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First off, I think it's an awesome tablet, nice screen, damn quick, and custom rom running, it's great BUT as we know wifi/gps issues. I'm not jumping ship to the iPad because personally I think i'll probably end drowning than be saved, but let's not turn into ipad vs prime and whatnot.
I pretty much have 1 day left to return the prime to the store and I'm not 100% sure what to do, although I feel like I'll probably end up sticking with it as I'm not entirely convinced the TF700 will be that huge of a difference.
GPS: Nonexistent, couldn't get a lock at all:
Bluetooth: I tried sending some photos from my nexus while streaming pandora on the prime and it seemed ok but when accessing a page on tapatalk it felt like it was slower. I don't have a bluetooth mouse, or headset to test it better.
WiFi
I'm not exactly sure if my tablet is suffering from the WiFi weakness.
Here is the scenario:
I have two ap's at home on 2 different channels. One on first floor and one in basement.
I was pretty much right in the middle of them and I ran WiFi analyzer on both my galaxy nexus and the prime and to my surprise both had very similar dbm and both had very similar speed test results.
My galaxy nexus was averaging at about -80 dbm
My prime was averaging at about -70 dbm or so.....
My laptop was no surprise better.
BUT at work:
I'm using a tenants AP, it's a bit strange. (I work as security and yes they gave me permission and the key to use it)
Galaxy Nexus will average at about -89 dbm and it will have enough WiFi bars showing in blue and i will be able to use the connection and browse around.
Prime will average at about -80 dbm but it will not catch a connection for me to browse, the first and/or second bar will either stay gray or it will just drop the connection completely.
Meanwhile my laptop is fine. There is an occasional drop of connection on both nexus and laptop but I feel like the AP is to blame.
But then why isn't the prime getting a lock enough for me to browse even though dbm is better?
Any ideas? Is this a keeper?
Down the road I'm planning to get a dock for it aswell but not sure any issue would really affect my experience there.
Just return it if you are unsure then if you have regrets you can buy another
Sent from my PG86100 using Tapatalk
Return it! This thing is just a ticking time bomb, and all Asus does is say hang in there, a fix is coming, meanwhile your 30 days are up in smoke and you have no choice but to keep it.
I wouldn't feel this way if the first Prime I bought didn't have a washed out screen along with all the other defects. Upon contacting Asus they basically told me to return it, so I did. I got a C2O model, champaign color, 64gb. It had gorgeous, vibrant colors, no light bleed, GPS that worked somewhat, wifi that was acceptable but still had the wifi/bluetooth problem.
Eight days later I was at a Chicago Rush game so my daughter could get her Spirit award for cheer. I was sitting in my seat, wiped my screen off because I wanted to record the event and noticed when the light shined on my screen what looked like very fine scratches on the black bezel. Upon further examination I noticed if I rotated my prime the scratches had a rainbow effect. In my head I went OH NO!, I am a jeweler and know what rainbow flash means, stress cracks.
This occurs all the time in gemstones, they get stressed during cutting or mining and the stress can get much worse or break, and thats whats happening to a lot of peoples Primes, while docked. Stress is causing their screens to break, which Asus chalks up to user abuse, BS. I treat my "Toys" with care, I don't have a lot of money to blow on thi stuff so it needs to last. I sold my First gen Ipad a month ago to help pay for this thing.
Good luck in whatever you decide, I know I loved my Prime but, man, I would be pissed at myself for seeing all the warning signs and not taking heed.
I'd return this one. Gary says something is coming in a couple of weeks....repair parts are arriving at ASUS....
I'd give ASUS about a month, first to see what the surprise is, and to give ASUS a chance to get any "changes" into inventory. Then buy your new one.
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
demandarin said:
If you saw nothing truly wrong with your unit just keep it. I've had mines since 12/22 and had no issues at all. One of the first ones. All it took was my 1 purchase to get a great unit. Nothing will be better on Android or comparable till around end of June at the earliest.
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I have also had mine since christmas (BCOKAS serial) and honestly.. I have had nothing to complain about. It has gotten wifi everywhere I have wanted it to, the gps is there when I am outside (not that id ever use my tablet for gps), and the screen is b-e-a-utiful and SUPER bright. I bought the keyboard dock to go along with it, and the battery life is outstanding. I can use this baby all day and still have some battery life left when I go to bed.
In the end, though, it comes down to personal preference. ASUS has made a statement that there are repair parts coming... so worst comes to worse you can send it in to them.
Return it.
Either for exchange where hopefully you will get an additional amount of time to play with it and decide, or for cash.
If for cash you may have to wait a while for another to show up if you decide you can't live without it, or you can buy something less stressful.
I have finally decided that without the right software and ability to take handwritten notes properly that I don't care how cool, amazing and sexy the hardware is (and oh boy is it gorgeous hardware, especially with (then without, then with, etc) the keyboard dock. It just doesn't work regarding my use cases and specific needs.
Damn shame.
I can't say I didn't expect these responses. But ill admit it's a rough choice. If asus gets new parts I'm hoping they won't their customers in the dark.
I was quite shocked at the results from wifi range on phone and tablet and I think I'm kind of lucky.
Mine is a C10K serial. I'm not exactly how top notch the wifi is suppose to be so I don't have much to compare to but when comparing to my phone that gets great wifi reception, results are almost identical which simply makes me believe its fine.
If the screen cracks, well I bought warranty for a reason. Ultimate decision will probably be tomorrow morning and ill see how I feel when I pick it up
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
YoMarK said:
You're running a custom rom, so you unlocked the bootloader, voided warranty.
Are you sure returning the Prime is actually still an option?
Sent from my Transformer Prime TF201 using XDA
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Let me ask you if they'll know or check :-D
I never noticed a problem with the TFP WiFi when I had one. Granted, I wasn't comparing side by side with another device - I was just using the TFP, and WiFI signal never bothered me.
Totally ignoring the comparison with your Nexus, does the WiFi connection cause you trouble? If so, return it. If not, keep it and enjoy.
Coderedpl said:
Let me ask you if they'll know or check :-D
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I've heard that the serial number is uploaded to them when you unlock.
robertg9 said:
I've heard that the serial number is uploaded to them when you unlock.
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Yea it is, but i registered it, and ended up not liking it later
Coderedpl said:
Yea it is, but i registered it, and ended up not liking it later
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Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
h3ckman said:
Not sure what you mean by this. When you unlock, your serial number gets marked in their system and your warranty is forever lost.
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The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
Coderedpl said:
The serial number is for that specific tablet. If i return it to the store, and the store accepts. It is no longer my concern as they accepted it in the way it was.
If i decided to get another one, new serial.
If i keep it and it gets damaged somehow, and i get warranty replacement = new serial.
see what i mean?
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Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
h3ckman said:
Oh yeah. For some reason I was thinking you would be sending it to ASUS. My apologies. Yeah, the store will have no idea.
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Last day tomorrow.....I still don't know, was on hold for 30 minutes with asus and nobody ever answered, will try again tomorrow.
I finally got one on number 6 that gets good WiFi I'm not letting this go but Bluetooth does drop WiFi down from 18mb/s same room as router Bluetooth takes it down to 3-4mb/s. So I go from 18mb/s down to 3 or 4mb/s with Bluetooth. I don't use Bluetooth that much though.
Amazingly enough the Prime I bought from Walmart online the other day is working like it is supposed to be working. I've actually used my Bluetooth connection listening to music streaming down from Google Music and performed a speed test and still was about 20+Mbps speed using speed test. ALL the other units I had wouldn't even get 5Mbps. This is like the 3rd or 4th Prime I had. I can't even remember. And for those GPS people out there I was able to get GPS signal on a %100 humidity day in about 10 seconds. I have no idea what was done, but I'm not letting this one go. I've already sent all my Asus contacts a message asking if they can keep my RMA unit and just refund me the retail price of what I paid for it and to let me keep what I have.
Also the buttons seem easier to press. Like the power button. It has a more tactile feel then all the other ones I had. Along with the volume rocker.
My serial number starts with C20KAS......
FINALLY I'm done with all this BS, only until I get a refund from Asus hopefully. If they don't actually give me a refund I'll have to see what I'll do. I certainly don't want to be the owner of two Prime tablets, equaling over $1000 in price. Ouch!
I think you just got a good one.
I've had my prime since launch, got it from Best Buy, and i've never had one issue with it. GPS, WiFi, BT, and everything else works flawlessly. I do maybe have a "weaker" signal according to the bars on the screen, but I've never dropped a connection or had ANY speed issues.
Love my prime.
Cool story bro
This sounds like you think the tablet would be subpar because it was at a Walmart...
Sent from my myTouch_4G_Slide using XDA Premium App
opentoe said:
Amazingly enough the Prime I bought from Walmart online the other day is working like it is supposed to be working. I've actually used my Bluetooth connection listening to music streaming down from Google Music and performed a speed test and still was about 20+Mbps speed using speed test. ALL the other units I had wouldn't even get 5Mbps. This is like the 3rd or 4th Prime I had. I can't even remember. And for those GPS people out there I was able to get GPS signal on a %100 humidity day in about 10 seconds. I have no idea what was done, but I'm not letting this one go. I've already sent all my Asus contacts a message asking if they can keep my RMA unit and just refund me the retail price of what I paid for it and to let me keep what I have.
Also the buttons seem easier to press. Like the power button. It has a more tactile feel then all the other ones I had. Along with the volume rocker.
My serial number starts with C20KAS......
FINALLY I'm done with all this BS, only until I get a refund from Asus hopefully. If they don't actually give me a refund I'll have to see what I'll do. I certainly don't want to be the owner of two Prime tablets, equaling over $1000 in price. Ouch!
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Good to hear! Asus must be getting its groove on. They must be working out the problems. The prime is one sweet tablet. I have my modded one still working. (for mobile applications... using in one of my vehicles.) But, I want a prime for couch / bedside surf! Walmart is cool about returns too. So If i order online I can easily exchange it a few time.... until i get what i want.
Mod Edit: removed illagal activity post.
Not condoning what you said about stickers swap but it would go back to Asus anyways. It's not going to be put back out for sale when you tell them it don't work right. Walmart would just send it back to Asus, its policy. I tried to get an HP Touchpad someone was taking back a while back during the fire sale they wouldn't let me get it said policy says they have to send back to manufacture once opened.
drvsbsm said:
Not condoning what you said about stickers swap but it would go back to Asus anyways. It's not going to be put back out for sale when you tell them it don't work right. Walmart would just send it back to Asus, its policy. I tried to get an HP Touchpad someone was taking back a while back during the fire sale they wouldn't let me get it said policy says they have to send back to manufacture once opened.
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It does not matter what Walmarts policy is, what matters is the principle of what was being sugested.
grneyez said:
It does not matter what Walmarts policy is, what matters is the principle of what was being sugested.
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Absolutely. Just do the right thing and be honest. He still has to look at himself in the mirror. And if committing this type of act doesn't bother the person, he has a bigger problem than we can help him with here.
Thanks again for speaking up and condoning honesty.
Sent from my iPad using Tapatalk HD
Here at XDA we don't like to promote illegal activity, please keep in mind for the next time.
neo1738 said:
Mod Edit: removed illagal activity post.
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mbo1951 said:
Absolutely. Just do the right thing and be honest. He still has to look at himself in the mirror. And if committing this type of act doesn't bother the person, he has a bigger problem than we can help him with here.
Thanks again for speaking up and condoning honesty.
Sent from my iPad using Tapatalk HD
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Your welcome.
af974 said:
Here at XDA we don't like to promote illegal activity, please keep in mind for the next time.
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I'm all for being honest and legit, but if a lot of us are being bent over and screwed by a corporate monster we can never win with what are we supposed to do? Just sit back and let them do whatever they want? We need to stand up for ourselves.
If we aren't getting the appropriate satisfaction or expected support I really would love to know what to do that would give us our satisfaction within our return time policy time? After that return period is over, we are pretty much stuck with what we have.
I already asked Asus very kindly and eagerly if they would keep my RMA unit and just refund me my money because I purchased another prime that is working better turned me down instantly with no regard to my problem. I was backed into a corner like a caged animal with very LIMITED options. Since money doesn't grow on trees for me I'm at a loss on what to do or where to go. Asus doesn't respond to my emails anymore and these "updates" can't fix dead pixels either. I hope people understand where I'm coming from.
Wow! That's messed up. Have you tried explaining your situation to Gary?
Just bought a Prime from Local BB here in Yakima, WA. Four just arrived today in stock. 32GB grey. After a failed pre order prime BX serial. (see my open prime thread in sig) This was a C2. No Light bleed. WIFI works excellent. Only thing that didnt work was GPS. However, I was expecting this. (Not using this for traveling only bedtime / couch surf)
WIFI range on this thing matched with my kids iPad 2! I was able to get WIFI in areas where my BX never did. Plus i am actually pulling my full bandwidth. 30mbs / 5mbs. I tested every area of my house right along side my kids iPad 2. Same results! I am totally amazed and very happy!!
Modded prime with working GPS will be mounted permenant in my vehicle.
New C2 from BB with its sleekness will be my bedtime / couch toy!
good news to hear then. Congrats.
good for you I was lucky and got a perfect one in january. Its such a great device^^ i have no idea why you would get an ipad over this.
have fun.
How can I know which one I have is that the serial number mine start with c3 is that good
Sent from my ADR6425LVW using xda premium
Erusman said:
Just bought a Prime from Local BB here in Yakima, WA. Four just arrived today in stock. 32GB grey. After a failed pre order prime BX serial. (see my open prime thread in sig) This was a C2. No Light bleed. WIFI works excellent. Only thing that didnt work was GPS. However, I was expecting this. (Not using this for traveling only bedtime / couch surf)
WIFI range on this thing matched with my kids iPad 2! I was able to get WIFI in areas where my BX never did. Plus i am actually pulling my full bandwidth. 30mbs / 5mbs. I tested every area of my house right along side my kids iPad 2. Same results! I am totally amazed and very happy!!
Modded prime with working GPS will be mounted permenant in my vehicle.
New C2 from BB with its sleekness will be my bedtime / couch toy!
Click to expand...
Click to collapse
Do you loose wifi when streaming bluetooth?
denpad2010 said:
How can I know which one I have is that the serial number mine start with c3 is that good
Sent from my ADR6425LVW using xda premium
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There havent been any significant differences between the serial numbers. So you're good
There have been cases with other devices where they actually improved as new batches came out, but the primes have been consistantly good from the beginning. Even though this forum suggests otherwise. But you will only see the people with problems making posts so its really misleading.
newellj79 said:
Do you loose wifi when streaming bluetooth?
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Nope. Working fine on this C2! I been streaming .mkv's in Diceplayer with my bluetooth headset. Audio is in sync! Can't believe it!!! I am freakin happy. Does not have the bluetooth fallout issue whatsoever.
While I was opening this thread, I was really hoping it all worked out. I was worried it could turn into another .....well you know.
This is great news! Glad to read Asus is working out some bugs!
Enjoy my friend....
clouds5 said:
the primes have been consistantly good from the beginning
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You can't be serious...
demandarin said:
good news to hear then. Congrats.
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Thanks! If I can marry this prime right now I would. (However, I don't think WA allows you to marry an electronic device. )
I was a little apprehensive on laying down another $540 for a tablet. But everything worked out fine. Going to buy the black tie protection as well. I should be all set.
newellj79 said:
You can't be serious...
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yes he is serious but lets not get into that never ending debate. before we have to pull the poll up showing over 80% of prime owners are happy with their device. over 400 prime owners in xda voted that way. And Asus and CNet interview statement showing less than 1% of primes are defective/have been returned.
I do admit, there are some units with issues though Smile.
its a tired debate. for the most part, majority is past that and most primes seem to be performing fine one way or another.
newellj79 said:
You can't be serious...
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sorry forgot to add "according to ASUS RMA numbers" And thats about the only thing we can rely on if we are talking facts. But yeah lets burry this discussion.
as i said you will only see the people complaining in these forums... Go to an [insert random manufacturer] forum and you will find people complaining big time. If you hang around here all day and read every whine post you will get the feeling that every 2nd prime is broken There are units with issues as there always are when a new product gets released. That and people are just crazy sometimes. Look at ipad3 it got a little hot after playing some intense game for 3 hours and people start running back to the shop with it...
They should have touched my old old overclocked Celeron which was running at 90° C all his life.
Well I just received mine today and im happy wifi is strong gps locked fast and maps works great I did not try BT and really I don't care too much about it mmhhh well if I'm getting the keyboard probably I should lol
Is it normal that the battery last a little more than 5 hours with really heavy use almost straight use gaming downloading apps games browsing the web,taking some pictures etc...... Is my first cycle FYI thanks
Sent from my ADR6425LVW using xda premium
I am happy to hear your newest Prime is working so well. Did you get an identical one or did you change the color? I'm guessing 32g with the 540 price tag. I was keeping up with your GPS mod thread and I'm guessing you must be very excited to have a brand spanking new Prime that you can start something else on. Just kidding. I finally have my 6 week RMA adventure coming to an end and Asus is sending me a C30 unit delivering Friday by FedEx. Their doing an advance RMA for me and I am grateful for that. I'll do a thorough test on the weekend and let you all know
Just got a new C30 from Amazon today. I will be waiting on my refund from my BCO that sat in RMA for over a month before Asus offered me a refund.
I didn't have problems with wifi on the last one but this one is certainly at the same speeds as my laptop (very close to the router). GPS was non existent until I tried a GPS fix (Transformer Prime Test Build 2 - Google Specific No-SSL v3.1), GPS is still a work in progress, but I have hope (even if I have to mod it externally).
Very happy with this prime. The feedback you can't hardly feel but at least it doesn't rattle like my last one.
I have a c30 just received today so far so great ,I'm confused what exactly is the gps issue I want try it tomorrow so k.want to know to compare since today I just locked gps up and tried a navigation and seems to work great thanks
Sent from my ADR6425LVW using xda premium
denpad2010 said:
I have a c30 just received today so far so great ,I'm confused what exactly is the gps issue I want try it tomorrow so k.want to know to compare since today I just locked gps up and tried a navigation and seems to work great thanks
Sent from my ADR6425LVW using xda premium
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Get and Try app in market "GPS test" You can see how many birds are in view. I want to correct myself in original post. I said GPS didn't work as expected. It does work on this C2 tablet. However not very well. I get some birds in view. When I pull up google maps. It puts me like two or three houses down from where I actually live (indoors). Of course my phone is accurate within like 12feet (indoors). I haven't tried outdoors with this c2 yet.
Let us know about the C3.
OK I downloaded but don't know how use it if you have me more instruction I'm happy to help and let y'all know how works in my C30
Is there any way to take screen shot on an unrooted transformer prime
Nor sure is what you looking for but, in views it was 10-14 in use 8-12
Sent from my Transformer Prime TF201 using Tapatalk 2 Beta-2
You can take a screen shot by holding volume down & power at the same time. If you had a GPS problem yours would say 0 like mine.. and not change even outside clear view of the sky. I just use bluetooth2GPS between my Nexus though if I need it on the Prime so its no biggie to me personally but it sounds like yours is fine
Erusman said:
Thanks! If I can marry this prime right now I would. (However, I don't think WA allows you to marry an electronic device. )
I was a little apprehensive on laying down another $540 for a tablet. But everything worked out fine. Going to buy the black tie protection as well. I should be all set.
Click to expand...
Click to collapse
may want to try square trade? I dont know much about square trade but I know enough about the geeksquad (used to work there) not to get black tie, it might also be cheaper.
Sent from my Transformer Prime TF201 using Tapatalk
TITLE SAYS IT ALL
let us keep warranty and unlock the prime with flash recovery such as NVFlash to repair to stock, look @Acer they are doing that for their customers out of the box with a510. Why can't we get same sevices after all we have been through. It would be a nice gesture.
Thanks for dongle but really doesn't make up for built in gps, the slick looking Prime aint so slick when someone asks " whats that thing on your tablet".
PLUS FIX BROWSER WOULD BE NICE, and in my situation after .21 WiFi is killing my battery, dont know why. My settings are the same as before update.
AN UPGRADE PATH TO THE 700 WOULD BE NICE. Considering people are getting pretty much the same device we have with the (300 Pad) and for much less. Most Primes dont even operate as they are suppose to yet, there are still some issues, and Asus releases a lower end tablet that so far has had nothing but good feedback with no issues. Take care of the ORIGINAL PRIME OWNERS.
TF300t
"AN UPGRADE PATH TO THE 700 WOULD BE NICE. Considering people are getting pretty much the same device we have with the (300 Pad) and for much less. Most Primes dont even operate as they are suppose to yet, there are still some issues, and Asus releases a lower end tablet that so far has had nothing but good feedback with no issues. Take care of the ORIGINAL PRIME OWNERS".[/QUOTE]
That is Correct. I just picked up a tf300t lastnight at best buy. I was originally going to the store to get the tf201 but to my surprise they handed me a tf300t. I said wtf?... this is not a PRIME. He said it's the latest and greatest. Well after getting home and setting it up with (NO PROBLEMS) at all it ran pretty nice and smooth. The gps took about 2-3 to get it's first fix "indoors" I should add but it went well. The next test was wifi and it to was no problem. pretty soon after came an ota update but no problems. I went outside to test wifi and video streaming 100+ feet from wifi source "deep in my brick house" kept up nicely. a few gliches with video pausing but I fixed that with a mobo video player from the Market... errrr Play Store. Battery doest last 10 hours either... maybe 7 hours after 2 full charges of 3-4= hours each. I only had this 24 hours roughly and am somewhat impressed... <--Hard to Impress. Other than the slightly lower spec's than the tf201 it's solid so far with no lock up's. Am dieing to test the TF700 thou with really, really really impressive... OK I'm Impressed nice spec's.
P.S. One problem. A video glitch running Battery Snap, the video started stuttering and hard to back out. eventually did and a reboot fixed that.
As if ASUS would actually listen to you.
"Insignificant worms, I've already got your money. Scurry away out of my sight"
-ASUS
jdeoxys said:
As if ASUS would actually listen to you.
"Insignificant worms, I've already got your money. Scurry away out of my sight"
-ASUS
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Right, thats why I will be making a better decision next time. I really like the prime when it runs like it is suppose to.
I wont be buying the 700, why really its a tegra3 device, I already have a tegra3 now. My decision will be when next years Asus comes out. It will be hard to give them my money again. If they dont do right I will Probably be going back to Sammy tabs, yeah they dont update as much but they dont have to, my Samsung GTab 10.1 ran flawless for 9 months. It just got outdated when tegra3 came out.
+1. i will never buy any Asus device ever again. From them sweeping the GPS under the rug and giving us a half ass dongle that wont work with the keyboard dock... Dont get me started on the poor wifi... I travel a lot and i can never get any reception on this Prime...but i also travel with an iPad and that has no issue connecting to those same networks. I love andriod but some of these manufactures need to do better QC'ing before they release to the public.
+1 to the better unlocking and nvflash
i would love to unlock my device, but don't want to loose ALL warranty.. especially with no nvflash
wifi, i have managed to live with after going out and purchasing 2 new routers to give decent wifi signal all around the house
it was a little disappointing though, as my old and very cheap advent vega tablet was able to stream videos anywhere in the house without issue when i only had a single router
Having our device fully unlocked would be a cool thing.
But first they should get all the software issues straightened out. I thought asus is good with updates and so far there were quite a few updates but they didnt fix the issues or fixed one but introduced another.
I'm perfectly happy with my prime its all about software now and if they chose not to make it fully unlockable i expect PERFECT software. The easier way of course would be to let the community make the perfect roms by just open everything up...
Unlocked boot loader would be a great way of doing justice to their buyers, the reason we choose android is freedom, it sucks when it is taken away.
grant us nvflash and warranty and im a happy little boy
never going to happen. ill choose wiser next time i spend $650.
Sent from my Transformer Prime TF201 using Tapatalk 2
Sort out these thread titles. This is nothing of value to us who have the transformer prime, it is just the opinion of another member.
MOD EDIT: Don't flame other users please!
benefit14snake said:
never going to happen. ill choose wiser next time i spend $650.
Sent from my Transformer Prime TF201 using Tapatalk 2
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+1
Sent from my DROIDX using xda premium
trebuchet76 said:
+1
Sent from my DROIDX using xda premium
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and same here.
Asus, my nuts. Do the math.
i will never buy an asus product again if things dont get worked out soon.
Totally agree. In had the tf101 and LOVED IT. I upgraded to the prime and still love it. But Asus, you need to clean up your act. Take note from manufactures like HTC. They fully unlock boot loaders and only partially void your warranty. After all the issues your "RIGOROUS" tests failed to catch, at least give us a fully unlocked boot loader with nv flash. That is not too much to ask, especially since you already voided are warranties.
I already decided to move on and away from Asus products. I have my Acer A510 that was cheaper and everything works on it flawlessly, and I had it rooted on the day it arrived from Amazon. My Prime now just sits around collecting dust till one of my kids decides to pick it up to play some of the Nintendo games on it, cause it's mainly used by my kids to play games on it now.
I'm just trying to look out for the Prime owners here I think we all deserve at least to be able to customize our device without losing our warranty. I don't think the original post was out of line, to be honest. We have been through the mud with this unit. Some people are happy they have Primes but they probably don't have any issues with it. I can see why they are happy on the other hand some of us have had issue from day one, and still have issues that aren't fixed, such as the ones stated in original post. I can say Mine isn't as bad as some on here its probably 90% operational but after giving you, Asus $650 of my money it should be 100% operational after 5 or 6 months IMO.
Thats All.
I already decided to move on and away from Asus products. I have my Acer A510 that was cheaper and everything works on it flawlessly, and I had it rooted on the day it arrived from Amazon. My Prime now just sits around collecting dust till one of my kids decides to pick it up to play some of the Nintendo games on it, cause it's mainly used by my kids to play games on it now.
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I thought about it but don't see a reason to buy 2 Tegra3 tablets, my decision will be different when Tegra4 or the next Mali from Sammy comes out. I like the Prime if they would just get it together, damn its been what 5 or 6 months. Give us something to show you understand the pains we went through with this unit. The GPS was a good gesture but it just doesn't fix all the wrongs and everything that we have had to deal with for a half year now.
Did someone even PM the man about this thread?
I would also like a fully unlocked bootloader, nvflash (which is getting near, it seems process of releasing nvflash is getting into negotiations, check one of the official asus threads by him), and access to hardware warranty. If nvflash is given to us with full permissions, and our bootloader is fully unlocked, i would definately feel obliged to congratulate asus despite being a company that puts us all through with a device that works fully for some, while others taste bad rma service and faulty design related issues (noticed a few days that my tablet is becoming bent from being connected to the dock, the aluminium back cover which is pretty but it seems that wifi is weaker because of that as well...) - i would enjoy my device much more.
i would even be fine if they removed tablets back cover and replaced it with other material, painted in the same color than the rest, to have stronger wifi. my tfp doesn't have "gps" written on the case, so i couldn't complain about that, even though i read in the device's spec sheet that it had gps when i searched about it. i almost don't use it, i'm pretty much about 2 locations right now: work/home.
i could go out, have this one rma'ed, buy another tablet like acer latest, once this one comes back evaluate if i should sell it, depending on factors described above. but i don't want to. i want to keep this, as it is a good machine, and with bootloader fully unlocked+nvflash+dualboot native linux/android, it would be sweet to have powerful wifi.
edit: and.. one other thing: no software is perfect, i'm afraid to disapoint you. it can always be improved.
Sent from my Transformer Prime TF201
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
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You are using hb1.51 with a clemsyn overclocked kernel and still have play store lag?
agreed. Owell, you live and you learn, screw asus.
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
Theshawty said:
Yes, I have lag everywhere. When browsing Play, when installing apps, etc. The ONLY reason (read: ONLY) I'm keeping this disgraceful excuse of a tablet is because it would pain me even more to lose all that money.
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I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
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Click to collapse
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
whycali said:
I am only asking based on an honest interest in the problem. There should be no lag in any of those areas using the rom kernel combination I mentioned earlier. Your post otherwise should have come at the end of one of the many complaint threads.
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Pfft.. Like a kernel can magically solve a ****ty io performance because of crappy nand memory.
Jgrimoldy said:
And... what exactly do you expect to accomplish by complaining about it here? Should we all pass the hat so that we can fund a replacement for you?
With all of its warts, why on earth didn't you return it when you had the chance? All of your gripes are problems that you should have seen from the start. Why did you hang on to it? Did you think it'd get better.
Look, Asus has horrible post-sale support. For that reason alone, I'll never buy another Asus product.
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Because when I first got it I foolishly thought it was a software issue hence why I unlocked the bootloader and flashed another rom.
Mikey-Z said:
Pretty sure you can still sell it. Part out the dock and you might get $250-300 for both. Which would put you almost $100 within a Nexus10.
Seeing these woot offs and deals for this tablet fly at $200-250 means a lot of people understand the value of a $200 10" tablet. Most of them are probably like me looking to unlock and load up a different ROM anyway. Give it a shot on ebay or CList and get something you really want.
Androwook 1.51 absolutely flies with this thing on mine, sorry to hear you have issues. Got a 32GB preowned one for $200 few weeks ago and besides the wifi drain it's what I expected out of $200. Definitely not $500+ tablet though
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I only have the tab and not the dock. Who the hell wants it now? I tried selling it but since the b/l is unlocked not a single soul was interested. That, or the fact that the prime is goddamn useless.
Sent from my GT-I9300 using Tapatalk 2
Theshawty said:
This is, without doubt, the most failed product I've ever bought. I have bought many unnecessary and failed products, and painfully regretted them all, but none as much as the Prime. I bought it because all the hype around it lead me to believe it would be a good tablet. How deceived I was. Poor wifi connection, no working gps without external dongle, slowdown to almost freeze when installing something from Google Play, etc.
Many times have I wanted to throw it in a brick wall, but it cost 750 dollars and it would pain me even more to lose all that instantly. I can't sell it because no one wants it now when the bootloader's unlocked (meaning no support etc, from already useless Asus) and I don't live in the US so I can't ebay it. I should have just waited until the 32GB 3G Nexus 7, or a Nexus 10, but instead I foolishly bought this sad piece of metal. I have to admit I found a lot more usability in it after upgrading to JB and I was ecstatic for a moment, well, until I installed an app from the Play Store..
So that's it, basically. I'm stuck with a pathetic piece of metal and it's no value in selling it and not worth the energy. I smacked Hairy Bean in it but it's just polishing a turd, really..
Click to expand...
Click to collapse
I feel your pain. Here's my story to add to the mix:
My daughter got a TF201 for Christmas last year.. but it didn't arrive until sometime in January 2012 due to availability. We've had a long, hard journey with Asus over the past 11 months and it has apparently come to the point where Asus is saying it is what it is and I'm saying it's a defective product.
Apparently, my only recourse is to take Asus to small claims court.. and I have no idea if that would be productive or not.
The original TF201 with keyboard was received in Jan. 2012... it was updated to ICS and the audio quit working. No sound, no mic, no nothing. Dear Daughter doesn't want to give up her new device so it takes a month or so before she'll save everything and let me return it for repair. Also, at some point we realize the GPS is not working so we get the dongle (which never worked or fixed the GPS problem).
The repair takes care of the audio problem (new motherboard). However, less than 90 days later we get the rear camera green line issue. Again, DD doesn't want to let it go right away, but eventually saves her stuff and off it goes. The camera issue is resolved and we get it back in a reasonable time frame.. 2 or 3 weeks.
Less than 90 days later, the rear camera craps out again. This time I tell Asus it's time to pony up to the plate and just get us a new unit off the line, and not some refurb. We send in the original unit and this time get back a different unit... a refurb.
Right off the bat, it randomly reboots and does weird stuff. Plus, the wifi range is much shorter than the original unit. Asus has us do a factory data reset (which takes time since DD has again loaded her pics and music... so it has to be saved off again). Eventually, we do the FDR and the reboots dramatically improve, but are not completely eliminated. However, wifi range still sucks and of course, the GPS doesn't work.
Now Asus tells us the wifi and GPS fix is to use the dongle (which we can't even find now). But you can't use the dongle when the keyboard is docked... which is how the TF201 is used 99% of the time. So how it that a fix? And I'm being told by Asus CS that the reboot may be when the device needs to update itself. Really? Without asking first? I don't think so.
Asus refuses to step up to the plate and do the right thing. Personally? I'm done with Asus. I've been buying their motherboards, media drives, and laptops for years. But they have found a way to royally pi$$ off a (former) loyal customer.
I'm considering my options at this point.
I hope you guys have better luck with your Asus devices than we have had. DD wishes now she'd gone with the iPad instead. I have to agree.
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
roccodaone said:
This story (like all the others before) has touched my heart and I fully sympathize. I am so inconceivably sorry you bought this tablet. I wish there was something I could personally do for you. If there's anything, and I mean anything I can do to ease your pain, please just say.
David
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Ah David. You are too kind. No, really.
If I possessed the slightest knowledge and interest of messing with the insides of electrical hardware, I would open this tab and de-solder the nand chip and solder on a fully working one that would play nicely with the rest of the internals, and I would change the metal backing for a better one that doesn't kill off the wifi and gps signals.
But, it would probably be more worth it to buy a nexus 7 3GB 3G (although, made by ASUS :/), but there's one slight issue. Money.
At least your Prime could be unlocked. I might be stuck with lack of root forever.
..
I dont know I still love my prime+dock. It does all i need it to. Yeah there is the occasional stutter when i update an app - but this is certainly not the end of the world for me^^ The screen is awesome and there is nothing better for pdf viewing/annotation and note taking at university... Still makes every ipad/laptop user jaelous.
SD card takes all the series/movies it needs to and battery life is very good. Since JB i'm fully satisfied with what i expect from a tablet. Still got my root without that it would look different i guess. Of course this is a personal view but for me - this tablet is completely fine and worth the money i spent on it.
We got enough whining threads...
Closed.