my device is getting worse somehow - Asus Eee Pad Transformer Prime

Had mine since christmas. I have accepted the wifi and GPS issues. Also the sdcard popping out. No other real issues
Now I'm getting a few deal breaker issues out of nowhere!
1. Browser crashes at least 1 time for every hour of surfing. Ill be watching view and standard surfing and all of a sudden the browser closes and leaves me on home screen. This is not talking about the constant "not responding" alerts. I need flash so I use this browser.
2. Can't use gmail! Its very sporadic but basically ill try to open an email and it becomes non responsive and eventually either closes or just goes black screen. I've read this is common? How can it be?
Those are the only 2 things I do on my device. Surf videos and check emails.
Any known solutions I may have missed? Any help much appreciated.

No idea if you have seen it or if it will fix your gmail issue but there is a gmail update out today.

rsarno said:
Had mine since christmas. I have accepted the wifi and GPS issues. Also the sdcard popping out. No other real issues
Now I'm getting a few deal breaker issues out of nowhere!
1. Browser crashes at least 1 time for every hour of surfing. Ill be watching view and standard surfing and all of a sudden the browser closes and leaves me on home screen. This is not talking about the constant "not responding" alerts. I need flash so I use this browser.
2. Can't use gmail! Its very sporadic but basically ill try to open an email and it becomes non responsive and eventually either closes or just goes black screen. I've read this is common? How can it be?
Those are the only 2 things I do on my device. Surf videos and check emails.
Any known solutions I may have missed? Any help much appreciated.
Click to expand...
Click to collapse
Sounds like you need to first update the gmail app
Secondly your cache might be full : try one of two things - download and app called cache cleaner and use it or cold boot your Prime which essentially does the same thing

I'm not seeing an update but ill keep looking thank you! I really hope it helps so I can use my device more
Nobody else has similar issues huh?

ill1 said:
Sounds like you need to first update the gmail app
Secondly your cache might be full : try one of two things - download and app called cache cleaner and use it or cold boot your Prime which essentially does the same thing
Click to expand...
Click to collapse
Thanks I have 490mb cache which seems like a lot since I rarely use my device. Is that amount normal? Ill try cleaning it now thank you

rsarno said:
Thanks I have 490mb cache which seems like a lot since I rarely use my device. Is that amount normal? Ill try cleaning it now thank you
Click to expand...
Click to collapse
hmm, 480mb does seem kind of high. Also which browser do you use?
I personally prefer either chrome or Opera.
Opera seems to be the fastest with the least issues, however the it doesn't feel as smooth as stock or chrome. (smooth as in scrolling and such, not the loading speed, etc)

GMail was just updated today that might help, version is 4.0.5

rsarno said:
Thanks I have 490mb cache which seems like a lot since I rarely use my device. Is that amount normal? Ill try cleaning it now thank you
Click to expand...
Click to collapse
Glad to help. I don't know if that's high or not but if its slowing down then it might be. What I normally do is take the widget from that cache cleaning app and put it on one of my screens and every so often just tap it and cleans the cache.

andyxover said:
hmm, 480mb does seem kind of high. Also which browser do you use?
Click to expand...
Click to collapse
I use stock browser for surfing my vids or anything flash related, I use Chrome for everything else such as surfing forums, etc.
BTW i read the post above wrong i went looking for a device update and didnt see one. Ill check for an update to the gmail app when i get home.

I'm in the same boat as you OP. I never had decent GPS, I didn't test Wifi/BT death until a few weeks back & Wifi was weaker than my OG droid. But, up until a month ago I wasn't having any daily issues...no more. I bought mine in the HH Gregg Friday the 13th "sale".
Now I'm starting to see screen bleed. That jives with the screw tightening theory.
The tablet crashes almost daily. The first crash didn't happen until after .19.
The stock browser wants to FC/Wait/Cancel at once per use.
Wifi is all over the place - it used to be only a few dBm lower than the OG Droid, now it can be 10 to 15 dBm less.
Wifi/BT immediately kills streaming (finally bought a BT headset)
I can't wait to see how bad the RMA process will be. I'll be video taping the packing at the post office, heh...

kdn102 said:
I'm in the same boat as you OP. I never had decent GPS, I didn't test Wifi/BT death until a few weeks back & Wifi was weaker than my OG droid. But, up until a month ago I wasn't having any daily issues...no more. I bought mine in the HH Gregg Friday the 13th "sale".
Now I'm starting to see screen bleed. That jives with the screw tightening theory.
The tablet crashes almost daily. The first crash didn't happen until after .19.
The stock browser wants to FC/Wait/Cancel at once per use.
Wifi is all over the place - it used to be only a few dBm lower than the OG Droid, now it can be 10 to 15 dBm less.
Wifi/BT immediately kills streaming (finally bought a BT headset)
I can't wait to see how bad the RMA process will be. I'll be video taping the packing at the post office, heh...
Click to expand...
Click to collapse
HHGregg next to Target actually carried these things? That's a surprise. And you must mean .15 it went from .15 to .21 US never got a .19.. as for the wait message in browser try going into settings>advanced and setting plug-ins to On demand see if that helps

Gmail has been unusable for ever since I bought my Prime. Constant crashes. I feel your pain. Yesterday's update did not fix it.

cwoodard73 said:
Gmail has been unusable for ever since I bought my Prime. Constant crashes. I feel your pain. Yesterday's update did not fix it.
Click to expand...
Click to collapse
Thank you, at least I am not alone. Do you have any other info on this issue?
Is it google? Asus? Did the cleaning of Cache help?
I am at a loss if I cant have email working. In fact, who the hell will buy a device with no email??
Which means I'll have a $500 dollar paper weight.

Gmail has been fine never crashed since I bought it in Feb.. Are you rooted? Run fix permissions if you can that might help

not rooted
maybe its only us first batchers? the bcokas or whatever

Tons of opengl errors in the logs when gmail crashes. Sometimes I do see other error messages as well. I have tried submitting bug reports to google. No response. Tried with Asus. One completely inane and unrelated response 8 days later. Not sure where else to try looking for help. I'm not rooted. Completely stock. C2 serial number. I have done a lot of googling and found a lot of other mentions of the problem, but no fixes. Clearing cache and data does not fix it, nor did a factory reset.

I am in the same boat!!!
I could deal with all the other problems, but the web browsing SUCKS!!!!
I have done all the settings BS.....java on/off....plug ins on demand...etc. Even with Java off and plug ins set to on demand I have had the "wait/cancel" pop up....wtf!
Even other browsers....the page will load about 75% real quick and then BAM stop. It will then take some time to load the rest or I get the "wait/cancel" deal.
Twice today out of nowhere the screen goes black...and then it reboots.
The only thing I can think of is there is some sort of bottleneck with all the adds in java. If there is root for .21 maybe adfree would help.
But why the hell would you have to go thru all this!! I really love this little thing, but if this is the top of the line android tablet......man that is pretty freaking sad!!!
Its embarrassing sometimes, trying to show some one the prime. I dont even want to show anyone how it works....its gotten that bad.

As for the browser waiting/force close messages..
and it may not work across the board because I don't know what you have installed.
I got the wait/close messages very frequently during every browsing session.
using stock,ics +,boat,chrome,xscope,and opera, etc.
I uninstalled chrome and flash, then reinstalled flash and I now use opera exclusively and haven't had a wait/close message since. Going on a week now!
I use desktop user agent and flash always on.
I hate opera on my evo because its so slow but it works great on the prime.
Can't hurt to try it if you happen to have chrome installed.
never had an issue with gmail on mine. have you tried removing your gmail account under accounts and sync, then go to app settings for gmail, clear the cache and data, then re-adding your account?
I've got a BCO serial.

kdn102 said:
I'm in the same boat as you OP. I never had decent GPS, I didn't test Wifi/BT death until a few weeks back & Wifi was weaker than my OG droid. But, up until a month ago I wasn't having any daily issues...no more. I bought mine in the HH Gregg Friday the 13th "sale".
Now I'm starting to see screen bleed. That jives with the screw tightening theory.
The tablet crashes almost daily. The first crash didn't happen until after .19.
The stock browser wants to FC/Wait/Cancel at once per use.
Wifi is all over the place - it used to be only a few dBm lower than the OG Droid, now it can be 10 to 15 dBm less.
Wifi/BT immediately kills streaming (finally bought a BT headset)
I can't wait to see how bad the RMA process will be. I'll be video taping the packing at the post office, heh...
Click to expand...
Click to collapse
This might be simple, but have you tried a factory reset? I had stability issues with a couple of apps as well as the occasional OS freeze and a factory reset after the .21 update cleared up all of my performance problems.
If you check the "automatic restore" box under Backup & Restore in the System menu the tablet will automatically re-install all of your Google Play apps.

almightywhacko said:
This might be simple, but have you tried a factory reset? I had stability issues with a couple of apps as well as the occasional OS freeze and a factory reset after the .21 update cleared up all of my performance problems.
If you check the "automatic restore" box under Backup & Restore in the System menu the tablet will automatically re-install all of your Google Play apps.
Click to expand...
Click to collapse
Does that auto app restore also restore app data(eg: a game's progress)?

Related

[Q] Fix for gallery freeze?

I just recently got the vibrant and got the OTA the same day, the gallery freezes about half the time, and about half of the time that it freezes i have to pull the battery, i cant get to task manager or put the phone to sleep and wake it up.
I searched google and there are alot of links regarding it but i didnt find any that gave any ideas to fix it.
I searched this forum and nothing came up. Anyway, I have a class 6 card, the gallery on my nexus is very quick and has never frozen, so it is definitely the phone.
In my experience with the g1, MT3g, N1 and now this vibrant, any time ive received an OTA it has come with costs, it always brings fixes and features but also causes new problems, large and small. So I dont doubt what I found while searching, that the gallery issue is a result of the recent OTA for the GPS fix. Anyway, its kind of silly that this awesome, technologically advanced device freezes when you open up one of the native apps. But can we do anything about it? And if not, is it likely that Samsung will address it in another OTA? thanks
edit: ive also just recently had my phone just turn off every day or so, and it wont power back on until i pull the battery. Maybe these 2 issues mean i have a defective device? Or is this par for the course with the tmobile galaxy s?
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
thank you, yet another reason to root i suppose...
So no way to fix that with stock phone? =(
heygrl said:
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
Click to expand...
Click to collapse
overclock huh,, i never tried i am there is a link here let me go look or how did u do it
/
That is odd, I've never had my gallery freeze or my phone reboot... Are you sure you don't have some rogue app? Perhaps you should factory reset and start fresh? Do you have any "junk" apps on your phone (stupid apps)?
I had a freeze on opening gallery right after the JI6 was released. I think it was trying to recreate the thumbnails from scratch and download pics from my Picasa acct.
Happened one time only and I actually had to pull the battery since it went unresponsive. Never had a problem after that.
~SB
perhaps unmount and remount the INTERNAL memory card. I've done this before just because I saw it as a suggestion and it recreated my gallery.
I having the same issue. I am ready to delete it and use a different app. Is that possible?
acjames said:
I having the same issue. I am ready to delete it and use a different app. Is that possible?
Click to expand...
Click to collapse
If you're rooted you can probably remove it.
I have tried factory reset so I don't think its a rogue app. I got the ota the day I got the phone so I can't compare before and after. If some people aren't having the issue period maybe a warranty replacement would resolve it. Of course, if we do end up getting froyo maybe that's something that will improve. Love the phone either way, I just get fed up with stuff like gallery freeze, random reboot, GPS issues, etc... stuff that i would think shouldn't get past product testing.
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
androidmonkey said:
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
Click to expand...
Click to collapse
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends. But honestly I did find your thread, however it didnt seem to me to be on point with what i wanted to ask specifically. Your post says that "watchdog" told you your gallery is a "resource hog" and that you have to kill it. I dont know what watchdog is, nothing told me anything i just cant get into my gallery app very often, so that didnt seem applicable. Also, i got ji6 the day i got my phone so putting the gallery issue in the context you did ("since ji6 update") didnt mean anything to me, i dont anything about this phone pre-ji6 update. All I know is that my gallery app sucks, your thread was a bit technical for me to be able to apply to my particular issue
Anyway, now my gallery freezes every single time i initially try to open it, i have had to pull the battery 6 times in a row, it works after the pull. This has been my favorite android phone (of 4) but now i just want to set it on fire and run over it with my car. I guess Samsung and Android arent interested in making their $600 products work, does anybody know how i can fix my phone so that it does what it is supposed to? Also im not rooted which i assume probably makes it impossible for me to fix? thanks for any help.
DMaverick50 said:
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends.
Click to expand...
Click to collapse
lol
also bump

So how is everyone's browser after 15?

Because mine sucks. It has reverted to locking up after every 2nd or 3rd page like it did on .11. On a positive note, this is the first update for me with absolutely no reboots, although I would rather have browser working properly again and deal with the 1 reboot a day I was having.
Anyway this isn't really here as a complaining thread, I'm just interested to see if this is commonly affecting people or if I should try a factory reset.
EDIT: sorry for the duplicate thread, I just found the other one that I somehow missed when I was scanning over the other thread topics in this section
Sigh, I got my first reboot AND browser lockup with this update lol. Its OK though between ics+ and chrome I'm fully covered. Reboot has happened once and lockups several times. How can I watch pron if my browser locks up? Answer that one Asus!
Sent from my Transformer Prime TF201 using Tapatalk
My browser has been slow also it keeps locking up and I have to close out of It and shut down the tasks then i am able to get back into it. .14 I didn't have any of these issues with the browser
i didn't noticed anything still same
but about update .15 was very fast
The freezing issue has went away using ics browser + for me. I have the C1 model if that matters.
Sent from my GT-I9100 using XDA App
mine is much much better and way more quicker,
However it seems that it now opens a new tab each time I click a link.
slightly annoying however I'll live with it for the extra speed.
I have almost zero browser freezing after the .15 update - been very happy with it
Browser is pretty good, fast and smooth, although i think once it locked up completely and forced a reboot. I dont have random reboots or anything i'm pretty sure that one was caused by the browser locking up.
Apart from that everything's fine. Oh youtube servers totally suck the last few days But that problem occurs on all my devices and for everyone around here...
My browser now sucks with .15. (BCOKAS)
- It's a lot slower.
- It freezes a lot
- It crashes.
- On .11 it was way faster, better and more stable.
- when I turn javascript off it's blazing fast.
Looking forward to .16
OK with ICS+, but Chrome crashed on my first use, second page after .15
Thanks for the input, sounds like I should try the ics+ browser. Chrome seems to be working really well right now for me, but it doesn't have flash which is kinda meh for me. I would really love to know why everyone has such different experiences with updates, but I would be shocked if there was a person alive that actually knew the answer...
My stock browser is the same with .15 as before...slow, becomes unresponsive to taps after a while, and crashes. I use Dolphin instead.
I just got mine a few days ago, updated to 15 as soon as i powered it on. My only issue with the browser is it will randomly close itself, no fc or anything. Otherwise no issues
ICS browser + is faster but has this strange scroll lag for me.
Going to try the new opera mobile version now. (has flash now)
I have had a bunch of issues with freezes and fc's as well don't know what gives
Sent from my TF201
using xda premium
Have you guys tried going to settings -> apps -> find the browser app and clear its cache? It solved my problems.
I clear cache, cookies, forms, and passwords regularly. It doesn't matter. I have tried incognito so I don't have to do that but it doesn't make a difference. I also have desktop page checked.
Before 15 the only issue I had was GPS and Wifi wasn't stellar.
With 15 I now have reboots daily *sigh* and I also see a lot more "close/wait" popups (mainly in the browser).
My TP only rebooted once when i was on .11 firmware. Now im in .15 and it restarted 3x already. Always when i was in browser having multiple tabs open and watching some flash related stuff. There definately room for improvement
Tablet significantly slower with the latest update. Browsing is also much slower with more lockups. .15 was a massive step back for me as the previous one was working so nicely!

Business Calendar and Galaxy SII, wont save settings

I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
FireRaider said:
I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
Click to expand...
Click to collapse
Weird. I use business calendar, and haven't noticed any issues with it not saving settings. I honestly don't make too many changes to the defaults though, so maybe it's something you are doing that I am not? If you want to give me a specific case that you can reliably reproduce, I'll give it a shot to see if it loses that setting for me as well...
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
have you tried reinstalling the app? Maybe something happened during install. I also have Business Calendar and never have any problems with it (and I've changed the settings in the app, just as you are trying to do)
FireRaider said:
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
Click to expand...
Click to collapse
I'm also running ICScrewD (2.1, with Entropy DD 3/7/12 ATM but also with Siyah .13 for a while). Just tried changing week start day to Sunday (actually, shoulda done that a long time ago ) and could not duplicate your issue - closed out and re-opened, and it opened back up to the calendar.
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan ) it could be a bad install. You might also want to try clearing app data from
menu>settings>applications>business calendar>clear data
before remove/reinstall...
Good luck.
Thanks guys, I will give that a shot. I pretty much figured I would get better advice and help here on XDA than I would from the developers help page.
I will post back what happens after i give it a bit.
dandrumheller said:
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan )
Click to expand...
Click to collapse
my condolences
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
FireRaider said:
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
Click to expand...
Click to collapse
Fwiw, I show 160k for data, and zero for cache. Not too many calendar items at the moment.
I got no clue though why it isn't working...
Sent from my SGH-I777 using XDA
I run this app with no issues. Have not seen the behavior you describe. Do you by chance have both the free and paid versions installed at the same time? If so, delete both, reboot, and just reinstall the paid version. Just a wag....
Sent from my GT-I9100 using Tapatalk 2 Beta-2
I purchased the app straight off. Never tried the free version.
Deleting data and uninstalling has proven unsuccessful so I guess we are out of luck here.
I guess the developer was correct in saying some Samsung devices have an issue with it.
I am happy with the way my phone is set up right now but if I change the rom I will give Business Calendar a try then. Maybe a wipe and reinstall would change things. I am kinda holding out for CM9 before I do that though.
Seems to have been fixed when I switched to CM7 and then to RockRatts Cobra v2b. That leads me to beloved its not really a Samsung issue but rather a formatting issue.
Sent from my SGH-I777 using XDA

"Browser not responding" --- ASUS PLEASE FIX

Thread started to hopefully draw Asus' attention to one of the most annoying issues on the Prime, the "Browser not responding" error that seems to occur on almost any browser. I have turned flash to "on demand" which has helped a bit, but honestly, getting this message every 5-10 minutes is really annoying.
Sign on if you have this issue on your $500 Asus transformer prime too.
OMG this issue is sooo ANNOYING. I love my prime, but the constant pauses make me embarrased to show it to anyone. It looks a lot like hardware fault though, my galaxy s had the same issue and it was due to very slow flash writes(internal hardware, not adobe flash). It had an sd card soldered to the board for its internal memory and bascially any write would block the whole system for a second or two. It was fixed by some internal kernel changes and moving to ext4.
As noted in several other threads...there is a workaround.
In the browser, from the menu -> Settings -> Advanced -> Enable Plug-ins
Make sure it's set to "On demand"
Since changing this setting things for me have been pretty smooth.
I didn't have to do the On demand for the Galaxy S2 as it was perfectly find with it plugs ins on all the time.
jrkart99 said:
thread started to hopefully draw asus' attention to one of the most annoying issues on the prime, the "browser not responding" error that seems to occur on almost any browser. I have turned flash to "on demand" which has helped a bit, but honestly, getting this message every 5-10 minutes is really annoying.
Sign on if you have this issue on your $500 asus transformer prime too.
Click to expand...
Click to collapse
this is annoying..i try not to be whiner being nothing is perfect..but damn the browswer...workaround doesnt do anything either...i've tried all the other browsers and they're no better...hoping it gets fixed
It's sad that my HTC Thunderbolt, single core @ 1.4 ghz, can browse full desktop websites with flash enabled without slow down compared to TFP.
jrkart99 said:
Thread started to hopefully draw Asus' attention to one of the most annoying issues on the Prime, the "Browser not responding" error that seems to occur on almost any browser. I have turned flash to "on demand" which has helped a bit, but honestly, getting this message every 5-10 minutes is really annoying.
Sign on if you have this issue on your $500 Asus transformer prime too.
Click to expand...
Click to collapse
kdn102 said:
As noted in several other threads...there is a workaround.
In the browser, from the menu -> Settings -> Advanced -> Enable Plug-ins
Make sure it's set to "On demand"
Since changing this setting things for me have been pretty smooth.
Click to expand...
Click to collapse
I have tried the 'workaround' and can confirm that is not a true workaround. While it does seem to slightly reduce the number of occurrences it does not eliminate the annoying popup altogether. The OP also stated that he has tried this. Who knows, maybe this is something that varies from one device to the next.
Sometimes I wonder if its the bad i/o in combination with the Plus-1 of Nvidia's 4-Plus-1 that makes the browser tank. The slow i/o causes the Plus-1 to come into effect and the transfers slow even more due to reduce cpu speeds.
Factory reset solved this issue for me....Browser would hang and get popup...after reset stock browser loads pages with no hangs. Use Titanium Backup data only!
This happens in a couple applications for me. The browser (doesn't matter which one I use) and Pulse both have this problem. Both constantly give me the "not responding - wait or close" message. This is either a wifi related issue or an overworked ninja core, I don't know which.
I have faith that Asus will fix this with software eventually - along with the "process.android.media has stopped." I just wish they'd get to it a bit faster.
kdn102 said:
As noted in several other threads...there is a workaround.
In the browser, from the menu -> Settings -> Advanced -> Enable Plug-ins
Make sure it's set to "On demand"
Since changing this setting things for me have been pretty smooth.
Click to expand...
Click to collapse
...this is most definitely not a workaround.
agzela said:
Factory reset solved this issue for me....Browser would hang and get popup...after reset stock browser loads pages with no hangs. Use Titanium Backup data only!
Click to expand...
Click to collapse
This is good info. I was trying to hold out on rooting mine but if its gonna fix this browser issue I'm just about willing. I didnt get the part about using TB "only"..what does that mean ??
ShamelessMT said:
This happens in a couple applications for me. The browser (doesn't matter which one I use) and Pulse both have this problem. Both constantly give me the "not responding - wait or close" message. This is either a wifi related issue or an overworked ninja core, I don't know which.
I have faith that Asus will fix this with software eventually - along with the "process.android.media has stopped." I just wish they'd get to it a bit faster.
Click to expand...
Click to collapse
A lot of the evidence shows that it's not a wifi or processor issue -- more likely a memory I/O issue with the writes/reads to memory.
It can happen on my apps without any internet use or wifi and it happens even when I overclock the CPU.
---------- Post added at 12:56 PM ---------- Previous post was at 12:55 PM ----------
Lyvewire said:
This is good info. I was trying to hold out on rooting mine but if its gonna fix this browser issue I'm just about willing. I didnt get the part about using TB "only"..what does that mean ??
Click to expand...
Click to collapse
It means when restoring stuff after a hard reset, don't restore the entire app... reinstall the app as normal and then only restore data... the thinking is that a unclean install will reintroduce problems into the OS.
Chiming in just to say
1. I get this error message, often
2. it has gotten worse with the last update
3. there is also a lot of lag in typing as well. Sometimes I can type a word before it shows up and then all of the sudden the browser catches up
I always did a factory reset after a firmware upgrade and manually redownloaded my apps from the play store. The unit was set not to restore any settings stored on google's servers.
Its as clean as it could be but the browser is what it is.
I am thinking of taking a big loss on the unit and switching to the Galaxy note 10.1 if those Exynos 4412 rumors come true.
hmmm, this must be device specific, after resetting mine, wiping, and installing
I very rarely get browser lag with a good wifi connection
"Browser not responding" is not my only issue with the browser. It's laggy when scrolling, and it also use very long time to load websites. Anyone else who has the same issues?
Sent from my Transformer Prime TF201 using xda premium
Factory reset cut it down for me but only after i changed plug in to "on demand" that it got rid of it. Maybe the combination of both did the trick.
Edit: placebo. Just happened again. Replicated by going to www.engadget.com full site and as its loading i tried scrolling a few times and the browser locked up. Got the wait pop up afterwards. This is plugin set to on demand.
Sent from my Transformer Prime TF201 using Tapatalk 2
Never ever once ever had any lag or browser not responding messages. You guys must be doing something wrong.
I'm on stock but rooted 9.4.2.21
btw try quick ics browser off the market. It's like stock on steroids.
Have never had this issue with browser. Plenty of times with other apps though
Sent from my Transformer Prime TF201 using XDA Premium HD app

Confirmed temporary solution to game freezing and browser/system lag. Video Added!

Hey guys. I believe that the os21 update has a bad memory leak/background processing management(besides a kernal issue). When playing heavy 3d games like Nova 3 or Sonic, the framerates are really slow or stutter a lot until the games force-close. Well, for the past 2 days, I have not had this issue, both Nova 3 and Sonic play with no stuttering at all, and I have not experienced any more game crashes. My browser also seems much smoother. Please try the two fix options listed below, while noting that the 2nd option seems to work best with mass Efeect, and less "strict" on runnig processes than the first option:
Fix #1- What I did was push the soft reset button on the Prime (using a small paperclip), then waited for the Prime to reboot. Once it rebooted, DO NOT let the Prime load up anything, just immediately go into settings, developer options, select the kill all activities option, then for background processes, select "at most 1 process only" Delete all of your running task managers/task widgets an that's it. Now all of my games run, no crashes, and the framerates for Nova 3 and Sonic is MUCH better.
Fix# 2 - For those still having issues with Mass Effect, this alternate setting will definitely fix the problem. After soft rebooting, go into development settings, and then for background processes, select "at most 1 process only" and DO NOT select kill all processes after leaving them. This setting has been confirmed to fix the Mass Effect issue, as well as all other games while still keeping the Prime running a lot smoother.
Please try using the exact instructions that I have posted, and let me know if this works for you guys. If so, then it proves that the os21 has a memory management issue which is causing all the current issues we are having.
Also, I would like to share this post from Jaycustom, whom has also been using this method for a few days now and enjoying it more than myself lol. He ran a CPU test to test the differences before and after my fix. See his results below:
Default settings said I had about 19 user/ 29 system processes running.
Dev settings gave me 14 user/ 11 system processes running.
Default settings for system memory 600+mb used/300+ free
Dev settings for system memory 300+ used/600+ free
The memory usage was pretty much exactly reversed! So I assume this is where most, but not all, of the performance boost comes from. CPU usage was also lower, not by much though.
See the video that I made (link below)showing me using the default browser, which is now really fast and stable using this method. I also ran Mass Effect 3 and Nova 3 to show that I have no issues playing these games anymore. I used a Samsung Galaxy tab to record, so please re-frame from laughing at the quality of the vid lol! If you guys would like me to try more games/apps, please let me know.
http://www.youtube.com/watch?v=iperCmEH4t4&feature=youtu.be
Thanks guys
Nova 3 is still freezing and crashing, frame rate is still same.... I think tehere is no solution untill FailLoft will update the app for tegra 3.
mibo666 said:
Nova 3 is still freezing and crashing, frame rate is still same.... I think tehere is no solution untill FailLoft will update the app for tegra 3.
Click to expand...
Click to collapse
Sorry to hear that it didnt work for you, but it seems to have resolved the issue for me entirely. I am not exeriencing any more gam crashes or white flashing screens. Are you sure that you followed the stes listed? Waiting for others to rely, but either my Prime just decided to play all my games correctly, or this is "fix" is working for me.
This is not an acceptable fix, it is only a workaround.
leppie said:
This is not an acceptable fix, it is only a workaround.
Click to expand...
Click to collapse
Yes I agree 100%, but it works. At least we can play some of our games/browse without issue until the fix comes out. Did you try it, and did it work for you?
MRCANNADY said:
Yes I agree 100%, but it works. At least we can play some of our games/browse without issue until the fix comes out. Did you try it, and did it work for you?
Click to expand...
Click to collapse
I'll have to try this out tonight. To clarify, when you say "do not let it load up anything", do you just mean go into the settings as soon as possible and kill things? It must start running services as soon as it boots, no? I guess this just minimizes the "damage"?
Hi, I've just tried this and it doesn't seem to have had much of an effect I'm afraid.
In the last 10 mins I've still had two spontaneous browser shutdowns, plus crappy streaming video playback from sites such as bbc iplayer.
The pages seem to load a little faster and scrolling may be a touch smoother but thats about it the best I can say.
This solution works well for me. I have been doing this for some time, except I have limited the processes to three. Limiting it to one seems to improve it even better. Widgets seem also to be a drain on the resources and limiting those works well for me. Much thanks for the post.
You might also try this solution from here post #118 :
http://forum.xda-developers.com/showthread.php?t=1681469&page=12
It seems to have worked for me, I've only had one reboot since. It's at least worth a try. Good luck.
seeknom said:
I'll have to try this out tonight. To clarify, when you say "do not let it load up anything", do you just mean go into the settings as soon as possible and kill things? It must start running services as soon as it boots, no? I guess this just minimizes the "damage"?
Click to expand...
Click to collapse
yes exactly.. this is the way it worked for me. Just immediately go into setting, and select the options that i listed. This will only allow the essential programs to run. Please let me know if this works for you. Also, switch the prime to performance for graphic heavy games. Still testing this, but so far I have not have any crashes since applying.
ksharp4444 said:
This solution works well for me. I have been doing this for some time, except I have limited the processes to three. Limiting it to one seems to improve it even better. Widgets seem also to be a drain on the resources and limiting those works well for me. Much thanks for the post.
Click to expand...
Click to collapse
Thanks for confirm this. Yes, my Prime is no longer lagging when browsing or crashing during gameplay..the difference is honestly night and day. Just confirms for me that .21 is not handling the background processes, or closing them correctly.
jemberton said:
Hi, I've just tried this and it doesn't seem to have had much of an effect I'm afraid.
In the last 10 mins I've still had two spontaneous browser shutdowns, plus crappy streaming video playback from sites such as bbc iplayer.
The pages seem to load a little faster and scrolling may be a touch smoother but thats about it the best I can say.
Click to expand...
Click to collapse
Hey, do you happen to have the sticky player app installed by any chance?
No I've never used sticky player app.
I've been toying with the idea of factory resetting and trying this. I'll see how it goes tonight
jemberton said:
No I've never used sticky player app.
I've been toying with the idea of factory resetting and trying this. I'll see how it goes tonight
Click to expand...
Click to collapse
you shouldn't have to factory reset, that would suck
Can you try the soft reset option again? Once it's done, update the setting as listed and try the Prime on performance mode. If that doesn't help, then you may have a bad app which is hogging on your resources and causing the slowdown/crashes.
This procedure also seems to improve on the strength of the Wi-Fi signal. At least on mine it does.
ksharp4444 said:
This procedure also seems to improve on the strength of the Wi-Fi signal. At least on mine it does.
Click to expand...
Click to collapse
Maybe it's just because the Prime is loading pages a lot faster because there aren't so many things running in the background now. it would be cool though if this also fixed wifi, maybe someone should do a speed test for before and after the fix?
I just tried the default browser again. It does not lag/stutter when scrolling through the pages anywhere near like it used to. it's not as smooth as opera mini, but it's a LOT better than before. Still no game crashes at all since doing this. I can post vids for anyone who would like to see proof after work.
MRCANNADY said:
you shouldn't have to factory reset, that would suck
Can you try the soft reset option again? Once it's done, update the setting as listed and try the Prime on performance mode. If that doesn't help, then you may have a bad app which is hogging on your resources and causing the slowdown/crashes.
Click to expand...
Click to collapse
I was gonna do one anyway, just to start from scratch with a blank slate and get it set up how I want it!
After resetting, and before any apps are downloaded the browser is working much much better once the settings you recommend are applied. Loading and scrolling is faster and there have been no force closes or video hangups.
Cheers, I look forward to this .28 update but thats helped me out a lot in the meantime!
jemberton said:
I was gonna do one anyway, just to start from scratch with a blank slate and get it set up how I want it!
After resetting, and before any apps are downloaded the browser is working much much better once the settings you recommend are applied. Loading and scrolling is faster and there have been no force closes or video hangups.
Cheers, I look forward to this .28 update but thats helped me out a lot in the meantime!
Click to expand...
Click to collapse
Great to hear! yes, my Prime seems much quicker with touch inputs, scrolling, gaming and web browsing. Must of been a bad memory issue along with the kernel for .21.
just did this ans seems to work very well. i was getting around 12-15mbs and now im getting 32mbs in the garage with only 1 bar. im very happy with that. thanks for sharing.

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