[Q][HELP!] Issues with receive SMS - Motorola Droid RAZR

Hi!
I have serious issues with receive sms.
I Have a Motorola Razr xt910, bougth in another country, so Motorola Brazil say "We Can't do Nothing"
I send the messages normaly, sometimes i receive sms when i turn my device off then turn on. (sometimes don't work)...
I have call my carrier and its all ok with my SIM-card. No issues. (it's true, cause when i put my sim in other device the sms comes instantly)
I've called motorola support and they said to turn of the "Cell broadcast" service in settings, but in my version (2.3.6) Don't have this option.
I Really don't know what can i do, because i don't have support from motorola and i've try all the things i thing are possible to solve.
I had ractory/wipe reset more than 1 time, and i try to flash with another version but the issues remain...
i would apreciate if Somebody can help me!
PS: Sorry for the very bad english...

The same Issue is going on with my razr i hope ICS can solve this issue.

danielfh- said:
I've called motorola support and they said to turn of the "Cell broadcast" service in settings, but in my version (2.3.6) Don't have this option.
i would apreciate if Somebody can help me!
Click to expand...
Click to collapse
You do have cell broadcast in 2.3.6
It's the last option under wireless & networks.
Sent from my XT910 using Tapatalk 2

kabuts said:
You do have cell broadcast in 2.3.6
It's the last option under wireless & networks.
2
Click to expand...
Click to collapse
Was not there. I Really searched in all settings.
What ROM of 2.3.6 are u using? If are retail.en.eu tell me and i will install to solve my problems

kabuts said:
You do have cell broadcast in 2.3.6
It's the last option under wireless & networks.
Sent from my XT910 using Tapatalk 2
Click to expand...
Click to collapse
i found and ita already off so now i put it on let see what happen

is possible to instal LATAM version on EU device?
Or how to "unlock' de fastboot?
I Think if i am in BRs FW, Motorola will help me :S

I have got sms delay on my Razr EU ICS leak.
Sent from my XT910 using XDA

i have the same issue .... my phone is at the service centre... they are going to re-flash 2.3.6 to make sure there are no corrupt files... anyway ICS is gonna come in Q3 here in India since they are going to launch the RAZR V with ICS and only after that will the RAZR get ICS..

the issue still here after try five different ROMS...
suggestions?

Moved To Q&A​
Please Post questions in the Q&A section​

danielfh- said:
Hi!
I have serious issues with receive sms.
I Have a Motorola Razr xt910, bougth in another country, so Motorola Brazil say "We Can't do Nothing"
I send the messages normaly, sometimes i receive sms when i turn my device off then turn on. (sometimes don't work)...
I have call my carrier and its all ok with my SIM-card. No issues. (it's true, cause when i put my sim in other device the sms comes instantly)
I've called motorola support and they said to turn of the "Cell broadcast" service in settings, but in my version (2.3.6) Don't have this option.
I Really don't know what can i do, because i don't have support from motorola and i've try all the things i thing are possible to solve.
I had ractory/wipe reset more than 1 time, and i try to flash with another version but the issues remain...
i would apreciate if Somebody can help me!
PS: Sorry for the very bad english...
Click to expand...
Click to collapse
Man, I have finally fixed this issue!
I am currently using ICS 4.0.4 (Vivo carrier). Claro carrier does not have this SMS issue, only Vivo and Tim (I have never tested with Oi carrier).
Just follow the steps below:
1. Open the message settings (default stock message).
2. Enable "Delivery Reports"
3. Disable "Auto-retrieve"
Boom! You're done!
Please tell me if that works!
Cheers!

Related

Please i really need your help, i'm getting tired...

Please people i need your help and yours knowledge... I'm really tired of not receive all sms's!
I'm a busyness man, and i for my work i need sms... So i really need your help... i have installed all the roms and all the radios on my pda... an whats up with my pda? They dont receive all the sms... I have installed batary plugin to count the sms's and i note i'm not receiving some sms's some sms's stay by the way.... But the most interessant is when i conect the pda to pc, and i conect jeyo mobile, i receive all sms's... This is really strange.... so whats is the big problem? Please, can you help-me please? :/ Any software to resolve this? :/ I really apreciate your help!
P4k1t0 said:
Please people i need your help and yours knowledge... I'm really tired of not receive all sms's!
I'm a busyness man, and i for my work i need sms... So i really need your help... i have installed all the roms and all the radios on my pda... an whats up with my pda? They dont receive all the sms... I have installed batary plugin to count the sms's and i note i'm not receiving some sms's some sms's stay by the way.... But the most interessant is when i conect the pda to pc, and i conect jeyo mobile, i receive all sms's... This is really strange.... so whats is the big problem? Please, can you help-me please? :/ Any software to resolve this? :/ I really apreciate your help!
Click to expand...
Click to collapse
Dear P4k1t0
in order to be helped by the power in this forum.... you need to make precise pin-outs,
1. Which rom are you using?
2. make a manual hard reset after fresh wm6 upgrade already?
3. same situation when the Prophet is being newly use?( no 3rd party softwares)
4. radio rom version?
5. where are you?
In my own opinion, check your softwares and contact your TSP (Teleservice Service
Provider),
Actually, I am currently using Korand 3.1 with no problem at all, and many of the rest WM6
roms here I had tried and never like that before ( twice serious delay in receiving SMS and
had been proved that the mistake from the Teleservice-Provider.)
Good Luck and enjoy the warmth here... ^_^
Do you have that issue with tiagofa PT Qtek rom?
Hi first of all thnks for your replay
1. I'm using micro v2 Edited by myself!
2. Yes i have do it.
3. Yes... I have tried with some apps on... and with all apps off. With a hard reset to, and i have not receveing sms's
4. Radio .69.
5. i´m from portugal
So, did you think if i use korand 3.1 is better for that? I will try it
dioxda2 said:
Dear P4k1t0
in order to be helped by the power in this forum.... you need to make precise pin-outs,
1. Which rom are you using?
2. make a manual hard reset after fresh wm6 upgrade already?
3. same situation when the Prophet is being newly use?( no 3rd party softwares)
4. radio rom version?
5. where are you?
In my own opinion, check your softwares and contact your TSP (Teleservice Service
Provider),
Actually, I am currently using Korand 3.1 with no problem at all, and many of the rest WM6
roms here I had tried and never like that before ( twice serious delay in receiving SMS and
had been proved that the mistake from the Teleservice-Provider.)
Good Luck and enjoy the warmth here... ^_^
Click to expand...
Click to collapse
kram3r said:
Do you have that issue with tiagofa PT Qtek rom?
Click to expand...
Click to collapse
yes, i have tried the official pt qtek rom :/ But with no diference in sms's
Hi,
Your problem sounds more like a possible network issue rather than anything to do with your pda. Can you try your sim in an ordinary gsm handset, nokia, sony ericsson etc just for a few hours to see if it improves your service?
Check with your servoce provider and they can check the BTS in your area.
Hope this helps
Rivendell63 said:
Hi,
Your problem sounds more like a possible network issue rather than anything to do with your pda. Can you try your sim in an ordinary gsm handset, nokia, sony ericsson etc just for a few hours to see if it improves your service?
Check with your servoce provider and they can check the BTS in your area.
Hope this helps
Click to expand...
Click to collapse
Some days ago... i have tried this sim card on a nokia, for a day, and i have received all the sms's :/ So what did you think are hapening here? :/
And i think the problem is on the phone, because when is conected to pc, to jeyo mobile, i receive all the sms's! :/ ????
Do you get the text message if you send one to yourself ?
Are you still getting voice calls thru without problem ?
When you send a text does this prompt the downloading of any sitting on the network ?
Is you PDA set for manual network selection or automatic ...? If auto, then change to manual.
Do you stay within the same area or do you travel around (30K radius) during the day ?
Is Jeyo Mobile your service provider ? What network do you use normally ?
Rivendell63 said:
Do you get the text message if you send one to yourself ?
Are you still getting voice calls thru without problem ?
When you send a text does this prompt the downloading of any sitting on the network ?
Is you PDA set for manual network selection or automatic ...? If auto, then change to manual.
Do you stay within the same area or do you travel around (30K radius) during the day ?
Click to expand...
Click to collapse
Yes i get a text message if i sent to me!
No problem with voice calls!
'When you send a text does this prompt the downloading of any sitting on the network ?' I dont have understood that question :s
Hun... ok ok i have changed to manual Lets see if i have any diference
I do the two thinks Stay on area or travel around!
If you haven't had any texts thru for a while and you then send a text, do you then receive texts or not ?
Rivendell63 said:
If you haven't had any texts thru for a while and you then send a text, do you then receive texts or not ?
Click to expand...
Click to collapse
I have tried that, sometimes works... but not allways... like 10% :/ This is really a dificult situation :S
Did you think if i install Arcsoft MMS i will get something for this problem?
Ask your service provider to send you a sim update.
Do you have another sim card to use in your PDA ?
Rivendell63 said:
Ask your service provider to send you a sim update.
Do you have another sim card to use in your PDA ?
Click to expand...
Click to collapse
Yes i have!... What is your ideia?
Arcsoft MMS should'nt make any difference as MMS are dealt with differently by the network.
Hve you tried switching to airplane/offline mode for several minutes and then back on again? If you try this do you then get texts thru ?
Check with your service provider for downgraded transmitters in your area or where you know you'll be using the phone during the coming days
Try using a different sim in your phone and see if it gets the same problems.
Sim update from service provider should refresh settings on the phone etc.
I'm not convinced your phone is the problem as there are lots of network related issues that can delay messages being delivered thru to your phone.
Do the messages come from any particular network ?
Time of day, possible network congestion in the area. Check with your provider and ask them to check the coverage for you.
Rivendell63 said:
Arcsoft MMS should'nt make any difference as MMS are dealt with differently by the network.
Hve you tried switching to airplane/offline mode for several minutes and then back on again? If you try this do you then get texts thru ?
Check with your service provider for downgraded transmitters in your area or where you know you'll be using the phone during the coming days
Click to expand...
Click to collapse
Hun... i dont have tried that at all! But i will try and tomorrow i will come back with some news! thanks for your time and disponibilitie And sorry my bad english! x) I'm portuguese!
don't worry bout it... you english is way way better than my portuguese ... I'll check back tomorrow evening if I get the chance.
I think, if you are businessman, you should stay with factory-software and support ... if you should get issues, like now.

X10 2.1 sms issue

Hey all,
Just wondering whether its me or not, but ever since the update if I type a text longer than '1 message(+9) '(weird but cool feature if I must say) my phone will Not send the message no matter what..and as long as I have it under that character limit it works fine...
I'm in australia and with Optus, and I work for them as well so I know it isn't my sim or my account :/
Anybody else had this issue? Because I know currently the samsung galaxy S(2.1) is having compatability issues with texting, but I wouldn't imagine it'd be the same cause...
- Shalz
Sent from my X10i using XDA App
I just did a test text and it worked fine.. 2 messages sent no problems.. (UK Vodafone).. World Generic 2.1 firmware.
just wondering did you update to the optus 2.1 or the generic?
I have a feeling i must be on the generic firmware because i did have 1.6 Rooted prev. to the update
I asked the guys at work about the update today and none of them so far have been able to update...even though i downloaded the Australasian PC Companion.
but even picture messages and everything else works perfectly fine...its just that one thing =/
I have the exact same issue, it happened to me also on 1.6 bu that was more generous and gave me 2 message lengths before it would fail to send. its strange as the first couple of messages i sent on the nordic 2.1 update where fine and they were well over 2 message lengths and then suddenly if i try to send one over 1 message length it fails!!! weird
would love to find the reason to this
Someone found any solution FOR THIS??? Help
It's saying "Could not send" for me, but is actually sending the first 160 characters of the message
Edited to add: I'm on UK Vodafone with the Global Generic 2.1 firmware.
Further edit: I'm able to send long sms to myself, just not my intended recipient...? She's on O2, could this be why?
Even more edit: Just tried sending to someone else and they didn't receive anything?! Very inconsistent!
sms Issue
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
zerro2hero said:
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
Click to expand...
Click to collapse
I still haven't found a solution to this, interesting that you're also on UK Vodafone though, maybe it's something to do with them rather than the firmware?
has anyone found solution to this I have Rogers X10a and Telus sim card in it. Can't send sms if its longer than 160 charecters . Please help
I'm having the same problem as well. Any message over 160 characters and it won't send. This has actually resulted in my not being able to send shorter messages after trying to send a message that is over 160 characters. Not sure what is going on here or if there is a setting that can be changed for this.
I'm in the U.S. on AT&T. Used the xda flash to global and rogers and neither would send an sms message over 160 I guess? (it's 2 sms) Did a global firmware to 1.6 and then updated to x10a 2.1 via sony and then tried and it still would not send. It will send through GSM however using the edge network. It must have something to do with the h network then and no I don't get 3g to pop up at the top of the screen ever..
I'm not too sure what the problem is here but it is the only one I am having on my phone, everything else is working great!...
If anyone can help us all out with any ideas or suggestions it would be great but as of now it sounds like it's a problem with the new software from sony. Gonna try messing with the sms apn a bit and see if I come up with anything but as of now 2.1 sms is considered broken in my opinion.:/
im having the same problem. im using chompsms and at the botton, instead of saying 160 char it says 70 and wont send more than two texts long. If the network is changed to GSM only, any size text will send but then internet is slow unless its changed back. AT&T settings were found automatically but they are all correct.
my SE Xperia X10 on 2.1 wont send messages at all. no matter the size. ive tried to send messages like "Hey" or "No" and they dont send. Im with in Canada, with Rogers. And its not my signal because i have 4 bars...
-Thanks
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Jeff-SEAnswers said:
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Thanks Jeff! As I am having this issue too, awaiting for any news about it...
Hi Everyone,
I've heard back from our team today. This is not a generic problem. I will need information from your phones to pass on so I can duplicate the problem. Please PM me the following details:
Country:
Service Provider/Operator:
IMEI:
SI#: (SI is the ####-####.# on the back of the phone)
Did this happen in 1.6?:
Did it ever work on 2.1?:
I need at least 5 examples to pass to the team to move this forward. I will update you when I've collected these.
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
dubbug1971 said:
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
Click to expand...
Click to collapse
Didn't work for me, UK Vodafone.
doesn't work for Telus Canada

[Q] SGS2 M250S (Korean version) Can't send SMS: will changing ROM solve this?

I have the Korean version of SGS2. I can make phone calls, receive phone calls, connect via mobile internet and receive SMS but I can't send SMS. Will changing my ROM allow me to send SMS?
The service provider I'm using has the following bands
Service Provider GSM Frequency Band 3G Standard 3G Frequency Band
Globe Telecom 900 MHz/1800 MHz W-CDMA (UMTS) 2100 MHz
Thanks!
The M250S uses a different messaging standard from what i've heard. You can try changing ROM and see if that helps, if not then there's probably nothing much you can do unfortunately.
What ROM would you recommend for M250S?
The usual reason why MMS will not send is no details or wrong details for the Message Centre Number incorrect for network .
jje
JJEgan said:
The usual reason why MMS will not send is no details or wrong details for the Message Centre Number incorrect for network .
jje
Click to expand...
Click to collapse
That is a possibility although I can't find a way to change this on the Galaxy S2.
Another possibility is the "unknown" label in the Settings>About Phone>My Phone Number section but I can't find any way to change it.
Got it! It was fixed by changing the My Phone Number in the SIM card which was done via CM (on my nexus s).
Thanks for your help guys!
P.S. Is there a way to close this topic?
More details please I have the same problem!
Hello all and please help,
I have the same situation with my korean SKT carrier phone m250s which I am using in South Korea. Every time I root my phone, I lose the capability to send and receive mms messages. Can someone please elaborate on how to fix this problem? It seems like there is an answer here already, but I'm not sure how to proceed and what exactly to change.
Much thanks
HELP! HyDrOg3nics and unable to read Korean SMS
kurogami207176 said:
Got it! It was fixed by changing the My Phone Number in the SIM card which was done via CM (on my nexus s).
Thanks for your help guys!
P.S. Is there a way to close this topic?
Click to expand...
Click to collapse
Are you able to view SMS messages that are in Korean? If so, could you tell me what ROM you're on?
Most recently, I rooted the phone with the red pill kernel and flashed litening rom 1.1 ics. Again the same issue arose. SMS worked fine, but for mms, it would say download, I'd press on it and nothing would happen. Installing and running handscent took care of this problem, but I still get the stock ssm/mms message that says download and it doesn't work!
I'm wondering if skt has fixed it so that when a non-stock firmware / kernel is detected, they disable mms, or imei file is changed.
But to answer your question, yes, I can receive and send files in Korean.
U should stay stock... Only one option use thirdparty apps like GO Sms Pro or so...
Sent from my GT-I9100 using xda premium
What are the steps for identifying and entering the correct message center number and settings for SKT carrier in Korea?
Sent from my SHW-M250S using XDA
kurogami207176 said:
Got it! It was fixed by changing the My Phone Number in the SIM card which was done via CM (on my nexus s).
Thanks for your help guys!
P.S. Is there a way to close this topic?
Click to expand...
Click to collapse
Hey, I am also facing the same problem. How did you solve it ? What is CM ?
s2s2s2s2 said:
What are the steps for identifying and entering the correct message center number and settings for SKT carrier in Korea?
Sent from my SHW-M250S using XDA
Click to expand...
Click to collapse
I think we got a thread for you guys.
Sent from the little guy

Text message problem

Hello,
I have new Motorola RAZR XT910, I bought it yesterday, phone is great, but I have problem with SMS. I can't send SMS. I recieve SMS with no problem, but I can't send. I tried with another SMS app, I installed go sms pro, and the same problem appears. Is there any solution? Please help, Thanks
donsveto said:
Hello,
I have new Motorola RAZR XT910, I bought it yesterday, phone is great, but I have problem with SMS. I can't send SMS. I recieve SMS with no problem, but I can't send. I tried with another SMS app, I installed go sms pro, and the same problem appears. Is there any solution? Please help, Thanks
Click to expand...
Click to collapse
What's baseband version?
Sent from my XT910 using Tapatalk 2
donsveto said:
Hello,
I have new Motorola RAZR XT910, I bought it yesterday, phone is great, but I have problem with SMS. I can't send SMS. I recieve SMS with no problem, but I can't send. I tried with another SMS app, I installed go sms pro, and the same problem appears. Is there any solution? Please help, Thanks
Click to expand...
Click to collapse
Is the messaging centre no. correct? it may be just something that needs to be resolved via your network, so prob best to ring your network and see if they have any solutions before concluding that it may be something to do with the phone? Hope it helps!!
I have same problem but I can't receive sms after update on 2.3.6. I tried with another radios, hard reset, another sim card but problem still exists...
and can't enter in info menu (*#*#4636#*#*)
SMS problem FIX
Hi All I recently bouth this awesome mobile,i had same problem with incoming SMS..
Here is the fix..Rplace your older sim with new ones..boom!!! you are done..
I did the same working for me now..its being a month no issues
:good:
https://forums.motorola.com/posts/376dd41c61
Here's a discussion on the SMS issue on the official Motorola forums and it seems that many of us seem to be facing and most of the time it seems to be caused by updating your phone's firmware while with your sim card still inside of your phone, and this seems to cmpletely disrupt
The way that your phone communicates with your sim card, resulting to delays in smses, I've just got a new sim card today and it does seem to solve the issue of retrieval and sending delays but I'd save my quick conclusion for a more thorough speculation Hope this helped!
justcookiesncream said:
https://forums.motorola.com/posts/376dd41c61
Here's a discussion on the SMS issue on the official Motorola forums and it seems that many of us seem to be facing and most of the time it seems to be caused by updating your phone's firmware while with your sim card still inside of your phone, and this seems to cmpletely disrupt
The way that your phone communicates with your sim card, resulting to delays in smses, I've just got a new sim card today and it does seem to solve the issue of retrieval and sending delays but I'd save my quick conclusion for a more thorough speculation Hope this helped!
Click to expand...
Click to collapse
A user posted this:
@all of you facing this sms problem
here is a workaround to get rid of the issue till motorola comes up with a convincing and permanent solution.
Step 1. remove sim from the handset (if u dont have the sms problem). it does not matter whether the sim is inside the phone or not if you are already facing sms problem as you will have to get a new sim after the update (the issue would persist with any update till you get a new sim)
Step 2. update to latest version
Step 3. perform a hard reset if updating from GB to ICS. if you are updating to battery performance bug fix on ICS (like the one from .324 to .328 AsiaRetail) only clearing the cache should suffice.
Step 4. reinsert the sim (if you never had sms problem before update). GET A NEW SIM (IF YOU HAD SMS PROBLEM BEFORE THE UPDATE)
FOR ALL THOSE WHO HAVE ALREADY UPDATED AND FACING THE ISSUE, PLEASE GET A NEW SIM AND IN FUTURE DONOT UPDATE OR RESET WITH THE SIM INSIDE THE PHONE.
PLEASE REMEMBER, THIS FIX IS NOT PERMANENT. MOTOROLA IS YET TO COME UP WITH A PERMANENT FIX SO THAT WE NEED NOT WORRY ABOUT OUR SIM.
Click to expand...
Click to collapse
Will that solve the problem? Anyone tried this?
I'm using MIUI, I can install the same version to try to fix the problem, right?

cant send text messages

ive tried all gb roms and for some reason i have this problem i cant call or send text messages but my 3g internet works can anyone help me pls im running nottachitrix 131 rom as my daily driver never happenec started to happen after i flashed pingu blur rom
huzi7868 said:
ive tried all gb roms and for some reason i have this problem i cant call or send text messages but my 3g internet works can anyone help me pls im running nottachitrix 131 rom as my daily driver never happenec started to happen after i flashed pingu blur rom
Click to expand...
Click to collapse
That's why I don't trust chinese roms. Anyways try changing your radio.
Sent from my Motorola Atrix 4G
ive changed the radio same thing
Odp: cant send text messages
Can you send sms on any rom or at all? I had similar problem but I couldn't write at all. I had to go to my provider and they reset my settings as they were not set correctly after having my SIM suspended.
Sent from my MB860 using xda app-developers app
it just started happining recently never happened before
funny thing is it works in my iphone i can send text and recieve
Imei messed up maybe?
Sent from my Motorola Atrix 4G
the sim works in my iphone
can anyone help plz i dont know what to do:crying:
Solved the problem all is ok now
huzi7868 said:
Solved the problem all is ok now
Click to expand...
Click to collapse
what was your solution, mine started doing this two days ago. I read there's a three day dump from ATT if you have pending messages not received yet. I through updating the radio would help which is why I'm back on here seraching.
tia.

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