Off late I've been really pissed by my phone. I had to factory reset my phone a couple times this week and I very frequently find my phone struggling even with CM7. I really doubt it helped it too much, though I must admit it was better with it.
So, I am hoping I can go all out on the Customer service (I don't mean shouting at them, but use all skill available) to wrestle a different phone from them. Definitely not Droid 3 (I hate keyboards), but what do you think I could get if I tried real hard?
And what tips do you guys suggest me to use?
UPDATE!!! Read this for important tips to score a new phone from VZW, and my farewell to DX2 community!
The x2 is not near old enough to get a new model. Try again in 8 months.
Sent from my DROID X2 using XDA
m125 said:
The x2 is not near old enough to get a new model. Try again in 8 months.
Sent from my DROID X2 using XDA
Click to expand...
Click to collapse
I don't really want a brand new model. I will settle with any good phone that was released in the same time frame as the X2...
litetaker said:
I don't really want a brand new model. I will settle with any good phone that was released in the same time frame as the X2...
Click to expand...
Click to collapse
See my other post...lol most likely they will offer Droid 3. Add a one time thing they replaced with New Droid Charge, but I quickly got sick of it and went back to x2...just mention replacement alternative...they will say no 4g devices but all in all there is nothing else, but the inc 2...yuck.
Don't give up, our in to them, if they see you expressing effort to pay for a battery and cover you can usually get whatever you want. I tried fit a Bionic last week, they said no, but we're willing to give me upgrade.....upgrade...lol I did that from my f fascinate to get x2 inn June....lol
Good luck bud!
This ISN'T my Transformer Prime
Pixelation said:
See my other post...lol most likely they will offer Droid 3. Add a one time thing they replaced with New Droid Charge, but I quickly got sick of it and went back to x2...just mention replacement alternative...they will say no 4g devices but all in all there is nothing else, but the inc 2...yuck.
Don't give up, our in to them, if they see you expressing effort to pay for a battery and cover you can usually get whatever you want. I tried fit a Bionic last week, they said no, but we're willing to give me upgrade.....upgrade...lol I did that from my f fascinate to get x2 inn June....lol
Good luck bud!
This ISN'T my Transformer Prime
Click to expand...
Click to collapse
My actual upgrade date is over a year away... Do you think they can give me an early upgrade? My bad luck is my bro has an upgrade, so every time they suggest early upgrade they are very eager to eat away my bro's upgrade... Jackasses. They got lucky. I will say no and they will say I can't help you
litetaker said:
I don't really want a brand new model. I will settle with any good phone that was released in the same time frame as the X2...
Click to expand...
Click to collapse
You'd have to come up with quite the case to force Verizon to ship you a new device. You'd probably have to have gone through 3 or more X2's and have a multitude to problems consistent across each replacement phone. Then, your convos with every rep must be perfect...
You need a miracle.
thelowend said:
You'd have to come up with quite the case to force Verizon to ship you a new device. You'd probably have to have gone through 3 or more X2's and have a multitude to problems consistent across each replacement phone. Then, your convos with every rep must be perfect...
You need a miracle.
Click to expand...
Click to collapse
lol. I don't deny one bit that I need a miracle here. I am half expecting that I win some raffle and get a Galaxy Nexus! I really need to win some lottery or something, but then again such great things never happened to me!
As far as an early upgrade goes, I think Verizon stopped doing that not too long ago. I may be wrong though. But when they did, you had to be kind of close to your upgrade date and you had to shell out almost full price for the phone.
I have been riding thier arsses since Nov. about signal and wifi issues with my X2 went through 3 phones with them .Today they gave me a bionic and a multi mediadock (the good 1) and a new car dock. I had gotten in on a price mishap on verizon.com and ordered a accy.package for 19.99 reg price 99.99 anyway I would have had the bionic a month ago but I held out for the accy's too.
Call them every couple of days and complain . Make sure you get transferd to a higher tier. If all else fails ask to be transferd to "Customer Retention" and state your case to them.
just tell them you are willing to pay for an upgrade, nothing but issues with the x2 blah blah blah, talk money, keep talking money, that's all they wanna hear really is cash, so you'll probably have to pay, but it should be possible if you offer money....oh yeah, money, money money....just have someone stand near you saying money every couple seconds and they will give you what you want lol....see the pattern?
Sent from my DROID X2 using Tapatalk
ashclepdia said:
just tell them you are willing to pay for an upgrade, nothing but issues with the x2 blah blah blah, talk money, keep talking money, that's all they wanna hear really is cash, so you'll probably have to pay, but it should be possible if you offer money....oh yeah, money, money money....just have someone stand near you saying money every couple seconds and they will give you what you want lol....see the pattern?
Sent from my DROID X2 using Tapatalk
Click to expand...
Click to collapse
Looks like I'm gonna have to suck it up, be a man and live with this PITA! :/
And next April (no sir, I am talking about 2013) I need to buy something OTHER than Motorola...
litetaker said:
Looks like I'm gonna have to suck it up, be a man and live with this PITA! :/
And next April (no sir, I am talking about 2013) I need to buy something OTHER than Motorola...
Click to expand...
Click to collapse
I would be very surprised if by 2013 Motorola doesn't have some type of unlocking program/procedure available.
then again, no I wouldn't
For me, April will be too late if they even do start unlocking bootloaders. My upgrade is in January and I'm sure I will be moving on to an HTC. I'm ok with that.
Sent from my DROID X2 using XDA App
unt0uchable said:
For me, April will be too late if they even do start unlocking bootloaders. My upgrade is in January and I'm sure I will be moving on to an HTC. I'm ok with that.
Sent from my DROID X2 using XDA App
Click to expand...
Click to collapse
I was looking at the HTC Rezound, but now I'm beginning to lean towards the Galaxy Nexus 32gb model. No SD card, but 32gb of internal memory is nothing to sneeze at! I know the Rezound has 16gb internal and then an SD card, but at least with the Samsung Galaxy, you get ICS out of the box.
I still don't know, though. I have to wait and see what is available come my upgrade.
litetaker said:
Looks like I'm gonna have to suck it up, be a man and live with this PITA! :/
And next April (no sir, I am talking about 2013) I need to buy something OTHER than Motorola...
Click to expand...
Click to collapse
my upgrade is on May 18! ill probably keep this PITA until my bday in sept or maybe get the iphone 5 on release (only if LTE, has a bigger screen and quad core)
They will give you an early upgrade 6 months early for a fee of $20
Sent from my MB870 using xda premium
weldawadyathink said:
They will give you an early upgrade 6 months early for a fee of $20
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
lol
I guess it would be pointless to ask them if I can get an early upgrade 12 months early for $40
ashclepdia said:
lol
I guess it would be pointless to ask them if I can get an early upgrade 12 months early for $40
Click to expand...
Click to collapse
Lol, right!!!
They gave me a new Charge in August, first call, no questions asked, in October I went back to x2, I offered y to pay for battery and back. After two replacements they keep offering nee early upgrades but I insist I shouldn't have to pay more money, just to have a phone that works...LOL
I'M going to try for a bionic replacement alternative again soon...
Life, just like Ash said earlier offer some sort of money...battery...etc
Good luck
This ISN'T my Transformer Prime
ashclepdia said:
I would be very surprised if by 2013 Motorola doesn't have some type of unlocking program/procedure available.
then again, no I wouldn't
Click to expand...
Click to collapse
I hope so. If not, hopefully the S3 is out by the time I can upgrade (August 2013)
Sent from my MB870 using xda premium
thelowend said:
I hope so. If not, hopefully the S3 is out by the time I can upgrade (August 2013)
Sent from my MB870 using xda premium
Click to expand...
Click to collapse
2013...when is that..ooh light year away, we'll be sporting 5g by then from a different manufacturer.
The doctor told me I only have a week to live, so, right here right now!!! I'm playing, hopefully more manufacturers unlock their devices, honestly this x2 was nice, still is, but think I'm just bored, let me stop in to day hi to Motcher...lol
This ISN'T my Transformer Prime
Related
Yep, she is finally jumping ship from MetroPCS to Verzion! But, guess what phone she is getting? The Nexus, lol. Just ordered it this morning, should be here next week sometime. We still get the extended return period, which now it is practically a regular period since the 15th is only 2 1/2 weeks away. But, I got it discounted, early upgrade for my Xoom. I literally called and said "I would like to see about doing an early upgrade since I no longer had my Xoom. The rep didn't even hesitate, didn't have to transfer, didn't have to talk to anyone else, just did it. So, we will see if she likes it, otherwise I will pay the $35 and she is getting the Rezound also. She isn't a nerd like us, so anything above her 4 year old Metro PCS POS is going to impress her.
Nice. My GF loves her Nexus but always asks to take pictures with my phone instead haha
not being a nerd like us is why i worry that the nexus was the worse choice of the two....idk, it feels like it's a lot more to get accustomed to, whereas sense is very straightforward, ya know? either way, she'll dig it!
I think if she knew 1 UI or another it might be confusing, but to her it is going to be like getting a brand new car upgraded from a pinto, lol.
Are you seeing my wife? I thought she was the only one left driving a Pinto for a phone. LG something or another flip phone.
AtLemacks said:
I think if she knew 1 UI or another it might be confusing, but to her it is going to be like getting a brand new car upgraded from a pinto, lol.
Click to expand...
Click to collapse
haha very true, hope she digs it! psh, she could've gotten a pink-buttoned rezound, though lol
Verizon has been really great about people upgrading early. One reason is that their locking us in for another two and 2. They dont want us to jump ship Lol.
Sent from my SCH-I800 using xda premium
jayochs said:
haha very true, hope she digs it! psh, she could've gotten a pink-buttoned rezound, though lol
Click to expand...
Click to collapse
Well, I took her to the store to play with all of the phones several times. Most things she liked were not spec things, but rather some miscellaneous features. Plus, she knows we can take it back.
trickster2369 said:
Are you seeing my wife? I thought she was the only one left driving a Pinto for a phone. LG something or another flip phone.
Click to expand...
Click to collapse
hahaha, I don't even know what the name of her phone is. Metro has so many offbrand foreign, should have never cleared FCC phones, lol.
Ah well, can't have everything, I "convinced" my girlfirend to get a Rezound and she loves it, she's even letting me ROM it up until my replacement Rezound (mine was unlockable). I bet she trys to get you to trade
Sent from my ADR6425LVW using XDA App
icy1899 said:
Ah well, can't have everything, I "convinced" my girlfirend to get a Rezound and she loves it, she's even letting me ROM it up until my replacement Rezound (mine was unlockable). I bet she trys to get you to trade
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Not my phone, not my problem, that's what I say. ('Drinking out of Cups' reference)
I received a call just awhile ago from a Verizon rep offering me an upgrade to a 4g phone. At first i thought it was related to the other number on my account which has a March 2012 upgrade date but she corrected me and told me it was for my Droid X2 and wouldn't effect the other lines upgrade. I accepted the Nexus seeing how it gets fastest upgrades and support(Total opposite of this phone). Was wondering if anyone else has gotten this type of call, may be Verizon trying to repair customer relations from Motorola lying to the DX2 owners about unlocked boot loaders. I think the complaints are finally working.
magozz said:
I received a call just awhile ago from a Verizon rep offering me an upgrade to a 4g phone. At first i thought it was related to the other number on my account which has a March 2012 upgrade date but she corrected me and told me it was for my Droid X2 and wouldn't effect the other lines upgrade. I accepted the Nexus seeing how it gets fastest upgrades and support(Total opposite of this phone). Was wondering if anyone else has gotten this type of call, may be Verizon trying to repair customer relations from Motorola lying to the DX2 owners about unlocked boot loaders. I think the complaints are finally working.
Click to expand...
Click to collapse
i honestly hope theyre working, but who knows..
we wont know til we see an unlocked bootloader though
I doubt the bootloaders gonna be unlocked that's why they're offering early upgrades. Buts that's just my guess, I might've been offered it for a different reason.
magozz said:
I doubt the bootloaders gonna be unlocked that's why they're offering early upgrades. Buts that's just my guess, I might've been offered it for a different reason.
Click to expand...
Click to collapse
yeah, but so many people have complained that maybe we won..
ztotherad said:
yeah, but so many people have complained that maybe we won..
Click to expand...
Click to collapse
Yeah effing right. When I get a damn rezound ill believe it.
Cyanogenmod
magozz said:
I received a call just awhile ago from a Verizon rep offering me an upgrade to a 4g phone. At first i thought it was related to the other number on my account which has a March 2012 upgrade date but she corrected me and told me it was for my Droid X2 and wouldn't effect the other lines upgrade. I accepted the Nexus seeing how it gets fastest upgrades and support(Total opposite of this phone). Was wondering if anyone else has gotten this type of call, may be Verizon trying to repair customer relations from Motorola lying to the DX2 owners about unlocked boot loaders. I think the complaints are finally working.
Click to expand...
Click to collapse
When was your original upgrade date? That will add some perspective. Mine is in April 2013. If yours was close, like in 3-4 months, then it seems reasonable. However, I find it interesting that they specifically called you and informed you. Since this is my first phone, I dunno how early upgrades work and if that is how they usually inform people.
Also, did you regularly complain and/or request replacement phones? That may have also caused this to happen.
litetaker said:
When was your original upgrade date? That will add some perspective. Mine is in April 2013. If yours was close, like in 3-4 months, then it seems reasonable. However, I find it interesting that they specifically called you and informed you. Since this is my first phone, I dunno how early upgrades work and if that is how they usually inform people.
Also, did you regularly complain and/or request replacement phones? That may have also caused this to happen.
Click to expand...
Click to collapse
I had an EnV touch (yah know one of the worst phones ever) last time. It broke 6 times and they REFUSED to let me get something different. My upgrade I think would be January or Feb. if they are still doing the early upgrade stuff. I think this may just be luck on the OP's side of things. I would not expect anyone else getting this, bootloader locked whatever they don't care.
The least the OP could do is ask why their giving this to him.
Elite49 said:
I had an EnV touch (yah know one of the worst phones ever) last time. It broke 6 times and they REFUSED to let me get something different. My upgrade I think would be January or Feb. if they are still doing the early upgrade stuff. I think this may just be luck on the OP's side of things. I would not expect anyone else getting this, bootloader locked whatever they don't care.
The least the OP could do is ask why their giving this to him.
Click to expand...
Click to collapse
you think THAT is a bad phone? i had the VOYAGER! you know, the OG iPhone Killer lol that phone was really bad. it would crash whenever i opened email. then i got the samsung fascinate pretty good phone imho and now have the dx2. my contract is up in may (thank the lord) and cant wait to see the new phones by then. theres this new droid fighter thats supposed to be released but thats by moto eww.
antp121 said:
you think THAT is a bad phone? i had the VOYAGER! you know, the OG iPhone Killer lol that phone was really bad. it would crash whenever i opened email. then i got the samsung fascinate pretty good phone imho and now have the dx2. my contract is up in may (thank the lord) and cant wait to see the new phones by then. theres this new droid fighter thats supposed to be released but thats by moto eww.
Click to expand...
Click to collapse
Yea, the EnV Touch was discontinued after like 6 months because of all these issues. Touch screen wouldn't work half the time, speakers blew and plenty of other things. The best part was they had so much stock that even the new ones they gave out were faulty and they threw the used ones out (at least when I went in their plenty of times).
I love this phone but if their gonna offer an early upgrade to one guy they gotta offer it to everyone lol. Something you learn in school god'damnit. (sarcasm to the fullest) . Though I would take a new phone over this if given the option.
Elite49 said:
Yea, the EnV Touch was discontinued after like 6 months because of all these issues. Touch screen wouldn't work half the time, speakers blew and plenty of other things. The best part was they had so much stock that even the new ones they gave out were faulty and they threw the used ones out (at least when I went in their plenty of times).
I love this phone but if their gonna offer an early upgrade to one guy they gotta offer it to everyone lol. Something you learn in school god'damnit. (sarcasm to the fullest) . Though I would take a new phone over this if given the option.
Click to expand...
Click to collapse
yeah id upgrade in a heartbeat but this phone isnt THAT bad. other then the locked bl it fine. ive said it a million times and ill say it a million times more, this phone would be amazing if moto would just unlock it :/
litetaker said:
When was your original upgrade date?
Also, did you regularly complain and/or request replacement phones? That may have also caused this to happen.
Click to expand...
Click to collapse
Definitely wondering this myself. Don't get me wrong, I've been pretty content with the stock phone, but if I could upgrade early I certainly wouldn't be complaining.
I've called Verizon every few days for the past three months begging for an early upgrade!!! I like my X2,but the locked bootloader thing killed Moto for me. The BS that Verizon where the ones stopping them from unlocking the bootloader is soo childish after promising to do so.
What drive me insane is that the phone I want the MOST is the Droid Razr Maxx,but since it's a Moto phone I won't do it. Galaxy Nexus or Htc Rezound.
Flanker1743 you sir are one lucky son of a gun I'm both happy for you and envy you at the same time~
litetaker said:
When was your original upgrade date? That will add some perspective. Mine is in April 2013. If yours was close, like in 3-4 months, then it seems reasonable. However, I find it interesting that they specifically called you and informed you. Since this is my first phone, I dunno how early upgrades work and if that is how they usually inform people.
Also, did you regularly complain and/or request replacement phones? That may have also caused this to happen.
Click to expand...
Click to collapse
My upgrade date was May '13 which is why I was surprised at the offer. I talked to reps a few times about the bootloader but never really continually called for complaints.
magozz said:
My upgrade date was May '13 which is why I was surprised at the offer. I talked to reps a few times about the bootloader but never really continually called for complaints.
Click to expand...
Click to collapse
Whoa! Unfair mate! I want my early upgrade... Still double check if it is your X2 or the other line. May be the rep got confused... otherwise, you are one lucky bastard! Enjoy your Galaxy Nexus!
litetaker said:
Whoa! Unfair mate! I want my early upgrade... Still double check if it is your X2 or the other line. May be the rep got confused... otherwise, you are one lucky bastard! Enjoy your Galaxy Nexus!
Click to expand...
Click to collapse
QFT
litetaker said:
Whoa! Unfair mate! I want my early upgrade... Still double check if it is your X2 or the other line. May be the rep got confused... otherwise, you are one lucky bastard! Enjoy your Galaxy Nexus!
Click to expand...
Click to collapse
Yea, will definitely have to double check when it gets here. We all know how reps are lol.
I've been offered early upgrades on both of the phones on my account. I was offered an early upgrade on one, which is a not a smart phone, after having owned it for only 3 months. I was offered an upgrade on my DX after having owned it for about 6 months. At the time, they didn't offer to grandfather my account rates, but offered to "update" my contract. The update would have put me at spending about 50 dollars more per month, so I declined.
You can call and ask if you have a promo allowing you to upgrade early. Sometimes you do and they don't tell you until you ask. Happened to me. Also, if you call and complain about the phone they may offer you a 4g phone to upgrade early with. That also happened with me
Sent from my Galaxy Nexus using Tapatalk
Elite49 said:
I had an EnV touch (yah know one of the worst phones ever) last time. It broke 6 times and they REFUSED to let me get something different. My upgrade I think would be January or Feb. if they are still doing the early upgrade stuff. I think this may just be luck on the OP's side of things. I would not expect anyone else getting this, bootloader locked whatever they don't care.
The least the OP could do is ask why their giving this to him.
Click to expand...
Click to collapse
I had an EnVTouch too! I actually really liked mine. If you hacked it you could put different themes on it. I had an iPhone theme on mine. Also if you did the dun hack...free tethering!! Another not well known fact about that phone is that the screen had the best ppi out of any phone out there, save the iphone. The screen was beautiful.
Sent from my Galaxy Nexus using Tapatalk
I've been offered an early upgrade twice this month on both lines that have the DX2. Problem is to get a suitable replacement, like a razr for the wife that she wants and a GNex or Rezound for me is that I have to spend $400-$600 still to upgrade. No thanks, I'll keep calling and swapping them, I'm not going to spend that kind of money on a phone, I'll wait and do my upgrade when they're free. Tired of paying so much for phones.
Statutory Warning : This post is SUPER long! May cause delusions, dehydration, rage towards Motorola and/or VZW or depression! For those who can't withstand this post, skip to the end for a one line summary.
So it has been over 8, dreadful and painful months with the DX2. And to dull this pain, I had you guys to follow and read up on. Great devs and their ROMs, Pepperm1nt, Nitro, the_guy_who_made_liberty (Oops, I dunno the name of the guy), Ryman222 for his Molten (which incidentally was my first ROM) and then comes mastafunk, aceoyame and the one and only Dragonzkiller!!! He was THE guy who let me have hope over the last few months (of course, with respect to my phone! If he was the sole reason I'd have hope in my life over the last few months then something is SERIOUSLY wrong with me... ).
There are many others like Moonshadow, TransX2, TravisdroidX2, iBolski (who was the inspiration for my BBB Moto attack), gaad0701, antp121 , Sandso9, ashclepdia(OMG! How did I forget you!) ad infinitum! All of you guys helped me have fun around in these forums and gave me numerous thanks as well. I am very grateful to you and will definitely miss you when I leave. So I'll still pop in every now and then so that I don't completely miss you guys!
Anyway, coming to the actual news! I got a Droid Incredible 2, currently being shipped by VZW with a back plate and a battery as well! Swell! Here is how this happened.
Over the last 1-2 weeks, I got very active in pursuing my Moto and VZW complaints. So, many phone calls, emails and chats have been exchanged. But in short, nothing significant emerged. Then I heard people complaining to VZW and getting a call from an engineer and being offered a Gnex!!! Naturally, I was jealous, but also inspired and motivated to attack VZW to score a new phone.
I got a call from VZW in response to my online complaint. I seized this opportunity to get in touch with a Tech support rep and elaborated and bemoaned about my phone's countless issues. She was sympathetic and TRIED to check if I could possibly get a different phone. Unfortunately I couldn't. BUT she said something that intrigued me! She said that I did not hit the threshold that would make me eligible to getting a different phone. I was told that I needed to order ONE more DX2 replacement device before I can get a different phone. You see, I only ordered one replacement so far. So I hatched a plan.
I ordered a second replacement DX2 (making it the third DX2 I had, the first being the one I purchased and the second and third being the replacements). I ordered it yesterday and I received it today.
Then, I didn't waste anytime tinkering and checking this phone. Instead I activated it and immediately called VZW claiming that this phone had all the issues my previous 2 phones had as well. They lied to you (Moto and VZW) so why not you lie as well! I told them I was not happy and that I was sure that getting another DX2 as a replacement will not help either as it seems to be an issue with all Droid X2's. I added that I was told if I had issues with this phone too, then they may be able to offer me a different model. She looked into it and said, YES, they can offer me a different model!!! Huzzah! Success, finally!
I went through the process and was told that I can have either the HTC Dinc2, the Motorola Droid 3 or the older Samsung Fascinate. Samsung fascinate!? Bleh! No thank you! Droid 3!!!??? Are you ****ing serious!!!??? It is like from one hell to another!!! Not only does it have a locked Bootloader, but it is not even confirmed to get ICS as of now! Plus, I will not go for Droid 3, purely on moral and ethical grounds. I will NOT be doing business with a company that plainly doesn't give a **** about its customers, like Motorola!
On the other hand, HTC has unlocked the Bootloader for the Dinc2 AND it has added Dinc2 to its ICS upgrade list!!! . Plus as per XDA forums, Dinc2 has LOADS of ICS ROMs. Now that is my sort of company!
So sign me up for a HTC Droid Incredible 2 I said to the customer care rep. And she did.
To others wanting to ditch this phone and get a new one like me, the following are some tips and tricks.
1. Complain to VZW. CALL Tech Support: 866-221-4096.Tell them all the faults of your phone you can think of. Refer to this list if you need help : http://forum.xda-developers.com/showpost.php?p=24528918&postcount=12
2. Tell them that you checked online forums and it appears that ALL DX2's have this problem. So, request them to give you a different device.
3. Now, if you had one or less replacements so far, you MAY not receive a different device. Still, try your best to push for it by stating the systematic issues with it and claiming that ALL DX2's have it. No harm in trying. If not, do what I did and order a replacement DX2 first. It won't cost you anything and you can order another replacement the very next day once you receive this one.
4. After you crossed the threshold of 2 or more replacements, repeat Step 1 and 2. Clearly mention that you have talked to a customer rep previously and that they told you that if you are still facing problems with the device, and if you have had significant replacements (the magic number is 2) then you can be considered/will be eligible to get a different device. Even though this may not have happened, the fact is true and I can confirm it. So, no harm in claiming that you were told as such. Repeat that you are sure and 100% positive that the problem won't be solved by a replacement DX2 and that you really want a different device.
5. After the VZW rep agrees, which I believe he/she will and should, go through your replacement options, choose the device you like best and proceed with ordering it as a replacement. Thank your lucky stars you reached this step. Go to your favorite church/temple/mosque/other spiritual place and pray/donate/do social or community service if you got REAL lucky and got a Gnex or may be even a Razr (though it is Craparola's Razr!!!)
6. Once your device arrives at home, close your eyes and return Craparola's DX2.
7. Profit! Sit back, relax and enjoy your new phone and the new found freedom it provides you!!!
The end!
Once again, I am glad I made SO many friends in this community. I am grateful for the entertainment, fun and thanks you guys gave me! I will pop in regularly and check up if Moto did anything right OR if you guys got CM9/ICS via DZK, some other dev or Moto!!!
May you survive this ****storm and hopefully emerge victorious by making Moto do what you want or be bailed out, like me, via VZW!
Cheers!!!
TL;DR? Well read this: Pained by Motorola and its DX2, I got bailed by VZW. Got myself a HTC Droid Incredible 2, yippee and Woohoo!
If Cspire had better lineup of phones then I would take the same route as I love to hack and fiddle with my devices. But I can't so I'm stuck with it. The phone itself is honestly the best I've had. I'm just disappointed that I can't toy around with it much.
bye...
it was a good run. gave me hope with all the work you did to try and get moto to fix this piece of ****. good luck in the VIVOW (sick codename btw) world. i would go for a dinc2 but my contracts up within the next month. thnks for the shoutout btw and you WILL be missed
EDIT:
i though about it for ten minutes... so why not give it a shot what phone number did you call? basic customer support?
Wish you would have done this a month ago! Oh well I'm happy with what i got now lol
Sandso9 said:
Wish you would have done this a month ago! Oh well I'm happy with what i got now lol
Click to expand...
Click to collapse
What do you have now?
antp121 said:
it was a good run. gave me hope with all the work you did to try and get moto to fix this piece of ****. good luck in the VIVOW (sick codename btw) world. i would go for a dinc2 but my contracts up within the next month. thnks for the shoutout btw and you WILL be missed
EDIT:
i though about it for ten minutes... so why not give it a shot what phone number did you call? basic customer support?
Click to expand...
Click to collapse
I guess it is a standard number.
I called Verizon Wireless Technical Support: 866-221-4096
UPDATE: My phone is being shipped! Overnight! But there is a god damn weekend in the middle, so I must wait till Monday!!! :/
Oh, CAN'T WAIT!!!
I picture MoonShadow-NM saying: "Patience, little grasshopper"!!!
By the way, all the time I was talking to the customer rep and then she said she can send me a different model device, my hand was shaking and I was giddy with excitement!!!
Enjoy and good for you. I have been currently watching swappa for another device. I agree with your post and you never know I will see what device I end up on next.
Yea I'm waiting on my BBB complaint right now. Its been only a couple days but I'm holding out hope that I can get something better. As it is now, I love this phone but all the problems make me want another kind. I have a year left on the contract and don't know when early upgrade is but I don't plan on buying another device outright.
litetaker said:
What do you have now?
Click to expand...
Click to collapse
4s lol I'm pretty sure i told you this in the irc the other night didn't i?
Sandso9 said:
4s lol I'm pretty sure i told you this in the irc the other night didn't i?
Click to expand...
Click to collapse
LOL!!!! XD XD !!
I keep forgetting!! D'oh! I had a funny feeling I asked you this already. Well now I know!!!
Well, Sandso9, I promise I will remember it this time!
Can't Wait till Monday! But I won't be home on Monday! Hope I can make FedEx leave it at a neighbor's location...
litetaker said:
LOL!!!! XD XD !!
I keep forgetting!! D'oh! I had a funny feeling I asked you this already. Well now I know!!!
Well, Sandso9, I promise I will remember it this time!
Can't Wait till Monday! But I won't be home on Monday! Hope I can make FedEx leave it at a neighbor's location...
Click to expand...
Click to collapse
Good luck man your going to love that phone its so nice to escape the x2!
I was offered the Droid Incredible 2 as well, but sent it back. Rooting is complex, and S-Off? What is that? I read the sticky threads, and found out that you actually need to downgrade the phone to root it.
The phone is slow in comparison to the DX2, the stock launcher/homescreens are not customizable, no Bluetooth auto-answer, and I would not be able to tether it without paying another $30 for data that I am already grandfathered in for unlimited.
My phone was fine until I paired my Bluetooth headset, then all the issues started. I need a phone that can handle heavy Bluetooth usage and Bluetooth music listening.
I guess I will wait until August for my upgrade date.
y0himba said:
I was offered the Droid Incredible 2 as well, but sent it back. Rooting is complex, and S-Off? What is that? I read the sticky threads, and found out that you actually need to downgrade the phone to root it.
The phone is slow in comparison to the DX2, the stock launcher/homescreens are not customizable, no Bluetooth auto-answer, and I would not be able to tether it without paying another $30 for data that I am already grandfathered in for unlimited.
My phone was fine until I paired my Bluetooth headset, then all the issues started. I need a phone that can handle heavy Bluetooth usage and Bluetooth music listening.
I guess I will wait until August for my upgrade date.
Click to expand...
Click to collapse
Yea If I'm only offered that I think I'll tell them to try harder, a lot harder. As if I'm going to take a device that has a smaller screen and was less money then what I bought my phone for.
YAY!
after much *****ing and crying to VZW, the lady offered me an early upgrade. not much to be excited for bc my contract was up june 18 but this weekend... the rezound is 50$. ordered and on its way! i told her all my problems with the phone, she asked her supervisor if i could get a different replacement. after she said no, (never had a replacement before) i asked if i could get an early upgrade. she said she had to ask her supervisor and 15 mins later she said i could! i then asked of i could have a free rezound she said no but i decided to spring because, well, I HATE THIS PHONE !! should be here by Tuesday if all goes well AND... i have off this week so a LOT of time to tinker. 50 bucks for one of the best vzw phones NOT made by CRAPorola? sign me up anyday. i guess this is goodbye dx2 family thanks to all the great devs we have (DZK, Ace, Nitro) the modders (motcher, MoonShadow, skwoodwiva) the themers (hedwig ) and the all around good people in this forum (Ash, Litetaker, BreatheALittle) ill pop back in every once in a while just to see if moto shapes up Good Luck in all your endeavors and hope you all are able to move past this phone
PS: Breathe i hope you do get the Rezound, that way we can fight, i mean share our passion for hockey some more lol
antp121 said:
after much *****ing and crying to VZW, the lady offered me an early upgrade. not much to be excited for bc my contract was up june 18 but this weekend... the rezound is 50$. ordered and on its way! i told her all my problems with the phone, she asked her supervisor if i could get a different replacement. after she said no, (never had a replacement before) i asked if i could get an early upgrade. she said she had to ask her supervisor and 15 mins later she said i could! i then asked of i could have a free rezound she said no but i decided to spring because, well, I HATE THIS PHONE !! should be here by Tuesday if all goes well AND... i have off this week so a LOT of time to tinker. 50 bucks for one of the best vzw phones NOT made by CRAPorola? sign me up anyday. i guess this is goodbye dx2 family thanks to all the great devs we have (DZK, Ace, Nitro) the modders (motcher, MoonShadow, skwoodwiva) the themers (hedwig ) and the all around good people in this forum (Ash, Litetaker, BreatheALittle) ill pop back in every once in a while just to see if moto shapes up Good Luck in all your endeavors and hope you all are able to move past this phone
PS: Breathe i hope you do get the Rezound, that way we can fight, i mean share our passion for hockey some more lol
Click to expand...
Click to collapse
Good for you mate! I couldn't have gotten an early upgrade as my upgrade is April next year! Will thank you tomorrow as I ran out of thanks for today!
litetaker said:
Good for you mate! I couldn't have gotten an early upgrade as my upgrade is April next year! Will thank you tomorrow as I ran out of thanks for today!
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Click to collapse
haha thanks man i guess ill see you around... i was planing on getting the dinc2 but she wouldnt give me one. so much for that l lol the rezound is a little thick for my liking but hey its got a hd screen, dual core, 4-****ing-G, gig o ram and to top it all off UNLOCKED BOOTLOADER!! WOOT.
litetaker said:
UPDATE: My phone is being shipped! Overnight! But there is a god damn weekend in the middle, so I must wait till Monday!!! :/
Oh, CAN'T WAIT!!!
I picture MoonShadow-NM saying: "Patience, little grasshopper"!!!
By the way, all the time I was talking to the customer rep and then she said she can send me a different model device, my hand was shaking and I was giddy with excitement!!!
Click to expand...
Click to collapse
Dude I had the EXACT same feeling when the person I bought my nexus from told me they put it on eBay with buy it now at 350(I am doing a split payment on it, so he put the nexus on for 350buy it now and extended bat for 100 that I pay for next week) and after he told me I refreshed the page and it wasn't showing up at first I was like seriously if someone got it in that 15seconds since he notified me it was ready I would have flipped lol
But for the whole two hours I was conversing with the guy my adrenaline was flowing for sure lmfao
Sent from my Galaxy Nexus using Tapatalk 2 Beta-5
y0himba said:
I was offered the Droid Incredible 2 as well, but sent it back. Rooting is complex, and S-Off? What is that? I read the sticky threads, and found out that you actually need to downgrade the phone to root it.
The phone is slow in comparison to the DX2, the stock launcher/homescreens are not customizable, no Bluetooth auto-answer, and I would not be able to tether it without paying another $30 for data that I am already grandfathered in for unlimited.
My phone was fine until I paired my Bluetooth headset, then all the issues started. I need a phone that can handle heavy Bluetooth usage and Bluetooth music listening.
I guess I will wait until August for my upgrade date.
Click to expand...
Click to collapse
The downgrade to root and s-off is a one time deal
Once u have s-off u root easily any build u want usually
That's how it was with my buddies incredible
It was actually a LOT easier than I expected it to be lol
Sent from my Galaxy Nexus using Tapatalk 2 Beta-5
litetaker said:
UPDATE: My phone is being shipped! Overnight! But there is a god damn weekend in the middle, so I must wait till Monday!!! :/
Oh, CAN'T WAIT!!!
I picture MoonShadow-NM saying: "Patience, little grasshopper"!!!
By the way, all the time I was talking to the customer rep and then she said she can send me a different model device, my hand was shaking and I was giddy with excitement!!!
Click to expand...
Click to collapse
I will be doing this on Tuesday when my replacement comes. I think I was too nice to them when I yelled at them on Thursday.
Sent from my DROID X2 using xda premium
bare with me
Okay i'm extremely fed up. I have had my DX2 for less than a year and I am now just returning my 4th DX2 (will be a total of 5 dx2s) this week for software/hardware related problems. None of this has to do with flashing roms either because the first 3 and possibly the forth i never flashed a single rom. ( mainly because i was to scared)
so here is my question:
in this post http://forum.xda-developers.com/showthread.php?t=1586153, litetaker explains the process of receiving a phone upgrade after i believe 2 replacements. IM ON MY 5th!!
I would think that they would have mentioned something about receiving a phone upgrade after my 2nd replacement. But it doesn't surprise me that they wouldn't want to give out a free phone after all the news about Verizon no longer offering the unlimited data plan and bottle necking 3g users.
anyways,
can anyone confirm that it is an option to receive and upgraded phone at no extra cost me after 2 replacement phones?
Idk man took me 5 different malfunctioning Droid X's before Verizon's insurance Asurion decided to offer me an X2. Then again that wasn't straight from VZW either.
Sent from my stupid smartphone
well the first 3 were through a authorized Verizon retailer and the last 2 were from an actual Verizon store.
dets34 said:
bare with me
Okay i'm extremely fed up. I have had my DX2 for less than a year and I am now just returning my 4th DX2 (will be a total of 5 dx2s) this week for software/hardware related problems. None of this has to do with flashing roms either because the first 3 and possibly the forth i never flashed a single rom. ( mainly because i was to scared)
so here is my question:
in this post http://forum.xda-developers.com/showthread.php?t=1586153, litetaker explains the process of receiving a phone upgrade after i believe 2 replacements. IM ON MY 5th!!
I would think that they would have mentioned something about receiving a phone upgrade after my 2nd replacement. But it doesn't surprise me that they wouldn't want to give out a free phone after all the news about Verizon no longer offering the unlimited data plan and bottle necking 3g users.
anyways,
can anyone confirm that it is an option to receive and upgraded phone at no extra cost me after 2 replacement phones?
Click to expand...
Click to collapse
In my experience they are never going to offer and it doesn't matter the carrier...any time that I have ever gotten a replacement of a different model it was something I had to tell them I wanted and had to have been very very firm about
Sent from my MB870 using xda premium
looks like i will be doing a bit of complaining today
Make sure you tell them you don't want another x2. (if you try cm7/cm9 or eclipse you might not hate it)
Sent from my DROID X2 using XDA
LordRalh3 said:
Make sure you tell them you don't want another x2. (if you try cm7/cm9 or eclipse you might not hate it)
Sent from my DROID X2 using XDA
Click to expand...
Click to collapse
I've pretty much flashed everything since i received my last x2. eclipse,cm7,cm9, and others which have escaped my mind, but im just sick of the x2 especially the physical menu, home, back, and search buttons. its annoying at night when my girlfriend is trying to sleep and im on my phone and it just goes CLICK, CLICK, CLICK. i'd just like a new toy to play with and i feel like i have a solid argument ( having 5 replacements) to qualify for a new model.
After my second one I asked for a similar device besides the x2. I played stupid and asked about the incredible2. They said they could do that.
Travisdroidx2 said:
After my second one I asked for a similar device besides the x2. I played stupid and asked about the incredible2. They said they could do that.
Click to expand...
Click to collapse
my hopes are high, but i am probably gunna ask for a nexus
Good luck maybe a nexus if early upgrade but I doubt they will for free.
lol like i said my hopes are high. my upgrade isn't until feb 2013. think that it is to early for an "early upgrade"? but maybe ill settle for the droid inc2 and save my upgrade for something bigger in the beginning of 2013
dets34 said:
I've pretty much flashed everything since i received my last x2. eclipse,cm7,cm9, and others which have escaped my mind, but im just sick of the x2 especially the physical menu, home, back, and search buttons. its annoying at night when my girlfriend is trying to sleep and im on my phone and it just goes CLICK, CLICK, CLICK. i'd just like a new toy to play with and i feel like i have a solid argument ( having 5 replacements) to qualify for a new model.
Click to expand...
Click to collapse
Amen on the clicking sounds. I have the exact same situation, while she has a Droid Razr with no physical buttons!
Though I am curious as to what issues you've encountered? I've been pretty harsh on mine, but without any real hardware issue. With software I can never get the combo of WidgetLocker, Poweramp, & gReader Pro to not make my music stutter. Other than that, I am sitting at "barely content, but want more."
dets34 said:
I've pretty much flashed everything since i received my last x2. eclipse,cm7,cm9, and others which have escaped my mind, but im just sick of the x2 especially the physical menu, home, back, and search buttons. its annoying at night when my girlfriend is trying to sleep and im on my phone and it just goes CLICK, CLICK, CLICK. i'd just like a new toy to play with and i feel like i have a solid argument ( having 5 replacements) to qualify for a new model.
Click to expand...
Click to collapse
Worst case scenario, which I hope not for your sake of bad runs with the X2, try Button Savior. That will fix the clicking
well just got off the phone with probably the most stubborn customer service rep ever. I think at one point he actually cussed ME out. looks like ill be calling back tomorrow for round two.
dets34 said:
bare with me
Okay i'm extremely fed up. I have had my DX2 for less than a year and I am now just returning my 4th DX2 (will be a total of 5 dx2s) this week for software/hardware related problems. None of this has to do with flashing roms either because the first 3 and possibly the forth i never flashed a single rom. ( mainly because i was to scared)
so here is my question:
in this post http://forum.xda-developers.com/showthread.php?t=1586153, litetaker explains the process of receiving a phone upgrade after i believe 2 replacements. IM ON MY 5th!!
I would think that they would have mentioned something about receiving a phone upgrade after my 2nd replacement. But it doesn't surprise me that they wouldn't want to give out a free phone after all the news about Verizon no longer offering the unlimited data plan and bottle necking 3g users.
anyways,
can anyone confirm that it is an option to receive and upgraded phone at no extra cost me after 2 replacement phones?
Click to expand...
Click to collapse
Hi, I already talked to ya on my other thread you referred to but this is for the benefit of all...
YES! It appears to be a policy on Verizon's side to offer a different model after two replacements of the same if the customer is still unsatisfied. The lady who answered the call and told me the following:
"You haven't reached the threshold where you will be eligible for a different phone. You need to request 2 replacements, so far you only requested one"
However, Verizon will not actively suggest that, unless you get a super nice and sympathetic rep. You must mention it to them and then they will look into it and say, "alright, what would you like!" It worked for me, and several others. And as per the PMs I received from the OP, it seems to be working for him too, who is currently on a customer service call!
So, happy replacing-your-phone-with-a-different-one-and-not-letting-verizon-rip-you-off-ing! (Holy smokes Batman, this concatenated word has 81 characters! )
Cheers!
P.S: I will never "bare" with you. Now matter how nice a person you are, I am NOT getting naked and funky with a dude... If, on the other hand, you are a dudette, then by all means, lets bare together!
litetaker said:
Hi, I already talked to ya on my other thread you referred to but this is for the benefit of all...
YES! It appears to be a policy on Verizon's side to offer a different model after two replacements of the same if the customer is still unsatisfied. The lady who answered the call and told me the following:
"You haven't reached the threshold where you will be eligible for a different phone. You need to request 2 replacements, so far you only requested one"
However, Verizon will not actively suggest that, unless you get a super nice and sympathetic rep. You must mention it to them and then they will look into it and say, "alright, what would you like!" It worked for me, and several others. And as per the PMs I received from the OP, it seems to be working for him too, who is currently on a customer service call!
So, happy replacing-your-phone-with-a-different-one-and-not-letting-verizon-rip-you-off-ing! (Holy smokes Batman, this concatenated word has 81 characters! )
Cheers!
P.S: I will never "bare" with you. Now matter how nice a person you are, I am NOT getting naked and funky with a dude... If, on the other hand, you are a dudette, then by all means, lets bare together!
Click to expand...
Click to collapse
well i have the option of getting the droid inc 2 however im on the fence about what to do. im elibible for an upgrade feb of 2013 so maybe i just get the droid inc for the hell of it and then get a better phone in half a year?
dets34 said:
well i have the option of getting the droid inc 2 however im on the fence about what to do. im elibible for an upgrade feb of 2013 so maybe i just get the droid inc for the hell of it and then get a better phone in half a year?
Click to expand...
Click to collapse
You can always choose the Dinc2 as it doesn't effect your current upgrade date OR your contract...
litetaker said:
You can always choose the Dinc2 as it doesn't effect your current upgrade date OR your contract...
Click to expand...
Click to collapse
i just saw some of the bench mark scores for some of the inc 2 roms...... more than double my x2..... and the amount of roms that are avalible ...... i think the droid inc 2 is looking alot brighter.
how hard was flashing roms on the inc 2. herd it kinda sucks to get used to but after that its easy?
and also whats the battery number seeing as how i have to buy a back and a battery.
reply fail..... didnt mean to reply
dets34 said:
i just saw some of the bench mark scores for some of the inc 2 roms...... more than double my x2..... and the amount of roms that are avalible ...... i think the droid inc 2 is looking alot brighter.
how hard was flashing roms on the inc 2. herd it kinda sucks to get used to but after that its easy?
and also whats the battery number seeing as how i have to buy a back and a battery.
Click to expand...
Click to collapse
Shouldn't be too hard to search for.
Or ask in their forums?
Sent from my stupid smartphone
I dont know what it is but for some reason I just REALLY want this phone right now. I have to admit when the gs3 was first announced I thought it was the ugliest thing out there. Lately its been growing on me and I just want it very badly right now. I probably seen every unboxing/review video of it in youtube and I constantly check for updates on what the situation on this phone is. What makes matters worst is that i pre ordered this phone on Verizon so i have to wait longer then everyone else to get it. Im just hoping for a stroke of luck that some how The verizon model gets shipped out before the 9th. Anyways am I the only one like this?
i think the hype for this phone has been just so much a lot of people are feeling the same way...
im actually about to return my HTC Evo 4G LTE (which is an AWESOME phone), for putting in my pre-order for the sgs3
the removable, larger batter and the 2 GBs of RAM really have me pumped, plus a lot of cool extra features, gesture controls, etc make this a super exciting phone...
kegacide said:
i think the hype for this phone has been just so much a lot of people are feeling the same way...
im actually about to return my HTC Evo 4G LTE (which is an AWESOME phone), for putting in my pre-order for the sgs3
the removable, larger batter and the 2 GBs of RAM really have me pumped, plus a lot of cool extra features, gesture controls, etc make this a super exciting phone...
Click to expand...
Click to collapse
Exactly! lol and i think what sold me the most on this phone is the fact that the battery is gonna be way better then my galaxy nexus so i dont have to worry about it dying all the time. Also all of the other features are just amazing.
blackguy101 said:
I dont know what it is but for some reason I just REALLY want this phone right now. I have to admit when the gs3 was first announced I thought it was the ugliest thing out there. Lately its been growing on me and I just want it very badly right now. I probably seen every unboxing/review video of it in youtube and I constantly check for updates on what the situation on this phone is. What makes matters worst is that i pre ordered this phone on Verizon so i have to wait longer then everyone else to get it. Im just hoping for a stroke of luck that some how The verizon model gets shipped out before the 9th. Anyways am I the only one like this?
Click to expand...
Click to collapse
lol noooo you're not the only one. I've watched almost every video on youtube.. over and over and over again and finally someone shared a video of the Canadian version which is the same as the U.S. one which I will be getting on June 21st from tmobile I am too too excited! imma have to pay 600 somethin for it.. grrrr
hahaha same, im stalking this phone like a bieber fan.
Yea you're alone. I'm coming from an Evo 4G, and there have been some decent replacements, like the nexus, galaxy S II, but I've been stalking this phone since it was first annouced back before march. I'm with Sprint, so I'll have mine next week. You can live vicariously through us.
Waiting on a pre-order is worse than simply waiting for release in my opinion, since the money is already gone from my account, but no phone in hand. Reading about how much the international people are enjoying theirs already makes it even harder.
You are not alone. I am also very excited for the S3!!! Then again I have an X2 so really any phone is looking good to me right about now lol!
I'm pretty blown away by the specs of the S3 and if I don't have to pay full price for it, I'll probably get it. Does anyone know if I would still have to pay full retail price for the S3 if I upgrade my contract before the 28th and lock in another 2 years unlimited data?? On Verizion, obviously...
Sent from my DROID X2 using xda app-developers app
I am glad I am not the only one who feels this way. I think Samsung should start doing their press release events the day before release because making us wait this long is simply unfair. I am secretly hoping that my carrier will call me today and say 'we got a stack of phones in early, would you like to pick yours up early?' LOL. Seriously, I know once I have the phone a while the novelty will wear off a bit but I want it now. And its not like my SGS2 is not a good enough phone or won't hold me over for another year. Do we need help or are just simply victims of marketing?? haha
And now it looks like the Canadian release date has been increased another week to the 27th.
I can't wait either cuz I'm not rooting this evolte since its temp so I want my permanent gs3 yeah buddy.
I thought I was the only one... I thought this was the ugliest phone, but it some how has grown on me, a lot, like I haven't been this bad since the first iPhone came out (everyone was going crazy about it)... and the fact that I haven't seen any U.S variants is driving me nuts...
Lol same here, I almost bought the international version a few days ago to use on AT&T. *Patient running on low*
Im watchin youtube videos of the s3 on my evo lte drooling over the s3 lol
Sent from my EVO using XDA
Currently waiting for my S3 from Verizon also and going crazy but over the last couple days it seems that I'm phasing it out more and more. I was going crazy at first and now I'm just like whatever when it comes it comes especially with no solid release date, I've heard so many 6/28, 7/9, 7/10 all I know is that its pre ordered and I'll be in the first batch of shipments whenever it happens.
This is not just a phone - Galaxy Nexus
bmoreboy02 said:
Im watchin youtube videos of the s3 on my evo lte drooling over the s3 lol
Sent from my EVO using XDA
Click to expand...
Click to collapse
Rofl me too
Just a phone dude. And like all android phones that get rooted, you never find it perfect because you keep flashing and flashing until some other phone comes out and you feel the need tio get rid of the one you have.
I'm on here like 100+ times a day among every other site that I can find info. I even went and did a recon on a T-Mobile store to find the best tactical advantage for me to get my phone first. Crazy!
Sent from my SGH-T959 using xda premium
I'm anxious to get it, for sure, I just hope its worth the wait and lives up to the hype.
Sent from my MB865 using XDA App
I'm shopping for accessories already lol
916x10 said:
I'm anxious to get it, for sure, I just hope its worth the wait and lives up to the hype.
Sent from my MB865 using XDA App
Click to expand...
Click to collapse
Watch the review videos by phonedog the gs3 looks amazing.