[Q] S2 hangs while playing music - Galaxy S II Q&A, Help & Troubleshooting

Hi there,
I bought the galaxy s2 2 weeks back..and the problem that I am facing is whenever i use headphones for the music, after like 10 secs my phone hangs for some reason! I even return the set to samsung service centre they change the entire motherboard and everything but the problem is still there!!
Please Advise!
Thanks
Hani

I have the same problem too...i have to remove the battery and set it up again for rebooting....
I have no idea how to fix that but i think it's a ROM bug and updating to ICS will solve the problem
Sent from my GT-I9100G using xda premium

hanishah said:
Hi there,
I bought the galaxy s2 2 weeks back..and the problem that I am facing is whenever i use headphones for the music, after like 10 secs my phone hangs for some reason! I even return the set to samsung service centre they change the entire motherboard and everything but the problem is still there!!
Please Advise!
Thanks
Hani
Click to expand...
Click to collapse
try any third party applications and check problem remains or not...
eg : trail versions of Power Amp or Player Pro

What ROM are you using? Stock or a modded one and GB (gingerbread) or ICS (ice-cream sandwich). Because modded versions have different fixes for them to get things to run stable.
PS
What strikes me strange about your post is you said you brought this to a Samsung service center and they replaced your motherboard.
This implies it's not a ROM/software problem.
Did you buy a used phone? Also I don't know any official Samsung Centers that will replace the mobo for you. They usually replace the phone for some hardware problems like that (but it's possible I guess).
**Because if the service center replaced it, and you still have that problem, then they either didn't do a good job (because they should have tested it to work), or you have some bad ROM flash.

cyberboob said:
? Also I don't know any official Samsung Centers that will replace the mobo for you.
Yes they do well posted on XDA .
**Because if the service center replaced it, and you still have that problem, then they either didn't do a good job (because they should have tested it to work), or you have some bad ROM flash.
Thats probably true as well .
OP suggest wipe phone and flash stock GB rom to test .
Of course it could be your music is the problem .
jje
Click to expand...
Click to collapse

I had the exactly same problem plus bunch of others which led to service trip.
Phone went to local service center and came back repaired, only to work for two days.
They changed the earphone jack and speaker modules on the first run.
Second time it had to be sended to service it had problems witn wifi and bt.
They changed mobo.
Third time proximity and lightsensors didn't work so they replaced the phone.
Last time my phone hung, the problem was my modded earphones.
I ripped the original samsung earbuds and replaced them with KOSS portapro's.
I had miss-soldered positive and negative on other earpiece... I changed the polarity, and now everything works.
Mysterious...

Thanks for the info JJEgan on the mobo replacements. I guess it's a region/location thing. I traverse mostly from Taiwan and Japan, and they just replace units with any hardware problems after they check it.
Back to the OP:
The music plays fine when earphones not plugged in right? I asked a friend who works at a service center here and he says it can be either the earphone jack is faulty or not connected properly (inside case), or maybe you didn't insert your earphones all the way (lol that's a stretch but never know).

cyberboob said:
Thanks for the info JJEgan on the mobo replacements. I guess it's a region/location thing. I traverse mostly from Taiwan and Japan, and they just replace units with any hardware problems after they check it.
Back to the OP:
The music plays fine when earphones not plugged in right? I asked a friend who works at a service center here and he says it can be either the earphone jack is faulty or not connected properly (inside case), or maybe you didn't insert your earphones all the way (lol that's a stretch but never know).
Click to expand...
Click to collapse
Exactly.... it happens when the earphones are connected... but it is not about connecting it right or faulty....
To others: have you the Same problem with custom ROMs?
Sent from my GT-I9100G using xda premium

Related

[Q] Speaker DEAD - Need Help !

Guys,
Just got my sgs2 yesterday. Rooted. everything was okay.
Then I wanted to set a ringtone + notification sound right.
Got into sound settings, ringtones and started to try them out.
at first there was sound and ringtones played, but then suddenly it stopped.
The speaker is dead - No sound at all. no shutdown sound, no usb connection sound, no ringer sound, no media sound.
Tried : Restart, Switching silent mode on/off, switching vibration on/off, FACTORY RESET, searching the hell out of the web to find a solution on this ...
Please help !
I'm with stock OS, phone bought in UK via clove.
Return phone to seller web cannot fix hardware .
jje
JJEgan said:
Return phone to seller web cannot fix hardware .
jje
Click to expand...
Click to collapse
Are you sure this is a hardware problem ?
p.s : It's really hard to return a product to a seller that is thousands of miles away.
Hyperion82 said:
Are you sure this is a hardware problem ?
p.s : It's really hard to return a product to a seller that is thousands of miles away.
Click to expand...
Click to collapse
We can't be sure, but what you've said indicates that something is wrong.
Have you considered a reflash with the stock Samsung firmware?
Also, given you have rooted, you might be best to use a Jig to reset the number of "non official" binaries flashed, so that it doesn't appear to have been rooted, as we all know what some places are like with rooting
A test play an MP3 file on your PC .
Transfer that to sd card then while sd card is connected try to play via pc by double click . then open my files navigate to the MP3 and play it .
jje
Well I've just reflashed the kernel (from the rooting procedure)
No go
Will try to flash the whole firmware - downloading ...
this is sooooooo frustrating !!!!!
JJEgan said:
A test play an MP3 file on your PC .
Transfer that to sd card then while sd card is connected try to play via pc by double click . then open my files navigate to the MP3 and play it .
jje
Click to expand...
Click to collapse
Tried this, twice with different sdcards.
didn't work
99/100 its hardware .
jje
JJEgan said:
99/100 its hardware .
jje
Click to expand...
Click to collapse
But what would tick the speaker hardware to kill itself ??
worked well after the root. somewhere after just died ...
this is sooo weird !
Okay, tried to flash the stock FM - flash went okay but the problem remained.
Flashed the newest firmware from sami with new pda, modem and csc - still not working
WTF !?!?!?
Hyperion82 said:
Okay, tried to flash the stock FM - flash went okay but the problem remained.
Flashed the newest firmware from sami with new pda, modem and csc - still not working
WTF !?!?!?
Click to expand...
Click to collapse
That would be a fluke hardware issue I guess... Warranty return time, I think
Not my day ...
Thanks for the help though ..
Sent from my Xoom using XDA Premium App
I think the same thing happened to me.
My sound from the normal speaker worked last night before I went to bed, I plugged it in and this morning my alarm didn't wake me up.
Headphone jack works
Headset speaker works
All sounds through the back speaker are a no go.
I tried reflashing a few different firmwares and still a no go.
Sucks theres no stock Bell firmware out because I can't get warranty until it is!
Damn
GG
goldengraham said:
I think the same thing happened to me.
My sound from the normal speaker worked last night before I went to bed, I plugged it in and this morning my alarm didn't wake me up.
Headphone jack works
Headset speaker works
All sounds through the back speaker are a no go.
I tried reflashing a few different firmwares and still a no go.
Sucks theres no stock Bell firmware out because I can't get warranty until it is!
Damn
GG
Click to expand...
Click to collapse
Hi there,
Got the same problem with my 3 days old (or rather: new) Galaxy Note!
Regards,
I sent my phone back to Samsung and they fixed it. It isnt a complicated repair it will void your warranty tho.
Sent from my GT-I9100 using XDA App
your problem is that the phone thinks that a headset or headphone is inserted..... try to use ur headset to prove this....
get the app that disable headset/headphone and all ur media sound will go to your speakers. i had this problem too and the only solution ive found was the app.... its not a hardware problem but a system bug....... goodluck
Hey, I had the same issue. Just buy a new speaker. MODULE-SPK+INT GH59-10917A. Changing that is piece of cake.
Just check a youtube for howtos. Buying one should be like below $8 on ebay.
It took me only 10 minute to fix it (and 3 days of waiting for the mail to arrive
cheers

! HELP ! Audio (Headset) output problem

Hi all , since yesterday I noticed on my i9100 a very strange problem with my audio output. Let me describe the problem: When I plug the original headset from the S2 box , I hear the sound is like under water and when i plug in a normal earphones without a microphone (with two rings only) there is no sound. I dont know what should I do , I mean , I tried to flash some other firmware like the Sammy XWLPG but nothing changed. Btw I am running the latest CM9 nightlies with latest Siyah kernel and i never noticed such a problem before. After all I think its a hardware problem but the phone is branded to T-mobile and it would take 1 month i think when it comes back from the Samsung service center. Thank you for answers.
Just give your phone to SSC, not T-Mobile. It will be faster.
przemcio510 said:
Just give your phone to SSC, not T-Mobile. It will be faster.
Click to expand...
Click to collapse
and the repair will be included in warranty or i have to pay ?

mic possably broken

Hi
On my phone when in a call the other person can't hear me.
Loud speaker works fine
Is this software or hardware problem.
Is there two Mics? one for calls and one for loud speaker
Thanks guys
PS I'm on the latest version of neat rom
Anyone
koooowweeee said:
Anyone
Click to expand...
Click to collapse
Have you tried another ROM, restore backup etc. In short, what measures have you taken on your own to troubleshoot this problem.
- yes, the phone uses another means/ Mic when you are using loud speaker
Swyped from my Samsung Galaxy SII
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
timmy16744 said:
I've had this problem since about 2 months after i received the phone, I posted the question here last year but no one knew. hopefully you can get a answer!!! I'm just so used to using my phone on loud speaker now every time somebody calls haha.
Click to expand...
Click to collapse
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Jokesy said:
I can assist you too.
What measures have you previously taken in solving this Mic problem?
Also post your ROM details
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
i think that lower mic is used when speaker is off , but in speaker phone it uses the the upper mic.
timmy16744 said:
Unfortunatly i was out of the country when it happened so i was never able to claim warranty on the phone or anything so i've had to live with it.
I have tried everything i can think of to try and fix it. Different ROMS, diferent kernals, different modems. nothing has fixed it.
One thing to note, is that when i have headphones in, the mic is fine. Would the be some trickery i could pull to make the phone always use the loudspeaker microphone, even when in handset mode.
current rom is paranoid android 1.99 w/ dorimanx kernal.
Click to expand...
Click to collapse
Sorry about that.
Your own case looks like a definite hardware issue. Too bad you are out of country but if you can still visit any Samsung service center, you might be lucky. Those guys are always very nice and helpful to customers in my country even if you are out of warranty.
Swyped from my Samsung Galaxy SII
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
koooowweeee said:
I've not flashed a newer ROM to see if is that yet as its my wife's phone and I've not had time to back it up before I flash.
I have the same phone and not had this problem
I've also posted in the neat ROM thread and no one has had the same issue
So if there is two mics do you think it could be broken
Click to expand...
Click to collapse
Since its your woman's phone and you can't probably flash a new ROM at this moment, fine.
I'll say, let's assume it's as hardware issue.
I'll advise flash back your stock original or officially update firmware, And just send it to service center for repairs like normal warranty claim.
Good luck
Swyped from my Samsung Galaxy SII
ok guys still need some help with this
things ive now tried
flashed back to stock
taken phone apart and made sure the mic is plugged properly
got a new mic and swapped the over
still no joy
when in a call if i blow at the mic the other person can hear it but cant hear my voice at all
also tried this http://www.ctrlplusz.com/2011/06/fix-for-low-microphone-volume-on-the-samsung-galaxy-s-ii/
but it says that the menu is blocked
but even if that was the problem surely you would be able to hear my voice a little bit
hi
quick update
IVE TRIED EVERYTHING! ha ha
when i blow into the mic at the bottom really softly the mic still pics it up nice and loud. its like the phone can only pic up the high pitched frequencies

headphone socket in Galaxy S3.‏

hi to you , i have big problem my phone has a very strange issue when connect the headphone the device feel it and i mean like normal when connect any headphone i switch to page buddy and start to play music this is the problem i face that i can not hear any sound out in my ear i have tried about 4 different headphones and all work at any other phone include my one and i can make answer call from and record as will i can not got where is the error to fix
Sincerely,
Sounds like hardware problem. Have you tried a dif rom to rule out softwear?
I9100/I9300
andrewwright said:
Sounds like hardware problem. Have you tried a dif rom to rule out softwear?
I9100/I9300
Click to expand...
Click to collapse
yes flashed stock rom 4.1.1. nd 4.1.2 and custom rom wanalite 6.7,6.7 still same , but as you say if it HW y the earphone worked fine except sound , is there code for test or check HW
Work as in change track im music you mean and answer calls? Have you tried cleaning the phone jack?
I9100/I9300
andrewwright said:
Work as in change track im music you mean and answer calls? Have you tried cleaning the phone jack?
I9100/I9300
Click to expand...
Click to collapse
yes i do and when i have call i answerd it from earphone but no sound even playing music same problem i can play and pause tracks but noo sound
So you ruled out software and you have tried dif set of headphones and you have cleaned out the jack. Only one thing left mate. Hardware.
I9100/I9300
andrewwright said:
So you ruled out software and you have tried dif set of headphones and you have cleaned out the jack. Only one thing left mate. Hardware.
I9100/I9300
Click to expand...
Click to collapse
so i have to replace this part from mobile , do you know site that i can buy from
osa4life said:
so i have to replace this part from mobile , do you know site that i can buy from
Click to expand...
Click to collapse
Try Google or ebay
Logic says first
One test with another headphone
Two test with stock rom on default settings
JJEgan said:
Try Google or ebay
Logic says first
One test with another headphone
Two test with stock rom on default settings
Click to expand...
Click to collapse
thnx bro am already do that as you say but i have Q is the service code can fix it
Four different sets used already and flashed stock so default settings already set. Depends were you are. Me I would go to local shop and get a good price from there. But ebay is cheap. I dont trust it though. No service code will fix hardware mate
I9100/I9300
I have this problem too, went through two sets of headphones, one new phone and one replacement part and the problem still happening In order to make it work I have to jiggle the connection in the phone till the sound comes on, then it will randomly just stop, no sound or it will just be crackly
Bad connection that is. Wiggle said it all. Replace or have the port looked at.
_______________
Alliance rom

Cannot be heard over internal mic

A weird thing happened to me:
After installing CM11,no one can here me over the internal mic,and I can only be heard when I use the speaker.
Sometimes,I can be heard very low,sometimes regularly,and sometimes not at all.
All other mics and speakers work just fine,as I can hear everything,from music to videos,but face the exact same problem when recording audio(when on heavy metal vocal lessons ),and when trying to send a voice message over What's App.
Have tried flashing older Jelly Bean roms,using Odin,and have temporarily been able to solve the problem,only finding out the problem persists after a random number of days,differs from rom to rom.
Have been to 3 labs here in Israel,and every time the claim is that the phone is fine,or that it's not a mic problem,but an audio chip one,which is pretty expensive to solve.(not that I mind spending on it,as buying a new decent phone here is double to three times the repair)
The thing is,every time I flash a new rom,a new modem,add a DSP manager,the phone is just fine,at least for a couple of hours,to a few days.
Been thinking it's a software,rather than a hardware issue,so am here to consult with you.
Should I:
1.Flash a stock rom again,but try one that's been altered for the Israeli user?
2.Flash CM12 Beta,in hopes a lollipop would keep fix it....
BTW:
Is flashing with Odin like wiping the system and data partitions?
I've been using numerous roms over the years,from ICS to Kitkat.
Never ever have I faced such a weird problem......
Thanks in advance and best regards,
Yohai.
I'm also having the same issue....
Some others also have the same issue...See the link below:
http://forum.xda-developers.com/galaxy-s2/help/confused-t2777776
I did forum search...Many seems to have this issue...And the problem is still un solved
I also checked if its hardware...But the phone repair guy is saying everything is fine with the mic...
Someone needs to seriously check this problem...
Currently on NEAT ROM v6.4 (4.1.2)...Few hours of usage, the mic is still working...
yohaim said:
A weird thing happened to me:
After installing CM11,no one can here me over the internal mic,and I can only be heard when I use the speaker.
Sometimes,I can be heard very low,sometimes regularly,and sometimes not at all.
All other mics and speakers work just fine,as I can hear everything,from music to videos,but face the exact same problem when recording audio(when on heavy metal vocal lessons ),and when trying to send a voice message over What's App.
Have tried flashing older Jelly Bean roms,using Odin,and have temporarily been able to solve the problem,only finding out the problem persists after a random number of days,differs from rom to rom.
Have been to 3 labs here in Israel,and every time the claim is that the phone is fine,or that it's not a mic problem,but an audio chip one,which is pretty expensive to solve.(not that I mind spending on it,as buying a new decent phone here is double to three times the repair)
The thing is,every time I flash a new rom,a new modem,add a DSP manager,the phone is just fine,at least for a couple of hours,to a few days.
Been thinking it's a software,rather than a hardware issue,so am here to consult with you.
Should I:
1.Flash a stock rom again,but try one that's been altered for the Israeli user?
2.Flash CM12 Beta,in hopes a lollipop would keep fix it....
BTW:
Is flashing with Odin like wiping the system and data partitions?
I've been using numerous roms over the years,from ICS to Kitkat.
Never ever have I faced such a weird problem......
Thanks in advance and best regards,
Yohai.
Click to expand...
Click to collapse
I don't know a stock rom that has been modified by an israeli user. You should try flashing neatrom lite first by Sale. CM12 beta won't improve anything (although it might). Most problems regarding to phone calls are to do with flashing 4.4.4 roms, most of them are caused by not flashing roms properly. Reverting to older version of android will (most of the time) solve your problem.
---------- Post added at 11:55 PM ---------- Previous post was at 11:54 PM ----------
ajayfafu said:
I'm also having the same issue....
Some others also have the same issue...See the link below:
http://forum.xda-developers.com/galaxy-s2/help/confused-t2777776
I did forum search...Many seems to have this issue...And the problem is still un solved
I also checked if its hardware...But the phone repair guy is saying everything is fine with the mic...
Someone needs to seriously check this problem...
Currently on NEAT ROM v6.4 (4.1.2)...Few hours of usage, the mic is still working...
Click to expand...
Click to collapse
Did the issue happen with stock samsung rom? If no, you might have to use that.
SOLUTION!!!
Today,I went to a lab,which came out to be not the cheapest,but the most professional:
Seams out,the problem was with the mic itself,and the best solution was to replace the entire charging flat.(the mic is just a part of it,and in order to avoid future problems,it is best advised to replace the flat itself,not just the soldered mic)
After going to eat and returning an hour later-problem solved!
This just shows you,how some "professional" labs are hiring retarded technicians.
All you have to do is listen,and think SIMPLE!!!
Cheers and thanks for answering!!
In hope of contributing something to XDA's community,
Yohai.
yohaim said:
Today,I went to a lab,which came out to be not the cheapest,but the most professional:
Seams out,the problem was with the mic itself,and the best solution was to replace the entire charging flat.(the mic is just a part of it,and in order to avoid future problems,it is best advised to replace the flat itself,not just the soldered mic)
After going to eat and returning an hour later-problem solved!
This just shows you,how some "professional" labs are hiring retarded technicians.
All you have to do is listen,and think SIMPLE!!!
Cheers and thanks for answering!!
In hope of contributing something to XDA's community,
Yohai.
Click to expand...
Click to collapse
One query
Charging flat means - the board containing the mic, charging socket etc..?
And what's the price for that?
ajayfafu said:
One query
Charging flat means - the board containing the mic, charging socket etc..?
And what's the price for that?
Click to expand...
Click to collapse
Flat=Board,yeah.
Here,we call it a "flat",I guess 'cause it's a flat board.....
The price?150 NIS,others charge about 90-129 NIS.
How much is it in $?
150 NIS= about 42$
I'm beginning a course,next week,which will qualify me as a Mobile Technician.
Sadly,I couldn't replace the flat myself,as I have no knowledge on how to do it,but if I knew,the board itself would have cost me about 30 NIS+VAT.
See the big difference?
Knowledge=Money,my friend.
Peace!
Yohai.

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