[Q] [Error] Changing Voicemail Number? - Galaxy S II Q&A, Help & Troubleshooting

I am having trouble changing the voicemail number on my Galaxy S2. At present pressing the voicemail speeddail does nothing other then prompting me to add my voicemail number and directs me to the settings app.
If I try to change it in Settings > Call settings, I get the error message 'Voice Mail Number change unsuccesful'. But no real reason why it happens and its annoying me greatly as I can't clear my voicemail counter without it and what not >_<
Tried power cycling and what not and neither of it has helped, so has anyone of you gotten any idea as to how I can add it to my phone or fix that stupid error. Any help or advice short of doing a full reset is more then welcome, and I do hope someone might be able to help me....
Thanks in advance.

There is a copy of your voice mailbox number on the sim card that may conflict with what you are trying to do.
Talk to your provider, they can flush your mailbox and allow you to reset the number.

How can they flush my sim card, or am I reading your comment wrong?.
Just for clarifying I changed provider on my phone and I am unsure wether the error happened during that change since I can't remember fiddling with the voicemail bit before the last couple of days and running into that error.

they can flush the settings for your voicemail on their server which will allow you to make changes to your voice mail account.

Well they tried something which advertantly didn't work >_<. But apparently the voicemail number isn't even on my simcard.

They tried even more stuff >_<.
And when I press and hold #1 on my phone it says there isnt a voicemail number on my sim. But trying to change it through settings it still says "Voicemail Number changed unsuccesful"

I have the same problem. Did you find a solution?

At the moment I have limited the issue to being operator dependant. Because I have the issue on one sim from my regular provider, while trying two other providers simcards doesnt cause this error.
Next on list is to try another simcard and then go digging in the phone to see what might be causing it. But I will be pinging you if I find the solution.
dnesdlrow, where are you from and what provider do you use?.

I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.

I called customer service and the gave me a 10 digit number to plug in. They said the number is different for everyone so if anyone else has the same trouble you can simply call your carrier.

You need to put in your carriers specific voice mail number. For example I am on O2 UK and mine is 901.
Use google of contact your carrier for the number.

jamespaulritter said:
I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.
Click to expand...
Click to collapse
Hello,
I had a similar issue. I changed the plan on my phone, and afterward the voicemail didn't work when I did a long press on the #1 button. It kept saying that there was no voicemail number, and when I tried to enter it into the settings manually it kept saying "Voicemail number change unsuccessful."
I called Rogers and they gave me a new voicemail number; I could dial it and set up my voicemail, but when I tried to program it into the dedicated #1 speed dial spot, I still could not change it. I tried copying it to my SIM card and adding it as a contact to select for the speed dial slot, but that didn't work either. I suspected that this new number was conflicting with the SIM card, so I went to Rogers and asked for a new one. Despite some resistance, they gave it a shot, and it worked perfectly thereafter. Just be sure to copy your contacts over to your phone before getting a new SIM!
I hope this solution works for others too!
Cheers and good luck!

Help please ...
I too am trying to set my voicemail for the speed dial "1" key.
while at the keypad screen:-
menu-> call setting -> scroll to the heading "voicemail", option "voicemal service", is set default to "my carrier".
I then choose to change the "voicemail settings" -> "voicemail number", and enter the new voicemail number to dial, press ok .... and this is where the problem is...
When I press OK ... I get the following error "Voicemail number change unsuccessful"
I would like to to have this number changed , as every time manually dial my voicemail number it constantly ask for my password.
Why is this happening, I have purchased this phone outright, it is model type i9300, running Android 4.1.2.
Hopefully this can be an easy fix...?
PS...
This also causes a problem with Australian virtual mobile carriers, like Amaysim, Kogan, Aldi, who use Telstra & Optus as there underlying carriers, and and also will cause issues when travelling abroad, because you will not be able to access your voicemail if the number can not be changed to the full international dialing equivalent..

Also Can't Change the Voicemail number
I'm running a non-rooted, GS3 from VZW. Running 4.1.2.
The current voicemail number is *86 (Verizon's). I'd like to change it because I'm abroad and *86 is not my carrier's voicemail number. Every time I go to Phone, Call Settings, Voicemail Settings, and edit the number to the local one, I get "Error: Voicemail number change unsuccesful."
Any suggestions on how to fix this?

Same problem still
I'm on an S4 Mini with cm11 m6 and habe the same problem with a German T-Mobile card. I can easily dial the number 3311. Why can't I simply assign that to the #1 key?

Related

Can SMS Message Centre numbers be manually added

I have got my SMS message centre number from my network provider and now want to be able to enter the info into my XDA. I cannot do it automatically by 'Get Voicemail & SMS settings' in Phone as it keeps returning an error.
What I want to know is, is there any way or any software that will allow me to be able to manually enter my networks SMS message centre number into my unit.
Any help would be MUCH appreciated.
Jollster
Can you be more specific with the type of error message you receive?
Go to Start->Inbox. Take Tools->Options and touch and hold on SMS. Lo and behold, the Message Centre(er) number.
The error message I am getting is 'Network Error - Unable to read setting from the network'.
In response to your post "Auldg" I did that and entered in the Message Centre Number for 3 (my network provider) and pressed OK. My understanding is that this would have saved the number. Trying to send a text didn't work and I still got the error message "The sim card is invalid. Please contact your service provider for a new sim".
I know there is nothing worng with the sim as it works fine the phone supplied by 3. I have tried 02's message centre number following a conversation with them and this resulted in a failed SMS send as well. I know it is not the XDA as this sends txts using an old T-mobile sim.
When I looked at the SMS centre number again after entering two different numbers neither of them were there. Trying to select a network doesnt give 3 as an available network.
Does the XDA store the SMS centre number in the SIM card or the phone. If its the phone is there a way to hard code my sms centre number into it?? This is driving me mad as I can do everything else with my 3 sim as normal just not send texts
This '3' network, what is it? Is it a GSM provider or a 3G Networks Provider?
Ah "3" !
Are you in the UK on 3? This is a new GSM/UTMS network and I wonder if the SIM card has new fancy stuff on it the the XDA doesn't know how to handle. You are clearly a VERY early adopter, bless you.
I didn't have to enter my MC number (or Voice Mail number) when using my XDA on Orange so these must be picked up from the SIM. Maybe the 3 sim holds these details in a different place from the rest of the networks?
One for the xda-developers firmware gurus to take a look at I think.
And so can one of the XDA-Developer firmware gurus shed any light on this matter???
I didn't really switch for the new technology that 3 offers, quite the opposite in fact as I din't really need to use it. The reason being was the deal on free mins they offered, but that's by the by. I can still use the 3 sim in my XDA and make / receive calls using the 02 network (this is what it uses if it cannot pick up the 3 network) and also receive texts. Just not send them.
Can any development guru's PLEASE shed any light as to this situation and may be even be able to offer a solution. If its even only that its something that can be addressed in an upcoming firmware ROM.
Some divine inspiration from the gods would be hugely appreciated.
So, let me make sure I am getting this right. You currently have no way to set your SMS service center number in the device, and if you do using the normal options the number does not stick?
OK that said you can do a registry hack telling the reg to override the SIM and use "# you choose" number. See my thread towards the bottom on how to novice level write a reg key http://www.xda-developers.com/forum/viewtopic.php?t=1660
I haven't yet looked up where the reg key for SMS service center number is but I’m going to guess it is located right above or below the location specified in the thread.
I'm just going to guess but I don't think forcing your machine to use a SMS service center number from the device end rather than the SIM end is going to solve your can receive but not send problem. Given the service center, number is what is used to send your SMS. If your device is not reading it from the SIM and you are hand putting it in and it's not sticking this sounds like SIM network problem not device problem, could be wrong though:? Let me know overriding the SIM works. Can you use that service center number to send SMS on other Mobile Terminals (handsets/cell phone) Does a regular cell phone see the SMS service center number from the SIM? If the software set the XDA uses to talk to the GSM network is failing, but works talking to other GSM networks...sounds like a service provider protocol or provisioning problem (the way they have their GSM network set up i.e. do they have their own towers or are they ridding on someone else’s footprint but have or do not have their own switches etc.)
You might also try un-checking or checking the use Unicode option under accounts SMS in Inbox, but this should really make no difference as this is only when necessary protocol anyways, but who knows. I still think it's on your service provider’s end/SIM. The XDA just talks to the network using GSM "Standard" agreed upon protocols for GSM. Now the provider can do whatever they like. These are just suggested standards so problems (maybe) like this from occurring. Anyway, let me know if this makes any difference. Always learning :lol:
Cheers,
E.
You have hit the nail on the head exactly. When I try to enter the number manually it does indeed not stick. I have tried the sim in the original phone that it came with and it works as per normal. All the functionality is there.
The network I am on in the UK is a new network that is giving the 3G technology but this is only being rolled out and is not nationwide. They do piggyback onto another providers network (namely 02) when you are not in a 3G area so that you are always able to make voice calls / send tetxs.
I have no idea as to whether they have there own switches etc as its like trying to get blood out of a stone when talking to there customer services.
I have looked at the thread about editing / creating registry keys and did look at the key that you mentioned. Above the vmail key is an SMS key but opening it led onto all sorts of other fields and protocols which threw me. I am not sure which of these (if any) would be the correct one to start entering SMS Message Centre numbers into or what I would need to hard code it as a new registry key.
To this end I cannot see if hard coding it to make it stick works or not. Can you shed any light as to this??? Would be much appreciated if you could.
With thanks
IanJ
I'm going to see if I can get my XDA to overide the SIM SMSC, I'll post success or
many thanks for your help

No voicemail number

I'm using a rooted Bell S2 (with Galaxy_S Unlock) on Telus.
I can't access my voicemail as no number is being read off the SIM.
The error is: "No voicemail is stored on SIM"
If I choose ADD NUMBER you can't add anything.
Anyone else run into this problem and if so, how did you fix it.
Much thanks!
Same problem here. I have just stored the Voicemail number in my contacts.
Go to Menu, Settings, Call, Voicemail, Voice mail number. You can edit the number there.
Amazingly simple Thanks
You're welcome
Joey2o11 said:
Go to Menu, Settings, Call, Voicemail, Voice mail number. You can edit the number there.
Click to expand...
Click to collapse
No I can't. That's the problem. Any suggestions?
yup same problem, it will not allow me to edit it.... but i have a number there.
anyone know how to edit the number ??
Well the voicemail number is stored on the SIM card, so stick your sim in a different phone and edit it there.
ok, will try that, hmmmm.... need to find a nother cell that takes a sim (i am on Bell and all my old phones had no sim!
i was hoing there was an easy way of doing it on the SGS2

Any way to reassign a different voicemail number to #1 key on dialpad?

When I long press the #1 key on the dialpad, it dials the AT&T system voicemail number. I am using Google Voice for my voicemail services, and I would like to be able to call in to GV using the #1 key, to access my account, but can't seem to find any way to change the phone number assignment for that key. Is it possible to change it, and if so, how? Thanks.
Don't know if its this easy on yours but on my I9100 you go in to 'settings', then 'call', then at the bottom 'voicemail'.
That's how I change my voicemail number anyway
rhitey said:
Don't know if its this easy on yours but on my I9100 you go in to 'settings', then 'call', then at the bottom 'voicemail'.
That's how I change my voicemail number anyway
Click to expand...
Click to collapse
Thanks for the reply. When I go there, I have two options: Voicemail number (which has my Google Voice number), and Sign out. When I press on Voicemail number, I get an error message "Error-forwarding number change failed." Can't do anything else.
BTW, my phone is an I727 Galaxy S2 Skyrocket, but I thought I would ask anyway. Thanks.
First off you should have started with stating a phone model that is essentially operator phone (only rogers and att) so who knows what's locked or not. Second make sure your operator supports gsm standard codes and has call forwarding option. Don't have att so iono? Third, your phone has its own subforum so best ask there. Good luck!
Sent from my GT-I9100

[Q] how do i change the voicemail number in voicemail settings?

under settings -> call ->voicemail -> settings for my carrier
there is a voicemail number that isn't mines.. i bought this phone used so it's probably the previous owners number. how do i change this setting? when i click on it it just flashes and makes a sound but nothing happens, no text field pops up
Help please ...
I am trying to set my voicemail for the speed dial "1" key.
while at the keypad screen:-
menu-> call setting -> scroll to the heading "voicemail", option "voicemal service", is set default to "my carrier".
I then choose to change the "voicemail settings" -> "voicemail number", and enter the new voicemail number to dial, press ok .... and this is where the problem is...
When I press OK ... I get the following error "Voicemail number change unsuccessful"
I would like to to have this number changed , as every time manually dial my voicemail number it constantly ask for my password.
Why is this happening, I have purchased this phone outright, it is model type i9300, running Android 4.1.2.
Hopefully this can be an easy fix...?
PS...
This also causes a problem with Australian virtual mobile carriers, like Amaysim, Kogan, Aldi, who use Telstra & Optus as there underlying carriers, and and also will cause issues when travelling abroad, because you will not be able to access your voicemail if the number can not be changed to the full international dialing equivalent..

[Q] 9300 On Straight Talk ATT, Need to Change Voicemail Number for Speed Dial 1

Hi All,
So I got Straight Talk with ATT on my S3 and tried to setup Google Voice as the voicemail.
I initially ran into the issue of GV crashing when trying to set it up from my phone/app. I then went through the voice website and set it up through there, basically did the whole entire *004*+GV number+3,etc.
Now GV is set as the voicemail and the conditional call forwarding is working.
However, what I cannot for the life of me change is the dialer shortcut/speed dial #1 and get it to be set to call GV. It always uses the ST number.
I tried:
1.) Call Settings>Voicemail Service> *selects* google voice...system does this whole service thing then says "voicemail number change unsuccessful"
2.) Call Settings>Voicemail Settings> Voicemail Number> changes the number to my phone's number or the GV phone number, gets the same error as before "voicemail number change unsuccessful"
3.) Tried reinstalling the app, turning phone on and off, deactivating and reactivating GV voicemail, nothing works.
So is it even possible to change the voicemail number so I can get speed dial 1 to work with GV or is the voicemail number locked to the sim card/provider?
On TouchWiz JB 4.1.1
Regards,
mwc

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