Hello, my name is Udi. I have recently bought an ASUS Transformer Prime.
Last night I turned it on, it started loading showing the ASUS icon, and then the screen turned black. The device is working (sounds of E-mails, for example), but the screen is blank. Only some backlight is visible. Touch is working.
I am able to turn it off, after pressing the power button for 2 seconds, by guessing the position of the "yes" when it asks me if I want to turn the device off.
I tried reseting using the power button and the volume down button, but it doesn't work.
HELP ANYONE???
udi-M said:
Hello, my name is Udi. I have recently bought an ASUS Transformer Prime.
Last night I turned it on, it started loading showing the ASUS icon, and then the screen turned black. The device is working (sounds of E-mails, for example), but the screen is blank. Only some backlight is visible. Touch is working.
I am able to turn it off, after pressing the power button for 2 seconds, by guessing the position of the "yes" when it asks me if I want to turn the device off.
I tried reseting using the power button and the volume down button, but it doesn't work.
HELP ANYONE???
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Sounds like a bad display cable, take it back and exchange it for a new one.
answer
probably returning it on monday to ASUS support. thank you
Related
Last night my phone was working fine. This morning I awoke late for my day because my alarm clock didn't go off, looked at my phone to figure out why and all I saw was a blank screen. Playing with the power button I am able to get it to a mode where the orange charging light turns on and the softkeys seem to respond (they provide haptic feedback at least). The backlight stays off, but I can tilt the phone around and see a cyan line stretching the width of the screen and I can manuever it up and and down using the volume keys. There are 10 items in this menu it seems since on the 11th click of the volume button the line jumps to the top of the page.
Can anyone help me? I've tried taking out the battery for 10+sec, I've tried removing supplemental hardware (sd/sim cards), I've tried on and off charger.
EDIT: It would seem the key is to loose all hope of it working, but continue to press the power button in desperation and after about 40+ attempts at power at this point it might turn on. I'm officially terrified I am going to wake up without my phone at any given day now =[
Rooted? Stock? Recovery? Rom?
I have had some instances recently where upon powering down, it starts off as normal (powering down message) but then the unit stays in a semi-off mode. I notice this because I walk by later and see a faint bluish tint on the screen indicating it's still on, just appears to be sleeping. Hitting the N button does nothing. I need to press and hold the power button for 10 seconds to get it to go completely off.
ideas?
Is WiFi turned off before you power down? I saw this once and WiFi was on when I powered down. It never happens to me with WiFi turned off.
You really should state what ROM you're using whenever you ask a question. I used to have this problem when I was using cm7 when I'd leave the wifi on when turning the screen off.
Sent from my NookTablet using Tapatalk 2
It's CM7
Hello everyone,
I'm a newbie at rooting.
I have used CM for 3 months but for a week it got a little strange.
Scenario 1) When I push the power button to get to lock screen, the soft buttons' light turn on for a moment but no change happens on screen. I push power button again, the same result. No other respone from my mobile. If I push power button for 10 sec to reset, i see a little green or purple light beam from the bottom right. After a while, it disappears. And still no response. I remove the battery as a last resort and put it back, when I push the power button, it's the same. Little colorful light beams...
Scenario 2) A short time ago, while I was playing a game on it, the screen just turned off and I pushed the power button... as you guess, the story goes on the same way.
It's now off, I couldn't get to it in any way.
What can I do to solve and how?
You guess it's urgent.
Sorry for my poor English, thanks in advance.
Can you restart the phone in download mode, or recovery mode?
I just figured out something:
The phone turned on and I disabled developer settings. After this, when the screen is locked and off and I push the power button, I see nothing on the screen (maybe a little purple or green beam at the right bottom) but the soft buttons turn on. I slide right to unlock without seeing anything, I pass the lock screen and it's now open. (when I touch the screen, the soft buttons turn on again and again as it should be) I just scroll the main pages right and left, push the volume or main button, they work. (it beeps when the sound is max) after 30 - 40 seconds... yay! The screen is on! It's totally the same all the time. It needs time to turn on?
Is it a software problem or is my screen about to break down?
Thanks again!!
it's a software problem. You can either factory reset, run the trim command if you're running android 4.3, or change to a different ROM.
I'm having a really strange issue with my gear fit:
1. Screen is black
2. Screen responds to touch(!) - I unpair the device and pair it again, when i press the left(top) part of the screen (confirmation button) it stops vibrating...
3. I am able to turn it off and on but the screen is still black (Samsung logo does not appear)
4. Bluetooth works fine
5. Kies3 also recognizes the device
6. It happened randomly a few times - the screen turned on and was responsive to touch but when i try to do anything it freezes and goes black again. I noticed that I can even change the wallpaper and clock through the Gear Fit Manager. I thought that it could be just the screen issue but I've never dropped it and as I mentioned - it responds to touch.
This problem appeared out of nowhere - I've left the watch (turned off) for a month on my desk, the battery was at 40% today, tried to turn it on and...
Due to the screen failure I cannot put it in the download/recovery mode. Is there a way to do it with screen off?
I know it's stating the obvious but have you done a full reset on it? (Hold the button down, a good 8 seconds, until it forces it to reboot)
admisi said:
I know it's stating the obvious but have you done a full reset on it? (Hold the button down, a good 8 seconds, until it forces it to reboot)
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Just my 2 cents,I had to hold it down more like 20 seconds, way more than seems logical.
From my Galaxy Note 2
Has there been an answer to this because I've been having the same issue with mine for about 4 months. As stated before, it turns on but screen stays blank but I know it's working because it vibrates after I turn it on. Mine is a international one.
possibly a screen defekt? was the same thing with my when i rip it apart
It all started 2 days ago, when watching a clash of clans replay the screen turned off for the energy saving thing. I pressed the power button to bring it back, but the screen didn't turn on, i could hear the game sounds, and the touch screen was working, after the replay ended i was able to tab the buildings in my village and hear the sound they make. I pressed some random combination of buttons, i think its power+volume down and the screen turned on. It happened a second time during that day, and i was able to turn the screen on again. But the day after that trick didn't work and the tablet was stuck with a black screen.
I tried a factory reset, but the menu for it wouldn't appear, the odin menu by the other hand worked fine. The recovery menu should appear when with the tablet turned off you press volume up + home + power in that sequence, and releasing the power button at the samsung logo screen. But the menu never appeared, so i navigated it blindly and i think i managed to reset it, at the next accension i was prompted with the personal information field, name, google account, time settings etc..
The phone started again, with all default settings, and all my files where gone (so im assuming the factory reset worked) but when the screen turns off it doesn't come back by pressing the power button, it comes after trying a few combinations (and again i think it is power + volume down and wait a few seconds).
So im worried it was all in vain, also the screen brightness is bugged, and changes the colors, the become reddish with low brightness and some colors disappear.
Edit: After i let the screen turn off for the third time today, it doesn't come back on. So im back at the black screen...