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So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again
After installing the HKTW Gingerbread, my lockscreen has disappeared, and the home button isn't working. It's tedious, to the say the least, to have to press the back button about 10 times to get to the home screen.
I've looked online, and it seems people just had to enable the lockscreen again. I can't find the option to disable it or enable it.
From what I remember reading last night some people had success getting their home button working after either restoring data or taking out their battery/putting back in.
I didn't back up data :/
I've pulled the battery several times, to no effect. Its quite annoying lol
Sent from my MB860 using XDA Premium App
Bump, can no one help me with this? Or should I just flash back?
Me too
I'm running 1.83 with an unlocked bootloader. My problem presents itself as no lock screen, home button and search buttons do not work for single press or long press (but do still provide haptic feedback), and holding down the power button only gives the option to power off, not airplane mode or silent.
Factory Data Reset fixes the problem until the power turns off.
Did you restore system data with titanium?
i had the same prob and had pulled the batter 1/2 a dozen times before i saw this thread. didn't help, so titanium to the rescue. not sure what it would take to fix it aside from that, but that was absurd and aggravating to no end, fsck that.
The reason I asked the question was because when I restored all of my system data, this happened to me. I started over again but this time I didn't restore my finger printer scanner data and for the first four packages with "accounts" in their name. Now I have a completely working 2.3.4 with the proper AT&T market.
I didn't do a TiBu before I went to Gingerbread, and had the same problems. Interestingly enough, after installing the build.prop fix, a few hours later I locked the screen and when I turned it back on the lock screen was back.
mine is completely gone too
i had this problem when attempting to restore data via titanium backup. reflashed and downloaded apps fresh, and no problems.
Were you able to figure it out, our did you reflash?
Can anyone please upload the titanium backup for system data?
Hello all. As the title says, even with haptic feedback turned off, it still is active on my phone (notably in messaging and browsing). This started after unlocking and occurs with every ROM I've tried to date. Any thoughts?
withinward said:
Hello all. As the title says, even with haptic feedback turned off, it still is active on my phone (notably in messaging and browsing). This started after unlocking and occurs with every ROM I've tried to date. Any thoughts?
Click to expand...
Click to collapse
The capacitive buttons are giving you haptic feedback even with it shut off from the settings? If it's just vibrating when your typing, make sure that vibrate feedback is shut off from within the keyboard settings. menu>settings>language and keyboard>touch input>text input and then uncheck vibrate when typing.
if you already have that unchecked, I aplogize. I'm not sure what else could be causing it.
k2buckley said:
if you already have that unchecked, I aplogize. I'm not sure what else could be causing it.
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Click to collapse
the only other solution i can think of is to look into the system settings in /datadata as they might be corrupt.
easier than look at them, thru a text editor for the xml files or sqlite3 for .db files, should be to wipe them. wiping the data settings file should restore the function back to the default mode. this will trigger the data settings file to be recreated. default mode will toggle haptic feedback on. then follow the directions in the previous post to toggle them off. this process should recreate an uncorrupted data settings file which should operate properly.
you did say "every ROM" you've tried has this issue. most roms recommend wiping data inbetween flashing. assuming you have done that, the suggesetion above might not work or have already been done indirectly through the wiping of data and rom flashing process.
if "every ROM" you try continues to not respect the haptic feedback settings, for both the capactive buttons and the keyboard, i would flash it back to stock. if stock ignores your settings, i would take it back to the store. this issue should be very easy to demonstrate to them and they shouldn't have a problem exchanging.
definitely a peculiar issue. sorry there doesn't seem to a better solution. hope all these suggestions help!
Thanks to both of you. It was definitely turned off in the settings... I just cleared everything and reflashed and it went away randomly. Strange. Oh well, thanks for the help!
I posted this in the A500 forum as well, but it's probable that this is not a problem limited to my device, and it's also possible that there is a rom that might help me out.
I purchased my tablet on the day it came out, so it's long out of warranty. Everything has been fine with it until three nights ago.
I woke up in the morning to a crashed app alert. I don't get crashed apps often, but it does happen, so I hit ok. A few seconds later I was inundated with crashed app alerts. At that point, any app I opened would also crash immediately. Figuring a good reset would fix it, I turned it off...and it wouldn't turn back on.
I did finally get it to start by holding the volume up and power button.
But that didn't fix the problem. I've discovered that it is somewhat stable if I keep wifi off, but if wifi is on, within minutes everything starts to crash again.
I tried uninstalling some of the apps that crash, but when I restart, the apps are back. It doesn't matter what I uninstall, when I restart, it's back. Installed apps also disappear, the wallpaper resets...basically nothing I do sticks once I restart. I tried to factory reset using the button combination required for my device, and the screen gives the "erasing user data" message, but when it loads up, everything is just as I left it. I tried using the android os option to factory reset, but when I hit "erase everything", the button depresses, but nothing happens.
So obviously, I'm a bit perplexed.
I've never rooted it, and I ran an anti-virus scan a few hours before this all happened and it came up clean.
Anyone ever experienced this? Any advice? If no one has any ideas one how to fix it, is there a way to bypass the main os completely with a rom? I have absolutely no idea how those work, so it may be obvious that it won't, but I figured I'd check.
Thanks in advance! And thanks for reading this far, even if you have no advice!
Hey guys.
Had some trouble on my Z2 and thought I'd create an account here and ask for your advice before I did something stupid. Have no experience with rooting or modding whatsoever, so bear with me please.
I bought a Z2 whose screen never slept. I found out that the responsible was com.sonyericsson.startupflagservice v2, who would always run when I turned the phone on and remained on my notification area with no text, just an icon resembling two blue screens superposed. If I force stopped the process, the phone would sleep normally until I powered it off. When I turned it on, the process would be there again preventing sleep.
I did some research and learned how to flash a different ROM, wipe cache, wipe dalvik... Did all that and the process would still be there. Rooted my phone, bought Titanium Backup and froze the process... it worked fine, but would I reset to factory settings, there was the process again.
And finally I come to my question: would un-installing the process and wiping its data with Titanium backup work? Would I be at risk of bricking my phone?
I'm running out of options on what to do and returning isn't really an option!
Thank you very much!
Phone: Xperia Z2 D6503
Android v: 4.4.2
Build number: 17.1.2.A.0.314
Please let me know if there is any other info I can provide you with in order to find a solution. Thanks again!
busseto said:
Hey guys.
Had some trouble on my Z2 and thought I'd create an account here and ask for your advice before I did something stupid. Have no experience with rooting or modding whatsoever, so bear with me please.
I bought a Z2 whose screen never slept. I found out that the responsible was com.sonyericsson.startupflagservice v2, who would always run when I turned the phone on and remained on my notification area with no text, just an icon resembling two blue screens superposed. If I force stopped the process, the phone would sleep normally until I powered it off. When I turned it on, the process would be there again preventing sleep.
I did some research and learned how to flash a different ROM, wipe cache, wipe dalvik... Did all that and the process would still be there. Rooted my phone, bought Titanium Backup and froze the process... it worked fine, but would I reset to factory settings, there was the process again.
And finally I come to my question: would un-installing the process and wiping its data with Titanium backup work? Would I be at risk of bricking my phone?
I'm running out of options on what to do and returning isn't really an option!
Thank you very much!
Phone: Xperia Z2 D6503
Android v: 4.4.2
Build number: 17.1.2.A.0.314
Please let me know if there is any other info I can provide you with in order to find a solution. Thanks again!
Click to expand...
Click to collapse
Interesting questions... I've also experienced this.
After about 30 mn of waiting, startupflagservice had finished its job (I don't know what it is doing).
Anyway, I don't recommend to uninstall it.
See if flashing the .402 FTF solves this? Maybe it is a random bug in the .314 firmware. I haven't got this process running so I can't comment on it. Have you got power saving features enabled? If so, is the battery drain still bad with the process running?
I know I am asking a lot of questions but there are multiple things that could be causing the issue. When you factory reset the stock ROM, does it occur after you have installed apps or before? There could be a rogue app keeping the phone awake. Install either:
Betterbatterystats (https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats)
Wakelock detector (https://play.google.com/store/apps/details?id=com.uzumapps.wakelockdetector)
Hopefully either app should give you a better insight as to what is keeping your phone from deep sleep.
EDIT: Also, according to quite a few lists, that particular thing (com.sonyericsson.startupflagservice v2) is safe to delete. If you are rooted and have a custom recovery, make a nandroid backup (ask if you don't know what it is or how to do so) and then go ahead and delete it using ES file explorer. Worst case scenario your phone reboots/gets stuck in a bootloop or something and you can just restore the nandroid.
Thanks for the replies, guys!
I'll try flashing the .402 FTF next weekend. Unfortunately, I don't have much time to tinker with the phone on weekdays anymore. I have reasons to believe the current firmware is not the responsible though, as this problem occurred on the firmware that came on the phone (don't remember which one it was), and continued after I updated to .314 through the PC Companion.
Answering your questions, Devzz:
I have no power saving features enabled.
I haven't noticed any battery drain, as I didn't allow it to happen... I usually turned the screen off with the power button, which worked... the only problem was the phone not sleeping by itself after the inactivity period I set.
The problem occurs right after I turn the phone on. As soon as I turn it on after a reset and every time thereafter, I'm greeted by a black screen with a big black button that reads: POWER OFF. If I click it, nothing happens. When I press Back or Home, I'm on my home screen with the icon I mentioned on my original post on the notification bar.
I'm starting to think I just had bad luck and got a defective piece of hardware. There's another problem now that didn't happen before the update: the volume of the notifications now is always low, regardless of how much I set on the slider on Settings > Sound > Volumes. I've noticed some people had this problem as well, and I could temporarily fix it by enabling Dynamic normalizer and xLoud on the Sound Effects, although that is hardly an ideal solution.
Thanks very much again for your help! I'll look into the nandroid backup and try that next weekend.
P.s.: another piece of information that I haven't mentioned and may be relevant: I was never able to access recovery mode, despite my efforts to do so. I had to install XZDualRecovery to be able to boot into recovery mode.
busseto said:
Thanks for the replies, guys!
I'll try flashing the .402 FTF next weekend. Unfortunately, I don't have much time to tinker with the phone on weekdays anymore. I have reasons to believe the current firmware is not the responsible though, as this problem occurred on the firmware that came on the phone (don't remember which one it was), and continued after I updated to .314 through the PC Companion.
Answering your questions, Devzz:
I have no power saving features enabled.
I haven't noticed any battery drain, as I didn't allow it to happen... I usually turned the screen off with the power button, which worked... the only problem was the phone not sleeping by itself after the inactivity period I set.
The problem occurs right after I turn the phone on. As soon as I turn it on after a reset and every time thereafter, I'm greeted by a black screen with a big black button that reads: POWER OFF. If I click it, nothing happens. When I press Back or Home, I'm on my home screen with the icon I mentioned on my original post on the notification bar.
I'm starting to think I just had bad luck and got a defective piece of hardware. There's another problem now that didn't happen before the update: the volume of the notifications now is always low, regardless of how much I set on the slider on Settings > Sound > Volumes. I've noticed some people had this problem as well, and I could temporarily fix it by enabling Dynamic normalizer and xLoud on the Sound Effects, although that is hardly an ideal solution.
Thanks very much again for your help! I'll look into the nandroid backup and try that next weekend.
P.s.: another piece of information that I haven't mentioned and may be relevant: I was never able to access recovery mode, despite my efforts to do so. I had to install XZDualRecovery to be able to boot into recovery mode.
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Click to collapse
I have the exact same problems with my phone not going to sleep and the big "power off" button. What the heck does it mean? Anyone fix this problem yet?
matase said:
I have the exact same problems with my phone not going to sleep and the big "power off" button. What the heck does it mean? Anyone fix this problem yet?
Click to expand...
Click to collapse
In spite of my efforts, I couldn't find a way to get rid of the problem. Currently I have the phone rooted, installed Titanium Backup and deleted the files related to the process.
It's working, although if I ever revert to factory settings, the problem will be there again.
Best of luck to you and please let me know if you find a fix.
busseto said:
In spite of my efforts, I couldn't find a way to get rid of the problem. Currently I have the phone rooted, installed Titanium Backup and deleted the files related to the process.
It's working, although if I ever revert to factory settings, the problem will be there again.
Best of luck to you and please let me know if you find a fix.
Click to expand...
Click to collapse
Which process/es did you exactly delete? What are those files for the process are even doing? When did this problem start for you? Thanks
On mine that service displayed a persistent notification and on every reboot it prompted to power off or use phone. Anyway, as soon as I saw that I rooted and froze com.sonyericsson.startupflagservice in titanium backup. Problem solved! As far as I've tried it's not essential and can be uninstalled as well. I really don't get how they overlooked this, it's a huge annoyance for anyone that can't root the phone I imagine.
Solution!!!!!
I had the same issue on a Z2 I bought off a guy. It was on 4.4.2 and it kept saying no update available. I downloaded and flashed the 5.0.2 update via Sony Flashtool. At first boot the issue appear again after a few seconds. It got very intense with the screen becoming unusable. The phone shut itself down and rebooted without the issue. Gone and nowhere to be found. I immediately got another prompt to update to a newer Android version - same 5.0.2 (17MB file).
So flash away, guys!!!