Related
Just purchased a used G-Tablet from ebay.
Started it up for the first time, and on the initial device setup ( setting up the date ) I get the error: "android.process.acore has stopped"... and I forceclose it.
When I goto the next step ( wifi settings ) the same error message happens again... and again... and....
After the last step, it happens again, and then goes back to step 2, and repeats and I cant get past the set up screen....
Anyone have this problem? Know what to do... I tried the power button + volume up to reset and that didnt work. get the same error...
Any possible way to save it, if it is stock and has no mods (to my knowledge) ?
Thanks - G-Tab N00b...
It an issue with contacts data. You need to clear the data from contacts storage to stop this from happening. Easiest way to do this for you is to install CWM recovery and factory reset your gtab. Since you don't have any data to loose at this point wiping data and cash (factory reset) is an easy fix.
Check this link out for easy step by step instructions to get CWM installed.
http://viewsonic-gtablet-for-dummies.webs.com/
You can also search the forums with the search button for android.process.acore and find many threads detailing what causes this issue.
Thanks, that was going to be my next step, but Is there anyway to know which branch I have, since I cannot get into the system?
Thats tricky. I would say have nvflash ready just in case. There isn't really a way to tell that I know of unless you can get to system. Lucky for you the link above has nvflash instructions too.
If you hold power volume + at boot and it doesn't bring you to a recovery screen with selectable options for factory reset your most likely on bl1.1. As far as I remember 4349s stock recovery had a menu that had that and 3558 didn't.
There is no menu in recovery, so I guess I'll try 1.1...
Thanks for the help!
Hopefully I'll be up and running soon, and can officially join the community!
Good luck! Your already official, you got a good screen name, posted a valid question. Not only that but you were completely respectful in asking and graciously mashed the thanks button when helped. That's the way we roll here in the gtab forum
Hi!
I try to tell my lovely story, let's hope someone can help me, because i am in a huge trouble.
Today i installed WIFIunlocker on my device, and unfortunately, i gave access to the device administrator right to the application, plus i set up a password. Using the app i realised this is not that iam looking for, so i decided to remove it. Tryed to uninstall it, but for the first try i got an error, later on i realised that i need to turn off the device administrator mode inside the app, everything is fine, i was able to unintall it. Now the nightmare starts...
After uninstalling the app, locking the screen then unlocking the phone, it asks for password. I was a bit surprised because i just removed the related app. Nvm, i just entered my "password", but it was wrong. Before the uninstall it worked, now, after the uninstall it doesn't. At this point i can't do anything with the phone, because iam stucked on the "password screen".
What i did today:
- started from Litening rom v2.0
- i was hopeless, so wiped data/factory reset, wiped cache + darvik cache, formated system+data+cache
- installed LeoMar v2.5
- After the boot the it still asked for the password, i removed the sim-card, and somehow was able to access the phone, but unfortunately it locked itself, the "password screen" popped up again.
- My last try was flashing stock KG6 rom then later on CF-Root, but now i can't boot the phone into recovery mode. Download still works.
- What happends when i try to boot it to recovery, the Samsung Galaxy S 2 title shows up, but after that immediately asking for the "password". Before this, the phone booted fully / i was able the access the recovery mode.
So my question is, what can i do now? How can i get rid of this "password screen?"
Youtube video
Same problem
But I switched off administrator mode before uninstalled
and i used only one password so it can not be wrong.
I think that the app is a joke or a prank?
DID you managed to fix that?
Well I managed to make my phone the same brick as yours.
What now.
Did g4rb4g3 = Garbage did in purpose?
I think using download mode to restore your efs partition backup will fix this since password and pin info is saved on it.
Volume DOWN + Home + Power.
Do you have a custom recovery?
Wipe everything. All of it. Flash a new rom. How the hell is this impossible to remove? Flashing a rom wipes all crap right? Wth..
---
Edit: Seems the app is known for this bug with many others. Mods should take the app down, it's killing devices, turning them unusable. If the dev can reproduce the problem or if someone smart enough could come up with a fix..
prodygee said:
Volume DOWN + Home + Power.
Do you have a custom recovery?
Wipe everything. All of it. Flash a new rom. How the hell is this impossible to remove? Flashing a rom wipes all crap right? Wth..
Click to expand...
Click to collapse
Wrong the password/pin is on the efs partition which is NEVER touched during flashes or wipes.
Or flash a AOSP rom like cm7 or MIUI since they don't use the efs partition for lock settings.
ANd i fixed it again from the brick
Just go to download mode
flush it with stock
after restart try to go to recovery it will ask you about the password
type anything as many timea as it will tell you that if you will try again it will wipe out your internall sd card
of course try once more it will wipe out your sd card and ask you again for password
type anything again and again and it will warn you again that if you try again it will wipe the internal sd card and after that you will see red info that your pass was changed to NULL
restart
and you are in and all is back to normall
mahatma said:
Well I managed to make my phone the same brick as yours.
What now.
Did g4rb4g3 = Garbage did in purpose?
Click to expand...
Click to collapse
You can blame him same as yourself. This story shows that you need to be really careful when you mess with your phone. This true from the developer side and from the user side. At least we have some information about this for the future and we can help people out.
Hey all,
I did my searching for the last several hours, and am feeling pretty weak. I know there are several other posts with this error - but please let me explain my situation.
Phone was running 2.3.6. I am unsure how it was originally unlocked (carrier unlocked) and bought it used. To my knowledge it did not have root access... (though the advert said it did - running SU in Terminal to show if it had access failed)
I tried doing a factory reset on the phone because it kept acting weird. Just rebooting 10 times a day, and wifi not working either.
Since the reset the phone has not made it past the M Dual Core screen.
Edit as I type: As I type this, I FINALLY got into recovery mode. It took a long time... is that normal? I mean.. loongggg. Now i see other posts state I just need to click the bottom right corner above the search key and I should be on the way to recovering the device...
This however is not working...
I will keep the phone plugged in over night and see if it just needed more time I suppose. Can you guys recommend anything?
I am on win7 - should have the device drivers installed (though, Windows doesn't seem to recognize this with a notification bubble). I know the phone was not on USB Debug Mode when I clicked 'factory reset'.. would it have retained this?
I will update as i have more information.. otherwise if I am missing something please let me know.
Thanks again,
-k
Try booting into recovery mode by holding volume down while turning on. When the menu appears keep pressing volume down until it says android recovery and then press volume up to select it. If an android Guy with a warning sign shows up, press volume down and up. A menu should appear soon. Try to do a data wipe and factory reset from there.
Sent from my MB860 using XDA App
Hi ar31791, thank you for the reply.
That worked to put me into a recovery mode - very nice. Is the button combo different depending on the version of android your'e running, or just phone dependent? I appreciate that.
Couple follow up questions if you guys don't mind and can help
- after the factory reset - my boot time is incredibly slow.... like 30 minutes to boot kinda thing. I tried to factory reset several times since, and its the same issue.
- my data is not working on the phone. I used the apn suggestions from all sites I've found, rebooted (took a while) tried data roaming, etc, but it just doesn't work. I have a decent idea that the apn's are correct because the mms apn worked fine with a test picture message.
My main concern is the incredible lengthy boot time and the data no longer working. The issue with wifi still showing 'error' when enabling it was not resolved by the reset (I didn't think it would - I was reading other posts where it is suspected as a hardware issue).
Thanks again for the reads, and replies. I appreciate the help!
-kenny
You need romracers or cwm. Unless yer going to stay stock.
Sent from my MB860 using xda premium
Is this an att or a rogers/international phone? Best bet would be to flash pudding and than cwm + custom roms
hey again- thank you for the replies.. seriously. much appreciated.
phalanx, i dont mind staying stock but would that not allow the data connection to work correctly? i found a few posts based on the romracer. i lack the hands on experience, but it looks like i just need to follow the steps for an adb push and then install eh?
you mention staying stock, is that an option? info on my setup below
crnkoj, i am running a bell phone on a fido network in canada. bought on ebay pre unlocked. i do not bekieve it is rooted. phone, mms and text work fine, it seems to be a problem finding a data network at this moment.
thanks again guys, ill be taking a look into the tutorials for romracer and cwm, and giver a shot. lemme know if you have any further ideas, questions or anything you think i might need to know.
edit.. also, whats the deal with the crazyyyyy long boot up time?
kenny
(send from a mobile.. please excuse any typos or punctuation errors)
No its just that with an unlocked bootloader you can flash a new.recovery and that makes it easier to flash roms and also kernels and radios. Kernels and radios can affect your ability to connect with data and can even affect the speeds.
Sent from my MB860 using xda premium
I had a similar situation. So, i did a full wipe installed the rom did another full wipe then installed the appropriate kernel and booted it up. I believe you nedd to install the right kernel per the instructions. It will mot boot if the kernel is not correct.
Sent from my MB860 using xda premium
Thanks again guys,
Man it's a funny issue. I am always able to get in and factory wipe the device, but it seems that sometimes that damn M screen will sit forever. I left it over the course of a movie and a half (probably 3 hours) and that screen was still just sitting there.
I get into the fastboot menu easy enough before that screen hangs, and sometimes i can get into the Boot Android (without BP) (I believe it's called) and sometimes it hangs, and sometimes it works.
Other times, like right now, it boots just fine and kinda fast.
I am having an issue with the RSDLite application recognizing my phone. It did once - then hung at 94% flash of the pudding tutorial. I didn't realize the tutorial says to keep the phone plugged in for 10 minutes even after a fail to see if it actually completes. I havent been able to have the software recognize the phone since- I've installed and reinstalled the motorola drivers, set the phone to usb debugging, and was able to try 2 computers, and 2 different cables. I'll giver another shot though.
I am pretty sure my boot loader was unlocked (as I said I had this all done from an ebay purchase) so I think I can just proceed to the flashing, but if there is a way to confirm that it is indeed locked, I'll take the advice.
The more I read though, it looks like I might just need to send this beast in for a service call with Motorola, because of that damn wifi "error" error. I'd hate to go through all this and realize it still will not work.
Thanks for the replies, I'll always take more suggestions, and if you guys think I'm on the wrong path, let me know. I'll keep searchin dem' forums
If your bootloader is unlocked it will say unlocked in white letters on that M boot logo screen. Did you run "fastboot oem unlock" after the rsd flash?
Sent from my MB860 using XDA App
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
What do you have on your phone that you are worried about deleting? If it's contacts that should be saved with your google account. If it's pictures, you should keep dropbox installed so it always backs up your pictures. Now here's how to save your phone. Factory reset it. That's your only option.
You ask
i7vSa7vi7y said:
What do you have on your phone that you are worried about deleting? ... If it's pictures, you should keep dropbox installed so it always backs up your pictures. ...
Click to expand...
Click to collapse
I originally stated
roboshawn said:
Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose.
Click to expand...
Click to collapse
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
roboshawn said:
You ask
I originally stated
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Well looks like the only thing you can do is not repeat the same mistake. Factory reset your phone set it up and get dropbox or google drive also root your phone and have usb debugging.
roboshawn said:
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Ok. This is how it went.
I reset to factory defaults.
I enabled USB Debugging.
I rooted my phone using the guide over here How to root i545vrufnk1.
I tried various recovery photo/file programs such as Myjad, Yodot, Tenorshare, etc. These programs advertise that they can restore photos after a factory reset. None of them found my old photos. I didn't pay for any of these - I was just using their trial versions. If anyone has used one of these or something like it and had it succeed after a factory reset - please let me know.
I set up Google+ backup.
Next step I'll probably take as additional precaution is to setup the Samsung account service.
To reiterate - this is utterly frustrating that the Android Device Manager remote lock solution does not work for these phones - it goes so far as to tease you with the functionality, but essentially permanently lock your phone.
For anyone else looking to solve this problem - you may or may not have success depending on if you have a samsung account or usb debugging already on or a phone that is not exactly an I545, check out these links:
[RESOLVED] HELP please!! Unable to unlock device locked by Google Device Manager
How to Recover Photos and Data From a Keylocked Android Phone
Samsung Account
Good luck and fix your stuff - Samsung and Google!!!
If you reboot to recovery you should be able to use adb to pull files even without debugging turned on is the OS?
I'm having the exact same problem on my nexus 10 did you ever solve it? Seems really stupid that the adm lock function is so broken
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
change the lock pattern from settings
Go to settings>security and change your home lock screen.This worked for me.
ADM - Blessing and a curse?
Ok so yesterday my wife's phone was stolen out of a car. First we had AT&T shut down the services. According to the history, the attacker actually tried to access Paypal, and tried for a couple of minutes and gave up when he didn't get anywhere. He sent a password reset, that didn't go through. Then I found the ADM and turned on the Lock-screen with a message to call me. According to those who found the phone, the attacker apparently threw the phone underneath a car in a parking lot. The ADM-lock screen allowed them to call me... "Thank you 'Google!'"
Now to the bad news: I cannot get it to 'UNLOCK!'. No password I put in works. And when I attempt to reset the lock I get: "Since Google has verified that a screen lock is already set, the password you entered won't be needed". I guessing this means that it won't alter the password or it can't. Many people all over the internet have come up with all sorts of ideas for this. But I don't see anything 'satisfactory'. Besides just a complete 'reset'. So I really have killed the phone I just recovered? Meaning the ADM is also a 'Curse'? With sarcasm: "Thank you 'Google!'"
This is a Samsung Galaxy S4 Active SGH-I537. I've already attempted to hook up an USB cable, I see nothing. I'm pretty sure that USB debugging is not enabled.
I can enter the password 15-20 times, it never offers me for a 'forget password'. It sometimes says that I need to wait 30 seconds. It keeps tract of how many so-called bad attempts.
PS: I got it... After 30 guesses. The first password apparently stuck. Apparently I wasn't thinking too much, and I put in 'dude'. LOL. And it is now unlocked.
You are living my Exact Story!!
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
This might work
KateJuleLynn said:
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
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Click to collapse
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
NITLOC1 said:
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
Click to expand...
Click to collapse
This method WILL delete all data that is on the device! This will only not happen if your using a custom recovery solution!
Please be careful when giving advice.
If you log into the Android device manager website, it will assist you in unlocking your device. You can set up a password to bypass the pin lock, and make sure you don't lose your data
Sent from my SCH-I545 using Tapatalk
Can you just not flash system... I know there is a nc5 emergency no wipe for odin.. should be one for other firmwares, no?
Samsung SM-T531 Google locked
Hi All
Customer came in with a tablet that was stolen, google locked by her, but later recovered.
In short, this is where i'm at. ADM with her login details, unable to remotely unlock.
When blocking she used a password and device is asking for a PIN instead.
Device wont boot into recovery mode to factory reset.
Cant access device to connect to a network..
I cant think of another way around this.. ANYBODY, PLEASE HELP?
Android Device Manager Samsung Resolution
I read this in another forum, can't remember exactly where but if its your Samsung device use the find my Samsung app. Lock you phone then it may take a minute but the Samsung proprietary app will take over and lock your device. This will allow you entry into the device. Set the screen time out for 30 min then backup your device. This worked my Samsung Galaxy Note 3.
My phone did not originally have a lock screen until i used the Android Device Manager. Each time I entered the password it was incorrect. I wasn't presented with an option to enter my email after 5 attempts either. After completing this procedure the option to remove the lock screen was still unavailable as I didn't know the password that was set. I was able to backup my device and reset.
Hope this helps
how can you able to unlock when it is locked by ADM??
Same thing with my Galaxy S5. Many, many times of password & pin incorrect over 5 days, 8 hours of phone & online with AT&T and Samsung and in-store visits. Finally, I did Findmymobile again. The unlock feature never did show up on the left side, but I right (I think) clicked on the location when it found my phone and unlocked it. I was so surprised that I didn't even realize my home screen was visible for at least a half minute. It's worth a try, 'cause I did the same stuff as all of you have said without any good results.
This worked!
microi said:
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
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Click to collapse
I left my device at a Starbucks and didn't realize until I got home. I went into my Google account to change password and found I could locate my locate and lock it so I did. It located the device exactly where I left it - at Stuckbucks. So, I went back in the morning to recover it...with a locked home screen with my message on it. Unable to unlock directly on the device. I went back home to research this on my desktop. Google Account doesn't have unlock device feature so I used the search engine and found this forum. I followed the instructions and bingo, my device is now unlocked! I was about ready to get a new device!
Oh guys, I badly need your experties. Just as I have in the title, I have a rooted Meizu M5 Note. I rooted the phone believing that I can do much more if it is rooted. But in 6 months of trying to understand what I can do with this said rooted phone, I realized now that there are not much to do with it... Probably because of the brand, so I decided to unroot
The rooting process was from here: giving me error so if requested, i'll give the link.
I have an Android build 7.0.0.0
So here is my issue:
In the same site, I found that I can unroot.. yes, UNROOT the rooted model of phone using superSU by going to its Settings and clicking unroot (or Unroot all something..). It took a bit while, so I decided to restart the device. Yes, while SuperSU was trying to unroot my phone.
Upon restart, it now could not boot.
I allowed 30 minutes, the screen only shows Flyme logo with a spinning circle. So from here, I made up my mind to perform the factory reset/restore:
Turned off Phone > Press and hold Power key + Volume Up... until I reach the screen with options to:
-Update system.
-Wipe data.
I selected Wipe data, for it will reset the system settings. It will now show the
"Wiping data.
Please dont turn off the phone, or it may fail to boot"
It will only last for 2 seconds - and will then again reboot and stop in Flyme logo with a never ending spin below.
_________________
It was already the factory reset, which I thought should help, but it wont work.
_________________
Things I tried:
- Used ADB to flash an offcial update rom from the flymeos.com, but the ADB Flashtool would not read the device because the USB Debugging is turned OFF.
- Googling any possible solutions, but cannot find any - nor any known programs that will allow me to read the not booting phone.
- Fast boot or safe mode, which only wont proceed.
- The Recovery Menu (the un-clickable one) must be locked by the manufacturer.
Can anyone please tell me:
- Is there anyway I can access the phone's drive so I can put the Update zip folder, which will help me to use the 1st recovery option "Update system"??
- Do you have any software that can help me enable the USB debugging when the phone wont boot at all??
Thanks guys..
All the help I can get will be best appreciated.
I tried posting this to forum.FlymeOS, but no one seems to have any interest on helping.
It is now you, that i think can help.
This is my Only phone, and cant afford to lose it...
Same issue with my Meizu M5 Note. I tried a tutorial on how to unlock it's bootloader. But after going through the first step, the SP Flash tool showed some error on how it does not turn on our go recover mode or anything... In really sad
Somebody please help!
RogueDiamond195 said:
Same issue with my Meizu M5 Note. I tried a tutorial on how to unlock it's bootloader. But after going through the first step, the SP Flash tool showed some error on how it does not turn on our go recover mode or anything... In really sad
Somebody please help!
Click to expand...
Click to collapse
Looks to me that you've bricked the phone.
jwoegerbauer said:
Looks to me that you've bricked the phone.
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Click to collapse
Yeah... Well, atleast I can ask for new phone now! LMAO