My S2 has been turned into a gibbering wreck after I updated the firmware from GB 2.3.4 to ICS 4.0.3 using the standard Kies software. The firmware update looked successful but...
After the upgrade process the phone typically will only last 5 to 10 mins before randomly rebooting, the battery is fully exhausted from 100% after 2.5 hours (the battery also gets really hot) and generally the UI is highly unstable, i.e. prone to stuttering and freezing before then hanging or rebooting. In short, it's pretty much unusable.
My phone ran perfectly before the firmware 'upgrade', the UI was stable, the battery lasted approx 18+ hours with my useage and I virtually never suffered any random reboots. I had rooted it using the Zergrush exploit. I also have a 32GB card fitted and run Go Launcher EX (not Touchwiz), other than that the phone is fully stock. The phone is UK SIM free and unbranded (bought from P4U) using an UK Orange SIM.
Help what can I do? Is there a reset I can perform without loosing all my installed apps? Or am I going to have to do a full reset and re-install all my apps from scratch? Could it be something to do with the memory card, would a re-format of the micro-SD help?
I don't particularly want to do a full reset if I've then got to re-install all my apps (200+ Yeah, I'm an app junkie) but I get the feeling I won't have much choice as I can't leave the phone in its current state.
Thanks for reading. *sigh* I wish I'd just stuck with GB, if it ain't broke an' all that...
S.
Try a factory reset in the first instance.
If that doesn't help, you could either try a completely clean install of an ICS stock rom; check in this thread for unbranded UK & do a fresh install of your apps. Or you could do a fresh install of a GB stock rom; check that thread I linked you to in the first instance, if links are dead, search Samfirmware.com.
Re: your question about formatting your SD card, if you do either of the above, you may as well for good measure.
Edit to add - I don't have quite as many apps as you (~120) but whenever I install a completely new rom or a major version change (not nightlies), I always do a clean install. I find it's a few hours well spent.
MistahBungle said:
Try a factory reset in the first instance...
Click to expand...
Click to collapse
Thanks for the reply Sorry to be a complete noob, but what would be the best method for a factory reset? Select the option from the relevant settings menu or key in *# code on the dialer? or doesn't it matter? I'm guessing the right code is either *2767*3855# or *2767*2878# would that be right?
Thanks again.
S.
Boot into recovery is how I've always done it. From memory you can do it from the settings menu as well on stock (it's been a while/hazy memory only used stock for a week 6 mths ago).
Yeah, it's probably one of those codes (I don't remember which as I've never used the code, only seen them in posts on here).
MistahBungle said:
Boot into recovery is how I've always done it. From memory you can do it from the settings menu as well on stock (it's been a while/hazy memory only used stock for a week 6 mths ago)...
Click to expand...
Click to collapse
Ahh okay, Thanks again for your help. I think it might be a long night tonight.
*EDIT* Heh I just switched the phone on for the first time this evening and it's already rebooted within 5mins of coming on just being sat on the table. :|
S.
No probs. Good luck Post in this thread if you have any dramas/let us know how you go.
If your rooted, use titanium backup for your apps. Then reinstall user apps only after upgrade. Don't reinstall system apps.
Sent from my GT-I9100 using XDA
Sorted...
All sorted! I can confirm that booting to recovery mode then performing a factory reset has cured my phone of all its symptoms, the gremlins have been banished, yay!
Big thanks to MistahBungle and all who helped... My UI is silky smooth again, my battery usage is back to normal if not a little better actually and greatest of all no more reboots every 5mins.
Although I didn't have to reinstall all my apps (approx 280 ish, sheesh ) since the phone automatically pulled them all back from Google Play (aka Market Place) it took an hour or so heh, I'm afraid all the apps have lost their settings so I am stuck with plugging all the settings in each time I start an app for the first time in ICS. Bit of a pain but could've been worse. Hmm, I've also got lots of bluetooth pairings to rebuild and wifi networks to re-aquire, oh well.
Next on the list...
I'll have to hunt down the easiest way to re-root too I have a need to re-install Orange's UMA client app, "Signalboost".
Thanks again to all.
S.
Good to hear. Glad you got it sorted
Related
Couldn't see anything about a general jerky S2 here - hope I'm not duplicating something...
I have a T-Mobile UK Galaxy S2. I've had it a week and its my first Android phone so I'm not super experienced with it. I am rooted running:
Android version 2.3.3
Kernel KF3
Build Number BOKF3
About once per day the phone becomes very jerky and unresponsive. If I am navigating the menus or flicking up a long menu screen the motion isn't smooth. Similarly if I am using Swype my swipes often get interrupted by this freezing motion. The phone just doesn't keep up with my finger and in end up with an incomplete word. In the web browser it takes a while to register my finger on the screen and often when I try to scroll, I end up clicking.
The problem goes away if I turn off the phone and restart but I have not been able to find a way to resolve it without doing this.
I have tried: ending all apps; clearing ram; using advanced task killer.
Only a reset seems to make a difference. I can then be OK for the next few hours, but I think I've had this problem at least once per day since I've had the phone.
I've not notice it being triggered by any specific app.
Can anyone help me fix this? Is there anything I can install to see what might be going on? Anyone else had the problem?
Any help really appreciated
Backup all data and factory reset as first step ..
jje
Can you advise what my best way is to do that given my current situation.
I didn't make a backup pre-root. Is this a problem? Is it just a matter of connecting to Kies to do the factory reset? Or do I need to use other tools/locate the original kernel.
There is nothing on the phone that I need to back up (other than a few paid apps which I believe I can use Titanium (free) to backup right?
Thanks
Update: Backed up my apps with "file expert", did the factory reset, downloaded fresh copies of only the apps I really wants and so-far-so-good. Thanks again.
Problem seems to have reappeared. Was using the phone this morning and it became all jerky again. Can anyone suggest other things I can look at?
thanks
If you are still on old KF3 ROM, consider upgrading to KG3 or wait few days KG6 will be released.
I see signs of kg6 in the other forums. is the version I need out now?
Im really keen to gert this shorted as the jerk is driving mr madit seemslike a pylsetjayfreezes the phone. If I am in my contacts list i can flick the screen and make the list scroll fast down.but it stops for a second then continues on its way.normally when it happens it happens s second time just when the scroll is slowed right down. Its like there is something running on the phone causing it every 1.5 seconds.
Im worried my phone is defective as none else seems to have this problem.
Any pointers to three correct kg6 our other solutions much appreciated.
Cheers
Sent from my GT-I9100 using XDA App
Well a couple of months later I still have the same problem. I'm now running KH3 and the problem is persisting. I've also noticed that the 'jerk' interrupts the filming of video so anything recorded while it is happening ends up with little skips in the video and out of sync audio.
I've also tried an app from the market "fast reboot" but that doesn't solve the problem. I still only get a temporary fix by turning the phone completely off and then back on again.
Does anyone know the process for returning a phone to T-Mobile UK? Am I going to be without a phone for ages? A friend who also has a SGS2 on the T-Mobile network but purchased from Carphone Warehouse is convinced it that it is the fact it is a T-Mobile direct phone that causes the problem... but they can't all be like this???
Otherwise, is there anything else I can try to troubleshoot what might be happening. There must be *something* that starts running on the phone that causes this jerky behavior but I just don't know how to identify it.
Any help much appreciated - thanks!
Well, that's definitely not normal. Sounds like an hardware issue to me. A friend of mine got his SGS2 from T-Mobile Shop Austria (with branding) and he doesn't have this issue.
- Maybe your homescreen is overloaded with widgets. Try to remove some Widgets, like Program Monitor (caused me some jerking).
- Do a factory reset (settings/privacy/factory data reset). don't forget to backup your data.
- Try to flash a different Rom (full wipe) with Odin, like KI3 (2.3.5) or a Custom Rom . I'm personally using CheckRom Revolution and I'm really happy with this Rom. However you'll lose your T- Mobile branding and your warranty, if you root your phone. Don't forget to backup your current Rom and buy / use a USB JIG to get the warranty back, if it doesn't solve your problem.
Well, I personally doubt that any of these methods will help your problem.
If nothing helps, then talk with T-mobile ... maybe they'll instantly replace your GS2 with a new one, if you explain the situation in detail. Try to put some pressure on them^^ Otherwise you have a couple of weeks to wait, because T-Mobile will most likely send your damaged phone to Samsung.
good luck.
Hi everyone,
first of all I did search forum, but havent find answer nor related thread, if I have missed it please sorry about it.
Got my SGS2 about 6-7 months ago. No issues, everything perfect. Got updated to 2.3.4 with KIES (not really fan of experimenting with phone that have price of above average monthly salary in Serbia).
Rooted device with ZergRush exploit since I wanted as close to mint backup in case I have to send it to service(dont ask, service here is pain in the butt), purchased Mobile Odin Pro (cheers to that Chainfire) and flashed Hellcat's kernel for 2.3.4 from Mobile Odin.
Everything was cool, CWM, made EFS backup with his tool too, and so on...
However, about 2 moths ago, I started experiencing random restarts of the phone. Did search, found out that it happens and actually dealt with it.
Now, recently, i switched off my phone in the evening (was on 20% and didnt wanted to leave it on charger, and didnt want it to die on me during night), and in the morning I havent been able to turn it on. Freaked out badly, only to realize that its battery was empty. Which was odd because I DID turned it off.
About few days ago, i switched the phone, and it went to full shut down, however managed to get stucked somewhere in process (LED's are on, did vibrate i think) but never shuts down itself.
After some time, when I picked it up since I saw LED's on, i realized that its very hot and that I cant switch it back on (presumably because it never got shuts down) and had to remove battery so that I can switch it back on. When I did, i found out that battery was about 15% drained in that 10 mins, and I dont know what he was computing while shutting down, but it burned the sh*t out of itself.
Tonight it did that again so I decided to ask first before I do factory reset/wipe everything (maybe update to ICS too).
So, any idea, suggestion what to do is more than appreciated.
Cheers
Polite bump?
What is the actual problem .
jje
Well assuming you have read original post, why the hell that happen, does it happen to anyone else, and how to avoid it?
this may help
http://forum.xda-developers.com/showthread.php?t=1108499
Well, as I said, its not bootloop.
As I said, I shut down the phone, it starts shutting down, turn on leds, vibrate and stays turned on. After that battery drains quickly, and phone gets very hot.
When I get battery out, and back in it boots up without problems.
And I dont have any cooked rom, just Hellcats kernel for 2.3.4 stock rom.
you problem
Hi there,
Here's the best way to resolve this issue you have to re-flash a fresh new rom, meaning a full installation of the android os and here is how to do it,
First search google and download ODIN to ur computer or Pc.
Next search again google and type the following ( Sammobile.com ) and register and after that type the model number of your phone for example (i9100) in the site search bar and download rom that u need and thats it this should solve ur problem
Note : be sure to have 100% battery charged before doing the above and after installing ur new rom do a full wipe and enjoy,
I hope this was helpful,
Regards,
iMatrix
Yeah, thats probably that I will end up doing, luckily i have bought Titanium Backup so that I can backup all apps that I have and restore them after wiping everything.
I was wondering that somebody have any idea what might be going on.
Thanks for suggestions everyone.
before that try wiping cache and dalvik cache
Sent from my GT-I9100 using xda premium
This seems to happen quite a bit on gb roms.. definetely time to upgrade to ICS
Actually from what I have read about ICS 4.03, Im actually glad I didnt.
Releasing it in that state(e.g. battery issues again, 3rd party sms programs sends sms twice...) is bad for both G and Samsung imho...
Kepavi said:
Actually from what I have read about ICS 4.03, Im actually glad I didnt.
Releasing it in that state(e.g. battery issues again, 3rd party sms programs sends sms twice...) is bad for both G and Samsung imho...
Click to expand...
Click to collapse
Lp7 fixes these problems
Sent from my GT-I9100 using xda premium
Eudemony said:
Lp7 fixes these problems
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I think I'll wait few more iterations just in case
Alright then. Description of my problem first I guess. I was not at home and running out of battery on my S2, but play store asked me to update some application so I agreed. After this I got the message that my phones internaly storage was running low, and keep in mind that I had near to no battery life (like 5%) and was not near any sort of charge point. I tried to access the applications page, to delete some apps that I never used and when I did my phone randomly and crazily got stuck and switched off. I'm assuming it somehow drained the 5% battery life I had left.
I got home thinking I could just switch on my phone and delete some applications that I wasn't using...that was 2 days ago...I can't even get past the samsung splash screen. It goes on a horrible boot loop and I've just about tried everything apart from hard resetting and I don't want to do that as I haven't backed my phone up recently...
If anyone knows any other methods, could you please please help? I would really appreciate it if I could keep my files and just enter my phone to delete a couple applications...which I'm assuming is the problem.
What have you tried? What firmware do you have? More info would be nice :thumbup:
urdstve Juden
andrewwright said:
What have you tried? What firmware do you have? More info would be nice :thumbup:
Click to expand...
Click to collapse
yay for quick replies. I have tried cold booting, and soft resetting...I also went into recovery and cleared the cache partition to see if it would help and so far nothing... I have absolutely no idea what firmware I have and I have no idea how to check. I never tried to root my phone or install other roms.
OK so if you have no idea what firmware you was on don't reset Cuz if you was on 4.0.4 kiss good by to your phone. Was it ICS or jb? Do you know this? Pull battery out leave for a bit "5 mins" and try again. If that don't work and your not sure on firmware you need Odin to replace firmware yes data will be lost. Can you get to download mode?
I bought an OG Razr from my friend. It worked great for several months. Basically as soon as I got it, I updated to the ICS update, rooted the phone and switched it to page plus.
Since there was no good way to run a custom ROM on this phone until recently, I've been running the stock one until about a month ago.
I was really hoping that after using safestrap and using CM11 that my problem would stop. It was good for a day or two, but then it started back. I was using the current version of JBX kernel, so I wiped romslot-1 and started from scratch and stock kernel. After this I was convinced it was app-related, but after a lot of trial and error, I'm not sure anymore...
I was convinced it had something to do with sleep mode..I found an app that suppose to keep your phone awake, but it continues to do it even with the app running. The phone will NEVER reset while the screen is on!! I can use it all freaking day and it's perfect...but if I turn the screen off and check back in 20 minutes or so, the phone will be powered off....sometimes it will be hung up, and I will have to do a hard reset. Sometimes it will turn itself off 2-3 times an hour (once again, only after screen is off).
Could this have something to do with me moving the phone to page plus..? I've noticed people saying to wipe the cache and see if it continues...I've been wanting to factory reset my phone and clear cache etc, but I'm afraid it will screw up my page plus config..will it? Will the phone still be rooted?
I can't really find many people having the same issue as me, so any advice is greatly appreciated! I cannot afford a new phone at the moment, nor can I afford for my page plus to be screwed up.. so that's why I'm so hesitant to mess with the primary ROM.
Thanks in advance!
Joshua
Any advice or tips..? Thanks again
Almost 90 views and not one response...?
Thanks.. No really, THANKS!
I have experienced this happening to me as well, although it is very infrequently. This only started after rooting and installing Safestrap. Initially I had flashed CM10.2 Snapshot in Slot 1 and CM11 Nightly from December in Slot 2 while leaving the Stock Slot alone. I can't recall if it was CM11 or CM10.2 when I experienced the phone shutting off. Since then I have deleted Slot 2 and run clean installs of CM11 Nightlies in Slot 1. I no longer see the switching off. GAPPS are the only other packages that I have flashed. I have tried many devs GAPP packages but have been running PAGAPPS for a few months now without any issues. Looking back it's possible one of the GAPPS packages was causing the phone to shut off, IDK.
Sorry I don't have an answer to the problem but thought I'd share my experience hoping you our others may get something out of it. Are you sure the phone is powering off and not stuck in a sleep state? Try plugging the phone in to charge, see of that causes it to wake, also try connecting a PC and see if it is recognized. The only other time this will happen (power down) is when the battery goes dead. Maybe your battery is getting old or possibly a bad connection. Get yourself a spudger tool, remove the battery and clean the contacts or better yet replace the battery. Last time I checked they were very inexpensive.
Good luck!
XT912 - CM11 Nightly - PAGAPPS Micro
as google stated, if you're running CM11, the first thing I would assume is wiping the dalvik and cache (wiping those or even factory resetting shouldn't mess up your page plus setup, that info is written elsewhere on the phone. Second assumption would be that it was a bad gapps flash.
Happened to me on a warranty replacement.
Hi,
I just wanted to add that I've had this happen on a complete stock XT912 refurbished warranty replacement. Had to send it back under warranty, the day after I got it...
Hi,
This is my first post so I do not know if it is in the right section.
I have an Android Phone (ZTE KIS V788 – Full spec: gsmarena.com /zte_kis_v788-4586.php)
It runs Android Gingerbread 2.3.6
It keeps turning off and restarts, it is basically not usable anymore.
What can I do to fix it?
And is there any way to update its software manually? (It has 256MB RAM, and 800MHz CPU)
Thanks!
dell5 said:
Hi,
This is my first post so I do not know if it is in the right section.
I have an Android Phone (ZTE KIS V788 – Full spec: gsmarena.com /zte_kis_v788-4586.php)
It runs Android Gingerbread 2.3.6
It keeps turning off and restarts, it is basically not usable anymore.
What can I do to fix it?
And is there any way to update its software manually? (It has 256MB RAM, and 800MHz CPU)
Thanks!
Click to expand...
Click to collapse
Your issue is the device. No matter what you do to it, it will still act up. The issue is that the device doesn't even have enough ram to run the os properly. 256 mb of ram is just not gonna cut it.
zelendel said:
Your issue is the device. No matter what you do to it, it will still act up. The issue is that the device doesn't even have enough ram to run the os properly. 256 mb of ram is just not gonna cut it.
Click to expand...
Click to collapse
But at new it used to run well, and still has the same firmware (Gingerbread), how is it possible that this issue started just a month ago?
Thanks for the reply!
dell5 said:
But at new it used to run well, and still has the same firmware (Gingerbread), how is it possible that this issue started just a month ago?
Thanks for the reply!
Click to expand...
Click to collapse
I bet over the last month you have used it right? Meaning new apps, filling up database files in info? Phones like that are ok at best if left completely stock and maybe an app or two but they all sooner or later suffer the same thing. Mainly as they dont use an Official release version of android. Best advise I can give you is to keep it as clean stock as possible, Use cloud storage for pics and what not so you wont have them eating up space on the device.
You can get out of the soft bricked phase by try rebooting in fastboot menu. If that doesn't work you can try flashing the phones original files which will reset everything on your phone. Though, I recommend getting a new phone because, your still running gingerbread. That is an extremely old os as most newer devices are running lollipop and kitkat. If you don't plan on spending a lot of money on a phone, there are plenty of cheap phones out there. If you do manage to get out the bootloop than I wouldn't run any newer apps on it, as it will crash the phone.
zelendel said:
I bet over the last month you have used it right? Meaning new apps, filling up database files in info? Phones like that are ok at best if left completely stock and maybe an app or two but they all sooner or later suffer the same thing. Mainly as they dont use an Official release version of android. Best advise I can give you is to keep it as clean stock as possible, Use cloud storage for pics and what not so you wont have them eating up space on the device.
Click to expand...
Click to collapse
Thanks for the reply!
I have always kept it stock, only installed Facebook and whatsapp.
This is a very weird issue, as the phone behaves normal when charging and does not randomly turn off.
I downloaded an app that checks the battery health, and it says that the battery is good.
I also noticed that when the phone turns off and I switch it back on then the battery is completely drained – for example I have it at 100% charge and after the random restart it shows only 9%.
Brent Austin said:
You can get out of the soft bricked phase by try rebooting in fastboot menu. If that doesn't work you can try flashing the phones original files which will reset everything on your phone. Though, I recommend getting a new phone because, your still running gingerbread. That is an extremely old os as most newer devices are running lollipop and kitkat. If you don't plan on spending a lot of money on a phone, there are plenty of cheap phones out there. If you do manage to get out the bootloop than I wouldn't run any newer apps on it, as it will crash the phone.
Click to expand...
Click to collapse
Thanks for the reply!
I tried rebooting it, wiping the whole phone and cache in the menu that comes up when it turn the phone up with the + volume button, but it did not help.
How can I flash the phones original files? (I'm new to this)
Hello house,
I have a problem, my IPx8 Quad Core-2.2GHz (1GB,16GB HDD,3G,WiFi,Dual SIM) 8-Inch Android Tablet, with MTK6582 chips, running 4.4.2,
Can I get a rom that can work for it. Or can I load 4.2.2 on it, is the same MTK6582.
dell5 said:
Thanks for the reply!
I tried rebooting it, wiping the whole phone and cache in the menu that comes up when it turn the phone up with the + volume button, but it did not help.
How can I flash the phones original files? (I'm new to this)
Click to expand...
Click to collapse
To flash the phones original files, you will need to look up a video either on YouTube or find another website with informative directions. Basically, you will need fastboot files and roms/ img files to revert your phone. You will need a computer and usb cable for this. Go to YouTube and search how to fix a bootloop or how to fix a bricked/soft bricked phone. Best of luck.
dell5 said:
Thanks for the reply!
I have always kept it stock, only installed Facebook and whatsapp.
This is a very weird issue, as the phone behaves normal when charging and does not randomly turn off.
I downloaded an app that checks the battery health, and it says that the battery is good.
I also noticed that when the phone turns off and I switch it back on then the battery is completely drained – for example I have it at 100% charge and after the random restart it shows only 9%.
Click to expand...
Click to collapse
Sounds like your battery is one of two things. 1. Its going bad. (Many reasons why the app is tell you its fine, Thats 2) 2. The battery is a fake and there is software that was changed to hide this. A common practice in some places in the world. The reason it is only now failing "could" be that it is starting to die but the software is still set to show you its good.
The fact that it works fine when it is plugged in would support those theories.
You could try reflashing the files as suggested, but do yourself a favor and DO NOT use some youtube video. At least not before reading up. The issue with youtube videos is that if something goes wrong then you are stuck even worse with no idea what to do. Then you will find yourself right back here.