Amazon Pre-order discussion - Sprint HTC EVO 4G LTE

Thought I'd make a thread for people who pre ordered through Amazon instead of clogging other threads.
I just ordered mine today and its back ordered but says est delivery on May 21st
Also here's how to get free one day shipping! Thanks purock!
purock said:
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
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Just ordered mine and Del date is 5/22. Ships 5/18.
I think it says back order because its a pre-order? Not sure?
But release is not until 5/18 so.... I hope it ships that day because I have 5/22 off from work.

It says free activation for new lines... but when I ordered as an upgrade it said Sprint would charge me $36 activation. I called Sprint retention department and complained about their lack of lte, etc and got a credit to my account and a promise to waive the activation fee

To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
The $36 fee waiving is for new lines only, not upgrades.
And don't worry about the backorder note, Amazon told me that's just a placeholder type deal. They told me that that all pre orders are on track to ship by 5/18.
My estimated delivery date is the 5/21.
Sent from my LS670 using XDA

I purchase everything via Amazon, but I couldn't wait (too excited) to pre-order so I went with Sprint.com, I should have waited.
I made a promise to myself to never do that again, so my next HTC phone will definitively be via Amazon for sure.

I was opposite. I ordered through Sprint, canceled, ordered through Amazon to save $62.
I too am an Amazon fanboy. I have no problem waiting a few extra days.
Sent from my LS670 using XDA

They didint say **** about Activation waiver. They told me to expect it.
But they did throw in a free charger and a $10.00 Google Wallet Credit.
As far as Shipping. I would prefer it be on Tuesday as that is my day off! Woooot and I work all weekend. Perfect timing!

purock said:
To get free overnight shipping just email amazon and ask nicely. Include your order #. They were really cool about it.
The $36 fee waiving is for new lines only, not upgrades.
And don't worry about the backorder note, Amazon told me that's just a placeholder type deal. They told me that that all pre orders are on track to ship by 5/18.
My estimated delivery date is the 5/21.
Sent from my LS670 using XDA
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Thanks man, I'm going to try this out! I just hope to get it before Memorial day weekend since I'll be out for almost a week. Hopefully my preorder is on track since I ordered a few hours ago lol
Edit: Can confirm this works!

I just cancelled my order from Wirefly and placed one with Amazon. I was in early with Wirefly on 5/7, but they would never give me a straight answer of when or if it would ship soon.
Amazon did say I should have it by 5/22. Not sure whether I believe that or not, but at least they are giving me a date. I also noticed they gave me a free car charger once I placed my order. That was a nice surprise.
Not sure how this customs thing is going to affect it if it is true.

mpmz71 said:
I just cancelled my order from Wirefly and placed one with Amazon. I was in early with Wirefly on 5/7, but they would never give me a straight answer of when or if it would ship soon.
Amazon did say I should have it by 5/22. Not sure whether I believe that or not, but at least they are giving me a date. I also noticed they gave me a free car charger once I placed my order. That was a nice surprise.
Not sure how this customs thing is going to affect it if it is true.
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Yep they are giving a free car charger to everyone. Can never have enough of those generic USB chargers.
In all honesty, I doubt the Customs thing is going to affect pre-orders that much. Most of those phones have probably been in the country for at least a few days.
Those customs batches are for units not yet sold, I suspect.

When I click the free charger link it 404's lol
Sent from my PC36100 using xda premium

I preordered from Amazon on 5/11 before it went to 'backordered' and my status still shows as shipping 5/18, so I decided to email Amazon today and got the following response:
Hello,
I'm Ron - thanks for taking the time to write in on this matter. I do apologize if this issue has caused any concern.
We are actually aware of this issue, it has been reported to the appropriate department and we are not anticipating any change to your current order.
Your order is still planned to be shipped on May 18th, 2012 with an estimated delivery date of May 22nd, 2012.
If you have any further questions or concerns, our customer service associates can be reached at 877-429-8502 every day between 7 a.m. and 11 p.m. Central time. You can also reach us by e-mail at ******.
Again, sorry for any misinformation and thanks for your patience while we work to get your order to you.
We look forward to seeing you again soon.
Best regards,
Ron E.
=============================
---- Original message: ----
Hi,
I placed a pre-order for the Sprint HTC EVO 4G LTE on 5/11, but last night
I heard there was some sort of delay for this phone due to US Customs. My
account page still shows my order as estimated delivery date of 5/22 with
the shipping date as 5/18 as it originally was when I placed the order. I
wanted to confirm if this was still accurate and if the delay has changed
anything for my account? Also are there any options to possibly get this
shipped faster with another method?
My order number is ******************.
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So I'm crossing my fingers that Ron from Amazon knows what he's talking about.

Same thing for me; I'm curious if anyone who requested the overnight shipping has seen a change on their order status. (IE: Arrival Date: 5/21)

coolblue830 said:
I preordered from Amazon on 5/11 before it went to 'backordered' and my status still shows as shipping 5/18, so I decided to email Amazon today and got the following response:
So I'm crossing my fingers that Ron from Amazon knows what he's talking about.
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Amazon often plays by its own rules. So I wouldn't be completely shocked to see them ship out preoders if they were able to get their batch. I know Sprint would prohibit them from doing this, but how effective could they be?
brennen.exe said:
Same thing for me; I'm curious if anyone who requested the overnight shipping has seen a change on their order status. (IE: Arrival Date: 5/21)
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I had it change a while ago. My status still says this when you go to view order:
Shipping Estimate: May 18, 2012
Delivery Estimate: May 21, 2012
Shipping Speed: FREE One-Day Shipping

Interesting because I got a completely different response!
Thank you for emailing in about the possible delay of the HTC EVO LTE 4G Android Phone. There are reports that the phone is delayed at customs and I'm sorry we don't have a time line when they will be released.
We look forward to seeing you again soon.
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Just got my response back for the change in shipping. My order has been updated and says it will ship on the 18th and be received on the 21st. I figure Amazon will join the delay alongside everyone else, but they are taking their time getting that info to their customers, so I wonder if they will do anything about that... they are generally good with their customer service. I don't mind waiting if it comes to that.

Yeah I'm trying to keep my expectations low so I don't get disappointed but I'm hoping they already had some stock onhand before it went to backorder status and are still sending those who had preordered their phones on time.
On a related note, I did email again and requested for one-day delivery instead of the free two-day shipping that they automatically give you and score!
Hello from AmazonWireless,
I was able to upgrade the shipping on your order to one day. The new estimated delivery date is 21 May 2012.
Best regards,
Bryan T
=============================
---- Original message: ----
Hi,
Is it possible to request one-day shipping on this order?
Thank you.
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Anyone hear anything more?

Hello [Crowordove],
I'm sorry for any inconvenience this may cause you, but the truth is we just don't yet know how this customs issue with the Evo LTE phones will affect our ability to deliver your new phone to yet. Of course, we'll keep you informed via email as we find out.
For now, we still expect to ship your order in time for delivery on May 22, 2012 .
We'll send you an e-mail when your order is shipped with your tracking number.
You can track your order status online on Your Account
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
That's what I was given yesterday. However my OG EVO can last a bit longer if I need it to.
Sent from my PC36100 using xda premium

Well hopefully with this news of 5/23 being the new date we'll get our phones next week! Thanks to some awesome one day shipping
Sent from my PC36100 using xda premium

Related

So is there still any validity to Newegg's release date?

http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
still says the 8th
spalding1028 said:
http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
still says the 8th
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Easiest thing would be to call their customer service. However I had good luck with the TF101 getting one when Newegg was selling them at launch and I have faith in them now. I keep checking my Pre-Order and my email as well as the sight for any updates. I've seen them update the Asus tablet page and remove the other tablets and put them back. Unless they wait until the last minute to update the page we may luck out and get it early. Otherwise they can always fallback on the fact that it says ETA and not actual release date.
For what it's worth, since I am a Campus Rep for ASUS, I can tell you all that the company has pretty strong ties with Newegg as that's who we use for our official campus store. If any company gets them on release date my bet would be with Newegg.
Just my two cents
GarJones27 said:
For what it's worth, since I am a Campus Rep for ASUS, I can tell you all that the company has pretty strong ties with Newegg as that's who we use for our official campus store. If any company gets them on release date my bet would be with Newegg.
Just my two cents
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Not wanting to read into it but is 12/8 the actual release date? Since thats the date most retailers had initally before they changed it to the following week or two afterwards. If so then I definitely expect Newegg to have it on the date listed especially since every other retailer has been covering themselves and changed their dates while Newegg hasn't.
Cordy said:
Not wanting to read into it but is 12/8 the actual release date? Since thats the date most retailers had initally before they changed it to the following week or two afterwards. If so then I definitely expect Newegg to have it on the date listed especially since every other retailer has been covering themselves and changed their dates while Newegg hasn't.
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According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
GarJones27 said:
According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
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my Bestbuy.com order status still says it gets released 12/18. I would love to get that one wrong!
Who was the source in Taiwan. Do we have someone on record as saying that? I know all of the media outlets were stating those dates on the day of the conference but I was never sure of an actual source.
What are they telling you as campus sales rep. When will you have one (or more) in hand?
skeptikal said:
Who was the source in Taiwan. Do we have someone on record as saying that? I know all of the media outlets were stating those dates on the day of the conference but I was never sure of an actual source.
What are they telling you as campus sales rep. When will you have one (or more) in hand?
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I was skeptical for the same reason because no source was ever mentioned, no picture of any date was shown, nor was any video of the conference recorded.
My job is not as a sales rep... Just a Campus Rep. I'm supposed to promote the awareness and benefits of the products on campus by holding demo events, Q&A's, and reviewing new products. I'm going to contact my boss to see if I can get some more details.
Sent from my Sensation Z710a via the XDA Premium App
I talked To a person they said they are getting them in the warehouse on the 8th and should be shipping in 1-2 business days after that! Unless they receive them early then they will start processing early...
Sent from my PC36100 using Tapatalk
GarJones27 said:
I was skeptical for the same reason because no source was ever mentioned, no picture of any date was shown, nor was any video of the conference recorded.
My job is not as a sales rep... Just a Campus Rep. I'm supposed to promote the awareness and benefits of the products on campus by holding demo events, Q&A's, and reviewing new products. I'm going to contact my boss to see if I can get some more details.
Sent from my Sensation Z710a via the XDA Premium App
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Thanks that would be great. Sorry that I erroneously added 'sales' into your title. Not sure why I made you a salesman. I think it would help your cause on campus to be able to definitively state when the product is available. Here's to hoping your boss has an answer!
Wordlywisewiz said:
I talked To a person they said they are getting them in the warehouse on the 8th and should be shipping in 1-2 business days after that! Unless they receive them early then they will start processing early...
Sent from my PC36100 using Tapatalk
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A person as in a Newegg customer service rep?
skeptikal said:
Thanks that would be great. Sorry that I erroneously added 'sales' into your title. Not sure why I made you a salesman. I think it would help your cause on campus to be able to definitively state when the product is available. Here's to hoping your boss has an answer!
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Sending an email now. I'll post when I get a response.
It would really make my weekend if they shipped it out on the 8th!! Anyone know if it is possible to change shipping address on a newegg order? Their customer rep said I couldn't change since the order was "on hold". Will be hard for me to time it right so I can change the shipping address right after they receive it, but before they ship it out...
I forgot to put my office address in there and don't want them to leave it outside my house, or worse yet - take it back to the UPS hub on the day of delivery.
holmern said:
It would really make my weekend if they shipped it out on the 8th!! Anyone know if it is possible to change shipping address on a newegg order? Their customer rep said I couldn't change since the order was "on hold". Will be hard for me to time it right so I can change the shipping address right after they receive it, but before they ship it out...
I forgot to put my office address in there and don't want them to leave it outside my house, or worse yet - take it back to the UPS hub on the day of delivery.
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I was able to change the shipping option from 3 days to next day saver and change my credit card information, with a newegg customer service rep. My pre-order # did not change and still says "ordered on 11/25" on the pre-order status of "hold"..
GarJones27 said:
According to the event held in Taiwan on December 1st the Prime is supposed to be released in the US on the 12th online and 19th in stores.
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Click to collapse
My Best Buy pre-order says the 18th, but I was told I'd have it on the 13th. Maybe that date is for the in store date? Hoping so!
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
UmbraeSoulsbane said:
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
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First time doing a pre-order with Newegg personally but I've bought lots of items from them in the past and have always been really good service. Of course service will always differ from one experience to the next. The way I see it is if they do get them on the 8th and ship them then thats a plus. If they get them on the 8th and ship the following week it falls in line with that 12th date that was thrown around with the 18th. And if it's not until the 18th then well it's the same as everyone else. All that matters at this point is when we all recieve the device. Unfortunately the site you linked to doesn't have anymore concrete information than any of the other sites. They reference the launch trailer we all saw as having the date and I watched it again to make sure I didn't miss something and there is no date in that trailer. So again we are all just playing the wait game until these merchants recieve and ship out our devices.
UmbraeSoulsbane said:
I love Newegg, but I have had some bad experiences with their pre-order stuff. Normally the release date is wrong, it comes later than the real release date, and once I got the incorrect product. I would hope they have gotten better, but when I made my preorder I stuck to Best Buy that had a physical presence so I could return or exchange without a hassle (hopefully) if there is a problem.
However, the official release date is the 19th for the US. There have been a lot of rumors and Asus officials have no been in sync with the information, but this finally seems official.
http://www.ubergizmo.com/2011/11/as...ts-official-release-date-for-8th-of-december/
Nevermind the 8th in the title, this article was updated. So the Best Buy date of the 18th is probably correct because that is when they will ship it. I just hope they have enough stock.
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when i ordered the OG transformer from them it was an open box 16gb on their website for $300, i ended up getting a 32gb open box in the mail though, so sometimes those little snafus are a good thing!
infinitemethod said:
My Best Buy pre-order says the 18th, but I was told I'd have it on the 13th. Maybe that date is for the in store date? Hoping so!
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Who told you that?
Sent from my Thunderbolt using Tapatalk
yeah i called about a week ago and they told me 18th to 23rd and i asked they clarify what that meant. As in day shipped or day received and the lady said 18th would be earliest day i would have it in my hands and 23rd being the latest. This was at best buy but i should also note it sounded to me like she just read off the computer a generic product shipment statement. No real knowledge when it came to the prime. This was at best buy. For anyone wondering i ordered the 27th champ. 32gb no dock. I wanna know why u think the 13th too before i get my hopes up...
**edit- I figured i should also note for people wondering this was for standard free shipping. i was talking to her about upgrading shipping and once she told me 18th to 23rd i decided to leave it alone.
Just browsing Asus's product site, I noticed that the "preorder" list had been removed (unless I'm looking at the wrong page: http://eee.asus.com/en/eeepad/transformer-prime/features). I went to the "where to buy" tab and looked through some of the sites listed - a couple of places that weren't on the initial preorder list have them up now - J&R as we all know, but also allasus.com and PC Mall. I went ahead and called PC Mall to check on delivery time and the rep told me Dec. 12th. Now, of course, I doubt that is accurate, but it's news at least.

amazon preorder back on at midnight

Freaking amazon just emailed me and said that I can preorder the prime again tonight midnight pst. At first I thought it was for ordering...but it said pre-order. No telling when I'm going to get that ****. After they screw me over....Would I still check it out....damn it...I would. I'm desperate right now. Gamestop better have that **** tomorrow. Oh and they said sorry and would give a 10$ gift in a few days or so for my cancelation. Hell I already got 30 bucks from them, 10 more would be nice.
same here got the same email, i also notice that the 64gb gold is also available to preorder
same deal, except I actually cancelled my preorder deliberately the first time. but I've had a change of heart so I'm back on with the preorder. this time I'm getting the gold/champagne color.. I didn't realize the amethyst was so purple..
Just looked again after ordering and shows out of stock.
Like I said, must just be for we cancelled folks.
And I am betting we get it in a day. Hopefully Tuesday.
I posted this in the other amazon thread:
Praveen:Hello, my name is Praveen. I'll be happy to help you.
Me:Hello
I was wondering about the ship date of the Asus Transformer Prime (TF201) that I just ordered
Praveen:Josh, I am really sorry as the item is temporary out of stock not able to confirm you that when we able to ship the item However You will receive an e-mail when we have an estimated date.
Me:Okay then. So you don't know if it will ship before Christmas or not
Praveen:I am sorry not able to confirm you the date,
Me:Ok. Thank you
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Contacted an Amazon rep about an estimated date
i preordered too.. when the hell this will ship. who knows.. torn whether i should hold my pre order at gamestop
BiGMERF said:
i preordered too.. when the hell this will ship. who knows.. torn whether i should hold my pre order at gamestop
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If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
is ordering from the item out of stock page considered pre-ordered?
nxp3 said:
If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
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thats exactly what i am going to do.. gamestop just called me s a matter of fact telling me the 23rd
By the way on amazon, if you go to you account an d click order details you will see. It says your item will arrive after Christmas
I re-pre-ordered from amazon last night I just did it quick and did not really pick a shipping. I just changed my shipping to 1 day shipping and it gave me free 1 day shipping so everyone who as not selected 1 day shipping may want to give it a shot could be totally free.
nxp3 said:
Freaking amazon just emailed me and said that I can preorder the prime again tonight midnight pst. At first I thought it was for ordering...but it said pre-order. No telling when I'm going to get that ****. After they screw me over....Would I still check it out....damn it...I would. I'm desperate right now. Gamestop better have that **** tomorrow. Oh and they said sorry and would give a 10$ gift in a few days or so for my cancelation. Hell I already got 30 bucks from them, 10 more would be nice.
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some one yelled at them and got 100 you need to do the same, drain those mofo's.
i never ordered from them, but they got plenty money.
Talking to an Amazon CSR rep now, they are telling me they won't get more in until February. WTF!?
nxp3 said:
If you don't get your gamestop orders by today, or the latest 23 then cancel it. No point in paying TAX for it when amazon has no tax. Unless you live in california I suppose.
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We also get taxed in NY.
I only have orders with Amazon and Newegg but I really want the gold one (not so much the purple)
Well, I'm pretty sure the CSR is wrong here. February is far-fetched I would think. I also placed an order last night for the 32GB Grey, hoping that either Amazon or Best Buy will get me one soon, as this was supposed to be a Christmas present for my parents.
HuskerWebhead said:
Talking to an Amazon CSR rep now, they are telling me they won't get more in until February. WTF!?
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Hard to get more, when you hadn't gotten any 32gb gray yet. Those are the ones that were canceled, and now allowed to re-pre-order.
They are admitting to screwing up: "We wanted to let you know your order for Transformer TF201-B1-GR (10.1-Inch Screen) Tablet was inadvertently canceled by our system. We're very sorry about this. "
Bring me the head of the one who inadvertently canceled our orders, yea verily.
Btw, check your original order number (from Nov 22/23), and you'll notice that it's the same order number from this morning - if you re-re-re-pre-ordered...
Just got finished with CSR:
Could you please give me an estimated date of when you may be able to ship this item? I would very much appreciate your help.
Amazon.com order number: XXX-XXXXXXX-XXXXXXX
I understand the item is in high demand currently. I was just really hoping for some type of information.
Ranndy:Hi Xxxxx. I'll be happy to help you with this order
Me:thank you Ranndy
Ranndy:Yes, it has a high demand and it is currently out of stock unfortunately. Please bear with me a second, I'll try to get further information
Me: ok, thank you
Ranndy:Thanks for waiting, almost done
Me:thank you for looking further into this for me
Ranndy:You're very welcome
According to our supplier, we're scheduled to get more on December the 30th, Xxxxx.
Then we said bye. So, I don't if this helps, but he was not typing for about 5 minutes at one point, which I guess indicates he was actually looking, he then said almost done, and I waited about another 4 minutes for his response.
NoTanFightFan said:
Just got finished with CSR:
Could you please give me an estimated date of when you may be able to ship this item? I would very much appreciate your help.
Amazon.com order number: XXX-XXXXXXX-XXXXXXX
I understand the item is in high demand currently. I was just really hoping for some type of information.
Ranndy:Hi Xxxxx. I'll be happy to help you with this order
Me:thank you Ranndy
Ranndy:Yes, it has a high demand and it is currently out of stock unfortunately. Please bear with me a second, I'll try to get further information
Me: ok, thank you
Ranndy:Thanks for waiting, almost done
Me:thank you for looking further into this for me
Ranndy:You're very welcome
According to our supplier, we're scheduled to get more on December the 30th, Xxxxx.
Then we said bye. So, I don't if this helps, but he was not typing for about 5 minutes at one point, which I guess indicates he was actually looking, he then said almost done, and I waited about another 4 minutes for his response.
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That's better than the ETA of February lol
Bimboy said:
Hard to get more, when you hadn't gotten any 32gb gray yet. Those are the ones that were canceled, and now allowed to re-pre-order.
They are admitting to screwing up: "We wanted to let you know your order for Transformer TF201-B1-GR (10.1-Inch Screen) Tablet was inadvertently canceled by our system. We're very sorry about this. "
Bring me the head of the one who inadvertently canceled our orders, yea verily.
Btw, check your original order number (from Nov 22/23), and you'll notice that it's the same order number from this morning - if you re-re-re-pre-ordered...
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My original order number from Nov 22 was 102-934xxxx-xxxx
My new order number is 102-1020xxxx-xxxxx
So I do have two different order numbers and I re-pre-ordered the same 32GB gray one...
Amazon know they got screwed by asus.
they're putting the money where their mouth is by offering free overnight.
Asus is oddly silent about this whole thing.
jptech said:
Amazon know they got screwed by asus.
they're putting the money where their mouth is by offering free overnight.
Asus is oddly silent about this whole thing.
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ASUS isn't silent at all. Here's what they said to Engadget:
ASUS started filling the inventory pipelines this past week for our new Eee Pad Transformer Prime and will continue to do so on an expedited basis for the foreseeable future. We will reach normal inventory levels in January for the North American market based on current orders and forecasts. Based on forecasted supply schedules to our valued partners we expect pre-order allocation fulfillment to occur shortly and online or in-store availability in the very near future. We will continue to work closely with our partners to fill customer orders as quickly as possible.
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[Q] Has anyone who didn't order the highest shipping from bb get a tracking number?

Im not sure if this is true but it's seems that only people who chose the highest shipping option are getting their confirmation and tracking numbers, has anybody who just went with the free shipping get a tracking number? Or an email?
It went by order of "first come first serve." I ordered mine on 12/3 with the 2nd day shipping and got my tracking number on the 23rd. It's currently in Louisville, KY headed to Erie, PA. Should be here on Wednesday.
Sent from my ADR6425LVW using XDA Premium.
SteveG12543 said:
It went by order of "first come first serve." I ordered mine on 12/3 with the 2nd day shipping and got my tracking number on the 23rd. It's currently in Louisville, KY headed to Erie, PA. Should be here on Wednesday.
Sent from my ADR6425LVW using XDA Premium.
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That can't be true there are people who ordered after me and already have their tracking number...
soccerdude288 said:
That can't be true there are people who ordered after me and already have their tracking number...
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Same here. People way after me already have Trakcing#
Maybe because I am on EastCoast?
I ordered friday 4:12pm est And still can cancel my order. No shipping info yet.
I am getting veeeery impatient. btw I have expedited shipping.
madefl said:
Same here. People way after me already have Trakcing#
Maybe because I am on EastCoast?
I ordered friday 4:12pm est And still can cancel my order. No shipping info yet.
I am getting veeeery impatient. btw I have expedited shipping.
Click to expand...
Click to collapse
Yea maybe... This whole situation is just making me mad
They're only shipping the 32GB gray ones, did you guys order champagne or a different size?
Sent from my ADR6425LVW using XDA Premium.
SteveG12543 said:
They're only shipping the 32GB gray ones, did you guys order champagne or a different size?
Sent from my ADR6425LVW using XDA Premium.
Click to expand...
Click to collapse
That's what I bought...
soccerdude288 said:
That's what I bought...
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Huh... Very weird. Beats me
Sent from my ADR6425LVW using XDA Premium.
Expedited, not highest, and ordered abut 4.5 hours after they opened this up on friday, about 9 pm eastern time on the east coast, where I am. And got my tracking number about an hour ago.
Also ordered one regular shipping about 7:30 eastern time, an hour and a half before, no tracking number yet.
I ordered on 11/25 with standard ground (free) shipping, got my tracking on the 19th and an ETA of 12/28...
I preordered the 32gb grey on 12/3 with standard shipping and still haven't received a shipping confirmation or tracking #. Really pisses me off to see people who ordered a couple days ago with tracking #s already. Mine has been stuck on "in process - usually ships in 1-2 days" since early last Thursday. What is going on here?
i just received a UPS tracking number. i ordered [32G Gray] at 5:25 PM MST on the 23rd, and chose the free shipping option.
[Q] Still no tracking number and still can cancel item... why?!
i ordered on friday at 4 with the free shipping but they charged my card immediately.... but i can still cancel my item and still no tracking info... what is taking so long!?
and you created a separate thread because..................?
soccerdude288 said:
i ordered on friday at 4 with the free shipping but they charged my card immediately.... but i can still cancel my item and still no tracking info... what is taking so long!?
Click to expand...
Click to collapse
This is XDA Developers...I think you were looking for THIS. Best of luck.
AnyMal said:
and you created a separate thread because..................?
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i want to know if anyone with free shipping has gotten anything yet
soccerdude288 said:
i want to know if anyone with free shipping has gotten anything yet
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Click to collapse
see here: http://forum.xda-developers.com/showthread.php?t=1411191
soccerdude288 said:
i ordered on friday at 4 with the free shipping but they charged my card immediately.... but i can still cancel my item and still no tracking info... what is taking so long!?
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Click to collapse
First, I know that you're talking about BB because I've been following that thread. Others will have no idea what you're talking about. BB's ordering and fulfillment is FUBAR. To the point it made the national news. Most likely, just like the original pre-order fiasco, many people that tried to order the Grey unit meant as a swap for screwed up Champagne pre-orders will get a cancellation notice. Even with the first pre-orders, people got tracking numbers only to have their orders canceled because there were no units in the warehouse to physically ship. With BB, you can't say your order's succesful until you see the package show in transit on the UPS or FedEx website. And after the first round of this, there's not going to be a lot of sympathy for people that subjected themselves to it again.
Seriously, no need to created another thread. Just post in the one of many other threads.
Just be patient, im sure they got hundreds of orders to fill and are doing their best.
BarryH_GEG said:
First, I know that you're talking about BB because I've been following that thread. Others will have no idea what you're talking about. BB's ordering and fulfillment is FUBAR. To the point it made the national news. Most likely, just like the original pre-order fiasco, many people that tried to order the Grey unit meant as a swap for screwed up Champagne pre-orders will get a cancellation notice. Even with the first pre-orders, people got tracking numbers only to have their orders canceled because there were no units in the warehouse to physically ship. With BB, you can't say your order's succesful until you see the package show in transit on the UPS or FedEx website. And after the first round of this, there's not going to be a lot of sympathy for people that subjected themselves to it again.
Click to expand...
Click to collapse
but people have called best buy saying indeed they have units in... not to mention that they charged me money, last time every bodies charges were pending and then canceled. My money was legitimately taken from my account.

I know it's not really office depots fault but..(edit. It's coming the 5th!)

The fact that my dad ordered 2 primes on the 20th (one for each of us) and it it was backordered til the 28 when it turned to... " 3 day delivery pending " it still has delivery on the 5th. Which I highly doubt will happen. I know it's not their fault but they can certainly handle this a lot better. I have sent two different emails and got very similar responses. That didn't even answer my questions. I didn't want to call them cause it hasn't bothered me that much until now. I asked then to upgrade my shipping lol. I can dream.
/rant
Sent from my PG86100 using Tapatalk
Hey Axe, did you get a tracking number yet? I ordered on Dec. 28th and I got a UPS tracking number for it yesterday but UPS says it's not at their facility yet. My scheduled delivery is for the 5th as well. Also feel like it's probably not gonna happen :/ cancelled my Amazon order too, maybe should have ordered from Gamestop, their ETA was Jan. 6th but who knows, they're probably not getting any either.
No tracking number yet
Sent from my PG86100 using Tapatalk
My shipment is still not going anywhere well I hope it gets moving tomorrow and so does yours so we get our TPs on Thursday
Well I emailed them under the category of complaint and I got an email back saying my local Distribution Center would contact me within 24 hours.
Sent from my PG86100 using Tapatalk
Update*
It got switched to "in process "
Check yours.
Sent from my PG86100 using Tapatalk
Nice! I think you're in business!!
Mine finally made it to the UPS shipping center!! Says it will be here right on time on the 5th fingers crossed.
i ordered on the 28th, item says its backoredered, went on live chat about 10 minutes ago and they said ill get it on the 5th. i dont think its going to happen but we'll see. they said the site might not be updated with the latest info.
Ya mine got to the shipping center as well. Btw I haven't been contact yet like they said the local Distributer would. But this is better than nothing.
Sent from my evo 3d running ViperROM redline
Office Depot order
I ordered mine on 12-30, est. delivery 1-10-12... currently " In Warehouse".
At the time I ordered it was not showing up as "back-ordered".
Just an update I finally got my tracking number. It's in Texas now scheduled delivery 1/5. Only problem is I work at 4am on Fridays so I guess I won't be getting much sleep. Haha.
Sent from my evo 3d running ViperROM redline
I ordered on the 3rd of January and it says I will get it on the 6th of January. Fingers crossed. Status says shipped from warehouse whatever that means.
Sent from my EVO using xda premium
let's keep this thread updated guys...
Ordered: 12/30/11, 2PM, ETA of 1/6/12
Status: on 1/4/12, status changed from ordering pending to in warehouse.
Ship date Changed to 1/9/12.
growing impatient. leave for vaca on 1/12/12...all i ask is to get it before then.
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
effingpace said:
ordered on 12/28, was told i was getting it on the 5th up until today, my order changed to backorderd and they dont know when more will be in stock. Luckily i already got one from best buy that i ordered on the 28th as well. got that one yesterday. this one is for a relative
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Click to collapse
so online, what does the Status and Delivery (when you click on view) say?
Colombiano80 said:
so online, what does the Status and Delivery (when you click on view) say?
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Click to collapse
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
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Click to collapse
oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
Mine is out for delivery from Office Depot this morning. From the way my order progressed, "In Warehouse" seems to indicate that your tablet is in a box, waiting to be shipped.
I called customer service yesterday because my order said delivery on the 4th (today!) and I still didn't have a tracking number. They said they're using a third-party warehouse and that was delaying the tracking info, but assured me it would ship on time.
This morning I woke up to an email with a tracking number and it was already out for delivery. Hang in there, the numbers are slow to arrive, but your tablet may be on the way. Mine shipped from Harrisburg, PA, about an hour from me!
Now I just hope everything is okay with mine so I don't need to deal with an exchange.
Colombiano80 said:
oh damn that sucks...sounds like i may be going down that road then...gotta love this. :-/
Click to expand...
Click to collapse
Just got a call from customer service, item wont be in the warehouse for another 1-2 weeks, maybe you guys will have better luck.
effingpace said:
Order Number: xxxxxxxxxx
Order Date: 12/28/2011
Worklife Rewards Account:
Status: Waiting Backordered Items
Estimated Delivery: Pending
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Click to collapse
That's really weird. I ordered on the 30th, and had a ship date of the 4th and mine did ship. How can yours be backordered if you ordered before me?
From the conversations I had with customer service, they don't seem to have a firm grasp on their supply chain. I don't think I'll be doing business with them again. I wasn't impressed.

My Premier Preorder of the HTC One Shipped

Just got this email from AT&T
jcracken said:
Just got this email from AT&T
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I can't wait for that email!
Sent from my HTC One X+ using xda app-developers app
my order status just changed to pending shipment. ordered on the 5th.
cachookaman said:
my order status just changed to pending shipment. ordered on the 5th.
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Click to collapse
Mine is now in Pending Shipment as well. Ordered on the 10th.
This is torture!
I've never pre-ordered anything...
pkinetics said:
Mine is now in Pending Shipment as well. Ordered on the 10th.
This is torture!
I've never pre-ordered anything...
Click to expand...
Click to collapse
Be happy you knew when the release date was--I preordered the Nexus 7 and had to wait more than two weeks, most of the time in the dark as to when it was actually being shipped out. Not only that, but brick-and-mortar stores ended up selling them before Google had shipped the preorders. It was really annoying and ten times more tortuous than this.
pkinetics said:
Mine is now in Pending Shipment as well. Ordered on the 10th.
This is torture!
I've never pre-ordered anything...
Click to expand...
Click to collapse
Mine just changed from processing to Back ordered...
Ordered on the 13th in store.
Phooey.
i just logged into my AMEX account and the pending charge for the phone disappeared. maybe that means theyre about to ship it because they dont actually charge the card until the phone ships.
Mine says Pending Shipment. Ordered the 6th.
It seems that AT&T is giving priority to business customers, as most others seem to be stuck in limbo as Premier customers have theirs shipped out already.
Pre-ordered in-store on 4/9, still Pending.
jcracken said:
It seems that AT&T is giving priority to business customers, as most others seem to be stuck in limbo as Premier customers have theirs shipped out already.
Click to expand...
Click to collapse
Not as of yet.
Sent from my SGH-I747 using Tapatalk 2
jcracken said:
It seems that AT&T is giving priority to business customers, as most others seem to be stuck in limbo as Premier customers have theirs shipped out already.
Click to expand...
Click to collapse
Not all business customers. I ordered mined on the 4th. still shows pending shipment. Although hopeful that it will change before Tuesday.
I ordered on 4/4 right when pre-orders started and my phone changed to shipped just a bit ago with a tracking number that doesn't work just yet.
Stupid question regarding activation
But umm... How long does it take to normally activate a new phone? Especially a new model like this?
pkinetics said:
But umm... How long does it take to normally activate a new phone? Especially a new model like this?
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Click to collapse
Not more than a couple minutes, if that.
Mine shipped too. Received the notification on 4PM central. Its actually surprising that I'm expected to receive it April 17th
Also, in case someone gets worried about the HTC Media Link that's supposed to some with it: I called customer care because my shipment notice didn't include it, but the rep said that it should come as an in-box accessory. Would have to wait and see if that's really the case.
to those who received their tracking numbers, was it for the 32gb or 64gb version? mine is for the 64gb and i still dont have a tracking number.
I have a dev edition coming but i ordered a 64 gb from ATT today. Just got off the phone actually. They jacked my premier site up and the shopping tab wasnt visible. They fixed that but said it would be 24 hours before it showed up. So i called in and ordered. I asked if they were on back order, she checked the SKU of the 64gb and said it showed -157 (negative). I wonder if that is the total amount ordered or the amount on backorder... She didnt know. Anyway they knocked 200 off the price even though i got an upgrade in November. Added overnight fed ex. Hopefully it ships tomorrow.
Mind's 32gb normal ed. Its also through FedEx if that makes any difference and I placed my order on the 4th.
Sent from my Nexus 7 using xda app-developers app
64gb here and no tracking information yet. Still pending shipment! Ordered the 4th. Premier customer.

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