phone is s-off 1.40. lock screen unresponsive along with app phone and custom buttons. Can't use bottom half inch of screen. Anything with sense does not work.Phone works ok with cm7 rom.Any ideas.Is this hardware or software.
Wife's phone has been having this issue since the last OTA (she was stock/non-root). I didn't have the issue (unlocked since day 1 of revolutionary), so convinced her it was stock software issue. I unlocked and rooted her phone and installed custom ROM and kernel. Seemed to fix the issue temporarily, and then mine started having it as well. Basically bottom half of screen and specifically the capacative buttons become unresponsive and/or there will be erratic touch behaviors. I tried different ROMs, different Kernels, everything and the behavior is the same.
After a quick google search, looks like this is a very common issue with our phone and due to a bad digitizer (hardware) though some report success disabling the lockscreen feature (software). Since ROM and Kernel changes don't seem to help and I have insurance on both phones, I'm going to bring em in and have the digitizers replaced (assuming they have the parts). Hope this helps.
unresponsive screen
my four buttons work fine. It's the space above them and lock ring. Non sense roms work fine including the part of the touch screen that doesn't work with sense roms. Down graded to 1.40 off using live cd method. This would seem to be software issue but I have tried many different sense roms and can"t get past the install screen because i need the lower part of screen to continue. Any thoughts. Using freEVO 3D 2.4.5 sense 3.0. kernel 2.6.35.13-g277012f.
It's deffinitely the digitizer man
Sent from my PG86100 using XDA
unresponsive screen
thanks will revert back to stock. Can send it into htc. will see what happens. I have s-off 1.40. What is best way to restore to stock to send to htc. they gave me a repair order.
Related
This sucks... out of the blue my touch screen went all kinds of screwy on me. I'm gonna list everything that is going wrong...
1. When sending a text I can see the letters along the bottom of the keyboard scrolling back and forth really fast, as if I'm dragging my finger across it.
2. When on any of the home screens, it's acting like I'm pinching it, like the new sense screen selector thing keeps zooming in and out but I can't select anything.
3. I can't select items on any of the home screens, it is action like I have my palm resting on it or something...
4. When I select something on a menu, it acts like the input is a couple of inches below my finger (i.e. I select power off, it selects turn off mobile network)
If I press the power button to turn off the screen, I can press it again and ulock it, I have full functionality for about 5 seconds, then it freaks out again. This seems to be consistent, however annoying to have to do this all the time to send a text message.
This first happened while using the latest ChronosDroid ROM (CronosDroid_2.1.2), I reflashed with VillainROM 12.0.0 twice, and once with the newer RCMixV10, the symptoms are the same accross all ROMs, the only similarities is that they're all v 2.1 with Sense. I did a wipe of everything before each install.
I am going to try going back to v2.0 with some other ROM (probably SenseHERO-2.1-090610-B5, cuz I liked that interface...) I'll post back if that fixes it... If it doesn't, what can I do? I really like this phone, I hope it's not busted...
***Edit***
Purchased new digitizer and replaced it, all is back to normal.
I had this problem with cronos froyo, wiped everything and flashed fusion rom 6.1.1 and hey presto, everything was fine. Try it it may work for you aswell if not, something more sinister may be at work :$
Sent from my HTC Hero using XDA App
I'll give that a try. I had flashed to that version before to test it out, but that was before the screen was all messed up. I used the hard OCed version to 710, I'll try the SOC version this time and see if I have better luck.
I did flash with the aforementioned sense hero, and it is still a little bit messed up, but it doesn't seem as bad... I wonder if the OC from the Froyo is partly to blame. This is just so random... That is the only link I can think of. If the Fusion 6.1.1 is the cause, how can I make sure the CPU is back at it's default frequency? I never use any OC tools...
K, response is a little better but still jacked. I think I have a nand backup thing from before I installed Froyo, I've never had to restore a backup before, is it a bad idea to restore a backup from v2.1 on a 2.2 ROM? Or should I restore the backup and reflash to something else?
Restoring to a 2.1 from 2.2 will be fine mate, which Rom is the 2.1 you have as nandroid restore?
Sent from my HTC Hero using XDA App
Unfortunately this is a hardware problem. I have the same problem and after searching for a solution, I understand that this is something about display's touch part and you have to return it to HTC to change it.
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
But for now, after installing different ROMs I find out that the best keyboard is default HTC sense keyboard and I dont know why. Currently I've installed Froydvillain 1.2.2 and use HTC_mod keyboard and it almost works for me with a bit struggle.
daashali said:
In my country there is no valid HTC center and I cannot trust lcal repair shops so I have to deal with it and change my beloved hero in near future.
Click to expand...
Click to collapse
Just do this yourself. You can buy the touch window off eBay for £25, and replacing it will take 20 minutes - see youtube for videos.
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
I had this problem with CMH-1.4.3 (Vanilla). I did a nand restore to VR12 but the same happened. Then I realised that the screen was a little up from his "standard" position let's say, if the screen is normally like this
______ <-screen
mine was slightly up (diagonally) at the top
_____-
I pressed the two upper corners of the screen with my fingers and everything went back to normal
Try this first, and then if you want, the Hairdryer solution
to all guys having the same issue, did you guys try to fully wipe & re partition your sdcard? try it & let see it still having same issue. best try do a clean flash of rom.
wrong forum
this is about developpement
thantos2024 said:
Have had same problems which then lead to the bottom 1/2 to 1cm of my screen becoming completely unresponsive. I managed to get my screen back to perfect working order without replacing it at all as this seems to be caused by the screen slightly coming away from the frame.
I detailed how i sorted it in this thread:-
forum.xda-developers.com/showpost.php?p=7710742&postcount=99
Click to expand...
Click to collapse
Interesting indeed. I did not see that my screen was raised at all. I have formatted, used a new microSD thinking it could be anything. When the screen goes wonky, I can set it on the table and it will continue to type in random characters until I hit the power button.
This isn't isolated to one area of the screen though, and pressing the phone together making sure the screen isn't raised does nothing to fix it. I think the digitizer is just going on vacation. Laying it down, it will keep typing in letters, if I hover my finger about 1 cm from the screen it will sense that my finger is there and interrupt the auto imput fuction that has been enabled, but doesn't stop it permanantly until I press the power button and unlock it again, then it all starts over.
I've taken the device apart and reseated everything and it didn't help. I think I'm going to take a chance and order a new digitizer from eBay. I really like this phone, don't want to have to get a new one.
zorxd said:
wrong forum
this is about developpement
Click to expand...
Click to collapse
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
p0wd3r said:
I didn't see a support forum. Is there a better place to ask about this kind of thing on the Hero? I thought it was a software problem, which is why I posted here.
Click to expand...
Click to collapse
Maybe this section:
Hero, G2 Touch Q&A
For all your questions concerning the HTC Hero, T-Mobile G2 Touch
Click to expand...
Click to collapse
http://forum.xda-developers.com/forumdisplay.php?f=511
[FIXED]
zorxd said:
Maybe this section:
http://forum.xda-developers.com/forumdisplay.php?f=511
Click to expand...
Click to collapse
Ah, thank you. Again wasn't sure if this was a bug in the rom, or I screwed up the hardware or something.
On a lighter note, I ordered a new digitizer from eBay for $65, got it in today and replaced it and it's back to 100% functionality!!!! w00t!! Thank you all for your help and suggestions, XDA is the best thing to hit mobile phones since the wheel! I'll update the title of the first post to notate that it is fixed.
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Anybody? 140 views 0 Responses
Could it be a ground issue? Try holding the phone in your hand and see if it still does it. I remember my OG Evo having a similar problem when I laid it on something non conductive.
husker91 said:
Could it be a ground issue? Try holding the phone in your hand and see if it still does it. I remember my OG Evo having a similar problem when I laid it on something non conductive.
Click to expand...
Click to collapse
It occurs both while in hand or on a surface. An example is if i pull down the notification bar, depending what hits the affected zone, i'm unable to select it. I used SBM quite often and now when drawing for example a straight line up it would look like this _____________ __________ (vertically of course) the gap being my speculated affected area but much wider.
MindSplit said:
It occurs both while in hand or on a surface. An example is if i pull down the notification bar, depending what hits the affected zone, i'm unable to select it. I used SBM quite often and now when drawing for example a straight line up it would look like this _____________ __________ (vertically of course) the gap being my speculated affected area but much wider.
Click to expand...
Click to collapse
Is it possible that both of the roms you tested are using the same kernel? I would swap out the kernel with the stock one just in case. At least it'll rule it out lol.
husker91 said:
Is it possible that both of the roms you tested are using the same kernel? I would swap out the kernel with the stock one just in case. At least it'll rule it out lol.
Click to expand...
Click to collapse
I'd take it one step further and return completely to stock, if it STILL does it, then I would guess it's a problem with the digitizer and you would either have to buy a replacement one, or take it to Sprint. If you don't have TEP then HTC's warranty should suffice.
Possibly related?
http://forum.xda-developers.com/showthread.php?t=1267124
It looks similar to this issue, but you are getting it with a single touch instead of with a multitouch. I get EXACTLY the same thing if I use a second tap while drawing a line. Try "multitouch visualizer 2" from the market and see if it registers one tap that is on all the time or if you can actually get the full 4 touches at once. I doubt it will be insighful, but it can't hurt--and if you have an "always on" (perhaps in the button area below the screen) then you know the digitizer is bad.
If it is the same issue, try restarting and give it time. Mine has gone from happening often to happening about 1% of the time. It is software and can be "corrected" by either time or a restart. It is WORST on the first boot after flashing something (even JUST a stock kernel). I have absolutely no idea why.
Good luck. I hate this junk. My Evo 4G never had this sort of glitchy garbage, but, whatever it is, it is likely due to HTC's glitchy kernel!
MindSplit said:
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Click to expand...
Click to collapse
My friend us having the exact same issue. If you figure anything out, please let us/me know.
Sent by my Supercharged dual core from the 3rd Dimension
I would also like to know whats going on.. I have two evo's 3d and my friend was telling me that he is having issue with the touchscreen he is still on stock... and my was rooted the same day I got it and has no issues.. He mentioned that the same area mentioned in this thread is the are affected in his phone... could this be cause by the screen digitizer??
Ignore this... Thought I found what my issue was... But wasn't the case
I had the same problem but it only seemed to be in one horizontal strip of my screen. Im not sure what caused it maybe its from me dropping it or what. I also did try to flash other roms and kernals but still no fix so i said to myself im going to put it back to stock and take it to sprint. There they looked it for about 2 minutes and deemed it was a hardware issue. The guy asked if i had a warranty. Two days later i received a refurbished phone.
So in all revert it back to stock... search on htcevohacks . com
Take it back to sprint and show them your problem. They should also deem it as a hardware issue and send you a replacement
MindSplit said:
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Click to expand...
Click to collapse
Hello all,
I've had the same touchscreen? issues with 2 different Evo3D's. The first phone I had replaced even though when I took the phone to a Sprint repair center, the Slate machine said theres nothing wrong with the phone.
What happens is quite simply is the phone starts acting crazy. It acts like Im pressing on the screen, making tons of selections, calling people etc...I can click on the power button to make it stop. But then it will act up again in a few minutes. The first phone I had the store flash back to stock, turned s-off etc... It didn't make a difference. No matter what ROM is on the phone it continues to do it. So I had that phone replaced.
The second phone does the exact samething. If I didn't have the first phone in front of me when I received the second one, I would have thought they sent me the same phone back to me. I rooted this one right away as the other one so I dont know if the phone had the same problem before the root process. I've stuck on a ton of different ROMS to various degrees of success. I'm running Eternity right now because it allows me to at least use the phone semi functionally. The touchscreen problems are limited to the upper 20% of the screen where its unresonsive most of the time. But the craziness clicking is down to a minimum comapred to other roms.
I fixed the problem once when I was flipping ROMS and kernels. I put on ViperROM2.1 then flashed the Tiamat kernel. I was like yesssssss, I found the right combo. But alot of the phones functions didnt work like voice reconition, 4g, etc... So I cleared storage to start again and all the problems of the touchscreen as before came back. I've tried flashing kernels like Tiamat, stock, dual cores, single cores. Always have the same result. Last bit of info is I tried to superwipe and that failed. So maybe theres something in the internal memory thats causing all these problems? any help would be appreciated.
Thanks
kdub2000 said:
Hello all,
I've had the same touchscreen? issues with 2 different Evo3D's. The first phone I had replaced even though when I took the phone to a Sprint repair center, the Slate machine said theres nothing wrong with the phone.
What happens is quite simply is the phone starts acting crazy. It acts like Im pressing on the screen, making tons of selections, calling people etc...I can click on the power button to make it stop. But then it will act up again in a few minutes. The first phone I had the store flash back to stock, turned s-off etc... It didn't make a difference. No matter what ROM is on the phone it continues to do it. So I had that phone replaced.
The second phone does the exact samething. If I didn't have the first phone in front of me when I received the second one, I would have thought they sent me the same phone back to me. I rooted this one right away as the other one so I dont know if the phone had the same problem before the root process. I've stuck on a ton of different ROMS to various degrees of success. I'm running Eternity right now because it allows me to at least use the phone semi functionally. The touchscreen problems are limited to the upper 20% of the screen where its unresonsive most of the time. But the craziness clicking is down to a minimum comapred to other roms.
I fixed the problem once when I was flipping ROMS and kernels. I put on ViperROM2.1 then flashed the Tiamat kernel. I was like yesssssss, I found the right combo. But alot of the phones functions didnt work like voice reconition, 4g, etc... So I cleared storage to start again and all the problems of the touchscreen as before came back. I've tried flashing kernels like Tiamat, stock, dual cores, single cores. Always have the same result. Last bit of info is I tried to superwipe and that failed. So maybe theres something in the internal memory thats causing all these problems? any help would be appreciated.
Thanks
Click to expand...
Click to collapse
My guess is that something is screwing up kernal wise or your flashing. If your phone was fine stock then something got dicked during the flash.
Is there anything I can do to a clean wipe and start fresh again? Or should I try to figure out why the Superwipe isnt working? Or do I have to flash all the stock back on and turn the s-on and get a new phone? I think the digitizer is causing these issues.
I've spent 2 about weeks trying to figure out why my camera is no longer working. I tried to get s-off but with no luck so went ahead and flashed ICS while being s-on. I did run into some problems where the phone would get stuck at the htc screen but it turned out to be a bad download.
The phone runs great but for some reason the camera just doesn't want to load. When I launch the camera the phone acts as if its about to load but just freezes at a black screen. The phone is unresponsive until after a battery pull or on occasion it will restart on its own after some time. Hitting the back key and home key don't do anything but give some unresponsive haptic feedback.
The day that I noticed it wasn't working was the day my amaze overheated when using navigation while on the car charger. It's overheated before with the same setup and has always worked fine same goes for my HD2 and TP2. I've already called HTC and T-mobile to see if it's a common problem, which it isn't, so it's either a repair or refurb.
I'm a little weary thinking that it could be a hardware problem since the heat is generally around the camera lens when the phone gets hot. Especially with the risky method of achieving s-off again around the camera. I'm hoping I'm just paranoid and this turns out to be a software problem.
I would like to get some input from you guys regarding my problem. I love this phone too much to get a refurb and doubt htc can fix it if it turns out to be a software issue. Any input would be greatly appreciated.
howhi50 said:
I've spent 2 about weeks trying to figure out why my camera is no longer working. I tried to get s-off but with no luck so went ahead and flashed ICS while being s-on. I did run into some problems where the phone would get stuck at the htc screen but it turned out to be a bad download.
The phone runs great but for some reason the camera just doesn't want to load. When I launch the camera the phone acts as if its about to load but just freezes at a black screen. The phone is unresponsive until after a battery pull or on occasion it will restart on its own after some time. Hitting the back key and home key don't do anything but give some unresponsive haptic feedback.
The day that I noticed it wasn't working was the day my amaze overheated when using navigation while on the car charger. It's overheated before with the same setup and has always worked fine same goes for my HD2 and TP2. I've already called HTC and T-mobile to see if it's a common problem, which it isn't, so it's either a repair or refurb.
I'm a little weary thinking that it could be a hardware problem since the heat is generally around the camera lens when the phone gets hot. Especially with the risky method of achieving s-off again around the camera. I'm hoping I'm just paranoid and this turns out to be a software problem.
I would like to get some input from you guys regarding my problem. I love this phone too much to get a refurb and doubt htc can fix it if it turns out to be a software issue. Any input would be greatly appreciated.
Click to expand...
Click to collapse
I actually had this problem when I first got my Amaze. It worked fine for one day, and then the next day, when I tried to open the camera app, it would give me like blank screen and freeze up (like your phone). I did a factory reset, went back to stock, etc, but nothing fixed it. Luckily, it was only my second day since I received the phone, so I called TMobile, and they replaced it with a new one using expedited shipping . I don't know what your situation is, but if you try going back to stock, and it still doesn't work, I'd trade it in for a working one.
IF you dont have a reciept, call HTC And set up a warranty exchange as camera is a hardware issue not a software issue (since uve voided your warranty on teh software by upgrading to ICS)
ed116 said:
IF you dont have a reciept, call HTC And set up a warranty exchange as camera is a hardware issue not a software issue (since uve voided your warranty on teh software by upgrading to ICS)
Click to expand...
Click to collapse
Yea I got a warranty replacement through t-mobile yesterday. I'm hoping I can still get my original Amaze working because there are a few minor things with the replacement that are going to bother me, not to mention getting everything back to the way i had my original phone.
Backup via recovery and restore to the new phone.
I just bought a used Rezound and activated it. ESN was clean and the phone is near mint.
I came from an Incredible and the capacitive buttons on it were very responsive.
The ones below my "new" Rezound's screen hardly respond at all. I have tried using more of my finger and pressing in different places, but I can't seem to get the home, menu, back or search key to work when I want it to on the first press.
It's really frustrating to have to set up my accounts and stuff when I have to press the back key 5-15 times to get it to react once.
Is this normal? Did anyone else experience this learning curve or is my phone broken?
I have searched and searched and others have mentioned similar issues on other phones with custom roms. This phone has been S-OFF and flashed with stock RUU 3.14.605.12.
Could reflashing the RUU or maybe even another ROM help?
Thanks for your help!
blazin_phattys said:
I just bought a used Rezound and activated it. ESN was clean and the phone is near mint.
I came from an Incredible and the capacitive buttons on it were very responsive.
The ones below my "new" Rezound's screen hardly respond at all. I have tried using more of my finger and pressing in different places, but I can't seem to get the home, menu, back or search key to work when I want it to on the first press.
It's really frustrating to have to set up my accounts and stuff when I have to press the back key 5-15 times to get it to react once.
Is this normal? Did anyone else experience this learning curve or is my phone broken?
I have searched and searched and others have mentioned similar issues on other phones with custom roms. This phone has been S-OFF and flashed with stock RUU 3.14.605.12.
Could reflashing the RUU or maybe even another ROM help?
Thanks for your help!
Click to expand...
Click to collapse
what i would do, seeing's how its a used phone, is to ruu to the latest release (global) and test before flashing anything custom.
if its not working on a completely stock rom, then its going to be a H/W failure.
test it out and report back please.
Worst comes to worst, you can use AOKP which has a onscreen navbar.
Sent from my HTC Rezound
Or use Button Savior from google play
Sent from my ADR6425LVW using xda app-developers app