Crack in case - Galaxy S II Q&A, Help & Troubleshooting

A friend at work asked to look at my phone as he has a small crack from the volume button to the screeen, so have I It's very small but you can feel with a finger nail. Both phones about 9ish months old. Anyone else?

me too
same problem last year
As i bought my device from expansys UK, i had to send my phoen for, at least 4 week for repair
so i decide to live with that

Oh Wow
o.o i never noticed that
i checked my phones case after readin this (i9100T) and found a very small crack
and checked my dads (i9100) he also had the crack, checked my brothers (white i9100) also had the crack, and so on and so on
weird thing is that my dad and brother have never dropped the before

Can you take a picture?
I can't notice this crack. Are you using a case for your phone (i do) ?

annalein said:
Can you take a picture?
I can't notice this crack. Are you using a case for your phone (i do) ?
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no one in my fam uses cases

Then there is your problem. All phones needed cases because they will get banged up somehow (usually keys in pockets by accident or dropped, etc).
But be thankful it wasn't some i-device 0_< hehe... or you will have the whole screen cracked.

Related

How many times/Have you dropped the beauty till now?

Maybe a weird query but I'd like to know this
Mine is 5 weeks old and miraculously I haven't dropped it yet and in last 5 years this is the only phone which I haven't dropped. But the scaring part is, how will it manage if I really do drop it? So if anyone of you has this experience please share with us.
Regards.
lols. in the last 5 years, this is the ONLY phone i've managed to drop! And i've dropped it TWICE!!! OMG i was/am pissed about it.
But luckily, my friend wants to buy it off me, and now I can pick up a brand new one. HAHAHA.
Hopefully, I will not ever drop the new one.
Once. It was in it's case......
three times. perfectly working, one of them it was a crash with my moto. I get injuried but my phone is perfect
I never drop my phone's. Maybe I dropped my last HTC Desire once in a year.. but it was not serious or anything. People need to be carefull with their stuff
so... so many time. At least 15, 10 onto pavment/gravel. The screen was almost flawless throughout all this but a few weeks ago I was drunk and put the phone in my key pocket. Few deep scratches now. Body has some marks but not bad for how many times its fallen, I think its weight helps.
No case/protector.
Very happy. All my phones get beat up, this seems to last better than most.
Just once. Yesterday. I lost my breath. Until I found out nothing was damaged
Haha. Dropped it twice 3 days ago. My heart skipped a beat or two when I heard it smash to the floor. Must've hurt the poor thing so bad haha.
I seriously had a dream where my phone fell apart. One of those dream you don't realise its a dream you know..
the first time i dropped it scuffed the plastic on the corner a bit, the second - two light scratches on the screen. pretty annoying after having had 3 iphones and managing to never damage them!
I've never dropped a mobile in 14 years and I'm not planning on starting with that one
I don't bother with screen protectors and the likes either, haven't managed to scratch a screen yet.
Sent from my GT-I9100 using XDA Premium App
a
Knocked mine off a shelf onto a wooden floor yesterday. Dropped about 4 feet. Back popped off but...
After turning it over very slowly i was relieved to see the screen in tact.
Phew. No case either. May have to buy carpets for my house to protect the sii from further incidents! (or just be more careful)
Sent from my GT-I9100 using XDA App
I droped mine maybe 1x from ( Inside Car => fallen down to the ground ) nothing happen... ^^
Ok i have also a Zenus Withe Cover
Galaxy S1 also droped few time but same nothing happen...
Cheers
I dropped mine once when i was drunk and somehow the back cover and battery went flying of. Put it back together and turned back on all good.
But have no idea how that back cover came off? I have trouble taking it off my self.
Sent from my GT-I9100 using XDA Premium App
I dropped the phone out of my pocket while running and the phone slid on the floor, back cover popped off and battery came out. No damage to the phone and it was working fine. I had the phone in my pocket next to my keys another day and figured it was alright since the screen is supposed to be protected by Gorilla glass. When I took my phone back out I had a few noticeable scratches in the glass. I thought that was impossible with the Gorilla glass and haven't put the phone back in the same pocket with my keys ever since.
andyhk888 said:
I dropped the phone out of my pocket while running and the phone slid on the floor, back cover popped off and battery came out. No damage to the phone and it was working fine. I had the phone in my pocket next to my keys another day and figured it was alright since the screen is supposed to be protected by Gorilla glass. When I took my phone back out I had a few noticeable scratches in the glass. I thought that was impossible with the Gorilla glass and haven't put the phone back in the same pocket with my keys ever since.
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Gorilla Glass is Scratch Resistant not Scratch Proof. So using it without a screen protector is a bad idea.
Anyway, I have feeling relieved now, after seeing so may of you had already dropped it but nothing happened. So I guess the build quality is good, reliable, that's another very good side of this beauty.
Regards.
PS- Keep them coming.
Dropped it twice, both times during exams. It helped quite a lot passing 'em tho
Sent from my GT-I9100 using XDA Premium App
Only have it a few days and im ultra careful with it i nearly always keep it in my pocket when im out and about and when im at home i make sure to keep it out of the way from my 2 year old son who picks up anything and everything
so i just joined the team...
i dropped it just now,,,its been 5 mins(the late is due to my paralyzed condition when i dropped it) .... Its totally fine,,,working just perfect,,,looking as awesome as it was,,,
just when u look very closely at the screen(light coming from right direction),u ll notice a 2 mm long scratch on the screen which is like thinner than the thinnest hair,,,,it nothing ....but i am just too angry at myself
I've dropped it a few times with cases on and no scratches on anything, a few weeks ago I was in the basement at work and was using the flashlight, this time without a case and somehow slipped out of my hands and got a 1mm scratch to the plastic bezel on the side was extremely angry at myself!! But it's not bad you can't really notice it unless you look very closely.

Cracked Screen after 1-week

Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
You have a warranty just send it in to get fixed
Sent from my SAMSUNG-SGH-I717 using XDA App
It should be obvious it wasn't dropped.
just take it back under warranty and get it replaced.
Sent from my Samsung Note via Tapatalk.
Yes warranty would work as long as it doesn't look dropped down.
raviluke said:
Yes warranty would work as long as it doesn't look dropped down.
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I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
balorok said:
I called Samsung on the phone and they told me it wouldn't be covered under warranty... I did explain to them that it hadn't been dropped or anything. Should I call and pester them again?
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I would take it to a different AT&T location and see if they'll replace it. Sounds like you got a rubbish device. I can't imagine they would replace it, as long as it's obvious it hasn't been dropped.
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Some photos of the damage/device, I have more of just about every angle. I cannot find *any* indication of external damage which makes sense, but still the screen is jacked.
I bet the book fid that. That happened to our recrptionist to her iphone. A book in the back pack. She is a college studemt.
Sent from my SAMSUNG-SGH-I717 using xda premium
I would imagine the book definitely did that. Don't let them know that though ;-)
Sent from the best mobile device ever --Samsung Galaxy Note
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
balorok said:
Had phone since the Sunday it was released...screen has developed a crack at the bottom, just above the capac. buttons going completely across the screen.
Everything still works fine, but is obnoxious to look at.
Heres the thing... (and I know people will doubt this) but I haven't dropped the phone at all. Not even set it down roughly. This morning, everything was normal...went to go to work and put it in my bag by itself (correction - only other thing in there was a book and a wool hat). Got to work, took my phone out and BLAM, crack stretching from one side to the other. No marks around the bumpers or anything. I'm completely nonplussed at what could have happened. My thinking is flex *could* have done this, but that seems like it'd need a hell of a lot of pressure to do.
Well, ATT won't cover it, samsung won't cover it and the quoted repair cost is $200. Deductible for ATT phone insurance is...you guessed it...$200 (or $250 can't remember).
Anyone have any luck with these flybynight screen repair shops? I don't think they'd have the parts in stock for the phone since it is new and kind of a fringe product.
I'm seriously pissed...hung around with my iphone 3g for 3 years waiting for a good phone to upgrade to..finally blow my upgrade and a week later blam.
Rant!
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buy a replacement from ebay and fix it yourself. shouldnt be too difficult, I have replaced my iphones and my sensations screen and they pretty much were the same
I tried looking on ebay for a replacement, but perhaps I'm searching for the wrong thing...
can you share a link?
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
i carry my note in my pocket (I'm a big guy) it rides in the front pocket all day was case-less for the first week i mean i worked played and goofed off with it there can't even tell. i think u just got a bad glass display it is mass produced product and defects do happen.
I myself was very impressed with the build quality of the phone how sturdy it felt despite its lack of depth. So i'd just be aware and keep ur books away from it
should probably just start storing my books on the damn thing
balorok said:
After calling just about every ATT store in town and explaining the problem, I found one willing to exchange it for a new one no questions asked.
I'm still worried about the durability of the phone since nothing major occurred that should cause this amount of damage. Hopefully I just had a defective screen or something and this one will last me a long, long time.
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Im guessing you just had a faulty screen. Gorilla glass can take some serious pressure, and is even pretty damn good at shock resistance. I've dropped my old captivate and infuse countless times without a case and never cracked a screen. Hell, last summer my captivate took a kick from a full grown horse when it was in my pocket, and the screen survived. The hoof hit the back of my captivate, bent the backplate and battery, but the screen was fine. It saved me from a huge bruise, that's for sure.
I think you will be fine with a new device, because it sounds like a faulty screen. Don't let one faulty Samsung ruin Samsung for you forever. They make great devices, and their screens are matched by none. Other manufacturers are just as likely do have a defective device, you just got really unlucky with your first note.
Sent from my SAMSUNG-SGH-I717 using xda premium
I have already dropped my note face down on a corner (it was in a speck case and had a clear screen protector on) and knock on wood it was fine. It is very possible that its just a faulty screen. I would pesster the heck out of at&t and samsung til i got a new phone. They will budge you just have to be persistant.
Sent from my SAMSUNG-SGH-I717 using xda premium
I am anal about my devices also, and the thought of just throwing it in a bag makes me cringe! Always front left pocket for me, no exceptions!
balorok said:
A paperback book could do that? Thats actually very concerning to me as a consumer. I'm extremely cautious with my electronics (ask my wife, she will eyeroll ) and to have something like this occur without any strenuous contact being made with the phone is appalling.
First Samsung phone, and unfortunately will most likely be my last. It looks and operates flawlessly and was exactly what I wanted... but I can't for the life of me see spending that kind of money on something that can essentially break through such light use.
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No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
greyhulk said:
No offense, but if you stuffed your Note in a bag with a book or anything else, you're not really that cautious with your electronics. There's a reason I have never damaged any of my phones or tablets. It's because I don't do things like that.
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I'm not sure where you got the idea that I "stuffed" it in a bag. The bag in question was a messenger style bag with separate internal pockets, phone was in one, book in the other. Book was a paperback (you can actually see it in my photos) about 200 pages thick.
UPDATE:
Second phone screen cracked. Top of screen near the front camera. Had it less than 24 hours - took it back and they exchanged it again with no issues.
Got it at around 4pm, took it home, put it in case (SGP) and put it to charge, went to the gym and then came home and did some programming for a few hours before bed. Phone stayed on charger the whole time. Next morning I put (note: did not "stuff") the phone into my right front pocket of my jeans (normal jeans, not skinny or anything). It was the only thing in the pocket, had a wallet in my back right pocket and some disposable eye contacts in my left front pocket. Walked about 3 blocks to a lecture checked email on the phone - no crack. sat with it in the pocket (front right) for about an hour and a half, then got up and walked home. Got home took the phone out...crack! About an inch long from the very edge of the glass towards the middle of the phone.
I can't make this stuff up. Took it to the store and they replaced it for me again. Manager said something about maybe they got tussled around during shipment or packing.
Both cracked were white devices. The phone I have now is a black one.
I'm trying to think of reasons why this could have occurred twice. First time could possibly have been from being in the bag, but I wasn't throwing the bag around or anything like that. Second time? Who knows... if walking with a phone in your pocket causes it to break...
I am super thankful that I found a store willing to do the exchanges, and I do love this phone...but what the heck!

Dropped my galaxy s3 screen cracked what are my options?

Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
Ouch.
Its repairable but its an expensive repair as entire screen + digitizer assembly needs to be replaced.
Parts are available: http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html
You might want to ask local Samsung repair centre for paid repair quote. Might be very close to the cost of part and might make better sense to get it done through Samsung directly.
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
bala_gamer said:
didnt you use a case or screen guard? if so you did a big mistake you can take it for samsung service center and ask them to replace it, but they will charge for sure..
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no cases available locally in canada and my case still hasnt arrived yet go figure ...
karkid said:
no cases available locally in canada and my case still hasnt arrived yet go figure ...
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Really sad... its really expensive repair. I feel for you but there is no easy way out of this.
You've got a sexy wallpaper out there... mind sharing?
Sent from my GT-I9300 using Tapatalk 2
cracked SGS3 screen
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
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No, you have to replace the screen... there's a video on youtube how to dismantle SGS3.
Or, you could probably still get $400 for it on eBay. (If you're not the type who attempts to repair things on your own...)
Man I feel for you. I dropped my phone yesterday, it landed on it's face and has marks on the screen. The first thing I done was phone my insurance company and swap the details from my old s2 to this one .. I know I will do it again .
Sent from my GT-I9300 using Tapatalk 2
you didnt mention if the sreen was funtional, is it?
id just keep it if it was still functiional. it looks weird when off but barely noticeable in the pics.
just another opinion. of course if its non functioning that option isnt there lol
Damn s3 so breakable. I remember when i had s2 and note, it felt from my hands a lot of times and no scratches or broken display
I got a Squaretrade warranty for mine -- $69 for a year and covers accidental damage. (Doesn't cover loss or theft though...). They also charge a 99 dollar deductible, but that's still better than the almost $700 I paid for it to begin with.
A quick reminder, buying insurance on something after damaging it, then using the insurance to repair it *is* fraud, which is illegal, don't get us in trouble m'kay!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
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the important question is who is the lovely lady?
SGS2 & SGS3 screen
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
looks like i'll be buying a case for mine seeing all these posts about screen breakage. but until I find the right case, at least i have 90 days of lost & damage protection from Amex!
karkid said:
Jumping out my truck in a rush with s3 in hand it slipped and fell flat on the screen. Screen cracked right in the middle all the way through ... Is my only option to buy a new phone
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Click to collapse
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
Screen damage is not the end of the world.......i have been looking at tear downs for the SGS3 and they are pretty basic, even replacing the screen ( which will prob end up costing where abouts of 249 dollars) but that over trashing a new device. i have dropped my sgs3 3 times in the last week and the silver bumper looks Hella Ratty, but my screen is perfect.
i am going to buy a replacement screen as the housing and the screen are joined together, or else i would really need to do some heat gun and gental pulling of the screen to get it out of the housing. but its not hard yall.
if your screen is cracked and you dont have warranty, maybe a screen is the way to go. all you need is small screw driver and a flat metal/plastic peice to pull of the board connections.
Nece228 said:
Yes, sell that crap phone and buy htc one x, which is much more durable
Sent from my Desire HD using XDA
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Posts like these are what starts it all. Do not come in trolling this section.
---Jay--- From the Nexus
kicker1925 said:
Samsung used the Gorilla Glass for SGS2. But for SGS3, they used the Gorilla Glass 2 which is much thinner than on SGS2 that's why it's easily breaks. For me, I will stay on my SGS2.
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are you serious? with gorilla glass or gorilla glass 2, theres always the risk of cracking the screen when it falls on a hard surface. you cant be serious that thats the reason why your sticking with your s2
Go to a mobile phone repair shop.

Scratched my screen pretty badly :(

Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
simon2k10 said:
Hey Guys,
I scratched my notes's screen a bit in the middle in 2-3 spots while going camping. Looking at the phone makes me want to flush it down the drain!
I called bell and told them i had all kind of issues and they told me that they do not do any exchanges, they send phones to Samsung and they decide if the phone gets repaired or exchanged.
So my question is , did any of you deal with samsung repair center and did they send you a refurbished phone, or your same phone with scratches all over the place?
Click to expand...
Click to collapse
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
nellycruzz said:
So your trying to exchange only cuz you got the screen scratches?
Sent from my SAMSUNG-SGH-I717 using xda premium
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ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
simon2k10 said:
ITs the main reason. In the 6 months ive owned it, it also gave me about 10 pink screens then rebot
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Click to collapse
Well u cannot lie and say that u have all these issues especially when u clearly don't and only want a new one cuz of your screen. Its called a screen protector and a otter box. That's your own fault and if u lied to them about issues they will try to duplicate the issues and will only attempt to fix anything they may see. Quite pathetic to lie to get a new one cuz u weren't prepared for your adventure .
Sent from my SAMSUNG-SGH-I717 using xda premium
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
akafred said:
you can put a protector on the screen now and hide most of the scratches.. i bought a phone and the seller did this.. very very hard to tell, but with the protector off substantial scratch..
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Ditto that. A Zagg screen should fill in the scratches and make them almost invisible and prevent further scratches. Also, comes with a lifetime warranty.
I've dealt with Samsung warranty over charging port/cable issues and they sent me a new device rather than a refurb. I retained my own S-Pen, Battery, and sim card. You can send them your phone for whatever reason you want, but once they get it and realize that you just wanted a new device cause you scratched your screen they will most likely charge you for the device.
I agree that you've really got to look at yourself as the cause of the problem. You could have gotten a quality screen protector for minimal cash, and if you can afford the phone and service you can afford to protect it.
Why even take your phone camping? You should never take a phone like the Note camping with you. Keep a backup flip phone and slide your sim in while your camping. People camp to get away from the world not to bring it with them. Also if your gonna cheat Samsung cause you made a mistake and messed your screen up, you will probably never learn your lesson. Buy another Note or deal with your mistake after all Samsung did nothing wrong. Its your fault not theirs. Not only is it lame and dishonest its a crime to scam for free property. Scratched phones are not covered with warranty, but real malfuntions are so I guess your outta luck.
Front Apoita
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
simon2k10 said:
wow, this thread has gone out of proportion! Lets put some facts clear :
1. I did not post a complete post as i was really tired and sleepy ( sorry about that )
2. I am having LTE connectivity issues and 50% drop calls on LTE. we changed SIM cards already and Bell told me to get my phone repaired
3. I got Some pink screens about 10 times in total which worried me. Got them on stock GB, on Perfection ICS Leaks, and on Stock ICS
4. I always had a screen protector, but had few issues with it. It got dirty on the top part next to the front camera, and it had all kind of lines because of the s-pen ( I guess they sold me the wrong type of screen protector as this one sucks! )
I endured it for 6 months but got fed up and ordered a Spigen Glas.t from eBay. I got fed-up of the screen protector meanwhile and i took it off last weekend. Since then ive been scratching my phone all the time, in my pockets, with quarters or keys, or plastic cards!!!This gorilla screen is not really good on the Note.
Anyways sorry for the confusion, hope i cleared out everything.
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Just because it's gorilla glass doesn't change the fact that you're careless. I don't use a screen protector either, but then again my note always has a dedicated pocket. Gorilla glass isn't diamond, if something has a higher hardness rating, it will scratch the screen. Plain and simple. Pay for the repair or get a screen protector to fill the scratches in. It's your fault. Samsung will replace phones for manufacturers defects, but the screen scratches will take precedence over the other issues, as those aren't manufacturers defects. Take it as a lesson learned, you pay for expensive ****, so take care of it like it's expensive ****.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Gorilla glass is very weak. The only screens I have scratched or broke were gorilla glass.
For $200 Samsung will replace your front glass, LCD, and digitizer. It is one unit. They will fix your other issues for free by flashing a basic stock rom and recovery, then see if you have bad hardware. It will take ten days. Call them.

Broken Back Glass

Ok so somehow today while in my pocket the back glass of my shiny exactly 30 day old today optimus g just shattered starting around the speaker and working its way all the way up i am curious if anyone knows of a place that will repair it i have an email in with lg now im gonna wait and see what that want to fix it the bezel and screen are immaculate not a mark anywhere it wasn't dropped or anything if anyone can point me in a direction of getting it repaired please let me know
More Pictures >>>>>>>https://www.dropbox.com/sh/rp1ekwvoh3vnn36/kNQ505Mvg1
Return it if you have insurance
Sent from my LG-E970 using xda app-developers app
Whoa! That kinda damage for only 30 days hopefully you had a warranty assuming your telling the truth and no negligence can be proved claim your warranty probably might wanna root do a backup save it somewhere then unroot b4 though
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This post uses the patented TingTingin®™ method I would teach it to you but you are not yet worthy (come back in a hundred years)
no damage anywhere im not sure what happened it really did happen in my pocket its freaking strange i dont ever par for insurance with att so i have no insurance but im hoping lg will fix it for a reasonable price if i dropped it then no biggie ill claim that but i didint and im not expecting lg to fix it for free i just hope its not 300.00 dollars or some crap to fix it
samsungcaptivates said:
no damage anywhere im not sure what happened it really did happen in my pocket its freaking strange i dont ever par for insurance with att so i have no insurance but im hoping lg will fix it for a reasonable price if i dropped it then no biggie ill claim that but i didint and im not expecting lg to fix it for free i just hope its not 300.00 dollars or some crap to fix it
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It seems the nexus 4 is sending esp waves to damage its cousin lol but I don't know where you can get that fixed but isn't there like a warranty for a certain period or something
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This post uses the patented TingTingin®™ method I would teach it to you but you are not yet worthy (come back in a hundred years)
I have no idea i am going to call my local ATT store in the morning i am really good freinds with the manager maybe he can help me out
Sent from my LG-E970 using Tapatalk 2
If all else fails ill order a case when one is available so i dont see it and just use it as it isint hurt functionally
Sent from my LG-E970 using Tapatalk 2
So my sweet OG is now on its way back to LG In fort worth for repair lets see how much its gonna cost and how long it takes ill update this thread with the Info i recieve from lg so if anyone else faces an accidental break/shatter of the back glass they will know what Lg has to say about it and what they charge to fix
The back glass on these phones is notoriously sensitive. I have a small crack going through the whole phone on the back. The other day I dropped it from my chair on to the carpet in my room and that put a hairline crack all across the front now. This is a major concern for these phones as the phone becomes totally unresponsive when the front glass cracks. I have been using phones without a case for years with never any problems and a carpet drop from 2 feet should not damage your phone like this.
yeah a carpet fall shouldent do damage like that i read over in the international version forum that the international version back glass cracked from temperture change going from hot to cold mine was in my pocket and somehow broke around the speaker then the more i used it the worse it got untill yesterday when i took it out and a small sliver of glass actually stuck in my finger so this morning i sent it back to LG
Sorry to hear that....Now my phone went back into Bumper case after seeing this post. Looks and feels horrible but hey.. don't want a broken glass.
That looks like either stress around the speaker cutout or spontaneous shattering.
It's an uncommon but well enough known phenomenon in tempered glasses (of which gorilla glass is).
http://en.wikipedia.org/wiki/Spontaneous_glass_breakage
I am Hoping Lg will Look at the phone and see that there is absolutly no physical damage exept the glass its very very obvious the phone was not dropped and has not a single mark on the bezel but i doubt they are gonna fix it without it costing me an arm and possibly 2 legs
i will be buying the otterbox case as soon as i hear back from lg about what there gonna do
samsungcaptivates said:
i will be buying the otterbox case as soon as i hear back from lg about what there gonna do
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Otterbox does not make a case for the AT&T LG Optimus G. The Otterbox Commuter just released for the Optimug G is Sprint only.
wow good call i thought it was for the att version i saw it was just released
samsungcaptivates said:
I am Hoping Lg will Look at the phone and see that there is absolutely no physical damage exept the glass its very very obvious the phone was not dropped and has not a single mark on the bezel but i doubt they are gonna fix it without it costing me an arm and possibly 2 legs
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It might not be your case but sometimes... when we have the phone in our pocket... and while walking or doing something your leg (thigh area) might have hit something..Like corner of a table or it can be anything. b'cos it happens unconsciously you will not notice till you actually pull it out later and :crying: ... It happened to me once, From then on.. I always keep my phone screen(front) facing inside (towards body). But as this phone as double glass we are out of luck.
I hated when Nexus 4 and this phone came up with this idea of having glass back... even after knowing its a bad idea. e.g. Iphone 4 or 4s... everyone knew someone(friend or friends friend) with Iphone broken their glass at-least once.
Googler_1976 said:
It might not be your case but sometimes... when we have the phone in our pocket... and while walking or doing something your leg (thigh area) might have hit something..Like corner of a table or it can be anything. b'cos it happens unconsciously you will not notice till you actually pull it out later and :crying: ... It happened to me once, From then on.. I always keep my phone screen(front) facing inside (towards body). But as this phone as double glass we are out of luck.
I hated when Nexus 4 and this phone came up with this idea of having glass back... even after knowing its a bad idea. e.g. Iphone 4 or 4s... everyone knew someone(friend or friends friend) with Iphone broken their glass at-least once.
Click to expand...
Click to collapse
that might very well be the case i might have run into something. But either way i dont mind paying to get it repaired as long as its reasonable ya know i just dont wanna be gouged or told that its not repairable kind of crap ya know im hoping it will all play out
Strange... Mine fell 6 feet onto our concrete kitchen floor inside its att body glove case and nothing happened to mine, seriously.
Any extreme temperature change or sudden jarring movements?
Sent from my LG-E970 using xda app-developers app
Not really i took my wife to cracker barrel to eat got out of the truck checked in on facebook dropped the phone into my pocket front right jean pocket to be exact when in to eat came out pulled out my phone and bam it was broken and i had little shards of glass in my pocket
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

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