Razr completely dead, anyone else? - Motorola Droid RAZR

Hey guys,
My Razr was FULLY charged and in the morning I think I tried switching SIM card and it just died. I thought that volume down + power button would reset it but NOTHING. I tried anything I can think of and any solution on google I could find but phone is completely dead. If i plug it into computer with USB cable, there is a solid light on the phone but computer does not recognize it at all. If I plug the charger, there is nothing, not even light. Phone does not start up in any case.
Any idea? I already sent it back but I am curious if anyone else had the same problem.

Dont have that problem...but it sure as hell dont give us a lot of confidence in the build quality of this phone....hope it never happens to mind coz I dont have warranty for the phone.
can you give more details on "how" you swapped sims?

Related

Blank screen, red light?

Alright so a friend of mine wanted me to upgrade his phone for him to the new radio and all that stuff.
I tried run the official installer but I got an error that the battery wasn't at least 50 percent.
I left it charging overnight, came this morning to see a red light on the device. It won't power on at all. If it's plugged into the USB on my XP system, windows finds a new "Data Interface" device.
Tried doin the resets with holding the camera and power button and all that with no luck.
I've flashed both my phone and my girlfriend's in the past without anything like this going on.. obviously since I didn't get any kind of flash actualy going, I don't think that had anything to do with it.
Anyone know what do with a phone in this condition?
Also, my friend hadn't activated his sprint phone yet, he got the phone brand new from ebay, and had it for about a month or so, but had an overdue sprint bill he had to pay before he could activate it.. so if he took it to the store would they replace it there for him even if it was never activated?
Thanks for any help.
soft set it that will work
Dc_striker said:
soft set it that will work
Click to expand...
Click to collapse
Is that just hitting the reset button? If so, I've tried that but it does nothing.. also tried that while holding the camera and power buttons but that does nothing as well.
If you're talking about something else, then please let me know.
Thanks.
Sorry for the double post, but I should also add that I put his battery into my phone and it works fine and shows 100% charge.
couple things here for debugging purposes.
Check your battery against your friend's for signs of abnormality. (especially leaks/contacts).
If all looks fine and it still doesnt work with your battery, you can try flashing with his battery (though that doesnt make much sense, but try it anyway just in case).
Since you say your phone works with his battery and not yours, it would lead one to assume you have a bad battery, though, you know what they say about assume, it makes an ass of u and me. ha. Anyway, try that and post results.
EDIT: See what happens when you put your battery in his phone, post results.
Psionfenix said:
couple things here for debugging purposes.
Check your battery against your friend's for signs of abnormality. (especially leaks/contacts).
If all looks fine and it still doesnt work with your battery, you can try flashing with his battery (though that doesnt make much sense, but try it anyway just in case).
Since you say your phone works with his battery and not yours, it would lead one to assume you have a bad battery, though, you know what they say about assume, it makes an ass of u and me. ha. Anyway, try that and post results.
EDIT: See what happens when you put your battery in his phone, post results.
Click to expand...
Click to collapse
Thanks for the reply.
Both batteries will work in my phone just fine and both show a full charge. Neither battery will work in his phone, and neither will power up the device.
Both show only the red light when plugged in.
Any ideas?
Ah, i read it slightly backwards. Sorry.
Ok, so when you put a battery in his phone a red light comes on and a blank screen? No noises or any type of error message? Check the contacts on the back of his phone and make sure they're nice and clean, Check the back of yours against his, I think these phones have that open port on them (i dont feel like actually taking mine apart to be sure), and make sure those aren't "shorted" out by anything. If everything looks perfect compared to yours, I'd say your best bet is the phone is broken. (assuming you've tried getting it into bootloader with no luck, softresting and hard resetting with no luck). Let me know what you find under the batteries.
When I have the battery only inside the device, it does nothing, no red light, no screen, nothing whatsoever no matter what I press.
When i plug it in, it does nothing as well, but if I hit the reset button, the red light comes on and stays on until I unplug it. If it's plugged into a USB port, windows detects "Data Interface" but finds no drivers.
I checked the contacts, they look pretty much the same as mine, no signs of corrosion or anything.
that's very odd.
We've ruled out the battery at least. (send me the spare, just kiddin).
When looking under the battery there isn't a little hole for a factory reset is there? (i havent looked under my battery since i got the thing).
If not, that sucks. If there is, push it and see if anything happens.
Otherwise, I can't think of much else aside from a broken phone. Defect of some sort perhaps. I'm going to browse my manual real fast to see if it says anything about a red light, i'll edit this post if i find anything.
Try installing different bootloaders on there to see if anything happens. Also, try the exit-bootloader program to see if that helps. I'm not sure but when my phone has a redlight, it usually means that something is wrong. If all else fails, make that dreadful call to Sprint's technical support. Their customer service is a joke but their technical support can be very helpful.
i cant find anything in my book about a red light. I would probably give Tech Support a call (and tell them to send me their book) and see if they know what it is.
But as the guy above said, try different bootloaders see if you can get anything at all.
have u tired your battery onto his phone or try to see if your computer picks up anything expect data device
I had this happen once, Try this...
1. Remove the battery.
2. Plug in wall charger.
3. Power the device. (this may not do anything)
4. Install battery and wait for yellow light.
5. Press reset button on bottom of phone.
If you still get a red light and no power after that, I would guess that the phone is defective.
X2K
Sorry to say, but the phone is bricked...good luck having sprint replace a phone that was bought on ebay.
Please read THE JTAG PROJECT
Greetings,
Please have a look at my thread and determine if this project appeals to you. Remember though, only submit it if you are totally sure that there is no fix for it any other way. Thanks.
hi, im having the same exact problem.. was there ever a fix for it?
thanks in advance
anyone? please helppp!! i just got this phone :[
ive had this happen twice since i got the phone. it happens right when i plug it into the charger, screen goes black and red light comes on. i found that taking out the battery for a little over 10 minutes while off the charger and it will come back on. havent had this happen since i got a replacement though.
Three days after I bought mine, this happened. Had done nothing with it (no third party software, nor rom changes). The tech said to let it sit on the charger over night, which did nothing. They replaced it for being DEFECTIVE.
Slack in my duties but not forgotten
Greetings all,
The symptoms described here are the classic where the bootloader has become corrupt. I am still working on it and have not given up, just had lots on the plate.

[Q] Completely dead phone v.2

Hello everyone again!
I've been browsing the web today all day and tried to find a way to bring my phone back, but still nothing.
I have Samsung Galaxy S (Vibrant) on T-Mobile USA
Completely stock software.
Bought it around mid-September this year.
I've tried all methods with the vol+- and plugging it to my usb and such and such...
I've tried booting it from linux with AndroidSDK all it says is - device not recognized.
KIES doesn't work too.
ODIN doesn't as well, I've tried all methods with the keys combo and plugging the USB in different ways.
Phone is completely charged, when plugged to the outlet it doesn't show anything, also when pluggged to my laptop nothing comes up.
When trying to connect it with ODIN, nothing happens.
I believe I completely bricked it somehow installing the wrong ROM for it.
I've tried another battery from the same phone, but thats not the case too.
Before I did anything I backed up all my stuff to my SD card with the BACKITUP app on the Market. So I believe I would have everything on it, right?
Any help/ideas is appreciated!!!
If I can't do anything about it tonight, tomorrow I'm going to BestBuy where I bought it from, because I have a protection plan that would cover software and hardware failures. Now my question is, I have VERY personal information like , contacts, pictures and videos on my phone that I don't want anyone to get a hold of. Do you guys know if I exhange my phone tomorrow and when it gets sent out to Samsung will they have a way of getting ahold of that information?
Thank you all!!!
Take your battery out your phone
Plug in your usb to your pc
Plug the other end into your phone
Start up Odin
Hold down both volume buttons
Place your battery back in your phone
Then download mode should pop up, this worked for me when i bricked my Vibrant. I called this the resurrection technique, good luck!
Sent from my SGH-T959 using XDA App
It sounds like you did everything possible to try and revive it.....personally it sounds like it's toast. (Happened to me not to long ago)
Samsung or tmobile, I believe all they do is a manual data wipe if they cannot turn the device on. Should clear everything in the data portion at least. Not sure about internal SD card though.

[Q] Please, I really need your help, phone dead as dead can be...

Hi,
Yesterday I was lying on my bed, when suddenly my X10 Mini Pro died . I was just installing some apps, and then it froze for about 3 minutes. Then it shutted down. At first I tried to charge it, but it didn't do anything. The screen didn't even turn on. Then I ran SEUS, didn't work, used the flashtool, didn't work, because it didn't recognize the phone when I plug in the charger while holding the back button...
When I plug my charger in my phone the LED flashes a red light though (like when your battery is low), and after a few minutes the red light stops. When I try to power him up, the red light flashes faster (like it's battery is dead). So I thinkl it's not entirely dead.
Maybe this is a battery issue or something? Maybe my charger broke? Something else?
Please help me, I'm begging you. I can't afford a new phone, I'm broke as hell
heya, from the info you've given I don't reckon it's something obvious that caused this?
gordon's gate should force your pc to recognize your phone so it'll work with SEUS.
just install it, then open it so it says usb id's have been resetted, and connect your phone holding back button.
hope that helps you solve it
No, does not work . Really big thanks anyway.
I ordered a new battery, maybe that will solve the problem. Or is it possible my charging cable is defect or something?
hagen1993 said:
No, does not work . Really big thanks anyway.
I ordered a new battery, maybe that will solve the problem. Or is it possible my charging cable is defect or something?
Click to expand...
Click to collapse
If when your phone crashed battery was still good, then it is your battery. If it just went off because your battery was empty then it can be your charging cable but I doubt it.
judging from the symptoms, i think battery is the most plausible cause as well.
sorry i couldn't help tho
Chucklechivers said:
If when your phone crashed battery was still good, then it is your battery. If it just went off because your battery was empty then it can be your charging cable but I doubt it.
Click to expand...
Click to collapse
Battery was good when he crashed... It wasn't empty also. I'll let you know if the new battery works once I have it.
Nope, does not work..
Now I'm stuck with an extra 2430 mAh battery and a dead X10 Mini Pro. Hooray. If someone thinks he can help, please reply.
Oh wow, it suddenly worked! I'm a happy person again!

[Q] HELP! Atrix does not power on!

Ok so I was at work listening to music when my phone froze. Pulled the battery, which was only at about 85%, and tried to restart. And, nothing. No green light, no dual core screen. Tried four different chargers, including OEM Motorola charger, and tried hooking up to my home PC. Only thing that happens is when I hook up to the PC without the battery in the green light comes on. Power button still doesn't turn the phone on. Just turns off the light. I tried to search, but the closest I found was people stuck at the dual core screen or people who didn't realise their batteries were dead. If it helps, I'm unlocked, rooted, and running GingerMod 2.3.6. Any help is appreciated! Thanks!
Sam issue
I am having the same issue with my wife's phone. We both have Atrixes and I have tried swapping batteries and her battery works fine in my phone. I still can't get it to start up. No green light when plugged into the charger but a solid green when plugged into usb on my PC. How did you end up solving your issue?
I got this problem once. To fix, pull battery out, plug in wall charger to phone (without battery), should boot to the battery with question mark icon, plug battery back in.
I work at a cell phone repair store , and from reading your symptoms I think you might have an issue with the flex cable running your LCD. In the atrix if you drop it there is a possibility of shaking the flex cable off your board, and its a matter of micro soldering or just connecting the cable. I DO NOT suggest doing it yourself. If you want it done professionally call my work. 6053350411
Sent from my MB860 using XDA
I solved this problem with wall charger
Will anyone here elaborate how to fix it again?
If I plug it in wall charger, no response and no light.
If I plug it in USB, green lights on without battery, no light with battery.
In any case, pressing the power button cannot power on the device.
Please help. Thanks.
Sounds to me like your battery is having issues. Maybe try getting a new battery?
Thanks for your quick reply. I have actually got a new battery already. Still the same behaviour.
Then I can only assume it's the phone. Perhaps the charging circuit. In any case, sorry but I have nothing to recommend. :dunno:
If the plugging it into the wall without a battery in it didnt work... then try waiting for the phone to boot (assuming that it still is and the LCD is disconnected) and swipe where the unlock button normally is, pressing volume up or down, or perhaps try ghosting to adb and run adb devices in the command line... or simply try calling it lol. Also a good piece of information to get... does the backlight come on? If you can prove that the phone is in fact running, then it is most likely the lcd cable as someone said...
benem3000 said:
If the plugging it into the wall without a battery in it didnt work... then try waiting for the phone to boot (assuming that it still is and the LCD is disconnected) and swipe where the unlock button normally is, pressing volume up or down, or perhaps try ghosting to adb and run adb devices in the command line... or simply try calling it lol. Also a good piece of information to get... does the backlight come on? If you can prove that the phone is in fact running, then it is most likely the lcd cable as someone said...
Click to expand...
Click to collapse
Thanks for your advice. I didn't drop the phone before it went to "no-response" status. I just put it on a HD dock for charging and the next day it doesn't boot anymore. I have put in HD dock for charging for a few weeks already.
My phone doesn't boot at all. I don't see any backlight or any special response. Or It does something that I don't know. I tried to plug into USB after pressed the button. If it's on, the computer should detect a device, right?
Any ideas are welcomed, i will try all.
cscmf99 said:
Thanks for your advice. I didn't drop the phone before it went to "no-response" status. I just put it on a HD dock for charging and the next day it doesn't boot anymore. I have put in HD dock for charging for a few weeks already.
My phone doesn't boot at all. I don't see any backlight or any special response. Or It does something that I don't know. I tried to plug into USB after pressed the button. If it's on, the computer should detect a device, right?
Any ideas are welcomed, i will try all.
Click to expand...
Click to collapse
I have the exact same problem, and would be grateful to know if you managed to resolve this problem.

[Q] Droid Razr will not turn on OMAP4430 (Rooted)

Okay i first want to say. THE BUTTONS DO NOT HELP. I hope you saw that and thats all I am ever seeing in every forum about this out there. My phone will not turn on. It died completely as I thought I had 10% left and it would last 30 seconds but it didn't. I plugged it in and it started charging and when it got to 30% i tried to turn it on and nothing happened. Let it charge more and nothing. Plugged it into the computer and pressed the buttons and all that came up was OMAP4430 which from what i read is something that looks for the bootloader. I have done alot as in taking it apart changing the battery thinking maybe its shot, tried also to directly charge the battery, all the buttons do nothing, taking out the cards and charging and pressing the buttons doesn't help.
I was thinking that the something happened to the bootloader... From what i read at least. Is it possible to boot the phone with the bootloader on the sd card?
"sharing is good" said:
Okay i first want to say. THE BUTTONS DO NOT HELP. I hope you saw that and thats all I am ever seeing in every forum about this out there. My phone will not turn on. It died completely as I thought I had 10% left and it would last 30 seconds but it didn't. I plugged it in and it started charging and when it got to 30% i tried to turn it on and nothing happened. Let it charge more and nothing. Plugged it into the computer and pressed the buttons and all that came up was OMAP4430 which from what i read is something that looks for the bootloader. I have done alot as in taking it apart changing the battery thinking maybe its shot, tried also to directly charge the battery, all the buttons do nothing, taking out the cards and charging and pressing the buttons doesn't help.
I was thinking that the something happened to the bootloader... From what i read at least. Is it possible to boot the phone with the bootloader on the sd card?
Click to expand...
Click to collapse
If you use the USB cable (the original Motorola cable) can you see the phone under devices on your PC? If so, then you can probably use RSD lite or Matt's Droid RAZR Utility to reflash back to the stock ROM (do a Google search; if you have trouble finding the info let me know and I will see if I can find the links for you).
Sent from my XT912 using Tapatalk
I am having the same problem, but the computer won't find phone. Any idea?
stevetrocs said:
I am having the same problem, but the computer won't find phone. Any idea?
Click to expand...
Click to collapse
Have you tried reinstalling the Motorola drivers on your PC? I think you can download them from Motorola. I really don't know if that will work, but it is one thing I would try if I was in your situation.
Sent from my XT912 using Tapatalk
http://forum.xda-developers.com/showthread.php?t=2006391 .Looks like you tried to do same as in the thread... aka deleted bootloader. Currently there's no sollution except replacing board or you coul try to safe your phone using whirleye's post in same thread about OMAP boot rom code.
Sent from my Atrix 2 using Tapatalk.

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