[Q] Problem with my Galaxy S3 - Galaxy S III Q&A, Help & Troubleshooting

Hey guys, hopefully someone here can tell me what is wrong with my phone
Basically i cannot make any calls or texts with my phone, when i try to make a call it comes up "not registered on network" this only started happening yday
I can use the internet, maps etc without wifi so it is just a calling/texting problem i have
Also my sim works in my brothers iphone 4 so no problem with the sim
I contacted o2 who have said that there is no problem at their end, my account is not barred, the IMEI of the galaxy is fine, so there are no restrictions
I have done a full reboot of the phone and also made sure airplane mode isnt on
I just dont know what is wrong with my Galaxy S3
Any ideas???

Try different SIM, see if it works.

Try to re-register to your network and select gsm/wcdma auto
Settings > settings / wireless & networks > more settings > mobile networks > network mode ...... AND network operators > select your carrier
Also, if you have no signal strength, re-check to make sure your Sim is properly inserted
Sent from my GT-I9300T using xda premium

UpInTheAir said:
Try to re-register to your network and select gsm/wcdma auto
Settings > settings / wireless & networks > more settings > mobile networks > network mode ...... AND network operators > select your carrier
Also, if you have no signal strength, re-check to make sure your Sim is properly inserted
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
Deusdies said:
Try different SIM, see if it works.
Click to expand...
Click to collapse
Tried that and still no joy
I do have signal bars and i can use the internet to watch youtube and browse using mobile data but just cant make calls/texts
The sim does seem to be in correctly as it clicks like the sd card does
Ill try my brothers o2 sim when he gets home

Have you actually checked your network settings are correct .
jje

JJEgan said:
Have you actually checked your network settings are correct .
jje
Click to expand...
Click to collapse
Do you mean my APN??

nickynabi said:
Do you mean my APN??
Click to expand...
Click to collapse
Calls and SMS nothing to do with it. Just mobile data and MMS.
Sent from my GT-I9300T using xda premium

UpInTheAir said:
Calls and SMS nothing to do with it. Just mobile data and MMS.
Sent from my GT-I9300T using xda premium
Click to expand...
Click to collapse
How do i check my network settings then??

Hi just to let you know i also have the same problem!
My sgs3 was an unbranded uk handset.
Can you tell me if in kies when you load it up it tells you the csc on the current firmware version can you tell me what reads after your csc the part in brackets (KOR)
Thanks

rob7bt said:
Hi just to let you know i also have the same problem!
My sgs3 was an unbranded uk handset.
Can you tell me if in kies when you load it up it tells you the csc on the current firmware version can you tell me what reads after your csc the part in brackets (KOR)
Thanks
Click to expand...
Click to collapse
Hey
Mine is an o2 phone, not branded on the phone but when i start it up o2 splash screen is there
The info i get from Kies is:
Current firware version: PDA:LE8 / PHONE:LE5 / CSC:LE5 (O2U)
latest firmware version: PDA:LE8 / PHONE:LE5 / CSC:LE5 (O2U)

nickynabi said:
Hey
Mine is an o2 phone, not branded on the phone but when i start it up o2 splash screen is there
The info i get from Kies is:
Current firware version: PDA:LE8 / PHONE:LE5 / CSC:LE5 (O2U)
latest firmware version: PDA:LE8 / PHONE:LE5 / CSC:LE5 (O2U)
Click to expand...
Click to collapse
No one else any ideas on how to fix this??

Maybe the phone and sms apps broken. Perhaps trying using other apps like Go sms apps to see if it could send sms.
Sent from my GT-I9300 using XDA

Arsaw said:
Maybe the phone and sms apps broken. Perhaps trying using other apps like Go sms apps to see if it could send sms.
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
I was using Go sms and tried sending from stock message app when Go sms wouldnt sed it

Le8 is a crappy firmware,wait for an update though kies..
Or if u KNOW how to flash,then change to lf2 that a good firmware.if u don't know how to flash then read on how-to,there are lots of guides here on xda and utube

I had the same issue and it is related somehow to the CSC not being detected/installed correctly after flashing a new ROM.
I have spent hours and after flashing the latest UK generic ROM from the stock O2 one I had the same messages issues and Kies would connect.
After pressing x#1234# I saw the CSC was unknown and so I flashed back the O2 CSC and everthing started to work correctly. Then I have reflashed the latest UK unbranded ROM and after pressing pressing x#1234# the CSC showed correctly.
DO NOT WIPE RIPARTITION/ DELETE ALL DATA otherwise it will somehow cause the phone to set the CSC as unknown and then the messages error will come back.
After reistalling Kies for a few times it fininally decided to work, or may be it like the CSC?? Kies however does not let me upgrade firmware for some reason but at least I can sync my contacts
I have then changed the CSC to the correct UK Generic BTU (UK):
1.Just type *#272*Device IMEI# at Phone dial pad.
2.Select the CSC that you want.
3.Click Install.
4.Phone will be rebooted by itself.
5.That’s all.
Afterword I have run a software update from the phone and it upgraded to the latest firmware, kies confirmed it too

experia1234 said:
I had the same issue and it is related somehow to the CSC not being detected/installed correctly after flashing a new ROM.
I have spent hours and after flashing the latest UK generic ROM from the stock O2 one I had the same messages issues and Kies would connect.
After pressing x#1234# I saw the CSC was unknown and so I flashed back the O2 CSC and everthing started to work correctly. Then I have reflashed the latest UK unbranded ROM and after pressing pressing x#1234# the CSC showed correctly.
DO NOT WIPE RIPARTITION/ DELETE ALL DATA otherwise it will somehow cause the phone to set the CSC as unknown and then the messages error will come back.
After reistalling Kies for a few times it fininally decided to work, or may be it like the CSC?? Kies however does not let me upgrade firmware for some reason but at least I can sync my contacts
I have then changed the CSC to the correct UK Generic BTU (UK):
1.Just type *#272*Device IMEI# at Phone dial pad.
2.Select the CSC that you want.
3.Click Install.
4.Phone will be rebooted by itself.
5.That’s all.
Afterword I have run a software update from the phone and it upgraded to the latest firmware, kies confirmed it too
Click to expand...
Click to collapse
Thanks for the tip mate, i never did any flashing of the phone (new to android) but i contacted the store on Amazon and they exchanged it for me and everything is now fine, i even now have an unlocked phone, even though theres o2 splashscreen

did you unchecked the "use packet data" and the "data roaming"? if you did you have a firmware problem. happens to me the samsung just reflash the right rom for my phone in my country then WOOLAA! it fixed.

Related

Busy signal even when not busy!!!

Hi,
I´ve been having a serious issue with my phone.
- I´m not using the phone, people call me and get a busy signal.
- I´ve tried calling my self from a landline and realized this is true.
- I´ve tested calling my home´s landline and got a weird beeping sound and then the call was not completed.
- I´ve rebooted the phone and the issue was fixed, but after a while it reocured.
Any thoughts on how to fix this?
I was just wondering if its a SIM issue (rather than phone). Maybe try a different SIM and see if there's a different result?
Sent from my GT-I9100 using xda premium
- I´ve cleaned the SIM card and the SIM card slot, put it back in and made a couple of teste. I keep getting the busy signal even when the phone is not being used. Now even after I reboot the issue sometimes happens....or if it doesn´t happen it starts happening after the phone goes to sleep.
Could this be the phone´s modem? This is a serious issue.
You can flash a new modem from the modem thread .Or ask for a new sim card .
jje
Sent from my GT-I9100 using xda premium
i have the same problem with my sgs2
which modem firmware i should flash ?
I live in Germany use the EPLUS Carrier and Firmware is 2.3.5 XWKJ3
dubist said:
i have the same problem with my sgs2
which modem firmware i should flash ?
I live in Germany use the EPLUS Carrier and Firmware is 2.3.5 XWKJ3
Click to expand...
Click to collapse
I got the lastest "Test Mode" firmware from the program "Check Fus Downloader" for you.
Product Code: GT-I9100LKAEPL
Latest firmware: I9100XWKF3/I9100EPLKE4/I9100XXKE7/I9100XWKF3
Is this the correct one??? If so you could try the following if you already have root and CWM Recovery installed;
Type into your phone dialer *#1234# and write download your existing 'Phone' (Modem) version, just incase you wish to reflash that.
[MODEM] Main modem XX versions flashable through CWM
Immediately before flashing, I suggest you take nnote of signal strength; Phone Menu / Settings / About Phone / Status, you can then compare.
Download the closest matching modem and flash through CWM Recovery. The closest I can see is XXKF2.
If you still have no luck, could also try the latest one as well. Be aware for any change in signal strength, quality, not obtaining 3G, H, H= etc.
Hope this helps

[Q] Unable to select or register on mobile network

Please, Please, HELP ME !!!
I looked all over this forum and on the net to try to find a solution to my problem, but I couldn't find anything that relates to this issue.
When I go into Mobile Networks/Network Operators, the phone starts to search for available networks. When the search is complete, I select the network I want and then I get the following message: "Unable to select Network/Select Automatically. Unable to connect.Try again later." The only way I can connect to my provider is to reboot the phone. Because of this, I am unable to use my phone in roaming either. It looks like my phone fails to connect to any mobile networks manually.
When I put the SIM in a different phone, the error is gone, so the problem should be with my phone. Could it be a modem or a ROM issue? Don't know.
The phone is rooted, with Android 2.3.5, Baseband: I9100XXKI4. Kernel version: 2.6.35.7-I9100XXKI4-CL611039 [email protected] #2.
Please help me. All help will be greatly appreciated.
Thank you
fxpar said:
Could it be a modem or a ROM issue?
Click to expand...
Click to collapse
Already tried to change modem/
wipe the hell out of your phone/
reflash the Rom?
Almost always helps
Set network APN manually do not use search /auto and see what happens .
That can be followed by backup of data and factory reset .
You can also check you have correct CSC for network/location .
Next would be to flash another modem KI1 for choice through Odin or from the zipped modems post through CWM .
Modems
http://forum.xda-developers.com/showthread.php?t=1131950
All Fails you can do the following this will bring the phone to an acceptable warranty return state if it does not cure the problem .
....................................
Clean Slate for those that balls up the firmware .
Backup data first if phone is working .
Boot CWM recovery
Mounts and Storage
Format cache data system sd card .
Remove battery
Boot to download mode
Open Odin
Install correct stock firmware .
Still problems use usb jig to set rom counter to zero .
Return to service centre .
jje
Thank you jje,
My current CSC is this: I9100OXAKI4.
My location/network is this: Romania/Vodafone
Roaming in Hungary for example still does not work. Could the CSC be wrong?
Thank you
fxpar said:
Thank you jje,
My current CSC is this: I9100OXAKI4.
My location/network is this: Romania/Vodafone
Roaming in Hungary for example still does not work. Could the CSC be wrong?
Thank you
Click to expand...
Click to collapse
He should work with I9100XXKJ3
Thank you umarian,
I will try to find a new firmware with the right CSC and flash my phone again. Any quick links you might know would be much appreciated.
Then, I will check later today if roaming works and will get back here with the results.
Thank you again
The stock roms posts is where you start ,
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje
I had the similar problem since last week: The sgs2 has been working with local operator Telia for about 4 months and suddenly it could not register on the network after I have set it to airplane mode several times
I put 3 other sims from the same operator in my sgs2, all of them do not work, and they all working fine in other phones
I put 2 sims from 2 other operators in my sgs2, they all working fine
So it seems this sgs2 only does not work within Telia's network, but I gave Telia support my IMEI number, they say that number is not locked or blocked in their network
I tried manually select network from the list, but get immediately back a notification saying "unable to select network", not like in a working phone, it takes several seconds before getting a confirmation from the network
So I guess some old denying answer from Telia is cached in the phone, and everytime phone send the register request, the cached denying answer is read. unless I can clearout this cache, there is no way to get registered with Telia
I went forward to wipe/factory reset/flash another rom&modem, all did not help. I guess these cache information is not changeble through normal flashing process, maybe in EFS area or somewhere else
Anyone can help?
I went forward to wipe/factory reset/flash another rom&modem, all did not help.
Flash correct stock firmware with correct CSC and Modem for your network .
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje
I'm sure this is not your situation but my provider was down for the days but when I called support they swore everything was fine and trouble shooted my phone.for what ever reason their Sim showed every provider in my area as them.(as it in network search all providers looked like my provider). While the phone tried to connect to the other providers it was rejected as "unable to register on network"error. I did not figure out out until I checked network search with a different provider Sim and my network provider was no where to be found until they got the system back up in my area.
JJEgan said:
I went forward to wipe/factory reset/flash another rom&modem, all did not help.
Flash correct stock firmware with correct CSC and Modem for your network .
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje
Click to expand...
Click to collapse
Thanks, I always flash stock roms and csc for the phone, and tried twice, I believe the data which caused the problem could not be touched by the flash process
Now I put another SIM from telenor in the sgs2 and try to manually select the Telia network, it took more than 30 seconds and returned a message saying "unable to select network, select automatically", and then it select home network (telenor) successfully
However, if I manually select other non-home network (3, tele2 etc... ), it took about 5 seconds to get that message
So, I think that 30 seconds waiting actually is a system timeout period, there is no communication to/from Telia network during this period
The strange thing is that even reflash the rom/kernel/modem do not improve the situation, where did the android system store the settings of network operators so that even a full flash of the phone can not clear it?
I'm going to do some adb logging today to see what is actually happening there...

No Connection After Rom update

Hi all,
I need help regarding connection problem of my I9300.
I updated my SGSIII through kies from LE8 to LH1 ( Using Firmware initialization, as Kies was giving message that it cannot update this phone)
But after update i have no network connection at all. There aren't any insert sim warnings anywhere, i just have a circle with a diagonal line through it in the notification bar where the signal bars usually sit.
If i hold the power button to bring up the shut down/flight mode menu,I can turn on flight mode but after getting in flight mode this option is diasabled. And i cannot turn off flight mode from power menu.
I can disable it from settings, but that option also disables and only enables if i exit from that menu and enter again.
I have re installed .LE8 via Odin but it is same.
My phone is unlocked and i can see carrier name in status bar.
Also it does not search any available networks from menu.
Any one knows what is wrong
Verify your imei, *#06#
Sent from my GT-I9300 using xda premium
Dialer type *#1234#
Are modem and CSC correct for your area .
Have you set up the network manually is the network registered in the APN list .
Have you tried a factory reset after backing up all data ??
But this reads more like a failed flash .
jje
Rivafe said:
Verify your imei, *#06#
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
I have verified, My imei number is correctly displayed.
JJEgan said:
Dialer type *#1234#
Are modem and CSC correct for your area .
Have you set up the network manually is the network registered in the APN list .
Have you tried a factory reset after backing up all data ??
But this reads more like a failed flash .
jje
Click to expand...
Click to collapse
My signals were fine with OXA LE8. I upgarded to LG8.
Now i have reflashed same firmware but it did bot work.
MY APN is automatically configured from sim,
But when i got to network operators --> Search networks, Searching flashes for a second and goes off.
When i choose Network operators --> Select automatically it says registered to network immediately
Also power menu keeps telling that flight mode is ON even if i turn it off from setting. and this option in power menu is also disabled unless i reboot. After switching to Flight mode first time from menu it is disabled.
I did factory reset but it did not help
If it is a failed flash, what should i do?
I have noticed one more thing,
If i remove sim card, I get no sim card symbol. But i get full signal bars on status bar.
In settings--> Status it shows signal strength of 71 dbm 21 asu
Also without sim card the flightmode can be enabled or disabled normally
with flight mode disabled the signal strength is 70-80 dbm, with flight mode enabled signals go to 111 dbm
I have the same error!
Exacly equal on everything you said!
Only diference is, my IMEI was changed by 004999xxxxxx.
And I don't know why!
I've done all facilities to follow many tutorials here, but nothing worked.
I have just noticed that in status menu, serial number is 00000000000.
Is it normal or i have some corruption in EFS folder.
fael9001 said:
I have the same error!
Exacly equal on everything you said!
Only diference is, my IMEI was changed by 004999xxxxxx.
And I don't know why!
I've done all facilities to follow many tutorials here, but nothing worked.
Click to expand...
Click to collapse
I think you can resolve your issue by restoring efs data
I have checked my efs folder.
following two files are modified at the time when i installed the LH1 firmware.
1- nv_data.bin
2- nv_data.bin,md5
allother files are old.
I think it has some problem. I have .bak files of both files.
How can i restore them.
Do you have EFS backup? If yes, did you try to restore it?
Sent from my GT-I9300 using xda app-developers app
-A-P-M- said:
Do you have EFS backup? If yes, did you try to restore it?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I haven't.
I'll try do make this for restore my IMEI number: http://forum.xda-developers.com/showthread.php?t=1801997
but, I'm not sure if works in GT-I9300 by Vodafone... I'm searching.. and not found yet... and I can't make questions..I'm new here..=/
fael9001 said:
I haven't.
I'll try do make this for restore my IMEI number: http://forum.xda-developers.com/showthread.php?t=1801997
but, I'm not sure if works in GT-I9300 by Vodafone... I'm searching.. and not found yet... and I can't make questions..I'm new here..=/
Click to expand...
Click to collapse
My friend had the same problem when he tried to initiate the firmware via Kies (as it was not his region update, which we believe is the cause of the problem)
He solved it by downloading the latest official firmware of his region using checkfus-PC version after wiping all data and cache and it worked well bringing his device back to the latest official firmware and reseting modem/csc
For Egypt, I believe the latest official firmware is BLFB. Download PC version of check fus and use it to verify :good:
DevilDuck81 said:
My friend had the same problem when he tried to initiate the firmware via Kies (as it was not his region update, which we believe is the cause of the problem)
He solved it by downloading the latest official firmware of his region using checkfus-PC version after wiping all data and cache and it worked well bringing his device back to the latest official firmware and reseting modem/csc
For Egypt, I believe the latest official firmware is BLFB. Download PC version of check fus and use it to verify :good:
Click to expand...
Click to collapse
This sounds like good.
Have you a tuto how use this checkfus-PC? And download official firmware from sammobile.com?
I'm from Brazil, I bought this phone on Ireland...totaly different region.. I installed Ireland's room with ODIN.
Already, many thanks for your attention.
fael9001 said:
This sounds like good.
Have you a tuto how use this checkfus-PC? And download official firmware from sammobile.com?
I'm from Brazil, I bought this phone on Ireland...totaly different region.. I installed Ireland's room with ODIN.
Already, many thanks for your attention.
Click to expand...
Click to collapse
I dont have a Tuto for you..but once you open Checkfus..the steps are quite easy..enter your model number..your region and download the firmware..similarly you can do the same on Sammobile.com...you will need to register first...once you have the zip file..unzip it to find the .tar file..take your phone into download mode.connect to pc with odin open...choose the .tar file as pda uncheck re-partition if it is checked...and flash..
-A-P-M- said:
Do you have EFS backup? If yes, did you try to restore it?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
DevilDuck81 said:
My friend had the same problem when he tried to initiate the firmware via Kies (as it was not his region update, which we believe is the cause of the problem)
He solved it by downloading the latest official firmware of his region using checkfus-PC version after wiping all data and cache and it worked well bringing his device back to the latest official firmware and reseting modem/csc
For Egypt, I believe the latest official firmware is BLFB. Download PC version of check fus and use it to verify :good:
Click to expand...
Click to collapse
Am i supposed to download the firware for my country and reflash it.
My phone orignal firmware is BTU ( UK ) according to Kies when i use Kies firmware initiaization, but i am in PAK.
Is this the cause of problem
My CSC when it checked before upgrading was LE8 (XXX)
when using *#197328640# (Service Mode)
version info---> sw version-->read csc code it says does not support
read all sw versio ---> no thing against csc code
read imei ---> not supported
But*#06# returns imei
*#1234# returns all information
I am confused. is it normal
Is there a way to check the orignal CSC as i might have some csc conflict that is not allowing me to use sim card
I have checked my nv_data.bin
I found that it has ÿÿÿÿÿI9300XXLE8............. written in it. is it ok for UK (BTU) firmware.
But Odin does not show my CSC it says that i have LE8 ( XXX ).
Using *2767*4387264636#. code to check product number is also not working in my phone. It does nothing.
In service menu when i check sellout sms-->get scm info
1- sellout sms : off
Pcode : not active
Mode : prod
Any progress?
After flashing official LE8 and fox hound LH4, i think it is not rom related issue.
Some people think that it may be CSC or product code problem, But in my SGS2 i flashed every rom with many different CSC and regions but i never had this issue.
I am currently working on EFS folder because all my symptoms are same as if EFS folder is corrupt, but i just want to be sure because i can see imei, mac addresses and SW info.
muhammad.ali123 said:
After flashing official LE8 and fox hound LH4, i think it is not rom related issue.
Some people think that it may be CSC or product code problem, But in my SGS2 i flashed every rom with many different CSC and regions but i never had this issue.
I am currently working on EFS folder because all my symptoms are same as if EFS folder is corrupt, but i just want to be sure because i can see imei, mac addresses and SW info.
Click to expand...
Click to collapse
The problem is how restore this EFS folder, or edit.. I don't know,
find the solution?

[Q] Phone doesn't connect to internet.

Hello.
I've got problem with APN internet connection on my S3. When I turn on packet transfer, it doesn't connect to internet at all, even "connection icon" (that with 2 arrows blinking) doesn't show up. I downloaded APN configuration file from T-Mobile, so those are fine for almost sure.
What to do now?
Some basic info (according to Guide/Info thread):
- What Rom/Kernel/Modem you are using?
AP: I9300XXELLA
CP: I9300NELK2
CSC: I9300H3GELL1
- Are you rooted/unrooted?
Not sure, I bought phone in GB, but live in Poland. Simlock was removed too. It's fresh android instalation after Hard Reset. Never tried to personal root.
- Have you flashed any mods/scripts/themes?
No.
- Have you changed DPI? If yes, to what?
I dont know what DPI is.
- Have you done anything to try to solve your issue prior to posting the same?
I've done hard reset, but it didn't change anything. Also downloaded APN configuration file from TMobile (which is my provider ofc) as stated ealier.
Thanks in advance.
Does the phone make calls and texts okay?
Did you flash the latest stock ROM for Poland via Odin on your PC?
Did you flash the right modem and RIL for Poland?
boomboomer said:
Does the phone make calls and texts okay?
Did you flash the latest stock ROM for Poland via Odin on your PC?
Did you flash the right modem and RIL for Poland?
Click to expand...
Click to collapse
Calls and texts work as intented. Personally didn't flash anything on my phone.
It's important to mention, that internet connection did work for longer period ealier and one day for some reason it stopped.
tariel36 said:
Hello.
I've got problem with APN internet connection on my S3. When I turn on packet transfer, it doesn't connect to internet at all, even "connection icon" (that with 2 arrows blinking) doesn't show up. I downloaded APN configuration file from T-Mobile, so those are fine for almost sure.
What to do now?
Some basic info (according to Guide/Info thread):
- What Rom/Kernel/Modem you are using?
AP: I9300XXELLA
CP: I9300NELK2
CSC: I9300H3GELL1
- Are you rooted/unrooted?
Not sure, I bought phone in GB, but live in Poland. Simlock was removed too. It's fresh android instalation after Hard Reset. Never tried to personal root.
- Have you flashed any mods/scripts/themes?
No.
- Have you changed DPI? If yes, to what?
I dont know what DPI is.
- Have you done anything to try to solve your issue prior to posting the same?
I've done hard reset, but it didn't change anything. Also downloaded APN configuration file from TMobile (which is my provider ofc) as stated ealier.
Thanks in advance.
Click to expand...
Click to collapse
#
First question do you have Mobile Data turned on .
Second Question is your network supplying you with mobile data or have they turned it off .Third what does your network / the phone vendor say about the problem .
jje
JJEgan said:
#
First question do you have Mobile Data turned on .
Second Question is your network supplying you with mobile data or have they turned it off .Third what does your network / the phone vendor say about the problem .
jje
Click to expand...
Click to collapse
Yes i have Mobile Data turned on. Yes, my network supplies me with mobile data.
I didn't ask T-Mobile about it yet, since I think it's phone-side problem. Can't really ask the phone vendor, since the phone was a gift so I didnt buy it personally.
tariel36 said:
Yes i have Mobile Data turned on. Yes, my network supplies me with mobile data.
I didn't ask T-Mobile about it yet, since I think it's phone-side problem. Can't really ask the phone vendor, since the phone was a gift so I didnt buy it personally.
Click to expand...
Click to collapse
But presume you are paying for a network somehow.
Try with a known internet working sim card .
jje
JJEgan said:
But presume you are paying for a network somehow.
Try with a known internet working sim card .
jje
Click to expand...
Click to collapse
Maybe I missunderstood the "phone vendor" part, but if you meant the place where I bought the phone, then it's probably no chance to ask him. If you meant the my actual Polish "GSM(?) Provider" (T-mobile), I didn't ask them about anything yet, but Yes, i pay them for "internet plan".
Low chances to check other sim card (atleast for today and very near future). Any other tips?
tariel36 said:
Maybe I missunderstood the "phone vendor" part, but if you meant the place where I bought the phone, then it's probably no chance to ask him. If you meant the my actual Polish "GSM(?) Provider" (T-mobile), I didn't ask them about anything yet, but Yes, i pay them for "internet plan".
Low chances to check other sim card (atleast for today and very near future). Any other tips?
Click to expand...
Click to collapse
TMobile shop and ask the guys to just check for you .
jje
Morning!
I was randomly tweaking with settings today morning and turned on and off "plane mode". After that, my phone immediately caught Internet connection! Technology magic.
So it's working now. Thanks for caring about my problem.
@offtopic (you don't have to reply at all)
I'm just curious, what could cause such thing?
Have a nice day.
It's a computer, turning things off then on again fixes 80% of all problems. You also might try clearing cache and dalvic in recovery, as sometimes cached copies of system files can corrupt.
If it starts to happen more often then reflash the rom.

help please

hi guys I got a Samsung s3 of a mate he had it working on a custom rom I wanted it back to stock so flashed it with a btu (uk) firmware
now when I put my virgin media sim in it I get the "do I want to download the virgin media config settings"
I press yes and I get nothing?
now here is the thing it will give me access to virgin mobile internet?
I go to settings and the virgin media apn for mobile internet is there but nothing else
it will not register on the network
the sim works fine on my other phone
I have done this .....Open your dial pad and then type in *#197328640#.
Go to Main Menu > [1] UMTS > [1] Debug Screen > [8] Phone Control > [6] Network Lock >then I just get this message....MENU NOT EXIST PRESS BACK KEY Current command is 186
thopughts please
Very difficult to understand you, but flashing a firmware has nothing to do with network lock.
joe sando said:
hi guys I got a Samsung s3 of a mate he had it working on a custom rom I wanted it back to stock so flashed it with a btu (uk) firmware
now when I put my virgin media sim in it I get the "do I want to download the virgin media config settings"
I press yes and I get nothing?
now here is the thing it will give me access to virgin mobile internet?
I go to settings and the virgin media apn for mobile internet is there but nothing else
it will not register on the network
the sim works fine on my other phone
I have done this .....Open your dial pad and then type in *#197328640#.
Go to Main Menu > [1] UMTS > [1] Debug Screen > [8] Phone Control > [6] Network Lock >then I just get this message....MENU NOT EXIST PRESS BACK KEY Current command is 186
thopughts please
Click to expand...
Click to collapse
If your phone is unable to connect Virgin network then how come it asked you to download config settings. Are you able to call any one? If not then flash the correct firmware. (Refer sammobile)
If you are able to dial out and only internet is issue then google and find out virgin mobile internet configuration and do it manually.
KSKHH said:
If your phone is unable to connect Virgin network then how come it asked you to download config settings. Are you able to call any one? If not then flash the correct firmware. (Refer sammobile)
If you are able to dial out and only internet is issue then google and find out virgin mobile internet configuration and do it manually.
Click to expand...
Click to collapse
hi thanks for your input
my phone is running gt-i9300xxugmk6_btu
now im very stupid when it comes to things like this
the phone now says virgin on the home screen
I can send an mms message to another phone and I can use the phones mobile internet as now the mms apn and mobile internet
I can not receive texts on this phone that's why I am not getting the virgin settings
and I can not make or receive any telephone calls
like I said im very stupid so I really need some help in getting these settings manually into the phone or a virgin media firmware perhaps ive looked on the net until my head hurts
thanks in advance
after doing *#1234# I have the following
ap/;i9300xxugmk6
cp:i9300xxugmk6
csc:i9300xagmk6
joe sando said:
like I said im very stupid so I really need some help in getting these settings manually into the phone or a virgin media firmware perhaps ive looked on the net until my head hurts
thanks in advance
Click to expand...
Click to collapse
When you installed the rom (BTU is fine its a generic UK Europe firmware so any sim should work) did you do a factory reset to clean the phone of all the custom stuff, if not then do that, Settings > Accounts > Backup and Reset then Factory Data Reset if you are running Android 4.3
This will wipe the phone data and settings to return it to factory state of the BTU rom, move any pictures, music etc from the internal storage to your external SD card or you will lose it
When the phone reboots you will need to set it up from scratch as if you had just got it.
ag4751 said:
When you installed the rom (BTU is fine its a generic UK Europe firmware so any sim should work) did you do a factory reset to clean the phone of all the custom stuff, if not then do that, Settings > Accounts > Backup and Reset then Factory Data Reset if you are running Android 4.3
This will wipe the phone data and settings to return it to factory state of the BTU rom, move any pictures, music etc from the internal storage to your external SD card or you will lose it
When the phone reboots you will need to set it up from scratch as if you had just got it.
Click to expand...
Click to collapse
hi yes ive done all that but alas no sms or call facility its doing my head in now
I have a chinky phone that I flash regular and never had an issue
I have selected t mobile form the choice I had and that's how I got to send mms as when I select virgin I just get mobile internet from the sim
I feel like smashing the phone up
In addition to the above: reboot the phone and go to Settings..more settings...Mobile networks....network operators. ..select Virgin and let phone register on the network.
Sent from my SM-N9005 using xda app-developers app
shayind4 said:
In addition to the above: reboot the phone and go to Settings..more settings...Mobile networks....network operators. ..select Virgin and let phone register on the network.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
ok will try that and report back
so rebooted put my virgin sim in and proceeded to skip everything until it said
tmobile or virgin
selected virgin
then went to settings and networks selected virgin it took ages before I got the registerd on network message
so now goe to access point names
apn is virgin mobile media internet
and nothing else..i got the pop up about con fig settings I clicked yes and nothing has come
now I REALLY want to hit this phone with a large hammer
joe sando said:
ok will try that and report back
so rebooted put my virgin sim in and proceeded to skip everything until it said
tmobile or virgin
selected virgin
then went to settings and networks selected virgin it took ages before I got the registerd on network message
so now goe to access point names
apn is virgin mobile media internet
and nothing else..i got the pop up about con fig settings I clicked yes and nothing has come
now I REALLY want to hit this phone with a large hammer
Click to expand...
Click to collapse
Call Virgin customer service.
shayind4 said:
Call Virgin customer service.
Click to expand...
Click to collapse
hi this sim works flawless in my chinky phone
is there any way I can find out if my phone is barred and if it was barred would I be able to use the phone for mms as it can send mms?
sorry if this is stupid btw
joe sando said:
hi this sim works flawless in my chinky phone
is there any way I can find out if my phone is barred and if it was barred would I be able to use the phone for mms as it can send mms?
sorry if this is stupid btw
Click to expand...
Click to collapse
Don't know how to check if the phone is barred. As your phone registered on Virgin network, I don't think it's network-locked.
Try a sim from a different network to see if you can replicate the problem.
Maybe try factory reset and setup without the sim card in. After the set up shut down and pop in the SIM, then restart. Make sure mobile data and wifi are off when you restart.
It is odd, because it should automatically configure without the need to download anything.
ok thanks will try that
ok done all that phoned virgin support
they are suggesting it is locked onto the previous network
thing is I don't know what the network was before so I guess
ive got hold of a small wifi tablet for the boys to play with
unless someone can point me in the right direction?????
joe sando said:
ok thanks will try that
ok done all that phoned virgin support
they are suggesting it is locked onto the previous network
thing is I don't know what the network was before so I guess
ive got hold of a small wifi tablet for the boys to play with
unless someone can point me in the right direction?????
Click to expand...
Click to collapse
Use KIES to recover the original phone firmware,
Start Kies do not connect the phone turn that off and remove the battery
On the menu bar go to Tools > Firmware Upgrade and Installation them follow the instructions
This will put the most up to date original firmware version on the phone but may well sim lock it if it was previously locked to a network

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