Hi,
I've a problem with my LG optimus net p690.
Sometimes it crashes and says "Crash! Please get Ramdump!" I will remove the battery and re-insert it and it starts working. But it happens atleast 4-5 times a day. It will not happen for a specific application or something like that, it will when am listening to music, when i recieve a call/sms, while charging and even when kept idle.
I did factory reset a lot of time but no luck. It will happen in all the ROMs including stock rom. I even restored it to stock rom by kdz updater but still had no luck.
Any help regarding this?
Thanks
Nagendra
bsnagendra said:
Hi,
I've a problem with my LG optimus net p690.
Sometimes it crashes and says "Crash! Please get Ramdump!" I will remove the battery and re-insert it and it starts working. But it happens atleast 4-5 times a day. It will not happen for a specific application or something like that, it will when am listening to music, when i recieve a call/sms, while charging and even when kept idle.
I did factory reset a lot of time but no luck. It will happen in all the ROMs including stock rom. I even restored it to stock rom by kdz updater but still had no luck.
Any help regarding this?
Thanks
Nagendra
Click to expand...
Click to collapse
Have you tried to do an full restore or a full wipe? Flash another ROM maybe soves the problem. RAMDUMP, maybe is caused by an app. The app stays in the memory and don't get out. That's it.
wiped cache a lot of times
Mr.Indigo said:
Have you tried to do an full restore or a full wipe? Flash another ROM maybe soves the problem. RAMDUMP, maybe is caused by an app. The app stays in the memory and don't get out. That's it.
Click to expand...
Click to collapse
Yup, I did it every time when I changed the ROM.
It started even before I root the phone. But after wiping cache also same thing's happening
bsnagendra said:
Hi,
I've a problem with my LG optimus net p690.
Sometimes it crashes and says "Crash! Please get Ramdump!" I will remove the battery and re-insert it and it starts working. But it happens atleast 4-5 times a day. It will not happen for a specific application or something like that, it will when am listening to music, when i recieve a call/sms, while charging and even when kept idle.
I did factory reset a lot of time but no luck. It will happen in all the ROMs including stock rom. I even restored it to stock rom by kdz updater but still had no luck.
Any help regarding this?
Thanks
Nagendra
Click to expand...
Click to collapse
Well, i too have the same problem, i get it once in 3days, when connected to 3G/2G network.... :/ unfortunately LG india is Least bothered about my request.. and i was left clueless,
nik263 said:
Well, i too have the same problem, i get it once in 3days, when connected to 3G/2G network.... :/ unfortunately LG india is Least bothered about my request.. and i was left clueless,
Click to expand...
Click to collapse
nik263, i went to service centre and they replaced some part and returned it tome. they took only an hour to replace the part. LG knows about the issue andd they are working on it. as a temp workaround they are changing that part. after they replaced the part drastically it came down. earlier i used to get it atleast 5 - 6 times a day now only once in a day i am getting it.
I get it very often. Unfortunately sometimes during phone calls. I can reproduce this issue whenever needed by switching on the radio while the music player is already running. BAD!!!
bsnagendra said:
nik263, i went to service centre and they replaced some part and returned it tome. they took only an hour to replace the part. LG knows about the issue andd they are working on it. as a temp workaround they are changing that part. after they replaced the part drastically it came down. earlier i used to get it atleast 5 - 6 times a day now only once in a day i am getting it.
Click to expand...
Click to collapse
sa_th said:
I get it very often. Unfortunately sometimes during phone calls. I can reproduce this issue whenever needed by switching on the radio while the music player is already running. BAD!!!
Click to expand...
Click to collapse
bud, goto service center and they will replace a part (didn't get a hint what they replaced) and will return it in couple of hours. after replacing it also am getting it but it is drastically reduced, now am getting may be once in a week or 10days. thats the only solution
But now my phone is rooted and have custom rom flashed. I was in an impression that they will not consider it for warranty. I do not have my original rom;s backup. How did u manage?
bsnagendra said:
bud, goto service center and they will replace a part (didn't get a hint what they replaced) and will return it in couple of hours. after replacing it also am getting it but it is drastically reduced, now am getting may be once in a week or 10days. thats the only solution
Click to expand...
Click to collapse
LG optimus P690 crash
Hi All,
Even I am getting that crash. I was trying to downlaod files via bluetooth yesterday, though the space in the SD was low.
It was a whole lot of memory, alteast larger than the space left in the SD.
When I took a look at it, it was sort of off.
Then I have to take the battery out and the I restarted it.
Even then it was getting off, just after I am getting the display screen.
This is happening since yesterday, and I have already switched off my phone for around 15 times.
I could see that there is less than 100 MB left on the SD card.
What I observe is that only if the SD card is getting loaded in the first few minutes, my phone is crashing. and if it is not loading I could work on it for some time.
Please figure this out and let me know
Thanks in advance,
Ravi
Having same problem here. IM getting ramdump more often when IM on stock ROM. Does this have anything to do with heap size
Sent from my LG ONet using xda premium
Related
Hi guys, anybody getting random restarts with this phone? I've been getting them approx once a day, I factory reset and thought the problem had disappeared but it has started again.
I haven't flashed with any ROM's, on standard firmware and I only have speedtest and wallpapers...no other apps.
Cheers
NuckinFutz said:
Hi guys, anybody getting random restarts with this phone? I've been getting them approx once a day, I factory reset and thought the problem had disappeared but it has started again.
I haven't flashed with any ROM's, on standard firmware and I only have speedtest and wallpapers...no other apps.
Cheers
Click to expand...
Click to collapse
Nope... had mine in 5 days now, never happened.
Looking at my ROM it looks rather old:
i9100XXKDH
I9100XWKDC
0 restarts so far
NuckinFutz said:
Hi guys, anybody getting random restarts with this phone? I've been getting them approx once a day, I factory reset and thought the problem had disappeared but it has started again.
I haven't flashed with any ROM's, on standard firmware and I only have speedtest and wallpapers...no other apps.
Cheers
Click to expand...
Click to collapse
Yes. I've had the phone about a week and it's happened about 3 times. I only just saw the last one as the media scanner was starting. The only good side, is the phone boots really quickly
gareth7o9 said:
Yes. I've had the phone about a week and it's happened about 3 times. I only just saw the last one as the media scanner was starting. The only good side, is the phone boots really quickly
Click to expand...
Click to collapse
During normal usage, phone kept rebooting five to six times in quick succession (happened twice) upon media scanning. Seems that my Apacer 16GB MicroSDHC doesn't play ball with it; ever since I've removed the memory card, the rebooting just went away.
Always worth backing up data factory reset and wipe restore apps but not system files
jje
Hhmmm it's a possibility, I also have 16Gb card in mine and this was directly transferred from my old android phone. Perhaps I should re-format it.
Thing is it doesn't do it lots as you describe and will happily play music all day...it's just completely random.
NuckinFutz said:
Hhmmm it's a possibility, I also have 16Gb card in mine and this was directly transferred from my old android phone. Perhaps I should re-format it.
Thing is it doesn't do it lots as you describe and will happily play music all day...it's just completely random.
Click to expand...
Click to collapse
Started with a clean slate by reformatting the SDHC using the SGSII, rebooting came back shortly after. Running on stock ROM.
JJEgan said:
Always worth backing up data factory reset and wipe restore apps but not system files
jje
Click to expand...
Click to collapse
Tried that, worked for a few days but now its back!
sgtdag said:
Started with a clean slate by reformatting the SDHC using the SGSII, rebooting came back shortly after. Running on stock ROM.
Click to expand...
Click to collapse
Oh well there goes that idea! Wasn't looking forward to putting all my music back on anyways
Mine rebooted exiting a game as a friend was trying out hte phone earlier.... oops
Can anyone with the reboot issue please post firmare that is on your phone please? I'm almost certain it's related to this.
sgtdag said:
During normal usage, phone kept rebooting five to six times in quick succession (happened twice) upon media scanning. Seems that my Apacer 16GB MicroSDHC doesn't play ball with it; ever since I've removed the memory card, the rebooting just went away.
Click to expand...
Click to collapse
Interesting. I also have a 16GB MicroSDHC in mine. I didn't format it either. I just used it straight from my Galaxy Tab. I wonder if it should be formatted.
NuckinFutz said:
Can anyone with the reboot issue please post firmare that is on your phone please? I'm almost certain it's related to this.
Click to expand...
Click to collapse
My firmware as follows:
Mine is the same baseband version but I9100XWKDC....so even older!
The ones that are reporting random restarts are in the main original firmware that came with the phone in the first few weeks .
Been 3 firmware updates released since .
jje
Not once has mine rebooted on its own.
I have a 16GB microSD, latest firmware etc...
I'm desperate to update through Kies as I don't want to invalidate my warrenty but it's just saying 'device version cannot be updated'. It's not locked so I don't know why I can't.
TBH last time I had a Samsung I had issues, should have known better :/
sgtdag said:
My firmware as follows:
Click to expand...
Click to collapse
Hey I have the exact same firmware. Have you updated your phone? Did the rebooting stop after you updated your firmware? Even though the phone rebooting doesn't affect me much but then I find it really annoying that it reboots randomly.
the phone powered off it self until i pressed the power button to turn on again. i noticed this often happened when i put in my pocket for a while. but when i put it on table over night it didn't happen.
roms that i tried that had the same problem:
batista 3.7++
lightening 3+,6+
cognition 1.4+
apps that i tried uninstalled but no avail:
-setcpu
-daemon control(batista rom)
-juice defender
is it due to motherboard issue? appreciate your advice. thanks.
have u tired wiping data and dalvik cache before installing any rom?
poch_1421 said:
have u tired wiping data and dalvik cache before installing any rom?
Click to expand...
Click to collapse
thanks, yes, i in fact wiped all and even install stock rom before any mod roms. and i also changed few kernels(stock, nipo, CF..)but still the same..
now trying to use kh4 stock rom and see..
So the this issue s only occurring when the phone is in your pocket and never when out of your pocket.
this happens to my Phone as well.. its kinda random...
sometimes when am listening to music and sometimes when its just on standby
for example it just restarted which reminded me to search for this error...
few days ago it was on standby and had shut itself down and the battery was completely drained after 5 hours without anything on.
achillies400 said:
So the this issue s only occurring when the phone is in your pocket and never when out of your pocket.
Click to expand...
Click to collapse
xD3S1x said:
this happens to my Phone as well.. its kinda random...
sometimes when am listening to music and sometimes when its just on standby
for example it just restarted which reminded me to search for this error...
few days ago it was on standby and had shut itself down and the battery was completely drained after 5 hours without anything on.
Click to expand...
Click to collapse
yes, found it only happens when putting in my pocket. when charging over night or putting on my work desk, it didn't happen.
and yes, it happened few times when it turned off it self, it lost about 10% to 20% battery in just few minutes... the phone was warm when it happened. that was why i took out to check and found it already powered off..
xD3S1x said:
this happens to my Phone as well.. its kinda random...
Click to expand...
Click to collapse
What firmware you have? I run on XXKH3 for 3 days (previously on XXKG3 for 2 weeks), no boot issues.
yqed said:
What firmware you have? I run on XXKH3 for 3 days (previously on XXKG3 for 2 weeks), no boot issues.
Click to expand...
Click to collapse
lightening 3.2 = KG2
Batista 3.7 = KH3
Cognition 1.4 = KG6
all happened to shut down it self. so i guess it is not rom issue..
I would try a stock ROM for a week, just to be safe (no apps/tweaks/kernel, etc., really stock). I'm pretty sure a recent stock ROM will not give you issues, I would not worry about the hardware.
yqed said:
I would try a stock ROM for a week, just to be safe (no apps/tweaks/kernel, etc., really stock). I'm pretty sure a recent stock ROM will not give you issues, I would not worry about the hardware.
Click to expand...
Click to collapse
thanks for your advice, will try stock rom then
Ya, do that... just to see what is going on.
More on the technical side, the screen needs minimum 500Mhz to get out of Sleep Mode. Some custom Rom's use a low voltage or "underclock" feature that reduces the power consumption but also the number of CPU steps. That is what makes your phone crash and reboot randomly.
Once you put the stock ROM, do a sdcard wipe (if you use one), just to be safe. It should take several hours, so do it over the night. Personally I would not use an external sdcard during the one week test, just be sure.
You could also have a RAM (hardware) issue, ya. But 99% of the time is related to software. Bad memory degrades fast so you will see your random reboots pop at a faster frequency. If you did all the above and still experience random reboots, run adb logcat to see what is going on at that specific moment. If you get error codes like:
Code:
code 1 (SEGV_MAPERR), fault addr 00000000
you are dealing with bad memory unfortunately and need to service your phone.
astoncheah said:
I noticed this often happened when i put in my pocket for a while. but when i put it on table over night it didn't happen.
Click to expand...
Click to collapse
I also heard that some people had bad battery contacts on their S2. Clean them with some audio head tape cleaner and cotton swabs, than make sure the contacts are proper... it should eliminate this possibility. In a way, it makes sense since you move a lot with your phone in your pocket.
Edit: I just clicked on Thank You button for your OP, instead of Quote.
yqed said:
Ya, do that... just to see what is going on.
More on the technical side, the screen needs minimum 500Mhz to get out of Sleep Mode. Some custom Rom's use a low voltage or "underclock" feature that reduces the power consumption but also the number of CPU steps. That is what makes your phone crash and reboot randomly.
Once you put the stock ROM, do a sdcard wipe (if you use one), just to be safe. It should take several hours, so do it over the night. Personally I would not use an external sdcard during the one week test, just be sure.
You could also have a RAM (hardware) issue, ya. But 99% of the time is related to software. Bad memory degrades fast so you will see your random reboots pop at a faster frequency. If you did all the above and still experience random reboots, run adb logcat to see what is going on at that specific moment. If you get error codes like:
Code:
code 1 (SEGV_MAPERR), fault addr 00000000
you are dealing with bad memory unfortunately and need to service your phone.
I also heard that some people had bad battery contacts on their S2. Clean them with some audio head tape cleaner and cotton swabs, than make sure the contacts are proper... it should eliminate this possibility. In a way, it makes sense since you move a lot with your phone in your pocket.
Edit: I just clicked on Thank You button for your OP, instead of Quote.
Click to expand...
Click to collapse
you got my THANK button too. but how to run "adb logcat"?
Is all explained into link. Time to read?
However, I have a feeling this is your problem, since the phone restarts in your pocket only. Don't smack it like the guy did, heh. Go easier, think like it is your girlfriend...
Just clean the battery contacts and make sure they touch properly.
is there a guide on how to install Stock ROM back on? cant find any...
how can i root my sgs2...?
it also happened to my phone. so i brought it back to the store where i purchased it and told them that it was shutting down randomly when i put it in my pocket. after 15 days of waiting i called them for follow up because they told me it will take 7-10 working days. they told me that the phone never shut down in the service center. what can i do about it? i don't know how to flash or root. this is my first android phone.
I have finally found a solution... installed XXKH3 FW stock, not rooted yet, and installed an application from the android market called Load Monitor
Code:
https://market.android.com/details?id=com.landak.loadmon
and enabled only Add Notifications, only notify high load, autostart and only screen on... seems to do the job, no battery drainage and most of all NO SOD (Sleep Of Death) or restarts anymore
If you still have problems try checkin wake lock from the options of the app...
Hope it helps
Sent from my GT-I9100 using XDA App
nikkoangelo said:
it also happened to my phone. so i brought it back to the store where i purchased it and told them that it was shutting down randomly when i put it in my pocket. after 15 days of waiting i called them for follow up because they told me it will take 7-10 working days. they told me that the phone never shut down in the service center. what can i do about it? i don't know how to flash or root. this is my first android phone.
Click to expand...
Click to collapse
The phone did not rebooted in their store because they did not move it, you have a bad battery contact that can be fixed easy.
dusnoki said:
I have finally found a solution... installed XXKH3 FW stock, not rooted yet, and installed an application from the android market called Load Monitor
Code:
https://market.android.com/details?id=com.landak.loadmon
and enabled only Add Notifications, only notify high load, autostart and only screen on... seems to do the job, no battery drainage and most of all NO SOD (Sleep Of Death) or restarts anymore
If you still have problems try checkin wake lock from the options of the app...
Hope it helps
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Weird, people reported that app adds load to the phone. Why not use terminal instead to check the stats?
yqed said:
Is all explained into link. Time to read?
However, I have a feeling this is your problem, since the phone restarts in your pocket only. Don't smack it like the guy did, heh. Go easier, think like it is your girlfriend...
Just clean the battery contacts and make sure they touch properly.
Click to expand...
Click to collapse
ops..missed you link..ok will read it.
lol, i do hope it's my problem and not my phone's.. i've been modding this and that on it for the past 3months since i bought it, i think it's time to treat it nicely like my girl friend and see what is her response to me.. it's been one day testing, so far ok.. thanks..
For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
ipeench said:
For the last two days my phone has been anything off at random... nothing has been changed... I'm on the cm9 nightly from the two days ago... this is the thing tho... If I gentely tap the phone it will shut off or shake it... so I figured maybe after time the batter is lose... but it also is turning off if it sits completely still...unless its playing music. It has not turned off since Round 8 ad I have just had it playing music this full time ...any ideas??
I already did a full wipe and re install and when I get home I'm going to Oden back to stock and redo everything.
Click to expand...
Click to collapse
My only suggestion at this point is odin back to stock 2.1.
Unfortunately this sounds like symptoms of hardware failure. I had a phone (cliq) which would do the exact thing as you described...the phone would vibrate shut off and reboot unexpectedly. I would open the physical keyboard and it would also shut off...this is totally hardware related from my understanding. But that is the worst case scenario.
Hopefully it is a software related issue in your case. Not much else i can say.
Sent from my Galaxy Nexus using XDA
Overclocked? Voltages changed at all from default? If you have anything set in voltage control or setcpu, get rid of them and try it. You could also try booting into recovery and see if you can reproduce the problem. That should also help determine if it is software or hardware related.
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
ipeench said:
If the phone is plugged in it does not seem to reboot. i have not had time to mess with it i will check it out this weekend. Weird because it only seems to be doing this at work? I have not had it restart on me at all while at home.
Also if i have the music playing it will not turn off. This weekend im going to oden back to stock and see how it goes. otherwise gonna try to deal with it long enough till the gs3 comes out, ha.
Click to expand...
Click to collapse
You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
drago10029 said:
You ever find a solution, I have a vibrant with the same problems. probably dropped mine too much lol
Click to expand...
Click to collapse
hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
ipeench said:
hey i know its been a while but i havent been on here at all. Never found a solution for it but for some reason it doesnt turn off random anymore
Click to expand...
Click to collapse
thanks for the response. and I found my problem already too, I had a bad power ribbon inside the phone that was torn.
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
Click to expand...
Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.