Audio Crackling while Screen Off - Galaxy S III Q&A, Help & Troubleshooting

I know this is being discussed in the sound quality thread, but I think it needs it's own thread.
This happens on every audio player, and only whilst the screen is off and not connected to charger.
Thanks to StudioMinal for his excellent diagnosis: http://forum.xda-developers.com/showpost.php?p=27381652&postcount=328 and here is the crackling he found: http://studiominal.tistory.com/attachment/[email protected]
No fix from Samsung as of yet. For us non-rooters, it's important we force Samsung to fix this asap as it really distracts from the listening experience and otherwise great sound quality.

Got my S3 few days ago. I have this same problem. Anything I can do to help solving it?

im having same issue. is there any way to fix it? i can root my s3 if there is a chance to kill this cracking sound
ps. ive try flying mode - no help

Yes, my phone has this too, thought it was only my phone but seems others are having the same problem.
Have contacted the store I bought it from and now waiting for reply about what the will do.
Hope the contacted Samsung about this and we will get an fix soon.

I already reported this to Samsung's engineers. They know about it.

Anyone who have any news on This?
I want to avoid root and stuff.
But This issue is major for me.
Sent from my GT-I9300 using xda app-developers app

I just flashed stock UK ROM BLG8 and haven't heard any audio crackle yet. This is in line with reports from other XDA users that BLG6/BLG8 fixes the audio crackle.

Yes. Latest firmware seems to fix this.
Skickat från min GT-I9300 via Tapatalk 2

Yup, same here. Newest update killed that issue dead!
Sent from my GT-I9300 using xda app-developers app

Hey all, I'm rocking stock, not-rooted, 4.1.1. I get the cracking sound in the stock music player and player pro. No issue for streaming apps like Pandora, etc. The latest software update (about a week or two ago?) did not resolve the issue. Does anyone know if there is an official resolution? I've been reading the main sound quality thread for about two hours and since I'm not rooted, the CPU workaround won't work for me. Any suggestions appreciated. Thanks.

Related

Issue with making calls people can't hear...

Has anyone on here had any problems with there SGS 2 and people not being able to hear you on a call ?
I got my daughter an SGS 2 for xmas and its all fine other than people can't hear her when she makes a call, if she puts the phone on loudspeaker then you can hear her...
Its a vodafone branded SGS 2 and we've checked and applied updates so its on android 2.3.5 but that didn't make any difference...
I've also this evening rooted the phone and tried a few different Kernels and custom roms and the problem persists with all, sounds like it could be a hardware fault but a few people i've found doing google searches seem to have had an issue but none so far that i've found have posted on if its been resolved or not...
Thanks for any help...
try to disable noise cancellation while on a call.
That works for me too. I am searching for a better and perminant solution without bringing the phone to a service center. Using a bluetooth earpiece works for me as well.
Sent from my GT-I9100 using XDA App

[Help] Bluetooth audio streaming problem

When streaming audio to Audi MMI, in my 2012 A1, the music seems to randomly stop and start again - sounds as if I have hit pause then play. Sometimes it can do it multiple times - consecutively and other times just once every now and then. The car has been in and out of the garage numerous times and Audi have now effectively washed their hands with my problem. Blaming the phone... :banghead:
Audi have highlighted that their website mentions that this an issue with the phone....im currently on 4.1.2 MC2 which is newer than the version audi has shown to have tested - 4.0.4 LG8, but im still encountering this problem - running the latest version of audi bluetooth software too.
I've also tried a few different music player apps to make sure it wasnt app related but still no joy. I'm using neutron mp now - really like the EQ and SQ settings. I really dont want to have to use and SD card or dare i say it, buy an ipod just so I can listen to music without interruption - topped off by using either of these other options I won't have the same control of the EQ and SQ settings
Any ideas what could be causing this? And why seems to be phone specific? The garage tested with an iphone and couldnt replicate the issue - it's my understanding that bluetooth is a 'wireless standard' so I cant really get my head around why some phones are ok but the i9300 has this issue.
Anyone here know what could be causing this and / or what I could try to resolve this issue?
Could it be a buffer issue? Or the i9300's proprietary bluetooth drivers?
Cheers in advance!!
Sent from my GT-I9300 using Tapatalk 2
try the help section
Glebun said:
try the help section
Click to expand...
Click to collapse
Makes sense
Sent from my GT-I9300 using Tapatalk 2
Update:-
It was particularly bad today in one journey....
The thing that gets me is there seems to be no reason for the music hiccuping the way it is. The phone can be in my pocket and everything is fine one journey. Then the next journey it could hiccup maybe once or more or maybe even almost continuesly . Other times I sit my phone directly beneath the headunit - behind the gearstick - and i can get the same results as if it were in my pocket! So it doesn't seem to be signal strength issue.
Audi have tested their hardware and have insisted there are no fault codes being recorded so cannot replace the unit. The service manager has said that I am not alone in this situation and it's down to the phone's bluetooth compatibility with audi's hardware
The gs2 supposedly has the same issue along with a number of other android devices by looking at audi's website.
Frustrating to say at least. :what:
Sent from my GT-I9300 using Tapatalk 2
Talking to myself here...in the hope someone has a brainwave
I was thinking, could it be a memory issue? Is there anything I should try?
Sent from my GT-I9300 using Tapatalk 2
Hmm...yesterday I encountered a new version of this...
...while streaming music and after a couple of the hiccups. The music stopped completely on its own accord on two occasions - both times when I picked the phone up I had to hit play again.
Sooo, I was thinking, could it be some sort of wake issue?!
Sent from my GT-I9300 using Tapatalk 2
Ok, at long last someone has shed some light on this. I am yet to test the solution but seems promising...
http://forum.xda-developers.com/showthread.php?p=44767291
Sent from my GT-I9300 using Tapatalk 2

[Q] Earphones strange low sound....is it a deffect?

Hy guys,
Just bought a HOX+, and everything seemed ok until I plugged the earphones in. THEN:
- first of all there was a lot of static sounds, i tried other earphones, and then after like 2 min it stoped (the statics)
- after that, the stock earpieces seem to work good. However when i turn off the music (any app like stock player or youtube app of even imdb) there is this "shsshssss" sound, very low, that remains for like 2 seconds. And then it stops.......like a chanel closes.........
Q: IS this normal.? Did it happend to you? Should I replaced the handset?
PS: the phone is stock, haven't done anything to it.
Thx in advance!
rauldumi said:
Hy guys,
Just bought a HOX+, and everything seemed ok until I plugged the earphones in. THEN:
- first of all there was a lot of static sounds, i tried other earphones, and then after like 2 min it stoped (the statics)
- after that, the stock earpieces seem to work good. However when i turn off the music (any app like stock player or youtube app of even imdb) there is this "shsshssss" sound, very low, that remains for like 2 seconds. And then it stops.......like a chanel closes.........
Q: IS this normal.? Did it happend to you? Should I replaced the handset?
PS: the phone is stock, haven't done anything to it.
Thx in advance!
Click to expand...
Click to collapse
So no one?...and please tell me if your rear speaker is clear......cause mine sounds with distordions.....thx
Sent from my GT-I9000 using xda app-developers app
Happens. I don't know why, but I know it's not your earphones.
Update to the latest system software update. That might fix it.
I have the latest version on it..........I am just wondering if audio quality is bad on HOX+ or should I change it with a new device????
Please let me know because I have only 1 day to change it!!!
Definitely defective, my phone has brilliant audio quality, my problem was that the phone would not even recognize earphone connection until I realized that the one x doesn't support some earphones with iPhone remotes.
Just vor replaced and it is better....way better.....so I am a very happy owner of a beautifully box+......fully functional.....hope I don't run into other issues...tnx. for replies
...
Sent from my HTC One X+ using xda app-developers app
it happens for me. I wouldn't worry about it.

AT&T HOX+ 1.19.502.1 Update... What's been your experience?

Alright, so I recently decided to upgrade my AT&T HTC ONE X+'s firmware to the latest 1.19.502.1 update. Ever since I got this phone, I've never really been 100% happy with it, so as soon as I saw an official update being rolled out I jumped at the chance! I re-flashed the original recovery, re-locked the bootloader and ran the HTC RUU pc executable, effectively putting my phone in a 100% stock state and fully updated.
So far I can say that the phone experiences less general app crashes than before. The Bluetooth Call audio quality issue is 100% fixed. It would also seem like the Google contacts syncing issue is gone too. AT&T Address Book app now works (I don't like it, I don't actively use it, but at least now it's a functioning app). And Power management & Battery life seemed to have improved ever so slightly.
On the other hand, the phone does seem a bit slower (apps take longer to load, some phone functions take a little bit longer to react, stuff like that). The distorted streaming via Bluetooth (A2DP) bug (not the same issue as the call audio) is still un-addressed. I've always experienced random Bluetooth connection interruptions, and with the update this hasn't changed. Another thing I was hopeful they would fix with the update and they didn't is the Automatic Time Zone option in the Date & Time settings menu (It will often not recognize my time zone - GMT -4:00 - forcing me to set it manually... no big deal, but still a bug none the less). There were no GUI/UI changes or improvements whatsoever. Also, I like to use Nova Launcher Prime, and for whatever reason I've found myself pressing the "back" button to exit some apps and it would return me to the Sense home instead of the Nova Launcher home (which is set as my default launcher). That last one is no big deal, but thought I should mention it just in case.
What about you guys? What has been your experience with it? Did you update OTA or through the RUU? Share your experiences here!
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
I hear ya!
djgh said:
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
Click to expand...
Click to collapse
You can try to contact HTC directly, but from what I've read around in the forums, they aren't much help. Allow me to suggest you try running the RUU on your phone (you can download it from http://www.htc.com/us/support/news.aspx?p_id=529&p_name=htc-one-x-plus-att ). It'll fully wipe it, so make a backup of all your important stuff (contacts if they aren't cloud synced, pictures, Angry Birds scores, etc) and then run the RUU. After the initial setup, re-download/install all your main apps and see how that goes. If you do get to do this, please post here if there was a difference in your phone's behavior. (Hope that helps)
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
pazzo02 said:
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
Click to expand...
Click to collapse
The problem is still there with poweramp. It is a bitpool setting for connection between the phone and BT speaker devices. Some people just don't hear it even though it is there. I have a few friends who are now on JB thanks to recent updates and they have the same issues but they don't seem to hear it. I can hear it plainly though. One of them I could get to hear it but he doesn't care and thinks it sounds good enough for him.
sledgeharvy said:
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
Click to expand...
Click to collapse
Well, I haven't tried that particular game, but try this and let me know if it works for you. Go to Settings\Developer Options\Advanced\Force GPU Rendering, and turn it on.
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
callsignapollo said:
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
Click to expand...
Click to collapse
That hasn't been my experience receiving calls (although making them, the first ring does sound louder and coarser than the rest) but there have been some posts here on the forum from people describing a similar issue (since way before the update). Apparently it's either an inconsistent issue, a bug that only affected a few handsets, or an accessory hardware specific issue (eg. compatibility issue with specific bluetooth devices).
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
deeznuts said:
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
What you're referring to are Media and Call control over bluetooth (First part of your statement) and Bluetooth Call Audio specifically (second part of your statement. This is what Steve007's fix addresses and the new update fixes). The bug badtlc and I mentioned is specifically when streaming Music or Video Audio through bluetooth (basically any type or audio that isn't phone call related). The audio streams just fine, but with a nasty distortion in the high frequencies. Many people just don't seem to mind the distorted sound because they just don't seem to identify it. If you compare the Bluetooth audio quality vs the direct audio quality (like with an Aux cable) you will hear a noticeable difference.
bluetooth volume level issue after upgrade
I've been having the issue of too low volume on bluetooth calls in my car since the upgrade to 1.19.502.1 I used the RUU from HTC site to do the upgrade and reinstalled everything. I have to literally turn up the bluetooth volume all the way up in my car and the people on the other end complain that I'm not loud enough. Did anyone else notice anything like this?
The first time I did the OTA on a stock, locked, not rooted HOX+ I noticed some improvments, I'm not really sure might have been placebo effect, but it did break my Wi-Fi. It would stay stuck on "Turning on Wi-Fi" the slider would be slid to the on side, but say off and be grey and unaccessable. Well I had to get it replaced under warranty, the headset speaker was dead too but that happened before the update, and it came with 1.15 and I want to know how common of a problem my experience was I know of at least a couple people who have had the same thing and I'm not sure I want to try the update again on this one and have to go through replacing it again.
i dont see any updated
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
bhavik_ht said:
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
Click to expand...
Click to collapse
Download the update directly from the HTC website.
badtlc said:
Download the update directly from the HTC website.
Click to expand...
Click to collapse
i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
bhavik_ht said:
i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
Click to expand...
Click to collapse
The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
pushu.x said:
The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
can you point me to where/how can i download and apply the update?
i just saw the article below, it had link for full ROM for download, thought it will wipe the current content. correct me if i am wrong.
androidpolice.com/2013/04/16/att-one-x-updated-to-v1-19-502-1-with-bug-fixes-galore-full-rom-download-available/

playback sound issue with google now?

Anyone else having playback issues with google now on the watch? i have the callisto 100 and no matter which rom i run, if i go to ask google now a question such as who is the president or a math question it stops saying the answer 2 seconds into starting the answer like example "who is the president of the united states" speaker than says "the president is barak" and just suddenly stops. While on other devices such as my phone the whole things read out no problems. Not a huge issue and its not a speaker playback issue since google music and pandora are working fine with sound output just curious if anyone else is having these issues with google now.
Known problem that will require a firmware fix. There was hope that a firmware that would correct this and the Bluetooth stack problems, etc, was coming out soon, but it now looks like this is not happening anytime soon - if ever.
Sent from my Galaxy Nexus using Tapatalk
trent999 said:
Known problem that will require a firmware fix. There was hope that a firmware that would correct this and the Bluetooth stack problems, etc, was coming out soon, but it now looks like this is not happening anytime soon - if ever.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
ok thanks for the info.
is there any other fix we can apply in the meantime?
No.
Sent from my Nexus 5 using Tapatalk

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