So, after my GF received OTA update 4.0.3 Build number : IML74K.
she is experiencing following wireless problems:
When she taps on WI-Fi ON, nothing happen.. Phone is acting like wireless is turned on, but not scanning any networks. She is unable to tap on scan networks, to tap on Wi-Fi off. When she restarts her phone, wireless is on, hooked on home network, and acting normal..
Has any one experienced similar things and, do you know any possible solution?
Thanks in advance folx
Laynee1 said:
So, after my GF received OTA update 4.0.3 Build number : IML74K.
she is experiencing following wireless problems:
When she taps on WI-Fi ON, nothing happen.. Phone is acting like wireless is turned on, but not scanning any networks. She is unable to tap on scan networks, to tap on Wi-Fi off. When she restarts her phone, wireless is on, hooked on home network, and acting normal..
Has any one experienced similar things and, do you know any possible solution?
Thanks in advance folx
Click to expand...
Click to collapse
Just had same problem. Had to reboot phone to turn wifi on. Also after THIS OTA had few times problems with touch screen.
Yesterday, it just stopped responding on any touchscreen touches. Buttons worked, but not touchscreen. Rebooting helped.
Yea, and also another thing. In phonebook, phone could find names. I was typing some numbers, and it showed names which could be what i search, but not this time. After I clicked some numbers, nothing happened. Reboot helped.
All this crap after last OTA. Imho this OTA update sucks. Yes display works smoother, but lots of problems.
Related
Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Hi guys,
I have tried to search for a solution but couldnt find anyone having the same issue....so here goes
I am using a stock Vodafone AU rom 4.0.4 which is rooted......rooted used to remove drop box, navigaton (or something like that) and other bloatware.
However, after rooting - when Wifi is turned on but not connected to any network i seem to have screen issues. No response at all - when i press power button it doesnt turn off just dims, i press it again and screen lights up but yet no response. When i turned wifi off - this issue doesnt seem to happen. Also when i turn it on and connnect to my home network - no issue. Only seems to happen when after rooting + when wifi on and not connected to network.
Has anyone encountered this issue? Any help suggestions would be appreciated.
PS. I have restored factory settings, reinstalled firmware via odin and gone thru all settings on the phone. But under the above mentioned conditions - this issue happens. Seemed with out rooting - phone had no issues for last 5 days.
Extremely intermittent and hard to pin point problem I'm having with my I9100 and wifi...
I am using the Chameleon ROM 3.0.2 with Dorimanx 8.16, but this also occurred with Chameleon 3.0.1 and Jeboo 2.1.
This has only happened in the last few weeks, and there have been no changes to the phone or my home network to bring this on, and everything worked absolutely fine before. I decided to spend some time this afternoon trying to sort this out, and I've gotten no where.
On a fresh boot I can connect to wifi fine, and provided the phone stays awake, I can use the internet fine. But when I put my phone down and leave it to go into sleep, often when I wake the device back up, the wifi will be connected, but the signal icons will have turned grey, and nothing will work. Sometimes when this happens the phone will automatically drop and reconnect to the wifi, and others it will remain stuck and I have to reboot the phone. But sometimes this doesn't occur at all, and the phone wakes up and wifi works fine.
I have definitely checked the Advanced Wifi settings and the sleep policy is set to Never.
When this happens, the data connection doesn't take over, it's as if the wifi remains connected but somehow decides to refuse all connections. SMS and phone calls still work fine.
I have done several factory resets, and I am currently running the phone with nothing but the default apps in Chameleon 3.0.2.
I just signed into my Google account, opened Google Play to update things like Hangouts, Maps, Search etc, and I hit Update all, then locked my phone and put it down. When I picked it up again not 3 minutes later, all the updates had failed as the wifi had crashed(?).
I have tried another router, and it still happens. All other devices connected to either router have been fine the entire time (my laptop, desktop PC, Samsung Smart TV, Nook color with CM7 and an Amazon Kindle).
I have seen a couple of other threads about this, but none of them had any answers in, they were just left with people asking about it and not getting anything concrete. Is this going to be some kind of hardware problem and the only fix is a new device?
I'm at my wit's end here, it's driving me up the wall, I'd really appreciate any ideas.
EDIT: Being an eejit, I only just found this thread http://forum.xda-developers.com/showthread.php?t=2161978 I can't seem to delete this post, so I'll just leave my apologies here, please can an admin/mod delete this thread? I'll post in the other thread I linked to above.
Hi,
This morning I randomly decided to update my firmware (as per Sony's incessant reminders). I updated to 17.1.1.A.0.402, as it was what Sony's updating app was telling me the latest firmware was. I updated as instructed on my tablet, wirelessly. The update was successful and totally uneventful -- no incidents whatsoever.
However, immediately after my update, my wifi dropped, and after that, I couldn't reconnect to *any* wifi network whatsoever. I toggled on/off, and the wifi would reconnect for a matter of seconds, maximum 2-3 minutes before dropping and never reconnecting again. To reconnect to wifi, I'd have to toggle off/on again and then would have seconds to try and load a page (but would never succeed)
So, I updated the firmware again, this time using the update application for the Mac since my tablet could no longer connect to wifi.
I successfully updated to 17.1.2.A.0.314.
Still the same wifi dropping and not coming back issues.
Then I tried "repairing" my software from the Mac, which I'm lead to believe erases everything and flashes with the most recent firmware.
Still had the same wifi issues.
Then I tried an erase/factory reset directly from the tablet.
I still have the same wifi issues, but they don't kick in within seconds anymore. Now after several minutes, the wifi will drop and not come back.
Any suggestions for a fix? I'm as of yet unrooted, and would like to remain that way if possible...
Thanks!
I would suggest a factory reset after flashing the update. Might solve your problem.
Before that you could try to delete your Wi-Fi and set it up again...
Vaetheran2107 said:
I would suggest a factory reset after flashing the update. Might solve your problem.
Before that you could try to delete your Wi-Fi and set it up again...
Click to expand...
Click to collapse
Thanks for your help
"Repairing" from this Mac app is flashing the update, correct? It erased and then flashed anyway. Had to set up the tablet like it was new. Is that not a factory reset?
In any case, I did a factory reset immediately afterwards, from the settings screen of the tablet, as mentioned above.
By "delete your wifi" do you mean "forget" the networks I'm trying to connect to? If so, I've done that many times, and have had to re set up my wifi networks anyway upon each factory reset/flash/erase.
So I think I tried what you suggested, and no dice, unless I've misunderstood?
Perhaps worth noting: I'm using the accompanying Sony Bluetooth keyboard.
Wifi seems to stick around a bit longer when Bluetooth is toggled off (no keyboard), though I could use the Sony keyboard before the update, no problem at all.
Yes that was what I ment.
Sorry it didn't help solving your problem.
Seems like you should call Sony.
It's the Bluetooth. Wifi and Bluetooth are on the same chip and won't work at the same time. It's a hardware fault with pretty much every Android system I've used. Turn off the Bluetooth and your wifi will be fine.
Thanks for your reply – though it was possible to use the bluetooth keyboard at the same time as wifi before the update.
Bluetooth keyboards would be pretty pointless if you couldn't use wifi at the same time as you use the keyboard, wouldn't they?
Between the Sony Xperia Z2 tablet, a Samsung Galaxy Tab S, and an iPad, I've used all with bluetooth keyboards + wifi without issues (until this firmware update on the Z2).
Use 5GHz Wifi, then the problem will be solved.
Sounds like you have been lucky so far and due to the small amount of data a bluetooth keyboard transmits. Bluetooth headphones are always transmitting as is wifi when watching hd youtube videos. They will always interfere with each other, but only every minute or so. Google the problem and you'll see its pretty universal.
heathr said:
Hi,
This morning I randomly decided to update my firmware (as per Sony's incessant reminders). I updated to 17.1.1.A.0.402, as it was what Sony's updating app was telling me the latest firmware was. I updated as instructed on my tablet, wirelessly. The update was successful and totally uneventful -- no incidents whatsoever.
However, immediately after my update, my wifi dropped, and after that, I couldn't reconnect to *any* wifi network whatsoever. I toggled on/off, and the wifi would reconnect for a matter of seconds, maximum 2-3 minutes before dropping and never reconnecting again. To reconnect to wifi, I'd have to toggle off/on again and then would have seconds to try and load a page (but would never succeed)
So, I updated the firmware again, this time using the update application for the Mac since my tablet could no longer connect to wifi.
I successfully updated to 17.1.2.A.0.314.
Still the same wifi dropping and not coming back issues.
Then I tried "repairing" my software from the Mac, which I'm lead to believe erases everything and flashes with the most recent firmware.
Still had the same wifi issues.
Then I tried an erase/factory reset directly from the tablet.
I still have the same wifi issues, but they don't kick in within seconds anymore. Now after several minutes, the wifi will drop and not come back.
Any suggestions for a fix? I'm as of yet unrooted, and would like to remain that way if possible...
Thanks!
Click to expand...
Click to collapse
I also have the problem but my tablet has 3 days of new it was working perfect the I update to 17.1.2.A.0.314 and the it kick me of the WiFi in the configuration it stays on obtaining IP address and never get it I have to restart the tablet and then the WiFi connect like nothing I turned off today I turn it on and the problem again appear >.< this time I restarted the modem and it worked.
So I don't have idea what happens first time restart the tablet work now restart the modem worked.
I will try changing to 5ghz to see if the problem it's solved or go to warranty it only has 3 days!!!
WiFi and bluetooth
Wing00w0 said:
I also have the problem but my tablet has 3 days of new it was working perfect the I update to 17.1.2.A.0.314 and the it kick me of the WiFi in the configuration it stays on obtaining IP address and never get it I have to restart the tablet and then the WiFi connect like nothing I turned off today I turn it on and the problem again appear >.< this time I restarted the modem and it worked.
So I don't have idea what happens first time restart the tablet work now restart the modem worked.
I will try changing to 5ghz to see if the problem it's solved or go to warranty it only has 3 days!!!
Click to expand...
Click to collapse
Hi, here's my experience with my Z2 tablet, unrooted. I too have had wifi problems: after using the tablet fine for a while, with a strong signal, the tablet drops out, then wifi access stalls whilst "Obtaining IP address". I sometimes use a Bluetooth Microsoft keyboard, but have had the wifi drop out when I have Bluetooth off.
The only reliable (so far) solution I have found is to move to a static IP address. Not ideal, and perhaps not much help when travelling, but an OK workaround for a home or other wifi network where you have admin access to the router.
Hope that helps. Apologies if my newbie post is naive.
When I click my wifi icon it lights up like it's trying to turn on, but turns off after a few seconds without connecting. I can temporarily fix the problem by restarting my phone. It will turn on and connect after restarting. But if I turn the wifi off and back on again, it has the same problem. I really don't want to have to restart my phone every time I want to use the wifi, so if anybody has any idea how to fix this, that would be awesome.
Never had that issue, I'm currently on latest fw v10m and no issues at all, connected to Wi-Fi ax router.
Is this a mesh type access point. Been having issues with google wifi. It stops connecting to the same ap after a while but it will connect to the other ap's . Once I reboot I'm back to normal. There is another thread with this info. Unfortunately no fix yet, looks like a bug. Hopefully it will be fixed in the next update.