S3 high data usage - Galaxy S III Q&A, Help & Troubleshooting

Hi Everyone,
I got this phone as soon as it was released in New Zealand. The phone is great however I'm finding very high data usage.
Today for example I used over 100mb of data from about 12pm lunchtime. I'm wondering how I can change how often gmail and other applications will because I've gone through the gmail menu but it doesn't specify a time period for sync and I dont want to be using over 100mb per day for data.
On my old Galaxy S I was only using 100mb for the whole month, and I haven't got any extra applications that I know of running for update, just the default weather app, gmail, and my calendar widget.
Any help is appreciated.

Have you checked the built in data monitor
Menu > setting > data
It shows you exactly per app how much data has been used and if this was background (updates) or foreground (when you opened the app).
Sent from my GT-I9300 using Tapatalk 2

Go to settings->data usage and see which apps use the most data.

you can also turn off mobile data by pulling down the notification bar at the top of the screen and tapping the mobile data icon on/off

Go to data usage, you'll probable see gallery is the culpritpen it and check the box that limits it to syncing on wi-fi only or it'll sync all your Facebook albums. To stop it doing this completely, remove Facebook for Sync account.
Second, if you don't use google+, uncheck the google photos, google+ etc options under your gmail and that'll get rid of the Picasa gallery too.

Just with regard to the build in data usage monitor how accurate is it?
The reason i ask is because every single app ive ever used has not been accurate, some have been better than others but not one of them has ever been 100% accurate, the best one ive come across and it's free is the one which is part of the superb ZD Box app.

jonny68 said:
Just with regard to the build in data usage monitor how accurate is it?
The reason i ask is because every single app ive ever used has not been accurate, some have been better than others but not one of them has ever been 100% accurate, the best one ive come across and it's free is the one which is part of the superb ZD Box app.
Click to expand...
Click to collapse
It is very accurate, however it does come with the usual disclaimer saying that networks may monitor and bill differently.

Related

[Q] How much battery does Motoblur Social Networking app drain?

I noticed some horrible battery life (about less than 9 hours) on my phone, and suspected that Motoblur had something to do with it. 4G, bt, wifi, and gps were not on the entire day.
I did a quick search and saw people complaining that the Social Networking app can be a battery drainer. Have you guys noticed anything?
I set it to one hour sync for now (instead of the default - push), and we'll see how it goes tomorrow. But if that's the case, do you know if I can remove those accounts completely, but still have Facebook and Twitter account information linked to the contacts with their own apps?
9 hours is honestly ok
You can remove any accounts you want and the phone will function fine. My phone lasts like 12 hours with medium use and 6 and a half with heavy usage.
Sent from my MB855 using XDA Premium App
Not really, i constantly check my battery usage and Social Networking has always stayed low on the list. I also have mine set to 1 hour update increments. I was interested in removing all motoblur parts but was disappointed to find that androids Facebook app does 'not' sync pictures to contacts and such and doesnt contain an option. If there is a way to do this, i'd like to know as well. What you can do if your rooted is allow moto's social networking to tag all of your contacts with pictures, then backup your contacts with Titanium. At that point you can remove you accounts, restore through Titanium and have your pictures on your contacts with your facebook account unlinked. Granted, this obviously wont work for new friends you would acquire.
I would just put up with it till someone releases a rom with stock android if you really dislike motoblur. Hopefully that will happen soon, as that seems to be what most people are wanting.

What are the right exchange settings

Hi guys,
I am synchronizing my work email on my S3. However since I have a data cap, i just got a warning i've almost exceeded my limit. Looking at the stats, the email exchange services have used 282 MB of data for less than a month.
So, can anyone tell me what settings I need to set. On my old phone (custom rom) i did not have to worry about those things, but I guess the stock Samsung email app needs config.
I am sync-ing only 3 days
push
Auto download attachments - OFF
Size to retrieve emails - 100 kb (my guess is this is the problem, but what is the right value??)
Period to sync calendar - 3 months
Text preview size 128
maybe the data is just an initial thing if its your first month - i have exact settings on my work exchange and nowhere near as much usage. exchange is PUSH however - so whatever arrives in your inbox arrives on your phone...
You could look at Sync Schedule to reduce out of hours data, or just turn off sync if your data plan is limited.
weird question - you sync 3 days but do you often search back more than that in your history? increasing your sync period could actually use less data. Mine is set to two weeks... obv watch your useage tho, don't want mad crazy charges. That or use more wifi!
IMHO - if youre worried I'd get more data allowance.
n99flake said:
maybe the data is just an initial thing if its your first month - i have exact settings on my work exchange and nowhere near as much usage. exchange is PUSH however - so whatever arrives in your inbox arrives on your phone...
You could look at Sync Schedule to reduce out of hours data, or just turn off sync if your data plan is limited.
weird question - you sync 3 days but do you often search back more than that in your history? increasing your sync period could actually use less data. Mine is set to two weeks... obv watch your useage tho, don't want mad crazy charges. That or use more wifi!
IMHO - if youre worried I'd get more data allowance.
Click to expand...
Click to collapse
I have been doing sync with the same plan for over a year with my old phone using a custom rom -- never had such issues. It seems like on my new S3 and the stock Samsung app that is messing things up. For example the setting "Size to retrieve emails" is not in the ICS roms that I have used, and i guess the default values were better than the Samsung app.
This is why I wonder what is the right setting.
Any other inputs? I tried searching but could not find a recommended "Size to retrieve emails"..

Exchange services and data use

Hi Everyone
I tried to find this with a search but no luck.
I have recently noticed that I seem to be using more data than I normally do. Looking into this I see that exchange services is constently using data. I have about 2MB or more per day just for this. I have my work email setup on this but it is manual sync and I have not sync this for some months now. Does anything else use exchange services? It just seems that I eat up much more data than i ever did before.
Any suggestions? I am thinking about rooting this phone. Would this be of any help to an issue like this?
thx
I use Exchange and have it set to push. I get 50+ emails a day and it uses <100 k per day.
Sent from my SGH-I777 using xda app-developers app
I also use exchange in push mode. I use Moxier Mail as I prefer it over the stock client. I get fewer emails than moorecomp, however like him, I also get negligible data traffic.
JuniorGG said:
I also use exchange in push mode. I use Moxier Mail as I prefer it over the stock client. I get fewer emails than moorecomp, however like him, I also get negligible data traffic.
Click to expand...
Click to collapse
Thx for the replies. I know, I have used exchange on this phone for almost a year now with very low data useage. I looked again at my exchange data rate and I have used 120mb in 13 days. I have not received any email through exchange during this time. Something has changed and is just draining data. Could it be some other program that uses exchange for something?
Thx again
Well for now I am just turning my data off unless I need it. This may be OK as it really saves on my battery as well. I downloaded a data switch widget and we will try that for a while.
Does anyone think that rooting and running a rom could help with this problem?
Thx
scottwood2 said:
Well for now I am just turning my data off unless I need it. This may be OK as it really saves on my battery as well. I downloaded a data switch widget and we will try that for a while.
Does anyone think that rooting and running a rom could help with this problem?
Thx
Click to expand...
Click to collapse
Go under Settings-> Data Usage and scroll down to Exchange Services and select it. Check to see how your data is consumed, foreground or background. I'm guessing it is mostly background data. So what you can do is click on the check box below to deactivate the background data on this application only. No need to entirely cut off your data. When you want to check your work email, just uncheck the background data to allow the exchange service to kick in and then refresh. Because you are already manually checking your email, this shouldn't affect you much and it will get rid of the data Exchange is eating.
R2D2_SW said:
Go under Settings-> Data Usage and scroll down to Exchange Services and select it. Check to see how your data is consumed, foreground or background. I'm guessing it is mostly background data. So what you can do is click on the check box below to deactivate the background data on this application only. No need to entirely cut off your data. When you want to check your work email, just uncheck the background data to allow the exchange service to kick in and then refresh. Because you are already manually checking your email, this shouldn't affect you much and it will get rid of the data Exchange is eating.
Click to expand...
Click to collapse
Hey Thx. I did not know that feature was there.

[Q] Email Sync abnormal battery drain issues?

Hey all,
I got the Tmobile version of the S6 Edge yesterday and the battery life seemed pretty decent as long as wifi was off - at least until I added my email accounts to my phone.
I've noticed that the Email Sync is taking up a ton of battery on my phone - according to the battery usage meter Email Sync is using 19% with the next highest being the screen at 3%! Its only been on for 5 hours and its already at 42%.
I did add a lot of accounts - 7 total all either exchange or microsoft live/outlook accounts and all setup to download a months worth of emails and push new emails as they arrive. However, with every other phone I've used this hasn't been an issue (two most recent were a Nexus 5 and an LG G3).
Is anyone else having abnormally high battery drain from Email Sync using the native email client? And if so, how did you go about fixing it?
Deusx Machina said:
Hey all,
I got the Tmobile version of the S6 Edge yesterday and the battery life seemed pretty decent as long as wifi was off - at least until I added my email accounts to my phone.
I've noticed that the Email Sync is taking up a ton of battery on my phone - according to the battery usage meter Email Sync is using 19% with the next highest being the screen at 3%! Its only been on for 5 hours and its already at 42%.
I did add a lot of accounts - 7 total all either exchange or microsoft live/outlook accounts and all setup to download a months worth of emails and push new emails as they arrive. However, with every other phone I've used this hasn't been an issue (two most recent were a Nexus 5 and an LG G3).
Is anyone else having abnormally high battery drain from Email Sync using the native email client? And if so, how did you go about fixing it?
Click to expand...
Click to collapse
I am having the exact same issue with only 3 accounts- looking for solutions...
This is the main issue I'm having. It was draining 5-10% an hour while not in use due to email sync. I have one email set up for that. I have it set to manual sync now and I'm only losing 1% an hour while not in use. I have the Volte option and Wifi options turned on (but not wifi itself) with no draining issues like other people.
I had the same drain. So I downloaded another email app and been using that instead.
Same issue here, abandoned it for another app, Waiting for a solution.
Did the same honestly - using mailwise right now but it isn't as full-featured as the native Samsung one. What is everyone else using?
Does the high email battery usuage cause Google Service battery drain for anyone else? I browse Reddit for about 30-50 mins each night before going to bed and it usually drops 10-15% but when I wake up, Screen is never on the top of battery usage. It's usually Google Services followed by email, and other stuff. VoLTE and Wifi scanning/calling is turned off for me and I leave location off until I need it so does anyone have any idea?
aaronc_98 said:
I am having the exact same issue with only 3 accounts- looking for solutions...
Click to expand...
Click to collapse
I have 3 accounts as well and email is draining my battery
Are you people talking bout the Gmail app also or just Email app? If you guys add those accounts to Gmail app does it do the same thing?
I am using the Gmail app for Gmail and the Samsung app for MSN and Exchange ActiveSync for work I have since removed the Samsung accounts and installed CloudMagic and I'm going to see how that works
I too have The same problem since yesterday. And I only use one account.. so a solution would be welcome.
Edit: I use the email app not the Gmail.
Sent from my SM-G920F using XDA Free mobile app
Last night I moved my exchange active sync account and my msn account to cloud magic, left my gmail account in the gmail app and deleted the accounts from the samsung mail app and after a little over 3 hours I still have 95% battery life. Very happy with these results so far.
Deusx Machina said:
Hey all,
I got the Tmobile version of the S6 Edge yesterday and the battery life seemed pretty decent as long as wifi was off - at least until I added my email accounts to my phone.
I've noticed that the Email Sync is taking up a ton of battery on my phone - according to the battery usage meter Email Sync is using 19% with the next highest being the screen at 3%! Its only been on for 5 hours and its already at 42%.
I did add a lot of accounts - 7 total all either exchange or microsoft live/outlook accounts and all setup to download a months worth of emails and push new emails as they arrive. However, with every other phone I've used this hasn't been an issue (two most recent were a Nexus 5 and an LG G3).
Is anyone else having abnormally high battery drain from Email Sync using the native email client? And if so, how did you go about fixing it?
Click to expand...
Click to collapse
Had the same problem I am on day 3 with my edge. Think I have found a solution, I have the stock app running with 4 mail accounts 3 gmail and one outlook. I have used the stock app because i like the interface. I also use Gmail with the same 4 mail accounts as when the push to my Moto 360 i can reply only using the Gmail app. I have also 1 gmail running in the inbox app.
The samsung app was using by far the most system resources and battery.
This is what i tried, mail pushes ok, and the email not showing in the battery use list.
Go into the email app then more top right. Go to settings, click on an account, scroll to sync schedule and press, set sync schedule to auto (when received) in top field. Turn off peak schedule green switch to disable. Back out and repeat with other accounts mail will now push to phone. if you want to sync a month or so back do that first until you have mail on device then follow the above steps. Seems to work fine. Without the above steps the mail app would eventually calm down after caching all previous mail. Gmail etc caches in the cloud whereas the samsung app needs to retrieve it.
me too
Just wanted to add that I also have ridiculous battery drain from emailsync. I have only one exchange email attached to the email app and it has kept my cell radio on almost constantly today. I just removed my exchange account and I'll report back if this changes my battery life. Turning mail to push instead of syncing did not appear to fix anything.
Sorry, can't post images because I'm "new" and have only been here 7 years or something.
imgur dot com/odxIxuv
Imgur dot com/nmJNdr0
Emailsync is the problem
Hi
Same problem here with emailsync killing my battery.
Tried the solution suggested, disabled Sync schedule and made sure
Sync was set to push (auto when recieved) and the results are the same.
Emailsync is using 60% battery consumption.
Need a resolution quickly, otherwise will take the phone back.
N
Same here. Ditched the stock email app and installed Type Mail(formerly Blue Mail) so will see how it goes.
Although the stock email app is ok, Type Mail is by far the best I've used. And I've tried them all!!
Hi all as far back as I can remember the email app always used a lot more battery than Gmail . For the last 6 years I have used Google to collect and emulate the other accounts.
On my galaxy s2 it meant the battery difference was between 6 hours use on email and over 12 hours using Gmail I am guessing it's not changed over the years.
set email sync to 2 hours
i have the same problem.
battery drains in 6-8 hours max and device becomes hot.
looking at the battery usage, the email sync service is keeping the device awake all the type.
it means it's never sleeping.
i'll try two things:
1- disable email sync push or auto service and set it scheduled (every 2 hours or any other parameter)
that seems working for the last 30 minutes. device is cool now and i only lost 1% even using whatsapp. will try it for longer period.
2- if this doesn't work, i'll move exchange active sync to the Gmail app. there is an app on apkmirror that allows you to do so or use a third party email service like cloud magic.
fingers crossed...
switched to Type Mail, so far so good right now.
update
switched to Typemail and battery is at 84% at 11:30am, huge difference. (ONE DRAWBACK - cant sync Exchange Calendar, when i do add my business email account, Emailsync still goes nuts even with emails disabled and calendar ON sync.)
Emailsync was killing it, at the end of most days, phone would be dead at 4pm. Im a heavy user of phone, sms, and email, 3 core features that shouldnt be draining the battery that much.
So until an update is out, STAY THE AWAY FROM NATIVE EMAIL APP. Its a battery killer, and you will not get your utilisation out of your Edge.
Anyone else find any other solutions to this issue with Emailsync???
N

Auto sync issue

Hello there..
Got the Lenovo A806, and i installed the VIBEUI_V2.0_1501_7.80.1_DEV_A806 ROM and it's Android version 4.4.2 .. yesterday i saw the synce on any account, include Google, is off [with this gray circle and text saying Sync is OFF] and i can only sync it manually by tap, since then i tried many things from online and by trying many phone options for many hours, but the Auto sync is still off and woun't come back..
I did saw many places when they say it's under data usage manu, enabling "Auto sync" option there, but checking thoroughly in my manus i didn't find anything speaking on Sync options, besides SHAREit or SYNCit built in apps which has someoptions but it has nothing to do with, also with many built in apps, theres' this green Security app which is very "control freak" and is all over the place, and it has data usage monitoring thing, so from remembering all the data usage references from the web, along with the fact the Auto Sync stopped from a week ago [So i saw last sync for all accounts was May 28], which is the date i remember i was almost finished all my operator data usage of 3GB, and that Security app gave me a notification and sort of Red Alert about me going to exceeding the limit, so from that i was thinking that it [the Security app] was blocing to auto sync option for reduce data usage or something like that, so i tried to unlock frozen apps and tried to clean it's catch and data from "apps", also playing with the data saver options, same to data "firewall apps", and there's no reset or restore to defaults option, so i think tried everything..
Can someone help please? any ideas why it doesn't Auto Sync any account? include Waze Hotmail an Corporate..
It's very important to me to have it autoSync as for everybody i guess so please someone to help, it will be very much appreciated!
Thanks and have a great day!

Categories

Resources