Related
I think this started happening after the last OTA update. My TB will not power on at all unless I plug the charger in and let it sit for a few seconds, even when I have a full battery charge. I started noticing this when I started having reboots and random shutdowns after the last OTA.
I don't have fastboot enabled. I'm rooted on the stock ROM and stock recovery (no clockwork mod).
Anyone else having this problem, or should I unroot and take my phone back for a replacement?
Have you tried to wipe battery stats to see if that might help
Chris5135 said:
Have you tried to wipe battery stats to see if that might help
Click to expand...
Click to collapse
Yes, infact I did. Forgot to put that in the original post.
Try just letting it sit on the charger for a while.. couldn't hurt
Sent from my ThunderBolt using XDA Premium App
I had problems with the stock rom. Not like that but I flashed a new ROM and it fixed my problem. I'm surprised you're still on stock. Try flashing a froyo rom. If that doesn't work then your problem is hardware related.
So, I flashed the updated radio that adrynalyne posted... and it seems to have fixed this problem. Not sure how or why... but I've powered it off and restarted three or four times now with no issue.
Too soon to tell if it fixes my random reboots.
i love it when people come back and let us know what solved the issue.
My Htc amaze 4g after one day or maybe less using is going automaticly shut down,,,and this is happening this few days...i want to know what the reason why it is shuting down everytime???(((
Sent from my HTC_Amaze_4G using xda premium
a little more info would be nice, are you stock? rooted? were you doing anything in particular when it shut down, like using any particular app?
just to clarify, does it shut down or does it reboot?
gogjhan said:
My Htc amaze 4g after one day or maybe less using is going automaticly shut down,,,and this is happening this few days...i want to know what the reason why it is shuting down everytime???(((
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Yes make it clear, shuts down or bootloops? My phone has shut down only once and i noticed was overheated...
This happend to me too. I just got an exchange and problem solved .
Sent from my HTC_Amaze_4G using xda premium
smatthew45 said:
a little more info would be nice, are you stock? rooted? were you doing anything in particular when it shut down, like using any particular app?
just to clarify, does it shut down or does it reboot?
Click to expand...
Click to collapse
noo stock 2.3 sense 3.0 rom)no im not doing anything at that time,,,for example ima putting it somewhere and then i come and i can see that it is shuted down,,,or in the pocket sometimes is shutting down and i cant receive calls,,,but when i bought it there wasnt such problem,,,i am using it 1 month,,,but i cant go change it because i take it from america to armenia)))!what to do can you help???
Factory reset is an option
Root, flash custom ROM
Flashing will increase battery life, and the responsiveness of your phone
Same thing happened to it kept doing it over n over T-Mobile didn't do anything they're gonna send u a battery. That's all I rooted flashed new rom n one of faux older kernels new ones not stable I'd say underclocked to 1188 n phones been running great and battery last me 10-12 hours which for anyone with an amaze knows that's alot lol
Sent from my HTC_Amaze_4G using xda premium
raiden9250 said:
Factory reset is an option
Root, flash custom ROM
Flashing will increase battery life, and the responsiveness of your phone
Click to expand...
Click to collapse
+1
this is what i would try if i were you
The same exact thing happened to me when my Amaze was new. It shut down on it's own almost daily, but sometimes it would take a few days until it shut itself off and I think it went as long as 4 days one time. My phone is stock. I thought about returning the phone, but never got around to it and now that I have had it for a few months it has just stopped shutting off on it's own. I don't think I changed anything, but the phone works perfectly now.
I wish I could give a definitive answer on how to stop the shut down's, but I tried various things and nothing seemed to help. Somehow it fixed itself over time.
j181 said:
The same exact thing happened to me when my Amaze was new. It shut down on it's own almost daily, but sometimes it would take a few days until it shut itself off and I think it went as long as 4 days one time. My phone is stock. I thought about returning the phone, but never got around to it and now that I have had it for a few months it has just stopped shutting off on it's own. I don't think I changed anything, but the phone works perfectly now.
I wish I could give a definitive answer on how to stop the shut down's, but I tried various things and nothing seemed to help. Somehow it fixed itself over time.
Click to expand...
Click to collapse
sometimes the kernel and rom even from the factory need a little time to settle
j181 said:
The same exact thing happened to me when my Amaze was new. It shut down on it's own almost daily, but sometimes it would take a few days until it shut itself off and I think it went as long as 4 days one time. My phone is stock. I thought about returning the phone, but never got around to it and now that I have had it for a few months it has just stopped shutting off on it's own. I don't think I changed anything, but the phone works perfectly now.
I wish I could give a definitive answer on how to stop the shut down's, but I tried various things and nothing seemed to help. Somehow it fixed itself over time.
Click to expand...
Click to collapse
Soo i dont need to flash new rom or delete all???)but i think mine get better,because it is almost two days that it isnt shutting down itself,,,but 4days later it shutted down in the night and the alarm didnt work and i get late from university))))what to do now ????((((
Sent from my HTC_Amaze_4G using xda premium
I'm in the same boat as the OP.
Bought the Amaze brand new and it would reboot itself 2-3 a day when it was just sitting on my desk at work or home.
I rooted it and removed the T-Mobile bloatware, made no difference.
I then put Bulletproof rom on it and made no difference.
I then put Faux123 kernal on it with the Bulletproof rom...no difference.
I got a new battery and it made no difference.
Phone just reboots 2-3 times a day. It locked up overnight last night and I overslept since I use it as an alarm too.
Dunno what else to do...
dnslammers said:
I'm in the same boat as the OP.
Bought the Amaze brand new and it would reboot itself 2-3 a day when it was just sitting on my desk at work or home.
I rooted it and removed the T-Mobile bloatware, made no difference.
I then put Bulletproof rom on it and made no difference.
I then put Faux123 kernal on it with the Bulletproof rom...no difference.
I got a new battery and it made no difference.
Phone just reboots 2-3 times a day. It locked up overnight last night and I overslept since I use it as an alarm too.
Dunno what else to do...
Click to expand...
Click to collapse
Mine get better itself,,,now it can be one week or more that it is not auto shutting down,,,!but i didnt do anything with it,,,!only deleted some programs but i dont thing that it was the reason of getting better)!WAIT and it will get better too)!
Same problem here, completly stock tmobile rom and kernel.
It seems to shut down by itself when its on a period of inactivity.
Will try rooting and flashing soon.
c4t said:
Same problem here, completly stock tmobile rom and kernel.
It seems to shut down by itself when its on a period of inactivity.
Will try rooting and flashing soon.
Click to expand...
Click to collapse
rooted and flashed rom with quicksense 3.0 and still shutting down by itself when not being used.
Will flash Amaze Kernel 008 and see if it solves the problem.
I will update soon
c4t said:
rooted and flashed rom with quicksense 3.0 and still shutting down by itself when not being used.
Will flash Amaze Kernel 008 and see if it solves the problem.
I will update soon
Click to expand...
Click to collapse
Changing from Stock kernal to Faux123's didn't resolve it for me either. In the Energy Rom thread a couple people said once they flashed his rom that their reboot's went away. I just flashed it today and we'll see what happens.
I'm still on Faux123's kernal with the Energy Rom. If it reboots still, I might switch back to Stock kernal with Energy Rom to see if that makes a difference.
Phone just locked up and rebooted using Energy Rom with Faux123 kernal. Just installed Stock kernal, we'll see what happens...
Well I'm stumped and frustrated. The Amaze is a great piece of hardware but it seems to have rebooting issues just like the LG G2x did.
I have the stock kernal with Energy Rom and I've wiped it and have no apps installed. And after a couple hours it still locks up and reboots.
I'm about ready to dump the phone.
No matter what kernal/Rom I use...it just reboots after a couple hours time...
Are you using any sort of task managers or probably a certain app causing it to reboot. Do a factory/data reset and don't install anything for 24hrs and see if the problems continue. Also, you should backup the contents of you external sdcard and re-format it. And do the same with your phones internal memory card. There could be a file on there (maybe from a previous Android Device) that is not cooperating with the Amaze. Just gotta figure it out. Good Luck.
Sent by accident from my Amaze using Tapatalk
dnslammers said:
Well I'm stumped and frustrated. The Amaze is a great piece of hardware but it seems to have rebooting issues just like the LG G2x did.
I have the stock kernal with Energy Rom and I've wiped it and have no apps installed. And after a couple hours it still locks up and reboots.
I'm about ready to dump the phone.
No matter what kernal/Rom I use...it just reboots after a couple hours time...
Click to expand...
Click to collapse
I don't know if T-Mo will see it this way, but assuming you take, or have already taken, Double0EK's advice above, I'd try to get T-Mo to replace it as hardware defective. I've had zero reboots and I ran stock for 6 weeks and the Energy ROM for nearly two.
Hi all,
I'm wondering if anyone can help me....I'm getting kind of desperate here! Basically my Atrix keeps randomly rebooting or getting stuck with the screen off (requiring a batter pull) . This happens about 10-20 times a day (my Atrix is far too unreliable right now to use as a daily). This seems to ONLY happen when on network (ie 2g/3g/hspa) and doesn't seem to happen on wifi. I can leave it on all night and day at home on wifi happily with no trouble but as soon as I go to work and leave it on network, the trouble starts. Its weird cause if the phone is doing something with the screen off (playing and streaming music over Bluetooth for example) it won't have any problems. Its only once I leave it at rest on the network that it turns into the most unreliable handset ever.
At first I thought it may be the neutrino rom I was running but I've since been using jokersax's amazing ics builds and the same problem persists. I did a full clean (format /data & /system plus cache and factory wipe ) and loaded on the latest beta build this morning, left it clean with zero apps except google (and xda!) and within an hour of getting to work the problem came back.
I am fully boot loader and network unlocked.
Please, if anyone has any idea I would be really grateful. I am tearing my hair out!
Sent from my MB860 using XDA App
It is happening with me too, but, I dont realize it on happen on mobile data connection
Since i flashed beta 0.1.0 2d of Jokersax's ICS and come out of home
Today, for 5 times I have to pull battery out of Atrix
Why not try a more stable ROM first and see if you get reboots.You do realize some phones just cannot handle unstable roms like the cm9 builds even though they are great for some ppl it just doesn't workout also maybe you are using an oc kernel that your phone cannot handle.I would check both things first.
Try some a bit more stable.
cm7 ba2ft
wetdream
darkside
gingermod
If you get the same with those then maybe fastboot wipe and stuff like that so you can clear everything out
EDIT: flash a radio too
sk8trix said:
Why not try a more stable ROM first and see if you get reboots.You do realize some phones just cannot handle unstable roms like the cm9 builds even though they are great for some ppl it just doesn't workout also maybe you are using an oc kernel that your phone cannot handle.I would check both things first.
Try some a bit more stable.
cm7 ba2ft
wetdream
darkside
gingermod
If you get the same with those then maybe fastboot wipe and stuff like that so you can clear everything out
EDIT: flash a radio too
Click to expand...
Click to collapse
Hey,
Thanks, I'm going to try Gingerblur tonight... I had ruled that out as I have used darkside/gingerblur before and apart from the occasional reboot they were OK. The reboot was OK really, I know its a known issue with this model even with unrooted handsets, as long as its occasional and clean boots back to system again it doesn't really matter as I don't pin lock my sim (currently my problems are either a reboot every three minutes as soon as I switch the screen off... or, more commonly, the dead screen, needing that battery pull) .
I *suspect* that it may be the radio, but really need some solid advice on this because a couple of years ago I completely bricked my G1 by flashing the wrong radio and vowed never to touch radios again if I didn't have to....I am naturally very hesitant about radio flashing from that episode. Can anyone give me some decent advice on which radios i should be looking at for an unlocked ( but formerly Orange UK) Atrix? One very nervous owner here!
The other weird thing is that is perfectly fine when on a power source.
Sent from my MB860 using XDA App
markdjj said:
Hey,
Thanks, I'm going to try Gingerblur tonight... I had ruled that out as I have used darkside/gingerblur before and apart from the occasional reboot they were OK. The reboot was OK really, I know its a known issue with this model even with unrooted handsets, as long as its occasional and clean boots back to system again it doesn't really matter as I don't pin lock my sim (currently my problems are either a reboot every three minutes as soon as I switch the screen off... or, more commonly, the dead screen, needing that battery pull) .
I *suspect* that it may be the radio, but really need some solid advice on this because a couple of years ago I completely bricked my G1 by flashing the wrong radio and vowed never to touch radios again if I didn't have to....I am naturally very hesitant about radio flashing from that episode. Can anyone give me some decent advice on which radios i should be looking at for an unlocked ( but formerly Orange UK) Atrix? One very nervous owner here!
The other weird thing is that is perfectly fine when on a power source.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Hang on, I'm not making sense here, maybe it is these advanced ROMs, I was just surprised that neutrino (a cm7 based rom) also produced these reboot problems. Anyway, any advice on radios would be appreciated
Sent from my MB860 using XDA App
As long as you flash atrix radios only you should be okay. I flashed just about every applicable radio on my brother's captivate and never bricked it.
I agree with you and previous posters, it sounds like a radio issue for sure.
Sent from my MB860 using XDA App
I have the same problem with my Atrix running cm7 ba2ft. Sometimes it does not respond when you try to unlock, and I need to take out the battery to turn it on again. I bought the phone couple of weeks ago.
another thing to look at would be the battery my friend had similar problems with his nexus and tryed Roms and radios I bought him a new battery as a joke and the joke ended up on me cause he hasn't had the problem since let me know if this helped you aswell
Sent from my ics+darkside multiboot mb860 using xda premium
Same problem here. Very aggravating.
I am having the same problem. And I am 100% stock with no mods. I just installed OTA 2.3.6 so I am waiting to see if that helped.
Yeah, I'm really worried this is a hardware problem - I've been quiet these past couple of days testing the brand new GB radio and when that still had errors i then also tried the European one - the problem still persists. I have now downloaded every Atrix radio under the sun now so may try a few more...
This is quite frustrating as a) I really want to enjoy ICS as it really is a step up from previous versions of Android and b) I no longer have the option of selling this in its current state.
I'm also going to try a new battery as WikidClown suggested above, can't harm....I can pick up one on Amazon for less than a tenner.
One thing is for sure, I don't think I will be buying Moto hardware again!
ChrisSkeeles said:
I am having the same problem. And I am 100% stock with no mods. I just installed OTA 2.3.6 so I am waiting to see if that helped.
Click to expand...
Click to collapse
OK, so does anyone have any ideas? I have tested it using a load radios...and still nothing, it still randomly reboots. This is possibly the most unreliable handset I have ever owned
Sent from my MB860 using XDA App
Have you tried fastboot wipe? Maybe format internal SD and start fresh. Haven't had this issue just trying to help.
Sent from my MB860 using Tapatalk
jp2132 said:
Have you tried fastboot wipe? Maybe format internal SD and start fresh. Haven't had this issue just trying to help.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
I have formatted /system and /data etc between ROM changes, how would I do a fastboot wipe? I'm willing to try anything at this point!
Sent from my MB860 using XDA App
Actually, scratch that, I know exactly how to do that...except I can't boot into fastboot. Is this indicative of something wrong? Will I have to go back to SBF?
markdjj said:
I have formatted /system and /data etc between ROM changes, how would I do a fastboot wipe? I'm willing to try anything at this point!
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
i baught my atrix used. everything was stock. still had multiple reboots and battery pulls daily. on cm9 they seem to happen less. and the battery pull only happened once. but i know the issue must still be there. might try my wifes battery. her atrix has rebooted maybe 5 times ever. 3 since this last official update (she is still lock stock and 2 smoking barrels)
OK, trying a new battery is my last hope...I did a fastboot wipe this morning and for an hour and a half it was all going so well...but then the reboot happened.
I'm getting a bit fed up with this pos hardware...I can't even sell this thing in this state.
Sent from my MB860 using XDA App
Anyone have any other experiences? I have confirmed that it isn't the battery...I bought a new batter and within 45 minutes it has rebooted once and done the screen off thing where it needs a battery pull. Complete crap.
One thing to note is that it does seem to get very warm on the back, although the internals ( behind the battery) don't seem so bad. Is there any way to keep the temp down aside from underclocking? All my roms have always been under clocked so I know that doesn't make any difference.
The other thing I might try is to use something like Noled so the phone isn't completely idle. Might drain the battery a bit unnecessarily though....why couldn't Moto have put in an amoled screen?
Anyway, will report back once I've tried it.
Sent from my MB860 using XDA App
I used to get tons of random reboots and then I was told to get the app called "Wake My Android Pro". Settings -> Test Activity -> Auto Startup, and Stop Activity checked. Weird settings, I know, technically with stop activity checked it doesn't do anything, but ever since then I don't experience random reboots. This was a few months ago when I was on just CM7. I've always installed this app when I get a new rom and I've tried Neutrino, Darkside, Alien, Aura, CM7, Wet Dream, and currently on joker's CM9 beta 1 build and RARELY experience random reboots. It went from once an hour to once a month now. I'm also on the .36p radio if that helps.
SoupySauce said:
I used to get tons of random reboots and then I was told to get the app called "Wake My Android Pro". Settings -> Test Activity -> Auto Startup, and Stop Activity checked. Weird settings, I know, technically with stop activity checked it doesn't do anything, but ever since then I don't experience random reboots. This was a few months ago when I was on just CM7. I've always installed this app when I get a new rom and I've tried Neutrino, Darkside, Alien, Aura, CM7, Wet Dream, and currently on joker's CM9 beta 1 build and RARELY experience random reboots. It went from once an hour to once a month now. I'm also on the .36p radio if that helps.
Click to expand...
Click to collapse
Cheers, have downloaded and will report back. The most annoying thing about troubleshooting a problem like this is that there is no immediate 'it worked or 'it didn't work' ....it's just a waiting game! Thanks a lot though, really hope it does work (and thanks for replying, was starting to feel like I was answering threads to myself!). I have .36 radio installed already (I think, will check...it's the Brazilian one isn't it?) .
Just to check then...you have all the check boxes in wake my android ticked?
Sent from my MB860 using XDA App
I'm not sure if other X2's do this, but my battery runs fine. I get a solid 10 hours of hard use out of it.
But lately I noticed that if I simply reboot I get another 20%-50% out of it. Yesterday, it was down to around 30%, restarted, went back up to 80% and drained normally the rest of the night.
Is this normal? Is there a fix or something I can do? I wish I could just get the most out of the battery without having to restart.
I'm just running rooted 2.3.4. I do the whole drain it to 0% once a month thing & fully charge.
--
P.S. I'm not making this up. Lol.
2.3.4 is the problem. There is a battery bug in the software where it reports less battery power than you have. Then, when you reboot, it might shoot up 5% to 10%.
Many custom ROMs have a fix in it. Not sure what the fix is or if you can apply it to the stock ROM.
Eclipse 2.0.x has the fix, but it also requires updating to the unofficial 2.3.5 OTA upgrade.
CM7 is based on 2.3.4 kernel and seems to have the issue resolved as well.
I see. Well, thank you for your help. Sorry if this is a repeated topic.
I just got started in the whole root/flashing "scene" so I'll have to see what I can do about CM7 now.
For those that want to stay on the stock rom, the fix is here.
Thanks, I'll try this out later.
I could use it too but the download link is dead. Thanks
Tried using new file from updated link but it would not work. Hung up at installing. Had to pull battery to restart phone. Any ideas?? Thanks
Probably something wrong with Peppermint's script. I have the original one from my phone. You can give it a try if you want.
http://www.mediafire.com/?a52x45m3dou19us
Thanks. It installed OK this time. I'll be checking to see if it makes a difference. Thanks again for the help.
You're welcome. Hope it works for you.
xtel said:
I see. Well, thank you for your help. Sorry if this is a repeated topic.
I just got started in the whole root/flashing "scene" so I'll have to see what I can do about CM7 now.
Click to expand...
Click to collapse
I bought my mother an x2, rooted and flashed CM7, she gets around 15 hours on the stock battery.
You will notice a huge change in performance, battery and more while you flash any ROM... Good luck, just follow the tutorials here in the forum.
SMILE It's Not Illegal Yet
Hey can anyone help with my battery prob? I got the extended battery from verizon I wiped battery stats after draining it fully and recharging fully twice. I'm running eclipse 1.3, speedy v7, and the cdma unthrottle mods. For some reason my phone eats this battery faster than my stock battery.
Sent from my DROID X2 using Xparent Cyan Tapatalk
So this started happening out of nowhere yesterday. All of a sudden the phone started getting VERY hot and draining battery like crazy. My first thought was to check battery stats and see if a new app update was draining battery, but nothing out of the ordinary. So I powered the phone off to let it cool down. Weirdest thing I've seen, but it stayed hot for over an hour while turned off, and when I turned back on it had drained over 70% battery. I did a full wipe to try to resolve the issue but no luck.
Seems like it's a hardware problem at this point but I was hoping somebody might be able to offer some insight. Any ideas? Thanks!
cloakzore said:
So this started happening out of nowhere yesterday. All of a sudden the phone started getting VERY hot and draining battery like crazy. My first thought was to check battery stats and see if a new app update was draining battery, but nothing out of the ordinary. So I powered the phone off to let it cool down. Weirdest thing I've seen, but it stayed hot for over an hour while turned off, and when I turned back on it had drained over 70% battery. I did a full wipe to try to resolve the issue but no luck.
Seems like it's a hardware problem at this point but I was hoping somebody might be able to offer some insight. Any ideas? Thanks!
Click to expand...
Click to collapse
Mine did this for a while while I was trying out the stock firmware. It got so hot it burned. So I contacted HTC and they said 270$ to fix it. I didn't bother with them and Verizon just wanted me to use their edge program. Instead I flashed Viper room and the issue stopped. Haven't had any issues since then regarding battery drain or over heating. What are you running for software. If your running stock try a custom rom. Also to help battery I recommend using greenify it makes a big difference.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Jaggar345 said:
Mine did this for a while while I was trying out the stock firmware. It got so hot it burned. So I contacted HTC and they said 270$ to fix it. I didn't bother with them and Verizon just wanted me to use their edge program. Instead I flashed Viper room and the issue stopped. Haven't had any issues since then regarding battery drain or over heating. What are you running for software. If your running stock try a custom rom. Also to help battery I recommend using greenify it makes a big difference.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm running CM11 and have been for months. I'll try flashing over a Sense ROM and see if it makes any difference.
The thing that gets me is it happens even when I'm booted into recovery, so it shouldn't matter what ROM is installed on it.
cloakzore said:
I'm running CM11 and have been for months. I'll try flashing over a Sense ROM and see if it makes any difference.
The thing that gets me is it happens even when I'm booted into recovery, so it shouldn't matter what ROM is installed on it.
Click to expand...
Click to collapse
It's probably hardware related then. If your within the 1 year warranty HTC will replace it. If not your gonna have to pay to get it fixed or maybe Verizon can help you out.
Sent from my HTC6435LVW using XDA Premium 4 mobile app