated. Thanks!
{Damn thing won't work... (*&^&%^$$#}
jeraldjunkmail said:
As mentioned before, I factory reset this and wiped the cache from the stock recovery mode. Update won't take, stops shortly after it fails with "system update error". Since my last reset (been done a few times) it won't prompt me to get the OTA update, after my last reset last night. Any help is appreciated. Thanks!
{Damn thing won't work... (*&^&%^$$#}
Click to expand...
Click to collapse
The only fail-safe way I can see is to:
root
back up TA
unlock BL
hotboot custom kernel with recovery
flash 4.4.2
OTA to 4.4.3
OTA to 4.4.4
root and restore TA if you want a working camera
OTA to 5.0
blueether said:
The only fail-safe way I can see is to:
root
back up TA
unlock BL
hotboot custom kernel with recovery
flash 4.4.2
OTA to 4.4.3
OTA to 4.4.4
root and restore TA if you want a working camera
OTA to 5.0
Click to expand...
Click to collapse
As often happens, I sometimes see a solution I don't care to implement and begin to procrastinate. So, haven't looked at this problem for a while. I may have found the solution to my problems, but want to know if anyone has experience with it before proceeding. I re-installed superSU and went through the options. Buried in the options list is a box that offers "Full unroot, Cleanup for permanent unroot". What happens when I do this? does it just remove superSU or does it restore the phone back to factory status, before it was rooted? Thanks!
PS: @ blueether the solution is fine and I am sure it would work (I was going to go ahead with it until I saw that option in superSU), but have been hesitant to unlock the bootloader, etc, due to my unfamiliarity with hacking Sony products, and only want to do it as a last, final, no other option solution. Thanks for your help!
jeraldjunkmail said:
As often happens, I sometimes see a solution I don't care to implement and begin to procrastinate. So, haven't looked at this problem for a while. I may have found the solution to my problems, but want to know if anyone has experience with it before proceeding. I re-installed superSU and went through the options. Buried in the options list is a box that offers "Full unroot, Cleanup for permanent unroot". What happens when I do this? does it just remove superSU or does it restore the phone back to factory status, before it was rooted? Thanks!
PS: @ blueether the solution is fine and I am sure it would work (I was going to go ahead with it until I saw that option in superSU), but have been hesitant to unlock the bootloader, etc, due to my unfamiliarity with hacking Sony products, and only want to do it as a last, final, no other option solution. Thanks for your help!
Click to expand...
Click to collapse
That's fine and I take no offence at you not wanting to unlock the BL.
I haven't tried the full unroot option in supersu so I'm not sure what the outcome is. One of the other GPe users care to comment?
Well, turns out that the solution to unrooting the phone is to install superSU and than look inthe settings. It will offer you an option to completely uninstall root. It did what it says, and than you can check it with a check root app from the market. It reports that the phone is not rooted. Now the question is, will it pick up the OTA update... No luck with that after a clean factory reset, so not sure what to do next.
2 questions: If I unrooted my phone, and it says it is unrooted, is this true, in the fullest extent? Does towelroot do anything more than adding some permissions ans the superuser file?
If the phone won't pick up the OTA update, why? What went wrong?
Thanks!
jeraldjunkmail said:
Well, turns out that the solution to unrooting the phone is to install superSU and than look inthe settings. It will offer you an option to completely uninstall root. It did what it says, and than you can check it with a check root app from the market. It reports that the phone is not rooted. Now the question is, will it pick up the OTA update... No luck with that after a clean factory reset, so not sure what to do next.
2 questions: If I unrooted my phone, and it says it is unrooted, is this true, in the fullest extent? Does towelroot do anything more than adding some permissions ans the superuser file?
If the phone won't pick up the OTA update, why? What went wrong?
Thanks!
Click to expand...
Click to collapse
It sounds like the OTA is not being pushed at the moment/anymore. You could copy it to there the recovery can see it and manually install it
blueether said:
It sounds like the OTA is not being pushed at the moment/anymore. You could copy it to there the recovery can see it and manually install it
Click to expand...
Click to collapse
Can you point me inthe right direction for instructions on this process? Thanks!
Visa Declined said:
First of all, BGR is a garbage site, and I wouldn't believe anything they say, ever. Second, that article is talking about avoiding root AFTER Lollipop is installed.
Having root will not cause the OTA to fail. If your OTA is failing, it's because you made a system change on your device.
*edit
If you were using Xposed, then that is more than likely why your OTA is failing.
Click to expand...
Click to collapse
Your post is two years ago but i think you can help me,there is a new update for my phone and i am rooted i also have xposed installed so this mean i cannot update my sytem? Do i need to uninstall xposed? Im on stock rom and with TWRP recovery it would be a big help if you reply thanks.

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