[Q] Loose power button - Galaxy S III Q&A, Help & Troubleshooting

Anyone else having problems with the power button? It still works, but it feels very loose and sloppy. My volume rocker feels very good, but the power button feels loose to the touch when I rub my finger over it. It even gives of an audible creeking noise, and I can hear it jiggle when i hold the device and shake my hand slightly. I tested a display unit at a store, and the power button on that one felt great.
I'm going to try and have my phone replaced tomorrow because it's a DOA (defective on arrival) problem. Hope they don't give me any problems. Just wondering if anyone else has experienced this issue?
EDIT - It might not sound like a big deal to some of you, but I really want such an expensive product to be perfect. Looking past this issue, I really love the phone, but this is really annoying me

Defo get it replaced mate, its an awesome phone but something like that could ruin your appreciation.
It NEEDS to be perfect, mine is, so should yours be.

if you find it different from the one in demo unit and if you cant adjust with it , just replace it asap mate.

Got it replaced today, this new device feels great!

Hello, i am having the same problem, i am worry that whether i can get a replacement from samsung malaysia or not. i not really like to put it there to repair. can u tell me where u from?

Related

Replacing button decal?

Anyone have any info on this? My "ok" button and some of the other's decal are starting to chip off and it makes it a real pain to look at. I just want to know if i have any options on replacing these or am I doomed to keep looking at them like this till they eventually all come off.
Same Here...
I have the same problem! Let me know what you find out!! Thank!
Phawkes said:
Anyone have any info on this? My "ok" button and some of the other's decal are starting to chip off and it makes it a real pain to look at. I just want to know if i have any options on replacing these or am I doomed to keep looking at them like this till they eventually all come off.
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Click to collapse
ditto i have same issue
really hoping someone has an answer for this
I'm having the same problem. I actually just noticed it the other day. Its only on my End call button and my softkey on the same side. i'm pretty sure that its from taking it out of the holster and the little metal clip rubbing against it.
ah that makes sense. i knew it was coming from the holster but i couldnt understand why, would still love to know if we can replace em
LOL, wow i thought i was the only one. Ive never dropped my phone but my top right soft key and windows key is completely chipped off clear now....it looks kinda cool actually lol....
Chipping
I used to work at a T-Mo Tech Center. There were about 20 out of the couple hundred of us who owned the wing. I introduced every one to XDA and often took friends' Wings home to upgrade thier ROM's. Over half of them had chipped buttons (ie Softkeys, Start, and OK). I always thought those friends didn't take care of thier Wings...until it happened to mine, and I am overly careful with it. I think the best thing we can do is let HTC know, this way It will be taken care of on future product releases.
Interesting post and I am glad the issue is being brought to daylight. It's not fun having a $400(+) phone have a $300(-) look.
Did you work in Frisco? I work in RP at the Jefferson Commins site.
Add me to the list, my ok button is completely scratched off, I thought it was just me :-D
add me to the list also my call button is chiped off were can we buy replacemet buttons
Wow this many ppl need new button decal and we all dont have a clue where to get it... I almost went as far as trying to get a replacement phone from t-mobile just so i could get em but sadly that didnt work out...
As I stated before, it really didnt pop up until about 6-8 months after starting using it. Its coming from the little magnetic clip on the holster.
If not replacing the decals....what about the buttons? Is there anywhere you can buy just the front keypad.
I know you can buy a housing for about 55 bucks, may be worth it. Pretty sure that the front keypad comes with it. I found this...
http://cnn.cn/shop/tmobile-wing-housing-p-1839.html
From that page:
"The camera cover and buttons are not included"
not a bad find at all, i think the buttons they are talking about is the keyboard seeing as those are the only ones missing. And it does say it has front keypad
Yeah, add me to the list too. My end button is starting to chip. Seems like a big problem. You think they would have maybe made the buttons clear plastic and painted them from the inside so it wouldn't scratch.
Add me too!
So I have the same problem as you guys. I know a lot of people whose buttons are completely clear now... I found this site, but i wish i could just find the buttons to buy too. Any help would be appreciated.
Http://www.gsm4world.us/shop/tmobile-wing-housing-p-938.html
that's way too much just to replace the buttons.
To the guy that thinks it's his case: It's not your case. It's these cheap ass button. I don't use a case at all and it came off. Why couldn't they make it the same quality as the send/end (green/red) buttons? I'm sure the Herald users aren't having this problem.
LordPhong said:
that's way too much just to replace the buttons.
To the guy that thinks it's his case: It's not your case. It's these cheap ass button. I don't use a case at all and it came off. Why couldn't they make it the same quality as the send/end (green/red) buttons? I'm sure the Herald users aren't having this problem.
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On my first wing the send/end buttons were chipping too. Like you said, a combination of cheap and poor design.

[Q] Quality problem power button & battery cover

hi mozart owners!
i got my device almost a week now and i am very satisfied so far.
the one (hardware related) thing i dislike is the power button. it seems to be a little loose. it works without problem, but it makes a little rattling noise. i bought the mozart because of its fine alloy handling. i had enough creaking and rattling with my touch hd! the other buttons like volume or camera are fine.
does any one of you also experience this rattling noise or is this a failure of my very device. in this case i will try to have it exchanged.
the noise happens sometimes when laying the device down or grapping it quickly. i can always reproduce it when sliding over the power button gently from one device edge to the other or when simply tapping on the device somewhere in the top area (e.g. back side near the camera).
regards,
forsti
edit:
just wanted to update this thread. after little more over 2 weeks full usage not only the power button kept stressing me (got worse), but after I had to switch SIM card twice the battery cover now is also messed up. so any time I grab the phone it makes a very nastic plastic noise (blackstone users will know what I am talking about) in addition to the loose button.
to make that clear: I always handled the phone with full care so I refuse that this is anything about false treatment. my mozart is now on its way back to the vendor and I really hope they change it.
but I really wonder that no other user here has any of these issues!?
No such issue with mine. I think you better get it exchanged.
Mine rattles a little no big problem though.
mine works smooth nothing like that happens so far
but all this zune thing makes me crazy
to me it is also not a "big" problem but it simply sucks. every time i switch my device on or off i hear this cheap plastic rattle-sound.
also the battery cover sound is simply not acceptable for a HTC device. I love HTC but I really wished the quality was further improved and will sometime in the future by _really_ on par with the "fruity" products.

Loose power button... fixed by opening case?

My week-old 800 is great, except for the one small annoying thing with the power button. It's obviously functioning fine, but it's very loose and wiggles around on its own, whereas the volume/camera buttons are firm and in place. I know it's not a big deal, but could it be fixed by opening the phone and re-seating it? Does anyone else have issues with loose buttons?
My camera button is a little lose. Though I can live with it since it's the camera button. Sort of suits it better to be a little lose than the other ones.
I think the camera button is a little looser due to it being 2 stage, not much you can do about that.
As for the power button, I guess if you stripped it down, you could put a shim in place to help matters.
Rusty! said:
I think the camera button is a little looser due to it being 2 stage, not much you can do about that.
As for the power button, I guess if you stripped it down, you could put a shim in place to help matters.
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One of my earlier Lumia's that I returned had a very firm camera button.
Yeah, my camera button is firm as well.
Sent from my Lumia 800 using Board Express
Mine is loose a little bit, but it feels good when pressing. It rattles when i shake my phone but that isn't that annoying. My first Lumia had a crackling sound when display is touched at right side. That was REALLY annoying
svarog84 said:
Mine is loose a little bit, but it feels good when pressing. It rattles when i shake my phone but that isn't that annoying. My first Lumia had a crackling sound when display is touched at right side. That was REALLY annoying
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Click to collapse
I also had a strange sound on my first lumia 800 when pressing the screen. Probably the gorilla glass was´t properly attached.. But whats interesting is that there are several ppl here that have had lumia devices with the screen not properly attached.
I think that's problem in plastic that holds display to the rest of housing. Find some video of Lumia disassembly and you will see how it looks. I had that issue on my second Lumia and i sorted it out wit tightening the two screws beneatk covers. It was much less noticeable than on firs device but i knew where to look for crackling so i found it But this one is much much better
Hey did you ever open up your phone? My power button stopped working yesterday and Nokia China didn't help me since they don't sell the phone here. I have to use the camera button to access my phone... it makes me livid. Can you offer any advice?

Volume button

Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
please list model, color and place of purchase.
Mine is the same. 32GB White version direct from Google. I can use it without my nail but still barely protrudes.
Yeah same, 32GB black from Google. I have to take a second or two to press the volume up at times..
Its a 16 GB Black, from best buy
Its pretty annoying, not sure its worth exchanging yet. I always get some bad first batch luck (Nexus 7 and screen lift etc. hah)
Im constently searching for the buttons
Maybe a software solution can help.
A toggle in the quick pull down menu.
Anyway i will be putting a case around it.
Lets see wat happens.
Oh my word... Will it ever end?! I have never read so many negative things about a device in my life. I have two of these things en-route to me, and honestly, I'm feeling like I've just wasted my money. What a let-down this has been. I can only hope and pray that somehow, mine don't suffer from any of these issues. Judging by the number of people complaining, I can't see that happening.
Mine protrudes actually quite a bit and I don't need nails to activate it. Seems like there is a lot of variation here... Why can't QC be higher? Seems like they rushed this out tbh, and software doesn't seem entirely finished either. Random lags are annoying, ART doesn't really feel any faster than Dalvik.
Same. Just got my nexus 9 and the volume buttons are so hard to click... I got the n9 16gb black from hk play store... Also got some light bleed on edge of screen. And it gets quite hot in the middle after using for a while.
Kinda disappointed as I have the nexus 7 and 10 and thought it'd be a worthy addition to the family...
Hopefully some of these issues can get fixed
Sent from my LG-D802 using XDA Free mobile app
I have the same issue. Volume down and power buttons both have a tactile feel and 'click' when they are pushed. My volume up button is recessed slightly lower and has no 'click' to it. If not for the volume notification I would not even know that I was pressing it. The entire volume bar is slanting inward to the point where it is almost flush with the frame at the edge of the volume up side. The power key also has this same slant in it. Combined with the fact that the processor runs very hot (compared to my n7 and n5 and other android devices), I'm starting to feel like I got suckered by this whole "Premium Android Device" pitch...
I have the 32gb white wifi model
same issue
16gb black wifi from best buy. power button not completely straight with some play in it that wiggles. up volume button more flush than the down and hard to press easily without good feedback
SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
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Click to collapse
I tried convincing myself it was ok.
It's not. A $500+ device should not have the flaws that I experienced.
Micro-stutters in the O/S, even outside of apps.
A volume up button that is practically inside the tablet, requiring a fingernail to depress. No tactile feedback on press.
Plugging USB in and attempting a file transfer makes the device unresponsive and a corner of the device heats up so much that there is no way it's normal (it's not scalding hot... but it is "very" warm).
lightbleed
This is a device I paid close to $600 for after tax+s/h. It practically performs worse than my 2012 Nexus 7. Completely unacceptable.
RMA for refund has been approved.
Buying this device right now is a total lottery/crapshoot.
My advice: RMA your device.
Manufacturing batch of my unit: HT4AB (32GB - via google play store purchase at Oct 17 launch)
Same here, lower volume and power button are clicky, but the top volume is so flush and have zero feedback. White 32gb playstore Canada. So far, lightbleed, volume rocker, lockscreen loop when charging, screen flickering, noise from the top speaker when closing the camera app and random heating when browsing in Chrome... RMA!
Got mine today, volume button is flush with the device at the top. Tried talking to Play store about rma, but they refused saying it cannot be done unless it stops working.
Nexus 9 power/volume button.
I am in the same situation. Pushing those buttons without looking is a challenge enough. Now, try taking screenshots. Nearly impossible. When pushing the buttons with a flat surface like end of a pen, function will not trigger, because actual click happens when the button is already inside of the frame. I did try asking Google for RMA, but because buttons are still functional, warranty doesn't apply. I love the device, but for more than $500, it should not have problems like this.
I have to say that ios system is better
Perhaps it's flush on purpose who you don't accidentally press it while in landscape mode? I hate the tablets that have the buttons sticking out...makes the buttons easy to accidentally press.
Also, what's up with all these trolls with less than 5 posts.
qianaa said:
I have to say that ios system is better
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Click to collapse
Haha, nice first post.
Same issue here. I'm waiting until I can guarantee the purchase of a B or even C serial number build down the road. So annoying.
SS2006 said:
Got the tablet today, my up volume button barely protrudes, but the annoying part is I can barely feel it. I can barely press it, and i have to click it with my nail. I can use my thumb too if I try but there is just no 'click' or feedback
Is this normal? Anyone else ? Wondering if I should replace it or live with it
Thankss
Click to expand...
Click to collapse
I have the problem.. And i have solved it by sticking 2-3 layers of sticker(black color)of the same dimensions of the buttons... .. Now just feeling good :thumbup:
Sent from my Nexus 9 using XDA Premium 4 mobile app

Power Button build quality

Hi guys, I just received my G5 yesterday morning, and everything looks good (no gap on the battery module, well aligned, etc) save for the power button on the back.
When I touch it to unlock for instance, it makes a rattling noise, as if there was a loose part on top. Very, very annoying, because when I actually press it, it makes some kind of extremely cheap "double click" noise.
I was thinking about sending it back for a new one, but I wanted to ask first if anybody else was having the same problem, because if I end up getting a new one and it's the same, it's a waste of time.
Would you relate to that?
My button has a sharp click feel and noise. It wiggles a tiny bit, but I know for a fact its not defective.
~~Tito~~ said:
My button has a sharp click feel and noise. It wiggles a tiny bit, but I know for a fact its not defective.
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Click to collapse
Exactly, an acute "click"
Thanks for the feedback, I'll send it back then, mine must be defective in that regard.

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