Ok, so I rebooted my phone to just get a fresh boot, and when it booted back up, it displayed an error on the lock screen saying "PUK code is locked. Please contact customer care." I am running the leaked ICS RUU 3.11.605.22 with a locked bootloader.
Has anyone seen this before? Is this an error with the ROM? Or is it even an error with Verizon's 4G LTE? I have gotten an error about my SIM card on my XOOM and Thunderbolt before, but both are currently fine and working, as is my Rezound after another reboot. I am just curious to know what exactly had happened.
I attached a screenshot of the error message.
Thanks in advanced to anyone that has any information.
The SIM can't be unlocked. I'd first try powering down, remove/reinsert the SIM, and try again. If it comes up again, you'll need to contact VZW and get the PUK code for your SIM. If that doesn't work, you'll need a new SIM.
Of course, all that assumes that the "ROM" you're using isn't simply screwing things up.
Well, after this error did come up, I powered down and booted back up with no issues. But like I said, I am using the leaked ICS RUU which could very well be messing with something.
Related
Hello everyone. I have one Hero100. I have the code for unlock but the phone has failed to unlock. It's locked on orange. When I enter the code , I get no service on the screen. and when I restart it, it asks for the unlock code again. How can I go about this? Its a bit strange.
sounds like orange gave you an incorrect code...
you have put a NON-orange sim in when you try this, yes?
if it fails again, go back to orange and ask for the correct code, as they have the wrong one.
The code is working. When I put the Code I get a successful msg but it wont pick up the network and also when it restarts it asks folr the code again.
The same
I have got the same problem.
I have got that unlock number but after unlocking phone, there is no range at all and info 'no service', but i am able to use 'Sim Toolkit'.
Where is a problem???
hi i'm having the same problem code is gud and it works but after that it says no servic. and when i restart or put any other sim again and turn on the phone it again asks for the code . whats wrong plz
I think not so many people have seen this phone.
I am also having this issue. Simlocked to Orange got my code and put it in and it was successful then it just stays on the 'unlocking sim' screen.
Been using HTC with windows mobile for years but decided to try android. Am I doign something wrong as I cant seem to access any phone fucntionality without putting a sim in then I get this problem we are having.
On a WM device you would still be able to access everything without having a sim in- just using it n PDA mode
, I am having the exact same problem. I have a HTC hero from orange as my contract phone. I have bought the unlock code from from swift unlock (ebay) and entered the code when prompted. The phone says the network is unlocked but the I can't get any network service, and if toggled the flight mode on and off or switched the phone off and on it will ask for the code again. If I put the orange sim in everything is back to normal. I even tried to hard reset the phone and have a fresh start while the unsupported sim is inserted but the same happens again with the addition of a message "unlocking sim". I thought the code was wrong or something, so I got the code again this time from a high street shop and it was the same code. So nothing is wrong with code itself. The guy at the shop told me that he has great problems with unlocking this phone as some seem to accept the code without any problems and others have this no service issue and he doesn't know the reason for it. I am thinking of flashing a new firmware and radio and see what happens, but this will be probably tomorrow. Sorry for my long post, but I wanted you to know that there is nothing wrong with code itself.
Yeah I dont think there is a problem with my code either. Im new to android but have been a winmo user for years, I havent rooted my Hero yet (only got it today) but that was going to be what I try next: root then network unlock.
Let us know what happens when you flash yours.
Possible Solution
When i unlocked my phone i thought the exact same thing, that it hadn't worked - it said no network, something something about my sim, etc. Later on though, I went outside and it was working. Unbelieveable i thought. Turns out when your in an area with no reception (my house) the Hero decides to boldly make sure you know that it's not getting any signal by giving you big scary messages
So once you've entered the unlock code, let it load up the UI fully, turn phone off, and then turn on again and put it somewhere you definately get a recpetion
Anyway this might answer your problems, then again might not.
Thanks for the suggestion but I dont think that is the problem in my case as I do get reception. Although for me once I have put the unlock could it it says success (or whatever) then goes to saying 'unlocking sim' it doesn't atually load up any interface.
Out of intereset where did you (all) your get your unlock code? I got mine from Unlock Now, anyone else got a code from them and can confirm it works?
Hi, I have flashed the new modaco 2.2 rom, and inserted the unsupported sim, but sadly with the same exact result "no service". I then flashed the latest radio from modaco, and repeated the steps but this time after the first time you put your unlock code it will say "no service as usual" but if you try to toggle flight mode on and off the phone will prompt for the code again and then it will greet you with a no sim is inserted or so, so it seems with the new radio the phone doesn't even detect your sim. If I put the orange sim everything is back to normal again even with the new radio.
Okay heres my issue -
I unlocked bootloader, installed recovery, and rooted. Before i even flashed a new rom, my phone was showing the following message on the lock screen: "A SIM card is needed to operate this phone" "Please turn off your phone and insert your sim card"
However the sim card is installed, ive tried removing and reinstalling it, RUU'ed and started over from scratch, and nothing.
I went to the store and got a new sim card, and started the process from the beginning. However, I ran into the same problem. I have tried several GB ROMs and I get the same message. is there something im missing??
Please, any info will help. Ive searched everywhere and found no help.
I like this phone but I dont want it if i cant root it!!!
I had the same message and could not figure out what was going on. Turned out I had been been inserting the SIM the wrong way all that time. But Some people say they had the same error message after flashing a new ROM (like Clean ROM) and it went away after a few minutes and everything was fine. When I was asking questions about my issue, someone asked me if I had updated the RUU before installing the ICS ROM, which I had not done. Check and see if all the conditions are met for you to use an ICS Rom. I don't know what those conditions are but you can find out easily by asking. Good luck.
I've looked around for similar thread(s) but found nothing. I recently followed the instructions on this website-> "teambamf.net/index.php/topic/3528-guide-to-install-ics-ruu-and-firmware-windows/" and got the phone started up. Unfortunately since I'm not Verizon (T-mobile USA) I've been stuck at the "Activating" screen for hours now and it keeps saying "SIM card from unknown source". Any help to fix either (if not both of these problems) will be greatly appreciated.
P.S - tried rebooting several times and still stuck at the Activation screen after SIM from unknown source.
did you try to boot the phone up first without sim card? The phone by default is locked to cdma and you would have to manually change to gsm in order for it to work.
Try to boot up without SIM (and also any SD card. I had issue that my sd card has a rom in it and it won't let me to get any network data, so I had to erase the SD card and it work. So start without the sd card). Then setup the phone. Once it's setup, change the network to GSM and then shut down and put hte sim. See if this works.
I would suggest check out this thread: http://forum.xda-developers.com/showthread.php?t=1421341
also, is your sim already activated? I am not too sure if you can use rezound ot activate any sim. if it is not activate, try to activate with a diff phone first and then put in the rezound afterwards.
iHMDulton said:
I've looked around for similar thread(s) but found nothing. I recently followed the instructions on this website-> "teambamf.net/index.php/topic/3528-guide-to-install-ics-ruu-and-firmware-windows/" and got the phone started up. Unfortunately since I'm not Verizon (T-mobile USA) I've been stuck at the "Activating" screen for hours now and it keeps saying "SIM card from unknown source". Any help to fix either (if not both of these problems) will be greatly appreciated.
P.S - tried rebooting several times and still stuck at the Activation screen after SIM from unknown source.
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Click to collapse
get an app called App Disabler... it works great... just run the app and find the listing for verizons Setup Wizard... disable that app and you'll be good to go...
A bit of advice there are kit kat ROMs you should install one
help please
I have noticed that most people having this problem dont have verizon but have verizon phones. I have verizon but i just switched to verizon all new phones i have the note 3 and everything but i keep getting this message and dont know why or what to do.
apaul22713 said:
I have noticed that most people having this problem dont have verizon but have verizon phones. I have verizon but i just switched to verizon all new phones i have the note 3 and everything but i keep getting this message and dont know why or what to do.
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If you have Verizon and a Verizon branded phone and are getting this message, you need to contact customer support.
hi I also have a htc rezound which presents me the same problem. I "ve tried everything but zero. Help me please. I just changed the rom to another rom-Business_ICS4.0.3_Sense3.6 fonctionnebien v6.3 and everything except the sim card side" This SIM card is year from unknown source " thank you.
omegadafrique225 said:
hi I also have a htc rezound which presents me the same problem. I "ve tried everything but zero. Help me please. I just changed the rom to another rom-Business_ICS4.0.3_Sense3.6 fonctionnebien v6.3 and everything except the sim card side" This SIM card is year from unknown source " thank you.
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Click to collapse
Have you tried this solution: http://forum.xda-developers.com/showthread.php?t=1882355
Otherwise, the Business Sense ROM is based on stock, and this will happen on all stock ROMs, but it should not effect actually using the device... It would be best to move to a CM or AOSP based ROM.
Just purchased an HTC One and an unlock code, and upon inserting a T-Mobile sim card into the slot, I do not receive the Sim Network Unlock Pin request menu, instead I receive an error Phone Not Allowed MM #6 which I've read means the phone has a bad IMEI, but the phone works flawlessly with my AT&T Sim card meaning it cant be a bad IMEI. Am I just a noob and missing one simple step? I've rooted hundreds of phones and im coming from my HTC One X rooted and unlocked, so if anyone can help please respond as soon as possible, as I said I already have my unlock code, just unable to attain the input menu, the phone is NOT stolen.
Thanks so much,
Z?
zquesti0nmark7 said:
Just purchased an HTC One and an unlock code, and upon inserting a T-Mobile sim card into the slot, I do not receive the Sim Network Unlock Pin request menu, instead I receive an error Phone Not Allowed MM #6 which I've read means the phone has a bad IMEI, but the phone works flawlessly with my AT&T Sim card meaning it cant be a bad IMEI. Am I just a noob and missing one simple step? I've rooted hundreds of phones and im coming from my HTC One X rooted and unlocked, so if anyone can help please respond as soon as possible, as I said I already have my unlock code, just unable to attain the input menu, the phone is NOT stolen.
Thanks so much,
Z?
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Does anyone on earth have a clue whats going wrong? I sat on the phone with AT&T, HTC, and T-Mobile for hours and no one has a clue why I'm not being asked for my unlock code upon inserting the sim card, please I cant be the only person who has had this issue, i have now tried many hard reboots, unlocked boot loader, even flashed maximus 7 HD to try and reset the counter and still no luck.
zquesti0nmark7 said:
Does anyone on earth have a clue whats going wrong? I sat on the phone with AT&T, HTC, and T-Mobile for hours and no one has a clue why I'm not being asked for my unlock code upon inserting the sim card, please I cant be the only person who has had this issue, i have now tried many hard reboots, unlocked boot loader, even flashed maximus 7 HD to try and reset the counter and still no luck.
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Click to collapse
I also recently bought an AT&T HTC One from Craiglist. When I inserted a T-Mobile SIM card it prompted me to enter the unlock code, which I entered then the phone rebooted and it no longer asked me for the unlock code.
BUT, i was not able to get a signal and got the MM #6 error.
The error apparently can be from the phone being black listed. in my case the phone is not blacklisted.
The other reason, it seems, since the phone was bought from AT&T with subsidies, AT&T will not allow the phone to be used on t-mobile.
Had the previous owner requested the unlock code before selling it then it would have been unlocked.
For now, I am using it with aio for $40/month which is pretty good.
Regards,
So my mother-in-law has a Straight Talk SGH-959G. She needed to get it SIM unlocked, so she took it to a phone repair shop where it stayed for about a month. He successfully unlocked it, but the wifi didn't work, so he said he would fix it that day. When she got it back it still didn't work, so she gave it to me to fix. It looks like he installed an at&t rom, because it shows the logo when it boots up. However, the first thing that shows up when the phone turns on is that it is an i9100.
I figured the wifi would work with a different rom, so I installed this one (5.0.2 CyanideL for i777) and it works amazing. But every time it turns on, it asks for the SIM unlock code and doesn't recognize the SIM card. I tried a few different apps to get the unlock code, but none have worked.
Any ideas? Do I need to get it from another source, and if so, does anyone know someone that sells unlock codes for straighttalk phones?
Thanks!
thx4theammo said:
So my mother-in-law has a Straight Talk SGH-959G. She needed to get it SIM unlocked, so she took it to a phone repair shop where it stayed for about a month. He successfully unlocked it, but the wifi didn't work, so he said he would fix it that day. When she got it back it still didn't work, so she gave it to me to fix. It looks like he installed an at&t rom, because it shows the logo when it boots up. However, the first thing that shows up when the phone turns on is that it is an i9100.
I figured the wifi would work with a different rom, so I installed this one (5.0.2 CyanideL for i777) and it works amazing. But every time it turns on, it asks for the SIM unlock code and doesn't recognize the SIM card. I tried a few different apps to get the unlock code, but none have worked.
Any ideas? Do I need to get it from another source, and if so, does anyone know someone that sells unlock codes for straighttalk phones?
Thanks!
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If you didn't know, the rom is fairly new so bug like this could happen. Secondly, the rom is for i777 only, you have SGH-959G which they are not exactly the same. '
Try using this rom instead (if liquidsmooth has problems): http://forum.xda-developers.com/galaxy-s2-att/development/rom-carbonrom-sgh-i777-sgh-959g-t2845008
or this one (use this one first): http://forum.xda-developers.com/gal.../rom-liquidsmooth-v3-2-sgh-i777-959g-t2865888
Sorry for taking so long...
Neither of those worked. They both optimized the apps and then rebooted to an infinite boot animation.