I've had my TFP for about three days and I'm getting heavy screen tearing. It shuts down the entire left third of my screen. Every thing goes blank and then I get flickering.
What's the solution to this?
try a reboot or soft reset
Hello,
I've had very similar issue with my screen. Every now and again when I wake my TFP it looks as though it's running in 16-bit color mode. Once unlocked the screen returns to normal.
I've also experienced the screen taring as described above. As with the other issue things usually place them selves after a few seconds. Once I had to reboot to return the screen to normal.
Scary as hell the first time it happened, though I had fried my prime....
Sadly I have not had the chance to look into why this happens or find a fix for it but as it doesn't keep the tablet from working correct it not very high on my priority list.
demandarin said:
try a reboot or soft reset
Click to expand...
Click to collapse
This.
Here is a helpful video for this procedure
Where did you buy your prime from? Reason I ask if this doesn't fix the problem you may consider the option of going back and exchanging for another
unit.
I did the cold boot and have done a complete factory re-set twice. Neither fixed the problem! Terribly disappointing! I really do like this device but the screen tearing makes it almost unusable!
Would a new software update potentially fix this? I got mine from Best Buy and have a week left to return it. There are none in the stores locally.
Guardsix said:
I did the cold boot and have done a complete factory re-set twice. Neither fixed the problem! Terribly disappointing! I really do like this device but the screen tearing makes it almost unusable!
Would a new software update potentially fix this? I got mine from Best Buy and have a week left to return it. There are none in the stores locally.
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Click to collapse
Just an idea, does it also show on a screenshot? Maybe if it does it can be fixed with a update, otherwise it is best to return it because then it most likely is hardware I guess.
Here's a screen shot of my problem. It doesn't happen if I just try a screen shoot still picutre.
http://youtu.be/-EXXF-hil_E?hd=1
i've seen this stuff happening with my prime also, but after reboot it was solved..
if it's not disappearing after a reboot i would say the gpu\soc is having troubles (hardware issue)
First of all, that isn't a screen shot. That is video of the screen. A screen shot is taken by the device and saved to an image file so it can be uploaded. You may have something wrong with your screen, which a SCREEN shot would rule out or in.
slayvus said:
First of all, that isn't a screen shot. That is video of the screen. A screen shot is taken by the device and saved to an image file so it can be uploaded. You may have something wrong with your screen, which a SCREEN shot would rule out or in.
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Just to clarify, I know what a screen shot is and I have tried to capture a still picture of my screen tearing but it doesn't take. I've tried it on everyone of my 5 screens but it only happens as show in my video.
Guardsix said:
Here's a screen shot of my problem. It doesn't happen if I just try a screen shoot still picutre.
http://youtu.be/-EXXF-hil_E?hd=1
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I've seen that problem on several primes. Usually viewing Youtube video's causes this. I've also seen the taskbar "micro jumping" while this is occuring.
Guardsix said:
Just to clarify, I know what a screen shot is and I have tried to capture a still picture of my screen tearing but it doesn't take. I've tried it on everyone of my 5 screens but it only happens as show in my video.
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Click to collapse
Do you have a Micro-HDMI to HDMI cable(Or whatever it is the Prime uses)?
They are about $6-$10 shipped online, but if you have one of these already plug it into a TV or something. If the artifacting still happens, it's the GPU. If it doesn't though, it's probably a faulty cable or circuitry.
Turn off the ASUS 'quick settings'. Also unmount the SD card.
I Believe I've Got It Fixed!
Last night I did a complete wipe of my TFP. I turned it off and then held the volume button down while pressing the power button. I got the tiny text and the two icons. I read the instruction on how to do a wipe, it's very specific and you have to confirm you want to do this. It then wiped all my data and did a cold boot.
When my home screen came back, there was no screen tearing or flickering. I changed
the background and added some widgets to the home screen and brought up the quick menu, but still no screen tearing or flickering
I had to input my Google account and everything else. For some reason, my Google Play Store account doesn't automatically download every one of my apps. So I have been selectively downloading and installing each app and widget. So far, so good. No screen problems.
I took snapshots of my previous screens so I can re-build them from scratch but this time I'll only put one icon or widget on each screen at a time and test for tearing or flickering.
Crossing my fingers that I got this fixed.
Related
My screen flickers when switch tabs, start menu flickers. taking pictures or videos is fine. spb screen shot shows the screen is fine too. i have taking some videos of what i am taking about. I was wondering if replace the flex cable would fix the issue.
When i bought the phone the keyboard did not work at all. If i replace the flex cable would that fix both problems the screen and the keyboard or am i s.o.l.
and have to get another phone.
you can post a reply or pm.
I do have videos of the problem but i cant link, they are on my photobucket, If you could help I can be reached on AIM (zuruikyubi) or Yahoo(zurui_kyubi).
zuruikyubi said:
My screen flickers when switch tabs, start menu flickers. taking pictures or videos is fine. spb screen shot shows the screen is fine too. i have taking some videos of what i am taking about. I was wondering if replace the flex cable would fix the issue.
When i bought the phone the keyboard did not work at all. If i replace the flex cable would that fix both problems the screen and the keyboard or am i s.o.l.
and have to get another phone.
you can post a reply or pm.
I do have videos of the problem but i cant link, they are on my photobucket, If you could help I can be reached on AIM (zuruikyubi) or Yahoo(zurui_kyubi).
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I have noticed that the screen flicker or moves when there is animation running on the screen like on the rom i am running now, when the weather updates with the sunny or the rain, the screen will flicker. it also does it when the wheel in the middle of the screen when like closing the data connection. Hopefully this helps?
zuruikyubi said:
I have noticed that the screen flicker or moves when there is animation running on the screen like on the rom i am running now, when the weather updates with the sunny or the rain, the screen will flicker. it also does it when the wheel in the middle of the screen when like closing the data connection. Hopefully this helps?
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Click to collapse
Which rom are you running? Have you tried to soft and/or hard reset?
egzthunder1 said:
Which rom are you running? Have you tried to soft and/or hard reset?
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I have soft and hard reset many times, Right now I am using a cricket tp rom off ppcgeeks. I have tried engeryrom, mightrom, and other roms to i still get the same problem.
zuruikyubi said:
I have soft and hard reset many times, Right now I am using a cricket tp rom off ppcgeeks. I have tried engeryrom, mightrom, and other roms to i still get the same problem.
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Click to collapse
Then, I guess you may have a loose connector somewhere in there. If you can take it for repairs, I think that will be your best bet.
Hi everyone!, I'm having this really odd issue with my S2. I've only had it about a week now and this could have been happening all along though I didn't notice it.
Basically If the screen is off and I hit the power button is has this really slight flicker as the screen comes on. It's almost like a single line down the screen right before the wallpaper appears. It's also right-justified on the screen and always in the same spot.
Has anyone else had this issue? It can be reproduced by simply hitting the power button to shut the screen off then hitting it again to turn it on.
Thanks!
Edit: Also the screen doesn't always fade on. 3/5 times it will just "instant-on" where I'll hit the power button and it will instantly show the lock screen tile instead of "fading" into it. Does this happen to anyone else or does it ALWAYS fade in?
I'm probably just being paranoid but I'd rather replace the phone quickly to avoid actually sending it to manufacturer.
Thanks again!
You should take a video of it so we can see if it is normal. I don't see what you describe, and not sure the phone is supposed to "fade in" to the lock screen. Mine is always instant on.
I once flashed to Litening ROM and it had that flicker (lightning style) as a feature I guess, is it the same problem OP stated?
Regards.
Saw it once two days ago, vertically on the extreme left of the screen. Haven't seen it since, but it was very rapid - blink-and-you'll-miss-it job. Can't say it worries me. On Revolution FWIW.
B3311 said:
Saw it once two days ago, vertically on the extreme left of the screen. Haven't seen it since, but it was very rapid - blink-and-you'll-miss-it job. Can't say it worries me. On Revolution FWIW.
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sorry I can't take a video since this is the only device that I own that is capable of taking video.
anyway, yeah - it's really quick. And it's vertically down the screen. I kind of assumed that it was the backlight turning on but I'm pretty certain that happens on the sides right?
Right now it's 10:00 and this issue happens right where the "1" is on the clock at the top of the screen. So starting from that 1 all the way to the bottom.
Again it's REALLY fast - but it's noticeable, I'd have no problem showing it to someone in front of me. It just looks like a single line about the same width as the "1" as well. It almost seems like the one tiny line is showing before the rest of the screen, like if the screen were a "loading process" that line would be the first thing to appear before the rest gets backlit.
Not sure if it matters but it's the model I9100M from Virgin, just incase they are made differently somehow.
This phone has no backlight. The LED's are all individually lit.
Ryne said:
sorry I can't take a video since this is the only device that I own that is capable of taking video.
anyway, yeah - it's really quick. And it's vertically down the screen. I kind of assumed that it was the backlight turning on but I'm pretty certain that happens on the sides right?
Right now it's 10:00 and this issue happens right where the "1" is on the clock at the top of the screen. So starting from that 1 all the way to the bottom.
Again it's REALLY fast - but it's noticeable, I'd have no problem showing it to someone in front of me. It just looks like a single line about the same width as the "1" as well. It almost seems like the one tiny line is showing before the rest of the screen, like if the screen were a "loading process" that line would be the first thing to appear before the rest gets backlit.
Not sure if it matters but it's the model I9100M from Virgin, just incase they are made differently somehow.
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Hmm, not the same problem as me - certainly nothing to do with the time here - it was in the afternoon when it happened with me, and my lockscreen clock's in 12 hour format. Clock's also at the bottom of my screen.
Been trying to reproduce it, and can't.
B3311 said:
Hmm, not the same problem as me - certainly nothing to do with the time here - it was in the afternoon when it happened with me, and my lockscreen clock's in 12 hour format. Clock's also at the bottom of my screen.
Been trying to reproduce it, and can't.
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Click to collapse
No no, I wasn't saying that the clock had anything to do with it, I was just trying to describe where the line appears on screen. I was also talking about the clock that appears at the very top, not the one on the lock screen. If I just continually tap the power button on and off I can see the "line" appear every time exactly in that spot.
It's pretty noticeable, unless you have the phone away from you - so if you don't see it then it probably isn't happening.
Does anyone think I should return this and get another? I don't really want to run into issues later and have to send to manufacturer. Is this problem big enough that I could get it replaced without issue?
Thank's for the replies!
Sorry, misunderstood. Definitely not my problem, I have no clock in the status bar.
If it happens every time, I'd probably return it if I was you - could be the precursor of something more serious.
Hi again, Thanks for the replies. I realized today that the issue is really only noticeable if you're in a dark room. Even in a semi-lit room it's almost unnoticeable which is probably why I hadnt seen it thus far.
If anyone wouldn't mind flicking the lights off and taking a look I'd appreciate it. If not I'll just return it.
thanks again forum!
I experience it too (at least I think we are talking about the same thing)..it's like it's stuttering and lagging after being in standby. So the first time it renders the lockscreen, the first few frames seem to be rendered at a different pace. If you turn the screen on after a good break, it'll likely do it, but after a few times in a row it instantly shows the screen.
Perhaps it relates to how big the wallpaper for the lockscreen is. I'm not sure, but I've had some huge 2mb pictures set as wallpapers for the lockscreen, and afterwards I think I decided to select a smaller image. I don't know if it was just a placebo effect, but anyways..it still does it with my current picture. I don't really care. You could try a different lockscreen from android market and see if it helps, but I think every SII suffers from this.
I have this exact issue too and it really annoys me! I also bought the phone from Virgin if that is relevant. It's a white streak on the left of the screen for me and only happens every so often. So what's the prognosis? A software fault? Hopefully fixed in a subsequent firmware update? Or a hardware fault worth repairing?
My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
ErrorCode680 said:
My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
Click to expand...
Click to collapse
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
barry_ said:
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
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Click to collapse
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
ErrorCode680 said:
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
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#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
barry_ said:
#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
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That's unfortunate, but at least I know that's what's wrong. Thanks for your help!
Yesterday I got my LG G watch and everything was great, then this morning I tried to apply a screen protector, and since then my screen has been randomly turning on and stuff, it launched Google voice search by itself or swiped trough the cards by itself. I already did a factory reset, but the problem still persist. Does anyone else face this problem and is there a way to fix this?
Thanks in advance!
Edit: After turning developer options on and using the show touches option I can see my screen is pressed without I am pressing it (the entire time it's the corner at the bottom right of the screen). Is this an over sensitive screen? Or maybe it happened because I tried to apply a screen protector?
Thatgrass said:
Yesterday I got my LG G watch and everything was great, then this morning I tried to apply a screen protector, and since then my screen has been randomly turning on and stuff, it launched Google voice search by itself or swiped trough the cards by itself. I already did a factory reset, but the problem still persist. Does anyone else face this problem and is there a way to fix this?
Thanks in advance!
Edit: After turning developer options on and using the show touches option I can see my screen is pressed without I am pressing it (the entire time it's the corner at the bottom right of the screen). Is this an over sensitive screen? Or maybe it happened because I tried to apply a screen protector?
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I have a spigen screen protector on (dry install) and have no issues. Was yours a dry install as well? Not sure what happens with wet installs.
kpjimmy said:
I have a spigen screen protector on (dry install) and have no issues. Was yours a dry install as well? Not sure what happens with wet installs.
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Mine also was dry install, I used a screen protector tool to get the bubbles out, maybe I pushed too hard? (which is not likely, because I have applied dozens of screen protectors and never had any issues)
Thatgrass said:
Mine also was dry install, I used a screen protector tool to get the bubbles out, maybe I pushed too hard? (which is not likely, because I have applied dozens of screen protectors and never had any issues)
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Unsure. I would just take off the protector.I hope it didn't cost too much. Maybe try another?
Stupid question, did you take off the factory cover prior to installing the new one? Sorry, I have to ask lol.
kpjimmy said:
Unsure. I would just take off the protector.I hope it didn't cost too much. Maybe try another?
Stupid question, did you take off the factory cover prior to installing the new one? Sorry, I have to ask lol.
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Haha, didn't cost too much, however, de problem persist even when screen protector is removed..
Yes I did take it off
Oke, first I thought it was due to an oversensitive touchscreen, however, now I am experiencing the problem when in direct sunlight, when getting back inside the problem keeps appearing for an hour or something and then disappears.. Is this common for some touchscreen?
Thatgrass said:
Oke, first I thought it was due to an oversensitive touchscreen, however, now I am experiencing the problem when in direct sunlight, when getting back inside the problem keeps appearing for an hour or something and then disappears.. Is this common for some touchscreen?
Click to expand...
Click to collapse
Mine turns on randomly all the time, it's super annoying, but I think there might be a way to disable it.
I think it's supposed to be a feature: you move your arm around, and the screen turns on so you can read it. Neat idea, but it's waaaay too sensitive, and my screen turns on alllll the time for no reason.
However, your watch is even scrolling through pages and activating google now? Yikes. And it still scrolls/activates google now after you removed the screen protector, not just turning screen on? Unfortunately, I would probably try to exchange it But you'll be glad you did.
Komodo Rogue said:
Mine turns on randomly all the time, it's super annoying, but I think there might be a way to disable it.
I think it's supposed to be a feature: you move your arm around, and the screen turns on so you can read it. Neat idea, but it's waaaay too sensitive, and my screen turns on alllll the time for no reason.
However, your watch is even scrolling through pages and activating google now? Yikes. And it still scrolls/activates google now after you removed the screen protector, not just turning screen on? Unfortunately, I would probably try to exchange it But you'll be glad you did.
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Click to collapse
Thanks for your reply, unfortunate you experience the same with your watch, however, mine is not too sensitive, but the heat of the sun or bright daylight causes the touchscreen to activate and register a touch, I already informed LG of my problem, and they said they took the problem to the technical staff and will inform me in a couple of days what to do
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new