Purchased My EVO LTE this morning. Walked out of the store about 11am.
Placed it on the charger after setting up.
Started to use it (full battery) this afternoon for about 20 minutes. Sense restarted a few times, and Had a spontaneous reboot. After reboot the phone was acting odd so I decided to power down all the way. Before the power down the battery indicator was still on full. The phone was cool to the touch.
Now, the phone will not power on. The charging light will not illuminate when plugged in. Have tried holding power button 15 seconds, and a few other button combinations. Is there any help, for this other than a new phone?
I would take it back to the store you got it at and just get a new one. Sounds like a BAD EGG
Ouch. At least 1 other person experienced the sane thing,...with 2 devices in a row. Did you put an SD card in it yet?
sent from my Evo LTE, usually.
Put in SD card before first power up. Saw the SD just fine. Already tried pulling the SD card.
jmt000 said:
Now, the phone will not power on. The charging light will not illuminate when plugged in. Have tried holding power button 15 seconds, and a few other button combinations. Is there any help, for this other than a new phone?
Click to expand...
Click to collapse
Might be totally pointless but have you tried holding the power button down for over 20 seconds? I read in one of the user guides that if you hold it for 20 seconds the soft keys will start to flash, once they stop flashing release the power button and it should reboot. Like I said, it might not work but still worth a shot.
Sent from my EVO using XDA
That makes me not even want to buy one. I've had 2 friends get bad eggs and now that's 4 I know of.. I think I'm staying with my Epic
Sent from my SPH-D700 using xda premium
Fixed ( Sort of )
Got My EVO LTE to turn on finally.
Solution: Put it in the freezer.
Phone had been dead for several hours.
Directly before putting it in everything to get it going was a NO.
Let it chill..... and power button turned it on.
So more than likely the problem is battery related or battery ribbon cable related?
What else would cold effect?
I had two from the same store do the exact same thing.
I had last nights replacement again replaced but this time from a store 100 miles away.
Different hardware version and absolutely no issues now.
Your newest is he 004? This phone is 003.
Sometimes very slow to wake. Also sometimes touchscreen not responsive. Aka ring won't move to unlock.. But at least it turned on again
Sent from my EVO using XDA
hold down the power and home buttons at the same time
racosta201045 said:
That makes me not even want to buy one. I've had 2 friends get bad eggs and now that's 4 I know of.. I think I'm staying with my Epic
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Four or five bad phones out of how many thousands sold I'd say that's not too bad at all. I bet the epic line has never seen such atrocities.
Sent from my EVO using xda premium
Update:
Phone worked ok for a bit when it finally came back on. Sometimes it would lag on powerup on the lockscreen aka ring wouldnt move then 45 sec later it would unlock so it was getting the touch input. then Got it hot with heavy use etc. Then at about 60% battery on the second charge after it came alive again, it started acting slow. Wifi connectivity problems etc. Speed test was 30mbit by 5 mbit on wifi at first boot. Went to unresponsive websitefis on wifi and 1mbit by 600k on speedtest when acting up. 3g connectivity was fine. and wifi on / off and or airplane mode didnt fix it. speedtest to same server on same wifi via laptop when phone slow got 39mbit by 5mbit.
Not that the other wierdness matters, anyhow...... Turned it off again and it turned into a brick same as before.
My wifes LTE runs like a champ though.
pluged evo into usb hub vibrated and now wont turn on no status light
ok so i traded my galaxy nexus for the lte .i t now it wont turn on the chrge light wont turn on or anything . wen i plugged it into the usb hub with the official htc usb cord . the phone vibrated and then wen dead . i waited about a half hour then i got it to turn on but it was stuck in fast boot and it said re locked ???????? but i know the battery was extremely low so now the phone has sat on the official htc usb wall charger all night i have tried all the key tricks multiple time hold power holod power and volume to no avail . i have the box but i traded on craigslist and i dont think i can add insurance any help or ideas would be greatly appreciated thank u all in advance .
krise11385 said:
ok so i traded my galaxy nexus for the lte .i t now it wont turn on the chrge light wont turn on or anything . wen i plugged it into the usb hub with the official htc usb cord . the phone vibrated and then wen dead . i waited about a half hour then i got it to turn on but it was stuck in fast boot and it said re locked ???????? but i know the battery was extremely low so now the phone has sat on the official htc usb wall charger all night i have tried all the key tricks multiple time hold power holod power and volume to no avail . i have the box but i traded on craigslist and i dont think i can add insurance any help or ideas would be greatly appreciated thank u all in advance .
Click to expand...
Click to collapse
You tried holding the power button down for 20 seconds until the buttons light up?
I had a issue after the unlock where it wouldn't power on, or charge. But finally got it turned on after various different combo's and I think long holding the power button worked.
oOflyeyesOo said:
You tried holding the power button down for 20 seconds until the buttons light up?
I had a issue after the unlock where it wouldn't power on, or charge. But finally got it turned on after various different combo's and I think long holding the power button worked.
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Click to collapse
yes i have tried all issues and methods ....... all of nothing working . idk wat to do so i went back to my epic touch 4g for a while til i can somehow fix this
how do you check the hardware number?
I would return all those evos asap.
On my Evo lte the capacitive buttons are on but nothing is on the screen. Will the freezer thing work?
Related
I know I've read it once before somewhere on the Internet. Well it happened to me.
My first EVO was returned because the light leak finally got to me. I too was part of the group who had the big sticker on the box. Other than that the phone was perfect.
The second EVO was pretty much perfect. I had 1 system reboot a day or so into owning it. Figured it was nothing. Less than a week in, I went to charge the phone and the phone restarted. Didn't know what to think. Unplugged it and played with it a little. Plugged it in again and it restarted again. Now I was perplexed. Once it restarted, I unplugged it and plugged it in to see what would happen. It just shut down. No shutdown animation. Just went black. No charging light or anything came on. Won't power up and won't accept a charge from any charger. Now I have a new replacement but I figured I'd share my experience.
Sent from my EVO using Tapatalk 2
Had to this happen to me. Left the phone alone for 20 mins, even turned on a fan to cool the phone. Starting charging.
Sent from my EVO using XDA
Wasn't so lucky. Left it over night and still nothing.
Sent from my EVO using Tapatalk 2
Had the same thing happen to me...all you have to do is hold down the power button for 10 seconds and wait for the buttons on the bottom to flash and then the phone should restart.
What's the "sticker on the box" issue?
Happened to me too...started up google latitude on the phone then all the sudden it went black and no calls went through, even though it rang. I was able to turn it on 30 min later, but after I held the power button down for like half a minute.
allaidback said:
Had the same thing happen to me...all you have to do is hold down the power button for 10 seconds and wait for the buttons on the bottom to flash and then the phone should restart.
Click to expand...
Click to collapse
Negative. Tried that too. Was tempted to throw it in the freezer too. Someone who had a similar issue said the phone came alive after that.
The phone was completely non responsive.
Sent from my EVO using Tapatalk 2
Evo_Shift said:
What's the "sticker on the box" issue?
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Click to collapse
I think some members mentioned that there were different batches. May be a coincidence but some of the phones that were reporting problems came with the larger sticker seal on the phones cardboard box.
Sent from my EVO using Tapatalk 2
i picked up my phone from best buy on 5/24 like 2 or 3 days into owning it i had my phone reboot randomly 1x. after the reboot it looked fine. 10 min after that it was non responsive and getting hot on the back. nothing i could do would reset it. not even holding the power button down. the row of buttons would flash but no reboot. i then put it on the charger no charge light came on and nothing whatsoever happened. i figured i had a phone that was DOA. after 20 or 30 minutes i pulled the phone off the charger it booted up and i have not had a problem to this day. My phone is not rooted and i am not doing anything crazy with it at this point. i Do have what appears to be a larger sticker on my box. Another problem i had before this was people said my voice faded in and out during calls. i tried everything. finally blowing long and hard into the microphone hole seems to have resolved the issue. just putting my experiences out there. hopefully this was an isolated incident and i will have no further issues. but i will not hold my breath.
phone is s-on bootloader unlocked...all of a sudden when i was charging the phone in the car it rebooted for 10 minutes...phone is dead and won't charge...sounds like it's a hardware thing, but what do i do? Do i use the insurance i bought w/ the phone even though it's rooted? I need a potential solution or answer as to what is up w/ the phone...what do I do...HELP?!?!??!
Have you tried pressing and holding the power button for 10 seconds? (Maybe a little longer) That is essentially a battery pull for this phone. I've had the phone do this a couple of times for different reasons where it doesn't appear to charge when plugged in and won't boot. Doing the hard reset fixed it each time.
Sent from my EVO using xda premium
dsEVOlve said:
Have you tried pressing and holding the power button for 10 seconds? (Maybe a little longer) That is essentially a battery pull for this phone. I've had the phone do this a couple of times for different reasons where it doesn't appear to charge when plugged in and won't boot. Doing the hard reset fixed it each time.
Sent from my EVO using xda premium
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Click to collapse
i got the phone replaced for free b/c i just got it wednesday, waiting on the new phone to fully charge...unless I got some kind of defective charger frying evo's for lunch
Last night i fell asleep and my phone died all the way, and now when i plug it in all i get is a lg logo then it goes away and then a dark lit up screen. ive let it charge for awhile now and i still get nothing, i cant get into cwm either.. the phone is unlocked and rooted and im running the base rom. Any help would be greatly appreciated.
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Pony Express said:
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
This happened to me too. I completely drained the battery and it kept going into a loop (black screen, LG logo, battery screen). I left it plugged in and off and let it boot up.
FYI
This has happened to several people. I have confirmed through testing, even exchanging my phone 2 days ago that this is an issue created when unlocking the bootloader. Rooting does not cause it. Once the bootloader is unlocked, you can not get around this by re-locking the bootloader.
The workaround is simple. Either leave your phone on while it is charging or if you charge with phone off, unplug your charger and hit the power button- you will still see the charge animation running- this is what causes the battery to drain. All you have to do is power up the phone at least to boot then it is ok to turn off. You can confirm it worked by touching the power button again and not see the charge animation. Hope this helps.
Wow thanks so much for the reply and help! I've got it working now and I guess I'll just avoid it by not letting it die lol
Sent from my LG-E970 using xda app-developers app
well...
If you let it die all the way, its not a big deal. Plug it in, hold down the volume down button and the power button for 15 seconds, then it will work fine.
Threads like this makes this forum so great. Another potential problem to be avoided when using the phone.
Sent from my Nexus 7 using xda premium
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
thistimearound said:
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
Click to expand...
Click to collapse
Dude i had the same isse like your did, so i search everywhere and endup here. I'd try many think like you said, when holding volume+ and power there nothing heapen but volume down and power, or just hold the power buton there red light of front led is flashed, and ... is realy dead.
I can't go to any sevice central, coz my friend bring this telus P973 for me from another contry, and im living at the mountian lol. So im about to take it to nake and try to reset by reputing the batery. Devil beside me, i have 2 extra LG Lu6200 but 1 got broken the touch system, the other been death after i take a shower, Optimus G is using small sim and i'hv cuted it, there no other phone i can use that sim for tomorow, my girlfriend sending me some monney tomorow, and i have to meet my new boss and taking a new job that's make me traveling alot, and i don't have a laptop.
Don't know what to say when looking at the black cold silent phone i used to like most....
Some body, please help!
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
DCoop said:
All:
Tonight my 4GLTE was plugged into it's charging cord and was at about 95% battery. I received a phone call, picked up the phone and pushed "answer". When I did the phone turned off and it won't turn back on. I've tried the "on & down volume" many times and nothing will happen. When I plug the power cord in the charging light isn't coming on.
I have had no problems with the phone. I'm on the Tranquility ROM and everything has been perfect. When I went through the S-off process back in Dec. the phone "bricked", it acted exactly like the phone is now, will not turn on, no lights come on, nothing. The great people at Dirty Racun walked me step by step through their procedure to unbrick the phone and it started up and has been perfect from Dec. til tonight.
I'm baffled and wish like hell this phone had a battery I could pull. Any suggestions will be appreciated.
thanks,
DC
Click to expand...
Click to collapse
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
chemjb said:
I know is very frustating cause It's happened to me as well.
I did some searching and found some tips. Nothing solid.
Leave the phone charging even though the led doesn't turn one. Sometimes for me it will revive after a while being plugged.
Other is to hold the power button for a very long time. 1-2 minutes and hope it reboots.
Click to expand...
Click to collapse
Curious, but were you S-off, and if so, did you use Dirty Racun?
Also, did you have any luck resurrecting your phone?
Sent from my EVO using xda premium
I also had my evo lte just die. I'm in the process of mailing it out to HTC. I was completely stock no root. It just never powered back on after it charged over night
Sent from my SPH-L900 using xda app-developers app
FinZ28 said:
I take it the capacitive lights don't light up when you hold the power button down for several seconds?
Leave it plugged in overnight and try to power it on in the morning.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Nothing lights up, that's why I described it as being dead. I'm not a novice with these phones as far as rooting and installing ROMs etc. One item I left out last night is that in the last few weeks I've had to "move" the micro usb connector around to get the charge light to come on. It would always light up and charge but had probably gotten worse, not better. Also I have my Evo4G (which I just activated so I have a phone) and with this charge cord I also have to move it around to get it to activate the charging light. I'm going to buy a fresh micro usb cord this morning in the hope that the new cord will make a difference.
I'm really not optimistic that a new cord will change anything. I declined to buy the insurance for the phone when I got it in Dec. I;ve had bad experiences with Sprint and their cost to repair the Evo4G even with the insurance. I think I'm going to install Unix on my netbook again and try the procedure that Dirty Racun walked me through when the phone "bricked" last Dec. They brought it back to life for me although this time I'm afraid it has something to do with the usb port causing the phone to shut off and die. As I said last night, the phone was charged to 95% when the call came in and I picked the phone up and it suddenly went black.
I love this phone and having to go back to the Evo4G is a real step backwards, plus I've got lots of data on the internal SD card of the LTE that I need. I'm in pulling my hair out mode now....thanks for the suggestions, if anyone thinks of anything else please let me know.
DC
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
s0calstate0fmind said:
Went through this a few days ago. Battery was at 40% and i was playing CSR Racing from the market. Anyways, my phone got super hot so i ended the game and went back to my home screen....few seconds later screen went off and phone was unresponsive. Nothing i did could make it turn on again tried for a few hours. My sister has a evo lte as well so i took apart our phones and switched her battery in place of mine and voila it booted up. Didn't expect the battery to just go out like that.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That's interesting, my battery has been excellent. I do remember a few weeks ago it getting really hot while charging but it's been fine ever since. I've got the phone apart now. I needed to replace the glass screen and bought, what I thought, were replacement parts for the lcd-glass screen. I've just found out from a video that the lcd and glass screen come together as one part. I don't know if I can take the broken one off and install the new glass screen or if I have to buy the lcd and glass. I'm ticked off because the ebay seller claimed this is all I needed to replace a cracked screen OR an unresponsive LCD touchscreen. I'm glad I didn't pay much for the glass.
Thanks for the info about replacing the battery.
DC
Update: I talked with a Sprint rep at a corporate store yesterday and he told me to bring the LTE in and he was certain HTC would fix/replace it under the 12 month warranty as long as there was no physical damage "not turning on could be blamed for". I told him damage didn't cause it to suddenly go black while plugged in at 95% charge when a call came in.
I'll have to replace my screen before taking it in although the truth is my screen had a crack in it for 2 months before this happened and had nothing to do with the phone bricking itself suddenly.
Any updates?
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
joshdv said:
My wife's phone had this happen at a ridiculously inconvenient time.
Here's what to try:
1. Pseudo-Battery-Pull: Hold power button for 15 seconds, this will force the phone to shut down (if it works). Try powering back up. If nothing, then:
2. Hold Volume Up + Volume Down + Power for 2 MINUTES, and then release. That should reset the battery charge logic. (Note: this will only work at all if the phone is truly powered off) If that doesn't work:
3. Disassemble the phone, disconnect the battery. Wait 20 seconds and then reconnect the battery, and reassemble the phone.
Step 3 worked for me. Hope this helps somebody!
Thanks,
Josh
Click to expand...
Click to collapse
Thanks alot for the suggestions, I'll give them a try when I buy a new screen/lcd etc. and install it. Going back to my once loved Evo4G is such a step backwards I can't explain it.
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's the first thing I tried. I get nothing when i plug it into my comp. Nothing pops up in device manager. The comp doesn't detect it at all.
And I was running the 8/23 release of carbon 4.3 and I didn't have one problem with it until this happened :\
EDIT: The phone's battery finally ran out. It stopped vibrating and after a bit i plugged it in. After a few min it just starting doing it again.
I disassembled the phone and removed the battery for awhile hoping it would somehow help. Didn't do anything. It showed the flashing charge light (like when it's really low) for maybe a minute then it stop lighting up at all. Sometimes if i leave it unplugged for a bit and plug it back in it will flash the light again. That's about all I'm getting out of it now.
I'm thinking something failed internally. It happened while it was on and I was using it so there's no possibility that it was from a flash or anything like that.
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
BiNiaRiS said:
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
Click to expand...
Click to collapse
did you resolved it i'm having same had same issue as you mine is htc sensation but think is the same thing ive replacet the digitizer some day ago and it was working very good untill it start to vibrate and than died, now it flashes an orange light when i try to charge and after a while stops but i cant power it on nothing hapens when i press power button
Did you resolve the issue?
Did you ever resolve this issue? My Evo LTE started doing the exact same thing this evening and all of the Sprint stores are closed until tomorrow. I figure it's something internal that died and I can't see what it's trying to do... I guess you just got the replacement and didn't ever get it resolved with that particular phone?
BiNiaRiS said:
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Click to expand...
Click to collapse