SGS3 Wifi issue - Galaxy S III Q&A, Help & Troubleshooting

Hi,
got my SGS3 today and started playing with it. I started downloading my apps and during this the wifi dropped connection 3 times. It connected again within seconds, but this is not good.
The distance from my router was around 3 meter. My SGS1 never dropped connection.......
Any idea's?

I also have problems with wifi:
It connects normally but after tens of seconds the connection is dead. Android says still it's connected, but it simply doesn't work.. I have no sim installed atm because I have only an oldskool sim and not a micro sim. Tomorrow I will get a microsim at the vf shop and test again..

I had issues like those aswell today using my Adam but only with wireless. Weird ?

Probably your router problem? I'm sure reviewers would have identified that issue as well. Can't wait to get mine though, hopefully mine don't have the same problem

Htc hero, sgs 2 and three notebooks are working fine. Tried different router configs.. Nothing helped. Today i receive a 2nd sgs 3, so I will put it on the test..

LeviathanPT said:
I had issues like those aswell today using my Adam but only with wireless. Weird ?
Click to expand...
Click to collapse
Haha wtf! !! Your name man lmao. Do you watch supernaturals?
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

I have a similar issue, the status bar shows wifi is fine (the arrows are blinking) but no actual data on the phone. Checked on my tf201 on the same network and its working fine.
This has happened twice now and only restarting the phone fixes the issue.

I have downloaded over 2 Gb with my SG S3 over Wifi at home and at work. No issues, and it´s super fast, even beating my XOOM.
I have a Dlink 625 at home and at work we have a Cisco something.
However had a different problem where the phone just restarts when dialing a number, and then it boot looped on the logo for about 5 times before starting up. scary .

varun124 said:
I have a similar issue, the status bar shows wifi is fine (the arrows are blinking) but no actual data on the phone. Checked on my tf201 on the same network and its working fine.
This has happened twice now and only restarting the phone fixes the issue.
Click to expand...
Click to collapse
This is the same problem I was talking about, but rebooting does not work for me..

Mine seemed to behave a little like this to start with also - I changed the Wifi Frequency Band (Settings-WiFi-Advanced) to 2.4ghz only and its been rock solid since.

WhiteHartMart said:
Mine seemed to behave a little like this to start with also - I changed the Wifi Frequency Band (Settings-WiFi-Advanced) to 2.4ghz only and its been rock solid since.
Click to expand...
Click to collapse
Tried that also, it did work for maybe half a minute..

is the setting on the router set to 2.4ghz

10076757 said:
is the setting on the router set to 2.4ghz
Click to expand...
Click to collapse
Yes, it is in b+g+n mixed mode and is saying 2.4ghz. As a matter of fact I'm not able to chose another frequency (maybe because of the b and g). I can try to put it in b/g or g only mode.
I also read about that NFC's RF signals can interrupt the Wifi signal, so I will try also to disable the NFC option.

I tried another galaxy s 3 with the same settings.. that one works well on my wifi network.. I think the wifi module is not working properly..

Do you have by coincidence a draytek router. I have the SGS3, and my sister has the SGS2. We both experience problems with wifi also here. I have several draytek routers, all giving problems.
It seems to become a bit more stable if you set the Channel width to just 20 MHz, in stead of 20/40MHz. And use WPA2 only, not a mix of WPA and WPA2.
These two changes made the connection a bit more stable for me, but i'm not 100% convinced yet.

mine doesnt hv any issue with wifi, but for my cell signal, it changes between 3g <> h <> h+ alll the time, anyone too?

Darkjamzi said:
Hi,
got my SGS3 today and started playing with it. I started downloading my apps and during this the wifi dropped connection 3 times. It connected again within seconds, but this is not good.
The distance from my router was around 3 meter. My SGS1 never dropped connection.......
Any idea's?
Click to expand...
Click to collapse
I posted a solution for this in the known issues thread but I thought I'd repost here in case you missed it.
I was having similar problems but found that if I disabled the Wifi Power Save Mode I was back to blazingly fast speeds and no dropped connections.
I had to go into Service Mode (dialling *#0011#) and hitting Menu => Wifi and turning off the option for power save mode.
Give it a try. It fixed a couple of other guys problems as well.

Am giving this a go will report back.

That worked but battery drainer . Have put it back on and set wifi to off when screen off. That has helped loads.

Worked for me too, and trip really is unnecessarily complicated and hidden to get something that should be working out the box.

Related

[Q] Wifi roaming not working

Can anybody confirm, that wifi (wlan) roaming, between different access points on the same SSID network and different channels, is working?
I have at home 2 access point (one is on channel 1 and another is on channel 6) and my SGS2 wouldn't switch from one AP to another when I walk in the house. My son has SGS1 and wifi roaming works for him. Before I had Nokia N95 and I had no problems with wifi roaming. The same thing, when I'm at work. We have 3 AP's (all three Cisco) in the house and switching between them doesn't work. In order to switch between AP's I toggle WiFi off then back on again.
I went from KE2 to KE7, now I'm on Litening ROM 1.5, but it's all the same.
I tried everything, I can think off (set AP/router to b/g/n, only b, only g, only n, set different channels, set different security,...tried also flashing different modems on the phone...) but for me wifi roaming is not working...
Any ideas?
Anybody?
Nobody? Realy?
That's realy strange...
Nobody?
I really can't believe.... almost 90 views and no answer...
I'm I the only one with this problem?
While you are moving round your house do you lose connection, i think that your phone will be connected to the strongest signal.
mine loses signal when i leave home and auto picks up an usecured signal down the road.
I don't quite understand, what you mean...
When I walk in my house from basement to the top floor, my SGS2 is always connected to the router in the basement. When I come to the 2nd floor, where I have another Access point, it should switch to that AP, but it wouldn't. Instead, it's still connected to the router in the basement, which (in the Wifi Analyzer) shows -90 db (and the AP on the 2nd floor shows -30). When I switch off Wifi on my SGS2 and then back on, then it will connect to the AP in the 2nd floor. But then, when I walk back, down to the basement, it stays connected to the AP on the 2nd floor, even when I stand next to the router in the basement and Wifi Analyzer shows -28 db on the router.
I can confirm that wifi roaming is not working (at least for me). The phone stays connected to the same old AP all the time even with really poor signal quality.
Unless it loses the connection it doesn't connect to the best AP available.
Tried it on several ROMs (multiple stock roms and now I am on Cognition 1.20), same behaviour every time.
Exactly the same with my SGS2.
I also tried several ROM's, from original KE7 to latest KG3, now I'm on Lite'ning 3.2, and it doesn't work...
That's really strange...
Exact same issue here. Tried three different stock ROMs and a couple of modified ROMs and no change.
I'm even running Cyanogenmod now and the problem persists! How does that work? Does Cyanogen use the Samsung source-code for the Wifi driver?
It's really pissing me off. I basically cant use Wifi on the end of the house I use it most in without cycling the Wifi on/off switch as I pass a different AP on my way into the house to get there!
The most strangest thing is, that nothing can be found on the web about this issue (only one on code.google.com)...
And also here, on XDA, millions of posts, but nothing about wifi roaming...
Are people not using more then one AP/router?
zxcslo said:
The most strangest thing is, that nothing can be found on the web about this issue (only one on code.google.com)...
And also here, on XDA, millions of posts, but nothing about wifi roaming...
Are people not using more then one AP/router?
Click to expand...
Click to collapse
Yes, I am sure most people use one AP/router - that is why you are not seeing too many responses. The source code is from the samsung source drop, the drivers were written by broadcom. We at teamhacksung have not modified them for CM7, so the behavior would be the same across all ROMs that are using the drivers unmodified.
So, that means, we are stuck with this, until Samsung fix it?
I still can't believe, that the best phone on the world (at the moment... ) has such a flaw...
What about trying driver for Wifi from SGS1? On SGS1 wifi roaming works beautiful (my son has one and he is laughing at me all the time ).
Is there much difference between SGS1 and SGS2 in the wifi handling?
Wow - this is an annoying issue to have. Yup, i have 2 routers too, and it really sux to be in an 'overlapping' zone and see the SGS2 connect to the router that is further away.
Is there nothing that can be done about this?
MorRoquen said:
Wow - this is an annoying issue to have. Yup, i have 2 routers too, and it really sux to be in an 'overlapping' zone and see the SGS2 connect to the router that is further away.
Is there nothing that can be done about this?
Click to expand...
Click to collapse
I'm very pis..... angry, when I'm in my room/office, and see, that my phone is connected to the AP, which is in my son's room, two floors above me... and I'm sitting 1m away from router...
Yesterday I tried in my office with 3 AP's with my friend's SGS2 with original stock ROM KE2 (he didn't change nothing on the phone).
Result:....... the same as with my SGS2.... wifi roaming not working....
Any news about wifi roaming?
How annoying!
I'm having similar problems at work.
At home connectivity's fine with just 1 AP. Here at work there are about 10 Cisco APs. Every now and then I have to turn WiFi off and on again and I use the original stock rom.
I have exactly the same problem, it always connects to the same AP, not the one with the better signal... very annoying! How difficult is it to fix that?
Morghus85 said:
I have exactly the same problem, it always connects to the same AP, not the one with the better signal... very annoying! How difficult is it to fix that?
Click to expand...
Click to collapse
Which channel does this AP have?

[Q] Wifi dropping even when it shows it's connected (w/ Video)

I've had two Galaxy S II phones now, and I've had the same problem with both devices. The phone's wifi is great -- when it works. Although I noticed that the death grip lowers the wifi signal bar, I can still browse the internet and download apps just fine.
The problem is that, at times, the phone will show wifi connectivity and yet, I can't browse the internet or access the App Store. I'll have to shut off the wifi multiple times and even this doesn't work 100% of the time. Shutting off the phone and turning it back on works 100% of the time.
Since this has happened to two phones, I'm beginning to question whether I have an issue with the wireless router because I have not come across this as a prevalent issue. At the same time, my laptop and a family member's iphone doesn't have the same issue.
Anyone else having this problem? Or have suggestion for fixing the problem?
Thanks
Here is me showing the problem on video:
My roommate and I both have the Galaxy SII and he constantly has problems connecting to our wifi. The only difference in our phones is his is rooted and mine is not. I plan on rooting my one of these days but would like to fix the other issues I am having first.
Mine isn't rooted, but it still has the connectivity problem.
EDIT:
I may have found the the solution. Probably unique to my situation, but what I did was disable WPS on my router. It's a medialink router and I thought I had disabled it (per instruction) but it was on. Perhaps that was the issue. So far, no problem.
EDIT:
Nope, the wifi has dropped again. By dropped, I don't mean it drops in the middle of browsing. It seems to drop after I've stopped using the phone for a while. I've already checked to see that the phone is to never turn off the wifi when the display is off/sleep.
Arghhh
same exact problem.
wifi on moto surfboard sbg6580
did the static ip fix continue to work?
Any phone is the same.
Sent from my SAMSUNG-SGH-I777 using xda premium
Don't have any issue with wi-fi , mine is rooted on stock rom
i have no issues with wifi on my sgs2, i have wifi on 24/7, and on wifi proabably 50% of the time. it connects and disconnects when supposed to, picks up on cell data and drops when its supposed to..
fwiw, my GF has an iphone 4, she had problems connecting to the HOME wifi, but no where else, i updated the firmware on the router, same problem, i swapped out the router for a spare a friend had, and setup a second access point on the same network, just called it the same SSID but put a "2" after it.
her connectivity problems went away, immediatly she noticed a difference and has never complained of a drop since...
try different encryption methods, if you're using wep, try wpa, try a few different things.
also try a firmware update, you might lose your settings during a firmware update, but there is usually a backup/restore option you can use. backup your settings before flash, then restore after. if you have access, for at least testing purposes, hook up another router and use it to connect to and see if the same problems persist.
No problems at all connecting to a WHR-G54S running Tomato.
The Moto Surfboards are known to be flaky.
I had the same problem. after getting another one I found out that if I didn't download so many apps at one time the problem mostly stopped and after running a couple weeks, I haven't had the problem with connection since. I'm not sure it will help, but I did a factory data reset and reinstalled the apps one our two at a time (it's frustrating, I know).
Sent from my SAMSUNG-SGH-I777 using XDA App

[Q] New Lead and Wifi Dropping like crazy

My wifi connection is dropping within seconds of connection. The phone switches to 3g, wifi turns back on and connects again for a few seconds, drops then kicks back onto 3g.
Ive had this issue on multiple roms, so I am relating it to something similar to RezRom and CleanRom or to the leak itself.
Anybody have ANY ideas?
Update: seems that after the firmware update, my router and phone did not like each other. I was able to tweak my router quite a bit and it appears that the dropping connection issue is resolved.
ih8mydroid said:
My wifi connection is dropping within seconds of connection. The phone switches to 3g, wifi turns back on and connects again for a few seconds, drops then kicks back onto 3g.
Ive had this issue on multiple roms, so I am relating it to something similar to RezRom and CleanRom or to the leak itself.
Anybody have ANY ideas?
Update: seems that after the firmware update, my router and phone did not like each other. I was able to tweak my router quite a bit and it appears that the dropping connection issue is resolved.
Click to expand...
Click to collapse
It is a wireless N router? I do believe I read that our phones are having issues when on the 5Ghz band.
mjones73 said:
It is a wireless N router? I do believe I read that our phones are having issues when on the 5Ghz band.
Click to expand...
Click to collapse
The phone does not have 5GHz abilities, but regular 2.4Ghz N is supported.
Via Rezound using XDA Premium
EDIT: Take that back, however it doesn't see any of my 5Ghz access points here at all.
I have a wireless N router at home with no problems. It is on the 2.4ghz band though. I think.
ih8mydroid said:
Update: seems that after the firmware update, my router and phone did not like each other. I was able to tweak my router quite a bit and it appears that the dropping connection issue is resolved.
Click to expand...
Click to collapse
What settings did you wind up changing? I have a similar issue with my phone and one of my routers.
destro158 said:
What settings did you wind up changing? I have a similar issue with my phone and one of my routers.
Click to expand...
Click to collapse
Ditto. My wi-fi is dropping intermittently. If I toggle it off and back on, it starts working again.
What router tweaks did you do or phone tweaks?
My rezound picks up N 5ghz just fine.
Sent from my ADR6425LVW using xda premium
I'm having the same problem. However, mine doesn't drop out within seconds, it'll probably be good for a couple hours then I'll notice it's trying to sync with my Exchange server for a while, and will eventually time out and then I lose all internet connectivity until I turn wifi off and back on again. This happens on multiple wifi networks, including wireless-N and non wireless-N.
I do also see that the 3g icon will come and go every few seconds when connected to wifi. Anyone know if this is just a bug with the new ICS leak or is there some kind of fix floating around?
dynofrk666 said:
I'm having the same problem. However, mine doesn't drop out within seconds, it'll probably be good for a couple hours then I'll notice it's trying to sync with my Exchange server for a while, and will eventually time out and then I lose all internet connectivity until I turn wifi off and back on again. This happens on multiple wifi networks, including wireless-N and non wireless-N.
I do also see that the 3g icon will come and go every few seconds when connected to wifi. Anyone know if this is just a bug with the new ICS leak or is there some kind of fix floating around?
Click to expand...
Click to collapse
I am unlocked and rooted but I am running the stock ROM and mine does exactly what yours is doing. I don't actually know if this happens outside of my house since I'm generally using 3/4G then.
I have a thread on this in the question section but no answers yet.
killahrey said:
My rezound picks up N 5ghz just fine.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
This is true. The rezound does seem to have 5ghz capability. However my POS netgear doesnt get the same distance on 5ghz as 2.4ghz.
As far as what I did was actually reset my router and update firmware. This seems to have fixed the issue for now. I only started having this issue with the updated leak and it was happening on all roms and even stock. Reinstalling a ROM would fix it for about 2 to 3 minutes then it was back to switching between both data and wifi.
My phone burned up the battery in a matter of an hour and half as it was constantly going from wifi to 3g.
My phone does the same thing!! I think it happpened when I flashed the new leak zip without re locking vootkoader. In hoping that official ics will fix it
Sent from my ADR6425LVW using Tapatalk
Just curious if anyone found a solid solution to the Wifi problem that we seem to be experiencing with the new leak? I tried the suggestion of disabling auto wifi in the dock mode but that didn't seem to fix it for me. I guess I'm just trying to see if this is widespread, or if it's only affecting certain people in different scenarios. It doesn't seem to be getting as much attention as the overheating/battery life issues that others are reporting.
So far I've tried connecting to multiple networks with different security types (open, wpa, wpa2, wep) all seem to the have the same result of showing that wifi is connected, works for a couple of hours, then will lose wifi connectivity, even though the wifi indicator is showing that it's connected. I've done everything i can think of other than re-flashing the ICS leak. I've also never unlocked my phone, just installed the update per the original instructions on Android Police.

[Q] "Authorization Error" Wifi Rejecting Password

I have searched all over and I don't find an answer, if I'm missing a thread please just point me in the right direction.
My home wifi has been working with my Note just fine since I got the phone (cue ominous music) up until yesterday. Last night, it started asking me for a password (which was weird, because it hadn't since I first got the phone and set the connection up), and I put the password in, but it kept saying "authorization error." I am really frustrated, I rebooted the phone, the router, removed the home wifi connection (the "forget" button) and reinput it -- I even booted into "safe" mode to make sure it wasn't some app -- no joy. It's a very simple linksys router, WPA/WPA2 security, all the other tablets/computers/phones in the house work just fine (tablets/other phone Android, laptops Windows.) And my Note was working just fine until last night -- no recent software install or update, it was seemingly just random. It's a stock Verizon Note, I haven't even bothered to root since it does everything I want.
Here's the kicker: I connect to OTHER public networks just fine. I connected to my work and McDonald's wifi this morning, no problems.
What could be wrong? I really need to be able to use my wifi at home, I don't see anything in Google or on the boards about this. I am hoping my search-fu is weak and someone knows what is up with this.
restore defaults on your router, then setup a new password.
Hope this Helps....
MaureenMun said:
I have searched all over and I don't find an answer, if I'm missing a thread please just point me in the right direction.
My home wifi has been working with my Note just fine since I got the phone (cue ominous music) up until yesterday. Last night, it started asking me for a password (which was weird, because it hadn't since I first got the phone and set the connection up), and I put the password in, but it kept saying "authorization error." I am really frustrated, I rebooted the phone, the router, removed the home wifi connection (the "forget" button) and reinput it -- I even booted into "safe" mode to make sure it wasn't some app -- no joy. It's a very simple linksys router, WPA/WPA2 security, all the other tablets/computers/phones in the house work just fine (tablets/other phone Android, laptops Windows.) And my Note was working just fine until last night -- no recent software install or update, it was seemingly just random. It's a stock Verizon Note, I haven't even bothered to root since it does everything I want.
Here's the kicker: I connect to OTHER public networks just fine. I connected to my work and McDonald's wifi this morning, no problems.
What could be wrong? I really need to be able to use my wifi at home, I don't see anything in Google or on the boards about this. I am hoping my search-fu is weak and someone knows what is up with this.
Click to expand...
Click to collapse
I have been experiencing this problem for the past 4 days. I have owned my Note II since December 25, 2012 and it has been working on any WIFI AP ive tried. 4 days ago in the middle of the day, my phone started giving out "authorization error" and would not let me log in to my home WIFI. I have 4 computers, 3 smartphones and other devices all working perfectly in my home WIFI. My problem even occurred when connecting to open, unsecured WIFI AP also. Nothing seemed to work. I called Verizon and did all the steps leading up to factory reset. With no luck on any tricks or tips from them I called Samsung. They walked me through the same processes and everything, so I decided to do a factory reset. This did not fix anything. I still get "authorization error" and "wrong password" on any WIFI i try to connect to.
I found out yesterday if I stand within 5 feet of my WIFI router I can connect and browse the internet for a few minutes until it kicks me off and does the same old "authorization error". If I sign in to my WIFI within the 5 feet and walk away, it disconnects and again, gives me the error messages.
I called Verizon back and they are sending me a replacement phone.
TL;DR:
Try accessing your WIFI when you are right next to it.
If problems still persist, call your carrier.
I hope your phone isnt as busted as mine.
Argh, that's bad. At least my phone connected to open networks so I knew the hardware was ok -- I wiped the router and set it up again (per the suggestion in this thread) and I'm good for now. (Embarrassed I didn't think of that myself) Hope you have better luck with your replacement phone!
soaptylerdurden said:
I have been experiencing this problem for the past 4 days. I have owned my Note II since December 25, 2012 and it has been working on any WIFI AP ive tried. 4 days ago in the middle of the day, my phone started giving out "authorization error" and would not let me log in to my home WIFI. I have 4 computers, 3 smartphones and other devices all working perfectly in my home WIFI. My problem even occurred when connecting to open, unsecured WIFI AP also. Nothing seemed to work. I called Verizon and did all the steps leading up to factory reset. With no luck on any tricks or tips from them I called Samsung. They walked me through the same processes and everything, so I decided to do a factory reset. This did not fix anything. I still get "authorization error" and "wrong password" on any WIFI i try to connect to.
I found out yesterday if I stand within 5 feet of my WIFI router I can connect and browse the internet for a few minutes until it kicks me off and does the same old "authorization error". If I sign in to my WIFI within the 5 feet and walk away, it disconnects and again, gives me the error messages.
I called Verizon back and they are sending me a replacement phone.
TL;DR:
Try accessing your WIFI when you are right next to it.
If problems still persist, call your carrier.
I hope your phone isnt as busted as mine.
Click to expand...
Click to collapse
Ok............ wow you have me 100% nervous now. I've been experiencing this issue ever since I unlocked, rooted and ROM'd my Note 2 back in the middle of December, and I experience the problem with only my Wireless-N SSID on my router. I can connect to the Wireless-G band just fine but the N one gives me this error no matter whether it's open or not. I seriously hope this isn't an issue of broken hardware..............
I figured this was worth mentioning. I have 3 Note 2's in my household, 2 of them are running Beans Build 5 and Perseus kernel overclocked and the other phone is totally stock.
All 3 phones have the exact same issue of connecting to the 802.11 N band on my router. They connect to the G band just fine. I think this rules out any worries about it being a lemon issue. Most definitely is a Samsung software issue that's been happening to multiple models going back a few years. Here's a google search of this issue using non-phone specific parameters. Notice how ALL phone specific forums point to a Samsung device.
I have a bad feeling that this is not something that will be getting resolved any time soon.
Edit:
The plot thickens. I have performed some tests on my router to see if I could get my phone to connect. Well here's my results:
5Ghz band = Wireless-N Only = Authentication error occurred
5Ghz band = Wireless-A/N Mixed = Connects instantly
2.4Ghz band = Wireless-N Only = Authentication error occurred
2.4Ghz band = Wireless-G Only = Connects instantly
The problem is clear. It's Wireless-N. I can connect just fine at Wireless-A speeds (54mbps max signal) and everything up to Wireless-G, independent of frequency, but as soon as I try to force Wireless-N onto my phone, it craps out and fails to authenticate. This happens regardless of whether I have the network encrypted or not.
And based upon my google search I have linked to in this post, I doubt this is something we can expect to be fixed anytime soon. Oh yeah and for the record, when I have my router set to Wireless-N only mode, I was able to connect instantly without error on my crappy old HTC Thunderbolt running a hacked together AOSP 4.0.3 ROM.
Yep............... GG Samsung
wireless n has been a unreliable joke since it was released...my favorite routers are the linksys wrt-54gl running linux dd-wrt firmware. one of the most affordable rock solid routers built. its only g band but most people do not need anything faster for home use. heck most of us cant afford the t1 type connection speed to utilize n band anyway.
Exact same problem as well...I'll have to try the Wireless N-only vs. Auto to see if that fixes it...
EDIT: Both wireless mode settings of 'N-only' and 'Auto' caused the problem. I had to set it to 'Legacy' in order to get the connection to stick without authentification errors. Have an ASUS RT-N66U router...
EDIT 2: Did the same thing on my Cisco E3000 and it worked as well.
Really looks like a Sansung wifi bug on the Note 2....
vortmax said:
Really looks like a Sansung wifi bug on the Note 2....
Click to expand...
Click to collapse
It's not Samsung. There have been issues with myriad devices and wireless N pretty much the whole time it's been around. Android OS or the the N standard-- I personally know people with other manufacturers hardware and the exact same issues. If it's an OS problem, you would think it would be fixed by now, but who knows, like was mentioned above, very few people need the bandwidth that wireless n can theoreticly provide.
Good Luck,
Jason
jacampb2 said:
It's not Samsung. There have been issues with myriad devices and wireless N pretty much the whole time it's been around. Android OS or the the N standard-- I personally know people with other manufacturers hardware and the exact same issues. If it's an OS problem, you would think it would be fixed by now, but who knows, like was mentioned above, very few people need the bandwidth that wireless n can theoreticly provide.
Good Luck,
Jason
Click to expand...
Click to collapse
It's definitely something specific with Samsung and the N2 since my cousin's G3 connects to the same router on 5GHz WirelessN/Auto with no issues at all. I think they have a bug to fix...
Can someone else perform a check with their Note 2 on a Wireless N only setting? It seems this is a bug that really need to be fixed.
vortmax said:
Can someone else perform a check with their Note 2 on a Wireless N only setting? It seems this is a bug that really need to be fixed.
Click to expand...
Click to collapse
Mines been working on N only since I got it. Rooted and running about 6 different ROMs.
Sent from my SCH-I605 using xda premium
I just had this issue come up when moving to an AOSP ROM this morning. I even nandroided to a previous ROM that had working WiFi and still not working. I restore defaults on my router and reset all my security settings. Still getting the same authentication error.
Sent from my SCH-I605 using xda app-developers app
For the people experiencing this issue, are you on 4.1.1 or 4.1.2?
vortmax said:
For the people experiencing this issue, are you on 4.1.1 or 4.1.2?
Click to expand...
Click to collapse
I have tried roms that were 4.1.1 and 4.1.2 with no luck.
Sent from my SCH-I605 using xda app-developers app
I am pretty much to the point of using Odin to go back to stock and see if that fixes it. I went back to stock rooted rom that was my first backup and the problem still carries over.
Sent from my SCH-I605 using xda app-developers app

"Internet connection is unstable" issue

OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced. Let me know if I should move this conversation into a different thread.
On my home wifi network, I am able to connect, but constantly receive the error "internet connection is unstable", and I cannot pull any data over wifi. I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That seemed to work on the road, but now that I'm at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a different thread.
Thanks!
Mine does the same thing from time to time but only on certain roms
Sent from my SM-N900V using XDA Premium HD app
yeah, I'd seen intermittent issues previously, but all of a sudden it stopped working at home entirely. Still connects to some other networks, although not all.
After seeing a bunch of posts on the Verizon forums (and just the general timing and behavior of the issue) it seemed like a software problem.
Verizon is actually cooperating, so I may just end up replacing this phone. Wondering if anyone else has seen wifi completely break like this.
This is the only thing I can not stand about my note
I have a Zyxel WAP3205 WIFI access point (Wireless G) that I use at both work and at home.
At home, I have Comcast Business Cable internet, and have absolutely no issues connecting to it. The WAP is connected to a Belkin N600 router, which is then connected to my cable modem (not sure of the model, shouldn't matter TBQH).
At work on the other hand, I have constant connection issues. Albeit, I don't get the 'connection is unstable' notification, but I get constant connect/disconnect problems. I also have almost no (most of the time I can't even send/receive text messages at my desk.....) phone signal (ie not even 1X). I'm not sure if that plays into it at all either. The company I work for uses Windstream for their ISP, and it's complete crap to be perfectly honest. Needless to say, it doesn't change the fact that I'm connecting to the internet through the same device (well, same model/firmware/etc...), and I'm having issues at 1 place and not at the other.
I might also add that my tablet (Nexus 7 2013 running CM11) doesn't seem to have these issues at all and works just fine via the WIFI.
That's about the only information that I can provide. I know my internet where I work is complete crap. I sometimes remote desktop back to my home server to browse the web and download files via that because it's actually faster. I'm not even kidding.
I have 2 routers at home and have experienced the same issue as well and none of my other devices have this problem
Sent from Rooted Note 3 (stock rom) Xposed framework
Verizon is shipping a replacement phone to me tomorrow, so I'll test this out and see if it makes a difference. I'm on the road until Thursday, so it'll be a few days before I can check on my home router.
The behavior on this issue just seems strange. It began intermittently, but then completely stopped working at my house (but still sometimes works elsewhere). Lots of people report intermittent issues, but a few seem completely broken. Not sure what to make of it, I'm just glad I was able to get a different device out of Verizon. We'll see if that actually fixes the problem.
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Harleydroid said:
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Click to expand...
Click to collapse
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
Click to expand...
Click to collapse
It happens on custom roms too.
I've asked a couple devs if they could remove it and they said it been like that in android for along time.But I never experienced it until my Note 3
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
Click to expand...
Click to collapse
Same here. Never happened on my Note2 but happens all the time on my Note3. I have two Linksys Routers at home for full house coverage and I can be in the next room and get that message. Just got it earlier. Same routers as I had with the N2 a few months ago. My Tablet, nor the Spouses HTC One Max have that issue and are connecting just fine, and stay connected.
I get this all the time. Got it on stock as well. Only really happens with my ghetto satellite Internet though lol
Sent from my SM-N900V using xda app-developers app
Has anyone with this issue installed AdBlock and/or an ad-blocking HOSTS file? I didn't start seeing this problem until I did both.
Whenever I see this message I can go into the speedtest.net app and pull a continuous 60mbits down, pretty much maxing my connection, and I never see any actual stability issues.
I think the system may have some connectivity test that's being interfered with but I haven't had time to go digging through the logs yet, so I wanted to see if anyone else had done what I did to trigger it first.
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
I'm on AT&T DSL... I was getting the notification ALL THE TIME while using the supplied (4 year old) AT&T 2Wire router and it would fail and freeze and disconnect and it was DRIVING ME NUTS... so i went out and got a brand new Netgear N300 router and problem is solved ... mostly
I'm still using the AT&T 2Wire as a modem... disabled it's internal wifi... ethernet cable to the Netgear. .. and BINGO!!! All my connection problems and data problems have gone away... i still get the unstable notification maybe once or twice a week but i figure that's a DSL thing... any little glitches in Internet availability will be detected by the device and displayed so that doesn't bother me at all.
It's almost like this phone does ping tests all the time and if one doesn't come back properly it throws the notification...
i was at a friends house the other day and was getting the notification constantly but was still able to watch YouTube videos and Netflix without much problem... so i did some speed tests on his wifi and his ping and upload were all over the place... His download speed was solid between 20 and 28 but his upload was never even close to normal and failed several times... and his ping was good on some and took forever on others... i also noticed Web pages would sometimes take forever to start loading ... Once they started loading they did so quickly but the start was painfully slow a lot of the time... This would indicate to me that the ping or upload connection has issues or maybe over congested on his iSP.
Anyway... hope this helps others iron things out
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
When I get the notification, it refuses to use the wifi at all.
I haven't noticed any problems with my WiFi. I host 6 wireless networks, and play with WiFi a lot, War driving, and wireless network setup is a hobby of mine.
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
I use the OOKLA speedtest, free from the play store. (After you run your OOKLA test, for fun drag the speedometer down to reveal some cool messages about Ookla!
A few wireless router settings I use:
Set 2.4 to N 20 Megs max. N 40 or AC mostly just creates problems with connections, and the neighborhood.
Channels 1, 6, or 11 in USA Use a WiFi analyzer app and pick a less cluttered WiFi channel.
Place wireless router up high away from electronics, construction, and stuffs. Mine is on a pedestal in a window.
SM-N900V DE Running JellyBeans V6
radionerd said:
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
Click to expand...
Click to collapse
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
b00mb00mchuck said:
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
Click to expand...
Click to collapse
Thanks,
I just tested "auto network switch" on and then off. It let me connect to one of my throttled networks, without; "Checking quality of internet connection".
I noticed that it only showed; "network disabled because internet connection is slow" on the congested 2.4 GHz band, not with same router on 5.8 GHz.
Radio interference, location, and router settings, can cause many problems on wireless networks.
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
You're right, I noticed in my research that multiple issues seem to be getting lumped together. I think you're correct in that it's related to the router as well, somehow. I see the notification occasionally on slow hotel connections, but it's intermittent, my problem at home seems permanent. I can use some other wifi networks without problems, though.
That said, I used this phone on my home router for a couple months before ever seeing this problem. I'm guessing it's a combination of the 12/17 OTA update, and particular router models.
Verizon sent me a replacement phone, and it's running the previous build (MJ7 instead of MJE). I'll check things out tonight, and will report back.
Alright, the issue seems resolved on the new phone. This seems to suggest that it is related to the MJE build. So far this phone hasn't asked for an update, but I'm hoping Verizon doesn't break this again for me

Categories

Resources