RAZR won't turn on. Please help.. - Motorola Droid RAZR

So I went to bed last night after putting my phone on the charger. Woke up this morning and my phone was off with a white notification light, I tried to turn it on and nothing happened, I've tried different outlets, different cables, I've tried USB charging and using a car charger, each time it shows a white notification light and nothing else. No matter what I do the phone won't turn on. A hard reset did nothing. can someone please help? the phone is a gsm RAZR running 2.3.5. It's rooted but no other mods..
Sent from my A500 using xda premium

Just look @ here, seems you have to flash a new stock rom:
http://forum.xda-developers.com/showthread.php?p=23453478
Sliced by my Razr on Tapatalk

Edit : nevermind. I didn't read your entire post.
Sent from my DROID RAZR using XDA

zeidof said:
Just look @ here, seems you have to flash a new stock rom:
http://forum.xda-developers.com/showthread.php?p=23453478
Sliced by my Razr on Tapatalk
Click to expand...
Click to collapse
the problem with doing this is i cant get the phone into fastboot. The phone will literally do NOTHING except for the white light that comes on when i plug it in. RSD will not recognize that my phone is plugged in.
Any other suggestions? someone please help

Did you mean that the screen display nothing and the led light the color white? That always means that the screen is broken or something control the display was broken, try to contact the one who sell it to you.

If it was the screen wouldn't I still be able to force it into Fastboot using RAZR utility? Me and the seller have been in constant contact. He's been great!! I'll be sending the phone to Motorola tmw I guess. I hope that I don't have any problems with moto. I'm praying they fix it!!
Sent from my A500 using xda premium

I know , sorry I cant be of more help. I had something similar happen the other day while flashing a new Rom. Took me forever to get Rsd to recognize my phone. I eventually got back up. Some days suck lol. Just when you think you know what you are doing.

blueis300 said:
I know , sorry I cant be of more help. I had something similar happen the other day while flashing a new Rom. Took me forever to get Rsd to recognize my phone. I eventually got back up. Some days suck lol. Just when you think you know what you are doing.
Click to expand...
Click to collapse
If I was flashing a ROM I would be much happier because atleast I would have a clue about what happened. I was sleeping and the phone was on the wall charger. I've got the phone all packaged up for shipment to Motorola tmw. I really hope they fix it.
Not trying to start a war but that's what I loved about apple, as long as it was within 1 year of purchase, you could go to apple and get it fixed/replaced. Even if you bought it off someone else and not apple or a carrier. I didn't have any luck with HTC and my desire z.. Hopefully moto is more like Apple in the warranty dept. lol
Sent from my A500 using xda premium

Just thinking a tad (sad I know). I think what I did and dont know if it had any effect was uninstalled rsd,drivers etc.. I re installed and Rsd recognized. Think it was my usb drivers that got screwed somehow. I even went as far as too go into control panel of my computer which is win 7 and delete usb drivers and reinstall. Needless to say I went through alot and tried alot but got back up.

Related

im pretty sure i bricked my phone

when i was trying to flash a new SPL my phone powered off and now wont power on at all. if anybody can please help or give any advice please, please, please do so. any is appreciated!
This is going to be a stupid question, sorry. Have you removed the battery? If that doesn't work, and still wont turn on, then maybe try pushing the call and end button at the same time and hold for a few seconds. That may do something but not sure, this is the first I have heard of this problem.
thank you so much for replying! but yes, ive removed the battery and the sd card. i just tried holding the call and end button but nothing happened. i dont know if this is any help but when i connect the phone to the usb charger with the battery in it doesnt do anything, but when i connect the phone and usb battery-less and then insert the battery the charging light comes on. right now thats the only shred of hope i have...
Can you boot to recovery?
Sent from my nonsensikal froyo
no cant even do that
myerrod said:
no cant even do that
Click to expand...
Click to collapse
Well no recovery probably means bricked. Did you try booting in to the bootloader? I haven't done it in forever, I think its end+send+volume down
Sent from my nonsensikal froyo
i just tried that and nothing happened. im starting to believe im screwed
I did the same thing. Bricked. Call verizon and play dumb and get a replacement.
Sent from my FroyoEris using XDA App
im thinking about going to the store. but that little watermark sticker is pink. do you think thatll affect me getting a new phone in anyway?
If you have insurance just call tech support there transfer you to insurance and pay the 90$ and since out on new Eris may get a better phone my wife had Droid one dropped in water and had to go through insurance and they were out if new droids she got a brand new Droid 2.insurance sends new phones say dropped in lake and don't have phone anymore, worth a try
So when you connect your USB does the computer recognize anything? And does the phone light turn on even for a moment?
Sounds pretty bricked. Tell Verizon your phone just stopped turning on.
thanks for all the advice guys! i just got back from the vs and i got a "certified like new" eris. along with a cute little pink case for only 3 bucks.
and for future reference
we do not need 2 threads in 2 different locations for one single individual issuse
espically when its dev related
this is not androidforums
sorry about your phone

[Q] Bricked Thunderbolt? :(

This time I have really f***ed up guys. I really think this time I have actually bricked my Thunderbolt. I was on Bamf Remix 1.63 I believe and everything was running great. I was obviously rooted also. I was bored and decided to flash Protekks Battery Sipper Kernel. Right after I flashed it, the phone would not boot. I pulled the battery and booted up again and it got stuck in a boot loop. So after a few tries I finally got it to boot into the bootloader. I got into recovery and tried to flash a backup and it rebooted in the middle of restoring it. I tried that a few more times. I then let the battery die. Then I charged it up a lot and tried to power it on and got nothing. The screen will not even turn on. When plugged into my computer it sometimes vibrates and my computer detects it and then my computer makes the sound like it was disconnected. I think it is still stuck in the boot loop with the screen off though. BTW the charging light does light up when plugged in. I tried the stock and extended battery to make sure it was not a battery problem. I finally called up Verizon and after I told them it would not turn on he said he is shipping me a free replacement. I told them that after a OTA update the phone would not boot. He warned me that if there is any evidence that the phone was rooted or hacked, I would be charged the retail price for the phone. That is really the only thing I am scared of. Any help would be greatly appreciated!!! Sorry for the long post, I wanted to get in all the details that I could.
Thanks
Adam
Try putting it in download mode and flash back to gongerbread using odin
Sent from my GT-I9000 using XDA Premium App
srkoza said:
Try putting it in download mode and flash back to gongerbread using odin
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
Wtf? This isn't Samsung. OP do you bootloop in bootloader? I recommend you go to the irc and give them any info you can.. you will probably end up flashing a stock ruu through the bootloader but first go to irc.
Sent from my ThunderBolt using XDA Premium App
Thanks for the quick reply! How would I get into download mode. And I was on froyo before.. Shouldn't I download a froyo based rom?
Yeah I did not think we have Odin for HTC phones, and I already have the stock zip file on my MicroSD card but my screen will not turn on at all. I can not get into anything. Any advice?
Talk to jcase. Hopefully you have some adb knowledge.
Sent from my Thunderbolt using XDA Premium App
itsdubai said:
Yeah I did not think we have Odin for HTC phones, and I already have the stock zip file on my MicroSD card but my screen will not turn on at all. I can not get into anything. Any advice?
Click to expand...
Click to collapse
Go to irc.. someone with actual Dev experience can help you there try #thunderbolt
Sent from my ThunderBolt using XDA Premium App
OK thanks for the replies. Do you think the Verizon warranty center people will actually go to the trouble of getting it to work and then charge me full retail for a new one if they see it is rooted. I already have the stock zip on the SD card so when it does boot up, it will return everything to stock. I have read online that some people have been charged retail because there phones have been rooted but most of them have gotten away with with it..
itsdubai said:
OK thanks for the replies. Do you think the Verizon warranty center people will actually go to the trouble of getting it to work and then charge me full retail for a new one if they see it is rooted. I already have the stock zip on the SD card so when it does boot up, it will return everything to stock. I have read online that some people have been charged retail because there phones have been rooted but most of them have gotten away with with it..
Click to expand...
Click to collapse
I think you're almost certainly fine. It's a lot of work and time for big red over one phone. Plus, your etf is less expensive than a replacement device
Sent from my Thunderbolt using XDA Premium App
thanks for the response man. etf= early termination fee? I might not have said in my original post but they are sending me a free replacement device. The rep on the phone specifically said that if they find my phone to be rooted or hacked, that I will be charged around 629$ for the refurb replacement. I really cannot afford that (
Call back and tell em you accidentally dropped it out of moving vehicle and that it was run over 5 times...and that it was raining outside. Then pay your deductible.
ddgarcia05 said:
Call back and tell em you accidentally dropped it out of moving vehicle and that it was run over 5 times...and that it was raining outside. Then pay your deductible.
Click to expand...
Click to collapse
I decided that if I ever bricked, that I'd post on here asking what horrible things I should do previous to sending it in to get a replacement. Then post pics. XD
Sent from my Thunderbolt using XDA Premium App
Please check out this thread when you get a moment, might help the community and we would greatly appreciate it.
http://forum.xda-developers.com/showthread.php?t=1130407
Sent from my ADR6400L using XDA App
I got out of a bootloop on my friend's Insipre 4G (which is very similar to the TB) by mounting the microSD on my computer, and then putting a stock ROM on it. I had to rename the stock ROM PG98IMG (PG05IMG on Thunderbolt), and flash it through the bootloader, but it did work.
Thanks for the post man but the Thunderbolt does not show any signs of life at all besides the flashing orange LED at the top blinking and the computer detecting it on and off every 5 minutes. The stock zip is already on the SD card so when it finally boots up it will flash and hopefully Verizon won't charge me out the @ss for a replacement.
powered on! for a second...
UPDATE: I just had it hooked up to my laptop and it booted on the the white HTC screen and I almost had a heart attaack :O but then it powered off and wont come back on. FML
itsdubai said:
UPDATE: I just had it hooked up to my laptop and it booted on the the white HTC screen and I almost had a heart attaack :O but then it powered off and wont come back on. FML
Click to expand...
Click to collapse
how long have you had your phone and what hardware revision was it? did you try to run the RUU yet?
i think some people just got a batch of faulty phones because this doesn't seem to affect many.
I highly doubt verizon is going to receive your broken phone and boot it up and it will magically work. The only way it will auto-update is if they boot it into HBOOT. If they somehow just power it on it won't automatically apply anything. Keep that in mind. But I really wouldn't worry too much about it. If they charge you call them and tell them wtf I wasn't rooted. I don't even know what that means lol.
I have had the phone since the very first days it was released. Another slight annoying thing I have had happening prior is the glue on the screen has not been holding it down very well and and I can easily get a nail under it. And it wont let me do anything. I have a Droid X as a backup for now but I miss my beast
itsdubai said:
I have had the phone since the very first days it was released. Another slight annoying thing I have had happening prior is the glue on the screen has not been holding it down very well and and I can easily get a nail under it. And it wont let me do anything. I have a Droid X as a backup for now but I miss my beast
Click to expand...
Click to collapse
that's what im starting to think as htc has since released a revision 2 thunderbolt. i know as i just bought mine a few weeks ago. im wondering if the faulty phones were version 1 phones and have since been fixed. i also do not experience the high battery drain most of you guys do either.

[Q] Droid x2 suddenly going crazy with its screen

Hi.
I was flashing my phone back to stock gingerbread and after doing some verification and stuff my phone just went crazy.
The touchscreen clicks on everything by itself, sometimes it's so hard to unlock the pattern.
The screen is clean, nothing on it, nothing went inside the phone.
flashing back to any other ROMs wont work so im assuming that it's the hardware problem.
I was going to go to the verizon retail center and ask for the exchange but I already made an exchange from tbolt to x2, and now I'm wondering if I can get my phone exchanged for the malfunctioning.
Or any way that I can get this thing back to normal.
Thank you.
I'm sure that as long as you can reproduce the issue they won't have a problem replacing it with another X2. Just make sure you SBF before you make the exchange.
Well that's the thing.
It wont show up on rsd lite 5.3.1 with PC mode and USB debugging on.
------------------------------------------------------------------------------------
i factory reseted by using the recovery mode. This is really annoying and driving me nuts.
As long as it's on stock firmware and SU isn't there or anything that requires root you should be okay.
Alright. Thanks for the comment!
stevebizkit said:
Well that's the thing.
It wont show up on rsd lite 5.3.1 with PC mode and USB debugging on.
------------------------------------------------------------------------------------
i factory reseted by using the recovery mode. This is really annoying and driving me nuts.
Click to expand...
Click to collapse
if youre trying to sbf you have to put it on rsd mode...power off the phone hold power and volume up till it flashes and it should say ready for rsd protocol or whatever, from there plug it in to the computer and it should recognize it.
Mine was doing the same thing,only it was a random ocurrence throughout the day for like two weeks and it only happened in the middle left of the screen,flashed back to stock still happened then it just stopped doing it,weird
Sent from my DROID X2 using XDA App
mine does this on the atrix rom but once I sbf back to GB it works fine.
Had this happen to me one time. I accidentally flash back a nandroid of a froyo backup. I was running P3's Pre-GB at the time, phone went crazy. SBF fixed everything, I was S***ing bricks when it happened though... lol
It also happened to me too. Bit it went away after I started to mess with flashing stuff to the phone like themes. It sucked, I thought I messed something up bad haha.
Sent from my DROID X2 using XDA App
Mr_GreenJeans said:
Had this happen to me one time. I accidentally flash back a nandroid of a froyo backup. I was running P3's Pre-GB at the time, phone went crazy. SBF fixed everything, I was S***ing bricks when it happened though... lol
Click to expand...
Click to collapse
BEST description for what was happening lol. Bricks are hard coming out lol
btw..
any new news on ya nandroid problem greenjeans? I mean MR greenjeans ..r u from the same area as me? Near claymont boothwyn Philadelphia etc....sorry for off subject...looking for the small world lol
I have had this happen several times when flashing. Just SBF back, wipe all data and cache and start over. It will go away! It seems it happened more when I took short cuts or flat out forgot a step, but it always went away after a clean instal. Hope that helps...
same here.... i do the sbf and a wipe (3X) and it always comes back for me
Sounds like you need an exorcism!
My wife's DInc had was also possessed. With her's it was a faulty digitizer and is a problem with many DInc.
More directly related, my DX2 does this about every day at some point. I'm running Eclipse v.6 FWIW. It seems to be a software problem as I can just turn off the screen and it goes away.
This happens to me on my DX2 with some ROMs but only when the phone is plugged in to the charger or the USB cable... Unplug it and it goes away... Really random... I have thought about taking it in but cant remember if it does it on stock unrooted or not... Might give it a try this weekend and if it does I may just get it replaced.....
It works fine after SBFing to stock GB.
lol i thought i f***ed up something bad haha
I might just keep using this GB until the eclipse .6 gets fixed up or something
Well I'm currently on .7 rc1 eclipse and its the best rom I've tried yet... And I've tried a lot lol
Sent from my DROID X2 using xda premium
DAG425 said:
This happens to me on my DX2 with some ROMs but only when the phone is plugged in to the charger or the USB cable... Unplug it and it goes away... Really random... I have thought about taking it in but cant remember if it does it on stock unrooted or not... Might give it a try this weekend and if it does I may just get it replaced.....
Click to expand...
Click to collapse
mine was still acting weird after restoring with the backup i made with stock froyo.
It's fine after deleting all the data/cache in the device and flashing stock GB.
you should just give it a try. This problem just seems so random
DAG425 said:
This happens to me on my DX2 with some ROMs but only when the phone is plugged in to the charger or the USB cable... Unplug it and it goes away... Really random... I have thought about taking it in but cant remember if it does it on stock unrooted or not... Might give it a try this weekend and if it does I may just get it replaced.....
Click to expand...
Click to collapse
I have heard that if the wrong voltage is coming through the charger it can make it go nuts like that which can be pretty bad for ur phone.
Are u using the stock x2 charger or a replacement of some kind?
Mine says output 5.1Volts (850mA)
ashclepdia said:
I have heard that if the wrong voltage is coming through the charger it can make it go nuts like that which can be pretty bad for ur phone.
Are u using the stock x2 charger or a replacement of some kind?
Mine says output 5.1Volts (850mA)
Click to expand...
Click to collapse
Im using the rocketfish wall charger for the DroidX so I would assume it should be fine... But the voltage is interesting because it happens when the phone is plugged into my pc or my lappy also..... and that is using the stock USB cable... If it were more frequent and on all ROMs including stock I would have had it replaced already... I'll check the voltage on that rocketfish wall charger with the stock moto one and see when I get off work later....

[Q] RSDLite AP Fastboot

For some reason, when I go to flash a file in RSDLite 5.6, everything works until the program puts it into AP Fastboot. The program isn't able to recognize my phone and ends up displaying "The phone failed to switch to fastboot mode."
Any ideas?
Thanks!
Extra info - Win7 64x machine
I am having the same exact problem!! i was about to post a new thread when i found this.... hope someone can chime in and give us a heads up.
my problem is that i can only get windows to recognize my razr in bp flash SBF mode. it will not recognize my razr while in AP fastboot mode. no matter how many times i've tried. i have successfully flashed an sbf before.
since then i have removed and re downloaded the drivers just to be sure that i have the correct ones. thought it might be a usb cable so i switched it out along with multiple ports on the comp. i have no idea.
don't know if this helps but the only bootstrap i could use prior to bootlooping was razrbootstrap. cwmonboot would not work no matter what (which i had working once also) and i came from arctic rom where i also lost usb mode while booted. no options at all to connect to pc. thought that might have something to do with it.
i really hope this helps someone to point us in the right direction. if i don't find anything out tonight i am going to take it to verizon. thank you guys for all that you do!!
Kalvin
What a lengthy post haha. I think the problem may be that I was using my 64x laptop. Switched to my moms 32 and its made it much farther so far. *fingers crossed
Sent from my ADR6300 using xda premium
It was just about done, and I guess the battery got too low.....I'm screwed. It says it cant transfer because the battery is too low. Now im stuck in ap fastboot...
figured out my problem..... it wouldnt recognize my razr while in AP fastboot mode all because of me using a different cable. make sure you use the cable that came with the phone!! I thought i had the new cable but i was using an old one.
what a relief!! so that was my problem. if anyone experiences the same thing you know what to look for.
thanks XDA for somewhere to go to when i have a problem like this tho lol.
also have you tried to boot into AP fastboot then just hit the power button once. should just turn off the phone so that you can charge it on the wall charger for a while.
amberkalvin said:
figured out my problem..... it wouldnt recognize my razr while in AP fastboot mode all because of me using a different cable. make sure you use the cable that came with the phone!! I thought i had the new cable but i was using an old one.
what a relief!! so that was my problem. if anyone experiences the same thing you know what to look for.
thanks XDA for somewhere to go to when i have a problem like this tho lol.
also have you tried to boot into AP fastboot then just hit the power button once. should just turn off the phone so that you can charge it on the wall charger for a while.
Click to expand...
Click to collapse
I'm seriously about to lose it. Since it made it partially through the process, my phones soft bricked. It doesn't charge. I need a factory cable.
Sent from my ADR6300 using xda premium
jimbub said:
I'm seriously about to lose it. Since it made it partially through the process, my phones soft bricked. It doesn't charge. I need a factory cable.
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
Sorry to hear that, thankfully there's an easy mod if you have a sacrificial microUSB cable: http://forum.xda-developers.com/showthread.php?t=1403100
Sent from my XT910 using xda premium
onslaught86 said:
Sorry to hear that, thankfully there's an easy mod if you have a sacrificial microUSB cable: http://forum.xda-developers.com/showthread.php?t=1403100
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Ive seen it... I sadly dont own a soldering iron. I might try and bs it..... hopefully I don't blow anything up.
jimbub said:
Ive seen it... I sadly dont own a soldering iron. I might try and bs it..... hopefully I don't blow anything up.
Click to expand...
Click to collapse
Was hoping these were in stock, might be worth contacting them:
http://shop.teamblackhat.info/Factory-style-programming-cable-for-Motorola-FactCable.htm
Bought one a while back just in case.
Good luck getting it to charge!
WVULTRA said:
Was hoping these were in stock, might be worth contacting them:
http://shop.teamblackhat.info/Factory-style-programming-cable-for-Motorola-FactCable.htm
Bought one a while back just in case.
Good luck getting it to charge!
Click to expand...
Click to collapse
Been there too :/ Decided to contact them. Hopefully they get back to me! I will most likely take it to verizon though. Are they good about their warrenties?
jimbub said:
Been there too :/ Decided to contact them. Hopefully they get back to me! I will most likely take it to verizon though. Are they good about their warrenties?
Click to expand...
Click to collapse
I went through a situation of FCs with my first Razr that VZW nor Moto could diagnose, and local Verizon replaced it with no questions asked. But I'd only had it for 9 days. Was told VZW replacement period was 14 days; but I never confirmed it.
I was able to unroot/factory reset though before taking it in. Your's might be questionable unless you have a good relationship with the VZW dealer.
IMO, if your way past any warranty period, I'd hold out for a factory cable or get someone experienced to build you one via the post above.
Good luck!
WVULTRA said:
I went through a situation of FCs with my first Razr that VZW nor Moto could diagnose, and local Verizon replaced it with no questions asked. But I'd only had it for 9 days. Was told VZW replacement period was 14 days; but I never confirmed it.
I was able to unroot/factory reset though before taking it in. Your's might be questionable unless you have a good relationship with the VZW dealer.
IMO, if your way past any warranty period, I'd hold out for a factory cable or get someone experienced to build you one via the post above.
Good luck!
Click to expand...
Click to collapse
I'd be willing to buy one from anybody on here.
Did you ever figure anything out? Or Try charging the way I suggested?
Sent from my DROID RAZR using XDA App
amberkalvin said:
Did you ever figure anything out? Or Try charging the way I suggested?
Sent from my DROID RAZR using XDA App
Click to expand...
Click to collapse
Well, this morning my dad took it in (since it was his) and switched back over to his blackberry. Verizon was nice enough to overnight him a replacement my conscience is clear for exams
Sent from my ADR6300 using xda premium
not if you've rooted, that voids the warranty & gives them an excuse to hide their corporate heajs in the sand, & force people to do without a full system backup b/c they don't have root…
also, it saves them fm having to support all the difftroms, patches, etc.

Bricked myself

I bricked my Note, I was flashing cwm based recovery when it hung, screen went black and sat there for about 15 minutes before I decided to do the dumb thing of pulling the battery. Now it won't turn on, but there's good news! I hope. I get a driver sound and error when plugging it in, so it is recognizable. When checking Computer Management, I show a QHUSB_DLOAD under Other but the phone won't connect at all. Any ideas?
Have you tried putting it in download mode and see if Odin recognizes it?
Sent from my GALAXY NOTE LTE
On my vibrant and my behold 2 (both Samsung devices)
I took out the battery and plugged the USB in while holding the buttons for dl mode and it would get out of the soft brick. Once it goes into dl mode, pop the battery in, Odin should recognize it, and flash away.
Don't know if it will work, but it sounds like you didn't hard brick it
Sent from my Galaxy Note with Tapatalk.
Double Post...
It won't turn on to get into DL mode. I tried to see if Odin would see it but nope. I was hoping there was another driver to allow it to see it.
Thanks for the idea, it didn't boot though. It tries, it makes the sound of the USB being inserted but then makes the error sound for failed drivers. I wouldn't think it's a hard brick either, but even my JIG won't get it to boot.
i had a hard brick after flashing a kernel. not sure what the problem was but it wouldnt go into download mode, so i pulled the battery for about 5 minutes and it went into download mode and odin recognized my phone.
Would the phone turn on? I'll give it a try. I've left it out for 30 seconds and that didn't work, I'll let it go longer.
http://tinyurl.com/6vlc92p
Dacian said:
Would the phone turn on? I'll give it a try. I've left it out for 30 seconds and that didn't work, I'll let it go longer.
Click to expand...
Click to collapse
Mine wouldnt turn on when i did a battery pull quickly, But after i left mine out it went into download mode, at this point trying anything is better than nothing. hope it works out for you
I left it out for awhile, I think I'll see if Best Buy will give me a new phone tomorrow. I just found a thread on the other note side that had this same issue, he ended up not being able to fix it too. Thanks for trying to help though, it's what makes XDA what it is.
Dacian said:
I left it out for awhile, I think I'll see if Best Buy will give me a new phone tomorrow. I just found a thread on the other note side that had this same issue, he ended up not being able to fix it too. Thanks for trying to help though, it's what makes XDA what it is.
Click to expand...
Click to collapse
just take back to best buy and tell them that the phone won't come on, do not tell them that you did anything just tell them you had your phone on the charger over night and it wouldnt come on in the morning. i hope you more time left on your thirty days i did that a lot of time lol.
Sent from my Unlocked SAMSUNG-SGH-I717 using T-MOBILE-HACK for 3G/4G data-xda premium
xpprofessional1 said:
just take back to best buy and tell them that the phone won't come on, do not tell them that you did anything just tell them you had your phone on the charger over night and it wouldnt come on in the morning. i hope you more time left on your thirty days i did that a lot of time lol.
Sent from my Unlocked SAMSUNG-SGH-I717 using T-MOBILE-HACK for 3G/4G data-xda premium
Click to expand...
Click to collapse
That's what I planned on doing. lol. If nothing else, I could sign up for their black tie program, come back monday during my lunch and get it swapped then and they could say nothing about it.
An update on the situation, I left the battery out of the phone overnight and tested it when I woke up, nothing. So I took the phone to BB and they said they wouldn't take it back unless I wanted to spend $170 to replace it. I took it to AT&T and they did everything they thought would get it to work, it wouldn't naturally, so they warrantied it and I have a new one coming in a few days.
Radioshack insurance way better then crapy bestbuy. Which is why i buy mine there and att deductiables to high when u use their insurance
Sent from my SAMSUNG-SGH-I717 using Tapatalk
rboone18 said:
Radioshack insurance way better then crapy bestbuy. Which is why i buy mine there and att deductiables to high when u use their insurance
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Ive never heard of anyone getting radioshacks insurance and I sell phones. A quick google search on their protection showed class action suits against them for misrepresenting their protection. Oh and it's more expesive them best buys lol
And to the OP, you could have also done the monthly best buy protection instead of the 170 2 year plan, they could have also replaced it under manufacturers warranty for your situation. I hate when people work for the same company as me and are uneducated at their jobs.
Glad all is well but for future reference what should you have done? I mean, if i flash something and it goes wrong, the first thing I'd do would be pull the battery. What should we do?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
nash2000 said:
Glad all is well but for future reference what should you have done? I mean, if i flash something and it goes wrong, the first thing I'd do would be pull the battery. What should we do?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
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I was wondering about that also. I just want to know so I won't do the same thing. I'm glad the OP got it straightened out.
thunderkiss65 said:
i had a hard brick after flashing a kernel. not sure what the problem was but it wouldnt go into download mode, so i pulled the battery for about 5 minutes and it went into download mode and odin recognized my phone.
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If you were hard bricked, your phone wouldn't have booted. A hard brick is a permanent thing. What you had was a soft brick.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Dacian said:
I left it out for awhile, I think I'll see if Best Buy will give me a new phone tomorrow. I just found a thread on the other note side that had this same issue, he ended up not being able to fix it too. Thanks for trying to help though, it's what makes XDA what it is.
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Best Buy is pretty good about exchanges. Whatever you do, DON'T tell them what you did. Just say your phone got really hot, froze, and wouldn't turn back on again.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
Dacian said:
An update on the situation, I left the battery out of the phone overnight and tested it when I woke up, nothing. So I took the phone to BB and they said they wouldn't take it back unless I wanted to spend $170 to replace it. I took it to AT&T and they did everything they thought would get it to work, it wouldn't naturally, so they warrantied it and I have a new one coming in a few days.
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Good to hear!! Glad you got everything worked out.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.

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