[Q] facebook app extreme data usage - Galaxy S II Q&A, Help & Troubleshooting

Its been a few months now that i have been noticing that my facebook app is using around 75% of my data plan capacity.
for starters i have 250mb every month as free data plan. it never used to happen initially but suddenly since feb/march my fb app has started using up data plan so much that within 4 days it would have used up 75 % of data plan!!!
after uninstalling fb from my phone, i checked data usage for 2 months and lo and behold it never went more than 75%!!
i have switched off all the app syncs through the phone settings menu and also the app settings menu and still this happens!!!
the second most data usage app is the Android OS Services...
any ideas guys????

A few things:
-How often does your Facebook refresh it's news feed?
-Does this happen when you're signed out of the app?
-Try installing Onavo, you can limit the app's usage from there if you don't manage to solve the problem
-Did you update the Facebook app around that time? If so, try installing an older version of the Facebook app and see if the issue goes away.

@RootTurtles: answer to your questions
1. i have set the app to never refresh.
2. i have never tried that.
3. I forgot to add that I also use onavo ever since i notice the quick depletion of my monthly data cap. i have set restrict to wifi on almost all programs including fb, viber and plenty of other apps. Out of all these fb will continue data transfers even on my network.
4. the fb app is the latest version. how and from where will i get previous versions of fb???

I've attached version 1.8.2 of the app, give that a try.
Do you have any Facebook related widgets on your device?

i still have the same problem after installing fb version 1.8.2.... first i tried with the app signed in!!! the same thing happens...then i tried by signing out of the app...still the same......too much data usage!!!!! oh and i forgot to add that the fb app causes my battery to discharge very quickly....so in other words......the title should read...."facebook app causes extreme data usage and extreme data discharge!!!"
after that i un-installed the fb app everything is back to normal!!!! no extreme data usage or battery discharge!!!

If you havent already done so...try the following..
- In the phone setiings .. go to Data usage..select the facebook in the listed app..click the restrict background data box
- In the phone settings..got to accounts and syn...set it to..Off
- In the latest FB official app...go to settings..change the refresh interval to ..Never

@woodstock i have tried all what you said but still fb uses data......i have uninstalled it now...only thing i don't understand is your first point
"In the phone setiings .. go to Data usage..select the facebook in the listed app..click the restrict background data box"
i don't have that option. i'm running gingerbread 2.3.5 I9100XXKI4 with kernel [email protected]#2

That option is in ICS.. It stops selected apps from using data in the background.. Just what you need
Sent from my GT-I9100 using xda premium

any other suggestions????? anyone anybody somethin anything i want to use fb on my phone but the minute it is installed data usage goes thru the rooooooooffffffff!!!!!

Any solution for this??

11alex11 said:
Any solution for this??
Click to expand...
Click to collapse
u can try 'Friend Caster' as an alternative to FB and see

Any solution that dosen't involve friendcaster?

Yes, don't use FB nor FC.
Sent from the little guy

facebook 25 GB background data in 10 days
Hi all
i have bougt The new THL 5000 mobile phone and changed the factory rom with dimid v3 Rom. I played around and one month later, i receive the incredible invoice from the Provider: the shocking amount of CHF 3000.-, about 3200 US$ for 25GB data traffic is wanted from me. I cant beleve how this could happen. The included traffic Limit in my contract is 500MB only. This means, that 1GB costs 100 Swiss Francs.
The screenshot 1 Shows, that Facebook has caused the large traffic. Screenshot 2 Shows that there is Zero foreground traffic, all Background traffic. This shows, that not i initiated the download, the Facebook-app startet from itself. I also wonder, what the hell did they download to my phone, or even worse, what did they upload?
I immediately uninstalled the app.
Problem:
The provider is not willing to reduce the invoice, because he sent me 3 SMS to warn me. In fact i did not interest my much, because i was not realizing, that a down-or upload is ongoing right now.
What shall i do? it must be a faulty Facebook app, which caused this traffic. In my opinion Facebook must pay this invoice. I could not find a Facebook customer or complaint helpline. Does anybody know how this is possible, or where i can get help? Please help!
Thanks
Kukuk69

Kukuk69 said:
Hi all
i have bougt The new THL 5000 mobile phone and changed the factory rom with dimid v3 Rom. I played around and one month later, i receive the incredible invoice from the Provider: the shocking amount of CHF 3000.-, about 3200 US$ for 25GB data traffic is wanted from me. I cant beleve how this could happen. The included traffic Limit in my contract is 500MB only. This means, that 1GB costs 100 Swiss Francs.
The screenshot 1 Shows, that Facebook has caused the large traffic. Screenshot 2 Shows that there is Zero foreground traffic, all Background traffic. This shows, that not i initiated the download, the Facebook-app startet from itself. I also wonder, what the hell did they download to my phone, or even worse, what did they upload?
I immediately uninstalled the app.
Problem:
The provider is not willing to reduce the invoice, because he sent me 3 SMS to warn me. In fact i did not interest my much, because i was not realizing, that a down-or upload is ongoing right now.
What shall i do? it must be a faulty Facebook app, which caused this traffic. In my opinion Facebook must pay this invoice. I could not find a Facebook customer or complaint helpline. Does anybody know how this is possible, or where i can get help? Please help!
Thanks
Kukuk69
Click to expand...
Click to collapse
Definitely the Facebook app problem. You could sue them if you want but I doubt it will work. Perhaps all you can do is leave feedback: https://m.facebook.com/help/344911968960524?refid=69
Sorry with your what you have to deal with.

Related

High Data Usage. Which app?

Hi @all,
I have a problem. I´ve got my mobile data flat today. Everything is working fine but my X10 (or an app) is transmitting all the time. In 5 hours 50MB had been transmitted without doing anything on the phone. The phone was only in idle mode on the desk.
So how to find out which app is transmitting? NetCounter only shows that 50MB are transmitted but not from which app.
So, the point is that my battery drains very fast.
And the second point is, that after 200MB my UMTS flat is converted to a GPRS flat.
Can you help me?
Quite a few people reported this problem with data transfer.
You might want to disable Automatic search for updates in Settings, About Phone, Software update and also somebody said that disabling google talk might help.
Give it a try.
Thx. How do I disable google talk?
I didn't try but i assume you can use a startup auditor or any other app to do that.
Uncheck it and then restart the phone.
I had the problem with the engadget widget.
With searching for updates and this app every day my mobile made up to 150mb traffic...
UserX10 said:
Thx. How do I disable google talk?
Click to expand...
Click to collapse
Disable 'background data usage' under data synchronization in settings. Gtalk does infact use a lot of data... but you may also lose auto sync of your calendar due to this.
Hm... I don´t want to lose my calender sync. so I will keep this option on.
I made a Reset on my phone and will try to detect which app is causing this data usage by installing app by app and check the data transmission.
Seems, that an app caused the high data usage.
Since the reset (yesterday) the data usage is normal. I´ve now installed some basic apps like
Netcounter
Home++
Beautiful widgets
and everything is ok.
So now the phone is turned on since 18 hours with data enabled background data usage to sync gmail and calender and the used traffic is about 2 MB with updating the weather widget and received 4 mails.
So my conclusion is, that it has nothing to do with gmail/gtalk/calender sync.
Thanks anyway for all your help.
it was me that said google talk a few days ago caused me to use 70mb in about 6 hours, i now use an app called taskpanel and ive got google talk set to auto kill and everything else set to ignore. since then ive had no problems with data usage and all my calendars and mail etc works as it should.
UserX10 said:
Seems, that an app caused the high data usage.
Since the reset (yesterday) the data usage is normal. I´ve now installed some basic apps like
Netcounter
Home++
Beautiful widgets
and everything is ok.
So now the phone is turned on since 18 hours with data enabled background data usage to sync gmail and calender and the used traffic is about 2 MB with updating the weather widget and received 4 mails.
So my conclusion is, that it has nothing to do with gmail/gtalk/calender sync.
Thanks anyway for all your help.
Click to expand...
Click to collapse
im pretty sure if you started up google talk you would have the same problem again, ive been having it intermittently since i got the phone about twice every week but since i killed it its not happened once.
I´m not using Google Talk, so I have never started it bevore. But to be sure I will disable it by taskpanel.
GEEEEEZZZZZ
I just got my X10 three days ago, did the 2.1 upgrade two days ago and have already spent R150 just on data...its rediculous!!!!
Previously i had the Sony ericsson p1i and the X1i and didnt have this problem.
What app can i dounload to detect how much MB is being used and what app is using it.
How do i disable google talk?
khakhi said:
How do i disable google talk?
Click to expand...
Click to collapse
I think the only way is to download an app from market called titanium backup
and select to disable (or uninstall it)
but to do it you will have to root your phone
If you remove gtalk you can't use market any more.
Sent from my X10i using XDA App
its rediculous...there must be an app to block, limit data and tell us which app is consuming most MB.
PLS guys pls help me out...pls guys pls

Very High Data Consumption by "Android OS + others" on XT910

Hi, I have a non-rooted RAZR XT910 (OTA Updated just a few days back to 65.1.40.XT910.AsiaRetail.en.03).
I absolutely love this phone and am eagerly waiting for some functional ICS goodness but I have been facing some issues with high consumption of data.
I have Onavo installed to monitor data usage (Installed it a little too late, relying on my service provider's text notifications).
The two most data hungry applications in the "App Watch" section are "Android OS + others" & the official Facebook application.
Three days in to my billing cycle, "Android OS + others" has already hit 51.7 MB and Facebook is up to 19.4 MB. I haven't opened the Facebook application even once in the last week, so whatever data it has pulled is background data. My OTA updates are allowed only over WiFi. And I have also disabled the "Back up my data" option, under Privacy > Settings but that doesn't seem to have helped much, if at all. Neither did the OTA update.
Before Onavo reset the data usage meter for the new billing cycle, "Android OS + others" had used about 150 MB of data in a week and Facebook about 40 MB.
Can anyone help me out here? I need to reduce this phantom data usage. Any help would be appreciated. Thanks in advance.
I have that too. I'm running rooted 167.19. first I suspected the gallery app with its motocast service so I freezed this app for one day, but it didn't helped. every now and then these few app processes (which are sadly only listed in one package so I don't exactly know which one causes the traffic) upload about 2mb somewhere. sometimes they also upload 2x 2mb, pause for some time and then there is an other upload of 2mb a few hours later. i'm monitoring traffic with droidstats and checking my consumed traffic online from my providers website.
I installed driodwall for blocking android-os service and these others from up- and downloading via 3g, just allowing wifi. this was also before the update with 651.73.30. full wipe already done - does not help ... still testing if blocking helps
This sucks but good to know I'm not the only one facing this problem with the RAZR.
I did start looking at other forums and seems like the problem is not only with the RAZR. There are other handsets which face a similar issue. Let us hope we get some insight into this problem.
i read about that defy users experience this high consumption too.
since I blocked android-OS (and all of these other processes in this package) from 3G network my traffic for today for corporate mail + 2x imap idle accounts + weather update is about 800KB. yesterday I had about 15MB for doing the same - nothing.
that helps for now but I still don't know which process exactly uploads so much stuff ... and why..
Just an update. Things still the same. VERY heavy data usage. Facebook is upto a 100MB even though I barely ever open the application now. Android OS + Others is around 200 Megs too. 300MB of my monthly 500MB data allowed is gone. Just like that. Any suggestions anyone?
That could be traffic originating from outside. Try connecting to another network and see if you see the same behavior.
With my Android, when I connect to my home WiFi network, "OS Services" take up about 2kb an hour while idle. But, when I connect to my work WiFi network, it takes up about 2mb every hour while idle. I am pretty sure my work network is doing a lot of snooping (in the name of security).
Facebook is understandable though don't ya think? It syncs all your contacts and birthdays and thongs of that nature.
Sent from my DROID RAZR using xda premium
ali87va said:
Facebook is understandable though don't ya think? It syncs all your contacts and birthdays and thongs of that nature.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
Of which nature are said thongs... Autocorrect for the win!
Sent from my DROID RAZR using xda premium
Solutions?
No solutions or updates so far? Same problem here: Sony Xperia S, Android 2.3.7 (Build .75), 500MB dataplan and the OS takes 300 of that! I already took some precautions like turning of the backup, I've logged out of Facebook and removed my Hotmail app. And I installed JuiceDefender Plus which handles my connections, but no results whatsoever: Android OS still uses 5-10MB/day...
Any help would be very, very welcome.
Find the option for "Sync over wifi only" inside of settings, that should save a bunch. I've never had that problem, infact I have the opposite issue. I use maybe 100MB of my 500MB plan. Sometimes I even TRY to use up my data for the month and fail. I use the Facebook app maybe 10 times a month, most of my data goes towards sports scores, twitter, and reddit. As for the Android OS, the bloatware included on the phone are considered part of the "Android OS" so it's not really the OS using all the data. Open up the task manager and set all the bloatware to auto-end, might help a bit
Just posted in another thread about this. I some how used 25 megabytes on the way to and from work today with the phone in my pocket. 15 minutes each way.
Also accumulated about 280 "free" minutes this weekend between my wife and I. I thought weekends were free. Well I know they are supposed to.
Back to sprint and slow unlimited data as apposed to fast data that's going to break the bank. Just as I was starting to like the phone.
Call them tonight to tell them I was switching. Glad I'm withiny fourteen days.
Hey, didn't notice the replies till now. But do you have any task managers auto ending apps?
That was what caused high data consumption in my case. A self starting task when killed, may restart itself and it's data consumption process from 0.
Once I disabled that, data consumption fell to normal ranges. Hope this helps. Let us know how it goes.
Sent from my XT910 using xda premium

[Q] Android ICS Data Usage Exemptions?

Hey guys, my mobile provider gives us free Facebook usage completely free no matter what the data usage.
Problem is ICS tracks Facebook in it's data usage meaning it counts it to my limit leaving it to be pretty pointless.
Is there a way to add an exemption to it so that it no longer counts data used by the Facebook App or Website and so on?
Thanks in advanced, Chris
First you should check if your actual carrier is counting that usage into your quota. If you can check online or something do that.
ICS data tracking is more of a personal use tool, so it will count exactly how much data has been used up by your phone and by which apps. Those stats aren't reported to anyone else, only you will see them on your phone. Your carrier uses their own methods to measure your data usage. They DO NOT rely on the ICS data tracking functions you have built in.
If you're really concerned then find out how much data your carrier says you've used. If it's the same as what your phone says then they're charging you for FB use. Otherwise, it'll be lower than what your phone says by whatever amount of data you've spent on FB(which you can see in your data tracking on your phone).
Sent from Alan's MT4G- Don't Forget to Thank if You Are Helped
Hi,
The default data tracker in ICS doesn't exclude any apps when counting traffic.
You should try other internet data counting apps like 3G Watchdog. They will probably allow to ignore the data for some apps, like the Facebook app.
Hope it helps.

HOWTO delete / disable google+ apps from S3 ? (it use too much 3G mobile network)

HOWTO delete / disable google+ apps from S3 ?
It use too much 3G mobile network, I really disserpointed.
In one night, it eat up ~250MB bandwith of my 3G data usage.
Anyone knows, what is it doing?
thanks
James
found the solution
http://google-plus.com/499/how-to-d...-google-plus-from-your-android-or-iphone-app/
Here are the steps of how to disable or configure instant upload settings
■In you google+ application, go to Settings
■Goto the bottom section where you’ll find Instant Upload (You can uncheck to disable Instant upload altogether)
■If you choose to use Instant Upload only through WiFi, click on the Instant Upload Settings option
■Click on the Mobile Uploads settings and choose Photo’s and Video’s via Wi-Fi only
■If you choose to save battery, Check the Battery uploads option (This will enable to upload photo’s, video’s only when charging)
!!!!! THIS MAY EXPLAIN WHY MY BATTERY LIFE SHORTEN. !!!!!!!
Thank you for this! I just got my SIII today and this is the first thing i noticed. Now to charge up the battery again. LOL.
you guys can actually disable/uninstall those apps..root and use titanium backup / systemapp remover
Sent from my GT-I9300 using xda premium
Just go to App Manager and uinstall updates and then disable. No need to root or do anything like that.
Google+ used massive data excessive too much
Without warning my Samsung phone with anroid and google+ used up 4GB of data in one week. I checked and found google+ used over 3.7GB in the "background" and I was not even using the phone. I don't even use google+. I even tried to uninstall it from the phone with no luck. Google+ has cost me 20 dollars that I got nothing of value in return. I recommend throwing your phone with google+ in the garbage and buying anything else. Verizon claimed that they didn't know about this problem, but I find that hard to believe. This problem in all over the internet since May. Verizon did say that I would be responsible for paying for the data since it is not their fault that Google+ used all of that data. I cannot recomend strongly enough that everyone take any phone with Google+ and put it in the trash. My wife has a friend that works for Google and she even mentioned that google is using their technology to collect private data. That could be why there is soo much data usage in the background. Google is using the data that I pay for to collect my private information and putting it on the web and using it for marketing.
Throw your Google devices away.

How to break down Android OS data usage?

A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
settings/data usage shows a breakdown, or there are several apps on the market. Might be a Samsung account backing up data or Google, or drop box, piccassa web album, all these could use a fair bit, make sure they only synch on Wi-Fi, or ditch them, even better
My problem is that the it only shows up as Android OS and then if I select it as background data (none is foreground), all of that does not help as I still do not know the cause, I have setup blocks in Droidwall so that many Apps can only run on Wifi and according to the per app break down that's all fine (none exceed 50 or so megs) the problem is with background data usage by Android. I do have Kaspersky install, so I do not think it is coming from Malware, but .... starting to wonder if maybe a reinstall is in order, that's such a pain.
Current breakdown (1 day all in K unless stated otherwise):
Android OS: 238megs
Google Play Store: 1.48megs
Email: 774
GoogelServices: 152
Gmail: 133
Maps: 124
Google+ 80
Go Weather ex 70
...
so basically no app is using anything yet I've used 238megs.
Maybe it is a Google backup then, do you use that?
Thanks will try that (just disabled google sync),
I've tracked down it is a matter of large uploads normally 30 to 250 megs that occur in the over night hours (between 1Am and 6AM), but do not know the cause will see if that is it. Also odd that as the phone is connected to a Wifi connection during those hours, so it should not use any mobile data, also as if it is using mobile data when it should be using wifi, will see if I can verify whether this is the case or not tonight. I have 3g watchdog installed now so I can see if the traffic is wifi or cell.
ERIC
Maybe it is a Google backup then, do you use that?
Click to expand...
Click to collapse
Yep that was the problem, moving massive amounts of data and not using the Wifi connection, turned it off and poof all gone.
ERIC
Sorry to bring this back from the dead but what did you disable exactly?
I think disabling the google backup would help, coz enabling it makes app data back up to google servers. If there's an app with a lot of app data, it can eat up your data bandwidth.
Sony Ericsson Live with Walkman
Hi,
I am using KITKAT ported by Legacy Xperia. Me too facing same problem. From starting, I have not enabled data backup. Still, for 10 days, Android OS consumed 9.5MB data. Look high side for me as I have only 500MB data / month.
Kindly let me know the solution.
egandt said:
A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy

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