[Q] Unbrick question - Motorola Droid RAZR

Ok. I am at the end my knowledge base here. I apologize if this has been covered before. Tried searching, and none of the solutions I have found are helping...
So a coworker bought a Verizon Razr for not a bad price for his perspective, but went into it knowing that the device was bricked...
After trying the solutions he could find to some extent (RSD and Razr Utility), no joy. He passed the phone to me hoping that I could fix it, as my understanding is a little bit broader (have unbricked other devices in the past via ADB, etc). I ran through the gamut of RSD with every stock rom I could find, the utility, etc. Last ditch, i jumped right to ADB next, but ADB doesn't even see the Razr, even though it still shows up in RSD.
After some digging, we think we found the cause of the bricking, based on the error messages we recieve, and the seller's name. Essentially, it looks like the phone was flashed with a rom that was intended for another device. The end result is that RSD fails at writing cmt.bin on all fastboot files and terminates. Razr Utility fails to write cmt.bin, boot, and recovery. Trying to flash any rom via recovery either results in a signature error or a mount error (essentially looks like it fails to mount any of the internal mount points). At this point, all I am able to do is boot to fast boot.
Is there any recourse here?
edit: issue is resolved.

Did you tried this:
http://forum.xda-developers.com/showthread.php?t=1451205
Sent from my XT910 using Tapatalk 2

thanks for the suggestion. Just posted a reply on that thread, it looks like the link to the file is dead.

SO the weirder thing is that all details about the device are shown as "N / A" in RSD. It's almost like the internal memory for some of the key segments don't exist.
Retried Razr Utility. devtree fails to write as well.
I wish this was as easy to unbrick as the other devices I have worked on. Phone manufacturers should make this as easy on us as Barnes and Noble do.

Previously owner may had played with ics leak and bricked it
Found this
http://forum.xda-developers.com/showthread.php?t=1362956
Wish u lock
Sent from my XT910 using Tapatalk 2

pedrotorresfilho said:
Previously owner may had played with ics leak and bricked it
Found this
http://forum.xda-developers.com/showthread.php?t=1362956
Wish u lock
Sent from my XT910 using Tapatalk 2
Click to expand...
Click to collapse
your responses got me on the right track, i think. I have a boot animation now.
definitely looked looks like an ICS brick. Ran Matt's razr utility 1.6 then flashed a stock rom. trying to boot instead of going to a black screen, so progress. when using utility 1.4 and then trying to flash, got a build.prop error indicating current build.prop was for version 4.0.3, so def ICS issue.
Thanks for the suggestions, dude. weren't exactly what got me working, but got me pointed in the right direction.

Related

HELP! is my RAZR Bricked? Dead?

Hello everyone....
Ill try to keep it short but specific.
I was on the 84 leak. Was going to sell my phone to a bud and i figured the best way to wipe everything was to actually do it from inside the Android OS, i went to Privacy... and factory reset...
Sigh... that seems to have blown it up.
Basically here's where im at. When i do POWER + volume keys I get the AP FASTBoot choices screen...
If i choose Normal Boot it goes to the Boot animation but then its STUCK there..
Also from the AP Fastboot screen I tried to choose recovery, then install the ICS that was on my SD card. I guess the 84 installer put that there... that got to the end but failed.
Either way, im not sure what to do here..
I tried to use the DROID UTILITY tool.. but i dont think thats for my situation.
Is there anything i can do? something that will fix this while im in fastboot?
Hello! I had the same issue yesterday.
I used the "Droid RAZR Utility" from from droidrzr.com and it helped, because it has the fastboot files to go right back to .181 which is the latest Gingerbread version, as far as I know (I JUST got my RAZR like two days ago so I am new to this).
http://www.droidrzr.com/index.php/topic/2248-droid-razr-utility-16-contains-612181-fastboot-files/
That is it right there. Let me know if that works for you!
Edit: I know you mentioned that you don't think it's the right tool, but it is, as far as I know. I used it when mine had the same issue. You just fastboot/flash to .181 which is an option. Make sure you are in the AP mode as well.
i think you should flash the whole newest xml.zip files
Sent from my XT912 using XDA
ricky54326 said:
Hello! I had the same issue yesterday.
I used the "Droid RAZR Utility" from from droidrzr.com and it helped, because it has the fastboot files to go right back to .181 which is the latest Gingerbread version, as far as I know (I JUST got my RAZR like two days ago so I am new to this).
http://www.droidrzr.com/index.php/topic/2248-droid-razr-utility-16-contains-612181-fastboot-files/
That is it right there. Let me know if that works for you!
Edit: I know you mentioned that you don't think it's the right tool, but it is, as far as I know. I used it when mine had the same issue. You just fastboot/flash to .181 which is an option. Make sure you are in the AP mode as well.
Click to expand...
Click to collapse
.84 leak CANNOT be fastbooted back to .181, it can only move forward, there's a thread on here somewhere for getting ics leaks back on the update path, maybe that can atleast get you to a newer leak and possibly help.
daniel644 said:
.84 leak CANNOT be fastbooted back to .181, it can only move forward, there's a thread on here somewhere for getting ics leaks back on the update path, maybe that can atleast get you to a newer leak and possibly help.
Click to expand...
Click to collapse
Can anyone tell me where this information is at?
I figured the same thing.. i saw countless posts of people saying i CAN'T go back... that's why i figured the DROID Ulity would not work for me because i'm on 84..
So i was thinking.. is there a way that i can FLASH either 84 back on top of itself, or a newer version WHILE i'm in AP Fastboot? would that fix it? i would need to do it from Windows while USB is plugged in.. but i dont know of any tools that would do this.
i've got the razr...obvously.. i did a brain fart, and tried to use p3 bionic boot logo changer.. someone i talked to said they said it should b fine.. i went to change the battery logo, and got stuck in a book lock... i've flashed it like 3 or 4 times.. i've used the droid razr tools to flash it.. still no sucess.. i pulled the back off... and put it back on, i'm tempted to just call verizon and say it effed up.. but would they notice that i pulled the back off? what do i do....?! please help meee!!!!
nvm... i got it.. i flashed it again.. then used the razr tools and it worked....

Recovering from a softbrick.

Hello Guys,
Earlier today I decided it'd be a good idea to act like an idiot and flash a ICS rom over top my gingerbread install on my RAZR. It booted, but it'd crash every minute or so. Since then, I've been struggling with it. I couldnt get any other roms to flash, so I ended up trying to use fastboot to go back to stock. First up, using RSDLite5.6 and "VRZ_XT912_6.5.1-167_DHD-14_M2-5_CFC_1FF_01.xml.zip", I had an error about "OEM" somethign something- I got around that by removing the 2 lines referencing the OEM in the xml. With the same file, trying again, I got to where it would flash webtop and received errors. Lost, I kept looking- but at this point, my battery is almost dead. I found an article about flashing with a low battery using EternityProject's FastBoot. I've got that to go through successfully 100%- as you can see in the following screenshot. My phone now takes all of the data and writes it properly, reboots on the command, but just sits at the motorola logo.
Any advice? At this point i've actually tried 3-4 different "stock" fastboot files and both RSDLite5.6 and the eternityproject's fastboot flashme. Nothing.
hxxp://i.imgur.com/sr8AL.png <- replace xx's
Thanks guys.
Try going into stock recovery via the fastboot menu and do a data+cache wipe. If not make sure you are using the correct fastboot for your phone. Also I believe there are certain ICS leaks that cannot be downgraded from so you should look into which one you flashed and if/how there is a way to downgrade from it.

[Q] Do I have a brick?

Please I need answers to this issue, not people blaming me for being such a noob. I reprogrammed a Verizon Droid Razr for my colleague here in Nigeria, we both work for a CDMA network. The phone was fine, voice, text and data working until yesterday he told me the phone lost network. I asked him what happened before then and he told me he did an update (the ICS update), so everything went back to Verizon defaults and I needed to reprogram again. I got to reprogram it today but there was no data so I figured I would go back to GB 6.12.181 which the phone was on before the update. I chose DroidRAZR Utility 1.6 which I have on my laptop to do the job. After this my woes began. The phone now stops at the Motorola logo and after that goes blank. I tried again but it was the same response, and I discovered that the recovery changed too, and where I should hit both volume buttons to get the option to wipe all I see is automatic update inside recovery. I tried to remove the sdcard, but I guess the update file he received is in the internal storage. How can I get the phone working again, whether on ICS or GB, whichever would work. Or do we have a total brick? Please I need urgent answers. Thank you all.
Pls people, Help Me!
After Upgrading to ICS you CANNOT downgrade back to 2.3 again, part of ICS does NOT allow downgrading, if its CDMA and you can get to bootstrap you could flash the ROM again, use the sdcard in another device to copy the rom, but it MUST be ICS you CANNOT install GB anymore
lashton said:
After Upgrading to ICS you CANNOT downgrade back to 2.3 again, part of ICS does NOT allow downgrading, if its CDMA and you can get to bootstrap you could flash the ROM again, use the sdcard in another device to copy the rom, but it MUST be ICS you CANNOT install GB anymore
Click to expand...
Click to collapse
Thanks for your reply lashton. Please can you point me to a guide on how I can restore the phone to ICS. It is stuck on Invalid Flash Mode now and the battery is low, but I want to make a factory cable to use tomorrow and see if I can get the phone working again. I just need to know this is possible to restore to ICS.
Thanks.
What you have is soft brick. And yes you will be able to go back to ics but now gingerbread. Look online there are plenty of people that have soft bricked their phones thinking they could just go back to GB. Lol including me. Happy digging! =)
Sent from my DROID RAZR using xda app-developers app
Chuckleb0ne said:
What you have is soft brick. And yes you will be able to go back to ics but now gingerbread. Look online there are plenty of people that have soft bricked their phones thinking they could just go back to GB. Lol including me. Happy digging! =)
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
Please dear sir Chuckleb0ne, kindly guide me on how to do this since you have experienced it before. I have only till tomorrow to get this working as the phone has my friend's official company line on it, he must be able to use it for calls tomorrow. Down on my knees, tears streaming down my eyes... pleading for help...
OK. I managed to construct a factory cable and it supplied power to the phone, so far so good. I tried to use Droid Utility 1.7 to unbrick (option 2) but it didn't work, I mean the fastboot flash went through but I still cannot go further than the Invalid Flash Mode screen, no matter what. I can't even go into recovery. That's a major issue, I think. If I could get into recovery I could sideload the ICS zip I copied on the sdcard with the Utility tool. I next tried option 1, which is Prepare for sideloading ICS on any GB. It didn't work either. Please people, what next before I go crazy. We do not have Verizon here so their support is out of the question, or even returning the phone. I must fix this, with your help, because I have run out of ideas here. Help needed!
Try to boot through BP Tools. The phone must be unplugged. If you can reboot that way then just rewrite the boot .img, I want to say its option 9? Kinda sounds like what happened with my phone, but after I saw the dead android with the door open I believe I could still get into stock recovery and side load .211.
Guys, I got it back on. I used DroidRazr Utility 1.6, 1.7 and this file - Blur_Version.6.12.181.XT912.Verizon.en.US.zip, all three in combination. the blur file on my sdcard, fastboot restore to 181 with Utility 1.6, move into recovery, wipe data and cache, fastboot 211 boot.img from Utility 1.7, back to recovery, flash the blur file on sdcard... ladies and gentlemen, we have a working Droid RAZR on ICS 211. Happy mode activated...
Nice job ezeuba! I'm trying to find a way to get my RAZR back to GB because I HATE ICS. I've been using it for 2 days and I want to smash my phone. I keep finding people saying that it is not possible, although I have found 1 or 2 references stating that it may be possible but is very risky. I am willing to take any risk at this point as my phone is pretty much useless to me now anyway and it is at very high risk of being utterly destroyed. It amazes me how fast you can go from love to hate with a device. This fiasco reminds me of the day I "upgraded" from Windows XP to Vista. At least Microsoft left me the option to go back...
Question: When you did "fastboot restore to 181 with Utility 1.6", were you back to a working GB 181? Were you forced to move "up" to ICS or was it your choice? Thanks in advance for any information!
See! Once you do a little digging you come up with a solution. And now you probably feel incredible for doing it yourself.
Sent from my DROID RAZR using xda app-developers app
emsjo said:
Nice job ezeuba! I'm trying to find a way to get my RAZR back to GB because I HATE ICS. I've been using it for 2 days and I want to smash my phone. I keep finding people saying that it is not possible, although I have found 1 or 2 references stating that it may be possible but is very risky. I am willing to take any risk at this point as my phone is pretty much useless to me now anyway and it is at very high risk of being utterly destroyed. It amazes me how fast you can go from love to hate with a device. This fiasco reminds me of the day I "upgraded" from Windows XP to Vista. At least Microsoft left me the option to go back...
Question: When you did "fastboot restore to 181 with Utility 1.6", were you back to a working GB 181? Were you forced to move "up" to ICS or was it your choice? Thanks in advance for any information!
Click to expand...
Click to collapse
To answer your question first, no I didn't have a choice to stay on Gb or move up to ICS. I only did fastboot to 181 with Utility 1.6 in order for the phone to even boot up to recovery. Prior to that I only had "Invalid Flash Mode" error, no recovery, nothing. So, after fastbooting 181 I got to recovery, wiped data and cache, went back to Utility, 1.7 this time, and flashed boot.img for 211, then went back into recovery and sideloaded the downloaded 211 update file on my sdcard. After that could I get full boot to ICS on the phone. No need dreaming of reverting back to GB, it's not possible, at least for now with a locked bootloader.
Chuckleb0ne said:
See! Once you do a little digging you come up with a solution. And now you probably feel incredible for doing it yourself.
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
You are right. Nothing a bit of research would not solve, if you are really determined to get it to work. It was your assurance that it was certain to work that fired me up. I was afraid the phone was dead and about to be buried.
Thanks.
Thanks ezeuba! Fortunately ICS is starting to grow on me. I was able to load the old Gmail app which was my main issue and find some other workarounds for various other issues.

Leave it to me to prove a guide wrong that is not supposed to go wrong.

I upgraded my Razr to the early ICS release months ago. I did lose some features that I had came to love in gingerbread. The guide I used said that at the time it unable to be reverted back, so I just lived with it.
I used my son's Razr that used the OTA upgrade, and it had the other features working correctly, so I was wanting to go to the newest version.
I followed the guide http://forum.xda-developers.com/showthread.php?t=1735935 and got the "Preflash validation failure" on a couple of lines and an unable to find cdrom error during step 5.
Now it shows the dual core logo, and goes no-where else. I can see that the screen is on if I turn the lights off, but I am not able to get anywhere. I have also read the atrix forum http://forum.xda-developers.com/showthread.php?t=1504323 about the errors. This site is becoming so massive that things are getting hard to find. I also followed some other suggestions on other sites, but still nothing.
There are so many people here saying that it was fixed in other ways, but I cannot tell which are considered out of date, and which I should try.
I do not currently care If I go to the newest version, or go to gingerbread and then accept the OTA from Verizon.
Please help.
Thanks for any help in advance.
Liquidd
Just fastboot to .211 then install .215 if you want. Done.
liquidd said:
I upgraded my Razr to the early ICS release months ago. I did lose some features that I had came to love in gingerbread. The guide I used said that at the time it unable to be reverted back, so I just lived with it.
I used my son's Razr that used the OTA upgrade, and it had the other features working correctly, so I was wanting to go to the newest version.
I followed the guide http://forum.xda-developers.com/showthread.php?t=1735935 and got the "Preflash validation failure" on a couple of lines and an unable to find cdrom error during step 5.
Now it shows the dual core logo, and goes no-where else. I can see that the screen is on if I turn the lights off, but I am not able to get anywhere. I have also read the atrix forum http://forum.xda-developers.com/showthread.php?t=1504323 about the errors. This site is becoming so massive that things are getting hard to find. I also followed some other suggestions on other sites, but still nothing.
There are so many people here saying that it was fixed in other ways, but I cannot tell which are considered out of date, and which I should try.
I do not currently care If I go to the newest version, or go to gingerbread and then accept the OTA from Verizon.
Please help.
Thanks for any help in advance.
Liquidd
Click to expand...
Click to collapse
im so sorry to see my guide didnt work for you ,
your actually the first one ive had say anything lolz
just use this http://crackflasher.com/dev/mattlgroff/XT912.Verizon.en.US/DroidRAZRUtility/DroidRazrUtility1.8.zip and FastBoot Back to .211 then go where every you need from there
Linux215 said:
im so sorry to see my guide didnt work for you ,
your actually the first one ive had say anything lolz
just use this http://crackflasher.com/dev/mattlgroff/XT912.Verizon.en.US/DroidRAZRUtility/DroidRazrUtility1.8.zip and FastBoot Back to .211 then go where every you need from there
Click to expand...
Click to collapse
That worked. THANK YOU so very much. I was worried that I might have a brick for a while.
What do you consider the easiest way to flash a rom like one of these? http://forum.xda-developers.com/showthread.php?t=1518519 I do like the verizon stock, I just hate the verizon apps being forced into my rom.
I do not mind reading and following directions if you can provide link I would be thankful, I am just so unsure with so many different people saying different things here and other sites.
I appreciate your help.
Thanks, Liquidd.
Im at work right now but when i get home ill right up a guide for you
Sent from my DROID RAZR using xda premium
I too like the stock version. What I did and found it works pretty good is use matts utility to root it. I think there's a specific version for .211 and one for. 215. Then get titanium backup and freeze all the bloat ware apps you don't want running. If you do someday want them jut unfreeze them, that easy.
From how I understand it, is freezing them pretty much disables them from starting and ever running, pretty much like they aren't even installed on there. This method has worked great for me and maybe saves battery because your phone never even starts them in the background. Also when there's an OTA I think it checks for certain VZW apps and if they're not installed it won't take the OTA. with TI backup you can just unfreeze them and take the OTA. Hope this helps.
Sent from my DROID RAZR using xda app-developers app
I don't like to mess with the phone with leaks and custom roms.. So i use tibu to freeze things i don't use.
Remember, the key weird us freeze, nit delete or uninstall.. Or u will have hell of u need to update future ota..
Sent from my ICS Razr XT910
Root, install safestrap 2.0, open app and install recovery, reboot phone, when greeted by new recovery prompt press menu button, in recovery create a backup, scroll down and toggle safe system (enable safe system aka dual boot from sd card), format system, wipe data and cache, install the rom of your choice and enjoy!
If you ever want to run stock rom again, just toggle safe system again from recovery (disable it)...phone will boot phone rom again.
Sent from my DROID RAZR using Tapatalk 2
Thanks for your help everyone. I appreciate everything.
Questions belong in Q&A

Need Help, URGENT! I Screwed Up :/

Ok, so here is my story. i was running stock 2.3.6 on my razr, i decided to get CM9 on it. after flashing the phone got bricked and wouldn't boot. then i tried RSD and it showed stuff like "Invalid OTV" . i left my phone for a few days after that. After I returned, the battery was dead, so I charged it by connecting a stripped usb cable to the battery leads. now when I try to flash it gives me the same error, "Invalid OTV" and stuff like that
PLEASE HELP, I DONT KNOW WHAT TO DO, (i have teh GSM razr)
Wrong place,ask in general topics in the razr forums.
RSD one of the ICS SBF that maches your area.
Here is some topics with the same problem...
http://forum.xda-developers.com/showthread.php?t=1735640
http://forum.xda-developers.com/showthread.php?t=1730848
http://forum.xda-developers.com/showthread.php?t=1524011
DanielMod said:
Wrong place,ask in general topics in the razr forums.
RSD one of the ICS SBF that maches your area.
Click to expand...
Click to collapse
iT SHOWS ME THE SAME THING. I THINK THE PROBLEM IS THAT, I NEEDED TO BE ON Isc TO GET cm( BUT I TRIED TO FLASH DIRECTLY FROM gb
asim2202 said:
iT SHOWS ME THE SAME THING. I THINK THE PROBLEM IS THAT, I NEEDED TO BE ON Isc TO GET cm( BUT I TRIED TO FLASH DIRECTLY FROM gb
Click to expand...
Click to collapse
First, calm down. We will try to help you as much as we can.
Second, if you are sure your system didn't go to ICS and is still on GB, you need to get the safeboot files of GB (easily available if you search)
Third, here is a video tutorial to get you a little on track. He is talking about a CDMA RAZR. You havent mentioned what RaZr you have XT910 or 912. So, just make sure you get the right safeboot files.
http://www.youtube.com/watch?v=WBySMO8n1r4
All the best.
Edit: I also found this:
http://www.youtube.com/watch?v=empzWci0snw
Haven't seen it myself, but may be it will help you:

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