[Q] Atrix goes to sleep and won't respond - Atrix 4G Q&A, Help & Troubleshooting

I have an Atrix 4G with is unlocked and is running the stock rom, 2.3.4, 4.5.91.
About twice a day, I will try to unlock the phone and it will not respond. I press the power button and the screen just stays black. I'll pull the battery and the phone will be fine for a day or a day and a half, but then it does it again. It isn't anything critical, just kind of a pain, and I have not been to be able to find one definitive solution to this anywhere.
Does anyone else here have this problem, and more importantly, does anyone have a solution?

Mine does sort of the same thing. When I hit the power button to wake it, it won't do anything. Sometimes I'll have to push it 2-3 times before it finally wakes.

Try deleting the user cache (factory reset).
but take a backup of your data and apps first (use Titanium backup)

Ok first of all if ur asking a question then u should ask in Q&A section and 2nd provide more info e.g. rom kernel radio etc.
and about answering the question i am assuming ur on CM7 Atrix Ba2tF build so just flash the latest weekely and most of ur problems including sleep of death will be gone.
and before that when this problem happens look closely at the censor at the top right of screen if its glowing red then its promity sensor issue (latest weekely will fix it)
and if not then again little more info would be required e.g overclocking and undervolting if yes then settings. some times undervolting cause random reboot and some times shutdowns.

Thanks for the suggestions guys. I'll try them when I get a second and get back to you.

Njl6705 said:
Thanks for the suggestions guys. I'll try them when I get a second and get back to you.
Click to expand...
Click to collapse
so, any luck?

Sorry, just got back from a trip. Actually, I swapped out my off brand 32gb microsd card with a 64gb sandisk MicroSDXC card, and the sleep of death seems to have gone away (knock on wood). Thanks again guys.

Related

[Q] Random Reboots?

Have you guys ever experienced your x10 randomly restarting itself? Sometimes when I'm talking on the phone or just have my phone lying on my bed, it just restarts itself. I doesn't bother me too much since it isn't that frequent, but it pisses me off when it does restarts while I am on the phone...
Does anyone know why it does this and how it can be prevented?
Hi shukla,
I've got exactly the same problem! Which firmware is on your phone? I've got the 026 on my X10i. I think it's the firmware or the new root method?!
If I'll find some time this week I would like to try some things out...Some other experienced that problems, too?
Regards,
Martin
I've had random reboots as well running 26 firmware (using the 3 step root method) thankfully never during a call last time was while in Toronto this past Saturday taking pictures with Vignette.
I'm on 024 (rooted).
I think I was wrong with my thoughts. Today I've read a lot about our problem with rebooting. Seems it is the Sony backup application. It is randomly accessing the SIM card and thats the reason why our phones crashes. Right now I am going to flash my phone again. I'll tell you some more details after flashing is done.
Ok, well it's not easy to fix that problem. Yesterday I flashed my X10 about 6 times. With original SEUS firmware and the problem still appears. Then I flashed with 026 debranded firmware. After that I rooted my phone with the doshaska.net method. After that I removed the restore/backup app from /system/app. The problem still appears till now - but not so often. In fact, I had reboots every minute, so my phone didn't came up. I really don't have a clue why it happen. Someone else got an idea?
Regards ,
Martin
The only way I could stop mine from rebooting was to remove SetCPU. Are you using it? If so, feeze it or remove it and see how it goes. I do have another problem now with the damn screen not sleeping unless i push the power button! Oh well, the joy of fiddling
Nothing out of the usual battery dain yet. I am running the branded Dutch t- mobile firmware. I'm going to root it soon.
Sent from my X10i using XDA App
need help please
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks
gitin said:
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks
Click to expand...
Click to collapse
alright i found the solution myself...this post is just to help others
flashing did not solve my problem at all, through SEUS or rooting method nope the problem didn't go
finally i removed my memory card and everything was fine
some things on memory card could cause reboot during calls or randomly, next time try formatting your memory card
hope it help someone
cheers!
luv my x10 though i ve also got iphone but i ve never looked back
Just curious, how hot is everyone's phone when it reboots? I've noticed my x10 doing the same when its running a little warm. It usually starts acting up when it's over 105 degrees Fahrenheit.
Sent from my HTC Desire using Tapatalk
Gitin thx..it looks much better now, however yeasterday I was carrying my x10(still with no memory card in it) in the pocket, it got pretty hot (most probably over 38 degrees) and it turned into this rebooting "mode"..finally I left battery for 20 minutes in cold place..x10 got back to normal..I think that random reboots are the matter of memory card issue (You have solved this problem) or/and overheating of battery - still couldnt find any clue how to ease this pain but read somewhere that Froyo for x10 will have this problem taken care of..
i think ( depends on my experiences) the telephone need to reboot coz one applications from SD card want to launch (send or receive) some commands from or to internal (built in memory).
that's means this applications needs to move temporary to internal memory just to execute this command so absolutely android system will restart to create virtual memory to this application to let it runs correctly
first it's better to remove backup/restore programs or make its runs manually, if you have another software need to save data to SD memory ,remove it.
it's better to launch applications directly from internal memory to win the time and performance but At the expense of the memory size
ps: all that explanations depend on the framework version.
sorry for complex explain but i don't have easy way to explain this problems
i suddenly have it now to, first every hour, now every 5 minutes, my phone won't start up anymore
sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!
zbyslove said:
sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!
Click to expand...
Click to collapse
i too am hanging on for the 2.1 update to hope it solves the problem. I've a feeling there's going to be a lot of x10s going into SE for a service though when it is released and doesn't solve the problem!
I'm not 100% but is this problem the entire phone powering down, or just the connection to your network, mine just loses its network connection and then connects again, over and over ........
there's nothing 2.1 update will do
as our phone was working fine when v bought it, its completely a hardware fault
ok do this...
1.take out sim
2.format ur memory card
3.repair through SEUS or root process watever..
4.turn on ur x10 without sim and leaving formatted card inside
it will still give u hard time u can try putting some video on ur memory card and try to play it few times, ur x10 will turn off and wont turn on until u take out battery for few seconds or take ur x10 in front of Air-Conditioner
as someone suggested in rooting thread to keep ur x10 in front of air-conditioner if u get errors while rooting or if rooting process stucks in middle
the same thing applies in our case...try using ur phone in front of A-Con it wont turn off
i tried with a new battery ...still the same
as i ve been repairing mobile phone from last 5 years, i opened my x10, took out the motherboard, took out all plates over IC's, cpu and cleaned it with acetone properly and heated cpu and whole board with Hot Air Gun...everybody who repairs mobile phones knows what i am talking about
still its the same....
still i am not saying i know everything, anybody knows what the problem is and suggest the overcome is most welcome
nxt few months gonna b really cold at my place...i definitely think i'll notice a difference as its really hot these days which is causing my x10 to die
I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.
mine won't even work anymore..once per every 20 or 30 times and than it turns off itself very quick..I can't recharge battery, nothing..really hope that 2.1 will help somehow..I am thinking of getting back to very first soft that x10 was launched with..seriously I am sickin tired with that ****..
naplesbill said:
I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.
Click to expand...
Click to collapse
Hi, I have an AT&T X10 and wonder what you debranded your phone to? I debranded mine about a week after I got it to R2BA026 Latin America and never had any issue with rebooting.
Aside from needing to power off the phone to check for software updates (two weeks ago of course ) my phone has been up for +358 hours without an issue, and that's with installing the AmbientTime home screen several days ago.

[Q] Problem: screen turns off (and sometimes turn back on with high brightness)

I've searched the forum but I didn't see a similar issue.
My phone is new, I bought it a few days ago and it came with 2.2.1 froyo.
As a xda user, I started to search for roms and decided to try the CodeROM v2x-2b.
I flashed KPN and then the CodeROM. The flashing process ran without problems.
The system is running well except for 2 problems:
One of the problems is that when I'm using the phone, sometimes it's screen turns off. Sometimes it turns on after a moment, with a very high bright level. Other times it just remains off.
In both cases I must press the power button twice (as I was locking and unlocking the phone) and it comes back in lock screen (wich means the system doesn't freeze, it's just a screen issue).
Sometimes it happens quite often, sometimes it takes a while to happen.
I flashed Gls-mt-ROM today but the problem continues. For me, it indicates it's not a Rom problem.
The other problem I'm still gonna research a little more before posting here.
Does someone have a clue about what can this problem be?
Edit:
I reflashed CodeRom with the brazilian modem file from this thread.
Until now, seems to solved the screen problem. Seem to solved other 2 problems too (GPS and wifi).
I can't figure how screen and modem are connected.
Does this information make any sense?
--
Sorry about my English.
alexzon said:
I've searched the forum but I didn't see a similar issue.
My phone is new, I bought it a few days ago and it came with 2.2.1 froyo.
As a xda user, I started to search for roms and decided to try the CodeROM v2x-2b.
I flashed KPN and then the CodeROM. The flashing process ran without problems.
The system is running well except for 2 problems:
One of the problems is that when I'm using the phone, sometimes it's screen turns off. Sometimes it turns on after a moment, with a very high bright level. Other times it just remains off.
In both cases I must press the power button twice (as I was locking and unlocking the phone) and it comes back in lock screen (wich means the system doesn't freeze, it's just a screen issue).
Sometimes it happens quite often, sometimes it takes a while to happen.
I flashed Gls-mt-ROM today but the problem continues. For me, it indicates it's not a Rom problem.
The other problem I'm still gonna research a little more before posting here.
Does someone have a clue about what can this problem be?
--
Sorry about my English.
Click to expand...
Click to collapse
Hey!
Dose you done the WIPE? Factory settings?
CHEERS!
casiocas said:
Dose you done the WIPE? Factory settings?
Click to expand...
Click to collapse
Yes.
I think I did it before and after flashing the CodeROM (the tutorial was saying to do so) and before flashing the Gls-mt-Rom.
I don't think doing it again will solve the problem. Should I think that?

Screen locks up and freezes then reboots

My phone keeps locking up and freezing and then rebooting. Or sometimes it wont reboot and then I have to pull the battery out. Basically what happens is I'll be surfing facebook or even using google maps and what will happen is the phone will freeze/lock up and you'll see a line of distorted pixels and the phone becomes unresponsive after that. You can't push any buttons it wont respond to anything. It either then stays on that screen and then reboots itself after a moment or it just will stay lit up on the screen you were on or it will just go black and become unresponsive. You can plug it in it wont charge it wont turn on or anything. The only way to get it back on is pull the battery and start it up again.
Weird mentions: If I try to start it up right after it's had the lock/freeze it will do it again almost immediately. It will load and right as it gets to the home screen it locks up again. I usually have to wait a little bit and then I can start it and then I can use my phone. But if I try to do to much on it, like running google maps while using navigation (Like keeping the screen on all the time) the phone is gunna lock up and freeze. But if I push the power button while it's running that app it wont lock up and freeze.
Thoughts: I dunno if it has to do with the processor and if it works too much it locks up and freezes and causes the phone to crash or if it's a heat issue.
I have an HTC Amaze 4g Phone rooted, S-OFF running EnergyROM ICS 4.0.3
I have formatted it several times, re-installed the ROM and still getting the same freezes/lock ups. Any suggestions would be awesome! Also if I can help clarify anything or provide more information for you lemme know! Thanks so much for taking the time to read all this mess and help me out!
Sounds like you did almost everything to eliminate the possibility of a software problem. If you're still under warranty, I'd say get a new one =)
Have you tried to format the SD card? I've had the same issue and that's how I solved it.
Another option is to get a new battery
Enviado desde mi HTC Amaze 4G
Gurpe said:
Have you tried to format the SD card? I've had the same issue and that's how I solved it.
Another option is to get a new battery
Enviado desde mi HTC Amaze 4G
Click to expand...
Click to collapse
That's what I was thinking because when it does lock up and freeze like that the battery will lose 20% to 30% of power from that one freeze. I could be at 100% battery power and then that the phone glitches like that then I lose that much battery power? Yeah I'm gunna try and get a new one.
have you tried any other roms? have you upgraded your kernel?
Try to go in steps and stop where it fixes the problem. It happened to my sensation when I really tried to mess up with system files. For me it got fixed on step 2
0.5) Make backup of storages on computer and take out external memory card
1-) Flash the stock ruu (use search in development thread) reboot
2-) format internal storage
3-) it might be hardware issue, depending on your warranty, you might get it fixed by HTC/t-mobile.
Try the methods 0-2 at-least
Sent from my HTC_Amaze_4G using xda premium
ahmedreaz17 said:
Try to go in steps and stop where it fixes the problem. It happened to my sensation when I really tried to mess up with system files. For me it got fixed on step 2
0.5) Make backup of storages on computer and take out external memory card
1-) Flash the stock ruu (use search in development thread) reboot
2-) format internal storage
3-) it might be hardware issue, depending on your warranty, you might get it fixed by HTC/t-mobile.
Try the methods 0-2 at-least
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I think it's the hardware. Because when I'm in recovery it freezes even in there. I even put in the new battery I bought and I'm still getting those random lock ups. I even took out the SD card for safe measure to make sure it wasn't that.
I would back everything up, do a complete wipe, flash a stock RUU and then see if it happens. Or take the easy way out and call your carrier for a replacement. If you have T-Mobile, they're pretty awesome and quick about replacements.
Call T-Mobile for a replacement..
Its a memory parity error on either the GPU or CPU... yes it is heat related, hence an almost instant lock up on warm reboot.
Sent from my Jelly Bean infused SGH-I997 Infuse!
I just had to do a warranty return on a completely stock unit to T-Mobile for this very issue. Identical symptoms to OP. Phone seemed to behave normally if little was done to it, but streaming any sort of data could get it to hard lock pretty quick. I was assuming it was a bad memory chip somewhere.
I had a similar issue. Different battery. No problems now.

[Q] Major screen issue

Hello.
First of all, I've been running CM7, having used CM9 for a while and decided it's not for our phones yet. My X10MP has been working fine.
Today, I tried to move some apps to the SD card. When I did so, one in particular, a GPS app, TMN Drive, got stuck and when I picked my phone up and pressed the unlock button. Nothing happened. It seemed to have shut down. So I took out the battery and tried it again.
Now I'm aware of the issue... Once the screen shuts down to lock the phone, it doesn't come back on. I know this because I have unlocked the screen (with it off) and messed with the volume buttons and heard the volume beep.
The first time this happened, the battery got quite hot. I flashed the ROM again, figuring something had botched up. It's still acting up when it's time to show me the unlock screen. I have removed the SD card, just in case, to check if it had anything to do with this issue, but the ROM doesn't start without an SD card (completely forgot).
What do you think might have caused this? I'd like to format the card only if necessary. Could it be a kernel issue?
Thanks
Az
Sorry that my answer doesn't help you very much:
1)Hasn't ever happened to me
2)The Rom starts WITHOUT a Micro SD,the kernel doesnt.So,try booting until MiniCM7 logo with micro sd and then remove it.
3)Are you sure you flashed nAa-14 & MiniCM7-2.2.1?Cause I did yesterday and this crazy thing hasn't happened to me.
Ah, sorry, I knew there was an SD issue, mixed up components a bit, thank you.
Well, I just tried your second suggestion, and the issue is gone. Maybe something did really get screwed up? Anyway, I'll try to take as many files as I can from the card and wipe it clean. That should solve it.
I'm still on nAa-13, haven't been here for a while. I didn't reflash the kernel, just the ROM, Gapps and keyboard (I believe it's your file, actually). It's a nice excuse to update everything, I guess.
Thank you very much!

[Q] Wifi acting weird

For the past week or so the wifi radio on my phone has been acting up. Once or twice a day it will start to constantly cycle on and off. If I manually turn it off while it's in the "on" phase, it usually stays off. But when I go to turn it back on it just goes back into the loop, even if I wait an hour. The only way to fix it is to reset the phone, sometimes more than once (hard reset holding power and volume up). I rooted my phone over a month ago and haven't done anything else root-related since (no ROMs, mods, not even deodex). I did install AdAway, but that was at the time I rooted it and this just started happening. Not sure what could be causing this or if I just need to contact Verizon for a replacement.
Wifi cycling
Spaded21 said:
For the past week or so the wifi radio on my phone has been acting up. Once or twice a day it will start to constantly cycle on and off. If I manually turn it off while it's in the "on" phase, it usually stays off. But when I go to turn it back on it just goes back into the loop, even if I wait an hour. The only way to fix it is to reset the phone, sometimes more than once (hard reset holding power and volume up). I rooted my phone over a month ago and haven't done anything else root-related since (no ROMs, mods, not even deodex). I did install AdAway, but that was at the time I rooted it and this just started happening. Not sure what could be causing this or if I just need to contact Verizon for a replacement.
Click to expand...
Click to collapse
I got a DNA last week and lose wifi when I'm on my patio, which never happened with my Galaxy Nexus LTE. In the house, the wifi cycles a couple of times a day. I would appreciate any input.
This happens to me no matter what network I try to connect to or where I am at.
Anyone else have this happen? I am ready to do a factory reset and I really don't want to since this phone doesn't have an SD card.
any one with same prob?
sandeep.mjs said:
any one with same prob?
Click to expand...
Click to collapse
Did you install a custom ROM and/or kernel?
If custom, a kernel change may help.
If you did any tweaks like overclock, undo those changes.
But to answer your question, this hasn't happened to me.
yearn2burn said:
Did you install a custom ROM and/or kernel?
If custom, a kernel change may help.
If you did any tweaks like overclock, undo those changes.
But to answer your question, this hasn't happened to me.
Click to expand...
Click to collapse
I rooted my phone but have not done anything else besides install AdAway. I planned on installing a few tweaks like the battery percent indicator and location icon remover but honestly the whole odex/deodex thing really confused me so I haven't done anything else.
I am going to get a new SIM card today because my phone keeps saying it doesn't have one and I have to reboot once or twice to get it to come back up, but I doubt that could be the cause of my wifi issues.

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