Lapdock issue - Motorola Droid RAZR

I just picked up an Atrix lapdock and am trying to get it working with my Razr. When I plug it in, it loads the webtop and shows the screen, but the trackpad and keyboard are unresponsive. After about 5 seconds, the screen will just show the motorola logo and the screen on my phone becomes active again. It seems like the usb portion of the lapdock is not registering because the phone shows nothing if I plug in and unplug the usb from the lapdock (I have the hdmi and usb connectors pulled out of the lapdock for testing purposes). I tried a USB mouse plugged into the lapdock with no response either, though the usb ports on the lapdock are powered up and working as the mouse lights up.
Has anybody had this problem and have any idea how to fix it? Or did I just get a defective lapdock? I have whatever the latest update from vzw is on the phone, not rooted.

did you unscrew and flip the connectors?

I have the connectors completely free from the housing to make sure they're fully seated.

I have only had problems when the connectors are not well seated (before shaving away excess plastic from the housing). So it sounds like you might have a faulty unit.
Also, be sure the phone screen is on and unlocked when you connect it. Sometimes that makes a difference.

tk76 said:
I have only had problems when the connectors are not well seated (before shaving away excess plastic from the housing). So it sounds like you might have a faulty unit.
Also, be sure the phone screen is on and unlocked when you connect it. Sometimes that makes a difference.
Click to expand...
Click to collapse
sounds like a hardware issue to me also

Well, looks like I'll be out $80 if it's defective, that sucks. I'll play with the connectors a little more, if anybody has a broken lapdock maybe I could mix and match some parts to get it to work...Or if anyone wants one for parts, let me know.

I am in the same boat with an Atrix dock and a Bionic.
Does anyone know if it's possible to just buy the piece that houses the connectors, or even just the USB cable? I'm pretty sure the USB is the issue.

I ordered this dock and it comes with the cables, so you should be able to get them somewhere.
http://www.all4cellular.com/motorola-atrix-4g-laptop-dock-hdmi-upgrade-kit.html
Sent from my DROID RAZR using XDA

Found them. http://www.all4cellular.com/motorola-atrix-4g-upgrade-kit.html
Sent from my DROID RAZR using XDA

Bionic lapdock issues, even when i have the adapters connected
Hi, just like bobzdar said, i still have the 5 second screen problem and the phone goes into screen saver mode with M logo. Any suggestions?

Very possible it's the phone, when I got my lapdock I found out the HDMI port didn't function right. If you are near a store just do what I did and take the phone and lapdock there and test both with the display models, to see if it's the lapdock or the phone
Sent from my DROID RAZR using XDA

It's USB problem
I have the same Issue here ... just got my lapdock few days ago ,,, when I connect it to my atrix it only detect the hdmi... I tried to connect my wife's Razr ... and got the same result you've got
Amazingly there are alot of people encounter the same issue ( I thought MOTO devices are the most reliable in the market but THIS change my mind)
Unfortunately I'm not in US (currently in Kuwait) so I would be difficult to find the spare part ... If you find a spare Part please tell me

OTA ICS with webtop 3.0 solved the issue for me. YMMV.

Under display in options make sure u enable hdmi
Sent from my Razr machine

Related

Atrix Charging Problems!

When I'm attempting to charge my atrix on PC or Wall Mount the touch screen response is terrible. I can't even unlock my phone and it's really annoying. Is there a fix to this?!
gbeezy09 said:
When I'm attempting to charge my atrix on PC or Wall Mount the touch screen response is terrible. I can't even unlock my phone and it's really annoying. Is there a fix to this?!
Click to expand...
Click to collapse
If your trying to do it on a desk, without holding it in your hand, it can wonk out and not respond correctly (quite frustrating when developing). Also, I have seen this before on my old iDevide, the power/grounding electrical stuff.can mess with touch sensativity. If it is really annoying you, maybe you have a defective unit and so go get it replaced. I can't vouch for what you are saying when u plug it in it stops working though. I have an otterbox defender on my phone.
Just mah 2 cents.
Sent from my screaming Atrix *4G* using the XDA App
If you are not using an original charger or USB cable, it may happen. It happened to me with a Moto Milestone.
If actually your charger and cable are original, then your phone might be defective
Someone in Milestone 2 forum suggested use of a longer usb to microusb cable .. something around 1.5 m would do
Sent from my MB860 using XDA App

[Q] HDMI issue

hey everyone. ive been playing with webtop and i noticed that if my hdmi cord comes out of the phone. even the slightest bit. the screen cuts out and i have to press it back it. like. this is such a slight amount a small bump could trigger it. is anyone else having this issue? (also. i cant figure out if its the cable or the phone... )
That's odd for sure. My cable holds very firmly in place. My phone even slid off my tv stand one day and hung by the cable and everything still functioned. I would think its the casing on the Atrix might not be right or the cable might not be reaching all the way in ie cable was manufactured too short on the plug end. If you have a friend with an Atrix try out their cable if not call moto they might send a replacement but that idk never heard of anyone calling about that.
But thats just my 2 cents
Sent from my Atrix

Anyone else find the usb charger/connection cable plug annoying?

So, the cable that I have doesn't plug straight in to the phone it's angled to run up towards the top of the phone. Whenever I plug it in to charge it, it seems that I have to run the cable awkwardly towards the top of the screen and underneath it. Not a big deal I suppose, but was curious if anyone else noticed this and found it a bit annoying?
- Sent from my Motorola Atrix 4G -
Obartuckc said:
So, the cable that I have doesn't plug straight in to the phone it's angled to run up towards the top of the phone. Whenever I plug it in to charge it, it seems that I have to run the cable awkwardly towards the top of the screen and underneath it. Not a big deal I suppose, but was curious if anyone else noticed this and found it a bit annoying?
- Sent from my Motorola Atrix 4G -
Click to expand...
Click to collapse
My goes straight out to the left. Someone at the factory must have screwed something up. Get you a new one from amazon. I got 2 six foot ones for about $3 a piece.
Awesome! Thanks for the suggestion. Definitely annoying, right?
- Sent from my Motorola Atrix 4G -
Obartuckc said:
Awesome! Thanks for the suggestion. Definitely annoying, right?
- Sent from my Motorola Atrix 4G -
Click to expand...
Click to collapse
Yeh, everytime i go to type with the charger plugged in, it annoys me. Wish they had put the USB port on the bottom of the phone or at the top on the sides. Very annoying.
The charging port annoys the crap out of me. When charging, I just put it down and leave it haha.
i use a right angle adapter so the cable runs down the side (not up or straight out). allows me to actually use the phone while charging. (still kinda gets in the way)

Atrix lapdock Motorola Razr

Hi, well I just received my Atrix Lapdock. I've read in some forums that this accesory works with the Motorola Razr, all just have to do is some mods in the ports, well I just did it but not work. This is what happens when I plug the phone to the lapdock.
1. If the lapdock is closed, the options in the phone screen are, multimedia, office mode and music.
2. If I open the lapdock, the phone screen turn off and the lapdock give a message that reads "HDMI no signal" and then the screen turn off.
3. After that, the screen of my phone acts weird, the notification area has icons and text seems topped.
My phone is running Android 4.0.4. I thought this could be the problem but I connected my brothers RAZR running Gingerbread but same things happens.
In both cases, non of two phones gives "Webtop" option.
So what do you think? I need to reinstall something or the lapdock is defective?
Thanks for your help.
make sure hdmi connection is enabled under settings/display.
Sent from my DROID RAZR using xda premium
Yes, it is enables.
Sent from my XT910 using xda app-developers app
have you froze any apps?
Sent from my DROID RAZR using xda premium
Nope, ni frozen apps. Actually I have my phone unrooted.
Sent from my XT910 using xda app-developers app
have you tried plugging in your phone with a micro hdmi to a tv?
if that doesn't work then it's your hdmi port on your phone not working.
Sent from my DROID RAZR using xda premium
Yes, I've tried it and is working.
Sent from my XT910 using xda app-developers app
Mine acted that way and my hdmi was in fact not fully seated although it appeared to be. I doubt I pushed it in another millimeter.
texbuck
And after that push now it works? Do you have the Atrix Lapdock?
Sent from my XT910 using xda app-developers app
i have one too and had to file down the plastic to get it to seat correctly.
Sent from my DROID RAZR using xda premium
Yes, I have the Atrix lapdock. I feel it's nicer than the lapdock 100 and the price was much better. I forgot about filing down the plastic, but I did. Mine came with short extension cables, but I like it better just standing on its head. The hdmi extension cable was a little loose fitting anyway.
texbuck
But I unscrewed and took off all the plastic and connect the cables directly and still don't work.
Sent from my XT910 using xda app-developers app
Same here. Scrape off some if the soft plastic molding around where the ports sit. This allows the HDMI to fully plug into the phone. Then you will be fine.
Now if only they had a palm rejection setting so that the keyboard would be sort of passable...
e-drian said:
Hi, well I just received my Atrix Lapdock. I've read in some forums that this accesory works with the Motorola Razr, all just have to do is some mods in the ports, well I just did it but not work. This is what happens when I plug the phone to the lapdock.
1. If the lapdock is closed, the options in the phone screen are, multimedia, office mode and music.
2. If I open the lapdock, the phone screen turn off and the lapdock give a message that reads "HDMI no signal" and then the screen turn off.
3. After that, the screen of my phone acts weird, the notification area has icons and text seems topped.
My phone is running Android 4.0.4. I thought this could be the problem but I connected my brothers RAZR running Gingerbread but same things happens.
In both cases, non of two phones gives "Webtop" option.
So what do you think? I need to reinstall something or the lapdock is defective?
Thanks for your help.
Click to expand...
Click to collapse
I had this exact same issue, turned out to be my phones hdmi port was broke. Got a new phone under warranty.
Sent from my DROID RAZR using xda app-developers app
I believe op said his phone works when plugged into tv, so that would eliminate his phone port.
texbuck
tk76 said:
Same here. Scrape off some if the soft plastic molding around where the ports sit. This allows the HDMI to fully plug into the phone. Then you will be fine.
Now if only they had a palm rejection setting so that the keyboard would be sort of passable...
Click to expand...
Click to collapse
Just checked: double-tapping on the while LED in the upper left corner of the touchpad turns disables it. Another double-tap re-enables it. Light on=touchpad on; light off=touchpad off. As a side note, I got the HDMI error once, and double-tapping on that corner seemed to fix it.
For anyone having trouble with getting the Razr to seat properly, here's what I did: I took out the "spacer" that the Atrix would have rested in. The spacer was there so that even if the Atrix had a case, it would still work properly.
Tnx dude, I just did what you said but it doesn't works. The strange thing is that when plugged and the lapdock is closed the phone gave me the office mode, music mode, etc, but when I open it the phone screen turns off and then the lapdock says No hdmi signal... double tap on led and nothing... what could it be? After the last connection my phone screen act like the picture.
Sent from my XT910 using xda app-developers app
e-drian said:
And after that push now it works? Do you have the Atrix Lapdock?
Sent from my XT910 using xda app-developers app
Click to expand...
Click to collapse
Actually found on ON Ebay
http://www.ebay.com/itm/Lapdock-Droid-RAZR-/321086390908?pt=PDA_Accessories&hash=item4ac23d827c
Same trouble using atrix lapdock with Razr XT910
Hello, I'm using tthe Razr xt910 stock rom. When I connect it to my lapdock the mouse pad and keyboard dont work, I get some flashes on the lapdock showing what its supposed to show but then suddenly its screen turns black and my phone turns on.
So I tested it with connecting it to my TV using hdmi cable, and it works everytime... Then I go back to the lapdock, connect it and it flashes as I described before....
The weird thing is that When I go to slot 1, using Safestrap, and load CM10.1 rom, which is not yet the final version, When I load this rom and connect it to my lapdock it doesnt show up on my lapdocks screen but the keyboard and mouse pad work!!!!
I go back to stock rom, and it wont...
Can you please help me...
I dont know if it has anything to do, but I have been getting deep freezes since I installed SmoothLiquid rom on slot 3, and I dont know how these deep freezes have spread to my other installed roms including my stock rom... it never suffered deep freezes but since I installed this other rom.
So I naturally deleted this rom, but the problem still persists, I dont know if that had anything to do with my problem.
I also found out that I connect a mouse using USB port and this wont even turn on....
Device info:
System version
673.94.324.XT910.MERetail.en.06
Firmware Config
GAS_EMEA_USASPDRICSRTAE_P012
Baseband version
U_04.11.01P
Webtop Version
3.0
Kernel Version
3.0.8-g35a047
Build Number
6.7.3-94SPI-324
dannydiazduque said:
The weird thing is that When I go to slot 1, using Safestrap, and load CM10.1 rom, which is not yet the final version, When I load this rom and connect it to my lapdock it doesnt show up on my lapdocks screen but the keyboard and mouse pad work!!!!
I go back to stock rom, and it wont...
Click to expand...
Click to collapse
Yeah.. I believe the webtop only works out of the Stock ROMs and its derivatives. I previously tried to mod my Atrix Lapdock by swapping the ports around but it never worked too well. I pulled out the plastics and run it directly from the cable as it is now. Its dodgy but works well.
If the keyboard/Mouse isnt working too well, then its most likely your USB contacts arent working or that it detected the HDMI port before it detected the USB port.

[Q] Returning My X2 with Eclipse ROM

After a good long while my X2's microSD port stopped working. So now I can't charge it, or connect it to my computer. I took it to a Verizon Wireless store and they confirmed that the port looks fine, but doesn't work. They had me a replacement shipped. I have the one they just sent me working fine, but I have to return my old one. The old one with the messed up port has Eclipse v2.3 on it, and I don't know how to get it back to a stock ROM without being able to connect it to my computer. It says in the shipping paperwork that they can charge me the full retail price for several reasons, including "software alterations." I can get to the stock bootloader of course, but bootstrap requires me to be plugged in to the AC charger. Any help would be appreciated. Thanks guys.
When you say doesn't work... do you mean absolutely zilch or will it charge?
Nothing
tallyforeman said:
When you say doesn't work... do you mean absolutely zilch or will it charge?
Click to expand...
Click to collapse
I mean absolutely zilch!
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
Thanks for the Ideas
iBolski said:
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
Click to expand...
Click to collapse
Thanks for the ideas, but I already tried all of those with no luck. There was about two days where I could still charge it with some manipulation of the connection, but no more.
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
Battery's Good
tallyforeman said:
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
Click to expand...
Click to collapse
Nope, the battery is fine. It's working well in replacement phone.

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